General manager jobs in Forest Hill, TX - 5,797 jobs

Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit. We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth. We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity. Benefits Day Shift (No Overnights) Paid Holidays 401(k) Plan w/ match Full benefit package including medical, dental, vision, life, disability and supplemental plans. PTO & Sick Time Position Summary: The Customer Service Manager oversees all customer support operations for a fast-paced automotive accessories distribution center. This role is responsible for leading a multi-time zone call center team, ensuring timely and accurate customer support across phone, email, chat, and order-management channels. The manager will maintain high service levels, streamline processes, resolve escalations, and drive continuous improvement to support company growth and superior customer satisfaction. Key Responsibilities: Oversee daily operations of a multi-time zone call center supporting customers, dealers, and internal teams. Lead, coach, and develop a team of customer service and inside sales representatives to meet performance metrics, quality standards, and response time goals. Monitor inbound request volume and adjust staffing or workflow to maintain SLAs across all time zones. Handle complex or escalated customer issues related to orders, shipping, returns, warranties, and product inquiries. Collaborate with warehouse, logistics, sales, and operations teams to resolve customer needs efficiently. Analyze service trends, identify operational gaps, and implement process improvements. Create and maintain customer service SOPs, scripts, and training materials. Oversee call center technologies including phone systems, CRM platforms, ticketing tools, and reporting dashboards. Prepare and present weekly and monthly performance reports, KPI reviews, and recommendations for improvement. Ensure compliance with company policies, customer requirements, and industry best practices. Recruit, hire, and train new team members as needed. Foster a positive, service-driven culture focused on professionalism, accountability, and customer satisfaction. Qualifications 3-5+ years of customer service leadership experience, preferably in a distribution, logistics, or automotive accessories environment. Proven experience managing a multi-time zone call center. Strong background in coaching, performance management, and staff development. Excellent communication, problem-solving, and conflict-resolution skills. Strong ability to analyze metrics and optimize operations. Experience with Five 9 CRM, call center systems, and order/logistics platforms. Ability to work in a fast-paced environment and manage competing priorities. High level of professionalism and customer-oriented mindset. Automotive, aftermarket parts, or distribution industry experience. Knowledge of ecommerce order flow, RMA processes, and warehouse operations. Ability to lead cross-functional initiatives and improve operational efficiency. Bilingual (English/Spanish) a plus. NetSuite experience a bonus.

