Information technology specialist jobs in Commack, NY - 616 jobs
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Swimwear Anywhere Inc. 4.2
Information technology specialist job in Farmingdale, NY
The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs).
Position Responsibilities and Accountabilities
Technical Support and Issue Resolution
Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email.
Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions.
Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations.
Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs).
Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
User Management, and Asset Oversight
Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality.
Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities.
Qualifications and Competencies
Strong troubleshooting, analytical, and diagnostic abilities
Excellent interpersonal and teamwork skills
Proven problem-solving, communication, and organizational skills
Ability to stay organized and create clear, thorough documentation for processes and procedures
Working knowledge of network devices, including switches, access points, and firewalls
Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals
Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus
Ability to perform heavy lifting (50+ pounds)
Ability to travel as needed
Education and Experience
Bachelor's Degree in Computer Science or Information Systems a plus
Minimum 3-5 years of IT experience required
Windows and MAC support required
Must be well-versed in network configuration and troubleshooting
Must be able to support Windows Server 2012 and up
Active Directory, GPO, DNS, and DHCP experience
Avaya IP Office experience is a plus
$72k-112k yearly est. 5d ago
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Support Associate - Westport
Theory 4.4
Information technology specialist job in Westport, CT
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
We look forward to receiving your resume.
The Responsibilities
A Support Associate works within the store team to help achieve store sales and inventory goals. The Support Associate partners with the management and sales team to ensure a seamless flow between front and back of house. This role should be well versed in standard operating procedures and provide customers with utmost customer service.
Business Leader
Demonstrate excellent knowledge of the product to support the brand goals
Understand company tools, incentives & strategies to support meeting store sales goals
Maintain all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure.
Efficiently execute register functions and inventory transactions.
People Leader
Ensure effective communication between all team members
Supports ways to keep the team motivated and engaged
Contribute new & innovative ideas to support meeting business goals
Participate in all training and development meetings.
Operations Leader:
Ensure all functions of the store are maintained to support a superior shopping-experiences
Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
Support in areas of risk management, physical security, store cash control and inventory control.
Participate in physical store inventories.
Identify product concerns and communicate inventory needs to support the business goals
Comply with all point of sale register policy and procedures
Customer Focus:
Support building meaningful relationships with clients through strong-interpersonal skills both in store and over the phone.
Collaborate with all team members to support a superior shopping experience
Ensure client needs are quickly and effectively met for overall customer satisfaction
Uphold merchandise standards and maintain visual directive.
Be present on and off the floor as a Theory Brand Ambassador
The Essentials
1+ years' prior work experience in a client-centric, sales, support, or back of house environment.
Dynamic interpersonal and communication skills, both verbal and written
Independent work ethic, time management skills
Computer skills to operate point of sale system, experiences with teamwork is a plus
As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
$26k-44k yearly est. 2d ago
IT Support Specialist
Heatherwood
Information technology specialist job in Commack, NY
Job DescriptionDescription:
For over 75 years, Heatherwood has been dedicated to developing upscale residential rental communities, commercial properties, and luxury urban spaces. Our reputation for quality construction, innovative design, and exceptional service has made us a recognized leader in the industry. At Heatherwood, we believe our employees are our greatest asset, which is why we prioritize professional development and promote from within.
Heatherwood is seeking an IT Support Specialist to join our collaborative and service-focused IT team. This role provides technical support and IT solutions to internal users across multiple departments, helping ensure smooth day-to-day operations. We are committed to fostering work-life balance and providing opportunities for professional growth.
Requirements:
The IT Support Specialist will play a critical role in providing technical assistance, troubleshooting, and hands-on support to ensure smooth daily operations across Heatherwood's offices and properties. We're seeking someone who is reliable, proactive, and takes pride in a job well done.
Your responsibilities will include:
Provide front-line IT support via helpdesk tickets, phone, email, and in-person interactions.
Troubleshoot and resolve hardware, software, and network issues.
Manage user accounts, permissions, and access across systems.
Install, configure, and deploy desktops, laptops, mobile devices, and peripherals.
Assist with onboarding and offboarding of employees, including hardware setup and account provisioning.
Coordinate with vendors and service providers to address technical needs at company properties.
Provide occasional on-site support at Heatherwood properties (local travel 20%).
Support IT team projects, including new system rollouts and technology improvements.
Skills and Qualifications
High school diploma or equivalent.
Valid driver's license.
