Information technology specialist jobs in Purdue University, IN - 58 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo Certifications Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo Certifications Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR U1w8ffKzgy

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center 1900 E Main St Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $75,000 - $90,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Job DescriptionDescription: Department: Administration Supervises: NA Reports to: Manager of Information Systems FLSA Status: Hourly, Non-Exempt The Information System Technician provides first-level technical support and assistance to end-users, ensuring the smooth operation of hardware, software, and network systems. This role is responsible for troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal clients. Essential Duties and Responsibilities: Provide first-level technical support via phone, email, chat, or in-person. Respond to helpdesk tickets promptly and resolve technical issues in a timely manner. Diagnose and troubleshoot hardware, software, and network problems; escalate complex issues when necessary. Handle calls from difficult clients with professionalism and empathy. Install, configure, and maintain desktops, laptops, printers, mobile devices, and related peripherals. Perform regular system updates, backups, and security checks. Support onboarding and offboarding processes, including device provisioning and decommissioning. Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet connectivity. Assist in implementing new technologies and system upgrades. Ensure compliance with IT policies, procedures, and best practices. Maintain accurate documentation of systems, configurations, and troubleshooting procedures. Notify management of recurring issues, unusual activity, or increasing trends. Support cybersecurity initiatives by monitoring for threats and applying security patches. Educate users on security best practices and company policies. Communicate technical information clearly to non-technical users. Maintain a positive and professional attitude while resolving issues. Requirements: Education: Associate degree in Information Technology or related field (or equivalent experience). Experience: 1-2 years in a help desk or technical support role preferred. Skills: Strong troubleshooting and problem-solving abilities. General knowledge of Windows environment and Microsoft products. Excellent communication, interpersonal, and customer service skills. Ability to prioritize and manage multiple tasks effectively. Certifications (Preferred): CompTIA A+ or equivalent. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is also required to occasionally stand and walk to attend meetings and visit company sites. Duties may require lifting and moving computer equipment. Mental Demands This position requires that the employee have the ability to read, analyze, and interpret Information Technology articles, documents, books, and other materials. Ability to respond to common inquiries, suggestions, special requests, and requirements. Ability to write documents that effectively communicate necessary notifications, messages, and policies to employees. Ability to effectively present information to senior and mid management and employees, and to work with vendors as needed. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work Environment This position is office-based with occasional remote support. Occasional tasks in outdoor environments and areas with industrial operations and grain dust are required. The role involves periodic visits to locations throughout central Indiana. General work is an office setting with general hours of 8:00 a.m. to 5:00 p.m. After-hours and weekend work will occasionally occur. Confidentiality Employees in this position acknowledge that the information they acquire from Kokomo Grain or a related third party is confidential. The above statements are intended to describe the general nature a level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Management retains the discretion to add or change the duties of the position at any time.