FoxTrot Aviation Services is seeking a consistently hard-working General Manager out of Dallas Fort Worth International Airport (DFW) who is committed to reliable quality service, customer relationships, and building a rock steady team. The General Manager is responsible for ensuring that safety standards are consistently upheld across assigned locations, aligning with the FoxTrot standard. This role involves frequent site visits, oversight of safety practices, educational meetings, and proactive training. The GM will work closely with the Safety/Training Department to ensure all team members are trained and proficient in safety categories. Additional responsibilities include managing scheduling, staffing, administrative tasks, equipment needs, client relations, and maintaining financial targets. The GM is also accountable for maintaining high standards of quality, ensuring compliance with company policies, and achieving revenue and labor goals. Key Responsibilities Safety and Compliance Conduct unannounced site visits to ensure adherence Foxtrot Safety Policy and customer safety policies. Identify safety shortfalls and chart paths forward to uphold safety standards. Hold educational safety meetings and proactively engage in training initiatives. Collaborate with the Safety/Training Department to ensure comprehensive training for all team members. Assist in policy creation, implementation, and suggest new safety measures. Participate in incident and accident reporting, investigations, and resolution. Operational Management Oversee location(s) scheduling to meet customer requirements and coordinate travel as needed. Proactively identify and address turnover; initiate backfill to maintain staffing minimums. Represent location revenue and labor; oversee administrative training and capacity of on-site managers and supervisors. Monitor disciplinary actions, hazards, and complaints; have authority to approve raises with ownership approval. Equipment and Supplies Recommend equipment needs and capital improvements while considering financial goals. Review supply locker audits for safety and stock compliance; ensure all equipment is in good working order. Schedule supply needs for ad hoc projects and assist with equipment or supply issues as required. Client and Quality Management Engage in customer troubleshooting, manage client relations, and create weekly location report cards and quality reports. Generate estimates or pricing for new customers and ensure timely and accurate completion of closeouts, debriefs, and audits. Monitor timecard outliers, approve/deny manager PTO requests, and ensure compliance with necessary forms. Conduct quarterly reviews of OMs, address quality concerns, and hold the team accountable for quality standards. Training and Development Coordinate training needs between manager and supervisors and the Director of Training and Safety. Identify and address training deficiencies; ensure compliance with training plans. Maintain a communicative relationship with customers, co-workers, and management. Revenue and Financial Goals Hit defined revenue targets, generate new leads, and ensure established revenue goals are met. Monitor SharePoint for job scheduling and crew allocation, update sales sheets in real-time. Understand contract specifics and make decisions based on the P&L, including staffing, planning, expansion, and purchases. Administrative Duties Audit company-provided vehicles for safety, maintenance, and cleanliness; ensure timely maintenance with a budget up to $1,000. Be trained in accident protocol and ensure communication of deficiencies to ownership. Dedicate six days a month to travel and ensure 100% checklist compliance, revenue and labor goals, quality audit scores, and cash flow targets. Key Performance Indicators (KPIs) 100% Checklist Compliance: Ensure all operational checklists are completed accurately and on time. Revenue and Labor Goals: Meet or exceed set revenue and labor goals for each location. Quality Audit Scores: Achieve high-quality audit scores, maintaining standards of excellence. Staffing Minimums: Maintain required staffing levels across all locations. Turnover Rates: Achieve low turnover rates among onsite managers and supervisors. Revenue Growth: Attain a 15% year-over-year revenue growth across locations. Cash Flow: Achieve a 35% cash flow across all locations. Qualifications Proven experience in a managerial role with a focus on safety, operations, and client relations Strong knowledge of safety regulations, training practices, and compliance. Excellent leadership, communication, and problem-solving skills. Ability to travel consistently and manage multiple locations effectively. Proficiency in understanding financial reports, P&L, and achieving revenue targets. Experience in training, development, and maintaining high-quality standards. Education and Experience: Bachelor's degree in Business Administration, Management, Safety, or related field preferred. Minimum of 3 years of experience in a managerial role, preferably in a similar industry. Relevant certifications in safety and management are a plus. Working Conditions This role requires regular travel to multiple locations, with at least six days per month dedicated to site visits. Ability to work flexible hours as needed and be on-call for urgent issues Compensation Non-Exempt Medical/Dental/Vision/Life Benefits available after a 60 day probation 401K with company match available with 1 year seniority PTO Job Type: Full-time Pay: $75,000 yearly salary. Merit-based raises based on location growth and revenue. The Culture FoxTrot is not a typical service company. We are a highly aggressive, tight knit, caring group of action-oriented individuals. We are growing at 70%+ per year due to our excellent reputation and high standards. This job may not be right for someone with extensive outside commitments or side hustles. We need your full focus. We are fearless; our team is relentlessly building new, and robust systems. It is up to you to provide feedback on these systems. Don't accept average, expect excellence from your leadership team. The Rewards Apply if you would like to contribute to building an organization that is large, great, and lasting. In the process, open your world up to extensive travel, learning opportunities, and career growth potential. Start building your career today at FoxTrot Aviation! #J-18808-Ljbffr

A leading vehicle auction platform in Dallas is seeking an experienced General Manager to oversee facility operations, lead staff, and ensure compliance with regulations. The role requires strong leadership, communication, and problem-solving skills, with a focus on achieving operational excellence. The position offers an annual salary range of $80,500 to $90,600, along with various benefits including medical, dental, and 401k plans. #J-18808-Ljbffr

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable DualGeneral Managerfor the 186-room Courtyard by Marriott Dallas Medical/Market Center and114-room Fairfield by Marriott Inn and Suitesin Dallas, TX. Your expertise shapes us: The Dual General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following: Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share. Holding the property leadership team accountable for strategy execution. Guiding professional development of the property leadership team and all team members. Ensuring sales engines are leveraged. Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results. Being active in the local community to build strong relationships with local officials, businesses, and customers. You Are: A highly experienced General Manager with 2+ years of hotel leadership in a service-level property. Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand. Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills. Working knowledge of M3, ADP, and One Yield. Well organized, detail-oriented, and able to work independently. Display initiative, perseverance, and analytical skills. Able to deliver exceptional guest service and employee satisfaction. Team player, professional, and lead with integrity Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal) Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel! We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: Salary $100k-$120k based on experience Quarterly Bonus Health, vision, and dental insurance 401(k) Cell phone allowance Vacation and Sick Pay Paid Holidays Discount programs for shopping, travel, tickets and more. Access to our Talent team to help you reach your career growth goals. EOE/DFW Local candidate preferred. Relocation not offered Please note that this job description is not an exclusive or exhaustive list of all functions that a Dual General Manager may be asked to perform #J-18808-Ljbffr