Minimum 3 years of IT support or helpdesk experience.
Strong customer service mindset with excellent communication skills.
Ability to prioritize and manage multiple support requests efficiently.
Comfortable learning new technologies.
Reliable transportation for occasional travel to company properties
Bonus if you have:
Experience supporting IT infrastructure in a property management or construction environment.
Familiarity with Microsoft Windows, Office 365 administration, and basic networking concepts.
Exposure to tools such as Yardi or similar.
Printer setup and configuration.
Knowledge of VOIP systems and wireless network troubleshooting.
Why Work With Heatherwood?
We don't just hire employees-we invest in them. At Heatherwood, you'll get:
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Ongoing training and internal growth opportunities
$48k-84k yearly est. 7d ago
Computer Field Tech Position-Elmsford NY
BC Tech Pro 4.2
Information technology specialist job in Elmsford, NY
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology specialist job in Ronkonkoma, NY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$52k-74k yearly est. 60d+ ago
IT Specialist
Joely
Information technology specialist job in Melville, NY
IT Specialist is an administrator that maintains, upgrades and manages customer software, hardware and networks. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of users. You must have knowledge of Meraki and Cisco routers and switches, Microsoft 365 in all aspects, VM Ware, Tenant migration, managing firewalls, creating and managing active directories. Also, management experience is preferred.
Your goal will be to ensure that the customer technology infrastructure runs smoothly and efficiently.
Responsibilities:
Actively review real-time monitoring alerts and provide proactive support
Install and configure software, hardware and cloud infrastructure resources
Manage servers and IT management tools
Assist in developing and maintaining customer networks
Monitor performance and help maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Consult with customers to discover and recommend technology
Develop expertise to train staff on new technologies
Build customer documentation and IT policies
Other Responsibilities:
A part of the helpdesk team
Assists with office management
Recommended Experience: 4+ years in IT or related field
Requirements / Education:
Proven experience as an IT Administrator or similar role
Experience with servers, networks and patch management
Knowledge of system security and data backup/recovery
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Excellent communication skills
AS or BS in Computer Science, InformationTechnology or relevant experience
Professional certification is a plus (e.g. Microsoft Certification, Cisco Certification, etc.) Responsibilities:
- Perform precision measurements using various measuring instruments
- Conduct industrial maintenance tasks to ensure optimal equipment performance
- Fabricate and assemble components according to specifications
- Calibrate and adjust machinery to meet quality standards
- Maintain accurate records of maintenance activities and repairs
- Troubleshoot and diagnose issues with electrical and instrumentation (E&I) systems
- Install, repair, and maintain low voltage electrical systems
- Work with distributed control systems (DCS) to monitor and control industrial processes
- Apply mechanical knowledge to troubleshoot and repair equipment
Job Type: Full-time
Pay: $75,000 - $110,000 per year
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Supplemental pay types:
Bonus opportunities
Work Location: In person Compensation: $75,000.00 - $110,000.00 per year
About Us Our mission is to place skilled candidates in a well-matched position that is beneficial to both candidate and employer. We value our privileged partnership in your career pursuits and want to help propel you toward the next level of your professional development. That is why we focus on placing you in a position that will challenge your skills, achieve your goals, and provide the greatest potential for career satisfaction
$75k-110k yearly Auto-Apply 60d+ ago
IT Specialist - Tech Ops
Evolution Gaming
Information technology specialist job in Fairfield, CT
Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.
Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada.
Job Description
The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment.
Responsibilities
* Identifies and delivers required hardware and software service levels according to company policies.
* Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations.
* Provides training to the Technical Operations Team and other relevant personnel as determined by Management.
* Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments.
* Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products.
* Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices.
* Assist in the adaptation and incorporation of A/V hardware into studio environments
* Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems.
* Documents instances of hardware failure, repair, installation, and removal via ticketing system.
* Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work.
* Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.).
* Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position
Qualifications
* 1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience).
* 6 months experience with POE devices, such as CCTV cameras (desired).
* 6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired).
* 6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination).
* Effectively communicate in English, both written and oral forms.
* Previous experience working in a similar setting preferred.
* Must be able to obtain a gaming license.
* Willingness and ability to occasionally travel (within North America and abroad).
* Ability to work in a deadline-based environment.
* Ability to use common hand and power tools.
* Ability to lift up to 50lbs.
Additional Information
Benefits:
* Competitive Salary
* Paid Time Off
* Paid Holidays
* Medical, Dental & Vision Insurance Plans
* Company Paid Life and AD&D Insurance
* Commuter Flexible Spending Account (FSA)
* Nationwide Employee Discount Program
* Full Training & Growth Opportunities
* Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution USA was established in 2018. More information on Evolution.com.
For more information visit *****************
All your information will be kept confidential according to EEO guidelines.
#EVOCTL
$70k-102k yearly est. 5d ago
IT Specialist - DPI
Cipla Ltd.
Information technology specialist job in Hauppauge, NY
NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: IT Specialist - Asst. Manager Reports to: Lead IT
Pay Range: $78,000-$101,000
Employment Type: Full Time - Salaried/Exempt
Work Hours/Shift: 8:30AM - 5:00PM
Job Purpose
This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc.
Organizational Chart
Key Accountabilities
Application Management
* Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements.
* SAP Support for Production, Warehouse and Quality Modules
* Handling Audit Trails, CSV activities
* Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles
* Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc.
* Evaluate new technologies, develop innovative solutions to deliver business objectives.
Engage with stakeholders
* Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals.
Strategy & Planning
* Determine opportunities to implement / scale applications across regions where there are similar business processes.
* Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap.
Project Management & Service Delivery
* Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
* Ensure that key performance indicators, success criteria are aligned with the desired outcomes.
* Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners.
Major Challenges
Driving Data standards and implementing IT Infra and security solutions as per business need
Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules.
Key Interactions
Internal
External
* Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc.,
* IT business partners
* Corporate IT Infrastructure and security team
* Master Control - MES partner
* Kevin - SCADA implementation partner
* PLC Vendors for validation activities
* Manufacturing and Packaging Machine Vendors
* QC Instruments vendor- Labware, Empower etc
* QA, R&D and RA Application Vendors
* QC Vendors for Implementation, Upgradation, Validation and Qualification Activities
* LIMS/ELN Vendor (Labware)
Dimensions
IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc.,
IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc.,
IT Solutioning and Projects execution and coordination
IT Infrastructure and Networking, Cyber Security, AI automation
Partnering with internal and external teams
Partnering with business functional leads
Key Decisions:
Decisions
Recommendations
Customizing solution (if so to what extent) vs Standardizing/Transforming business process
Follow best practices
Scaling Global solution to other regions vs implementing a Local solution
Understand the business need and applicability
SLAs, Commercial negotiations with partners
Adhere to the agreed timelines with business functions
Skills & Knowledge
Educational qualifications:
A minimum of a bachelor's degree in engineering, InformationTechnology or a related field.
Relevant experience:
4-6 years of work experience across various technology platforms.
Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines
Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications
Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
IT Infrastructure and Networking skills, Experience in Cyber Security and AI automation.
Skills
* Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification
* Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification
* SAP Skills in Production, WH, Packaging and Quality modules
* Demonstrated analytical skills
* Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios.
* Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios.
* Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros
* Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc.,
* Experience supporting Quality - QC/QA, R&D and RA software solutions, IT infrastructure solutions, Cyber Security, AI automation etc.
About Cipla
Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose 'Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division.
InvaGen Pharmaceuticals, Inc.
InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States
Equal Opportunity Employer
Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter.
Disclaimer on Pay Ranges
About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.
$78k-101k yearly 8d ago
IT Specialist - DPI
Cipla
Information technology specialist job in Hauppauge, NY
NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates.
Job Title: IT Specialist - Asst. Manager
Reports to: Lead IT
Location: Hauppauge, Long Island
Pay Range: $78,000-$101,000
Employment Type: Full Time - Salaried/Exempt
Work Hours/Shift: 8:30AM - 5:00PM
Job Purpose
This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc.
Organizational Chart
Key Accountabilities
Application Management
Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements.
SAP Support for Production, Warehouse and Quality Modules
Handling Audit Trails, CSV activities
Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles
Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc.
Evaluate new technologies, develop innovative solutions to deliver business objectives.
Engage with stakeholders
Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals.
Strategy & Planning
Determine opportunities to implement / scale applications across regions where there are similar business processes.
Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap.
Project Management & Service Delivery
Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
Ensure that key performance indicators, success criteria are aligned with the desired outcomes.
Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners.
Major Challenges
Driving Data standards and implementing IT Infra and security solutions as per business need
Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules.
Key Interactions
Internal
External
Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc.,
IT business partners
Corporate IT Infrastructure and security team
Master Control - MES partner
Kevin - SCADA implementation partner
PLC Vendors for validation activities
Manufacturing and Packaging Machine Vendors
QC Instruments vendor- Labware, Empower etc
QA, R&D and RA Application Vendors
QC Vendors for Implementation, Upgradation, Validation and Qualification Activities
LIMS/ELN Vendor (Labware)
Dimensions
IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc.,
IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc.,
IT Solutioning and Projects execution and coordination
IT Infrastructure and Networking, Cyber Security, AI automation
Partnering with internal and external teams
Partnering with business functional leads
Key Decisions:
Decisions
Recommendations
Customizing solution (if so to what extent) vs Standardizing/Transforming business process
Follow best practices
Scaling Global solution to other regions vs implementing a Local solution
Understand the business need and applicability
SLAs, Commercial negotiations with partners
Adhere to the agreed timelines with business functions
Skills & Knowledge
Educational qualifications:
A minimum of a bachelor's degree in engineering, InformationTechnology or a related field.
Relevant experience:
4-6 years of work experience across various technology platforms.
Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines
Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications
Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
IT Infrastructure and Networking skills, Experience in Cyber Security and AI automation.
Skills
Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification
Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification
SAP Skills in Production, WH, Packaging and Quality modules
Demonstrated analytical skills
Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios.
Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios.
Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros
Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc.,
Experience supporting Quality - QC/QA, R&D and RA software solutions, IT infrastructure solutions, Cyber Security, AI automation etc.
About Cipla
Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose ‘Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division.
InvaGen Pharmaceuticals, Inc.
InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States
Equal Opportunity Employer
Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter.
Disclaimer on Pay Ranges
About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.
$78k-101k yearly 6d ago
IT Specialist/Systems Administrator
Innovative Rocket Technologies Inc. 4.3
Information technology specialist job in Hauppauge, NY
Job Description
iRocket is engineering fully reusable, fully autonomous small launch vehicles to enable responsive, cost-effective, and sustainable access to space. Our team is building both the space hardware and the ground / facility infrastructure needed to support frequent launches and mission operations.
We are seeking an IT Specialist/Systems Administrator to support and grow our internal systems, networks, and infrastructure. This role will be key in ensuring reliable, secure, and scalable IT operations across the company.
The Role
* Maintain, support, and monitor internal IT systems (servers, workstations, network, cloud services, backups)
* Plan and implement infrastructure upgrades, patches, and system improvements
* Administer identity and access management, permissions, and directory services
* Troubleshoot hardware, software, and network issues; provide helpdesk support
* Ensure cybersecurity best practices, security monitoring, and incident response
* Document IT architecture, policies, procedures, and system configurations
* Coordinate with external vendors, service providers, and contractors
* Support onboarding/offboarding of employees with IT provisioning
Requirements
* Bachelor's degree in InformationTechnology, Computer Science or related field (or equivalent experience)
* 3+ years of experience as a systems administrator, IT engineer, or similar role
* Experience managing Windows, mac OS, and Linux environments
* Hands-on experience with networking (firewalls, VPN, switches, routing)
* Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure
* Strong security mindset: experience with endpoint security, access controls, monitoring tools
* Ability to document, communicate, and collaborate with technical and non-technical stakeholders
* Proven ability to multitask, respond to urgent issues, and work in a fast-paced environment
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Wellness Resources
$67k-97k yearly est. 29d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology specialist job in Old Bethpage, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$63k-89k yearly est. 6d ago
Help Desk Technician
Avitar Solutions Inc. 3.6
Information technology specialist job in Syosset, NY
Job Description We are a dynamic Managed Service Provider (MSP) based in the NY area, seeking a motivated and talented Level 1 Support Technician to join our team. If you possess strong vocal and written communication skills, a passion for excellence, and a drive for growth, we want to hear from you.
Responsibilities
Provide first-level technical support to clients primarily from our central office in Syosset, NY.
Assist clients with troubleshooting and resolving hardware, software, and network issues via phone, email, and remote support tools.
Occasionally visit client sites to provide on-site support as needed.
Document and track all support requests, resolutions, and follow-up activities in our ticketing system.
Collaborate with other team members to escalate and resolve complex issues.
Participate in ongoing training and development to stay current with emerging technologies and best practices.
Potential involvement in various projects, providing exposure to different technologies and disciplines within the IT field.
Qualifications
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Basic knowledge of computer hardware, software, and networking fundamentals.
Ability to work independently and as part of a team.
Customer-focused attitude with a desire to provide exceptional service.
Willingness to learn and adapt to new technologies and environments.
Availability to occasionally travel to client sites as required.
Preferred Skills
Previous experience in a helpdesk or technical support role.
Familiarity with MSP environments and ticketing systems.
Certifications such as CompTIA A+, Network+, or similar are a plus.
Benefits
Competitive salary and benefits package.
Opportunities for professional growth and advancement.
Supportive and collaborative work environment.
If you are looking to join a growing company with a commitment to excellence and innovation, apply today to become a part of our team!
$58k-100k yearly est. 8d ago
Technical Support Specialist
4Ds Corp
Information technology specialist job in Hicksville, NY
Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more.
Job Description
Responsibilities for Technical Support Specialist
Install and configure computer systems and applications within the company
Respond to customer inquiries and assist in troubleshooting and resolving challenges
Actively update, maintain and monitor all aspects of computer networks
Resolve technical issues related to network interruptions
Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
Maintain a working log detailed all required system updates, as well as the date of completion
Organize and file documentation pertaining to warranties and instructional guides for computer hardware
Assist management in creating training materials pertaining to computer troubleshooting and usage
Qualifications
Qualifications for Technical Support Specialist
A bachelor's degree in computer science or related technology field is preferred
Industry-specific certification in relevant computer languages or software may be required
1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs
Accept constructive criticism and customer feedback regarding their experience with software or IT services
Extensive experience working with different operating systems including Windows and Mac OS
Professional written and interpersonal skills are essential when communicating with customers and clients
Ability to prioritize and manage several milestones and projects efficiently
Additional Information
Additional Information
Job Type: Full-Time
Work Location: Hicksville, NY
**We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only)
All your information will be kept confidential according to EEO guidelines.
$48k-84k yearly est. 1d ago
IT Technician
Long Island Vitreo Retinal Consultants P.C
Information technology specialist job in Great Neck, NY
Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. **********************
This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers.
Skills required:
Strong computer server maintenance experience
The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification.
Expert knowledge of IT best practices, policies, and regulations
Willing to train staff
In-depth understanding of programming, computer science and digital security
A clear understanding of client/server technology and network architecture
Good communication, including writing, speaking and active listening
Strong problem-solving, critical thinking and decision-making skills
Customer service and interpersonal skills
Excellent attention to detail
Great project management skills, including organization, planning, time management and prioritization.
Basic handyman skills
IT Technician duties and responsibilities:
The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include:
Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.
Creating rational strategies for upgrading the company's network software whenever a new update is available
Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem
Staying up to date with new network technology and reporting this information to the executive team each quarter
Working closely with other department Managers to assess the growth needs and maintenance of the company's network
Run cables as needed
Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages
Create all employee network log ins and door access
Monitor employee internet usage
Assist the compliance officer to ensure SRA are performed yearly
In charge of purchasing and installing all equipment and computer set-ups for employees and physicians
Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment
Facilities Assistance Responsibilities
Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts
Equipment inventory management
Assist in Price shopping for new equipment
Equipment problem trouble shooting
Equipment installation
Phone and Printer systems management
Job Type: Full-time
Pay: $110,000.00 - $120,000.00 per year
Benefits:
401(k)
Health insurance
Dental insurance
Vision coverage
PTO
Experience level:
2 years
Schedule:
8 hour shift
Education:
Bachelor's (Preferred)
Experience:
Maintenance: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Reliable car (Required)
Ability to Relocate:
Must be willing to work out of our Westbury office and travel to our other NY offices as needed.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education:
Bachelor's
License/Certification:
Driver's License (Required)
VMware Certification (Required)
Microsoft Certified: Azure Data Engineer Associate (Required)
Microsoft Office Specialist (Required)
Ability to Relocate:
Westbury, NY: Relocate before starting work (Required)
Work Location: In person
$110k-120k yearly 2d ago
IT Help Desk Support
Kissusa
Information technology specialist job in Port Washington, NY
Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description:
Responsibilities:
· Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system
· Perform remote troubleshooting through diagnostic techniques and pertinent questions
· Determine the best solution based on the issue and details provided by customers
· Walk the customer through the problem-solving process
· Direct unresolved issues to the next level of support personnel
· Provide accurate information on IT products or services
· Record events and problems and their resolution in logs
· Follow-up and update customer status and information
· Pass on any feedback or suggestions by customers to IT team
· Identify and suggest possible improvements on procedures
· Install MS office s/w products and manage accounts
· Manage company phone system
· Install Windows 7 & 10 and manage accounts
· Support Sales Apps on PC, MAC, and Mobile devices
· Manage IT assets thru IT Management Systems
· Other IT related tasks given by managers
Qualifications:
· BS/BA in IT, Computer Science, or relevant field
· Proven experience as a help desk technician or other customer support role
· Tech savvy with working knowledge of office automation products, databases and remote control
· Good understanding of computer systems, mobile devices and other tech products
· Ability to diagnose and resolve basic technical issues
· Excellent communication skills
· Customer-oriented and cool-tempered
· MS office (Word, Excel, PowerPoint, Access) skills
· Proficiency in English and Korean
Benefits
Premium Medical Insurance Coverage
401(k) Savings Plan
Paid Time Off (PTO) based on seniority
Paid Holidays
Additional Workplace Offerings (subject to change or eligibility.)
