Insurance follow up representative vs insurance representative

The differences between insurance follow up representatives and insurance representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance representative has an average salary of $35,958, which is higher than the $33,022 average annual salary of an insurance follow up representative.

The top three skills for an insurance follow up representative include patients, customer service and medical billing. The most important skills for an insurance representative are customer service, patients, and health insurance.

Insurance follow up representative vs insurance representative overview

	Insurance Follow Up Representative	Insurance Representative
Yearly salary	$33,022	$35,958
Hourly rate	$15.88	$17.29
Growth rate	6%	6%
Number of jobs	57,034	87,843
Job satisfaction	5	-
Most common degree	Associate Degree, 28%	Bachelor's Degree, 45%
Average age	46	46
Years of experience	-	-

What does an insurance follow up representative do?

Insurance Follow Up Representatives are responsible for processing and bringing claim resolution to outstanding medical insurance accounts for a healthcare organization. Their duties include managing status account updates, assessing the course of action for accounts, conducting outbound calls, handling incoming calls, and processing correspondences with relevant parties involved. They also perform reconciliation, issue escalation to team leaders, and ensure compliance with company policies and regulations.

What does an insurance representative do?

An insurance representative serves as a client's point of contact in insurance companies. Their responsibilities include researching client opportunities, reaching out to potential clients to offer products and services, discussing terms and policies, providing detailed advice, and assisting in every procedure, ensuring convenience and client satisfaction. Aside from securing sales, an insurance representative may also process applications and claims while adhering to the company's policies and regulations. Furthermore, they may also perform clerical tasks such as handling calls and correspondence, arranging appointments, and maintaining records of all transactions.

Insurance follow up representative vs insurance representative salary

Insurance follow up representatives and insurance representatives have different pay scales, as shown below.

	Insurance Follow Up Representative	Insurance Representative
Average salary	$33,022	$35,958
Salary range	Between $26,000 And $41,000	Between $29,000 And $44,000
Highest paying City	-	Lacey, WA
Highest paying state	-	Washington
Best paying company	-	Santander Bank
Best paying industry	-	Finance

Differences between insurance follow up representative and insurance representative education

There are a few differences between an insurance follow up representative and an insurance representative in terms of educational background:

	Insurance Follow Up Representative	Insurance Representative
Most common degree	Associate Degree, 28%	Bachelor's Degree, 45%
Most common major	Health Care Administration	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Insurance follow up representative vs insurance representative demographics

Here are the differences between insurance follow up representatives' and insurance representatives' demographics:

	Insurance Follow Up Representative	Insurance Representative
Average age	46	46
Gender ratio	Male, 11.3% Female, 88.7%	Male, 29.8% Female, 70.2%
Race ratio	Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 4.8% White, 66.5% American Indian and Alaska Native, 0.1%	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%
LGBT Percentage	7%	7%

Differences between insurance follow up representative and insurance representative duties and responsibilities

Insurance follow up representative example responsibilities.

Conduct analysis/research and lead dispute resolutions in appeals processes.
Cold-Cal to generate leads for individual life and disability insurance and annuities.
Network with various patient accounts financial officers of several medical centers and hospitals to certify uninsure patients for Medicaid.
Study ICD-9 and ICD-10 to gain further knowledge of the new changes coming within the coding.
Maintain all HIPPA rules, regulations and guidelines.
Apply all HIPPA rules and regulations to all accounts.

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Insurance representative example responsibilities.

Cold-Cal to generate leads for individual life and disability insurance and annuities.
Confer with AAA members to discuss options and plans for the insurance needs of family and services provide.
Promote AAA insurance to current, former, and potentially new customers by providing quality and accurate product knowledge.
Assist field agents with Medicare applications, review Medicaid state system regarding eligibility.
Review medical web sites and Medicare inquiry system to determine eligibility for Medicaid and other insurance policies.
Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.

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Insurance follow up representative vs insurance representative skills

Common insurance follow up representative skills

Patients, 17%
Customer Service, 10%
Medical Billing, 7%
Patient Accounts, 7%
Phone Calls, 6%
Appeals, 6%

Common insurance representative skills

Customer Service, 18%
Patients, 16%
Health Insurance, 6%
Medicaid, 4%
Insurance Coverage, 4%
Data Entry, 4%

Insurance Follow Up Representative vs. similar jobs

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Zippia Careers
Sales Industry
Insurance Follow Up Representative
Insurance Follow Up Representative vs Insurance Representative

Updated January 8, 2025

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