Insurance collector vs bill collector

The differences between insurance collectors and bill collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an insurance collector and a bill collector. Additionally, an insurance collector has an average salary of $39,463, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for an insurance collector include patients, medical billing and healthcare. The most important skills for a bill collector are patients, customer service, and medicaid.

Insurance collector vs bill collector overview

	Insurance Collector	Bill Collector
Yearly salary	$39,463	$35,585
Hourly rate	$18.97	$17.11
Growth rate	-8%	-8%
Number of jobs	46,897	23,746
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	High School Diploma, 27%
Average age	46	46
Years of experience	12	12

What does an insurance collector do?

An insurance collector is responsible for collecting and managing insurance payments. They need to generate funds through collecting bills, adhere to ethical standards, handle patients' claims, and complete other clerical work. They usually prepare and submit a member's bill for insurance so that the patient can be sure that there will be no delay in getting their claim.

What does a bill collector do?

A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.

Insurance collector vs bill collector salary

Insurance collectors and bill collectors have different pay scales, as shown below.

	Insurance Collector	Bill Collector
Average salary	$39,463	$35,585
Salary range	Between $33,000 And $46,000	Between $30,000 And $40,000
Highest paying City	-	Pittsfield, MA
Highest paying state	-	Virginia
Best paying company	-	Retina Group Of Washington
Best paying industry	-	Finance

Differences between insurance collector and bill collector education

There are a few differences between an insurance collector and a bill collector in terms of educational background:

	Insurance Collector	Bill Collector
Most common degree	Associate Degree, 29%	High School Diploma, 27%
Most common major	Business	Business
Most common college	-	-

Insurance collector vs bill collector demographics

Here are the differences between insurance collectors' and bill collectors' demographics:

	Insurance Collector	Bill Collector
Average age	46	46
Gender ratio	Male, 12.4% Female, 87.6%	Male, 20.0% Female, 80.0%
Race ratio	Black or African American, 13.4% Unknown, 3.9% Hispanic or Latino, 22.6% Asian, 3.3% White, 56.4% American Indian and Alaska Native, 0.5%	Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between insurance collector and bill collector duties and responsibilities

Insurance collector example responsibilities.

Verify accuracy of claims, work EOB's for all insurance company types, identify and solve problems with unpaid claims.
Handle workers' comp., HMO, PPO correspondence.
Identify incorrect charges base on proper CPT coding and payment methodologies.
Utilize ICD9 and CPT code medical directories for billing purposes to get paid on claims.
Perform necessary task to have commercial and workers comp EOB's reprocess to receive the correct total reimbursement.
Download weekly Florida Medicaid remittance amounts and send to management.

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Bill collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
Take payments by ACH and debit cards.
Collect A/R payments from medical insurance companies and customers.

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Insurance collector vs bill collector skills

Common insurance collector skills

Patients, 20%
Medical Billing, 8%
Healthcare, 7%
Medicaid, 5%
Appeals, 5%
Insurance Accounts, 4%

Common bill collector skills

Patients, 19%
Customer Service, 7%
Medicaid, 6%
Medical Billing, 4%
Patient Accounts, 4%
Appeals, 4%

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Updated January 8, 2025

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