Information Technology Specialist
Information technology specialist job in Troy, MI
About Us
E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next.
Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years.
E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally.
About the Role
The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems.
Key responsibilities include:
Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features.
Configure and support Slack, Zoom, HubSpot, and other SaaS applications.
Evaluate and implement new tools and features to improve productivity and collaboration.
Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi).
Manage VPN access and network configurations for secure remote connectivity.
Lead the development, implementation, and enforcement of cybersecurity policies.
Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents.
Conduct regular audits and ensure compliance with data protection regulations.
Develop and maintain user guides, knowledge base articles, and quick reference materials.
About You
Bachelor's degree in information technology, Computer Science, or a related field is preferred.
Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required.
Proven experience administering Microsoft 365 and other SaaS platforms.
Strong understanding of cybersecurity principles, tools, and best practices.
Prior experience managing small office networks and remote access infrastructure.
Experience supporting Windows/mac OS devices and common productivity tools.
Familiarity with ITIL or other IT service management frameworks is preferred.
Experience with automation and scripting for SaaS administration is preferred.
Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.
IT Field Technician
Information technology specialist job in Novi, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
Computer IT Support Technician (MSP Experience Preferred)
Information technology specialist job in Brighton, MI
Creative Programs & Systems (CPS)
Brighton, MI
(On-site)
Full-Time | Mid-Advanced Level
Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance.
Responsibilities:
Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments
Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services
Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration
Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs)
Deploy, monitor, and maintain backup and disaster recovery solutions
Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware)
Implement security best practices, including patching, MFA, endpoint protection, and password management
Monitor RMM tools for alerts, system performance, and automated maintenance tasks
Document procedures, client configurations, and issue resolutions accurately in ticketing systems
Provide occasional on-site support for client installations, upgrades, and troubleshooting
Requirements:
3+ years of IT support experience, preferably in an MSP environment
Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration
Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred
Ability to manage multiple client environments and prioritize support tickets efficiently
Excellent problem-solving and communication skills
Valid driver's license and reliable transportation for client visits
Preferred Certifications:
CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator or Azure Administrator
Any other relevant vendor certifications (Cisco, VMware, etc.)
Why Join CPS:
CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence.
To Apply:
Submit your resume and a brief cover letter detailing your IT support experience to **************.
Desktop Support Specialist
Information technology specialist job in Southfield, MI
Job Title: Desktop Support Specialist
Skills: Level 1.5, Pix boot, SCCM/ intune, Active Directory 360 issues, Bitlocker, MFA & Google DUO, autopilot,
Experience: 4-6 Years
Job Type: Fulltime
We at Coforge are hiring for Desktop Support Specialist with the following skills:
Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
Should have over 4 years of experience in Deskside support.
Imaging using Pix boot, SCCM/ intune.
Experience in resolving Active Directory 360 issues.
Experience with Bitlocker, MFA & Google DUO.
Experience with autopilot.
Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
Must have experience in supporting hybrid/Remote users in a large enterprise environment.
Graduation or equivalent degree is mandatory.
Help Desk Technician
Information technology specialist job in Flint, MI
Insight Global is looking for a Service Desk Analyst for a client that will sit out of Flint, MI. This individual will be responsible for technical assistance and support for computer systems, hardware, or software. They will also be responding to queries, run diagnostics programs, troubleshooting, and implementing solutions to resolve the issues. This will be a high call volume position and requires excellent customer service.
Required Skills & Experience
* 1+ years of experience with IT Support
* 1+ years of experience in Networking: troubleshooting, triage, redundancy mitigation
* 1+ years of experience with customer service working in a high call volume environment
* Associates Degree or relevant work experience
Compensation: $17/hr to 19/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages while on contract for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Help Desk Technician
Information technology specialist job in Bloomfield Hills, MI
Blue Chip Talent is an award-winning, woman-owned staffing company that works hard to “Advance Careers Daily”.
We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream Cruise event.