Holiday Notice Please note that the university will be on a holiday break from December 24, 2025 to January 5, 2026. Applications received during this time will be held until we return. We wish you the best this holiday season! Desktop Support Specialist Purdue University - Purdue IT Bring your technical expertise to a place where innovation meets purpose. At Purdue University, every role contributes to something bigger-empowering discovery, advancing learning, and shaping a better future. As a Desktop Support Specialist, you'll coordinate and deliver technology support that keeps our faculty and staff connected and productive. You'll oversee the installation, upgrade, and use of hardware, software, and peripheral devices, while helping develop and implement new IT solutions that enhance teaching, research, and administrative activities. Working as part of a collaborative Information Technology team, you'll provide responsive, hands-on service and find creative ways to improve end-user experiences. This is an opportunity to grow your technical skills in a dynamic academic environment where your work directly supports world-class research and education. Responsibilities: * Coordinate and provide desktop and technical support services for faculty and staff. * Install, upgrade, and maintain hardware, software, and peripherals. * Troubleshoot issues and provide proactive solutions to enhance user productivity. * Partner with IT colleagues to develop and implement innovative technology improvements. * Support academic, instructional, and administrative technology needs. What You'll Bring: * Strong technical and troubleshooting skills across operating systems and hardware platforms * Excellent communication, teamwork, and problem-solving abilities * A customer-focused approach with an interest in driving continual improvement What We Offer: Join a community that lives its values-excellence, integrity, inclusion, and growth. At Purdue, you'll find opportunities to learn, collaborate, and innovate while making an impact that extends far beyond campus. This day position is onsite at the West Lafayette campus. What We're Looking For Education and Experience Required: * Associate degree in Computer Science, Computer Technology OR a related field of study * Two (2) years of IT desktop support or related IT experience * Experience installing and maintaining hardware, software, and peripheral components of PC (Windows) and Macintosh based workstations including operating system, hardware drivers, and common office automation software * Consideration will be given to an equivalent combination of related education and required work experience Skills Needed: * Expansive knowledge of one of the following operating systems (Apple and Microsoft Windows), as well as PC hardware networking * Apple software/hardware and A+ certification preferred or the ability to earn certification within the first six months of employment is required * Knowledge of personal computer, network, server and office productivity technologies * Capable of providing quality end-user support and training with patience and consideration of others * Clear and effective verbal and written communications skills. Good interpersonal skills * Demonstrated ability to troubleshoot hardware and software problems on desktops * Knowledge of computer networking concepts including IP networking and firewalls * Ability to: * plan, organize and prioritize workloads, manage details of multiple projects simultaneously, and work within a team environment * complete projects within deadlines * lift and carry 10-25 pounds frequently and 40 pounds occasionally Preferred: * Basic understanding of Microsoft Active Directory management including group policy * Ability to navigate collections and packages via SCCM * Previous academic support is strongly preferred * Knowledge of: * workstation/user administration within a LAN environment * web design and maintenance desirable * multiple operating systems Additional Information: * Purdue University will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Non-Exempt (Eligible for Overtime) * Retirement Eligibility: Non-exempt Defined Contribution Plan * Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days Career Stream Administrative and Operational Support 4 * Pay Band S055 * Job Code #20003372 Career pathmaker: ****************************************** Who We Are Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. Equal Opportunity Employer Purdue University is an EOE employer. Apply now Posting Start Date: 12/9/25

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. In order to provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions. These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities. Position is available in 3-different locations: Brooks, KY, Columbus, OH and Whitestown, IN. Work Complexity: * Provides complex maintenance and support for endpoint devices * Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead Primary Duties and Responsibilities: * Works with end user device engineers and customers (internal, external, and vendors) to understand user's Endpoint Support requirements * Provides feedback regarding requirements and provides recommendations Project/Task Planning: * Participates or may lead short-term Endpoint Support project/task planning efforts with team members, customers and other IT groups * Provides input to cost/time estimates * Documents discussion and agreements Deployment: * Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints * Plans and schedules the installation and deployment projects * Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners * Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications * Submits or updates configuration items within management tools * Develops and documents procedures for performing configuration changes, updates and upgrades Testing: * May participate in the unit testing for new deployments or new components and remediates problems * Provides feedback or remediation approaches on new software performance and testing Technical Support: * Performs Level 2 and 3 issue assessment and resolution of problems, working with manufacturers/vendors as needed * Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems * Creates temporary solutions until permanent solutions can be implemented * Coordinates the resolution of escalated application, hardware and software problems * Ensures that all technical resources are available for meetings that include video conferencing * Documents and reviews solutions to common problems and responses for frequently asked questions Business Continuity & Disaster Recovery: * Implements contingency plans including reliable backup and restore procedures, as needed Research/Evaluation: * May participate in R&D POC efforts * May provide recommendations per customer feedback Policies, Procedures, and Standards: * Adheres to policies, procedures and standards * Makes suggestions for policies and procedures and standards for Endpoint operational processes Inventory/Asset Management: * Supports IT inventory/asset management processes Training: * May provide on-the-spot training to end users * Identifies end-user training needs * Participate in the development of training materials, as needed Coaching/Mentoring: * Provides coaching and guidance to team members Required Skills and Qualifications: * Bachelor's Degree in Computer Science, certifications or equivalent work experience * Typically has 3-5 years in functional position or related work experience, education or training Adaptability: Intermediate (I): Handles multiple projects and duties simultaneously, prioritizing as needed. Devises flexible approaches that are easily adopted by all levels and types of people. Works creatively to respond to a specific situation. Quickly resolves new challenges in a changing environment. Interprets the spirit of a policy to meet business goals and client needs. Respects and responds sensitively to others' reluctance to change. Fosters flexibility through cross-training and developmental work assignments Communications for Results: Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action Customer Service Orientation: Basic (B): Asks questions and conducts investigations in response to clients' requests for assistance on day-to-day needs. Responds promptly and courteously. Updates clients on progress. Instructs clients on products and services and how to apply them to their business processes. Escalates to appropriate parties as needed. Makes customers and their needs a primary focus of one's actions Information Seeking: Basic (B): Seeks information on both formal and informal processes. Uses appropriate tools, techniques and sources to gather, update and monitor information. Checks for accuracy of interpretation. Seeks out the appropriate people for guidance when needed depending on the type of issue Problem Solving: Basic (B): Investigates defined issues with uncertain but limited cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Escalates issues with suggestions for further investigation and options for consideration Teamwork: Intermediate (I): Actively solicits ideas and opinions from others to quickly accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance Thoroughness: Intermediate (I): Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Drug Corporation

