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Utility System Specialist Trainee - County Wide (North/Central/South)
Brevard County 4.4
Information technology specialist job in Melbourne, FL
Department: Utility Services Department Organizational Unit:County Water and Wastewater
Position Type:Permanent Full Time/Part Time:Full Time
Open Until Filled.
$18.21 to $20.03 hourly. Actual salary negotiable based on experience and qualifications. Actual salary negotiable based on experience and qualifications. Positions are available in the North, Central, and South areas of the County. Work schedule is Monday through Friday 7:00 a.m. to 3:30 p.m. and includes standby, overtime, and holidays as needed. Performs entry-level service work assisting with the repair, installation, and maintenance of water, wastewater, and reclaimed water utility system lines and lift stations.
REQUIREMENTS: High school diploma or its equivalent, as required by the Florida Department of Environmental Protection (FDEP), PLUS six (6) months of experience in plumbing, construction, or mechanical repair and/or maintenance of industrial mechanical equipment. Additional qualifying education and/or experience may be substituted on a year for year basis. SPECIAL REQUIREMENTS: Must possess a valid Florida driver's license and maintain said license during the term of employment. Must be physically capable at all times of properly wearing and utilizing all required personal protective equipment (PPE), including appropriate respiratory protection. Must possess, or obtain within six (6) months of employment, a valid Florida Department of Transportation (FDOT) Maintenance of Traffic (MOT)/Temporary Traffic Control (TTC) Basic Flagger certification and maintain said certification during the term of employment.Must successfully complete, within eighteen (18) months of employment, a Florida Department of Environmental Protection (FDEP) Water Distribution System Operator Level 3 license ORa Wastewater Collection Technician Level 3 certification from the Florida Water and Pollution Control Operators Association (FW&PCOA) or another approved agency and maintain said license and/or certification during the term of employment. Must successfully complete all of the Brevard County Mandatory Training for the Development of New Employees within nine (9) months of employment. Must be able to work planned and unplanned overtime. In the event of a hurricane, major storm, natural or man-made disaster that may threaten the area the employee will be required to perform emergency duties as directed.
These positions are part of an established career ladder.
PHYSICAL REQUIREMENTS CHECKLIST
(With or without reasonable accommodations)
PHYSICAL ACTIVITIES / TRAITS
The employee must be able to:
LIFT:50 lbs. or more
CARRY:50 lbs. or more
PUSH:50 lbs. or more
PULL:50 lbs. or more
In an eight hour day, the employee may have to:
STAND:5 - 8 hours
WALK:5 - 8 hours
SIT:5 - 8 hours
DRIVE:5 - 8 hours
The employee must repetitively perform:
Fine manipulation (ex. writing, wiring); Operating foot controls; Pulling; Pushing; Simple grasping (ex. pen, screwdriver)
The employee must be able to:
Balance; Bend; Climb; Crawl; Dig; Jump; Kneel; Reach; Run; Smell; Stoop
The employee must have:
Color Perception; Good distant vision; Good hearing; Good near vision; Good speech; Other; Use of both eyes
Other necessary physical activities/traits
N/A
WORKING CONDITIONS
Working conditionsthat will apply to the employee:
At heights above/below ground level; Below ground level (ditches, tunnels, etc.; In cold; In dampness or chilly conditions; In heat; In high humidity; In or with dusty conditions; In or with moving objects or vehicles; In or with noisy conditions; On or with ladders or scaffolding; On slippery or uneven walking surfaces; With chemicals or solvents; With electricity; With feet, legs or hands in water; With fumes, smoke, gases or flames; With grease; With hazardous materials; With lawn grasses, plants, etc.; With oils; With poor lighting; With poor ventilation; With silica, fiberglass, etc.; With vibrations (jackhammers, etc.); Work alone; Work inside; Work outside; Works Closely with Others
Other working conditions:
N/A
$18.2-20 hourly 2d ago
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IT Procurement Specialist
Kforce 4.8
Information technology specialist job in Juno Beach, FL
Kforce has a client that is seeking an IT Procurement Specialist in Juno Beach, FL. Key Responsibilities: Procurement Process Management: * Manage end-to-end IT procurement processes using SAP/SRM and GEP Source-to-Pay platforms for requisitioning, sourcing, negotiating, and purchasing
* Develop and implement procurement strategies aligned with organizational goals and category management best practices
* Ensure compliance with company policies and procurement standards while utilizing analytics tools to drive category insights
Category Management and Strategic Support:
* Lead category management initiatives including market analysis, supplier consolidation, and strategic sourcing
* Develop and maintain category strategies that optimize value, reduce risk, and enhance supplier performance
* Conduct spend analysis to identify cost savings opportunities and support business units with procurement planning
Vendor Relations and Contract Management:
* Identify and evaluate potential vendors through RFI and RFP processes while establishing strong relationships with key IT vendors
* Negotiate favorable terms and conditions using category leverage and manage vendor onboarding through enterprise systems
* Draft, review, and manage software, hardware, and services contracts while handling renewals and ensuring compliance tracking
Budget and Cost Management:
* Collaborate with finance to establish and manage budgets while understanding CapEx vs O&M project treatment
* Analyze procurement expenditure using SAP/SRM and GEP analytics to identify cost-saving opportunities
* Ensure all purchases align with allocated budgets through system controls and approval workflows
Stakeholder Collaboration and Operational Support:
* Collaborate with IT, legal, finance, and other departments to understand and meet procurement needs
* Provide regular updates to stakeholders and participate in cross-functional teams supporting strategic initiatives* Bachelor's degree in Business, Supply Chain Management, InformationTechnology, or related field
* 3+ years of procurement experience, preferably in IT with category management exposure
* Experience with SAP/SRM and GEP Source-to-Pay procurement platforms and strong negotiation skills
Preferred Qualifications:
* Advanced contract negotiation experience with demonstrated cost savings achievements
* Category management certification or relevant procurement credentials (CPSM, CPPM, or similar)
* Previous software sales experience demonstrating market knowledge and relationship-building skills
$63k-88k yearly est. 3d ago
IT Specialist - Esquire Law Services
Esquire Law
Information technology specialist job in Palm Beach Gardens, FL
InformationTechnologySpecialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights
and to obtain financial justice from the parties responsible for their losses. We pride
ourselves on forging meaningful relationships with our clients, built upon trust, and
imparting our principal values into our individualized approach to each case. We are
privileged to serve our clients in our community. We maintain a commitment to
excellence and justice with an unrelenting devotion and dedication to our core
principles.
VISION: Using our law knowledge combined with data science, we strive to advance
the legal space with lawyer-led and tech-driven approaches to modernize and improve
how we manage cases. We strive to handle each matter with accountability and
responsiveness, as if we were representing ourselves.
We are seeking a motivated and organized IT Specialist to join our dynamic IT Team.
As a key member of our team, you will be responsible for providing comprehensive
technological support to our attorneys, legal assistants, and paralegals as they handle a
wide variety of personal injury cases.
The job consists of assisting with both the following tasks and any other IT
issues that arise:
Must be willing to travel.
Responsible to follow the principle of GMP to the best of their ability at all times.
Responsible for support and execution of installation, configuration,
maintenance, and support of local users computer, printer and software
Monitors network and server performance.
Identifies, troubleshoots, and resolves technical problems in order to maintain
reliable user interface.
Where necessary, refers problems to vendor and supplier support services.
User support and issue management by phone, email, and Service Desk ticket
system.
Collaboration with senior technical staff and customers to perform PC, laptop,
server and other assessment services.
Perform physical labor on an as-needed basis to move and install PC's, printers,
servers, and other technology and facility assets.
Planning and execution of Windows OS and desktop application user training.
$55k-83k yearly est. 3d ago
IT Procurement Specialist - Category Management
AP Recruiters & Associates
Information technology specialist job in Juno Beach, FL
Job DescriptionIT Procurement Specialist - Category Management
Type: Contract (12 months)
Our client, a leading energy company, is seeking an IT Procurement Specialist - Category Management to support enterprise-wide procurement of IT goods, software, and services. This role plays a critical part in executing strategic sourcing, category management, and contract negotiation activities while ensuring compliance with corporate procurement standards.
The ideal candidate will bring experience working within enterprise procurement platforms, partnering cross-functionally with IT, finance, and legal teams, and managing supplier relationships in a complex, regulated environment.
Key Responsibilities
Manage end-to-end IT procurement activities using SAP/SRM and GEP Source-to-Pay, including requisitioning, sourcing, negotiations, and purchasing
Support category management initiatives through spend analysis, market research, and supplier consolidation
Assist with RFI/RFP processes, supplier evaluations, and contract negotiations for IT software, hardware, and services
Draft, review, track, and support renewals of IT contracts while ensuring compliance with procurement policies
Partner with IT, finance, legal, and business stakeholders to align procurement strategies with operational and budgetary needs
Monitor procurement spend, support CapEx vs O&M treatment, and identify cost-saving opportunities
Maintain accurate procurement records, reporting, and audit documentation within enterprise systems
Requirements
Bachelors degree in Business, Supply Chain, InformationTechnology, or a related field
3+ years of experience in procurement or sourcing, preferably supporting IT categories
Experience working with enterprise procurement platforms (SAP/SRM, GEP Source-to-Pay, or similar)
Strong negotiation, analytical, and organizational skills
Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
Clear written and verbal communication skills
Benefits
Competitive hourly rate of up to $31/hr
12-month contract with potential for extension
Opportunity to work with industry-leading energy company
Professional development and networking opportunities
On-site position in modern Juno Beach facility
$31 hourly 4d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology specialist job in Melbourne, FL
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$49k-68k yearly est. 17d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology specialist job in Fort Pierce, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 9d ago
System Support Technical Specialist
Brunswick Boat Group
Information technology specialist job in Stuart, FL
Are you ready for what's next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System Support Technical Specialist to join our team.
The Field Service Technical Specialist is a critical team member of the Technical Support team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group Connect/Integrated products; Author and maintain service information and solutions including knowledge and FAQs.
At Brunswick, we have passion for our work and a distinct ability to deliver.
Essential Functions:
Diagnose and troubleshoot technical issues regarding Navico Group Connect/Integrated systems on marine, RV and other vehicles, including:
Diagnosing systems using electronic test equipment
Interpretation of fault codes
Adjustments and setting for hydraulic, electrical and application performance.
Development of processes related to equipment repairs and preventative maintenance.
Answer escalated technical questions from internal and external NAVICO GROUP customers using personal knowledge, experience and available references while maintaining awareness of the cost of repair and vehicle uptime.
Document all technical questions and data into the contact management system for:
Future reference by other support team members
Creating new and improving upon current technical documents
Identifying emerging product or application issues and deliver this information to quality, engineering, manufacturing and product management to improve reliability and serviceability.
Maintain relationships with other internal teams including, quality, product management, engineering and manufacturing to provide regular informal feedback of current issues that customer and consumers are experiencing with Navico Group Connect/Integrated systems.
Support other Support Services initiatives as needed including field visits, periodic audits and training.
Provide “Project Brief” handoff and additional training to associated Service teams.
Support of PPC committee through Rapid Response Team
Provide OEM service specific trainings in relation to Navico Connect projects.
Skill Requirements:
Proven advanced troubleshooting skills and experience/ability to work through conflict and use effective problem-solving techniques.
Problem solving and analysis; interpersonal relations; verbal and written communications; organization and leadership
Proven ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English
Team player with good organizational skill and time management.
Comfortable in a lab to be able to setup and test a problem the customer might be having
Excellent communication skills (active listening, writing, speaking & telephone)
Excellent organizational, oral and written communication skills to effectively communicate with the team and customers.
Capability to read and understand technical documentation and vessel specifications.
Knowledge of and experience with marine and/or mobile AC electrical systems and marine and/or mobile DC electrical systems.
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
Required Qualifications:
Bachelor's Degree preferred
3+ years of technical experience on mobile equipment
Experience with Navico Group products
Electrical or Electronic experience on mobile equipment
Technical, Customer or dealership experience
Preferred Qualifications:
ABYC / RVIA Electrical Certification preferred
NMEA Certification preferred
Working Conditions:
Travel requirements 35% and above
The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.
At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.
This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.
Why Brunswick:
Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards!
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support.
For more information about EEO laws, - click here
Brunswick and Workday Privacy Policies
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************.
All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************.
#Brunswick Corporation
$48.8k-90.6k yearly Auto-Apply 12d ago
Dynamic PC Support
Worldwide Techservices 4.4
Information technology specialist job in Port Saint Lucie, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-46k yearly est. 60d+ ago
ITS Technician
Traffic Management Solutions 4.2
Information technology specialist job in Fort Pierce, FL
Role Description:
The ITS (Intelligent Transportation Systems) Technician is responsible for the installation, maintenance, and troubleshooting of low-voltage systems and equipment related to transportation infrastructure. This includes systems like traffic signals, dynamic message signs (DMS), cameras, sensors, and other related technologies used in traffic management and public safety. The technician will work closely with project managers, engineers, and other team members to ensure systems are installed and maintained to the highest standards.
Responsibilities:
1. Installation & Setup:
Install and configure low-voltage systems such as traffic control systems, surveillance cameras, sensors, and communication equipment.
Mount and secure devices, wiring, and components in accordance with safety standards.
Ensure systems are properly connected, calibrated, and operational.
2. Maintenance & Troubleshooting:
Perform routine inspections, maintenance, and repairs on ITS systems to ensure optimal functionality.
Diagnose and troubleshoot electrical and mechanical issues with low-voltage systems, components, and wiring.
Respond to service calls and emergency repairs in a timely and efficient manner.
3. System Testing & Calibration:
Conduct tests to ensure systems are functioning according to specifications.
Calibrate and fine-tune systems to optimize performance.
Perform software and hardware updates as required.
4. Documentation & Reporting:
Maintain accurate records of installations, maintenance activities, repairs, and system configurations.
Provide reports on project progress, maintenance schedules, and system performance.
Document any system malfunctions and repairs made.
5. Compliance & Safety:
Follow all relevant safety procedures and codes while working on low-voltage systems.
Ensure all work complies with local, state, and national electrical codes and regulations.
Maintain a clean and organized work area, ensuring safe handling of equipment.
Qualifications:
High school diploma or equivalent (Associate's degree or technical certification in a related field preferred).
Proven experience with low-voltage systems, electrical systems, or ITS technologies.
Knowledge of traffic control systems, surveillance systems, sensors, and other related equipment.
Familiarity with relevant electrical codes and safety standards.
Ability to read and understand blueprints, wiring diagrams, and technical manuals.
Strong troubleshooting and problem-solving skills.
Good communication skills and ability to work as part of a team.
Valid driver's license (for traveling between job sites).
Why us:
Competitive salary and benefits package including 401k matching; medical, dental, and vision insurance; company paid life insurance; company paid time off; company paid holidays; etc.
Opportunities for professional growth and development.
Chance to work on exciting and impactful projects.
A commitment to safety and innovation.
Supportive and experienced leadership team.
Traffic Management Solutions is an Equal Opportunity Employer by both policy and practice. We encourage candidates from all backgrounds to apply. It is the intent of Traffic Management Solutions employment and personnel practices to conform to all Federal, State and local laws and regulations regarding non-discrimination.
$35k-52k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist
Badger Meter 4.4
Information technology specialist job in Melbourne, FL
Badger Meter - Where Every Drop Counts and So Do You
At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.
Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.
When you join us, you'll find:
Purpose-driven work that makes a real difference in communities around the globe.
Career growth and development opportunities designed to help you achieve your potential.
A supportive, inclusive culture where collaboration and creativity thrive.
Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.
What You Will Contribute:
Position Summary
We are seeking a technically skilled and customer-focused individual to join our support team. This desk-based role involves providing remote assistance for specialized equipment and systems, leveraging expertise in RF communications, electrical systems, computer interfaces, and network technologies. It requires familiarity with diagnostic software, cybersecurity best practices, and technical documentation.
This role is a great fit for a field service technician looking for more office-based work or a technical support specialist eager to engage directly with customers. You'll leverage your hands-on experience while expanding into a customer-facing, problem-solving position that combines technical expertise with relationship-building. It's an opportunity to stay close to the technology you know while developing new skills in communication and remote diagnostics.
Key Responsibilities
· Provide remote technical support for RF communication systems, electrical controls, and networked devices.
· Troubleshoot hardware and software issues using diagnostic tools and lab simulations.
· Interface with customers to resolve technical problems, ensuring high levels of satisfaction.
· Document support cases, resolutions, and system configurations in internal databases.
· Collaborate with engineering and development teams to escalate and resolve complex issues.
· Test and validate software updates and system configurations in a controlled lab environment.
· Maintain cybersecurity protocols and ensure secure handling of customer data.
· Participate in on-call rotations and provide occasional onsite support within the southeastern U.S. (primarily Florida).
Qualifications
· 1-3 years of experience in electrical controls, RF systems, or related technical fields.
· Strong written and verbal communication skills.
· Ability to work independently and as part of a collaborative team.
· Proficiency with computers, remote access tools, and networking fundamentals (Linux experience is a plus).
· Familiarity with PLC control systems and control logic is advantageous.
· Experience with database entry and strong attention to detail.
· Background in military communications, SCADA systems, or RF technologies is a plus.
Core Competencies
Collaboration: Work effectively across teams to achieve shared goals.
Communication: Clearly convey technical information to both technical and non-technical audiences.
· Initiative: Proactively identify and resolve issues, going beyond basic requirements.
· Work Standards: Maintain high standards of accuracy, accountability, and professionalism.
Working Conditions
Primarily office-based with standard computer and phone equipment. Occasional travel for onsite support (within Florida and surrounding areas). May involve limited exposure to outdoor conditions during field visits.
#EL123
An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at *************************************************************
Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.
Privacy Statement
The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here.
$39k-70k yearly est. Auto-Apply 57d ago
AV & IT Commissioning Lead Technician
AV Hiring USA
Information technology specialist job in Melbourne, FL
Job Description
Job Title: AV & IT Commissioning Lead Technician
Salary: $30-$40 per hour
Position Type: Full Time (Permanent hire)
Industry: Audio Visual and InformationTechnology
Summary
The AV/IT Commissioning Lead Technician ensures AV systems are fully operational, tested and meet performance specifications before handover to the client. This role performs installation, programming, system testing, and troubleshooting to ensure seamless functionality. Reports to Installation Manager.
Key Responsibilities
Lead, coordinate and prioritize project related tasks on a daily basis.
Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design.
Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers.
Conduct final system testing, calibration, and quality assurance checks before project completion
Troubleshoot and resolve performance issues in AVIT system configurations
Provide daily job progress reports to the Installation Manager
Provide training and documentation to end-users for system operation
Work closely with engineers and field technicians to implement the system as specified in the engineering documentation.
Maintain redline documents, and system configuration to be updated for final customer deliverables package.
Maintain any other detailed commissioning reports and compliance documentation as needed.
Support service and maintenance department on an as-needed basis
Stay informed on firmware updates and best practices in system commissioning
Required Qualifications:
10+ years of AV installation experience
3 - 5 years of AV commissioning and system testing experience
Strong understanding of AV signal processing, networking, and control system programming
CTS, CTS-I or equivalent certification preferred
High level of experience with DSPs, control systems, and network audio/video distribution technologies
Excellent analytical and troubleshooting skills
Great communications ability to clarify and meet customer expectations
Benefits
Flexible 9/80 work schedule with every other Friday off
Health, Dental and Vision Insurance
Simple IRA with company match
Paid Time Off
Paid Holidays
Employee Incentive Plan based upon KPI performance
Comprehensive training programs
$30-40 hourly 22d ago
Technical Specialist
Progressive Recruitment
Information technology specialist job in Juno Beach, FL
Renewables Restoration Specialist Responsible for responding to all wind turbine and PV Solar faults throughout the Company's portfolio.
The individual will have to figure out what caused the turbine to malfunction, and refer to fault handling procedures, and either restores the unit to service by remote reset or escalation to control center operator.
Qualifications
Must have high MS office experience, and basic understanding of networks, programming, and web building experience is a plus.
Ideal candidates have to be very motivated to work in a very repetitive, fast paced environment.
Top 3 Skills:
- Computer savvy/ability to learn new computer systems
- Must enjoy working in a high tech environment
- Ability to work in a highly repetitive, fast-paced role
Requirements:
- 2+ years' professional working experience or someone that's currently attending school obtaining a professional or technical degree - Someone that's comfortable handling large volumes of work in a fast-paced environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-98k yearly est. 60d+ ago
COMPUTER AUDIT ANALYST - 73000888
State of Florida 4.3
Information technology specialist job in Fort Pierce, FL
Working Title: COMPUTER AUDIT ANALYST - 73000888 Pay Plan: Career Service 73000888 Salary: $69,624.12 / annually Total Compensation Estimator Tool Florida Department of Revenue
General Tax Administration
Computer Audit Analyst
Location Negotiable
This is a statewide advertisement for in-state offices. Positions may not be available for every location.
This is an Internal Agency Advertisement.
The Florida Department of Revenue's General Tax Administration program collects the revenue that maintains the state's infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.
JOB SUMMARY:
This is a Computer Audit Analyst position in the General Tax Administration Program, Audit Process. The incumbent trains new and current employees in tax law, audit procedures, and audit programs. The incumbent develops, maintains, and delivers educational courses by creating or converting audit training content that is engaging and interactive, whether delivered remotely, live, online, or as self-study courses, facilitates training through web conferencing software and in classroom settings, and conducts on-the-job training. Additionally, the incumbent performs audits with trainees; reviews audits for quality control; assists with audits; provides feedback for the development of audit procedures; prepares presentations related to tax law and audit procedures; develops job aids to assist audit staff; develops surveys to measure learner satisfaction and course effectiveness; and demonstrates strong verbal and written communication skills.
MINIMUM REQUIREMENTS:
* Currently employed with the Florida Department of Revenue.
* Three years of experience performing sales and use tax audits within the General Tax Administration Program, Compliance Audit Process.
* One year experience training auditors within the General Tax Administration Program, Compliance Audit Process.
PREFERENCES:
* Experience with multiple training techniques.
SPECIAL NOTES:
* This position requires use of your personal vehicle to conduct work assignments.
* This position may require travel which may include multiple overnight stays.
SALARY: The hiring salary for this position generally will not exceed $5,802.01 monthly/$69,624.12 annually.
BENEFITS:
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
ADDITIONAL INFORMATION YOU NEED TO KNOW
CONTACT INFORMATION: Caitlin Roach, **************, ********************************
SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.
CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.
CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at *******************
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$69.6k yearly Easy Apply 11d ago
On-Call IT Field Technician & TV Configuration -Orlando, FL- Hiring Now
Geeks On Site 3.1
Information technology specialist job in Melbourne, FL
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
$30k-47k yearly est. 16d ago
AV/IT Commissioning and Lead Technician
Im Solutions, LLC 4.6
Information technology specialist job in Melbourne, FL
Job DescriptionIM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and InformationTechnology (AV/IT) systems since 2002. We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs. IM Solutions headquarters is located on the Space Coast of Florida, just minutes from beautiful east coast beaches.
IM Solutions is searching for an AV/IT Commissioning Lead Technician responsible for ensuring AV systems are fully operational, tested, and meet performance specifications before handover to the client. This role performs installation, programming, system testing, and troubleshooting to ensure seamless functionality.
Reports to: Installation Manager
Key Responsibilities:
Lead, coordinate and prioritize project related taks on a daily basis
Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design
Install and maintain AV/IT systems including racks, diaplay devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers
Conduct final system testing, calibration, and quality assurance checks before project completion
Troubleshoot and resolve performance issues in AV/IT system configurations
Provide daily job progress reports to the Installation Manager
Provide training and documentation to end-users for system operation
Work closely with engineers and field technicians to implement the system as specified in the engineering documentation
Maintain redline documents, and system configuration to be updated for final customer deliverables package
Maintain any other detailed commissioning reports and compliance documentation as needed.
Support Service and maintenance department on an as-needed basis
Stay informed on firmware updates and best practices in system commissioning
Essential Duties:
This is a partial list. Other duties may be assigned as needed.
Perform system commissioning, including testing, calibration, and optimization
Ensure all AV systems meet design and performance requirements
Identify and resolve technical issues before system handover
Document configurations and provide training materials for end-users
Maintain knowledge of AV networking, control systems, and signal processing
Assist in troubleshooting complex technical challenges
Provide feedback to engineering and installation teams for continuous improvement
General Duties:
This is a partial list. Other duties may be assigned as needed.
Maintain knowledge of AV networking, control systems, and signal processing
Assist in troubleshooting complex technical challenges
Provide feedback to engineering and installation teams for continuous improvement
Required Qualifications:
10+ years of AV installation experience
3-5 years of AV commissioning and system testing experience
Strong understanding of AV signal processing, networking, and control system programming
CTS, CTS-I or equivalent certification preferred
High level of experience with DSPs, control systems, and network audio/video distribution technologies
Excellent analytical and troubleshooting skills
Great communications ability to clarify and meet customer expections
IM Solutions Core Values Alignment
Core values are the most important aspects of the IM Solutions culture.
Life-Long Learning - Personal commitment in learning inspires us to continually grow
Others Focused - Building strong relationships with team, customers and community
Positivity - Positive thinking will give us positive results
Solutionist - Passionate and reliable problem solving is in our DNA
If your personal core values align with ours, you can find success at IM Solutions.
Physical Demands
Ability to drive a company provided fleet vehicle.
Ability to load and unload equipment weighing a minimum of 35 pounds.
Ability to regularly climb, descend, and work from ladders up to heights of 25 feet
Ability to work with safety harness in bucket or boom lift (Cert training will be provided)
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Benefits
Flexible 9/80 work schedule with every other Friday off
Health, Dental and Vision Insurance
Simple IRA with company match
Paid Time Off
Paid Holidays
Employee Incentive Plan based upon KPI performance
Comprehensive training program
Powered by JazzHR
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$36k-61k yearly est. 19d ago
Help Desk
Robert Half 4.5
Information technology specialist job in Stuart, FL
Information technology specialist job in Melbourne, FL
Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.
Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States.
JOB SUMMARY:
The IT Support Specialist is a point of escalation for helpdesk level tickets and is responsible for developing methods and procedures to be used at the helpdesk level to address issues addressed by users. Secondary responsibilities include the ability to perform all aspects of a junior support role, in addition to administration of user accounts and access, conducting software installations, hardware repair, as well as developing methods and procedures for lower tier users interacting with these systems. Additionally, researching, analyzing, testing and coordinate deploying base images for user devices. This position requires a very “Positive" attitude and excellent “Customer Service" skills. The Support Specialist should have excellent telephone etiquette for supporting remote users who reside at our remote office locations, as well as those that are traveling. A sense of urgency is needed for resolution of problems to allow end-users to function without interruption. The Support Specialist will be required to continually update and enhance technical skills through training programs and self-study to stay abreast of technology improvements and updates.
ESSENTIAL DUTIES/RESPONSIBILITIES:
The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Analyze, troubleshoot and resolve escalated issues including; PCs, portable devices (iPads, iPhones, hardware and software), applications printer and fax configurations, applications, printers, faxes and network related issues. Be a point of escalation for helpdesk level issues, identifying when further escalation is necessary and work with appropriate team member.
Assist users with advanced understanding of Microsoft Windows Operating systems &Microsoft Office Products.
Provide assistance in administration of Microsoft Active Directory functions (Account; Add, Change, Delete, role/permission groups, Distribution groups).
Administer security related systems from an IT standpoint. Systems to include access control across multiple office locations.
Resolve account lockout issues.
Develop and test “Gold” images for user level hardware.
Document resolutions to complex issues and tasks that end users may run into, and provide education to them. Analyze repeat problems for final resolution and future mitigation.
Create and administer email accounts, user access accounts for network access and maintain first-level triage for all communication applications.
Provide a consistent, stable platform for all workstations by utilizing an imaging utility to deploy a standard desktop.
Install and replace hardware and software packages (including security patches) for end-user laptops and workstations in all locations.
Assist with asset management to include the tracking of relocation and reallocation of hardware and software (i.e. coordination of company moves) and maintaining a complete inventory of hardware in all locations, including inventory that has been disposed.
Establish and maintain working relationships within our company across all locations.
Work with the business contingency planning to establish and maintain disaster recovery plans at the desktop, printer, and fax level. Test out these plans every six months as part of recovery.
Coordinate resource allocation by supporting use of video conferencing, projectors, and remote PC connections for meetings, etc.
Replacement or repair of damaged or outdated equipment.
Assist other IT departments with projects or research as needed.
Provide proactive information through research of the business to assist and improve processes.
Provide after hours support on rotating on-call schedule
Perform other duties and special projects as assigned.
To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of SD operating standards, established safety rules, and adhere to company attendance guidelines.
GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS:
Required qualifications and experience:
2-5 years of recent technical support in a corporate setting that includes, hands-on experience configuring and maintaining desktop hardware and software, preferred.
Demonstrated experience providing excellent, professional and positive customer service including superior telephone etiquette and strong verbal and written communication skills (ability to present complex technical information to a non-technical audience).
Demonstrated experience documenting technical resolutions to common issues; sharing information with end-users and team members; and identifying and documenting enhancements that can be made to systems to improve overall customer experience, helping them be more efficient.
Proven ability to stay organized; to track and manage multiple tasks at the same time and follow them through to completion; to solve complex technical problems with limited supervision; and to make sound technical decisions.
Technical experience should include: Experience with networking concepts and administration; thorough knowledge of Windows OS, thorough knowledge of Mac OS/iOS; Active Directory and account management; MS Office including Outlook; MS Dynamics CRM; TrendMicro Anti-Virus; knowledge of PC Architecture and network administration including LAN architecture; trouble shooting skills in Windows Terminal Server environment; knowledge of log on scripts and registry edits.
Experience with printers, preferred.
Experience with Dell Desktop and Notebook or Lenovo laptops, preferred.
Working knowledge of Cisco routers, switches, Cisco ASA Firewalls, preferred
College or technical degree preferred.
CompTIA A+ certificate upon hire or within one (1) year of employment.
Successful completion of required background screening and drug test.
PHYSICAL DEMANDS:
While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects (
WORK ENVIRONMENT:
The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Work may require some physical effort in the handling of light materials, boxes or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at *****************.
Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
$34k-57k yearly est. Auto-Apply 60d+ ago
Desktop Support Technician
Ascension Federal Services
Information technology specialist job in Fort Pierce, FL
Desktop Support Technician Location: Fort Pierce, FL, 34945 Job Description:
We are seeking a skilled Desktop Support Technician to provide technical support to our employees in Fort Pierce, FL. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent troubleshooting skills. The Desktop Support Technician will be responsible for installing, maintaining, and troubleshooting desktop systems, printers, and other peripherals. They will also assist with software installations, upgrades, and patches, and provide training and support to end users.
Responsibilities:
Install, configure, and maintain desktop systems, printers, and peripherals
Troubleshoot hardware and software issues
Provide technical support to end users
Assist with software installations, upgrades, and patches
Train end users on new technologies
Document technical procedures and solutions
Requirements:
2+ years of experience in desktop support or a related field
Strong knowledge of computer hardware and software
Excellent troubleshooting skills
Good communication and customer service skills
Ability to work independently and as part of a team
CompTIA A+ certification is a plus
$34k-46k yearly est. 60d+ ago
IT Architecture - Contractor - L4
Lancesoft 4.5
Information technology specialist job in Melbourne, FL
This job is with Encode, Inc a fully owned subsidiary of Lancesoft Job Title: Sr Specialist, IT Architecture External Title: Senior ServiceNow Technical Consultant Rate: Hourly rate: $60/hr Job Description: The Senior ServiceNow Technical Consultant is responsible for interpreting business and technical requirements into scalable ServiceNow solutions. This person owns the detailed design of platform configurations and integrations across multiple modules, ensuring adherence to ServiceNow and enterprise architectural standards. The Technical Consultant partners with stakeholders, process owners, the software development team, and system administrators to deliver platform-aligned, secure solutions.
•Analyze business processes and translate requirements into effective, scalable ServiceNow solutions.
•Lead fit-gap assessments to determine when to use out-of-box capabilities vs. Custom development.
•Define technical solution designs, data models, and configuration standards in alignment with platform architecture.
•Collaborate with ServiceNow Developers to validate that build activities meet design intent and performance expectations.
•Guide module configuration, workflow design, integration planning, and data migration efforts.
•Serve as a key liaison between the ServiceNow Platform Team, Security, and the Software Development organization to ensure architectural consistency.
•Support end-to-end delivery lifecycle including backlog refinement, sprint planning, user story creation, testing, and deployment preparation.
•Participate in CAB and release readiness reviews.
•Maintain technical documentation, design diagrams, and architectural decision records.
•Mentor other ServiceNow professionals;promote adherence to best practices and security guidelines.
Qualifications:
•Experience: 5-10+ years of ServiceNow experience with multiple implementations and module exposure.
•Deep understanding of the ServiceNow platform, data model, and core architecture.
