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The differences between information technology lead analysts and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an information technology lead analyst, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology lead analyst has an average salary of $112,001, which is higher than the $104,424 average annual salary of an information technology support manager.
The top three skills for an information technology lead analyst include project management, data analysis and java. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Information Technology Lead Analyst | Information Technology Support Manager | |
| Yearly salary | $112,001 | $104,424 |
| Hourly rate | $53.85 | $50.20 |
| Growth rate | 9% | 16% |
| Number of jobs | 169,865 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 61% |
| Average age | 43 | 47 |
| Years of experience | 6 | 8 |
An information technology lead analyst leads a team of information technology (IT) professionals, providing guidance and expertise in complex IT analysis and solutions. You will assist in developing strategic plans for software development and modification within your expertise. Other duties include analyzing and evaluating computer network design, overseeing the design, development, installation, and configuration of complex network infrastructure, and coordinating with network or systems administrators to implement software applications. You are also responsible for providing after-hours technology support when necessary.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Information technology lead analysts and information technology support managers have different pay scales, as shown below.
| Information Technology Lead Analyst | Information Technology Support Manager | |
| Average salary | $112,001 | $104,424 |
| Salary range | Between $87,000 And $142,000 | Between $76,000 And $142,000 |
| Highest paying City | Jersey City, NJ | Seattle, WA |
| Highest paying state | New Jersey | Washington |
| Best paying company | Mayo Clinic | Clinica Sierra Vista |
| Best paying industry | Finance | Finance |
There are a few differences between an information technology lead analyst and an information technology support manager in terms of educational background:
| Information Technology Lead Analyst | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 61% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between information technology lead analysts' and information technology support managers' demographics:
| Information Technology Lead Analyst | Information Technology Support Manager | |
| Average age | 43 | 47 |
| Gender ratio | Male, 67.4% Female, 32.6% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 11% |