Job Description Veterans Engineering is seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Requirements A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

Our true differentiator in the market is exceptional technical support/customer service. Our help desk team is at the core of this promise. These technologically savvy call center techs are key team members who provide our outside customers -- end users and sign technicians -- with installation, service, maintenance and software operation assistance and training as part of the technical support helpdesk, utilizing an extensive knowledge base and hands-on training with our team. This is not a "customer service" CSR role in the traditional sense, as it is far more technical in nature; however, customer service is the critical focus of this helpdesk technician position. Responsibilities * Provide world-class customer tech support promptly, with a focus on quality and on first call resolution to our customers, dealers, and end-users. * Assist in continual improvement/expansion of the Watchfire knowledgebase - a key web-based collection of both internal and customer-facing troubleshooting, how-to and resolution documentation. * Maintain detailed customer records in Customer Service database regarding each service/support call, email, and chat. * Perform other various special software and engineering assignments or duties as required. * Occasional weekend duties, such as providing on-call or remote weekend helpdesk support. * Occasional interaction with design/engineering team, with possibility to grow into R&D assignments, depending upon level of education and technical training. Required Qualifications/Skills * Solid understanding of basics of networking (not simply computer operation) is required. * Basic understanding of electronics - including college coursework * NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.) * Previous customer service work experience is strongly recommended; 1+ years prior helpdesk / phone support experience, ideally * IT/software/computer phone support * Exceptional and demonstrated verbal communication skills required, with demonstrated customer service skills Required Education and Licensing * Pursuing an AA/AAS/AS degree in technical field (or military equivalent) minimum * Pursuing a BS in EE, EET, CE, ECE, MIS or IT or similar technical field strongly preferred. * Must have been enrolled full-time for the current semester, new graduates are still eligible for this position * Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. * Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other "temporary work authorization" candidates will be considered

Scope: The IT Support Specialist provides frontline technology support to staff, ensuring smooth day-to-day functioning of the IT department. This role assists the IT Manager with helpdesk requests and technical troubleshooting. This role is ideal for a technically savvy, hands-on problem solver. The IT Support Specialist is an essential team member who ensures staff have the tools, processes, and environment they need to thrive. Reports To: Vice President of Operations Location: Whitestown, IN, United States A Little About Us: PreBorn! is a national leader, operator & grant maker exclusively for pregnancy clinics across the U.S. (and a few beyond)! We empower centers through training, consultations, and equipment to help rescue babies and bring mothers and their families to the saving knowledge of Christ. We are a Christ-centered and -directed non-profit that seeks to operate with excellence, efficiency, and innovation. We are a family that looks like heaven; we have people from all diverse backgrounds united through our love for Christ and our love for life. Character Qualities: · Detailed · Teachable · Takes initiative and ownership · Diligent · Integrous · A “people person” · Respectful · Quick learner Qualifications and Experience: Required · 1-3 years of IT helpdesk or technical support experience. · Strong problem-solving and troubleshooting skills with hardware, software, and common office technologies. · Excellent communication skills and a service-oriented mindset. · Ability to manage multiple tasks and priorities in a fast-paced environment. Preferred · Experience supporting process rollout or project coordination. · Nonprofit, mission-driven organization experience. · Familiarity with Microsoft 365, Google Workspace, or similar productivity suites. Key Responsibilities · Serve as the first point of contact for staff helpdesk requests (hardware, software, accounts, printers, connectivity, etc.). · Assist with workstation setup, configuration, and maintenance for new and existing employees. · Support the IT Manager with technology updates, inventory management, and user account administration. · Document IT support requests and resolutions in the ticketing system. · Provide basic training and guidance to staff on software and technology tools. Work Environment & Benefits - Full-time, on-site position (some flexibility may be available depending on organizational needs). - Standard office environment with occasional physical work (lifting, assembling, moving). - Comprehensive benefits package including health insurance, retirement plan, and paid time off. MISSION PRE-BORN INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

