Insurance follow up representative vs insurance sales representative

The differences between insurance follow up representatives and insurance sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance sales representative has an average salary of $61,386, which is higher than the $33,022 average annual salary of an insurance follow up representative.

The top three skills for an insurance follow up representative include patients, customer service and medical billing. The most important skills for an insurance sales representative are customer service, excellent time management, and work ethic.

Insurance follow up representative vs insurance sales representative overview

	Insurance Follow Up Representative	Insurance Sales Representative
Yearly salary	$33,022	$61,386
Hourly rate	$15.88	$29.51
Growth rate	6%	6%
Number of jobs	57,034	201,879
Job satisfaction	5	-
Most common degree	Associate Degree, 28%	Bachelor's Degree, 59%
Average age	46	46
Years of experience	-	-

What does an insurance follow up representative do?

Insurance Follow Up Representatives are responsible for processing and bringing claim resolution to outstanding medical insurance accounts for a healthcare organization. Their duties include managing status account updates, assessing the course of action for accounts, conducting outbound calls, handling incoming calls, and processing correspondences with relevant parties involved. They also perform reconciliation, issue escalation to team leaders, and ensure compliance with company policies and regulations.

What does an insurance sales representative do?

An insurance sales representative is primarily responsible for securing insurance sales by reaching out to clients through calls, correspondence, and even appointments. They are also responsible for gathering client information, discussing and recommending suitable terms, and even providing advice to meet their needs, all while building rapport to ensure customer satisfaction. There are also instances where they have to adjust existing terms, assist in filling out applications, and produce progress reports. Furthermore, it is essential to devise strategies to find new sales opportunities, as most insurance sales representatives must reach a particular sales target.

Insurance follow up representative vs insurance sales representative salary

Insurance follow up representatives and insurance sales representatives have different pay scales, as shown below.

	Insurance Follow Up Representative	Insurance Sales Representative
Average salary	$33,022	$61,386
Salary range	Between $26,000 And $41,000	Between $38,000 And $97,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	FFL Partners
Best paying industry	-	Finance

Differences between insurance follow up representative and insurance sales representative education

There are a few differences between an insurance follow up representative and an insurance sales representative in terms of educational background:

	Insurance Follow Up Representative	Insurance Sales Representative
Most common degree	Associate Degree, 28%	Bachelor's Degree, 59%
Most common major	Health Care Administration	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Insurance follow up representative vs insurance sales representative demographics

Here are the differences between insurance follow up representatives' and insurance sales representatives' demographics:

	Insurance Follow Up Representative	Insurance Sales Representative
Average age	46	46
Gender ratio	Male, 11.3% Female, 88.7%	Male, 53.9% Female, 46.1%
Race ratio	Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 4.8% White, 66.5% American Indian and Alaska Native, 0.1%	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%
LGBT Percentage	7%	7%

Differences between insurance follow up representative and insurance sales representative duties and responsibilities

Insurance follow up representative example responsibilities.

Conduct analysis/research and lead dispute resolutions in appeals processes.
Cold-Cal to generate leads for individual life and disability insurance and annuities.
Network with various patient accounts financial officers of several medical centers and hospitals to certify uninsure patients for Medicaid.
Study ICD-9 and ICD-10 to gain further knowledge of the new changes coming within the coding.
Maintain all HIPPA rules, regulations and guidelines.
Apply all HIPPA rules and regulations to all accounts.

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Insurance sales representative example responsibilities.

Used consultative upselling techniques to provide leads
Translate and assign diagnosis and medical procedures into CPT, ICD-9 and ICD-10 codes.
Lead rep for major payer.
Monitor the performance of each account rep.
Educate physicians and clinic staff on current ICD 9 and CPT coding regulations.
Comply with company policy, procedures, and pertinent laws and regulation such a HIPAA.

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Insurance follow up representative vs insurance sales representative skills

Common insurance follow up representative skills

Patients, 17%
Customer Service, 10%
Medical Billing, 7%
Patient Accounts, 7%
Phone Calls, 6%
Appeals, 6%

Common insurance sales representative skills

Customer Service, 17%
Excellent Time Management, 16%
Work Ethic, 12%
Strong Customer Service, 11%
Strong Work Ethic, 11%
Lead Generation, 4%

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Zippia Careers
Sales Industry
Insurance Follow Up Representative
Insurance Follow Up Representative vs Insurance Sales Representative

Updated January 8, 2025

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