Annual Bonus Plan
Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
Summer Fridays
Complimentary Gourmet Breakfast, Lunch, and Dinner
Relocation Support for New Hires
Work Anniversary Recognitions
Congratulatory & Condolence Gifts
Employee Referral Bonus Program
License/Certification Reimbursements
Corporate Employee Discounts
Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
Commuter Support (Shuttle Bus Program and EZPass Support)
Vehicle Perks
Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable
The anticipated compensation range is
19.25 - 36.55 USD Hourly
Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.
Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
$48k-84k yearly est. Auto-Apply 29d ago
Technical Support Analyst
Primerx
Information technology specialist job in Uniondale, NY
PrimeRx, the go-to pharmacy management software, is seeking a Pharmacy Application Tech Support L1 and L2, to provide technical support to our growing customer base of Independent, Long Term Care, Specialty, Mail Order, Regional & National Chain, Hospital & Health System pharmacy customers throughout the U.S. and beyond. In this role, you will provide technical support for our line of pharmacy management software, services, APP, API Interface offerings, and hardware and network support needs for our PrimeRxTM Pharmacy Management System customers through engagement via phone, email, chat, web meeting, and other customer communication mechanisms. PrimeRx™ is the engine that powers thousands of pharmacy operations. We seek talented people to join our Support Service Team to deliver best-in-class customer service and technical support for our customers and their patients.
This position is open to candidates located in New York only.
JOB RESPONSIBILITIES:
Handle qualitative 20+ calls per day in a fast-paced environment with a presentable tone and delivery techniques in support of our pharmacy customers.
Demonstrate strong communication skills (written and verbal) thru the delivery of internal and external email, chat, web meeting, and verbal interactions with clients, colleagues, and vendors for effective ticket documentation and timely resolution of customer inquiries.
Proactively engage clients to address customer inquiries with timely and effective solutions and exceptional customer satisfaction while maintaining effective KPIs (95% First-Call Resolution) and SLAs (90% of all calls answered/responded to within 60 seconds).
Become proficient in resolving routine pharmacy customer inquiries such as insurance rejections, software/hardware/network settings, and functionality questions on our line or Prime branded pharmacy management products, services, APPs, and Interfaces.
Execute effective Root Cause Analysis escalations in collaboration with Support Service Manager and Subject Matter Experts as required to ensure effective ticket resolution and customer satisfaction
BENEFITS:
Refreshments & Dining- HQ
Medical Insurance
Dental Insurance
Vision Insurance
401k safe harbor plan, match up to 4%
HSA/FSA/Commuter
Paid STD/Life
Employee discount program
Employee assistance program
Spring Health - mental well-being program
Paid Prenatal Leave
This position is open to candidates located in New York only.
Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification.
We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer.
We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
$48k-84k yearly est. 60d+ ago
IT Support Technician - RMS Commercial
Corebts
Information technology specialist job in Garden City, NY
NRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. We have opportunities available in NYC. We are seeking a full-time (5-days per week) resource capable of performing IT support activities.
Responsibilities
* Job responsibilities may vary based on client needs.
* Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.
* Diagnose and resolve technical problems related to computers, printers, network connectivity, and other IT equipment.
* Set up and configure computers, peripherals, and software applications for new and existing users.
* Perform regular maintenance and updates on systems and software, ensuring optimal performance and security.
* Maintain accurate records of support requests, resolutions, and inventory of IT assets. Update knowledge base articles for common issues.
