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Macy's jobs in Aurora, IL - 3276 jobs

  • Retail Cosmetics Brand Expert - MAC, Hawthorne Center - Full Time

    Macy's 4.5company rating

    Macy's job in Vernon Hills, IL

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Beauty Brand Expert at Macy's, you are the go-to authority for your assigned brand, responsible for driving sales, elevating the customer experience, and leading with passion, expertise, and style. You serve as both a product educator and beauty enthusiast - creating personalized routines, demonstrating new trends, and helping customers look and feel their best. In this role, you'll inspire teamwork, coach fellow Beauty Advisors, and lead by example through exceptional service and product knowledge. You'll foster customer loyalty, build relationships through clienteling, and execute brand strategies, events, and training in collaboration with store leadership and vendor partners. With a deep understanding of your brand and strong business acumen, you'll analyze sales data, identify opportunities, and deliver results in a fast-paced, goal-driven environment. How our Beauty Brand Expert Leaders spend their day… Every day starts with a positive example. As a Beauty Brand Expert Leader, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer. On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day. You help the team Finish Strong - by reminding them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer's name and adding a personal touch. You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . Who You Are and What You Will Do Deliver exceptional customer service through personalized consultations and expert product knowledge Build lasting relationships with clients and drive client development through outreach and follow-up Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results Plan and execute in-store and vendor-led events to drive traffic and engagement Maintain brand standards through proper merchandising, hygiene, and stock replenishment Collaborate with vendors, personal stylists, and store leadership to optimize outcomes Resolve customer concerns in a professional and customer-first manner Stay informed on new launches, best-sellers, and beauty trends to support team education Manage multiple priorities in a fast-paced environment with strong attention to detail Demonstrate sound judgment, and a passion for the beauty industry Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits 3-5 years of relevant retail, beauty, or leadership experience preferred Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Essential Physical Requirements You Will Perform This position requires talking, lifting, constant moving, standing, and reaching with arms and hands Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. BEAUTY00
    $36k-58k yearly est. Auto-Apply 60d+ ago
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  • Manager, Asset Protection

    Macy's 4.5company rating

    Macy's job in Chicago, IL

    About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview The responsibility of the Asset Protection Manager (APM) is to support their assigned stores business plan and the direction of Corporate Asset Protection by providing leadership, expertise, and training to their assigned store for the reduction of inventory shortage and controllable losses. To be successful the APM must consistently demonstrate the following core competencies. Essential Functions Leadership - managing and communicating the overall AP/LP effort and shortage reduction within store; develop and execute AP plans and shortage programs. Supervision and Development - administering and enforcing the policies and standards of the company, recruitment and hiring of asset protection associates, staff, training, development of staff on core responsibilities; job performance counseling; leading process of shortage plans and ensuring they are actionable, measurable, and impact the shortage bottom line. Developing Partnerships - developing an open line of communication with both AP and store associates, central and corporate executives; build positive business relationships Drive company shortage action plan and store-specific shortage reduction strategies across sales and support teams Audit for compliance across all operational/merchandise security standards including cash office, fine jewelry and receiving. In partnership with store leadership, own/influence any changes required to meet standards Identify and communicate shortage related risks due to non-compliance with outbound/inbound receiving/ COT/NCTs/RTVs/Damages/CDTs standards Leverage support process standards to drive productivity and maximize support payroll Educate and execute emergency preparedness/physical security for associates and customers Lead store safety culture and program compliance. Complete detailed analysis of all customer/employee accidents, addressing causes and avoiding repetition of the incidents Build awareness of theft and fraud mitigation strategies across the selling and support teams Responsible for administering/enforcing AP policies/standards In partnership and with direction from Central AP investigate/resolve internal theft cases Responsible for immediately reporting all non-productive detainments to their Trade Area AP, and if not available, the appropriate Central AP partner, i.e., Senior Manager of AP. Administration & Technical Skills - developing and implementing store shortage plans; responsible for all internal investigations and external case management; testify in civil and criminal court proceedings, maintaining and adhering to payroll, expense and capital budgets; effectively handle multiple tasks and projects. Network with local law enforcement, mall management, other retailers, and legal counsel. Provide a safe environment for customers and associates. Qualifications and Competencies Bachelor's Degree from a 4-year college or university 3-5 years related experience Communication Skills: Excellent communication skills - ability to identify and communicate site-specific ideas and programs Ability to work with all levels of management Strong interpersonal skills; good follow-up skills Other Skills: Working knowledge of the physical security aspects of the job including alarms, EAS, CCTV, and lock and key Ability to make solid business decisions, make recommendations and implement necessary changes Highly organized and ability to adapt quickly to changing priorities Must be a team player Essential Physical Requirements Requires periods of walking, standing, communicating, reaching, crouching, color vision and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00
    $54k-90k yearly est. Auto-Apply 60d+ ago
  • Store Manager

    Staples, Inc. 4.4company rating

    Glen Ellyn, IL job

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #LI-ST1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $32k-44k yearly est. Auto-Apply 1d ago
  • Certified Pharmacy Technician

    Walgreens 4.4company rating

    Midlothian, IL job

    In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $21 / Hourly
    $17.5-21 hourly 1d ago
  • Truck Driver OTR - Regional - Spring Valley, IL

    Walmart 4.6company rating

    Seneca, IL job

    Why drive for Walmart? Regional truck drivers can earn up to $110,000 in their first year. Weekly Home Time Consecutive days off every week Benefits & Perks Earn PTO immediately-up to 21days in your first year Up to 6% match on 401K Medical, Dental, and Vision plan options available from day one Company paid life insurance and short-term disability Up to four paid safety days a year Associate Discount Card available after 90 days No touch freight deliveries Quarterly safety bonuses & annual pay increases Ask about our Walmart driver perks, such as our Referral Program, Rider Program, Driver Mentor Program, parking at Walmart locations and more! What you'll do You plan your day, set priorities, and work with your team to keep freight moving safely and on time. You communicate clearly, solve problems as they come up, and adapt to changes on the road or in the plan. You handle all required paperwork and electronic logs accurately and follow all DOT, state, and company guidelines. You safely operate your tractor-trailer, inspecting it before, during, and after each trip to keep it in top shape. You will run optimized routes by following traffic laws and local restrictions-reducing delays and improving on-time delivery performance. You uphold Walmart's high standards of safety, integrity, and professionalism every mile of the way. Minimum Qualifications Interstate (Class A) Commercial Driver's License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire. Minimum of 30 months (2.5 years) experience working in a full-time Class A tractor/trailer driving position in the previous 3 years (36 months). No more than two (2) moving violations while operating a personal and/or commercial motor vehicle in the last three (3) years. No serious traffic violations while operating a personal and/or commercial motor vehicle in the last three (3) years. No preventable accidents* while operating a personal and/or commercial motor vehicle in the last three (3) years. No preventable DOT recordable accidents* (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years. No preventable accident* resulting in a fatality or catastrophic injury in driving history in personal or commercial motor vehicle. Must currently live within 250 miles of the assigned facility or willing to establish a residence within 250 miles by 90 days from hire date. *The preventability of any accidents will be determined by Walmart based on the ATA Guidelines. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Drivers are paid a fixed rate for each mile driven, with additional pay for certain activities. For some activities drivers receive the mileage rate plus activity pay. For other activities they receive only activity pay. Drivers also receive Average Daily Pay (ADP) in certain circumstances.Local Driver: The mileage rate for this position will be $0.55 - $0.69 per mile and the average number of miles driven range from 62,355 - 196,040.*Regional Driver: The mileage rate for this position will be $0.55 - $0.69 per mile and the average number of miles driven range from 62,355 - 196,040.**This is for information only. Your actual pay may vary by location and actual miles driven.Drivers receive both activity pay and the mileage rate for activities including Arrive/Arrive Drop, Bridge Pay, Chain, Evening Shift Premium, Hook, Live Load, Layover, Live unload, Regional Pay, Stop/Stop Drop, and Weekend mileage.Drivers receive only activity pay for activities including Accident, Breakdown, Weather/Road Closure, Cleaning Rejected Trailer, Assigned tractor not available, Out of hours (70), Snow Removal assigned trailer, Undock Trailers, Trailer Weight issue, and Wait Time.Drivers may be eligible to receive Average Day's Pay (ADP) for circumstances such as to calculate paid time off (PTO), safety day, holiday, deferred holiday, bereavement, and jury duty. A driver will receive ADP when attending a Walmart event scheduled to last a full day (8 hours or more). Drivers will be paid a full ADP even if the driver performs no driving duties following the event. The full ADP is paid in addition to the pay earned for all activities, miles, and layover performed after the event.The ADP rate is $240 per day.Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Interstate (Class A) Commercial Driver's License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire. A minimum of 30 months of experience working in a full-time Class A tractor/trailer driving position in the previous 3 years or successful completion of the Walmart Fleet Development Academy Program. No more than two (2) moving violations while operating a personal or commercial motor vehicle in the last three (3) years. No serious traffic violations while operating a personal or commercial motor vehicle in the last three (3) years. No preventable accidents while operating a personal or commercial motor vehicle in the last three (3) years. No preventable DOT recordable accidents (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years. No preventable accident resulting in a fatality or catastrophic injury in driving history (personal or commercial motor vehicle). Must currently live within 250 miles of the assigned facility or be willing to establish a residence within 250 miles by 90 days from the hire date. Permanent residence is defined as your main, and regular residence (home) at a fixed address. It is the location you report to the government (W2, tax returns, census, passport, etc.) as your “home.” Your permanent residence is the location you have the intention of returning to as your primary residence and is the place containing your most loved persons, animals, and/or things.Primary Location...3100 Il Highway 89, Spring Valley, IL 61362-9133, United States of AmericaAre you currently a Walmart associate? Please log in to Workday and use the Find Jobs report to apply for this job. Find Jobs Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
    $110k yearly 3d ago
  • Pharmacy Talent Acquisition Partner, Region 23 - East Coast

    Walgreens 4.4company rating

    Deerfield, IL job

    Develops market-specific actions plans to increase our hiring and pipeline development of pharmacists. Plays a key role in positioning Walgreens as an employer of choice by supporting pharmacist recruitment efforts across the Region. Serves as a trusted advisor and partner to field operations leaders by understanding pharmacist hiring needs and identifying market-specific diverse talent sources. Job Responsibilities Develop diversity-focused pharmacist recruitment action plans, including quarterly return on investment analysis, review of overall effectiveness and success of recruiting plans, diversity and early talent program impact, school and partnership data. Provides ongoing talent analysis for hiring centers by sharing pharmacist market trends and insights, reviewing workforce planning, turnover/exit data, and competitive analysis. Partners with TA Specialist to develop the regional recruitment action plan for pharmacists, including quarterly review/analysis. Leads pharmacist early talent recruiting efforts by developing and implementing early talent action plans through data analysis, benchmarking, candidate tracking, and post-event return on investment. Manages early talent events, including schedules, tasks, deliverables, and post-event analysis. Helps to drive early talent and career development programs across the region, fostering a long-term pipeline of pharmacist talent. Represents Walgreens at select pharmacist events, connecting candidates to job opportunities across the organization. Coach and equip Field Operations Leaders with consistent brand messaging, promoting current and future opportunities. Partnering with Talent Brand to develop market specific and/or school specific marketing content, including Regional social media efforts. Partners with the University Relations team to review and enhance pharmacist campus-recruitment related processes and programs (e.g., Event Registration Process, and On-Campus Interview Process, Scholarship Programs). Collaborating across Field Operations Hiring Leads to understand tactics and recruiting levers. Manages experiential education process including IPPE and APPE programs. Pipeline and supports summer Community Pharmacy Internship program. About Walgreens Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications BS in Pharmacy or Pharmacist Degree from an accredited educational institution. At least two years experience as a registered pharmacist. Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors. Experience screening, interviewing and/or assessing talent. At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership. Willing to travel up to/at least 50% of the time for business purposes (within state and out of state). Preferred Qualifications Experience developing recruitment action plans, including analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. Experience developing and delivering presentations to various audience levels. Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $127500 - $204000 / Salaried
    $127.5k-204k yearly 1d ago
  • Retail Print Sales Supervisor

    Staples, Inc. 4.4company rating

    Rolling Meadows, IL job

    Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Play a key role in helping your store, your people and your customers win. Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Be flexible to perform other duties as assigned Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and experience: Able to work a flexible schedule based on the store's needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $33k-38k yearly est. Auto-Apply 1d ago
  • Pharmacy Manager

    Walgreens 4.4company rating

    Chicago, IL job

    Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities: Patient Experience Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal. Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes. Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. Collaborates with Store Manager to define and develop new strategic business opportunities. Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits. Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services. Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.) People & Performance Management Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws. Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews. Identifies high potential team members and proactively collaborates with Store Manager to manage career progression. Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship. Training & Personal Development Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services. Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance. Completes education credits and training, including learning modules, as required by the Company Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches. Communications Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement. Business Planning Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community Basic Qualifications BS in Pharmacy or Pharm D Degree from an accredited educational institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become an immunizer within 90 days of hire. At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent). Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only). About Walgreens Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Preferred Qualifications Supervisory experience planning, organizing, and directing the work of pharmacy staff. At least 6 months pharmacy experience with Walgreen Co. An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only) An Equal Opportunity Employer, including disability/veterans We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager $5,565.00-$6,119.40 Bi-Weekly
    $51k-101k yearly est. 1d ago
  • Customer Experience Manager - Victoria's Secret - Geneva Commons - Geneva, IL

    Victoria's Secret 4.1company rating

    Geneva, IL job

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $21.25 Maximum Salary: $29.40 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $21.3-29.4 hourly 6d ago
  • Senior Financial Analyst

    Walgreens 4.4company rating

    Deerfield, IL job

    Provides strategic business partnering and financial support to the Clinical Trials team, serving as a key finance contact for operational and leadership stakeholders. Responsibilities include performing monthly P&L analysis and supporting close activities, such as preparing budget-to-actual variance analysis and commentary, developing flash revenue reports with customer- and project-level detail, and recording accurate revenue and expense accruals. Leads financial analysis of customer project profitability and supports the billing function through ongoing collaboration. Conducts periodic and ad-hoc project reviews comparing revenue and billings to costs incurred, including detailed analysis of internal labor hours, project margins versus targets, and performance against budget upon completion. Supports the annual planning and long-range forecasting process by partnering with the business to develop budgets and three-year financial projections. Participates in planning discussions covering revenue, personnel, and non-personnel expenses, and builds driver-based forecasts for revenue by service line and expenses by category to support informed decision-making and strategic planning. Job Responsibilities: Develops complex financial models to support management decision-making related to new product development, product portfolio analysis, profitability of new opportunities, capital investments, revenue models, profit margin analysis, and impact of regulatory changes. Defines financial requirements for new products and features. Analyzes and summarizes the division's financial statements, expenses, and records. Develops recommendations for management decision-making. Performs moderate to complex financial analysis including conducting research and identifying, designing and implementing applications and tools to fulfill reporting and analysis needs. Runs various scenarios through models and interprets financial impact. Measures financial results against budget and forecast. Assists in the development of the long-range financial plans and continuously analyzes operating financial results. Works closely with other departments within Walgreens to ensure that strategic initiatives are achieved. May assist in the development of the annual budget and analyzes actual and budgeted figures on an ongoing basis. Creates and maintains detailed budgeting templates. With minimal guidance from management, assesses analytical tools and various formats of data availability and researches and builds new programs that allow for various lines of data to be incorporated so financial modeling analysis of multiple program impact becomes more efficient and allows for more in depth analysis and review resulting in improved recommendations and solutions for the business. Where standard tools are insufficient, utilizes statistical analysis software (SAS) to model and analyze data as requested. Reviews monthly financial operating results for each assigned business unit, identifying key trends, variances, and areas of improved performance. Works with other departments in Walgreens for account reconciliation. Provides information and assistance to management regarding expenditures, purchases and other costs of doing business. As requested, answers complex request for proposal (RFP) questions related to new business and client renewals for a variety of different programs. Responsible for ensuring data integrity and accuracy of information provided to RFP questions. Performs ad hoc analysis and forecasts for internal management team and external customers. Provides guidance and training to associate analysts and analysts on financial modeling, data extraction techniques, budgetary considerations, and recommends best practices on pulling and refining data. As needed provides explanation to team regarding intricate web of data and how assumptions on one program or project may impact other programs or projects that are not specifically in scope during an analysis. About Walgreens Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications Bachelor's degree and at least 1 year of experience in an analytical role in finance, accounting, business management, quantitative analysis or economics or High School Diploma/GED and at least 4 years of experience in an analytical role in finance, accounting, business management, quantitative analysis or economics. Experience with financial analysis, financial modeling, profitability analysis and/or auditing techniques. Experience using time management skills such as prioritizing/organizing and tracking details and meeting aggressive deadlines of multiple projects with varying completion dates. Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font). Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns). Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Willing to travel up to 10% of the time for business purposes (within state and out of state). Preferred Qualifications P&L Finance support for business units Month end close experience We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried
    $79.3k-127k yearly 1d ago
  • Car Electronics Installer

    Best Buy 4.6company rating

    Geneva, IL job

    As a Car Electronics Installer, you'll install new technology into customers' vehicles in the installation bay of our local Best Buy store. You'll also share advice, best practices and product recommendations with customers and other employees. If you have a passion for cars and tech, we'll provide the trainings and certifications you need to perform at an expert level. Internally, this role is known as an Autotech Agent, and it provides opportunities to advance to Autotech Agent Level 2. What you'll do Install car electronics, including T-harness remote starts, stereos, speakers, dash cameras, backup cameras, amplifiers and in-dash units Use provided guides to identify compatible mobile electronic products and complete installation projects Verify vehicle make and model and communicate any compatibility concerns prior to installation Provide a high level of customer service Complete required trainings and certifications Basic qualifications Current, valid driver's license Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents) Preferred qualifications Prior experience installing car electronics Prior retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
    $28k-35k yearly est. 13d ago
  • Associate Category Manager, Indirect Procurement - Technology

    Walgreens 4.4company rating

    Deerfield, IL job

    The Associate Category Manager plays a pivotal role in executing and optimizing category strategies for indirect goods and services, with execution of short-term and long-term strategies that align directly with the business cost reduction and work scope or service objectives. This position partners closely with cross functional teams such as Operations, Legal, IT, and Finance to identify sourcing opportunities, drive supplier performance, and ensure alignment with both short and long-term business goals. This individual would be responsible for less complex negotiating, coordinating, and assuring that supplier priorities balanced with business needs; consults with Management, and other subject experts to develop alternative solutions; advises on options, risks, total cost of ownership, and business impacts. Leveraging strong analytical skills and market insights, the Associate Category Manager manages supplier relationships, conducts negotiations, and implements best-in-class sourcing practices. The role is responsible for tracking and reporting on key performance indicators, supporting the development of business plans, and proactively identifying opportunities for process improvement and cost savings. Job Responsibilities: Manages day-to-day on-going category supplier relations and seeks outgrowth or revision opportunities within supply base. Acts as the internal point of contact for supplier management and complaint resolution; conducts regular supplier meetings and implements improvement strategies with suppliers. Creates, nurtures, and enhances supplier relationships. Under the direction of Category Manager, develops and executes category sourcing strategies, including development and execution of RFI's and RFP's, documents bid events through correspondence to suppliers; develops selection criteria; conducts supplier negotiations and ongoing supplier management. Assists with development and implementation of business plans, performance goals and metrics for each assigned category. Collaborates with Operations, Legal, Supply Chain and others as needed on cross-functional sourcing opportunities. Actively seeks ways to streamline business processes; researches and provides information on industry category trends and best practices. Collaborates on inventory control, including lifecycle of product, and assists in project management of all sourcing activities. Makes suggestions for opportunities to reduce product and service costs. Drives tracking and reporting for assigned spend areas; assists with tracking mechanics and supplier key performance indicators with Category Manager. Performs data analysis and modeling. Participates in weekly category review meetings with cross-functional teams to manage category performance. Assists with the management of category performance by adhering to internal Savings goals and reviewing financial models for commodity type items. Supports the balancing of spend portfolio for reoccurring managed spend through coordinated sourcing activities that leverage both Expanse and Capital work streams. Monitor supplier performance to ensure that delivery dates and technical and contractual requirements are met. Participate in strategic meetings with suppliers and business leaders to ensure execution of defined strategies. Cultivates team morale, motivation, and loyalty through continuous training and mentorship, proving clear communication and constructive feedback. About Walgreens Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications Bachelor's Degree and at least 2 years of experience in Retail, Sales, and/or Category Management and/or analyzing related data such as sales trends, assortment selections, or financial planning OR High School GED and at least 4 years of experience in Retail, Sales, and/or Category Management and/or analyzing related data such as sales trends, assortment selections, or financial planning. Knowledge of the procurement lifecycle and procurement best practices. Experience in supplier negotiations and developing/executing sourcing strategies. Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines. Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font). Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns). Willing to travel up to 10% of the time for business purposes (within state and out of state). Preferred Qualifications Experience in coaching, mentoring, and training staff. At least 2 years of experience in negotiating deals. Experience in financial planning and analysis. We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $86400 - $138200 / Salaried
    $86.4k-138.2k yearly 1d ago
  • Furniture Workroom Technician II, Chicago - Full Time

    Macy's 4.5company rating

    Macy's job in Joliet, IL

    About Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. Online sales are booming at Macy's. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer's doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible - across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play - we value you as a colleague. Choose the challenge that's right for you! Job Overview Responsible for physical inspection, touch up, repair and refinishing of furniture flaws or damage according to established standards and procedures prior to delivery. Perform other duties as assigned Essential Functions Repairs, replaces or adjusts damaged furniture with tools and chemicals. Mixes and blends wood stains to match original finish. Removes furniture finishes by using applicable chemicals and/or sanding. Paints, glazes and/or refinishes furniture to original vendor specifications. Use workroom tools to spray fabric and shrink wrap goods. Complete appropriate paperwork. May occasionally need to travel to customers' homes for repairs. Ensures quality and timely completion of work. Maintain good housekeeping. Regular, dependable attendance and punctuality. Qualifications and Competencies High School Diploma, GED, or equivalent required. 1-2 years related experience. Ability to use work room tools and assemble furniture. Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals. Resourceful self-starter, works well independently as well as part of a team. Must be proficient in the use of computers and handheld technology. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision. Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. Frequently lift/move up to 50lbs. Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement: Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. SUPPLY00
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Retail Visual Merchandiser, State Street - Full Time

    Macy's 4.5company rating

    Macy's job in Chicago, IL

    Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Summary The Visual Merchandiser uses creativity and a strong sense of style to design and maintain displays that enhance the shopping experience and highlight key products. This role focuses on seasonal trends, three-dimensional props, vinyl graphics, and in-store events to bring brand concepts to life. You need a good eye for design, knowledge of fashion and visual presentation, and the ability to work with tools and materials safely. Above all, you're passionate about creating inspiring store experiences that attract customers and drive sales. How our Visual Merchandisers spend their day… Our colleagues begin each day energized and ready to make an impact. They take pride in their role, greet teammates with a positive attitude, and help ensure the sales floor is visually inspiring, well-organized, and ready to welcome customers. Before diving in, they review store priorities, assess product placement, and stay informed on new arrivals, top sellers, and current trends-so every display is purposeful, on-brand, and drives customer engagement and sales with confidence. On the floor, they focus on the customer-offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. Throughout the day, they maintain a shoppable space by ensuring the store remains visually compelling and easy to shop by refreshing displays, updating signage and pricing, and supporting merchandise moves to reflect current priorities and trends. We believe service starts with each other-supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey-we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . Who You Are and What You Will Do Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies, visual and merchandising directives and safety rules/procedures in English Able to creatively execute all visual merchandising projects in assigned departments on a monthly, quarterly, and seasonal basis. Able to create and inspire customer purchases through innovative and exciting visual presentation and product merchandising including mannequin styling and composition, window displays, fashion trend statements, fixture placement, wall formatting, product placement and visual collateral usage. Ability to create compelling fashion presentations by styling merchandise from the sales floor, inspiring customers to purchase. Demonstrates strong knowledge of current fashion trends while upholding Macy's visual merchandising standards Install promotional and event collateral, including vinyl graphics, wall signage, and prop displays, in line with the company's marketing calendar and direction. Construct and install three-dimensional elements using hand/power tools such as drills, saws, hammers, screwdrivers, staple guns, ladders, spray paint, and knives. Demonstrate resourcefulness by adding creative details and enhancements that reflect Macy's style while staying within visual direction. Support merchandise moves and maintains the floor throughout the day by updating visual signage and keeping displays recovered. Collaborate and communicate with store leadership and cross-functional teams to ensure alignment on priorities and initiatives. Essential Physical Requirements You Will Perform This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 50lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level. Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00
    $33k-39k yearly est. Auto-Apply 19h ago
  • At Your Service Captain, Old Orchard - Full Time

    Macy's, Inc. 4.5company rating

    Macy's, Inc. job in Skokie, IL

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As the At Your Service Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , problem-solving, and building brand loyalty. You will drive results through promotional and Omni selling initiatives, such as By Online Pickup in Store and Curbside services. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What You Will Do * As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding * Ensure high-level of customer service through problem-solving and customer-focused resolutions, such as converting a return into an exchange * Enhance the in-store customer experience by promoting our Macy's mobile app * Meet with People Leaders throughout the day to plan and monitor total store activities * Lead colleagues in the execution and completion of assigned tasks * Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. * Perform store opening and closing procedures, including accessing the alarm system and settling the registers * Lead and participate in the upkeep of the At Your Service area, processing customer orders, and maintaining back of house areas to our standards for By Online Pickup in Store and Curbside services. * Keep current on updates to services, promotions and policies * Educate colleagues on point of sale technology, radio frequency equipment, and applications used to assist in fulfillment of customer orders. * Perform all applicable sales and/or support duties in addition to above * Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are * Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality * Proficient in communicating effectively with customers and providing clear direction to colleagues * Self-starter in adapting quickly to changing customer expectations and needs * Resourceful and able to adapt quickly to changing priorities and deadlines * 1-2 years of direct retail experience preferred * High school diploma or equivalent Essential Physical Requirements You Will Perform * Prolonged periods (at least two consecutive hours) of standing/walking around the store or department * Frequent use of computers and handheld electronic equipment * Reaching, including above eye level, crouching, kneeling, stooping and color vision * Lifting and moving items weighing up to 30lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00
    $35k-40k yearly est. Auto-Apply 22d ago
  • Bartender - Walnut Room Restaurant, State Street - Flex

    Macy's 4.5company rating

    Macy's job in Chicago, IL

    About Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of food service and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview The Bartender's primary responsibility is to provide caring hospitality in a full-service restaurant environment by preparing and serving alcoholic beverages according to company, Health Department, and State and Federal regulations. Essential Functions Adhere to company policy and State and Federal regulations regarding service of alcohol including taking all steps necessary to ensure proper age of all persons consuming alcohol served on the premises and refusing to serve any person who appears to be intoxicated or might become intoxicated from consuming additional alcohol Follows Food Division Standards and Best Practices Follow food safety standards and maintain work area and equipment in accordance with Health Department standards Prepare and present all beverages following recipes and merchandising standards Possess a strong working knowledge of wine, beer, and the varieties of alcohol Educate, sample, and serve customers food and beverage Effectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on duty Account for all product served by balancing and recording all sales, turning in accountability forms, charge slips, and cash to manager Effectively operate POS system to ring in customer orders and control the flow of cash Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area Follow station specific duties and responsibilities Maintain stock levels and standards in product presentation Maintain personal hygiene and professional dress code to comply with company and Health Department standards Perform other duties as needed Qualifications and Competencies High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, and stooping Involves close vision, depth perception, and focus adjustment. Position may require working in a warm kitchen environment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. FOODS00
    $24k-29k yearly est. Auto-Apply 19h ago
  • LG Home Theater Specialist

    Best Buy 4.6company rating

    Schaumburg, IL job

    As an LG Home Theater Expert, you'll work in one of our retail stores to promote, demonstrate and sell home theater products with an emphasis on the LG brand. First, we'll give you all the training you need to be an expert. Once you're trained, you'll explain complex technology in simple terms to help customers understand each product's unique value. You'll also work closely with sales associates as you share your knowledge about LG products and ensure the team is ready to assist customers with the brand. What you'll do Maintain a high level of product knowledge about new home theater technology Ensure the department remains organized and ready to serve customers Educate other team members about LG home theater products Provide feedback on products and customer engagement through calls and in person meetings with vendor partners and market teams Basic qualifications Must be at least 18 years old 1 year of experience in sales, customer service or related field Ability to work successfully as part of a team Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications Prior experience serving as a specialist in premium, luxury or complex technology solutions 1 year of experience working with consumer electronics What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
    $29k-34k yearly est. 10d ago
  • Barista - Restaurant, Full Time - Bloomie's Old Orchard

    Macy's 4.5company rating

    Macy's job in Skokie, IL

    Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Barista/ Café Associate creates and sells Colada Shop beverages following Colada Shop standards, providing caring hospitality, product knowledge and exceptional customer service. Essential Functions: Demonstrate current and working knowledge of beverages, coffee/ espresso bar, retail and food stations Produce and present freshly prepared products following Colada Shop recipes, meeting speed of service standards Follow company standards and maintain work area and equipment in accordance with Health Department standards. Maintain personal hygiene and professional dress code in compliance with company expectations Follow Service Steps and Selling skills providing an exceptional customer experience Educate, sample, and serve customers distinctive and desirable food and beverage products Open and/or close area following appropriate checklist, verifies completion with Manager on Duty Maintain stock levels and standards in product presentations, merchandising and signing standards Qualifications and Competencies: No Education or Experience Required No experience required Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Prolonged periods of moving and standing for at least 2 consecutive hours May involve reaching above eye level and crouching Frequent use of computers including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25 lbs. This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
    $25k-30k yearly est. Auto-Apply 44d ago
  • Retail Brand Ambassador - Intimates, Oak Brook Center - Full Time

    Macy's 4.5company rating

    Macy's job in Oak Brook, IL

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As an Ambassador you are an exceptional colleague who drives sales through connecting with customers and sharing vendor product knowledge to upsell and suggest additional items. You will drive sales by cultivating a repeat clientele and serving as the expert for the vendor/brand/area you represent. You will also regularly communicate specific customer needs and shopping patterns to your leadership team and the vendor community and execute strategic merchandising initiatives for the vendor/brand/area. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here . What You Will Do Provide an exceptional customer experience by ensuring the customer is always the priority Greet customers, make product recommendations, and upsell Serve as a liaison between designated vendors and the personal stylists and the store leadership team Ensure sales floor is neat, clean, and properly signed for sales and markdowns Create and implement best practices to drive sales, turn, and gross margin above company average Build brand-specific clientele to support local marketing Execute vendor and non-vendor events to increase sales Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Who You Are Demonstrate ability to build relationships and convert customers into clients. Energetic and positive attitude. Possess vision and creativity. Self-starter, able to work independently and as part of a team; must have excellent time management skills. Ability to effectively communicate and present information to customers, peers, and all levels of management. Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments. Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment. Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Minimum 1 year previous selling or retail experience required. Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00
    $27k-32k yearly est. Auto-Apply 9d ago
  • Area Loss Prevention Manager (ALPM)

    Ross 4.3company rating

    Hoffman Estates, IL job

    GENERAL PURPOSE: The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. ESSENTIAL FUNCTIONS: Minimizing Operational Shortage Achieve shortage reduction goals for assigned stores/district(s)/area. Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics. Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company. Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. Developing Great Teams & Partnerships Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. Assist in the development and updating of training materials and concepts for awareness training sessions. Perform other responsibilities and projects as assigned. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: BA degree or greater, preferably in Business or Criminal Justice. 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. Excellent written and verbal communication skills, strong presentation skills. Must demonstrate the ability to be flexible and adapt to changing priorities. Excellent analytical skills and demonstrated ability to solve problems. Proven ability to make good decisions under pressure. Excellent organizational skills, detail-oriented. Maintains confidentiality concerning all information and projects. Values and exhibits the highest level of personal integrity. Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements\: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding SUPERVISORY RESPONSIBILITIES: Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $33k-46k yearly est. Auto-Apply 60d+ ago

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