We also offer industry-leading benefit options:
Four (4) healthcare plans to choose from
PTO & Paid Holidays
Dental & Vision insurance
Company-paid life insurance
Long and short-term disability
401k with yearly arbitrary match
Pet insurance
You can count on Blue Chip Talent to be your reliable career coach and advocate. We look forward to connecting with you and guiding you on your career goals.
What you'll be doing:
Mobile device setup and support
Onboarding and offboarding
Asset management/inventory
Documentation
Help desk and desktop support
Resolving tickets
Need to have:
3+ years of IT experience
AD
Office 365
Ticketing system experience
Onboarding and offboarding experience
Asset management/inventory experience
Nice to have:
Degree
Certifications
*Blue Chip Talent will not be sponsoring visas or accepting C2C for this position at this time.
Blue Chip Talent is an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and personality/cultural fit with our employing partners.
Hardware Specialist
Information technology specialist job in Auburn Hills, MI
Hardware Architecture
Basic Qualifications
Master of Science in Electrical, Electronic, Compute, Aerospace Engineering, or equivalent program
· Minimum of 8 years of experience in an architectural hardware/system role
·Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, in-vehicle CPU/GPU/NPU computing platforms, image and audio signal processors, connectivity
· Advanced knowledge on ARM based architectures
· Knowledge of ADAS, Infotainment Systems and Zonal Architectures, Software defined vehicles
Preferred Qualifications
· Experienced in industrial or automotive (preferred) area (TIER1, TIER2…)
· Solid understanding with embedded electronics design constraints
· Familiar with system/component design, advanced EE architecture topologies and safety
· Knowledge of applicable safety standards including ISO 26262, and other regulations, industry benchmarks and customer requirements
Desktop Specialist
Information technology specialist job in Sterling Heights, MI
Job Description:-
Must possess a professional demeanor and strong customer service/consulting/training skills
Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
Basic understanding of networks, Intel servers and telecoms
Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Strong Microsoft operating system troubleshooting skills
Strong mac OS operating system (Big Sur & above) troubleshooting skills
Strong problem solving and critical thinking skills
Strong written and verbal communication skills
Must be self-motivated and the ability to work independently with minimal supervision
Must have excellent time management skills
Must be detail and process oriented
Ability to walk long distances across large facilities
Must be able to pass a background security check
Valid driver's license and reliable transportation
What will make a candidate stand out
Experience with ticketing systems (Service Now, Smart IT, IT connect etc.)
Experience working with executives
Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP
Experience performing remote control of PCs and video conferencing knowledge
SCCM experience
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
IT Compliance and Controls Specialist
Information technology specialist job in Auburn Hills, MI
OpTech is an award-winning talent management firm providing Information Technology, Engineering and Healthcare talent and services to Fortune 500 and Government clients. We offer our employees outstanding career opportunities supporting innovative companies with cutting-edge technology. OpTech's awards include the distinguished Elite Category Award for best Recruitment, Selection and Orientation practices, the prestigious National 101 Best and Brightest Companies to Work For and the coveted Crain's Cool Places to Work in Michigan. OpTech creatively combines training, mentoring, bonuses and rewards to motivate and retain the highest caliber talent. OpTech offers Opportunity...see how a fast-paced career with one of the leading technology firms can benefit you!
Job Description
Candidate will play a critical role in helping the organization identify emerging risks and navigate through a rapidly changing environment. Responsible for independently executing assigned audit and advisory activities, primarily providing coverage of Compliance. The role utilizes sound, seasoned analytical skills and technical expertise to provide consultation to management regarding emerging control practices associated with newly developed products, branding, and overall strategy. Responsibilities also includes assisting with development of audit strategy and refining internal processes for the sound application of risk based practices
Qualifications
Requirements:
• Strong IT controls background; experience with service delivery and execution of projects that adhere to COBIT's best practices
• 6+ years design and implementing controls and monitoring of those controls
• Hands-on experience collecting requirements, documenting processes and creating controls libraries
• Must be able to work independently with little direction, able to multi-task and operate quickly
• Knowledge of full SDLC process
• Experience creating Compliance Project scope and work streams to attain compliance goals.
• COBIT certified highly preferred (v5 preferred)
• Finance/Banking experience preferred
Additional Information
Experience Preferred:
• Experience creating Compliance Project scope and work streams to attain compliance goals.
• COBIT certified highly preferred (v5 preferred)
• Finance/Banking experience preferred
.
IT Specialist - Software Assets / Financial Analysis
Information technology specialist job in Farmington Hills, MI
We are seeking a highly organized and detail-oriented individual to join our IT team. The successful candidate will be responsible for managing the organization's software assets, ensuring compliance with licensing agreements, and optimizing software usage to reduce costs. This position will include financial analysis of the department's expenses to ensure proper recording. This role requires strong analytical skills, excellent communication abilities and desire to work in business administration closely aligned with IT and technical operations.
Responsibilities:
Assist in sourcing, ordering, inventorying and cataloging software assets across the Americas region maintaining accurate records and documentation
Collaborate with various teams to gather software usage data and analyze utilization patterns, assess software needs and provide software-related administrative support.
Assist in identifying opportunities for cost optimization and license optimization.
Participate in software license compliance audits and assist in remediation efforts as needed.
Assist in the communication of software asset management policies, procedures, and best practices to stakeholders.
Process software and software renewal requests, including cross-billing requests to related legal entities
Evaluate costs associated with IT projects, software, hardware, infrastructure and services.
Perform other duties and projects assigned by the Information Technology Administration Sub-Region Head
Qualifications:
Strong analytical skills with the ability to gather, interpret, and present data effectively.
Detail-oriented with excellent organizational and time management skills.
Proficiency in Microsoft Excel or similar spreadsheet software.
Familiarity with software licensing models and agreements is a plus.
Familiarity with Service Now Software Asset Management is a plus.
Experience in working with automotive manufacturing is highly desirable
Ability to work independently and collaboratively in a team environment.
Excellent communication and interpersonal skills.
Education: Bachelor's degree in Information Technology, Business Administration, or a related field
Experience: 3 - 5 years of experience in procurement, software purchasing or a similar role
Job level is determined by various factors such as organization size, responsibility, career stage, and capabilities.
Supervisory Responsibilities: Will not supervise associates.
Additional Notes:
Car needed.
U.S. Citizen or documentation of eligibility to work in the United States.
Location: Hybrid work model
Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.
Auto-ApplyIT Support Analyst
Information technology specialist job in Pontiac, MI
Piston Group is looking for an IT Support Analyst (Pontiac, MI) to be responsible for supporting, troubleshooting, and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. The candidate will also participate in projects pertaining to hardware / software implementation, security initiatives and the continuous improvement of processes and systems.
Piston Group wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.
Why Piston Group?
Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts
Responsibilities
Provide technical support to end users to maintain business operations and minimize downtime.
Execute and implement all personal computer software and hardware implementation plans.
Provide testing and implementation of all personal computer components.
Communicate / escalate issues and needs with the Senior IT Specialist in a timely manner.
Where personal computer software and hardware components are deficient, implement changes to bring personal computer components into conformance.
Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components.
Maintain personal computer hardware and software in area of responsibility. Keeps current on new technologies and staff productivity tools.
Responsible for maintaining incidents, change requests and CMDB CIs in ServiceNow.
Assist in the installation, configuration, and management of server infrastructure (VMWare, Rubrik, etc), all Local and Wide Area Network systems such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Bachelor Degree in Computer or Technology-related field is preferred.
A minimum of 4 years of related experience in the following areas is required:
Windows Client OS deployment and support
Device support (PC, mobile device, printer, desk phone, etc)
Office 365 (Entra AD, Outlook, Teams, OneDrive, Sharepoint, etc)
Active Directory (Users / Groups / Computers, DNS, DHCP, SCCM Remote Control, etc)
Server management (patching, maintenance, etc)
Equipment inventory, ordering and asset management
Experience in the following areas is not required but recommended:
MS Teams video conference / collaboration room systems
ServiceNow (Incident Management, Change Management, CMDB)
Cisco Call Manager / Unity Voicemail
Must be able to occasionally lift and/or move up to 20 pounds.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
EEO Statement:
Piston Group is proud to be an Equal Opportunity and Affirmative Action Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Auto-ApplyAny IT Roles
Information technology specialist job in Pontiac, MI
Job Description
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
Responsibilities
We will go over Career Opportunities.
Qualifications
Your Referral's Resume
This position requires on-site attendance.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology specialist job in Southfield, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Administrator
Information technology specialist job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support : Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-ApplyIT Administrator
Information technology specialist job in Homer, MI
Pro Mach is a leading provider of integrated packaging and processing products and solutions for food, beverage, consumer goods, pharmaceutical, and other diverse companies. Through our brands, Pro Mach provides product packaging and processing equipment, PMMI certified training, installation, parts, and service in Bottling & Capping, Primary Packaging, Flexible Packaging, Material Handling, Identification & Tracking, and End of Line Packaging.
Pro Mach has a diverse customer base, from Fortune 500 companies to smaller, privately-held businesses worldwide, which depend on reliable, flexible, technologically advanced equipment and integrated solution sets. Pro Mach is headquartered near Cincinnati, Ohio with manufacturing facilities and offices throughout the United States, Canada, and Europe.
For more information about ProMach, visit http://www.ProMachBuilt.com and for more information on ProMach Careers, visit http://www.ProMachCareers.com.
ProMach is searching for an IT Administrator who will deliver IT services for ProMach companies within the Systems & Process and Secondary Packaging Business Units. This role serves as a primary escalation point for IT support needs and works with division IT resources to ensure system hardware, software and related IT procedures adhere to corporate standards and policies. This hands-on role will actively participate in the delivery of IT End User Support and the provision, installation, operation and maintenance of IT hardware, software, data, security and related infrastructure.
This position reports to and takes operational direction from the Director of IT.
Job Responsibilities:
Documents and maintains division specific IT procedures and user facing content.
Actively collaborates with other IT resources in the ongoing maintenance and design of BU IT Architecture and Standards
Performs system monitoring to verify the integrity and availability of physical and virtual servers, applications and services, networks and key systems and scheduled processes
Performs Incident Management for all hardware and software technology failures and security incidents; coordinates with vendors and any related user communications at the division level.
Ensures all servers and data are backed up per corporate standards and monitors for completion.
Performs user account security administration and oversight to ensure appropriate access to datacenter, network, servers, and applications; for both local and remote users.
Ensures Antivirus and security patches are up to date on target systems and performs security monitoring to identify any possible intrusions.
Maintains confidentiality of sensitive data and works with HR to differentiate employees, contractors, and visitors.
Job Requirements:
Bachelor's Degree in Information Systems or similar area of technical study; or equivalent combination of education and experience
5+ years of experience in the Information Technology field.
Advanced proficiency with Microsoft operating systems, Active Directory Administration and Group Policy Management
Experience with Office 365 and Azure is desirable.
Experience with CAD solutions such as AutoDesk Inventor or SolidWorks is desirable
Availability to work evenings and weekends, sometimes with little notice.
Willingness to travel up to 10%.
Other Skills / Abilities:
Ability to communicate with associates at all levels throughout the organization
Strong written communications skills with experience writing technical documentation.
Motivated, committed and energetic self-starter dedicated to providing high quality and responsive IT service
BENEFITS:
Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits - you are eligible on your first day of employment.
Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.
Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.
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IT Network Administrator
Information technology specialist job in Wixom, MI
The IT Network Administrator is responsible for designing, implementing, and maintaining secure, scalable, and highly available network solutions within Microsoft Azure. This role ensures optimal performance, reliability, and compliance of cloud-based infrastructure while supporting business objectives and security standards.