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values, and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : Gerber Collision & Glass - Dallas, TX This posting is part of our ongoing effort to identify qualified candidates for current & future opportunities. Applications are accepted on an ongoing basis. In-Person/onsite Position daily, Monday through Friday 1-2 years in leadership position, preferably collision 2-3 years minimum prior CCC1 experience and auto collision estimating required 4-5 years prior customer service excellence required The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team member's performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Prepare and manage the annual and monthly operating budget of the collision center. Forecast, target and track monthly sales, profit and expense objectives. Deliver formal annual performance reviews and informal monthly performance reviews. Monitor and maintain all A/P and A/R relating to the Collision Center. Maintain a clean and organized repair facility at all times. Monitor all maintenance required for all shop equipment, including the paint booth Provide training for all staff as necessary Ensure all staff wear proper safety gear and adhere to dress code. Open and close the facility daily as per established procedures. Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates Manage all estimates to ensure labor mix is within established standards. Manage store capacity. Lead and manage all repair facility personnel. Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings. Attend training, information sessions and workshops recommended by Senior Leadership Team. Store CSI performance review and follow up within 24 hours. Education and/or Experience Required Post-Secondary Education or equivalent. Proven leadership experience in a collision repair environment or similar role. Required Skills/Abilities Attention to detail and a high degree of accuracy. Ability to consistently demonstrate a successful client experience Communicate clearly both verbally and in writing. Ability to motivate others utilizing effective coaching tools and management skills. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Estimated $90,000 - $110,000+ / Annually Unlimited PTO + Bonuses Compensation is commensurate with location, skill, education, and experience. #J-18808-Ljbffr

SERVPRO Team Shaw - Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the DFW and Texas. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more. If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today! Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Contents Field Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow. Key Responsibilities: As a Contents Field Manager, you will lead and manage all aspects of contents restoration, including inventory, pack-out, cleaning, and return of customers' personal property after fire, water, or other types of property damage. This role requires exceptional organizational skills, customer service expertise, and the ability to lead a team in a fast-paced, often high-stress environment. In this role, you will also: Oversee the pack-out, inventory, and transportation of customer contents from affected properties Manage the cleaning, restoration, and storage process for personal belongings, using specialized equipment and software Ensure accuracy of inventory tracking, documentation, and communication with both customers and insurance adjusters Train, supervise, and schedule contents technicians and warehouse staff to meet production goals and quality standards Collaborate with project managers, estimators, and insurance representatives to ensure seamless job execution Conduct quality control inspections to ensure items are properly cleaned, restored, and packaged for return Communicate with homeowners and commercial clients regarding the status of their belongings, demonstrating empathy and professionalism Implement safety protocols and maintain a clean, organized warehouse and contents cleaning area Coordinate timely delivery and return of contents to customers once the property has been restored Maintain detailed and accurate documentation using SERVPRO software (e.g., Xactimate, iCat, Encircle, or other platforms) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Availability for overtime and on-call hours may be required during peak demand or emergency responses Qualifications Required: High school diploma or equivalent 2+ years of experience in restoration, moving services, inventory management, or related fields Excellent communication and organizational skills Valid driver's license with a clean driving record Proficiency with inventory software and Microsoft Office Suite Ability to lift and move heavy items (up to 50 lbs.) and work in physically demanding environments Preferred: Experience in the restoration industry, specifically contents handling or pack-out operations Certifications from IICRC (such as Fire and Smoke Restoration Technician or Contents Processing Technician) Familiarity with SERVPRO systems (e.g., WorkCenter, Xactimate, DryBook, iCat) Experience leading teams or supervising staff in a warehouse or field environment Strong customer service skills and the ability to handle sensitive or emotionally charged situations Benefits Medical, Dental, Vision Paid Time Off Sick Paid Time Off Matching 401K Competitive compensation Personal Development Opportunities All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Bioworld Merchandising is a leading design and distribution company of licensed and private-label apparel, headwear, and accessories across all retail channels. We collaborate with some of the most widely recognized brands and retail partners in the world. Employees of Bioworld consider it an honor and a privilege to be part of one of the most creative, dynamic companies in the industry. We are seeking skilled candidates who are excited to join our team. We Believe in Great Brands: Our goal is to translate each brand's story into product that is as innovative and distinctive as the brand itself. Creative Culture: Our multi-disciplinary teams bring together creative product design and strong merchandising expertise. We value collaboration and believe innovation comes from diverse perspectives. We Are the Market: We immerse ourselves in retail environments, contemporary culture, and consumer behavior to stay ahead of trends and market shifts. Position Overview As the Merchandising Manager - Apparel, you will lead the development and execution of marketplace and assortment strategies for Bioworld's Apparel Division, with a focus on licensed sports apparel and accessories. You will ensure the right product reaches the right customer, in the right channel, at the right time. This role blends creative vision with data-driven decision-making and requires a strong understanding of athletes, consumers, and performance apparel trends. You will partner closely with Design, Product Development, Sales, Planning, and Operations to deliver compelling assortments that meet financial targets and elevate our brands. Qualifications 5+ years of merchandising, product management, or related experience within apparel and accessories Strong analytical skills with experience using sales, inventory, and marketplace data Proven ability to manage multiple seasons and timelines simultaneously Strong understanding of consumer-driven retail behavior Experience working with licensing partners and brand stakeholders (preferred) Strong communication and cross-functional collaboration skills Ability to thrive in a fast-paced, deadline-driven environment Self-starter with strong ownership and accountability Preferred Qualifications Experience working directly with licensing partner Experience in omnichannel and/or e-commerce merchandising Familiarity with PLM, ERP, and retail planning systems Essential Duties and Responsibilities Marketplace Strategy & Planning Own long-range and pre-season planning for apparel categories Define marketplace strategy, segmentation, and channel-specific assortments across wholesale and DTC Identify white-space opportunities and align strategies with adjacent categories Assortment Development Build consumer-centric assortments and seasonal line architectures within divisional guidelines Set pricing strategies and ensure assortment integrity across channels Direct the execution of apparel product strategies from concept through launch In-Season Management Monitor in-season performance and marketplace execution Partner with Planning and Marketing to manage capacity, optimize performance, and deliver financial targets Consumer Insights Track consumer demand, market trends, and competitive activity Leverage insights to inform assortment, pricing, and product decisions Cross-Functional Partnership Partner with Sales Managers, Category Managers, Design, Licensing, and Operations teams Ensure product strategies align with sales goals, licensing requirements, and operational execution Prepare and present merchandising strategies, recaps, and performance updates to leadership Education Requirement Bachelor's degree in Merchandising, Business, Marketing, or a related field

At Ascension, we seek out the most beautiful coffees in the world, delivering wonder and delight in every cup. We are dedicated to sourcing coffee responsibly, with a focus on supporting women farmers. Our coffee is carefully roasted to accentuate its unique qualities, and we take pride in showcasing the entire journey from farm to cup. Our culinary program is centered around seasonal, fresh ingredients, creating a nourishing experience for body and soul. About the role Reports to: Director of Operations Our Café General Manager is responsible for all aspects of operations within their café including, but not limited to hiring, training, scheduling, team leadership, inventory management, profit and loss, hospitality, and food safety. This individual must maintain the highest commitment to quality with a demonstrated collaborative approach. The Café General Manager is responsible for driving financial success through strong team leadership and active coaching. This role requires at least 45 hours per work week in café. This position is not remote. What you'll do Achieves all goals related to Sales, COGs, Labor, and Pace. Meets all deadlines regarding inventory, invoice, payroll, and schedule submission. Holds a standard of excellence for all food and beverages sold. Maintains a clean and safe work environment for team members and guests, ensures all equipment is functioning and in working order, actively uses their resources to find solutions, manages R&M budget. Seeks to continually expand knowledge in hospitality, food trends and specialty coffee. Implements Ascension Coffee standards as directed by Brand Leadership. Actively seeks ways to drive sales growth at café level: improved service, clean merchandising, LSM/events. Inspires passion and engagement across all teams. Coachable: receives and implements feedback quickly Approachable: forges strong interpersonal connections with folks of all skill levels. Impactful: communicates and conveys concepts in a way the individual will understand and respond with engagement. Culture: participates in an inclusive and quality focused culture, utilizing thoughtful communication as guidepost for fellow team members, customers, and consumers. Qualifications Specialty coffee experience is a plus. Reliable transportation, able to travel to all locations. Able to work nights and weekends. Strong team building skills, clear communication. < Great organizational skills, problem solving ability, and intuitive resourcefulness. High initiative and self-management skills, willing to take direction. Ability to stand for extended periods of time, ~8 hours workday. #J-18808-Ljbffr

General Manager Vic's Motohaus Performance Parts Salary: To Be Determined The General Manager (GM) at Vic's Motohaus Performance Parts is responsible for leading daily operations, driving revenue growth, managing staff, and delivering an exceptional customer experience across retail, e-commerce, wholesale, and service channels. This role requires a hands‑on leader with deep knowledge of motorsports, performance parts, and business management. The GM serves as the primary operational and strategic leader - ensuring efficiency, profitability, brand consistency, and customer trust. Key Responsibilities Operations & Leadership Oversee daily store, warehouse, and online operations Develop and enforce SOPs for sales, fulfillment, returns, inventory, and safety Lead, train, and motivate team members across departments Set performance targets and track KPIs (sales, margins, inventory turns, customer satisfaction) Sales & Customer Experience Build strong relationships with retail, racing, and performance customers Oversee pricing, promotions, and vendor programs Resolve escalated customer service issues with professionalism Support sponsorships, racing partnerships, and event marketing initiatives Inventory & Supply Chain Manage purchasing, vendor relationships, and product mix Monitor inventory levels and reduce shrinkage or obsolescence Evaluate new products and trends in the performance marketplace Financial & Strategic Management Assist in developing budgets and revenue projections Monitor profitability and cost controls Identify opportunities to expand product lines, services, and market reach Support integration with other Vic's Motohaus / Longhorn International Motorsports initiatives Compliance & Brand Integrity Ensure compliance with industry regulations and safety standards Maintain a clean, organized, professional brand environment Uphold company values, culture, and customer‑first philosophy Education & Qualifications Required Bachelor's degree preferred in one of the following (or equivalent experience): Business Administration Automotive Technology / Motorsports Supply Chain / Operations Management 5+ years of experience in: Automotive aftermarket, motorsports, or performance parts Retail, dealership, service center, or distribution management Proven experience managing teams and operations Preferred Experience with performance tuning, racing environments, or technical parts knowledge Knowledge of e-commerce platforms and POS/inventory software Vendor negotiation and purchasing experience Budgeting and P&L familiarity Skills Strong leadership and communication abilities Customer‑centric mindset with problem‑solving focus Data‑driven decision making Ability to work in a fast‑paced motorsports culture Schedule & Compensation Full‑time position Salary: To Be Determined (commensurate with experience; potential bonus structure available) #J-18808-Ljbffr

General Manager At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business. Position Overview The General Manager is responsible for the overall performance and operations of a WhiteWater location. This role leads day‑to‑day operations, drives revenue growth, ensures operational efficiency, and fosters a positive team culture. The General Manager oversees staff development, upholds safety and service standards, and manages all aspects of financial and operational success. The General Manager reports directly to the Area Director. Key Responsibilities Include, but are not limited to Leadership & Culture Cultivate a positive, customer‑focused workplace culture through coaching and leadership growth. Lead by example, fostering a team‑oriented environment where every employee feels empowered to lead. Recruit, hire, train, and develop outstanding team members while managing performance and retention. Customer Service & Employee Experience Deliver a safe, clean, and 5‑star experience for customers and employees from drive‑up to drive‑out. Address and resolve customer and employee concerns while promoting a respectful environment. Educate customers on wash products, packages, memberships, and promotions to support satisfaction and sales. Operations & Safety Create and communicate schedules for daily and weekly operations. Ensure completion of all maintenance tasks, store cleanliness, and compliance with site standards. Troubleshoot equipment and partner with Facilities and IT to resolve issues quickly. Uphold company policies and enforce safety protocols across all operations. Sales & Financial Performance Drive revenue growth through team development and effective customer interactions. Utilize KPI tools to increase membership revenue and retention. Manage controllable costs with the support of your Area Director and insights from our Business Intelligence dashboards. Administrative Perform payroll tasks, including reviewing and approving employee hours, ensuring accuracy and compliance with company policies. Handle hiring, training, performance management, and employee development. Enforce company policies, procedures, and compliance standards to maintain operational consistency and legal adherence. Perform other duties as assigned to ensure smooth operations. Qualifications Education A high school diploma or equivalent is required. However, a combination of experience and/or education will be taken into consideration. Experience 1-3 years of management experience in retail, hospitality, or another fast‑paced environment. Car wash experience is not required. Experience supervising teams of 8-12 employees, including hiring, training, scheduling, and performance management. Skills & Abilities Strong leadership and management capabilities with proven sales acumen. Excellent verbal and written communication skills with conflict‑resolution abilities. Proficient in Microsoft Office Suite, Google Workspace, and POS systems. Ability to multitask, prioritize, and work effectively under pressure while maintaining attention to detail. Physical Requirements Ability to lift and carry up to 50 lbs. Comfortable working outdoors in varying weather conditions (heat, cold, rain, humidity). Ability to stand, walk, bend, and move throughout a fast‑paced environment. Availability Flexibility to work 45-50 hours per week, adjusting as needed to meet business demands. Benefits Competitive base pay + Bonus Potential Comprehensive Health Benefits (Medical, Dental & Vision) Paid Time Off in addition to Company Paid Holidays 401(k) Retirement Plan with Company Match Company‑Paid Life Insurance Clear pathways for career advancement Free Weekly Car Washes Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast‑growing organization, come join our Team! #J-18808-Ljbffr

Preston Playhouse is an indoor pickleball and padel facility. The largest of its kind in the Dallas-Fort Worth metroplex and situated in the heart of Dallas, this family-friendly destination offers 9 indoor pickleball courts, 2 indoor padel courts, and dedicated lounge, dining and bar spaces. About The Role We are seeking a highly motivated and experienced General Manager to lead Preston Playhouse. The General Manager will be responsible for overseeing all aspects of the Facilities operations, including membership sales, facility management, program development, and event planning. The ideal candidate will have a passion for racquet sports and a proven track record of successfully managing a sports or recreation facility. What You'll Do Develop and implement short and long-term plans to ensure the facilities' financial success and growth Manage the facilities budget and financial operations, including revenue and expense management, cost analysis, and financial reporting Develop and execute effective marketing strategies to attract new members and retain existing ones Oversee the daily operations of the facility, including facility management, maintenance, and upkeep, ensuring that the facility is always clean, organized, and well-maintained Develop and implement programs and events that meet the needs and interests of facility members, including leagues, clinics, tournaments, and social events Hire, train, and supervise staff, including coaches, instructors, and administrative personnel Maintain positive relationships with members, sponsors, and the local community, and represent the facility at community events and meetings Stay current with industry trends and developments, and make recommendations to the corporate core operations team on ways to improve the facilities operations and services Qualifications Preferred bachelor's degree in business administration, sports management, or a related field. 2-4 years of experience in managing a sports or recreation facility, preferably in the pickleball, fitness facility or hospitality. Extensive background in sales-related roles. Proven track record of success in managing financial operations, marketing, program development, and event planning. Excellent leadership and communication skills, with the ability to motivate and manage staff, and interact effectively with members, sponsors, and the community. Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Passion for the sport of pickleball, and a commitment to promoting its growth and development. #J-18808-Ljbffr

We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business. Duties and Responsibilities Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager. Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members. Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforcing policies and procedures. Communicates in a timely and effective manner with District Manager about operational and human resources issues. Performs regular restaurant inspections to ensure team and restaurant is meeting standards. Tracks inventory and ensures accurate record keeping. Identifies and resolves issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers. Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems. Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments. Key Skills/Abilities Guest service mentality; has a genuine desire to serve the guests. Maintains a calm, tactful demeanor when dealing with difficult situations. Ongoing learner; exhibits insatiable curiosity and an interest in self improvement. Ability to measure performance, subjectively and objectively. Cultivate attractive culture within the restaurant. Ability to handle numerous job duties essential to running a restaurant. Competent in the key areas of responsibility which includes labor management, store operations, and customer care. Superior leadership, organizational and time management skills. Possesses a confident and professional demeanor. Inspires trust, models best practices and cultivates morale and teamwork among team members. Proactive problem-solver and decision-maker. Must thoroughly understand the importance of good hygiene and food handling practices. Flexible schedule required, including weekends and nights. Strong work ethic. Compensation: To be discussed #J-18808-Ljbffr

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win‑together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high‑energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast‑paced environment Great multitasking skills #J-18808-Ljbffr

Mexican Sugar is a Pan-Latin restaurant offering refined dishes that are as bold in flavor as they are elegant in presentation. Everything is made from scratch and prepared with authentic ingredients and traditional cooking methods. At Mexican Sugar, our General Manager is dedicated to creating a lavish and authentic Latin American atmosphere that delights Managers, Team Members, Guests, and Vendor Partners alike. The Mexican Sugar GM is like a skilled orchestra conductor - they understand that the strength of the performance lies in the talents of each musician. They approach their work with a strategic mindset, constantly coaching and developing their team, and reject the notion that simply pushing through challenges will lead to sustainable success. By hiring and cultivating a team of top performers, they drive both top and bottom-line results. They lead by empowering others and prioritizing the growth of leaders within their team. A passion for innovative Latin-inspired cuisine, exquisite small-batch cocktails, and premium Tequilas is a must. The ideal candidate should have 3-5 years of experience in high-volume sales and premium dining, with fluency in both Spanish and English being a plus. Business Strategist Create, present, and adjust both yearly and quarterly operating plans to reflect current sales climate and restaurant performance. Drive top line sales performance by delivering stellar experiences, strategic and community partnerships, and leadership throughout the restaurant. Control costs by managing controllable expenses and creating systems that allow others to successfully manage them. Ensure proper labor management through accurate sales forecasting and reviewing, each department schedule weekly. Maintain a safe, well-manicured restaurant, as pristine and organized behind the scenes as it is for the guests. Experience Curator Partner with the Chef de Cuisine to deliver a scratch culinary menu both for everyday dining and special events as needed. Ensure quality ingredients are used and recipes executed flawlessly. Lead the Bar Manager in curating an industry-leading small-batch craft cocktail and Tequila list, along with a best-in-class bar and spirits program. Partner with FB Experiences and FB Society leaders to imagine new and creative experiences, driving sales both in and out of the Restaurant. Craft unique dining experiences through service that is two steps ahead and surrounds guests in rich, sultry, and luxurious comfort. People Champion Hire, train, and retain the best talent in the industry. Ensure team members have the knowledge, tools, and resources needed to be successful in their roles. Execute the Best First Day orientation and onboarding process for all new team members and managers. Create a smooth, comfortable, and luxurious culture that draws potential new team members in and allows them to be their best at what they do. Hold the entire team to the highest of standards through fair, consistent coaching, and feedback. Leadership Guru Develop team to own their Areas of Responsibility (AOR) and set standards of shift performance. Oversee all AOR distribution and execution, following up, celebrating wins and redirecting results as needed. Lead all manager meetings with content including current restaurant sales and financial results, wins, and opportunities for improvement. Hold regular one-on-ones with each manager to review results and progress in relation to their AORs as well as progress towards long term professional goals. Grow internal talent in with an 'always ready with the next one' mentality for all positions, supply brand growth with home-grown talent. Minimum Qualifications 3-5+ Years of Restaurant Management Experience in high volume, full-service environment Must have a passion for hospitality Results driven, trustworthy, and team oriented Bachelor's Degree or Certification in Hospitality or Culinary field is preferred We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify. Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

A fitness club chain in Dallas, Texas, is looking for a Club Manager to oversee operations and lead a team of up to 20 members. Responsibilities include managing budgets, cultivating leadership among staff, and ensuring compliance with operational standards. Candidates should have a high school diploma and management experience. This full-time role requires effective leadership and communication skills. #J-18808-Ljbffr

General Manager At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business. Position Overview The General Manager is responsible for the overall performance and operations of a WhiteWater location. This role leads day‑to‑day operations, drives revenue growth, ensures operational efficiency, and fosters a positive team culture. The General Manager oversees staff development, upholds safety and service standards, and manages all aspects of financial and operational success. The General Manager reports directly to the Area Director. Key Responsibilities Include, but are not limited to Leadership & Culture Cultivate a positive, customer‑focused workplace culture through coaching and leadership growth. Lead by example, fostering a team‑oriented environment where every employee feels empowered to lead. Recruit, hire, train, and develop outstanding team members while managing performance and retention. Customer Service & Employee Experience Deliver a safe, clean, and 5‑star experience for customers and employees from drive‑up to drive‑out. Address and resolve customer and employee concerns while promoting a respectful environment. Educate customers on wash products, packages, memberships, and promotions to support satisfaction and sales. Operations & Safety Create and communicate schedules for daily and weekly operations. Ensure completion of all maintenance tasks, store cleanliness, and compliance with site standards. Troubleshoot equipment and partner with Facilities and IT to resolve issues quickly. Uphold company policies and enforce safety protocols across all operations. Sales & Financial Performance Drive revenue growth through team development and effective customer interactions. Utilize KPI tools to increase membership revenue and retention. Manage controllable costs with the support of your Area Director and insights from our Business Intelligence dashboards. Administrative Perform payroll tasks, including reviewing and approving employee hours, ensuring accuracy and compliance with company policies. Handle hiring, training, performance management, and employee development. Enforce company policies, procedures, and compliance standards to maintain operational consistency and legal adherence. Perform other duties as assigned to ensure smooth operations. Qualifications Education A high school diploma or equivalent is required. However, a combination of experience and/or education will be taken into consideration. Experience 1-3 years of management experience in retail, hospitality, or another fast‑paced environment. Car wash experience is not required. Experience supervising teams of 8-12 employees, including hiring, training, scheduling, and performance management. Skills & Abilities Strong leadership and management capabilities with proven sales acumen. Excellent verbal and written communication skills with conflict‑resolution abilities. Proficient in Microsoft Office Suite, Google Workspace, and POS systems. Ability to multitask, prioritize, and work effectively under pressure while maintaining attention to detail. Physical Requirements Ability to lift and carry up to 50 lbs. Comfortable working outdoors in varying weather conditions (heat, cold, rain, humidity). Ability to stand, walk, bend, and move throughout a fast‑paced environment. Availability Flexibility to work 45-50 hours per week, adjusting as needed to meet business demands. Benefits Competitive base pay + Bonus Potential Comprehensive Health Benefits (Medical, Dental & Vision) Paid Time Off in addition to Company Paid Holidays 401(k) Retirement Plan with Company Match Company‑Paid Life Insurance Clear pathways for career advancement Free Weekly Car Washes Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast‑growing organization, come join our Team! #J-18808-Ljbffr

A leading fitness center franchise in Dallas is seeking a General Manager responsible for overseeing gym operations and ensuring an exceptional member experience. The role demands exceptional leadership and customer service skills, alongside practical experience in managing staff and running a facility. The ideal candidate will recruit and train staff, maintain high standards of cleanliness, and manage daily operations. This position offers a salary of $44,200 per year, along with opportunities for personal and professional growth in a thriving franchise environment. #J-18808-Ljbffr

We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business. Duties and Responsibilities Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager. Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members. Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforcing policies and procedures. Communicates in a timely and effective manner with District Manager about operational and human resources issues. Performs regular restaurant inspections to ensure team and restaurant is meeting standards. Tracks inventory and ensures accurate record keeping. Identifies and resolves issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers. Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems. Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments. Key Skills/Abilities Guest service mentality; has a genuine desire to serve the guests. Maintains a calm, tactful demeanor when dealing with difficult situations. Ongoing learner; exhibits insatiable curiosity and an interest in self improvement. Ability to measure performance, subjectively and objectively. Cultivate attractive culture within the restaurant. Ability to handle numerous job duties essential to running a restaurant. Competent in the key areas of responsibility which includes labor management, store operations, and customer care. Superior leadership, organizational and time management skills. Possesses a confident and professional demeanor. Inspires trust, models best practices and cultivates morale and teamwork among team members. Proactive problem-solver and decision-maker. Must thoroughly understand the importance of good hygiene and food handling practices. Flexible schedule required, including weekends and nights. Strong work ethic. Compensation: To be discussed #J-18808-Ljbffr

Reports to: Regional Manager (RM) / Senior General Manager (Sr. GM) Department: Club Operations Duties and Responsibilities Cultivate the next generation of leaders by proactively identifying the strengths and training opportunities for each Team Player. Encourage personal and professional development of the team by holding regular discussions to align individual goals with Excel career path. Lead the Assistant Manager (AM) in planning and implementing strategies to attract and keep members based on our Excel Core Values. Ensure club Team Players remain proficient in Planet Fitness mobile app use, content, and updates, as well as on tablet and Point of Sale (POS) operations. Ensure Team Players stay up to date on all required certifications, scheduled trainings, marketing plans and promotions, and operational updates. Utilize club reporting (Team Performance Tracker) and platforms to align with company metrics and KPI (Key Performance Indicators) expectations. Manage the club's budget, ensuring that all expenses are within budget and that the club is operating profitably. Oversee, supervise, and inspire Team Players to perform to their best abilities. Identify training needs by ensuring that the AM and all staff meet Excel standards. Conduct regular audits to ensure the club is presentable and holds up to Excel standards. Lead by example and ensure all Team Players adhere to the company's policies and guidelines and address actions that do not comply with set practices promptly. Accountable for conducting Team Player Assessments (TPAs) and competency evaluations for team members. Communicate members and create a high level of member service. Create job postings, interview potential Team Players, complete new hire processes, and train new hires. Actively coach and document with performance management as needed. Work with RM, Sr.GM, AM, and HR on conducting team member counseling, corrective actions, and terminations. Perform daily club walkthroughs, delegate, and follow up to ensure club cleanliness, member service, and atmosphere standards are upheld. Conduct club meetings on policies and procedures while inspiring team culture. Enter work orders into Computer Maintenance Management System and help manage the completion of work orders with Facilities, regional management, and vendors. Collaborate with RM/Sr GM and Facilities to identify, elevate as needed, and assist in completing some basic maintenance items. Working with SI/GC/RM/Construction to ensure proper operations and standards during remodels and new club builds. Assist in overseeing fitness equipment extractions and installations. Find and initiate community events and other outreach activities to promote and represent our company at. Manage club inventory and communicate on placing necessary orders. Work closely with the AM to prepare for potential future GM roles through mentoring, feedback, delegation, and day-to-day operations. Authorize expenditures and refunds, and make necessary bank deposits. Maintain availability while off shift to be a direct contact to help field operational questions and/or emergencies. Ensure club operations are running and all work shifts are covered at all times. Fill in (or ensure appropriate coverage) for the AM when they are unavailable to work as scheduled. Qualifications Must be at least 18 years of age. HS diploma or equivalent required. At least six (6) months of equivalent management experience required. Prefer prior experience as an Assistant Manager with Excel Fitness. CPR/AED certification required. Uncertified Team Players will be given the opportunity to complete CPR/AED training within the first 30 days of employment. Proven ability to lead, inspire, develop, and supervise the work of others. Familiar with Excel's mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements, and KPI metrics. Demonstrated the ability, confidence, and leadership to manage a team. Effective communication skills with internal and external customers. Must be team-oriented, motivated, and well-organized. Ability to think critically and evaluate solutions to problems proactively. Must have the ability to handle difficult situations and deal with sensitive and highly confidential information. Proficiency in Microsoft Excel and Word; DataTrak; Workday; Service Channel; and other related applications. Supervisory Responsibility: This position will oversee up to 20 Team Players at one location, including Assistant Manager(s). Responsible for the performance management and hiring of all Team Players. Will ensure the team can adequately exhibit and maintain all Excel Core Values, principles, and duties, as well as meets established club performance metrics. Budgetary Responsibility: This position will be authorized to spend up to $250 in club-related expenses or maintenance per incident. May also issue discretionary bonuses to Team Players as approved by the RM. Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones, as well as standard custodial equipment such as cleaning chemicals, floor scrubbers, and vacuums. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job. Regularly required to talk and hear. Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. Must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time, exempt position. Under the Regulations, Part 541, an exempt Team Player is one who is not entitled to the minimum wage or overtime pay protections of the Fair Labor Standards Act (FLSA). Standard work days and hours are Monday-Friday between 9am-9pm on site at the designated club overseen. This position may work outside of the established work schedule for any AM or employee Team Player shifts to ensure the club is open and running smoothly. Work hours may include the weekends and/or overnights as needed and are subject to change at any time depending on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices. #J-18808-Ljbffr