•Ability to design and communicate complex technical solutions to both technical and non-technical audiences.
•Familiarity with scripting and ServiceNow development concepts (able to assess feasibility and review code).
•Experience with integrations, automation, and CMDB/data relationships.
•Strong collaboration skills -effectively partners with business, security, and software teams.
•Demonstrated ability to lead solution workshops and influence design decisions.
•This is a full-time on-site position in Melbourne, FL. Occasional evening or weekend work may be required to meet project deadlines or resolve critical issues.
•9/80 standard schedule with every 2nd Friday off
Preferred Additional Skills:
•ServiceNow Certified System Administrator (CSA) -Required
•ServiceNow Certified Implementation Specialist (CIS) in multiple modules (ITSM, ITOM, ITAM, or SecOps) -Preferred
•ServiceNow Certified Application Developer (CAD) -Preferred
•Additional ServiceNow Advanced Certifications (e.G., Architect, Discovery, IntegrationHub) -Nice to have
$60 hourly 1d ago
IT Support Technician II - Palm Beach Gardens, FL
Dedicated It
Information technology specialist job in Palm Beach Gardens, FL
Dedicated IT
Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.
At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.
We are searching for multiple Level 2 Support Technicians to augment our Mid-Market and SMB Service divisions and play a pivotal role in continued growth as we advance as to being a top 5 privately owned (non- private equity backed) MSPs in the United States.
If you would like to know more about Dedicated IT, click the links below:
*********************************
*********************************
Position Summary
Location: West Palm Beach, FL
Schedule: 8 AM - 5 PM, 9 AM - 6 PM EST, other shifts potentially available. 3/2 Hybrid schedule available after 90 days
Salary: Up to $65,000
Support Technicians help our clients manage their technology, support their employees, and respond to day-to-day support needs. Working in the Dedicated IT Service Desk provides an experience of learning and managing systems of all shapes and sizes across the healthcare industry. Employees can expect to be equipped with modern hardware, tools that automate the ability to deliver an amazing experience, and systems that level up skills and experience.
Support Technician II's are customer-oriented individuals that provide technical support to users efficiently and accurately. They primarily focus on fielding all incoming calls and assisting with e-mailed tickets as needed, as well as assisting and mentoring ST1. Support Technician II's are considered DIT's core technical team that support a large variety of clients, solving their technical problems through creative problem solving.
We Are Looking for Candidates That Embody Our Core Values:
• Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
• Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
• Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
• Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.
Functions of Support Technician - Level 2
• Handle support tickets and work to resolve client issues within SLA times
• Work with team, Service Delivery Manager, and Team Lead to provide top quality service
• Work on a variety of basic to complex issues requested by end users
• Create tickets, document detailed notes, and accurately tracking time
• Update technical documentation in system
• Own and work email tickets when not answering calls or when requested
• Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions
• Train/Mentor and Assist Support Technician I's
• Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately
• Find alternative workarounds to problems when established procedures fail
• Train users in supported software & hardware
• Assist clients with the installation of business line software and related services for infrastructure or end-user
• Vendor management for client related support ticket resolution
• Ensuring all cases are followed up on in a timely manner
• Provide timely updates to clients
• Assist in training new employees
Technical Skills Required
• Ability to solve problems without specific instructional guidance
• Observe daily activities to learn overall IT Infrastructure, methods, and industry standards
• Assist clients with the installation of business line software and related services
• Train users in supported software & hardware
• Work with vendor support contacts to resolve technical problems with Equipment & software
• Ability to explain technical information in simple terms
• Intermediate to advanced experience supporting/troubleshooting:
o Workstation hardware
o Windows/Mac OS
o Mobile devices
o MFA
o Desk phones and headsets
o Printers/Scanners
o SharePoint/OneDrive/365
o Active Directory
o DNS/DHCP
o NTFS/File permissions
o Firewall/VPN
o Network Infrastructure including R&S and APs/WAPs
• Understanding of support tools, techniques, and technology used to provide client services
• Typing skills to ensure quick and accurate entry of service ticket details
o 50 WPM
• Technical Writing and Documenting
Education/Experience Qualifications
• High School Diploma/GED required.
• Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft Certifications - multiple preferred + relevant experience
• At least 2-3 years in a previous help desk or relevant advanced role, required.
• Prior MSP experience required
• Prior Healthcare IT experience preferred
• ConnectWise experience preferred
• Experience supporting medical clients, EMR, and HIPAA understanding preferred
Perks:
• Comprehensive Benefits Package
• 401K plus company match
• 9 paid company holidays
• 3 weeks PTO + 1 week sick leave
• Opportunities for growth & development
Thanks for your interest in Dedicated IT!
Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
$65k yearly Auto-Apply 60d+ ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Fort Pierce, FL?
The average information technology specialist in Fort Pierce, FL earns between $46,000 and $101,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Fort Pierce, FL
$68,000
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