Key Responsibilities:
On Prem and Cloud Network Design & Management Configure and manage Azure Virtual Networks (VNets), subnets, and network security groups.
Implement and maintain VPNs, ExpressRoute, and hybrid connectivity solutions.
Optimize network performance and troubleshoot connectivity issues.
Security & Compliance Apply Azure Firewall, DDoS protection, and network security best practices.
Ensure compliance with organizational and regulatory standards.
Monitor and respond to security alerts and vulnerabilities.
Monitoring & Optimization Utilize Azure Monitor, Network Watcher, and related tools for performance tracking.
Conduct capacity planning and cost optimization for network resources.
Collaboration & Support Work closely with cloud architects, system administrators, and security teams.
Provide Tier 3 support for network-related incidents and escalations.
Auto-ApplyInformation Technology (IT) Internship (Summer 2026)
Information technology specialist job in Sterling Heights, MI
MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success.
Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level)
Program Overview
Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain:
Hands-on experience in enterprise technology and digital solutions.
Mentorship and guidance from experienced industry leaders.
A professional network across functions and facilities.
Career-ready technical and professional skills.
When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered.
What You'll Do
As an Information Technology Intern, you will:
Assist with system administration, troubleshooting, and IT support.
Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems.
Participate in software/application testing and documentation.
Contribute to data management, reporting, and process automation initiatives.
Complete a capstone intern project and present results to leadership.
Qualifications
We're seeking motivated students who are ready to learn, grow, and contribute:
Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field.
Minimum 3.0 cumulative GPA (on a 4.0 scale).
Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred.
Strong analytical, problem-solving, and communication skills.
Collaborative mindset with a willingness to take initiative.
Ability to work on-site at one of our locations for the duration of the program.
Compensation & Benefits
Competitive hourly pay.
Skill development through hands-on learning.
Structured mentorship and feedback.
Networking opportunities with peers and professionals.
Experience presenting to leadership at program completion.
IT Field Technician
Information technology specialist job in Rochester, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Rochester, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
Help Desk Analyst
Information technology specialist job in Auburn Hills, MI
We're looking for a Service Desk Analyst to support our user community by documenting, triaging, and resolving IT service requests that come in through phone, email, and online channels. In this role, you'll be a key point of contact for end users and will coordinate assignment and follow-through with appropriate IT teams to ensure timely, effective resolution and a great customer experience.
What you'll do
Serve as the first point of contact for IT support requests received via phone, email, and online ticketing
Document incidents and service requests clearly and completely in the ticketing system
Troubleshoot and resolve common issues; escalate appropriately when needed
Coordinate assignment of requests to the correct IT staff or resolver groups
Track ticket progress and ensure timely updates, communication, and closure
Follow defined IT Service Management (ITSM)/ITIL processes for incident, request, and escalation handling
Contribute to improved support by identifying patterns, recommending solutions, and supporting knowledge documentation
What we're looking for
Experience in a Service Desk, Help Desk, or IT Support environment with 4 years of experience
Experience using ServiceNow
Strong customer service mindset with excellent written and verbal communication
Ability to prioritize, manage multiple tickets, and work effectively under deadlines
Comfort working with ticketing workflows and documenting steps/results
Strong troubleshooting skills and ability to partner across IT teams
UWM - It's Giving Opportunity
Information technology specialist job in Pontiac, MI
UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI
* No mortgage experience necessary
* Paid training and professional development
* Flexible start times
* Medical, dental, vision and life insurance
* On-site restaurants like Dunkin' and Starbucks
* State-of-the-art gym membership available 24/7 to all team members
* Eligible for free sports and concert tickets
WHAT YOU WILL BE DOING
Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far.
WHAT WE NEED FROM YOU
* High school diploma or equivalent
* How to use office tools like Microsoft Office, Excel and/or Google Docs
* Great attention to detail
* Exceptional communication and customer service skills
THE PLACE & THE PERKS
A Campus Like No Other! Check it Out!
United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341
★★★★☆ · Mortgage lender
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
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