Front desk host vs room service server

The differences between front desk hosts and room service servers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk host has an average salary of $31,080, which is higher than the $26,717 average annual salary of a room service server.

The top three skills for a front desk host include front desk, cleanliness and greeting guests. The most important skills for a room service server are guest rooms, beverage orders, and in-room.

Front desk host vs room service server overview

	Front Desk Host	Room Service Server
Yearly salary	$31,080	$26,717
Hourly rate	$14.94	$12.84
Growth rate	-	9%
Number of jobs	69,194	144,551
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	High School Diploma, 34%
Average age	37	39
Years of experience	-	-

What does a front desk host do?

The front desk host is responsible for welcoming guests upon arrival. As the host, you will be required to oversee the operation of the front office. You'll manage the shifts and generally provide administrative support to hotel management. You will greet guests with enthusiasm and in a welcoming manner, seat customers, and sometimes take orders. A front desk host takes actions to correct problems, answer questions, interact with guests professionally, and complete customer transactions swiftly and with efficiency.

What does a room service server do?

A room service server is an employee employed in a hotel or lodging to provide various services to the room occupants in the hotel. They often deliver ordered food, drinks, or movies to the occupants' rooms. Their duties and responsibilities include delivery of ordered foods or drinks, taking orders, collecting dirty dishes from rooms, and maintaining supplies and orders.

Front desk host vs room service server salary

Front desk hosts and room service servers have different pay scales, as shown below.

	Front Desk Host	Room Service Server
Average salary	$31,080	$26,717
Salary range	Between $25,000 And $37,000	Between $18,000 And $39,000
Highest paying City	-	Portland, ME
Highest paying state	-	Maine
Best paying company	-	Beth Israel Deaconess Medical Center
Best paying industry	-	Hospitality

Differences between front desk host and room service server education

There are a few differences between a front desk host and a room service server in terms of educational background:

	Front Desk Host	Room Service Server
Most common degree	Bachelor's Degree, 47%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Front desk host vs room service server demographics

Here are the differences between front desk hosts' and room service servers' demographics:

	Front Desk Host	Room Service Server
Average age	37	39
Gender ratio	Male, 42.1% Female, 57.9%	Male, 51.8% Female, 48.2%
Race ratio	Black or African American, 9.0% Unknown, 6.5% Hispanic or Latino, 22.5% Asian, 11.0% White, 49.6% American Indian and Alaska Native, 1.3%	Black or African American, 10.3% Unknown, 5.8% Hispanic or Latino, 19.3% Asian, 7.4% White, 56.0% American Indian and Alaska Native, 1.2%
LGBT Percentage	13%	6%

Differences between front desk host and room service server duties and responsibilities

Front desk host example responsibilities.

Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Skil with scanners and cash registers, particularly POS machines.
Review arrivals, noting special requests and blocking rooms as necessary for VIP members and group check-ins.
Cashier, operate POS system, fax, handle multiple phone lines, and transfer calls to appropriate division.
Serve as resource for guests: make reservations and answer any questions in person, over the phone or via e-mail.
Coordinate all daily incoming calls and assist customers with reservations and room location.

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Room service server example responsibilities.

Clean and defrost mini bars regularly.
Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
Perform various financial activities such as cash and credit card processing, daily revenue reports, bank deposits, and payroll.
Assist in weekly payroll and scheduling responsibilities.
Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
Build relationships with guests -help prepare for restaurant opening -Maintain restaurant at all times -Persuasive- positive use of upselling techniques

Front desk host vs room service server skills

Common front desk host skills

Front Desk, 32%
Cleanliness, 17%
Greeting Guests, 12%
Hotel Services, 7%
Front Door, 7%
Merchandise Sales, 6%

Common room service server skills

Guest Rooms, 8%
Beverage Orders, 8%
In-Room, 6%
Cash Handling, 6%
Guest Service, 6%
Cleanliness, 6%

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Updated January 8, 2025

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