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Insurance collector vs biller

The differences between insurance collectors and billers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an insurance collector, becoming a biller takes usually requires 1-2 years. Additionally, an insurance collector has an average salary of $39,463, which is higher than the $38,333 average annual salary of a biller.

The top three skills for an insurance collector include patients, medical billing and healthcare. The most important skills for a biller are patients, customer service, and data entry.

Insurance collector vs biller overview

Insurance CollectorBiller
Yearly salary$39,463$38,333
Hourly rate$18.97$18.43
Growth rate-8%-3%
Number of jobs46,89735,740
Job satisfaction--
Most common degreeAssociate Degree, 29%Associate Degree, 28%
Average age4646
Years of experience122

What does an insurance collector do?

An insurance collector is responsible for collecting and managing insurance payments. They need to generate funds through collecting bills, adhere to ethical standards, handle patients' claims, and complete other clerical work. They usually prepare and submit a member's bill for insurance so that the patient can be sure that there will be no delay in getting their claim.

What does a biller do?

Billers are medical professionals who are responsible for translating health care services into medical claims to be submitted to insurance companies. These billers are required to obtain patient medical records and interpret them to determine the billable units and services. They must manage all aspects of the medical billing process and make necessary contacts with insurance payers or patients to ensure maximum reimbursements. Billers must also provide services that are associated with internal and external customer billing and payment processing operations.

Insurance collector vs biller salary

Insurance collectors and billers have different pay scales, as shown below.

Insurance CollectorBiller
Average salary$39,463$38,333
Salary rangeBetween $33,000 And $46,000Between $29,000 And $49,000
Highest paying City-Washington, DC
Highest paying state-Washington
Best paying company-UC Merced
Best paying industry-Manufacturing

Differences between insurance collector and biller education

There are a few differences between an insurance collector and a biller in terms of educational background:

Insurance CollectorBiller
Most common degreeAssociate Degree, 29%Associate Degree, 28%
Most common majorBusinessHealth Care Administration
Most common college-Stanford University

Insurance collector vs biller demographics

Here are the differences between insurance collectors' and billers' demographics:

Insurance CollectorBiller
Average age4646
Gender ratioMale, 12.4% Female, 87.6%Male, 11.6% Female, 88.4%
Race ratioBlack or African American, 13.4% Unknown, 3.9% Hispanic or Latino, 22.6% Asian, 3.3% White, 56.4% American Indian and Alaska Native, 0.5%Black or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 21.8% Asian, 6.8% White, 56.9% American Indian and Alaska Native, 0.8%
LGBT Percentage8%7%

Differences between insurance collector and biller duties and responsibilities

Insurance collector example responsibilities.

  • Verify accuracy of claims, work EOB's for all insurance company types, identify and solve problems with unpaid claims.
  • Handle workers' comp., HMO, PPO correspondence.
  • Identify incorrect charges base on proper CPT coding and payment methodologies.
  • Utilize ICD9 and CPT code medical directories for billing purposes to get paid on claims.
  • Perform necessary task to have commercial and workers comp EOB's reprocess to receive the correct total reimbursement.
  • Download weekly Florida Medicaid remittance amounts and send to management.
    • Show more

Biller example responsibilities.

  • Manage payer requirements, regulatory compliance requirements, HIPAA privacy and security requirements, medical terminology and general revenue cycle procedures.
  • Ensure all ICD-9 and CPT coding are correct and forward any errors to the appropriate departments to correct.
  • Prepare forms for CPT-4 and ICD-9 coding.
  • Acquire a working knowledge of revenue codes and HCPCS codes.
  • Answer phones, review, verifying insurance and ICD-9 coding of service reports.
  • Maintain confidentiality of all pertinent client information in compliance with HIPAA laws and regulations.
    • Show more

Insurance collector vs biller skills

Common insurance collector skills
  • Patients, 20%
  • Medical Billing, 8%
  • Healthcare, 7%
  • Medicaid, 5%
  • Appeals, 5%
  • Insurance Accounts, 4%
Common biller skills
  • Patients, 18%
  • Customer Service, 10%
  • Data Entry, 6%
  • CPT, 5%
  • Medicaid, 4%
  • Patient Accounts, 4%

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Updated January 8, 2025

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