* Assist in monitoring and maintaining network infrastructure, including routers, switches, and access points.
* Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency.
* Work closely with other IT team members on projects, upgrades, and system improvements.
Knowledge, Skills, and Abilities
Required
* Associate's degree in informationtechnology, Computer Science, or a related field.
* 1-3 years of experience in IT support or a related role.
* Strong understanding of computer systems, mobile devices, and other technology products.
* Proficiency in troubleshooting hardware and software issues in Windows and mac OS environments.
* Knowledge of networking concepts (TCP/IP, DHCP, DNS) is preferred.
* Excellent communication and customer service skills.
* Strong problem-solving abilities and attention to detail.
* Ability to work both independently and collaboratively in a team environment.
Preferred
* Relevant certifications (e.g., CompTIA A+, ITIL)
Competency Requirements
* Builds strong client relationships and delivery client centric solutions.
* Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
* Holds self and others accountable to meet commitments.
* Builds partnerships and works collaboratively with others to meet shared objectives.
* Gains the confidence and trust of others through honesty, integrity, and authenticity.
* Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Work Environment
The position will be responsible for working directly on site with our clients including customers, client staff, Managers and C-Suite Executives.
$28 - $35 biweekly
Benefits
You'll love working at NRI not just for the usual benefits, but for our environment and culture!
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You'll work with large, sophisticated, and progressive clients throughout North America.
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.
Notices
The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.
NRI North America will accept applications on an ongoing basis.
NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to [email protected].
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$41k-71k yearly est. 6d ago
IT Support Technician - RMS Commercial
Core Bts
Information technology specialist job in Garden City, NY
NRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. We have opportunities available in NYC. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. Responsibilities· Job responsibilities may vary based on client needs.· Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.· Diagnose and resolve technical problems related to computers, printers, network connectivity, and other IT equipment.· Set up and configure computers, peripherals, and software applications for new and existing users.· Perform regular maintenance and updates on systems and software, ensuring optimal performance and security.· Maintain accurate records of support requests, resolutions, and inventory of IT assets. Update knowledge base articles for common issues.· Assist in monitoring and maintaining network infrastructure, including routers, switches, and access points.· Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency.· Work closely with other IT team members on projects, upgrades, and system improvements. Knowledge, Skills, and AbilitiesRequired· Associate's degree in informationtechnology, Computer Science, or a related field.· 1-3 years of experience in IT support or a related role.· Strong understanding of computer systems, mobile devices, and other technology products.· Proficiency in troubleshooting hardware and software issues in Windows and mac OS environments.· Knowledge of networking concepts (TCP/IP, DHCP, DNS) is preferred.· Excellent communication and customer service skills.· Strong problem-solving abilities and attention to detail.· Ability to work both independently and collaboratively in a team environment. Preferred· Relevant certifications (e.g., CompTIA A+, ITIL) Competency Requirements · Builds strong client relationships and delivery client centric solutions.· Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.· Holds self and others accountable to meet commitments.· Builds partnerships and works collaboratively with others to meet shared objectives.· Gains the confidence and trust of others through honesty, integrity, and authenticity.· Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Work EnvironmentThe position will be responsible for working directly on site with our clients including customers, client staff, Managers and C-Suite Executives.Benefits
You'll love working at NRI not just for the usual benefits, but for our environment and culture!
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You'll work with large, sophisticated, and progressive clients throughout North America.
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.
Notices
The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.
NRI North America will accept applications on an ongoing basis. NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to ***********************.
$41k-71k yearly est. Auto-Apply 6d ago
Jr. Systems Administrator
Sbhu
Information technology specialist job in Stony Brook, NY
Jr. At Stony Brook Medicine, a Jr. Systems Administrator is a valuable member of our team, who will provide support for the management of our Identity and Access Management solutions. The Jr. Systems Administrator will assist in the provisioning of user accounts, terminations and changes.
The qualified candidates will possess outstanding communication skills while adhering to our high standard of excellence.
They will be a team player with the ability to work independently.
Multitasking skills are a must, the candidate much possess strong analytical skills as well.
Duties of a Jr.
Systems Administrator may include the following but are not limited to: Creation and management of user accounts, home folders and network shares.
Provide timely response and follow-up for day-to-day Help Desk tickets and support issues.
Active Directory account, group and OU maintenance.
Maintain existing scripts and automated jobs.
Provide support for account and access related issues.
Provide support for remote access solutions.
