Insurance follow up representative vs representative

The differences between insurance follow up representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a representative has an average salary of $36,023, which is higher than the $33,022 average annual salary of an insurance follow up representative.

The top three skills for an insurance follow up representative include patients, customer service and medical billing. The most important skills for a representative are cleanliness, patients, and customer issues.

Insurance follow up representative vs representative overview

	Insurance Follow Up Representative	Representative
Yearly salary	$33,022	$36,023
Hourly rate	$15.88	$17.32
Growth rate	6%	-4%
Number of jobs	57,034	252,761
Job satisfaction	5	5
Most common degree	Associate Degree, 28%	Bachelor's Degree, 53%
Average age	46	40
Years of experience	-	12

What does an insurance follow up representative do?

Insurance Follow Up Representatives are responsible for processing and bringing claim resolution to outstanding medical insurance accounts for a healthcare organization. Their duties include managing status account updates, assessing the course of action for accounts, conducting outbound calls, handling incoming calls, and processing correspondences with relevant parties involved. They also perform reconciliation, issue escalation to team leaders, and ensure compliance with company policies and regulations.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Insurance follow up representative vs representative salary

Insurance follow up representatives and representatives have different pay scales, as shown below.

	Insurance Follow Up Representative	Representative
Average salary	$33,022	$36,023
Salary range	Between $26,000 And $41,000	Between $23,000 And $55,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Google
Best paying industry	-	Transportation

Differences between insurance follow up representative and representative education

There are a few differences between an insurance follow up representative and a representative in terms of educational background:

	Insurance Follow Up Representative	Representative
Most common degree	Associate Degree, 28%	Bachelor's Degree, 53%
Most common major	Health Care Administration	Business
Most common college	University of Pennsylvania	-

Insurance follow up representative vs representative demographics

Here are the differences between insurance follow up representatives' and representatives' demographics:

	Insurance Follow Up Representative	Representative
Average age	46	40
Gender ratio	Male, 11.3% Female, 88.7%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 4.8% White, 66.5% American Indian and Alaska Native, 0.1%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between insurance follow up representative and representative duties and responsibilities

Insurance follow up representative example responsibilities.

Conduct analysis/research and lead dispute resolutions in appeals processes.
Cold-Cal to generate leads for individual life and disability insurance and annuities.
Network with various patient accounts financial officers of several medical centers and hospitals to certify uninsure patients for Medicaid.
Study ICD-9 and ICD-10 to gain further knowledge of the new changes coming within the coding.
Maintain all HIPPA rules, regulations and guidelines.
Apply all HIPPA rules and regulations to all accounts.

Show more

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Show more

Insurance follow up representative vs representative skills

Common insurance follow up representative skills

Patients, 17%
Customer Service, 10%
Medical Billing, 7%
Patient Accounts, 7%
Phone Calls, 6%
Appeals, 6%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

Insurance Follow Up Representative vs. similar jobs

Insurance Follow Up Representative related careers

Insurance Follow Up Representative related jobs

What similar roles do

Zippia Careers
Sales Industry
Insurance Follow Up Representative
Insurance Follow Up Representative vs Representative

Updated January 8, 2025

Browse sales jobs

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z