A proactive innovator helping to move the industry forward, from first to final mile. We are a world-class manufacturer of advanced engineered solutions and services for transportation, logistics and distribution industries, with capabilities recognized for innovation, reliability and industry expertise. Our commitment to our customers, employees and communities drives everything we do. Our deep understanding for changing demands gives us insight into what to create and how to create it. And, our courage to make big innovations puts us in a class of our own in providing breakthrough improvements for our customers' business. About the Internship Program: As an intern, you'll gain invaluable real-world experience by taking on a meaningful project that has a direct impact on our business. You will have the opportunity to present your work to fellow interns, managers, and our senior leadership team. Beyond your project work, our internship program will enhance your professional journey through a variety of experiences. You'll attend weekly Lunch and Learns to gain insights from leaders across departments and participate in Insights Discovery to understand and leverage your strengths and working styles. You'll also build meaningful relationships with peers, mentors, and professionals, and engage in social and volunteer events to expand your network. Your Responsibilities: Design and implement a proof-of-concept solution that applies artificial intelligence and machine learning to a targeted business problem-such as automating data analysis, enhancing predictive forecasting, or optimizing internal workflows. The intern will work closely with IT, data engineering, and business stakeholders to identify high-value datasets, prepare and clean data, experiment with AI/ML models, and evaluate their performance. The project will emphasize practical application, delivering a working prototype and documentation that demonstrates how AI/ML can create measurable efficiency gains, cost savings, or decision-making improvements. Let's Talk About Your Qualifications: Targeting students pursuing a degree in Information Technology or Computer Science. Experience with Python, Data Engineering (SQL), Project Management - Change Management Leadership Attributes: At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about: Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions Always Learn -- Strive to improve; do not quit or settle for the status quo Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do Win Together -- Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash! Affirmative Action/EEO Statement: Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.

In this role you will: - Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. - Develop and implement effective documentation and procedures for the repair or setup processes. - Ensure that established technical goals are met or exceeded. - Responsible for configuration and installation of client workstations. - Confer with clients to resolve complaints on technical issues. - Ensure compliance of operations and software with state regulatory requirements, software vendor licensing regulations and established organizational policies/procedures. - Be on-call 24/7 for technical problems related to customer and/or internal problems. There is an On-Call rotation between technicians. - Prepare and maintain written operations manual(s) as pertains to the technical support. - Complete one (1) blog entry every two weeks for web site. - Regular attendance and punctuality is an essential function of this position. Must be willing to initiate a personal work schedule that meets the needs of the business unit. - Work cooperatively with other employees to further the mission of the organization and achieve its goals. - Be able to drive or arrange to independently transport self to and from tech calls or other meetings at client locations. - Have the capability to receive text messages and company email account on mobile phone. - Perform all other essential functions as assigned by the Quality Team.

