Insurance collector vs student loan collector

Differences between insurance collector and student loan collector duties and responsibilities

Insurance collector example responsibilities.

• Verify accuracy of claims, work EOB's for all insurance company types, identify and solve problems with unpaid claims.
• Handle workers' comp., HMO, PPO correspondence.
• Identify incorrect charges base on proper CPT coding and payment methodologies.
• Utilize ICD9 and CPT code medical directories for billing purposes to get paid on claims.
• Perform necessary task to have commercial and workers comp EOB's reprocess to receive the correct total reimbursement.
• Download weekly Florida Medicaid remittance amounts and send to management.
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Student loan collector example responsibilities.

• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
• Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.
• Maintain existing customer base by building strong relationships that includes contract negotiation and customer issue resolution.
• Research patient account information and make contact with insurance carriers to determine patient eligibility for Medicare benefits.
• Secure modification documents including HAMP and bank require documents.