Hotel Front Desk Attendant
Columbus, OH
Job DescriptionThe Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.Compensation:
$14 - $14.50 hourly
Responsibilities:
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Provide guests with information about hotel amenities, dining, and travel directions.
Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
Welcome guests warmly, determine their needs, and manage the registration process.
Balance cash at the end of each shift and generate reports for the next shift.
Qualifications:
Availability to work flexible schedules, including weekends and holidays.
Proven customer service experience with a strong guest-focused mentality
Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
Front Desk Representative
Columbus, OH
DescriptionJob Description: We are looking for a friendly and professional Front Desk Representative to be the first point of contact for our clients and visitors. In this role, you will manage the front desk operations, ensuring a welcoming environment and providing excellent customer service. The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere.
Key Responsibilities
Responsibilities:
Greet and assist clients and visitors in a friendly and professional manner.
Answer and direct incoming phone calls, providing information and assistance as needed.
Manage front desk activities, including scheduling appointments and maintaining the reception area.
Handle incoming and outgoing mail and packages.
Maintain office supplies and coordinate with vendors for restocking.
Assist with administrative tasks, including data entry and filing.
Ensure the security of the office by monitoring visitor access.
Skills, Knowledge and Expertise
Skills Required:
Strong interpersonal and communication skills.
Excellent organizational and time management abilities.
Proficient in Microsoft Office Suite and basic office equipment.
Ability to work independently and as part of a team.
Previous experience in a customer service or front desk role is a plus.
Professional appearance and demeanor.
Benefits
Benefits:
Competitive salary ranging from $30,000 to $33,000.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional development and growth.
Supportive and collaborative work environment.
If you are a motivated individual with a passion for customer service, we invite you to apply for the Front Desk Representative position at Smart Stack Impact!
High School Front Desk Associate
Columbus, OH
The Role Front Office Associates at The Charles School play a critical role in achieving our mission to provide a rigorous and engaging education while developing a strong sense of character and community among a diverse group of learners. They are the first people that students and families see upon entering the school and are key to creating a positive, welcoming atmosphere. They are critical team members who ensure that daily operations run smoothly and the basic needs of students are met so they are ready to learn.
We are looking for team members who...
Love working with kids and adults
Believe in the potential of every learner
Have exceptional project management and organizational skills, and attention to detail
Are effective communicators
Take initiative with an orientation to learning and problem solving
Have Outstanding judgment, discretion, and ethical standards
Are enthusiastic about working with diverse communities and stakeholders
Daily Responsibilities
Visitors & Student sign in and sign out
Create a warm and welcoming atmosphere for visitors and students as they arrive and leave the building
When visitors arrive, be sure that they come to the office and sign in.
Give the visitor a sticker to show that they have checked in at the office.
If they are picking up a student, check that they are on the approved list for pick up.
When students arrive late, sign them in and give them a pass. Add them to the daily attendance spreadsheet.
When students leave early, sign them out. Add them to the daily attendance spreadsheet.
Supply, Paper, and Office Organization
Walk through the building in the morning, check copiers, toner, see if wireless is working etc. Is the building ready for the day?
Make sure that backup ink, toner, and staples are always on hand in the event a printer/copier runs out. Change ink/toner/staples when needed.
Take note of the level of common supplies and order proactively (white and colored paper, pencils, post-its, whiteboard markers, chart paper, etc).
When orders arrive, break down the boxes and deliver supplies to teachers as needed. For general supplies, place them in the appropriate locations in the supply closet.
When paper arrives, stack it in the hallway near the copy machine. Unbox at least 20 reams of paper to have out of the boxes for easy use by teachers. Check on the stock of unboxed reams of paper and unbox to ensure there is a supply ready for teachers to use.
Keep all spaces within the office organized and clean
Mail and Packages
Sort mail into mailboxes upon arrival
Deliver packages to teachers upon arrival or message if too large or heavy to be picked up before the end of the day
If bulk mail is not able to be delivered upon completion of posting/addressing, make plan with admins to deliver to the PO
Hallway Monitoring
Be aware of visitors in the building and make sure they have signed in/have a nametag
Be aware of students in the hallway and contact the appropriate teacher(s) if they are not where they should be help direct them in a trauma-informed manner (calm, assumes best intentions, focuses first on the needs of the student, positive, uses an emotionally neutral tone when redirecting students
Medicine
Follow medicine protocols including documentation
Maintain up to date medical supplies in office
Create a list of important medical information for students in each grade to share with teachers (ex, peanut allergies, needs to come to office default for x medication, etc)
Communication with Staff
To minimize interruptions to instruction, If a student is being picked up during the day “call” for them via the chat or go to the student's classroom to notify them that they are going home. Do not use the PA system unless it is an emergency.
