Front desk staff vs certified medical technician

The differences between front desk staff and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $28,916 average annual salary of a front desk staff.

The top three skills for a front desk staff include customer service, check-in and facility tours. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Front desk staff vs certified medical technician overview

	Front Desk Staff	Certified Medical Technician
Yearly salary	$28,916	$38,859
Hourly rate	$13.90	$18.68
Growth rate	-	5%
Number of jobs	140,094	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 28%
Average age	37	44
Years of experience	-	12

Front desk staff vs certified medical technician salary

Front desk staff and certified medical technicians have different pay scales, as shown below.

	Front Desk Staff	Certified Medical Technician
Average salary	$28,916	$38,859
Salary range	Between $21,000 And $38,000	Between $28,000 And $53,000
Highest paying City	New York, NY	Denton, TX
Highest paying state	New York	Alaska
Best paying company	Univ Of Colorado-Colorado Spgs	Favorite Healthcare Staffing
Best paying industry	Education	Health Care

Differences between front desk staff and certified medical technician education

There are a few differences between a front desk staff and a certified medical technician in terms of educational background:

	Front Desk Staff	Certified Medical Technician
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	-	University of Connecticut

Front desk staff vs certified medical technician demographics

Here are the differences between front desk staff' and certified medical technicians' demographics:

	Front Desk Staff	Certified Medical Technician
Average age	37	44
Gender ratio	Male, 34.1% Female, 65.9%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 9.3% Unknown, 6.6% Hispanic or Latino, 17.1% Asian, 10.8% White, 54.8% American Indian and Alaska Native, 1.4%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	13%	8%

Differences between front desk staff and certified medical technician duties and responsibilities

Front desk staff example responsibilities.

Manage agent work schedule base on call metrics to ensure that the desk exceeds contractual SLA agreements.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Update lobby display TV using PowerPoint program.
Create flyers with PowerPoint for career center events.
Develop daily SLA metrics reports for upper management.
Administrate office duties (answer phones, run errands, and file important documents).

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Front desk staff vs certified medical technician skills

Common front desk staff skills

Customer Service, 33%
Check-In, 15%
Facility Tours, 8%
Cleanliness, 7%
Strong Customer Service, 5%
Emergency Situations, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Front Desk Staff
Front Desk Staff vs Certified Medical Technician

Updated January 8, 2025

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