Coordinator, Tech Trainer
Job training specialist job in Liberty, MO
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock (NYSE: SW) is the go-to sustainable packaging partner of choice. We offer an unrivaled product portfolio and bring expertise, scale, and a global presence of 500+ converting operations and 63 mills across 40 countries. Learn more at ************************
We offer an unparalleled portfolio of innovative packaging solutions, ranging from corrugated and consumer packaging to Bag-in-Box packaging and point-of-sale displays. With the circular economy at the core of our business, we use renewable, recyclable, and recycled materials to create sustainable packaging solutions.
As a trusted partner to companies across the world, Smurfit Westrock is dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. We are committed to delivering meaningful value for shareholders, customers, employees, and the communities where we operate.
Location and/or Business/Division Details (if applicable)
Title: Technical Trainer (OPTTS3)
Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site Supervisor, Technical Trainers OR the General Manager (depending on size/scope of plant) and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.
Major Job Responsibilities:
Completes daily technical training on the floor to assist with the Certification of team members in their roles
Partners with the site leadership team to support New Hire Orientation/ On Boarding Training
Owns tracking, evaluating, and measuring training locally using the company's Dept. Training Standards & Learning System tools
Supports site specific technical learning solution creation (SOP's, Guided Workflows, Technical Learning Aids - to assist with training)
Develops, builds, and maintains relationships with trainees & leaders in their role
Participates in new teammate hiring process - assesses candidates' skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
Conducts training on all shifts
Influences others to be safety-minded
Team members will be certified through a Train the Trainer process, support managing day-to-day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
Additional duties as assigned
How you will impact WestRock:
Improve local team performance through increasing skills and time to certification processes
Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset
What you need to succeed:
Critical Skills/ Capabilities:
Growth and Results Oriented: Results oriented person that looks for constant ways to improve
Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams (self-awareness)
Accountability: Holds self and others responsible for actions and results
Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
Quality: Actively work to ensure quality is ensured while minimizing waste
Technical Skills:
1 - 3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
2 - 4 years' experience in a manufacturing environment preferred
Knowledge of Learning Management Systems preferred
Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms
Others Qualification:
Facilitation/ Presentation Skills
Influencing
Partnering
Problem Solving/ Continuous Improvement
Professionalism
What we offer:
Comprehensive training with numerous learning and development opportunities
An attractive wage, reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work
Smurfit Westrock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.
#WorkWithSmurfitWestrock
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Increased Comp, with Tenure and Quality Bonus, Teaching Availability
Job training specialist job in Saint Louis, MO
Additional Information About the Role
BJC Medical Group is seeking a board-certified Internal Medicine physician
for a
Nocturnist
position at Missouri Baptist Medical Center, the largest community based hospital with BJC Healthcare. BJC Medical Group serves thousands of patients every day across Missouri and Illinois. We are a physician-led group and part of BJC HealthCare, one of the top health care organizations in the country. Join our team today!
Position Highlights:
12 Hour Shifts from 7:00 PM to 7:00 AM
Closed, 30 bed ICU
EMR: EPIC
Compensation & Benefits:
Up to $378,560 for 182 shifts per year
Up to $30,000 Sign-on Bonus
Up to $100,000 student loan repayment
Tenure Bonus starting year three
Quality Bonus - paid yearly
Comprehensive benefits including malpractice coverage (with tail provided)
Relocation reimbursement available
CME Allowance
Health, pharmacy, dental, vision, long-term disability, life, AD&D
Not able to sponsor J-1
Community Description:
St. Louis offers a host of attractions and activities that include the nationally recognized St. Louis Zoo, Forest Park, The Muny, Anheuser-Busch Brewery, Busch Stadium, Scottrade Center, Hollywood Casino Amphitheatre, The City Museum, St. Louis Art Museum, Peabody Opera house, Fox Theatre, Chaifetz Arena, The Hill, Union Station, and more!
Fantastic sports culture with both the 2019 Stanley Cup winning Blues and the multi-year World Series winning Cardinals
Features ample fine-dining, vegan friendly restaurants, gluten free friendly eateries, wineries, and microbreweries
Low cost-of-living with a healthy and balanced real estate market in a major metropolitan area
Access to great public and private schools
Family-friendly communities: safe, inviting, and great for kids
Direct access to Lambert International Airport via public transportatio
For questions and further details, please reach out to Amy Taylor at ******************
Overview
BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.
Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.
Missouri Baptist Medical Center Hospitalists are medical physicians who specialize in the care of hospitalized patients. They are located on the campus located in Town & Country, MO.
Preferred Qualifications
Role Purpose
The physician will provide professional medical services within the practicing Specialty to the best of physician's ability through direct patient care and spend additional time as necessary to perform other related duties such as completing medical records, providing MyChart consultations and inbasket management, conducting patient-specific education and collaborating with advanced practice providers and care team members.
Responsibilities
Manages the medical care of patient panel by providing or otherwise arranging for inpatient hospital care of physician's patients, either through regular hospital rounds, making arrangements with one or more hospitalist(s) or other qualified physician to provide coverage for physician's hospitalized patients consistent with Medical Staff requirements.
Collaborates with patients, families, and members of the care team to ensure excellent patient care outcomes at the clinic location(s) designated by BJC and any other BJC clinical outreach location to which physician may be assigned as patient care demands.
Performs and documents medical histories and physicals in the patient's medical record as required by hospital medical staff bylaws.
Provides or arranges for call coverage for clinic patients and inpatient call coverage in a manner acceptable to BJC and in accordance with Medical Staff bylaws, while observing and following all BJC policies and procedures and all applicable legal, ethical and professional standards.
Collaborates and teaches advanced practice providers, support staff or any care team member assigned in the care of physician's patient panel.
BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements
Education
Doctorate
- Medicine
Experience
Supervisor Experience
No Experience
Licenses & Certifications
Board Eligible or Board Certified in Practicing Specialty
Licensed Physician
Preferred Requirements
Experience
2-5 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Training Specialist
Job training specialist job in Saint Joseph, MO
If you're considering a career with Altec, there's never been a better time to join us! Our company was founded on values that place the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design, manufacturing and service - and that's why we're the ideal place for you to grow your career.
Founded in 1929, Altec is a privately held company headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries around the world.
Professional
Serve as a positive example of Altec's "Safety in Everything We Do" at all times
Study and comprehend applicable industry safety regulations and design standards
Perform classroom and hands-on instruction, and facilitate online learning as required
Develop and expand training market for equipment arena as required
Prepare and deliver safety presentations to a wide range of audience
Analyze and solve problems independently with minimal supervision
Other duties as assigned
Technical
Actively contribute to Altec product development process
Develop and maintain proficiency operating Altec equipment, including aerial devices, digger derricks, cranes, and other units as required
Apply a working knowledge of learning management system administration
Complete requirements for and administer equipment certification as required
Instructional Design and Review
Effectively engage in team projects as co-contributor or team leader
Develop training courses using standard instructional design guidelines
Review, evaluate and modify current/future courses, applying relevant standards
Review or create operator safety guidelines, manuals and instructional material
Apply appropriate content delivery methods to course design
MINIMUM QUALIFICATIONS
Bachelor's Degree required
Four years of experience in a technical training/instructional capacity required
Accredited training environment experience highly desired
Industrial or other equipment safety training experience highly desired
Excellent written and verbal communication skills required
Valid U.S. State-issued Driver's License required
Must be eligible for U.S. Passport within 60 days of hire
Mechanical aptitude, product or industry knowledge required
NCCCO or equivalent crane operator certification highly desired
Must be able to lift up to 50 lbs
Must be able to safely board machinery using ladders or steps
Working in elevated equipment at heights over 100 feet is required
Significant amount of outdoor, physical activity is required
Proficiency with Microsoft Office programs, e.g. Word, PowerPoint, required
Experience with learning management systems highly desired
Must be able to travel (50 - 60%), including occasional weekends
Spanish language fluency is preferred
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Senior CRA Vaccines- FSP
Job training specialist job in Kansas City, MO
**Phase I vaccine experience preferred**
** fast paced studies**
** 10 site visits a month**
The Senior CRA will monitor the progress of clinical studies at investigative sites or remotely, and ensure clinical trials are conducted, recorded, and reported in accordance with the protocol, standard operating procedures (SOPs), ICH-GCP, and all applicable regulatory requirements.
Responsibilities:
Applies knowledge of ICON's policies and procedures
Demonstrates excellent written and oral communication
Demonstrates excellent knowledge of ICH/GCP
Displays ability to manage investigative sites to facilitate trial deliverables
Demonstrates ability to escalate issues appropriately
Conducts monitoring to confirm subject safety and data integrity
Describes and demonstrates the principals of IP accountability
Identifies scientific misconduct at the site level
Demonstrates working knowledge of Microsoft Office applications, Clinical Trial Management Systems, IVRS/IWRS and Electronic Data Capture platforms
Mentors CRAs new to the position or company
Serves as an observation visit leader
Conducts monitoring evaluation visits
Assists team lead in the development of trial tools or documents
Assists with CTM tasks
Participates in the development of process changes/improvements
Presents at client meetings/Investigator meetings
Provides training to trial teams
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Customer Technical Training Specialist (Associate or Mid-Level)
Job training specialist job in Hazelwood, MO
Company:
Boeing Aerospace Operations
We are Boeing Global Services (BGS) Engineering team creating and implementing innovative technologies that make the impossible possible and enabling the future of aerospace. We provide engineering design and support, including aftermarket modifications, and are innovating to make product and services safety even stronger. Join us and put your passion, determination, and skill to work building the future! #TheFutureIsBuiltHere #ChangeTheWorld
BGS has an exciting opportunity for a Customer Technical Training Specialist to support multiple current and future Boeing programs. We are seeking a skilled Maintenance (SME) with experience as a fighter aircraft mechanic. The ideal candidate will design, develop, and deliver innovative technical learning solutions tailored to military aircraft maintainers. This role requires an understanding of complex aircraft maintenance learning objectives, course structure, content, and methodologies. The SME will be responsible for developing and maintaining effective learning solutions to meet customer aircraft maintenance training requirements, instructing advanced training courses, and evaluating the effectiveness of training programs based on customer feedback and operational outcomes.
Our teams are currently hiring for a broad range of experience levels including; Associate or Mid-Level Customer Technical Training Specialists.
Position Responsibilities:
Identify and define customer technical training needs and requirements
Develop technical training proposals
Evaluate and determine training objectives, content, design, and technologies
Use specialized software technology to research, develop and modify new and existing media and materials
Prepare lesson plans and instruct participants
Research, develop, deliver, and evaluate effectiveness of standard technical training
Support developing and documenting training standards and specifications
Basic Qualifications (Required Skills/Experience):
4+ years of experience performing aircraft maintenance on USAF and/or USN aircraft
Prior United States Air Force and/or United States Navy experience
Fluency and/or adaptability with computer-based applications
Ability to type adequately on a keyboard
Experience with Microsoft Word, Excel, and PowerPoint
Preferred Qualifications (Desired Skills/Experience):
10+ years of experience performing aircraft maintenance on USAF and/or USN aircraft
Maintenance Instructor Experience
Courseware Development Experience
Maintenance Experience on any of the following F-22, F-35, F/A-18.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies
.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range Associate (Level 2): $65,450 - $88,550
Summary pay range Mid-Level (Level 3): $81,600 - $110,400
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
This position offers relocation based on candidate eligibility.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
E-Verify (Spanish)
Right to Work Statement
Right to Work (English)
Right to Work (Spanish)
Auto-ApplyPlant Operations Training Specialist
Job training specialist job in Missouri
Plant Operations Training Specialist - Higginsville, MO WinCup is a food service packaging company focused on providing our customers and consumers the highest quality products allowing them to enjoy the beverages and foods they love, whether at home, or on the go. Trusted since 1962, WinCup is now a leading manufacturer passionately transitioning into an innovative, technology driven enterprise focused on creating superior products and brands directly addressing global plastic pollution. WinCup is driven by our Vio biodegradable foam technology, our Phade line of PHA based straws and stirrers which are the only Marine Biodegradable, Home and Industrial Compostable straws and stirrers in the world! We are passionately committed to the environment, excellence, innovation and growth. For additional information regarding WinCup and our ground-breaking and environmentally friendly products, check us out at ****************** ************************* ******************** We are a dynamic, diverse and inclusive team bound together by our shared Values of:
One Team
Performance Based; Rewards & Recognition Driven
Excellence in All We Do
Respectful and Engaged Leadership
Always Do the Right Thing
Here at WinCup we are proud to offer our valued, full-time Team Members a competitive, comprehensive compensation and benefits package with most benefit eligibility beginning just 31 days post hire, including medical, dental, vision and life insurance plans. We also offer paid time off (PTO) and holidays, short & long-term disability, and an Employee Assistance Plan (EAP). And, to top it off, we offer a 401(k) plan with a generous company match available after only 60 days of employment! So, if you are passionate about working on exceptional brands driven by innovation that will leave a lasting and positive impact on the environment, keep reading to see if you think you might make a great addition to our growing team! POSITION/TITLE: Plant Operations Training Specialist WORK LOCATION: Higginsville, MO POSITION REPORTS TO: Safety & CI Manager WORK TYPE: ON SITE (non-remote/non-hybrid) JOB SUMMARY: The Plant Operations Training Specialist is responsible for providing new hires and/or newly placed team members with consistent, thorough, and equitable training. This role ensures that all trainees understand and follow safety policies and protocols, quality procedures, Good Manufacturing Practices (GMPs), and Safe Quality Food (SQF) standards. The Training Specialist will guide trainees in developing the skills needed to achieve standard cycle times on all production equipment. They will also participate in the evaluation process during the team member's placement probationary period, assisting with the preparation and delivery of performance reviews. In addition, this position is responsible for updating and maintaining Standard Operating Procedures (SOPs) and training materials to ensure accuracy and compliance. ESSENTIAL JOB FUNCTIONS: Compliance & Safety
Comply with all Good Manufacturing Practices (GMPs), Food Safety, HACCP, and SQF requirements; promptly correct and/or report any non-compliance to Management or the SQF Practitioner.