Would you like to be our next Geographical Information Systems (GIS) Intern? Do you quickly see a bigger picture when poring over data points? Can you help others connect those dots themselves in a comprehensive, accessible manner? Are you an advocate for the style of data-driven decision-making that supports the delivery of electric and fiber broadband services? Tipmont's Geographical Information Systems (GIS) internship opportunity may be perfect for you! As part of Tipmont's Engineering Analytics and GIS team, you will compile, manipulate and analyze geospatial data for Tipmont from such sources as censuses, field observation, satellite imagery, aerial photographs and existing maps. By researching existing databases and creating new ones, you'll discover and communicate the strategic connections you find in data that spans socioeconomics, demographics, administrative or political boundaries, land use, land cover, environment, infrastructure and transportation. If you can picture yourself collaborating with an amazing team of hard-working, adaptable colleagues, Tipmont may be your next education opportunity! Topics that intrigue you include: Designing, developing and maintaining databases and systems of GIS data. Revising electric models with line / pole designation and electric delivery labeling. Creating reports, maps, apps and visualizations showing results of spatial analyses. Strategizing the integration and incorporation of GIS data in documents and reports. Developing and performing quality control on geographic systems to support GIS. Updating customer information systems. Utilizing scripting language to refine GIS data pipelines and processes. Supporting maintenance of reference data sets (lot lines, subdivisions, imagery). Operating and maintaining GIS system hardware, software and all peripherals. During your time as a GIS intern, you will be introduced to and educated on these topics above. In addition, you'll take on projects to put the skills you learn into practice. You will join a company where all employees live by corporate values of innovation, public-service heart, passion, respect and making an impact. We do more than just speak to those values. We live them out every day - and so will you! Required Credentials / Skills High school degree / GED equivalent or technical knowledge in a related field. Proficient oral and written communication skills. Basic knowledge of Microsoft Office Suite. Ability to ensure jobsite safety. Ability to work as part of a team. Outstanding aptitude for problem-solving. Instincts to deliver exceptional customer service. Effective collaboration with a diverse team of colleagues. Valid driver's license. Tipmont is proud to be an equal opportunity employer. If you have a question about the position, please email [email protected]. Phone calls will not be accepted.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Department: Administration Supervises: NA Reports to: Manager of Information Systems FLSA Status: Hourly, Non-Exempt The Information System Technician provides first-level technical support and assistance to end-users, ensuring the smooth operation of hardware, software, and network systems. This role is responsible for troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal clients. Essential Duties and Responsibilities: Provide first-level technical support via phone, email, chat, or in-person. Respond to helpdesk tickets promptly and resolve technical issues in a timely manner. Diagnose and troubleshoot hardware, software, and network problems; escalate complex issues when necessary. Handle calls from difficult clients with professionalism and empathy. Install, configure, and maintain desktops, laptops, printers, mobile devices, and related peripherals. Perform regular system updates, backups, and security checks. Support onboarding and offboarding processes, including device provisioning and decommissioning. Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet connectivity. Assist in implementing new technologies and system upgrades. Ensure compliance with IT policies, procedures, and best practices. Maintain accurate documentation of systems, configurations, and troubleshooting procedures. Notify management of recurring issues, unusual activity, or increasing trends. Support cybersecurity initiatives by monitoring for threats and applying security patches. Educate users on security best practices and company policies. Communicate technical information clearly to non-technical users. Maintain a positive and professional attitude while resolving issues. Requirements Education: Associate degree in Information Technology or related field (or equivalent experience). Experience: 1-2 years in a help desk or technical support role preferred. Skills: Strong troubleshooting and problem-solving abilities. General knowledge of Windows environment and Microsoft products. Excellent communication, interpersonal, and customer service skills. Ability to prioritize and manage multiple tasks effectively. Certifications (Preferred): CompTIA A+ or equivalent. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is also required to occasionally stand and walk to attend meetings and visit company sites. Duties may require lifting and moving computer equipment. Mental Demands This position requires that the employee have the ability to read, analyze, and interpret Information Technology articles, documents, books, and other materials. Ability to respond to common inquiries, suggestions, special requests, and requirements. Ability to write documents that effectively communicate necessary notifications, messages, and policies to employees. Ability to effectively present information to senior and mid management and employees, and to work with vendors as needed. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work Environment This position is office-based with occasional remote support. Occasional tasks in outdoor environments and areas with industrial operations and grain dust are required. The role involves periodic visits to locations throughout central Indiana. General work is an office setting with general hours of 8:00 a.m. to 5:00 p.m. After-hours and weekend work will occasionally occur. Confidentiality Employees in this position acknowledge that the information they acquire from Kokomo Grain or a related third party is confidential. The above statements are intended to describe the general nature a level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Management retains the discretion to add or change the duties of the position at any time.

Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of 5 years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

located in Lafayette, Indiana In this role you will: located in Lafayette, Indiana In this role you will: Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. • Directly responsible for developing and implementing effective documentation and procedures for the repair or setup processes. • Directly responsible for configuration and installation of client workstations. • Will confer with clients to resolve complaints on technical issues. • Will ensure compliance of operations and software with state regulatory requirements, software vendor licensing regulations and established organizational policies/procedures. • Will be on-call 24/7 for technical problems related to customer and/or internal problems. • Prepare and maintain written operations manual(s) as pertains to the technical support. • Complete one (1) blog entry every two weeks for Abstract's web site. • Ensure the internal organizations backups are routinely completed and schedule test restores of the data to verify integrity. • Ensure the core IT infrastructure of the internal organization is in peak condition in relation to security and operations. • Must have text message and email capable mobile phone. • Regular attendance is an essential function of this position. Must be willing to initiate a personal work schedule that meets the needs of the business unit. • Work cooperatively with other employees to further the mission of the organization and achieve its goals. • Drive or arrange to independently transport self to and from tech calls or other meetings at client locations.

Short Description WL Purdue IT Open Interviews will be held on: Thursday, November 13 from 5:30pm - 7:30pm at the PMU Information Desk Student Technical Representative - Student Clerical (13369) This postion is 100% on site at the Purdue WL Campus Provide customer support for technical questions while working at Purdue IT Learning Spaces help desks located in the HSSE, and WALC library spaces. Work with a diverse customer base from the Purdue community including students, staff, and faculty members. Ensure equipment is operating normally and environments are clean and safe for patrons. Coordinate the opening, daily operations, and closing of computer labs within Purdue IT Learning Spaces. Maintain computers and printers along with lab peripherals. Report any equipment or facilities issues. Paid orientation and training will be provided. * A brief assessment quiz may be asked of you to complete. This will provide us with further information about your abilities and qualifications. Responsibilities include: Assist customers with technical questions including: * Purdue password resets * Duo Verification Methods * PAL 3.0 * Software issues * Printer issues including wide format printing * Create Team Dynamix (TDX) support tickets for customer issues or requests * Keep stations clean, printers stocked with paper, and staplers filled and unjammed * Monitor computer and printer statuses with regular physical checks and by using monitoring tools, investigate issues as needed * Monitor Teams, replying promptly and sharing information as needed * Inventory support for printer paper, peripherals, and cleaning supplies * Regularly visit the labs to check that equipment and facilities are operating normally * Monitor computer and printer statuses using monitoring tools, investigate issues as needed * Monitor Teams, replying promptly and sharing information as needed * Handle assigned TIC (Technology in Classroom) instructor station checks * Other duties as assigned Position Requirements: * Must be available to work for at least 2 full semesters * Customer service experience (not necessarily in an IT environment) * Analytical, decision making, and problem-solving skills * Knowledge of computer and printer hardware and operating systems helpful but not required * Willing to do perform required cleaning to keep work areas clean and presentable * Able to work with the public and provide polite customer service * Willing to learn new technical processes and procedures * Time management Use of laptops/tablets are not permitted during shifts Perks: * Increase technical skills and knowledge along with expanded customer service abilities * Further promotion opportunities available Hours: Must provide schedule availability to work the shifts listed below. We do not schedule staff to work an opening shift following a closing one. We use When to Work scheduling software and do our best to schedule staff in preferred work times based on preferences supplied prior to each semester. * One opening shift (6:30am-8:30am) * One closing shift (8:30pm-11:00pm) * One weekend shift * Weekend shifts include: * Friday 4:00pm - 8:00pm * Saturday between 8:30am-5:30pm * Sunday between 11:30am-10:00pm The only exception to providing closing availability is to work at least three opening shifts. Education 0 Experience 0 FLSA Status Non-Exempt Apply now Posting Start Date: 3/23/21