Use gchat or email for questions or updates to teachers.
Communication with Deans
Use resources to look up information that has been shared before asking Deans
For non-urgent/timely questions, email questions that you are unable to answer
For urgent/timely questions, text or call dean(s)
Other Front Office Responsibilities
Answer phones & change, check voicemail (snow days as well)
Assist with mailing discipline letters for school, if you create and mail the letter you will also be responsible for logging the discipline in PS and Hero.
Assist with making discipline calls home in cases of Emergency Removal
Assist Registrar w/phone calls, mailings, paperwork, etc
Create and distribute schoolwide passes or other systems for classrooms (bathroom charts, etc)
Making copies of schoolwide documents - including, but not limited to, gratitude graham, announcements, documents to send home with an individual student, etc)
Coordinates logistics for all mailings for school (interim and report cards, Special Education progress reports, etc).
Logging and keeping track of keys - making sure keys are returned once employees leave. Also be sure that employee has been given an alarm code and been shown proper procedures on arming/disarming building and knows what to do in case of accidental alarm set-off.
Collection, accounting, and turning in to BO of all student monies- lunch, fieldwork, donations, fees, etc. for school
Updates the Schoolwide calendar with events, birthdays, and days off for staff
Schedules meetings with families for Deans and teachers as needed
Supports with the scheduling of student led conferences and passage presentations
Creates communications to share with families for school events - breakfast with books, munchies and math, celebrations of learning, student led conferences, calendar reminders, etc.
Coordinates food and coffee orders for professional development
Supports with planning and preparations to celebrate staff for teacher appreciation week and other role appreciation days (school counselor, school psychologist, etc)
Updates student information in powerschool as needed
Prints and coordinates the distribution of Powerschool and Hero login information for families
Support with the roster verification process
Support with Title 1 designation reports
Create a process for staff to report facility needs and coordinate repairs with Jim, Katie, and/or Citywide. Reach out to deans as needed for more complex repairs/concerns.
Orders covid and other medical supplies
Triage student medical needs and corresponds with families and the school nurse as necessary
Coordinates birthday card signings and recognition for staff birthdays
Coordinate winter holiday party location
Rainy day and cold day indoor recess communications
Further Individual Front Office Responsibilities
Prepare rosters and materials needed for Fire/Tornado/Lockdown drills for school (monthly, as needed,shared). Coordinates schedules and logistics with administrators and staff.
Processes forms and keeps record for all administrator and staff leave requests for school (as needed)
Attendance for TGS (daily, each period)
Tracks attendance in PowerSchool (PS)
TGS requires attendance each period of the day per HB410 & TGS attendance policy
Be an active part of the attendance team
Mail home letters as needed in accordance with HB410
Facilitate bus transportation logistics for school (as needed)
Maintains organized documentation of bus routes including times and locations
Supports the coordination of bus transportation logistics with administrators & staffs regarding before and after school schedules
Processes monthly Staples order for school (monthly, as needed)
Breakfast and lunch program - taking names of students during meals and entering them into the database. Ensuring meal patterns are met and communicating with the caterer daily.
Facilitates the administration of breakfast and lunch records for school (daily, weekly, monthly)
Daily tracking of student lunch & breakfast accounts
Daily record keeping and processing of lunch money
Monthly reporting of lunch information to the state
Other duties as assigned: as always we cannot predict what will come up on a day to day basis. The overall expectation of the front desk is to help assist wherever needed as things come up. Have trust that the Deans have the best interest, and safety, of not only the students but the staff in mind.
To apply:
Please visit our website: ********************************************************
** Hours for PD days and parent-teacher conferences or after school events may vary**
Salary range $39,000 - $41,000 per year
Front Desk Agent 2nd shift
New Albany, OH
Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
Front Desk Agent, Second Shift and Weekends
Columbus, OH
Title: Front Desk Associate/Night Auditor Reports to: Front Desk Manager, Assistant General Manager & General Manager
Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions
*Phone System Operation and Telephone Etiquette
*Front Office Emergency/Security Procedures
*Reservations-Guest Rooms and Meeting Rooms
*Assist with Administrative Duties as assigned by Management
*Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
*Minor Decision Making
*Take Group Reservations & Set up Group Blocks
*Sales of Guest Rooms with New Arrivals and Phone Inquiries
*Follow All Policies & Procedures as Outlined in the Employee Handbook
*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag
*Operate Laundry as Directed
*Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
*Basic Math
*Hand Writing
*Computer Skills/Keyboard/Typing Skills
*Operate a 10 Key Calculator
*Hospitable, Civil Contact with the Public
*Ability to Work Independently, with Little to no Supervision
*Ability to Complete Multiple Tasks Simultaneously
*Night Audit/Basic Accounting Skills/Training
Physical Requirements:
*Neck: Bending & Twisting
*Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
*Hands: Finger Dexterity, Grasping
*Trunk: Bending & Twisting
*Legs: Normal Balance, Crouching or Kneeling
*Feet: Standing For Long Periods, Walking, Climbing Stairs
*Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels &
Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
*Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job
description as indicated and understand any task that keeps the hotel running is part of any job description. This
description may be altered from time to time by the Hotel!