Ensure trainees work safely and follow all safety rules, regulations, and company policies.
Train new employees on all machine room and packing room safety procedures; promptly address and correct any infractions related to safety, quality procedures, GMPs, or policies.
Teach interlock procedures and ensure trainees understand and can follow them.
Keep safety top-of-mind when working around machinery and using tools.
Training Delivery
Report to all scheduled shifts on time and attend required meetings.
Train new employees on correct quality procedures, defect identification, and defective shut-off protocols.
Prevent defective product from entering the packing floor by enforcing the defective shut-off procedure.
Clearly communicate performance expectations and desired results to trainees.
Troubleshoot machine problems and demonstrate solutions as part of training.
Learn existing training standards thoroughly and train others to meet those standards.
Train and certify trainees on industrial power equipment including forklifts, baggers and production equipment.
Train and certify trainees on LOTO and other compliance procedures.
Sign off on all training completion and recertification.
Evaluation & Documentation
Conduct follow-up evaluations with trainees after initial training-at 90 days or as needed.
Upload completed training evaluations to the designated drive or submit training materials to the Manager for uploading into Paycor.
Continuous Improvement
Maintain a clean and organized work area in accordance with company work rules.
Identify and communicate suggestions for process or training improvements.
Develop new training standards as needed and update existing ones to maintain accuracy and compliance.
Perform other duties as assigned by WinCup leadership.
EDUCATION REQUIREMENTS: High School Diploma Some College preferred REQUIRED EXPEREINCE/SKILLS:
Minimum of 2 years of formal trainer experience in a manufacturing environment including training delivery in the areas of industrial equipment, safety, and quality.
Prior experience with training and SOP content creation/revision preferred.
The list of job requirements above is not intended to be exhaustive or all-inclusive.
PHYSICAL DEMANDS (Manufacturing Plant): The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of a position in our manufacturing plants.
Note that office positions located within our Manufacturing Plants often require some plant floor presence throughout the day so that while these demands may not always apply, they should still be noted.
Team Member will frequently be required to actively listen and exchange information.
Team Member will be required to observe and assess information in a fast paced environment.
Requires frequent use of a production, manufacturing equipment and/or machinery.
Will be required to frequently move/transport materials weighing up to 50 pounds which may require frequent bending, twisting and reaching motions.
Team Member may be required to remain stationary for extended periods of time.
Team Member may be required to stand for long periods up to 8, 10 or 12 hours shifts.
Team Member may be required to talk, walk, sit; use hands to finger, handle and feel objects, tools, and controls; reach with hands and arms; stoop, kneel, crawl or crouch.
WORK ENVIRONMENT (Manufacturing Plant): The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of a position in our manufacturing plants.
Note that office positions located within our Manufacturing Plants often require some plant floor presence throughout the day so these work environment details may not always apply, they should still be noted.
Work space is one that contains moving mechanical parts.
Requires work in an indoor manufacturing environment that may be exposed to extreme heat that is not air conditioned.
Work environment contains loud noises and odors that may last for long periods of time or on a continual basis as well as occasional airborne particles.
Must wear PPE while working, which includes hairnet, hearing protection and safety glasses with side guards at all times.
Ability to work an 8+, 10+ or 12+ hour shifts as designated.
Able to work weekdays, weekends and overtime as designated.
WinCup reserves the right to revise or update this job description as needed to better comply with the actual essential function of the job requirements as business needs dictate. WinCup is an EEO/AA and E-Verify employer. At WinCup we are committed to building a diverse and inclusive workplace that embraces the diversity and strengths of our Team Members, our customers, and community. We welcome and consider applications from all qualified candidates, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We firmly believe that a diverse organization creates opportunities for all individuals to showcase their talents, both independently and collaboratively. Diversity fuels our ability to be truly innovative by embodying our values, driving our success, and fostering an environment where every Team Member can thrive and perform at their very best. To ensure the safety of our team members in the workplace, we perform background and drug screenings.
Thank you for considering WinCup and helping us make a difference!
Training Specialist
Job training specialist job in Missouri
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical in ensuring that new hire agents are effectively onboarded, trained, and continuously developed to meet company standards. The ideal candidate will be responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires excellent communication skills, a strong understanding of training methodologies, and the ability to mentor and motivate employees.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key Responsibilities:
Lead initial training and coaching sessions for new hire agents to ensure they understand the company's products, services, and procedures.
Create educational materials such as digital presentations, manuals, and instructional videos.
Conduct regular refresher sessions to keep agents updated on new products and services.
Measure the effectiveness of training sessions and prepare progress reports.
Observe daily operations and identify areas where agents need additional training.
Provide on-the-job coaching to help agents improve their performance.
Offer ongoing support and mentorship to both new and experienced agents.
Design and maintain Standard Operating Procedures (SOPs) for training and operations.
Identify and implement best practices to enhance training effectiveness.
Work closely with team leaders and managers to ensure training aligns with organizational goals.
Keep stakeholders informed about training initiatives and progress.
Manage the onboarding process for new hires to ensure a smooth transition.
Handle administrative processes related to new hires.
Provide guidance and support to new hires to help them adapt to the company culture and expectations.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
High School Diploma
3-4 years of experience working as a call center trainer or team leader.
Proven experience in designing and delivering training programs.
Familiarity with adult learning principles and various training methodologies.
Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology.
Proficiency in using Zoom as a training environment.
Understanding of call center metrics, KPIs, and operational procedures.
Excellent verbal and written communication skills.
Strong interpersonal skills to effectively mentor and motivate trainees.
Ability to assess training effectiveness and identify areas for improvement.
Flexibility to adapt training programs to meet the evolving needs of the call center.
Strong organizational skills with attention to detail.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Auto-ApplyTraining Specialist
Job training specialist job in Springfield, MO
Job Description
Looking for More Than Just a Job? Youve Found It. At Farmers Insurance, you're never just a number you're part of something bigger. For over 100 years, we've fostered a community where people are valued, supported, and empowered to grow. We believe in creating a workplace where collaboration thrives, ideas are welcomed, and every team member knows their work has real impact. Our mission is to help individuals and families through life's toughest moments and it's our people who make that possible. From your very first day, you'll be encouraged to bring your whole self to work, take on meaningful challenges, and grow in ways that matter to you. This is your opportunity to belong, thrive, and make a difference all while building a meaningful career with Farmers Insurance.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Career Growth Opportunities
Paid Holidays
Responsibilities
Training Specialist Commercial Lines Farmers Insurance. The Training Specialist is responsible for coordinating, developing, and delivering training programs for the Underwriter and Assistant Underwriter teams. This role ensures team members maintain consistent, accurate, and up-to-date knowledge of Farmers Insurance commercial lines products, services, systems, and industry best practices. By monitoring industry trends and evolving regulatory requirements, the Training Specialist helps ensure our teams are equipped to deliver high-quality, compliant underwriting decisions. This position plays a critical role in onboarding new staff, facilitating continuous learning, and promoting professional development across the department. Conducts and coordinates all training for new Underwriters and Assistant Underwriters
Performs ongoing training of existing Underwriters and Assistant Underwriters to ensure consistency in adherence to our underwriting guidelines and procedures across all underwriting teams Trains all staff on rate changes, new products, services, coverages, endorsements, etc. or any emerging issues pertaining to commercial lines
Provides all interdepartmental communication on rate changes, new products, services, coverages, endorsements, etc. or any emerging issues pertaining to commercial lines
Maintains and updates all Underwriter and Assistant Underwriter procedure manuals
Participates as needed in agency training sessions conducted by the sales department
Conducts all training of Field Managers on commercial lines issues and topics
Performs other duties as assigned
Requirements
Insurance sales experience
Demonstrated ability to:
Train others
Show extensive persuasive abilities, tact, and be able to communicate with personnel at all levels of the organization
Analyze, organize and prioritize work while meeting multiple deadlines
Effectively present information and respond to questions from group of managers, clients, customers, and the general public
Communicate effectively in both oral and written form
Maintain a positive image and build strong relationships
Demonstrated skill in:
Situational analysis and decision-making
Customer service
Listening and communicating with the ability to speak in public
Executing and carrying out company directives
Demonstrated knowledge of:
Insurance industry and terminology within specialized product lines
Industry standards, marketplace environment, pricing, rates, and product offerings
Revenue Cycle Training Specialist
Job training specialist job in Kansas City, MO
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. Revenue Cycle Training Specialist 101 Truman Medical Center
Job Location
University Health Truman Medical Center
Kansas City, Missouri
Department
Central Access Services UHTMC
Position Type
Full time
Work Schedule
8:00AM - 4:30PM
Hours Per Week
40
Job Description
The Revenue Cycle Training Specialist supports the Revenue Cycle Training Analyst in the education and development of front-end revenue cycle staff. This role is responsible for executing training initiatives, working system and performance reports, conducting one-on-one employee coaching, delivering training content, and rounding regularly with staff to ensure consistent adherence to best practices.
Minimum Requirements
* High School diploma or equivalent
* Minimum of three years' of experience in a healthcare setting with direct experience in eligibility verification, scheduling and registration Excellent interpersonal, communication, and presentation skills.
* Strong understanding of front-end revenue cycle functions, including insurance eligibility, patient registration, and appointment scheduling.
* Familiarity with EHR and patient access systems (e.g., Epic, Cerner, or other applicable systems).
* Ability to analyze reports and identify training or performance trends.
* Proficiency in Microsoft Office applications
* Demonstrated ability to adapt in various situations and remain flexible in a dynamic, fast-paced environment.
Preferred Qualifications
* Associate degree or higher in healthcare, business, or a related field preferred. Prior experience in a training, lead, or mentoring capacity is highly preferred
Auto-ApplyImagery and Sensors Specialist GEOINT Training
Job training specialist job in Saint Louis, MO
Role Description
The Imagery and Sensors Specialist delivers advanced training in imagery analysis and sensor technologies for a government client, enhancing GEOINT capabilities. This role involves leading instructional efforts, mentoring others, and ensuring training reflects cutting-edge techniques in a mission-critical context.
Duties
Lead training on imagery analysis, exploitation systems, and sensor data sources.
Apply expertise in complex scenarios to educate learners on GEOINT applications.
Mentor team members and contribute to curriculum development and updates.
Collaborate with stakeholders to align training with agency priorities.
Adapt training methods to incorporate new sensor technologies and feedback.
Requirements
Education: Bachelor's degree from an accredited institution, related to imagery analysis or sensor technologies.
Certification: Department of Defense (DoD) Basic Instructor Certification.
Experience: Minimum 5-10 years in imagery analysis or sensor-related fields.
Skills: Advanced imagery and instructional skills; ability to travel and work in varied training environments.
Auto-ApplyTraining Specialist
Job training specialist job in Independence, MO
Empower and support adults with disabilities to engage and connect with their own community. We do this by helping people to set and accomplish personal goals based around becoming more independent. Our Training Specialist helps develop creative learning opportunities for CBDS participants to accomplish their goals within their community. In this position, you will support neurodiverse adults while they find new hobbies, make friends, learn about their community, volunteer, and try new things while building self-reliance.
EDUCATION
High school diploma or general education degree (GED). Bachelor's degree preferred.
EXPERIENCE
Experience working with individuals with disabilities in vocational rehabilitation and/or training settings is desirable. Education may substitute for experience.
COMPUTER SKILLS
MS Office: Word, Excel, Outlook, Internet, Set-Works, Vertex, SharePoint, Teams
CERTIFICATES AND LICENSES
Must have a valid driver's license at time of application and obtain a Class E Chauffeur's License within 30 days of hire.
1st aid/CPR certified (Job One will provide training if needed)
OTHER REQUIREMENTS
Respect the rights and dignity of people with Developmental Disabilities and willingness to advocate on their behalf.
Respect and recognize the cultural and spiritual diversity of our participants.
Ability to plan, schedule, and implement activities with CBDS participants.
Recognition of personal biases.
Knowledge of programs and services for people with developmental disabilities preferred
Willingness to travel on company business in personal or company vehicle.
Good written, oral, and communication skills.
Ability to be flexible.
Affirmative drug and alcohol screening. (Limited panel screening)
Affirmative criminal/abuse background check.
ESSENTIAL JOB FUNCTIONS
Working with individuals with community integration and prevocational authorization.
Provides support to individuals in the community in accordance with their individual community-based wants and needs.
Supports individuals in achieving successful community integration and engagement.
Support individuals in understanding community and cultural values, expectations, and social constructs essential to positive community access and engagement; Assist participants in recognizing and monitoring their own personal safety (physical and mental) within the community.
Provides vocational skills training to prepare individuals for independent community access and engagement.
Integrates the desires and needs of each participant into the customized service plan and activities.
Trains, coaches, or mentors CBDS participants in accordance with their customized, person-centered service plan.
Provides support to individuals one on one and in a small group setting within the community.
Provides participant community access skill development by utilizing community engagement and integration activities.
Support participants in understanding community and cultural values, expectations and social constructs essential to positive community access and engagement; Assist participants in recognizing and monitoring their own personal safety (physical and mental) within the community.
Develop functional capacities, as required, to assist individuals in reaching their optimum and desired level of community access, engagement and independence.
Meet billable goal of 25-30 hours per week consistently.
Transports CBDS individuals when necessary to and from community activities.
Supports CBDS participants in exploring individual community interests such as volunteer opportunities, social clubs, participation in advocacy or community action groups (board or committee membership), recreational activities, community resources and more; Assists participants in understanding associated community environment culture, expectations surrounding behavior, procedures and required tasks. Trains and advocates with CBDS participants to community members regarding skills, needs or accommodations.
Writes case notes and summaries (including analysis, reasoning, and comments) within 48 hours of service delivery so others can understand the individual's progress; reports verbally on the individual's progress to the referring agency or other collaborators; Provides requested written reports, maintains records, and composes relative correspondence.
Accepts and willingly carries out special assignments or duties, when requested.
Projects positive image of Job One and individuals to the local community.
Assures the confidentiality of information regarding CBDS participants.
Abides by ethical and legal guidelines for case communication and recording.
Respects the rights of all individuals served.
Empower and support participants in making connections with community members and local resources that align with interests, needs, and goals.
Make connections and learn about local community members, partners and businesses on behalf of participants and Job One.
Guest Experience Specialist in Training
Job training specialist job in Saint Louis, MO
We are located in The Foundry! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day!
A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game.
HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM
● Embodying our mission, vision, and values during every shift
● Using TEG's Party Host Practices
Prepare the party venue
Connect with guests
Keep the energy high
Customize the experience
Make sure everyone leaves happy
● Using TEG's Hospitality Habits
Courtesy
Cleanliness
Communication
● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:
Checking in guests
Coordinating game start times with Team Leader
Answering the phone
Accurately booking reservations
● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests
● Making groups of 2-50 feel welcome, cared for, and excited for their game
● Using TEG's Steps for Creating TEG Fans
Extend the invite
Keep the party going
Encourage party favors
● Immediately and graciously resolving service failures
REQUIREMENTS
● Flexible availability. This role often works nights, weekends, and/or holidays.
● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
● Ability to stand for long periods of time (about 75-80% of your shift).
● Align with TEG's Uniform Standards.
KNOWLEDGE, SKILLS, & ABILITIES
● Genuine love for serving others
● Flexible, humble, and teachable
● Ability to function both creatively and administratively
● Basic computer abilities
● Exceptional listening skills
● High capacity for creative problem solving
● Energetic, friendly, and patient
● Clear and articulate communicator
BENEFITS FOR FULL TIME TEAM MEMBERS
* 401(k)
* 401(k) matching
* Health Insurance
* Employee discount
* Vision insurance
* Dental insurance
* Flexible spending account
* Life insurance
* Flexible schedule
Staff Training Specialist
Job training specialist job in Saint Louis, MO
You can earn more, grow more, and Be More at Easterseals.
Easterseals leads the way to full equity, inclusion, and access for people with disabilities, families, and our community. Join us, and together, we will make the world a better, brighter, more fulfilling place for all.
The Training Specialist ensures that consistent, high quality training is developed and implemented for specific program areas. He/she will participate in the analysis, design, development, and facilitation of training efforts and integrates best practices to implement an efficient training program which will increase the performance of individuals and various departments served. They will be responsible for assessing and determining measures to enhance employee and organizational performance.
Duties:
Deliver presentations and programs to enhance the skills of newly hired and current staff.
Evaluate and prepare materials for training, such as outlines, text, and handouts.
Ensure training environment promotes maximum learning and effectiveness, including any set up, supervision of the atmosphere and clean-up.
Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
Analyze the agency's overall training and development needs, both immediate and long term, and plan the development of and/or changes to meet such needs.
Identify and assess training needs of staff by conferring with managers and supervisors or conducting surveys
Facilitate individualized or group, concern specific, trainings outside of the office to direct care staff. Amend and revise materials as necessary, in order to adapt to changes that occur.
Investigate and determine contemporary best practices (internal and external sources).
A successful candidate will possess:
Motivation, initiative, and independence to work without direct supervision.
Must be flexible, reliable, and dependable and embrace change.
Must have effective presentation and group facilitation skills.
Must have the ability to multi-task, prioritize and plan in order to meet deadlines.
Qualifications:
Education: Bachelor's Degree required.
Experience: Understanding of the service philosophies and best practices of the policies and procedures for all ESMW programs. Must have at least 1 year experience in working with individuals with Developmental Disabilities or other non-profit organizations; supplemented with two (2) years of related experience in adult learning, instructional design, and curriculum development techniques.
Specific Skills: Practical knowledge of funding systems, accreditation standards, organizational policies and procedures, knowledge of curriculum development and delivery, problem solving and critical thinking. Strong interpersonal/human relations skills; ability to work independently with little or no supervision; prioritize multiple tasks; utilize various computer programs to organize data; research of best practices; organized and detail oriented; strong interpersonal communication, problem solving, and writing skills.
L3 - Training Specialist
Job training specialist job in Saint Louis, MO
Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to team standards of conduct. The Training Specialist will work closely with trainees to assess their needs, set development goals, and provide hands-on coaching in both soft and technical skills. They will deliver individualized or group coaching sessions focused on skill-building (e.g., communication, job readiness, safety standards, etc). Facilitate in car and classroom training sessions and track performance, give constructive feedback, and determine readiness for skills assessments. The Training Specialist will possess strong interpersonal skills, patience, and a commitment to promoting road safety and driver confidence.
It is important to maintain a high level of professionalism and responsibility when helping learners acquire new knowledge or skills, and ensuring they are well-equipped to apply what they've learned in real-world situations. Safety is our #1 responsibility. Training Leads are expected to uphold this in all situations.
Transdev is proud to offer:
* Competitive compensation package of minimum $26.00 - maximum $29.00
Benefits include:
* Vacation: minimum of one (1) week
* Sick days: 5 days
* Holidays: 6 days
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
+ Maintain Transdev's high standard of safety, inside and outside of the vehicle;
+ Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment;
+ Be the deputy for technology by communicating courteously always with management, engineers, and the public;
+ Operate with safety as the primary goal.
+ Conduct classroom sessions and training presentations weekly for new-hires and for employees selected for upskilling programs.
+ Conduct classroom sessions and training presentations as needed for new operators as part of the defensive driving and manual driving training and assessment program.
+ Assist in creating and maintaining a training program and materials.
+ Act as a mentor, providing career or academic advice when applicable;
+ Answer questions, address concerns, and provide resources for further learning.
+ Be able to safely orchestrate training for multiple trainees at the same time, inside and outside of a vehicle.
+ Standardize and maintain consistent training practices across the organization.
+ Participate in weekly meetings with managers and other peers for training improvement discussions; Participate in daily meetings with peers on shift to discuss trainees' performance evaluation.
+ Welcome and Onboard new-hires with a positive attitude and in a professional manner.
+ Practice a firm yet understanding teaching style to accommodate different learning styles.
+ Capable of responding quickly to changing and potentially high-pressure environments.
+ Set the tone and example for less experienced employees;
+ Participate in Operational missions in order to maintain best practices and updates about autonomous vehicles.
+ Comply with Transdev's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing; and
+ All other duties as assigned.
Required Education and Experience:
+ Minimum of 3 years of experience driving on public roads. Additional experience is preferred;
+ High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;
+ Minimum 3 months operating and testing autonomous vehicle required.
Required Knowledge Skills and Abilities (KSAs):
+ Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs); and
+ Proficiency with using a touchscreen smartphone (Android preferred by not required).
+ Must have good attention to detail and be able to quickly and concisely describe their thoughts;
+ Capable of responding quickly and simultaneously to multiple scenarios;
+ Adapt quickly to new and developing technology;
+ Cross-functional verbal and written communication and issue escalation;
+ Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and ability to travel up to 30% of the time;
+ Excellent written and verbal communication skills;
+ Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments
Physical Requirements:
+ Long periods of standing, walking, and sitting.
+ Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders.
+ Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
+ Must be able to occasionally lift and/or move up to 45 pounds.
+ Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
+ Most work is accomplished outdoors in a vehicle.
Pre-Employment Requirements:
+ Must be 21 years old;
+ All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
+ Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.
+ Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
+ Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.
+ Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required
+ If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
* Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Autonomous Vehicles
Job Type: Full Time
Req ID: 6528
Pay Group: ECH
Cost Center: 60003
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Easy ApplySales Enablement and Training Specialist
Job training specialist job in Kansas City, MO
Connecting clients to markets - and talent to opportunity
With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.
Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.
Business Segment Overview:
Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies.
Position Purpose: The Sales Enablement & Training Specialist is a strategic and operational partner to the sales organization, responsible for equipping teams with insights, tools, and training needed to drive performance and accelerate revenue. This role will play a key part in the transition from Salesforce CRM to Microsoft Dynamics through the support of data integrity, experience design, and training content development.
Responsibilities
Primary Responsibilities:
Support new hire onboarding and continuous learning initiatives
Research and identify potential opportunities for streamlining processes within CRM
Become proficient in developing reports out of Microsoft Dynamics
Consistently manage, organize, prioritize, and coordinate multiple work activities and projects while meeting deadlines
Deliver training sessions and workshops on CRM usage, sales process, and product knowledge
Manage training documentation and libraries for CRM
Contribute and work with Sales enablement team on special projects
Help identify potential areas for salespeople to increase revenue - upsell, cross-sell
Help facilitate cross-functional collaboration between sales, marketing, data, and product teams
Qualifications
To land this role you'll need:
Proven experience in sales enablement, sales operations, or CRM administration and training
Strong analytical skills and proficiency in excel, power Bi, or similar tools
Proficiency with Microsoft Office suite
Strong verbal/written communication abilities and effective interpersonal skills
Customer service mindset
What makes you stand out:
Hands-on experience with Microsoft Dynamics a plus
Experience in training large groups a plus
Experience speaking to large audiences a plus
Education / Certification Requirements:
Bachelor's Degree in related field
Working Environment:
4 days per week onsite
Auto-ApplyTraining Specialist II
Job training specialist job in Lees Summit, MO
Job Details Lees Summit, MO $25.50 Description
Positions starting at $25.50 per hour!
Training Specialist II
Are you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives!
Bring Your Experience to The Arc! Experience-based wages are available for those whose background is above and beyond the position's requirements.
What is this job all about?
A Training Specialist II is an integral part of our organization. These frontline trainers are trusted with the responsibility for tracking and maintaining records on staff training progress, working with the trainer team to schedule and conduct trainings for new and current employees, and assisting with all aspects of ensuring staff are properly trained and supported. Training Specialist IIs also have the satisfaction of empowering and mentoring the next generation of leaders at The Arc.
If we didn't get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits.
What will my day-to-day responsibilities look like?
The Training Specialist II position is exciting because there is no day that is the same! You will get to be one of the first faces each new employee encounters with our organization and set the tone for their successful support of the individuals receiving our services. In this role you will:
Conduct and schedule training classes for new and current employees including but not limited to: new hire orientation, Mandt, Therap, CPR/First Aid, and IT Training.
Provide clerical support to the training department in the form of updating training databases, data entry of forms, and client information systems.
Provide support for Direct Support Professionals and Program Supervisors who need additional training.
Work with the Training Department on content development for new and current training courses.
What do I need to be qualified for this position?
Be a minimum of eighteen years of age.
Possession of a diploma from an accredited high school or equivalent.
Graduated from an accredited college or university with a bachelor's degree with major specialization in the field of human services or business is preferred.
Must have basic computer knowledge. At least one year of clerical experience is required.
Previous experience in a training capacity is preferred.
Experience working with individuals with disabilities is preferred.
Troubleshooting experience is also preferred.
A valid driver license and insured vehicle you are able to use for work.
Please see the full job description for complete list of duties and requirements.
Here's a little more:
Along with competitive pay and benefits, this position will also witness firsthand the growth and success of Arc of The Ozarks staff and the success of the individuals we serve.
Our benefits include:
Competitive salary and excellent working environment
Health, Vision, Dental, and Life Insurance
403(b) plan, including up to 4% employer match at 1 year of service
Monthly Cell Phone Reimbursement Stipend
Employee Assistance Program
Wellness Program
Annual Wage Increase Potential
Many more…
If you are passionate about making a meaningful difference in individual's lives, click on the link and apply now to join our team!
Looking for more information?
Give us a call at ************
Ask for the Talent Acquisition Team
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Qualifications
Training Specialist 2
Definition
This position is responsible for assisting with all aspects of training new and current employees of The Arc of the Ozarks Kansas City Division, St. Charles Division and other designated areas. This position is based out of Kansas City, Mo with monthly travel to the St. Charles Division. This employee is expected to work closely with the Assistant Director of Training, Director of Training, Management Personnel from the Kansas City and St. Charles Divisions, and other professionals to ensure accurate information is maintained in the system and agency staff are properly trained and supported.
General supervision is received from the Assistant Director of Training, however, the employee is expected to work closely with the Director of Kansas City and Director of St. Charles. The employee is expected to exercise independent judgment and initiative within the limits of established guidelines and procedures. This is an hourly, non-exempt position.
Essential Job Functions
Conduct training classes for new and current employees including but not limited new hire orientation, Mandt, Advanced Mandt, Mandt Shield and Pad, CPR/First Aid, Abuse & Neglect, Therap, and other relevant trainings.
Provides onsite training support for Kansas City, St. Charles, and other designated Arc Divisions.
Provides clerical support to the training department in the form of updating training database, data entry of forms, and other relevant systems.
Runs regular and frequent audits of courses and checkpoints in LMS system that are overdue and/or coming due and sends reports to management staff.
Auditing instructors for training classes in Kansas City and St. Charles to ensure quality standards and to ensure continuity of content. Provides appropriate feedback to instructors encourages development.
Ensures documentation training for direct support professionals is revised and updated as needed.
Content development for new and current training courses.
Provides support for direct support professionals who need additional training.
Ensures the necessary training materials are available for training classes
Maintains confidentiality of all client, program, and agency information and, if necessary, discusses such information privately with appropriate personnel.
Completes other assignments as requested within established time frames.
Required Knowledge, Skills, and Abilities
Ability to exercise good judgment and discretion.
Ability to effectively communicate and facilitate in person trainings.
Ability to push, pull, bend, squat, lift and otherwise meet the requirements to become a certified instructor in the designated training courses.
Ability to work with and respect persons with disabilities.
Ability to work varied and flexible hours, and to accept and adapt to changes in assignments,
Ability to operate general office equipment
Extensive knowledge of computers: Windows, Microsoft Word, Excel, and other software
Ability to file and scan records accurately
Prompt arrival and regular attendance at work
Professional appearance: grooming and dress consistent with desired high corporate image
Pleasant and cooperative attitude with co-workers
Good organization skills
Ability to follow through on work assignments
Flexibility and diversity
Licensed and insured driver with regular travel in the state of Missouri for business purposes.
Minimum Experience and Training Qualifications
Be a minimum of eighteen years of age, possession of a diploma from an accredited high school or equivalent. Bachelors degree in the field of human services or business is preferred. Must have basic computer knowledge. At least one year clerical experience is preferred. Previous experience in a training capacity is preferred.
Easy ApplyCustomer Success & Training Specialist - Scientific Products | Union, MO
Job training specialist job in Union, MO
Customer Success & Training Specialist - Scientific Products Union, MO Join a dynamic team supporting customers with technical expertise, product training, and hands-on problem solving. This role blends science, strategy, and customer engagement across a global industry leader. It's a chance to grow your skills, lead impactful projects, and shape the future of food safety solutions.
This position supports our Romer Labs division, a global leader in innovative diagnostic solutions for food and feed safety. With a focus on mycotoxins, food allergens, GMOs, and microbial contaminants. Making the World's Food Safer romerlabs.com
Your key responsibilities
* Provide sales and technical customer support, including troubleshooting, complaint management, and customer-specific validations.
* Deliver product training to customers and internal sales teams via onsite visits, webinars, and continuous learning programs.
* Design and execute experiments, analyze data, and generate technical reports and recommendations based on scientific methodologies.
* Support regional marketing by sharing competitive insights, conducting webinars, and presenting at industry events and conferences.
* Lead technical involvement in complaint and recall processes while contributing to training content and troubleshooting resources.
* Stay current on industry trends and regulatory standards.
We offer
* Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen
* A chance to impact millions of consumers every day - sustainability embedded in all we do
* A science led company, cutting edge research and creativity everywhere - from biotech breakthroughs to sustainability game-changers, you'll work on what's next
* Growth that keeps up with you - you join an industry leader that will develop your expertise and leadership
* A culture that lifts you up - with collaborative teams, shared wins, and people who cheer each other on.
* A community where your voice matters - it is essential to serve our customers well.
You bring
* Bachelor's degree in a scientific related field; or Associates degree plus 2-3 years of expereince
* A strong background in technical sales support, complaint management, and customer troubleshooting
* Experience delivering product training to both customers and internal teams (in-person and virtual)
* Ability to design experiments, analyze data, and translate results into clear, actionable insights
* Skilled in creating technical content and presenting at industry events, webinars, and conferences
* Familiarity with regulatory standards and a passion for staying current with industry trends
* Willingness to travel up to 30%, with flexibility for seasonal demands
The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education, or training, and primary work location. Salary $48,700-70,000.
In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.
About dsm-firmenich
At dsm-firmenich, we don't just meet expectations - we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.
Because real progress only happens when we go beyond, together.
Inclusion, belonging and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.
We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.
Agency statement
We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.
Customer Success & Training Specialist - Scientific Products | Union, MO
Job training specialist job in Union, MO
**Customer Success & Training Specialist - Scientific Products** **Union, MO** Join a dynamic team supporting customers with technical expertise, product training, and hands-on problem solving. This role blends science, strategy, and customer engagement across a global industry leader. It's a chance to grow your skills, lead impactful projects, and shape the future of food safety solutions.
This position supports our Romer Labs division, a global leader in innovative diagnostic solutions for food and feed safety. With a focus on mycotoxins, food allergens, GMOs, and microbial contaminants. Making the World's Food Safer romerlabs.com (***********************************************************************************************************************************
**Your key responsibilities**
+ Provide sales and technical customer support, including troubleshooting, complaint management, and customer-specific validations.
