Medical records clerk jobs in Anderson, IN - 222 jobs

We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: QMS Auditor Do you believe the world deserves excellence? BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets Essential Responsibilities: Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes. Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested Plan/schedule workloads to make best use of own time and maximize revenue-earning activity. Education/Qualifications: Associate's degree or higher in Engineering, Science or related degree required Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience. The candidate will develop familiarity with BSI systems and processes as they go through the qualification process. Knowledge of business processes and application of quality management standards. Good verbal and written communication skills and an eye for detail. Be self-motivated, flexible, and have excellent time management/planning skills. Can work under pressure. Willing to travel on business intensively. An enthusiastic and committed team player. Good public speaking and business development skill will be considered advantageous. The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. #LI-REMOTE #LI-MS1 About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Our Company ResCare Community Living Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today! Responsibilities Ensures the timely entry of medical data into computer system to facilitate processing and delivery of edited documentation for client facilities. Maintains accurate updates and medical records documents for each specific facility. Research all unedited sheets that are pended or unable to process due to illegibility or unfamiliar terminology on handwritten sheets provided by the facility. Recognizes deviations and irregularities relating to data and system requirements and seeks resolution from originator, supervisor or manager. Verifies and clarifies any or all problems or inquiries with the facility's documentation requests/needs. Communicates with facilities nursing staff, Director of Nursing and Administrator on a regular basis regarding corrections of medical data. Utilize reference materials available to improve skills regularly and ongoing. Maintains the confidentiality of employees and patients/residents demographics and medical information. Runs medical records forms and reports containing facility, patient and pharmaceutical information. Assists consultant pharmacists by obtaining facility data from system as needed and also informs consultant pharmacists regarding department procedures. Promotes customer goodwill and enhances corporate image to support the corporate mission, values and philosophy. Conducts audit with the specific facility upon request using computerized data with facility data. Observe and comply with all PharMerica policies and procedures. The above duties or working procedures describe the chief function of the job and are not to be considered a detailed description of every duty of the job. Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards. About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $18.00 - $18.60 / Hour

You will be responsible for a variety of tasks including collecting patient information, issuing medical files, filing medical records, and processing patient admissions and discharge papers. Medical Records Clerk Responsibilities: Gathering patient demographic and personal information. Issuing medical files to persons and agencies according to laws and regulations. Helping with departmental audits and investigations. Distributing medical charts to the appropriate departments of the hospital. Maintaining quality and accurate records by following hospital procedures. Ensuring patient charts, paperwork, and reports are completed in an accurate and timely manner. Ensuring that all medical records are protected and kept confidential. Filing all patients' medical records and information. Supplying the nursing department with the appropriate documents and forms. Completing clerical duties, including answering phones, responding to emails, and processing patient admission and discharge records. Medical Records Clerk Requirements: High school diploma or equivalent qualification. A minimum of 2 years experience in a similar role. Advanced understanding of medical terminology and administration processes. Proficient in information management programs and MS Office. Outstanding communication and interpersonal abilities. Strong attention to detail with excellent organizational skills.

Sign On Bonus: $1,000 Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law This position is not eligible for employment based sponsorship. Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria. PRIMARY DUTIES: * Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code. * Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy. * Translates medical policies into reimbursement rules. * Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits. * Coordinates research and responds to system inquiries and appeals. * Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy. * Perform pre-adjudication claims reviews to ensure proper coding was used. * Prepares correspondence to providers regarding coding and fee schedule updates. * Trains customer service staff on system issues. * Works with providers contracting staff when new/modified reimbursement contracts are needed. Minimum Requirements: Requires a BA/BS degree and a minimum of 2 years related experience; or any combination of education and experience, which would provide an equivalent background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required. Preferred Skills, Capabilities and Experience: * CEMC, RHIT, CCS, CCS-P certifications preferred. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified - Other Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Must have 3 years' experience or more working in medical records at a nursing facility The Medical Records Assistant (Non Nurse) assists with patients' clinical records, including coding, auditing, and record management in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * High school diploma or equivalent * Prior medical records experience preferred Specific Job Requirements * Demonstrate knowledge of State and Federal legal requirements relating to documentation, confidentiality, and legal issues pertaining to health information * Effectively communicate with physicians, nursing staff, and allied health personnel * Demonstrate efficient usage of complex computer software systems * Functional knowledge in field of practice * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Accurately audit and complete ongoing reviews of all patients' clinical records to ensure documentation and performance compliance * Accurately maintain current, overflow, and discharged record filing system * Understand and apply LTC payment systems, including Medicare * Apply the use of ICD 10 CM coding * Understanding of HIPAA requirements * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer

Medical Records Coordinator Opportunity at University RN/LPN The Medical Records Coordinator is responsible for the successful utilization of the electronic medical record (EMR). The Medical Records Coordinator will work with physicians, office staff, nursing management and staff to utilize the EMR through auditing, analysis, and training. Skills Needed: Attention to detail/Accuracy: Ensures the medical record is complete and accurate. Training: The ability to teach and motivate staff, vendors, and other key stakeholders to ensure the database and records comply with company, Federal, and State guidelines. Collaboration: Work with hospitals, physicians, nursing staff, and leadership to ensure that all records are obtained and maintained in the EMR. Supportive Presence: Create a comforting and engaging atmosphere for our residents and staff. Requirements: Graduate of an accredited school of nursing. Minimum of one year in nursing management in the long-term industry. Two years of professional nursing experience in long-term care, acute care, restorative care or geriatric nursing setting. Demonstrates C.A.R.E. values to our residents, family members, customers and staff. Compassion, Accountability, Relationships and Excellence Benefits and perks include: Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. Team Culture: A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. *Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices. Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling. To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential. Job Duties Detailed maintenance of accurate incoming referral documentation. Review incoming faxes for completeness and file appropriately according to content Application of knowledge and judgement based on urgency Obtain missing items from referral source (physician office, patient, etc.) Manage and track incomplete faxes on a daily basis Problem solving skills Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients. Schedule new patient appointments Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request Obtain patient information and register in electronic health record (NextGen) Inform the patient of items or information needed for the visit Generate and send the required paperwork to the patient before the visit Notify referral source of appointment scheduled Answer non-medical questions as needed Monitor new patient medical records. File records based on the appointment date, provider, and location. Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling. Perform other related duties as assigned or requested. Knowledge, Skills, and Abilities Required Dedication to excellent customer service. Exceptional attention to detail. Alignment with HIPAA regulations. Respect for organizational policies, procedures, systems, and objectives. Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers, and patients. Ability to drive efficiency and accuracy. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system. Educational and Experience Required Education : High school diploma or equivalent Preferred Experience: 1-3 years medical office or hospital experience Physical Demands Able to sit for an extended period of time in focused work. Long periods of telephone and computer work.

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: PRN Patient Services Representative Location: Indianapolis North, Indianapolis South, & Avon Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a PRN Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. **This is a pro re nata (PRN) role, meaning this role's primary purpose is provide flexible support in the case of scheduling gaps or covering for staff that will be out of clinic. Scheduled hours vary weekly between 0-40 with a minimum of 3 days (24 hours)/ month guaranteed.** How you will make an impact as a Patient Services Representative: The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey Greet patients and accurately checks patients into EHR using established patient registration check-in protocols Order Sleep Study device utilizing system Upload sleep study reports into system Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart Schedule patient appointments Answer call center calls to provide overflow coverage as necessary Owns opening of clinic and closing of clinic per established guidelines Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule Order medical supplies and pharmaceuticals as needed, per established protocol Cross train to assist in other non-clinical duties What we're looking for in a Patient Services Representative: Prior medical experience preferred Proven ability to independently apply best practices in time management Proven ability to multitask in a fast-paced environment Prior experience and/or desire to work in a role held accountable to quality performance metrics Strong customer service focus Solid technology skills including Outlook, Word, Excel, Electronic Health Records Great attention-to-detail and accuracy in work Solution oriented problem solver Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done Ability to work at ADVENT Avon, Keystone Crossing, and Southport clinic locations as needed Why you should choose ADVENT: Culture that embraces being kind, is solutions minded, and encourages you to ask questions PRN flexibility (scheduled hours vary weekly between 0-40 with a minimum of 3 days/ month) Convenient day shift schedule Schedule: Monday & Wednesday: 8am-4:30pm Tuesday & Thursday: 8am-5:30pm Friday: 8am-2:30pm ADVENT Careers Page Salary Description $16.28 - $20.35 per hour

Division:Eskenazi Health Sub-Division: Hospital Schedule: Full Time Shift: Days Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Exempt Job Role Summary Oversee and manage the daily operations for release of information and data integrity areas. Essential Functions and Responsibilities Responsible for: * Assists in quality metrics development and reporting * Productivity and quality monitoring and follow up with staff * Monthly Studor Rounding * Staff performance evaluations * Progressive disciplinary actions/Staff Performance Improvement Plan (PIP) development * Attendance, PTO approvals, and Kronos time management * Other reports/data requested as needed Supervises staff and oversees work queues associated with release of information and data integrity Works with system support, other departmental staff/providers, contracted vendors, and customers to triage and follow up /issue resolution with barriers in responsible managed areas (escalation as appropriate) Participates in developing and implementing specific department goals, policies, standards, and performance improvement initiatives which directly support the strategic plan and vision of the department and organization. Assists staff and manages chart correction and release of information workflows that entail coordination with representation from several areas as appropriate (escalation for critical in-house patients). Liaison to internal/external requestors, to ensure accurate and timely fulfillment of release of information requests are completed in a timely manner. Ensures financial requirements are met for assigned areas of responsibility and assists the Director of Medical Records Management with budgetary decisions Maintains a professional, positive working relationship with medical staff, hospital personnel, and all vendor contacts. Participates in the approval process of medical record content and documentation (paper and electronic) at Eskenazi, to include delineation of the HIPAA designated record set and the legal health record. Educates and trains HIM Record Operations staff on enhancements, changes, and updates Keeps current with documentation requirements set forth by JCAHO, ISDH, CMS and other licensing and regulatory agencies. Ensures the respective hospital policies and procedures, medical staff bylaws, medical staff rules and regulations, and the associated requirements are met. Data Integrity supports 24/7 on call coverage for urgent corrections - must be able to assist staff as needed Job Requirements * Bachelor's degree (B.S.) or Associate degree (A.S.) in Health Information Administration * AHIMA credential as a Registered Health Information Administrator (R.H.I.A) or Registered Health Information Technician (R.H.I.T) required * Two years of HIM management experience, including a strong emphasis on Data Integrity (Chart Corrections) and Release of Information * Experience with EPIC, Onbase, and 3M Fluency Direct systems is strongly preferred. Knowledge, Skills & Abilities * Knowledge of HIM acute care hospital operations with emphasis on release of information, chart completion, transcription, and corrections for data integrity. * Knowledge of JCAHO, ISDH, CMS, HIPAA, and other licensing and regulatory agencies. * Must demonstrate strong planning and organizational skills in order to prioritize workload * Microsoft Excel skills to include the ability to build new worksheets, import data, sort data, and use basic formulas * Microsoft Word skills to write policies and procedures and correspondence. * Demonstrates team oriented, professional conduct when resolving operational issues which cross various operational units within HIM and/or across Eskenazi Health * Excellent oral and written communication skills. Ability to present information to groups of physicians/individuals * Works independently and exercises professional judgment to meet daily operational demands Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few. Nearest Major Market: Indianapolis

Company Information: A healthcare company with corporate office located in Indianapolis Metro area, serving more than 100 million people at every stage of health. Job Summary: The Caregiver Guide is responsible for providing support for informal caregivers in the Indiana Pathways to Aging program focused on servicing Hoosiers 60 and over who receive Medicaid (or Medicaid and Medicare) benefits. Job Duties: As primary operations expert for Caregiver guides, demonstrate a deep understanding of the range of caregiver services, the HIP platform, and established processes and workflows. Enhances participation of informal caregivers in suitable programs and services. Functions as a reliable consultant and educator regarding healthcare inquiries, focusing on overcoming obstacles to informal caregiver health literacy. Provides guidance to informal caregivers on minimizing health risks and managing caregiver stress, helping in future planning and facilitating connections to valuable resources and support networks. Assists informal caregivers during transitions in member care settings as required. Produces reports as necessary concerning program metrics associated with caregivers. Participates in and connects with community regarding caregiving matters, including offering assistance with regional caregiver advisory committees. Supports educational efforts for provides on caregiving topics. Collaborates internal Pathways staff and Interdisciplinary Care Team (ICT). Participates in related training and continuing education opportunities as required. Other duties as assigned. Job Qualifications High School Diploma or General Education Diploma (GED), is required. Bachelor degree a plus. Minimum of two (2) years of experience in either volunteer or paid position working in community setting with at risk populations providing coordination of services is preferred. Minimum of two (2) years of experience in caregiver advocacy and supports and or home and community\-based services, or any combination. Community Health Worker (CHW) certification preferred Bilingual (Spanish) a plus Previous experience servicing diverse populations in rural areas is a plus Potential 10 percent to 15 percent travel. Must be able to prioritize and meet deadlines, detail oriented and exercise good judgment Above average organizational skills, good listener, team player. Must possess\/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirement of the organization. This role reports to the Manager, Caregiver Advocacy Support. Hours TBD Starting Salary $40,000 to $55,000 (based on experience); Health Insurance and Benefits offered "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"637562732","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Health Care"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"Salary","uitype":1,"value":"$40,000 to $50,000"},{"field Label":"City","uitype":1,"value":"Indianapolis"},{"field Label":"State\/Province","uitype":1,"value":"IN"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"46204"}],"header Name":"Informal Caregiver Guide Coordinator","widget Id":"378023000000072311","is JobBoard":"false","user Id":"378023000000129003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"378023000018263023","FontSize":"14","location":"Indianapolis","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"bwqpaaffe7322cffe4bffa5b588f3b3db2601"}

A busy and respected healthcare clinic is seeking an experienced Medical Receptionist to provide excellent front -office and administrative support in a fast -paced medical environment. The ideal candidate will deliver a professional, welcoming experience for every patient while ensuring efficient clinic operations and compliance with healthcare standards. Key Responsibilities: Greet and assist all patients, families, and visitors with professionalism and empathy. Manage front -desk operations including patient check -in, scheduling, and documentation. Verify insurance eligibility, process payments, and ensure billing accuracy. Maintain confidentiality of patient records and follow HIPAA guidelines. Collect, organize, and file patient information with attention to detail. Collaborate with clinical and administrative staff to maintain a smooth daily workflow. Handle inbound calls and electronic communications efficiently. Maintain a clean, organized, and professional reception area. Support quality assurance, compliance, and safety initiatives. Qualifications: High school diploma or GED required. MediClear Certification (or equivalent credential) required. 1+ year of experience in a healthcare, urgent care, or medical office environment preferred. Strong communication and customer service skills. Proficient computer and data entry skills with the ability to multitask across multiple screens. Organized, detail -oriented, and dependable in a fast -paced setting. Must demonstrate professionalism, empathy, and discretion.

At AMG we offer our employees much more than just a job in the healthcare industry. We offer unique career opportunities for people who are called to make a healing difference in the lives of others and desire to be part of a team that makes a difference each day for our patients. We invite you to join our team and share your gifts and talents. In addition to market competitive pay rates and benefits in the Muncie market, you will have the opportunity to work for an Employee Stock Ownership Plan (ESOP), as AMG is an employee owned company! AMG Specialty Hospital - Central Indiana Muncie Campus is part of the AMG Integrated Healthcare Management Hospital System - a Top-5 Post-Acute Care Hospital System. Our mission is an unyielding commitment to Patients, People, and the Pursuit of Healing. We believe our employees are the asset and heart of our organization. We are located in the heart of Muncie, IN on the 5 th floor of IU Health Ball Memorial Hospital. AMG Specialty Hospital - Central Indiana Muncie campus is seeking a Full Time Unit Secretary for 7a - 3p Shifts with medical/hospital experience. The Unit Secretary prepares and compiles records in nursing unit of the hospital. He/she is also responsible for preparing outpatient wound care charts and is responsible for keeping the outpatient wound care schedule. This person is responsible for greeting every person who comes to visit the hospital. He/she must answer all phone calls that come through and must demonstrate working knowledge of the switchboard in order to appropriately forward all calls to the correct person/dept. This position must be versatile and willing to perform all administrative duties assigned i.e. filing, faxing, copying. This position requires medical or hospital experience! Shift Differentials are paid for all Night and Weekend Shifts! Join our dynamic team and enjoy a career where you can make a difference with AMG Specialty Hospital - Central Indiana Muncie Campus! Full-Time employees are offered a comprehensive package is offered including competitive pay, direct deposit, medical insurance, dental insurance, long-term disability insurance, life insurance, AD&D insurance, vision insurance, multiple voluntary insurance options, paid holidays, paid vacation time, paid sick time, optional credit union membership, cellular discount options, free uniform scrub after 90 days of employment, and 401(k) retirement plan with company contribution. Job Requirements Must have at least a high school diploma. Must be experienced in patient and guest reception. Medical experience is required for this position At least one year of medical or hospital experience is required. Ability to read and communicate effectively in English. Must be able to articulately communicate, interpret and explain complex information and comprehend written and verbal communications. Basic computer knowledge. Possess excellent interpersonal and human relation skills. Company Overview AMG Specialty Hospital - Central Indiana Muncie Campus is a Long-Term Acute Care hospital that specializes in the management of complex medical needs. Our mission is to return patients to their optimal level of well-being in the least restrictive medical environment. We accomplish this through a multi-disciplined approach that includes aggressive clinical and therapeutic interventions, as well as family involvement. Our high staff to patient ratio ensures individualized attention. Our nurses, therapists, and physicians work with each patient to obtain the best possible outcomes. Learn more about the quality care we provide by visiting our website at: amgihm.com/muncie . AMG Specialty Hospital - Central Indiana is an equal opportunity employer and an Employee Stock Ownership Plan (ESOP), an employee owned company . #MuncieAll View all jobs at this company

Accountable for scheduling appointments Communicates information for each scheduled appointment Accountable for auditing and/or completing electronic documentation of patient and case information in a timely manner Works under pressure to meet deadlines while maintaining a high degree of quality Must have the ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis Job Type & Location This is a Contract to Hire position based out of Yorktown, IN. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Yorktown,IN. Application Deadline This position is anticipated to close on Jan 2, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Must have 3 years' experience or more working in medical records at a nursing facility The Medical Records Assistant (Non Nurse) assists with patients' clinical records, including coding, auditing, and record management in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements High school diploma or equivalent Prior medical records experience preferred Specific Job Requirements Demonstrate knowledge of State and Federal legal requirements relating to documentation, confidentiality, and legal issues pertaining to health information Effectively communicate with physicians, nursing staff, and allied health personnel Demonstrate efficient usage of complex computer software systems Functional knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Accurately audit and complete ongoing reviews of all patients' clinical records to ensure documentation and performance compliance Accurately maintain current, overflow, and discharged record filing system Understand and apply LTC payment systems, including Medicare Apply the use of ICD 10 CM coding Understanding of HIPAA requirements Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Position Highlights** : + Full-Time: Monday-Friday 8:00AM-4:30 PM EST + Location: This role will be performed at one location (Remote) + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. + Documenting information in multiple platforms using two computer monitors. + Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + May schedules pick-ups. + Assist with training associates in the HIS I position. + Generates reports for manager or facility as directed. + Must exceed level 1 productivity expectations as outlined at specific site. + Participates in project teams and committees to advance operational strategies and initiatives as needed. + Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Must be 18 years of age or older. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + 1-year Health Information related experience. + Meets and/or exceeds Company's Productivity Standards + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $16-$20.50 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have 29 offices in the greater Chicagoland area, Wisconsin, Indiana and Indianapolis. This year we are on track to open additional offices! Our core Values consist of the following: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency Job Description: Calling all healthcare heroes with a passion for people and a knack for organization! As a Patient Service Representative, you're not just the first smile patients see - you're the magic behind the scenes, making their journey through our facility smooth and stress-free. From scheduling appointments with ninja-like precision to mastering insurance acrobatics with finesse, you're the ultimate multitasking maestro. Join our dynamic team, where every encounter is an opportunity to make a difference in someone's life. Duties include, but are not limited to: Answer all phone calls. Listen and return all voicemails left in front of office phones. Check-in new and existing patients and let the clinical staff know that the patient has arrived. Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA (Health Insurance Portability and Accountability) privacy notice) Check out patients (collect payments, make next appointment) Handle questions and provide information to walk-in patients. (This can include discussing the type of insurance the practice accepts, the treatment options available as well as the credentials.) Maintain comm-log up to date with all necessary patient/parent communication information. Review the daily schedule of the clinic for any changes. Check the daily schedule in advance and fill in any open spots with bondings/adjustments/new patient consultations at least two days prior. Adjust clinic hours based on the schedule. Review for Bonding approvals Check if all bondings are Approved and Active with insurance (the day before & day of the appointment). Understand cancellation policy and reiterate it to patients. Print end of the day reports. Check collected payments against the report and check all credit card transactions. Requirements High school degree or GED equivalent 3 years of customer service experience 2 years of patient service experience Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.) Excellent problem solving and de-escalation skills. Excellent written and verbal communication skills Office Hours/Location/Travel/Pay Monday - Wednesday 8:45am - 5:00pm Thursday - Friday 6:45am - 3:00pm 2 Saturdays per month 5640 Emerson Way, Indianapolis, IN 46220 Travel requirement to Greenwood and Speedway Rate of pay - 19$ - 20$ Benefits (for our full-time employees) Paid Patient Service Representative Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Medical, Dental, Vision, and Life Insurance Short-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Paid Time Off Identity Theft Protection - LifeLock MetLaw Pet Insurance Free and discounted Orthodontic Treatment Monthly Bonuses Salary Description Pay: $19.00 - $20.00 per hour

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Title: Crisis Certified Peer Specialist Company: Adult & Child Health Department: Crisis Services Employment Type: Full-time The Certified Peer Specialist has the responsibility of emphasizing the acquisition, development, and expansion of recovery skills to enable individuals to fully engage in their recovery journey. The interventions they provide are based on the therapeutic relationship they build with the individual and their family. As part of the team, the Certified Peer Specialist helps clients develop essential skills, access recovery tools and community support, and motivates them to achieve and maintain recovery. The Certified Peer Specialist position offers… Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce. Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key responsibilities: Collaborate with individuals to develop personalized treatment plans that address their specific needs. Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. Participate in meetings to ensure continuity of care for individuals. Assist in researching and referring individuals to outside resources when necessary. Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services. Accompany clients to appointments when permitted, representing the agency professionally. Support clients in accessing medical services and document all services in accordance with state and CARF standards. Offer crisis intervention and facilitate group education sessions as scheduled. Pursue professional development through training to meet required hours every two years. Utilize peer support to foster recovery and resilience in individuals with mental health and substance use disorders. Help individuals build connections with others, their overall community, and Recovery Supports within their community. NOTE: This requires transportation of clients. Assist individuals in accessing information and support for mental health and substance use disorders. Support individuals in making independent choices and taking an active role in their treatment. Help individuals identify their strengths and resources for recovery. Assist individuals in setting and achieving recovery goals through mentoring, advocacy, and coaching. Provide emotional, informational, and instructional support to help clients feel connected and develop recovery skills. Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility. Aid participants in creating personal treatment plans to actively engage in their own recovery. Adhere to ethical and confidentiality standards of the facility. Show interest in the long-term and short-term goals of the company. Knowledge, Skills, and Abilities: Ability to offer personal, unique knowledge and experiences of recovery while maintaining appropriate boundaries. Ability to share recovery skills that have worked and help the client identify skills that will work for them. Ability to serve as a source of hope for the client by demonstrating the ability to maintain recovery. Knowledge of and a basic understanding of case management and rehabilitation methods, principles, and techniques in relation to mental health and substance use disorder treatment. Knowledgeable about the challenges faced by individuals with mental health and/or substance use disorders and know how to access the various community resources available. Knowledgeable about and should be familiar with the methods, modalities, legal requirements, and court procedures associated with treating mental health and substance use disorder Knowledge of training techniques and practices used in a substance use disorder/mental health treatment setting is desired. Capable of effectively communicating ideas verbally and in writing to produce clear and concise reports. Ability to connect clients/patients to recovery resources, including mutual aid support groups, in the communities they serve. Top of Form Bottom of Form General knowledge of computers Experience and/or Education Qualifications: Must be willing to self-identify as a present or former client of mental health and/or substance use services OR self identifies as a person in recovery from mental health and/or substance use disorder. If asked, present evidence of a sponsor and participation in a 12-step program. Requires one year of direct and personal experience with the mental health system as a primary consumer of services. Able to complete a state-approved Certified Peer Support training program and other required training within six months of employment. Exceptions to the qualifications listed may be made by the appropriate Leadership. Employment Requirements: Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check. Completion of New Hire Orientation at the beginning of employment. All training requirements including Relias at the beginning of employment and annually thereafter. Current driver's license, acceptable driving record and current auto insurance. Must be 21 years of age or older Minimum one (1) year of recovery Within the first year of employment, receive training on: Signs and symptoms of disability related illnesses Working with families and caretaker of clients receiving services Rights, roles, and responsibilities of client and families Client self-help skills Individual treatment plans Basic principle of assessment Special needs and characteristics Philosophy of community support approach Suicide awareness/precaution Quality assurance Infection control Philosophy, values, and objectives of CPRC Behavioral management/crisis intervention Issues/involuntary hold Physical Requirements: ADA Consideration - Light work: Exerting up to 20 pounds of force occasionally (exists up the 1/3 of the time) and/or up to 10 pounds of force frequently (exists 1/3 to 2/3 of the time) and/or a negligible amount of force constantly (exists 2/3 or more of the time) to move objects. Requires walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls or requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Adult & Child Health is a Smoke and Tobacco Free Workplace.

The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER: Hourly wage of $15 - $17 based on previous experience 6.5 paid holidays per year Approximately 10 days of PTO within first year Full slate of benefits to include health, dental, vision, and 401k Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITES: Greet patients in a friendly, professional manner Answer phone calls, schedule appointments, assist in patient communications and recalls Respond to patient inquiries about billing, procedures, policies and available services Prepare patient chart prior to appointment and complete upon patient arrival Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports Monitor patient flow throughout the office, properly communicating delays Provide a safe and clean office environment Perform other duties and assume various responsibilities as determined by the office manager and doctor(s) EDUCATION AND/OR EXPERIENCE: High school graduate, or equivalent Previous medical office experience and knowledge in medical coding/billing is preferred PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.