Front service clerk vs front desk agent

The differences between front service clerks and front desk agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk agent has an average salary of $31,008, which is higher than the $25,730 average annual salary of a front service clerk.

The top three skills for a front service clerk include customer service, groceries and premier customer service. The most important skills for a front desk agent are reservations, team work, and guest service.

Front service clerk vs front desk agent overview

	Front Service Clerk	Front Desk Agent
Yearly salary	$25,730	$31,008
Hourly rate	$12.37	$14.91
Growth rate	-	-
Number of jobs	120,908	96,392
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 42%
Average age	37	37
Years of experience	-	-

Front service clerk vs front desk agent salary

Front service clerks and front desk agents have different pay scales, as shown below.

	Front Service Clerk	Front Desk Agent
Average salary	$25,730	$31,008
Salary range	Between $19,000 And $33,000	Between $25,000 And $37,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Brookhaven National Laboratory
Best paying industry	-	Hospitality

Differences between front service clerk and front desk agent education

There are a few differences between a front service clerk and a front desk agent in terms of educational background:

	Front Service Clerk	Front Desk Agent
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	-

Front service clerk vs front desk agent demographics

Here are the differences between front service clerks' and front desk agents' demographics:

	Front Service Clerk	Front Desk Agent
Average age	37	37
Gender ratio	Male, 66.8% Female, 33.2%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 14.0% Unknown, 6.7% Hispanic or Latino, 19.3% Asian, 8.9% White, 49.5% American Indian and Alaska Native, 1.6%	Black or African American, 9.7% Unknown, 6.8% Hispanic or Latino, 22.1% Asian, 9.9% White, 50.0% American Indian and Alaska Native, 1.5%
LGBT Percentage	13%	13%

Differences between front service clerk and front desk agent duties and responsibilities

Front service clerk example responsibilities.

Conduct routine inspections and manage mechanics payroll data utilizing ADP.
Prove precise money-handling skills by operating computerize cash register, mobile scanners, and affiliate POS systems.
Scan and handle merchandise, facilitate minor customer concerns and requests, and operate POS system including cash handling.
Cater to customers-Bag groceries and escort customers to vehicles-Retrieve carts from parking lot-Some cleaning require
Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
Demonstrate ability to assist customers in signing up for Costco memberships and renewing new memberships.

Front desk agent example responsibilities.

Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
Work as front desk, PBX, and make error free reservations for a full size hotel consisting of 123 rooms.
Welcome guests into the 2nd largest Hyatt in the world.
Receive recognition for dependability and a``can-do"attitude.
Inform members and guests of current sales and promotions while accounting for an accurate POS drawer
Coordinate request for dry cleaning pickup/drop off, pet walking, housekeeping, grocery, delivery, etc.

Front service clerk vs front desk agent skills

Common front service clerk skills

Customer Service, 46%
Groceries, 22%
Premier Customer Service, 10%
Front End, 3%
Publix, 2%
Customer Complaints, 2%

Common front desk agent skills

Reservations, 23%
Team Work, 8%
Guest Service, 6%
Customer Service, 5%
Computer System, 4%
Guest Satisfaction, 4%