Maintain documentation and runbooks for the Identity Management department.
License management and assignment for Office 365.
Maintain Group Policies.
Provision clinical application access.
Qualifications Required: Associates degree or 2 + years' experience in InformationTechnology.
Excellent customer service skills.
Excellent analytical skills are essential for this job.
The candidate must be able to troubleshoot identity and access issues quickly by identifying sources of problems.
The candidate must be detail oriented and have strong organizational skills.
Excellent oral and written communication skills and the ability to work well in a team environment are essential.
Preferred:2 or more years' experience in Active Directory Management.
2 or more years' experience in user account administration.
Ability to write and/or edit scripts.
Experience with Clinical User Access with but not limited to Cerner, Eclipsys and PACS.
Experience with Vendor remote access software.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date.
Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment.
Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.
” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
The salary range (or hiring range) for this position is $56838 - $69286/ year.
The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.
The specific salary offer will be based on the candidate's validated years of comparable experience.
Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:Location pay for UUP full-time positions ($4000) Your total compensation goes beyond the number in your paycheck.
SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
Job Number: 2504383Official Job Title: Programmer/Analyst IIJob Field: InformationTechnologyPrimary Location: US-NY-Stony BrookDepartment/Hiring Area: Networking ServicesSchedule: Full-time Shift :Day Shift Shift Hours: 8:30-17:00 Pass Days: Sat, SunPosting Start Date: Nov 21, 2025Posting End Date: Feb 20, 2026, 4:59:00 AMSalary:56838 - 69286Salary Grade:SL2SBU Area:Stony Brook University Hospital
$56.8k-69.3k yearly Auto-Apply 2d ago
Jr. Systems Administrator
Stonybrooku
Information technology specialist job in Stony Brook, NY
Jr. At Stony Brook Medicine, a Jr. Systems Administrator is a valuable member of our team, who will provide support for the management of our Identity and Access Management solutions. The Jr. Systems Administrator will assist in the provisioning of user accounts, terminations and changes.
The qualified candidates will possess outstanding communication skills while adhering to our high standard of excellence.
They will be a team player with the ability to work independently.
Multitasking skills are a must, the candidate much possess strong analytical skills as well.
Duties of a Jr.
Systems Administrator may include the following but are not limited to: Creation and management of user accounts, home folders and network shares.
Provide timely response and follow-up for day-to-day Help Desk tickets and support issues.
Active Directory account, group and OU maintenance.
Maintain existing scripts and automated jobs.
Provide support for account and access related issues.
Provide support for remote access solutions.
Maintain documentation and runbooks for the Identity Management department.
License management and assignment for Office 365.
Maintain Group Policies.
Provision clinical application access.
Qualifications Required: Associates degree or 2 + years' experience in InformationTechnology.
Excellent customer service skills.
Excellent analytical skills are essential for this job.
The candidate must be able to troubleshoot identity and access issues quickly by identifying sources of problems.
The candidate must be detail oriented and have strong organizational skills.
Excellent oral and written communication skills and the ability to work well in a team environment are essential.
Preferred:2 or more years' experience in Active Directory Management.
2 or more years' experience in user account administration.
Ability to write and/or edit scripts.
Experience with Clinical User Access with but not limited to Cerner, Eclipsys and PACS.
Experience with Vendor remote access software.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date.
Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment.
Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.
” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
The salary range (or hiring range) for this position is $56838 - $69286/ year.
The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.
The specific salary offer will be based on the candidate's validated years of comparable experience.
Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:Location pay for UUP full-time positions ($4000) Your total compensation goes beyond the number in your paycheck.
SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
Job Number: 2504383Official Job Title: Programmer/Analyst IIJob Field: InformationTechnologyPrimary Location: US-NY-Stony BrookDepartment/Hiring Area: Networking ServicesSchedule: Full-time Shift :Day Shift Shift Hours: 8:30-17:00 Pass Days: Sat, SunPosting Start Date: Nov 21, 2025Posting End Date: Feb 20, 2026, 4:59:00 AMSalary:56838 - 69286Salary Grade:SL2SBU Area:Stony Brook University Hospital
$56.8k-69.3k yearly Auto-Apply 5m ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Commack, NY?
The average information technology specialist in Commack, NY earns between $58,000 and $118,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Commack, NY
$83,000
What are the biggest employers of Information Technology Specialists in Commack, NY?
The biggest employers of Information Technology Specialists in Commack, NY are: