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The differences between general sales associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general sales associate has an average salary of $29,328, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a general sales associate include POS, work ethic and food preparation. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| General Sales Associate | Sales Associate And Customer Service | |
| Yearly salary | $29,328 | $28,654 |
| Hourly rate | $14.10 | $13.78 |
| Growth rate | - | -4% |
| Number of jobs | 383,009 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 36% | High School Diploma, 34% |
| Average age | 41 | 40 |
| Years of experience | - | 12 |
The job of a general sales associate is to provide great customer service and increase the revenue of a business. They sell products and services and help customers find the right product. Depending on the retail store, their responsibilities may involve organizing store shelves, answering customers' questions, ringing up purchases, operating the cash register, and greeting customers. They may also be expected to take full charge of the managing of all financial transactions and balancing drawers.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
General sales associates and sales associate and customer services have different pay scales, as shown below.
| General Sales Associate | Sales Associate And Customer Service | |
| Average salary | $29,328 | $28,654 |
| Salary range | Between $21,000 And $39,000 | Between $21,000 And $38,000 |
| Highest paying City | Washington, DC | Bellevue, WA |
| Highest paying state | Hawaii | Connecticut |
| Best paying company | Kaufman Dolowich & Voluck | GEICO |
| Best paying industry | Automotive | Manufacturing |
There are a few differences between a general sales associate and a sales associate and customer service in terms of educational background:
| General Sales Associate | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 36% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between general sales associates' and sales associate and customer services' demographics:
| General Sales Associate | Sales Associate And Customer Service | |
| Average age | 41 | 40 |
| Gender ratio | Male, 60.2% Female, 39.8% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 9.6% Unknown, 5.6% Hispanic or Latino, 18.5% Asian, 7.2% White, 58.4% American Indian and Alaska Native, 0.7% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |