Post job

Lead specialist technician vs lead support technician

The differences between lead specialist technicians and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead specialist technician and a lead support technician. Additionally, a lead specialist technician has an average salary of $99,433, which is higher than the $95,420 average annual salary of a lead support technician.

The top three skills for a lead specialist technician include java, javascript and UI. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Lead specialist technician vs lead support technician overview

Lead Specialist TechnicianLead Support Technician
Yearly salary$99,433$95,420
Hourly rate$47.80$45.88
Growth rate10%10%
Number of jobs79,870115,952
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 54%
Average age4242
Years of experience22

Lead specialist technician vs lead support technician salary

Lead specialist technicians and lead support technicians have different pay scales, as shown below.

Lead Specialist TechnicianLead Support Technician
Average salary$99,433$95,420
Salary rangeBetween $77,000 And $127,000Between $64,000 And $140,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyGoogleGoogle
Best paying industryEnergyTechnology

Differences between lead specialist technician and lead support technician education

There are a few differences between a lead specialist technician and a lead support technician in terms of educational background:

Lead Specialist TechnicianLead Support Technician
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 54%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Lead specialist technician vs lead support technician demographics

Here are the differences between lead specialist technicians' and lead support technicians' demographics:

Lead Specialist TechnicianLead Support Technician
Average age4242
Gender ratioMale, 79.0% Female, 21.0%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 12.6% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between lead specialist technician and lead support technician duties and responsibilities

Lead specialist technician example responsibilities.

  • Manage client relations and coordinate the project effectively between onsite and offshore.
  • Provide page layout and production work for website development using HTML, XML, and CSS.
  • Support to various platforms (UNIX, LINUX, AIX).
  • Participate on a task force with java architects that stabilize a load-balanced/distribute J2EE SOA.
  • Develop some experience with SNA on Unix and NT boxes.
  • Used Jquery Javascript library and JSONfor implementing AJAX functionality and making use of inbuilt widgets.
  • Show more

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Lead specialist technician vs lead support technician skills

Common lead specialist technician skills
  • Java, 14%
  • JavaScript, 10%
  • UI, 10%
  • Code Reviews, 9%
  • Technical Support, 6%
  • SME, 5%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

Browse computer and mathematical jobs