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Lan analyst vs support analyst

The differences between lan analysts and support analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, a support analyst has an average salary of $75,989, which is higher than the $62,322 average annual salary of a lan analyst.

The top three skills for a lan analyst include windows server, network hardware and PC. The most important skills for a support analyst are customer service, troubleshoot, and technical support.

Lan analyst vs support analyst overview

LAN AnalystSupport Analyst
Yearly salary$62,322$75,989
Hourly rate$29.96$36.53
Growth rate5%10%
Number of jobs63,017107,039
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 62%
Average age4542
Years of experience-2

Lan analyst vs support analyst salary

Lan analysts and support analysts have different pay scales, as shown below.

LAN AnalystSupport Analyst
Average salary$62,322$75,989
Salary rangeBetween $44,000 And $86,000Between $50,000 And $114,000
Highest paying City-Jersey City, NJ
Highest paying state-New Jersey
Best paying company-The Citadel
Best paying industry-Finance

Differences between lan analyst and support analyst education

There are a few differences between a lan analyst and a support analyst in terms of educational background:

LAN AnalystSupport Analyst
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Lan analyst vs support analyst demographics

Here are the differences between lan analysts' and support analysts' demographics:

LAN AnalystSupport Analyst
Average age4542
Gender ratioMale, 83.7% Female, 16.3%Male, 63.1% Female, 36.9%
Race ratioBlack or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 13.9% Asian, 10.4% White, 61.1% American Indian and Alaska Native, 0.3%Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 12.9% White, 54.3% American Indian and Alaska Native, 0.4%
LGBT Percentage7%11%

Differences between lan analyst and support analyst duties and responsibilities

Lan analyst example responsibilities.

  • Manage port security and network switches and maintain Linux scripting of FTP jobs.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Work on hardware and software levels to help troubleshoot network issues.
  • Instruct employees on the user end process of connecting through a VPN.
  • Update Y2K server and workstations with latest hot-fixes, service packs and productivity software's utilizing SMS.
  • Implement software changes for workstations and file servers according to plan and schedule develop to enhance system availability.
  • Show more

Support analyst example responsibilities.

  • Manage support activities in the CRM.
  • Assist customers with configuring routers, high speed DSL modems, and cable broadband modems to achieve VoIP registrations and connectivity.
  • Manage customer expectations through use of negotiation, persuasion, diplomacy and clear communication.
  • Develop client case reports and dashboards within Salesforce CRM.
  • Create web pages (HTML and PDF) for intranet.
  • Perform hardware installations for LAN connection.
  • Show more

Lan analyst vs support analyst skills

Common lan analyst skills
  • Windows Server, 13%
  • Network Hardware, 8%
  • PC, 5%
  • Linux, 5%
  • Desktop Support, 5%
  • Switches, 4%
Common support analyst skills
  • Customer Service, 16%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Application Support, 5%
  • Patients, 4%
  • Issue Resolution, 4%

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