Furniture sales associate vs customer sales associate

The differences between furniture sales associates and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a furniture sales associate has an average salary of $49,717, which is higher than the $37,024 average annual salary of a customer sales associate.

The top three skills for a furniture sales associate include sales associates, sales floor and furniture sales. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.

Furniture sales associate vs customer sales associate overview

	Furniture Sales Associate	Customer Sales Associate
Yearly salary	$49,717	$37,024
Hourly rate	$23.90	$17.80
Growth rate	-	-4%
Number of jobs	304,173	415,981
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 41%
Average age	41	40
Years of experience	-	12

What does a furniture sales associate do?

A furniture sales associate is, basically, responsible for selling furniture. They have to keep their sales pitch polished, because they are required to make customers buy products, even if they are unwilling. Selling is not their only responsibility, however. They also do the job of an advertiser to promote the products of the business and attract new customers. Good communication and interpersonal skills will be a strong asset in this role, since it involves face-to-face or phone communication with potential customers.

What does a customer sales associate do?

A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.

Furniture sales associate vs customer sales associate salary

Furniture sales associates and customer sales associates have different pay scales, as shown below.

	Furniture Sales Associate	Customer Sales Associate
Average salary	$49,717	$37,024
Salary range	Between $36,000 And $68,000	Between $27,000 And $49,000
Highest paying City	Arlington, VA	Odenton, MD
Highest paying state	Oregon	Maryland
Best paying company	Sadler's Home Furnishings	Johnson Controls
Best paying industry	Manufacturing	Real Estate

Differences between furniture sales associate and customer sales associate education

There are a few differences between a furniture sales associate and a customer sales associate in terms of educational background:

	Furniture Sales Associate	Customer Sales Associate
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Furniture sales associate vs customer sales associate demographics

Here are the differences between furniture sales associates' and customer sales associates' demographics:

	Furniture Sales Associate	Customer Sales Associate
Average age	41	40
Gender ratio	Male, 65.0% Female, 35.0%	Male, 50.6% Female, 49.4%
Race ratio	Black or African American, 10.4% Unknown, 5.2% Hispanic or Latino, 17.7% Asian, 6.8% White, 59.4% American Indian and Alaska Native, 0.6%	Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between furniture sales associate and customer sales associate duties and responsibilities

Furniture sales associate example responsibilities.

Manage teal (register), maintain cleanliness and appearance of the outside lawn & garden area.
Process POS and return transactions, applying sales techniques to encourage customers to enroll in the company customer loyalty program.
Assist customers with questions and concerns with merchandise, handling POS transactions and returns.
Update daily records of sales orders and maintain familiarity with dealership fleets including staying update regarding competitor products and offerings.
Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Customer sales associate example responsibilities.

Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Furniture sales associate vs customer sales associate skills

Common furniture sales associate skills

Sales Associates, 31%
Sales Floor, 28%
Furniture Sales, 11%
Customer Service, 7%
POS, 4%
Basic Math, 3%

Common customer sales associate skills

Sales Floor, 12%
Customer Satisfaction, 9%
Customer Service, 9%
Product Knowledge, 8%
Outbound Calls, 8%
Customer Sales, 8%

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Furniture Sales Associate
Furniture Sales Associate vs Customer Sales Associate

Updated January 8, 2025

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