Front Desk Agent
Columbus, OH
Job DescriptionGuest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Front Desk Agent
Columbus, OH
Job Description
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate.
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor.
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
Front Desk Attendant
Pickerington, OH
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
SPENGA Front Desk and Sales
Columbus, OH
A SPENGA Front Desk Supervisor is a positive, energetic, and efficient individual who warmly welcomes and takes care of members. We Offer:
Commission opportunities
Free employee membership
Competitive Pay
SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)
Exciting, social, and positive working environment
Like-minded team members
Team building activities and social events
Community driven focus
Also, additional perks!
Qualifications:
Strong management and leadership abilities
Previous sales experience is required; preferably high-end goods or services
Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy
Motivation and drive
Excellent customer service and sales skills
Experience and/or certifications in personal training, group training, spin, and yoga are a plus
Responsibilities:
Sell memberships and retail
Meet and exceed sales and retention expectations
Retain and increase client participation
Set up and reset studio equipment before and after classes.
Maintain clean facility
As a SPENGA ambassador, managers will promote, sell, and add to the SPENGA culture in and out of the studio.
About SPENGA:
SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 70+ studios running and 340+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.
SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our LMS, along with live training with the corporate team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.
Auto-ApplyFront Desk Host
Columbus, OH
We are seeking a professional and friendly Front Desk Host to join our dynamic team in our Columbus office. If you thrive in a fast-paced environment and love interacting with people, we want to hear from you!
Key Responsibilities:
Greet and welcome visitors in a friendly and professional manner.
Manage the front desk, ensuring that all calls, inquiries, and visitors are handled promptly and efficiently.
Maintain a positive, helpful attitude while directing guests to the appropriate personnel or departments.
Assist with scheduling appointments and managing conference room bookings.
Handle incoming and outgoing mail and packages.
Provide administrative support as needed, including data entry and document filing.
Ensure the front office area is clean, organized, and presentable at all times.
Collaborate with team members to ensure efficient office operations.
Qualifications:
Proven experience as a front desk representative, receptionist, or similar role.
Exceptional verbal and written communication skills.
Strong organisational skills and attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and work in a fast-paced environment.
Positive attitude and strong interpersonal skills.
Why Join Us?
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and friendly work environment.
Convenient office location in Columbus, OH.
Front Desk Agent
Dublin, OH
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk/Host
Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $13.5 per hour
Salary Range:
10.45
-
13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyReceptionist
Grove City, OH
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Receptionist at Brookdale:
Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Auto-ApplyFront Desk Associate (Evening)
Powell, OH
Job DescriptionJoin the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, then we'd love to hear from you!
About the Role
We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key.
What You'll Do
From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.
Greet and assist families with a smile
Answer customer inquiries via phone, email, chat, or in-person
Provide support with sign-ups and scheduling
Keep our space tidy and organized
Help with inventory and computer tasks
Be a team player and bring that positive energy every day
What We're Looking For
We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!
Part-time position; morning/evening times available
Entry-level, $11-$18/hr (based on experience)
Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH
If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you!
Evening Availability4-7:30pm M-Th
For information and what's to come for our Powell Location please visit the link below: ************************************************************
Seasonal Front Office Receptionist
Columbus, OH
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
With the Diamonds Direct Front Office Receptionist, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.
What sets us apart?
Investment in your career development
Empowering you to take control of YOUR own career path within Diamonds Direct
Exposure to all other departments within our organization
A family-oriented culture unlike any other
Encouraging environment that promotes teamwork and furthering education within the jewelry industry
What does it take to be a Front Desk Professional?
Always keeping the customer first and providing top notch, luxurious experience
The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
Well organized and a keen eye for detail
Ability to multi-task
Professional demeanor and appearance
A natural talent for customer service
Ability to maintain composure in a high pressure, fast-paced environment
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment
Excellent oral communication skills
Proficient computer skills
Must be able to work Saturdays
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Auto-ApplyFront Desk/Concierge
New Albany, OH
The Concierge at New Albany Country Club will be responsible for providing exceptional customer service to members and guests.
Responsibilities:
Greet and assist members and guests upon arrival
Answer incoming calls and address inquiries
Coordinate transportation services for members
Coordinate our private dining room rentals for meetings and meals
Provide information about club services, amenities, and events
Organize and complete daily reports
Coordinate dining reservations and manage online registration for member events
Coordinate and bill on-site member services as well as those provided by preferred vendors
Track inventory of print marketing materials and create information packets
Review and edit marketing materials for print and digital use
Courteous initiation and direction of all inbound calls
Other duties as assigned
Requirements:
Previous hospitality customer service experience
Previous office administration experience
Excellent interpersonal, verbal, and written communication skills
Detail-oriented
Ability to work in Microsoft Excel, Outlook, Word
Ability to multi-task in a fast-paced environment and remain calm under pressure
Must be able to work some evenings, weekends, and holidays
Benefits:
Competitive hourly compensation of $18.00 - $20.00 paid bi-weekly
Health, Dental, and Vision are available upon the first day of employment
401k plan with company match
Free employee meals and parking
Employee longevity program
Vacation, sick, and personal days
About the Company:
New Albany Country Club is a prestigious establishment located in New Albany, OH. We pride ourselves on delivering a high-quality experience to our members and guests.
Auto-ApplyGeneral Clerk / Guard Shack - Swing Shift
Marysville, OH
Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!
This hourly role follows the Scotts/Hawthorne step pay progression scale and typically starts at $20.05 per hour and is paid weekly. Scotts/Hawthorne will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.
In this role you will:
Oversee the check-in and check-out process for drivers in SAP and C3 systems (with future integration of TM/YL).
“Generate BOLs and other shipping documents for all outbound shipments"
Coordinate all document scanning and record retention to maintain SOX compliance"
Trained to receive and handle hazardous materials, including active ingredients
Collaborate with the Returns team to document Return Authorizations (RAs) received on carrier BOLs.
Manager all document scanning and record retention processes
What we do for you (just to name a few cool ones):
Medical, dental, vision, life insurance, holidays, vacation and sick time benefits available within a month of your start date
Healthcare navigation, advocacy and support
401(k) company match up to 7.5% with immediate participation and vesting
Ability to purchase company stock at a 15% discounted price from market value
$600 annual wellness reimbursement program
Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy
Up to 18 weeks of time away to support your growing family
To view all of our great benefits, click here!
* Eligibility for the above benefits may vary based on full-time/part-time status or additional factors.
Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.
Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Notification to Agencies:
Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.
Auto-ApplyGuest Service Representative
Lockbourne, OH
←Back to all jobs at Hampton Inn Suites Columbus Scioto Downs Guest Service Representative
Hampton Inn Suites Columbus Scioto Downs is an EEO Employer - M/F/Disability/Protected Veteran Status
Guest Service Representative
REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager
ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.
POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.
WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating.
WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio.
DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned.
POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision.
Please visit our careers page to see more job opportunities.
Front Desk Receptionist
Marysville, OH
Join our Team = Front Desk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person
Dental Receptionist
Lancaster, OH
Job Description
About Us:
We are a patient-focused, high-quality general dental practice dedicated to providing exceptional care in a friendly and professional environment. Our team values reliability, professionalism, and excellent customer service. We are looking for a front desk receptionist who is organized, detail-oriented, and committed to creating a welcoming experience for our patients.
Job Responsibilities:
Greet and check in patients with a warm, friendly attitude
Manage phone calls, schedule appointments, and confirm patient visits
Verify insurance eligibility and benefits
Collect payments and maintain accurate financial records
Assist with patient forms, records, and data entry
Coordinate with the dental team to ensure smooth daily operations
Maintain a clean and organized front desk area
Handle other administrative duties as assigned
What We're Looking For:
Previous experience in a dental or medical office preferred but not required
*Candidates with dental insurance experience are highly encouraged to apply
Strong communication and customer service skills
Detail-oriented with excellent organizational abilities
Ability to multitask in a fast-paced environment
Proficiency with dental software (Dentrix, Eaglesoft, or Open Dental preferred)
Dependability and professionalism
Positive attitude and team-oriented mindset
What We Offer:
Competitive pay based on experience
Paid time off and benefits package
Supportive and professional work environment
Growth opportunities within the practice
Team bonding staff events
Summary of Schedule:
10 hr shifts
At least one week day off
Up to 2 mandatory Saturdays a month 7:30am-1:30pm
How to Apply:
If you're a dedicated professional with a passion for excellent patient service, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for this role.
Job Type: Full-time
Benefits:
401(k) matching
Health insurance
Opportunities for advancement
Paid time off
Schedule:
10 hour shift
Ability to Commute:
Lancaster, OH 43130 (Required)
Ability to Relocate:
Lancaster, OH 43130: Relocate before starting work (Required)
Work Location: In person
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