Front desk lead vs night auditor

The differences between front desk leads and night auditors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor has an average salary of $31,498, which is higher than the $29,851 average annual salary of a front desk lead.

The top three skills for a front desk lead include reservations, patients and guest service. The most important skills for a night auditor are reservations, check-in, and guest service.

Front desk lead vs night auditor overview

	Front Desk Lead	Night Auditor
Yearly salary	$29,851	$31,498
Hourly rate	$14.35	$15.14
Growth rate	-	-
Number of jobs	74,010	29,341
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 37%
Average age	37	37
Years of experience	-	-

What does a front desk lead do?

A front desk lead acts as the face of an organization, being the first point of contact for visitors. To be a front desk lead means you are responsible for administering and managing workers who work in the front office or reception area, as well as welcoming and taking care of visitors. As a front desk lead, you must possess good communication skills, have good composure, be friendly, be computer literate, have problem-solving skills, along with organizational skills to handle guests.

What does a night auditor do?

A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns. Furthermore, Night Auditors must also coordinate with day-shift workers to be aware of the daily reports, and as well as oversee the entire establishment's operation to ensure the guest's welfare.

Front desk lead vs night auditor salary

Front desk leads and night auditors have different pay scales, as shown below.

	Front Desk Lead	Night Auditor
Average salary	$29,851	$31,498
Salary range	Between $19,000 And $46,000	Between $25,000 And $38,000
Highest paying City	New York, NY	Seattle, WA
Highest paying state	New York	Washington
Best paying company	Microsoft	Endicott College
Best paying industry	Retail	Real Estate

Differences between front desk lead and night auditor education

There are a few differences between a front desk lead and a night auditor in terms of educational background:

	Front Desk Lead	Night Auditor
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Front desk lead vs night auditor demographics

Here are the differences between front desk leads' and night auditors' demographics:

	Front Desk Lead	Night Auditor
Average age	37	37
Gender ratio	Male, 28.5% Female, 71.5%	Male, 45.5% Female, 54.5%
Race ratio	Black or African American, 9.2% Unknown, 6.8% Hispanic or Latino, 22.3% Asian, 9.9% White, 50.3% American Indian and Alaska Native, 1.5%	Black or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between front desk lead and night auditor duties and responsibilities

Front desk lead example responsibilities.

Manage VIP clientele by delivering exceptional customer service while using creative conflict resolution, when necessary.
Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Conduct in-person and telephone customer service, including guest check-in and booking reservations.
Perform PBX duties in the absence of an operator
Operate hotel PBX switchboard system and handles professional execution of guest calls, messages and amenities.
Collect co-payments when necessary and answer any necessary questions if ask by patients.

Show more

Night auditor example responsibilities.

Manage customer experience by conducting check-in/out, reservations, and neutralize customer complaints.
Provide exceptional customer service on a daily basis and utilize customer service skills and basic GSR duties.
Validate the VIP hospitality folio.
Organize the booking for guests as to not over book rooms.
Review and reconcile cash and credit tips for all eligible employees which assure accurate payouts when payroll are due.
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.

Show more

Front desk lead vs night auditor skills

Common front desk lead skills

Reservations, 17%
Patients, 8%
Guest Service, 8%
Phone Calls, 8%
Guest Satisfaction, 5%
Booking, 5%

Common night auditor skills

Reservations, 18%
Check-In, 11%
Guest Service, 9%
Customer Service, 7%
Guest Satisfaction, 6%
Cash Handling, 4%

Front Desk Lead vs. similar jobs

Front Desk Lead related careers

Front Desk Lead related jobs

What similar roles do

Updated January 8, 2025

Browse office and administrative jobs

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z