+ Deliver product training to customers and internal sales teams via onsite visits, webinars, and continuous learning programs.
+ Design and execute experiments, analyze data, and generate technical reports and recommendations based on scientific methodologies.
+ Support regional marketing by sharing competitive insights, conducting webinars, and presenting at industry events and conferences.
+ Lead technical involvement in complaint and recall processes while contributing to training content and troubleshooting resources.
+ Stay current on industry trends and regulatory standards.
**We offer**
+ **Unique career paths across health, nutrition and beauty** - explore what drives you and get the support to make it happen
+ **A chance to impact millions of consumers every day** - sustainability embedded in all we do
+ **A science led company, cutting edge research and creativity everywhere** - from biotech breakthroughs to sustainability game-changers, you'll work on what's next
+ **Growth that keeps up with** you - you join an industry leader that will develop your expertise and leadership
+ **A culture that lifts you up** - with collaborative teams, shared wins, and people who cheer each other on.
+ **A community where your voice matters** - it is essential to serve our customers well.
**You bring**
+ Bachelor's degree in a scientific related field; or Associates degree plus 2-3 years of expereince
+ A strong background in technical sales support, complaint management, and customer troubleshooting
+ Experience delivering product training to both customers and internal teams (in-person and virtual)
+ Ability to design experiments, analyze data, and translate results into clear, actionable insights
+ Skilled in creating technical content and presenting at industry events, webinars, and conferences
+ Familiarity with regulatory standards and a passion for staying current with industry trends
+ Willingness to travel up to 30%, with flexibility for seasonal demands
The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education, or training, and primary work location. Salary $48,700-70,000.
In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.
**About dsm-firmenich**
At dsm-firmenich, we don't just meet expectations - we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.
Because real progress only happens when we **go beyond, together** .
**Inclusion, belonging and equal opportunity statement**
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.
We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.
**Agency statement**
We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.
Workforce Training Specialist - Center for Workforce Development
Job training specialist job in Union, MO
East Central College has an opening for a full-time Workforce Training Specialist for the Center for Workforce Development. This position is responsible for coordinating and delivering high-impact, non-credit training programs aligned with employer needs. This role includes teaching short-term courses in Leadership, Lean Manufacturing, and Quality Control Systems, while also managing training logistics, engaging with employer partners, and recruit, mentor, and support the lineup of CWD contract trainers.
Minimum Qualifications: (A comparable amount of training, education or experience may be substituted for the minimum qualifications.)
* Completion of bachelor's degree in human resources, Business, Management, Education, or related; three years related experience.
Essential Tasks: (Employee must be able to perform the following essential functions to the satisfaction of the employee's supervisor.)
* Design and adapt training content to meet the needs of employers or target audiences.
* Collaborate with subject matter experts to ensure technical accuracy and industry relevance.
* Plan and organize training sessions, including logistics, materials, and supporting resources.
* Recruit, mentor, and support contract trainers or instructors.
* Evaluate contract trainer performance and gather feedback to ensure quality delivery.
* Teach short-term, non-credit classes focused on Leadership, Lean Manufacturing, and Quality Control Systems.
* Provide guidance to trainees before, during, and after training sessions.
* Assist in the preparation of funding applications and manage training reimbursements or documentation.
* Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner with minimal supervision.
View full job description here.
Benefits: ECC offers a comprehensive benefits package which includes medical, dental, vision and life insurance with no premium cost to the employee for employee only coverage. Missouri Public School Retirement System benefits, generous paid leave, ECC tuition waiver for self and immediate family and tuition reimbursement benefits for employee.
Salary will be commensurate with experience. Position is a level 204.Salary schedule can be viewed here.
East Central College is an Equal Opportunity Employer.
East Central College's Main Campus is located in Union, MO which is about 60 minutes west of St. Louis. For more information about East Central College visit, ********************
East Central College does not discriminate on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, genetic information or veteran status. Inquiries related to employment practices may be directed to Human Resources Director at ************. East Central College is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to individuals with disabilities.
Training Facilitator (Chesterfield)
Job training specialist job in Chesterfield, MO
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Training Facilitator
Blink Health is a healthcare technology company on a mission to make prescription drugs more accessible and affordable for everyone. We are scaling up in a highly complex vertical to change the way Americans access the prescription drugs they need.
Our proprietary platform and supply chain allow us to offer everyone - whether they have insurance or not - amazingly inexpensive prices on over 15,000 medications. With the addition of telemedicine and home delivery for prescriptions, Blink is providing a life-changing experience for people all over the country and fixing how opaque, unfair, and overpriced healthcare has become. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Our Patient Services team is at the forefront of the company mission to bring not only affordable prices, but to also deliver the best possible experience for all of our customers. We are a large team of customer service personnel who provide frontline support and manage the operations of our growing customer service and pharmacy teams. We are responsible to ensure that we scale efficient customer and pharmacy services while delivering excellent customer satisfaction scores.
What You'll Do:
Deliver comprehensive instructor led training programs, including onboarding, technical skills training, and soft skills development both in-person and virtually
Ensure that all Operations teams are trained and have the resources to excel and delight our patients, prescribers, and partners.
Maintain training records and prepare reports on training activities and outcomes
Ensure curriculum is properly aligned and assigned in the learning management system (LMS). Conduct quality assurance checks on content.
Monitor and evaluate the effectiveness of training programs, providing feedback to leadership and design, and/or making necessary adjustments to live facilitation
Circulate content updates in a digestible and impactful manner, in collaboration with management and team
Partner closely with all training peers and stakeholders across Operations to ensure alignment, brainstorm ideas, and foster collaboration
Remain knowledgeable about our product offerings to ensure you are a constant resource
Stay updated with the latest training techniques, tools, and best practices to ensure high-quality delivery
What You'll Need:
Proven experience of minimum 2 years as a Trainer, Training Facilitator, or similar role in a
contact center, hub pharmacy, or similar environment
Minimum 3 years of experience in a contact center or hub pharmacy environment as an agent or technician is a plus
Proactive work ethic, constantly pushing themselves to learn
Strong delivery skills
Comfortable multitasking
Comfortable working in ambiguous, fast paced environments
Ability to build low complexity training activities, develop protocols, and edit content
Interest in Learning & Development
Technical aptitude and ability to learn complex new tools
Strong feedback and coaching skills, strongly preferred
Knowledge of the healthcare or pharmaceutical industry is a plus
Located in Chesterfield, Missouri
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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