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The differences between managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $58,651 average annual salary of a manager.
The top three skills for a manager include customer service, payroll and food safety. The most important skills for an operations support manager are customer service, project management, and human resources.
| Manager | Operations Support Manager | |
| Yearly salary | $58,651 | $79,730 |
| Hourly rate | $28.20 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 1,236,194 | 376,894 |
| Job satisfaction | 4.57 | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Managers and operations support managers have different pay scales, as shown below.
| Manager | Operations Support Manager | |
| Average salary | $58,651 | $79,730 |
| Salary range | Between $37,000 And $92,000 | Between $47,000 And $133,000 |
| Highest paying City | - | San Bruno, CA |
| Highest paying state | New Jersey | California |
| Best paying company | - | Meta |
| Best paying industry | Finance | Technology |
There are a few differences between a manager and an operations support manager in terms of educational background:
| Manager | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between managers' and operations support managers' demographics:
| Manager | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 51.0% Female, 49.0% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |