Medical records clerk jobs in Battle Creek, MI - 59 jobs

Job DescriptionDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Schedule: Monday-Friday 7:30am-5:00pm What you will be doing Greet and check in patients in a friendly, courteous, and professional manner. Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. Prepares paperwork for patient visits. Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. Acts as a liaison between patients, guests, back office staff and providers. Reconciles cash against daily charge and cash reports. Schedule and confirm patient appointments as needed. Create, distribute, and file new patient charts/medical records. Perform clerical tasks such as copying, sorting, scanning, and faxing. Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties as assigned What you know Required High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience Entry Level BSM Consulting : New Employee Orientation 1st Health Compliance Training (as required) What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Health Information Technician - We Serve. We Grow. We Achieve. MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. POSITION SUMMARY: Recovery, scanning and electronic documentation of medical records from a variety of Provider offices and facilities using computer and scanning equipment and accurately transferring the data into EMR system. DUTIES AND RESPONSIBILITIES: Convert visual and textual records and documents into electronic images using a scanner Provides efficient and timely scanning of documents containing patient health information to designated work folders to be imported in the EMR Understands the importance of compliance to HIPAA rules and regulations. Provides accurate and efficient importing of scanned patient health information. Accuracy to detail is required in regards to assigning document type and document summary information. Preloads clinical information from paper chart to EMR system. Processes all release of information for medical records, ensuring the appropriate signatures have been received. Ensures that release of information charges are assessed appropriately based on the type of request (attorney, SSI, etc.) Ensures that requests from other medical providers are processed immediately. Ensures that all physicians' receive returned medical tests and all other pertinent medical information on a daily basis. Processes both incoming and outgoing mail on a daily basis, which includes date stamping and distributing to the appropriate department of personnel. Attends required in-service and departmental meetings. QUALIFICATIONS: Minimum of a high school diploma or GED required. Prefer one year related experience and/or training; or equivalent combination of education and experience. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: A majority of time on the job will be spent sitting with occasional walking, sitting, and/or stooping. At times this position may require weight to be lifted up to 15 pounds. The following types of vision are required: close, distance, peripheral, and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this potion. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

This role is responsible for accurately and appropriately coding ambulance claims, including claim submission, follow-up on denied claims, and ensuring compliance with relevant billing regulations to facilitate timely reimbursement for services. ESSENTIAL JOB FUNCTIONS 1. Examines patient care reports to gather essential information for insurance documentation. 2. Contacts facilities, hospitals, or patients to acquire missing information and physician certification statements. 3. Collects data such as insurance company names, policyholder details, policy numbers, and services provided to accurately complete claim and/or billing records. 4. Communicates with insurance companies to verify coverage, determine payor schedules, and gather benefit details. 5. Assigns relevant codes based on documented information in the patient care report and determines the appropriate level of ambulance service. 6. Allocates charges for services supported by documentation in the patient care report. 7. Reviews medical records to assess the medical necessity of ambulance transport and enters suitable ICD, CPT, or HCPCS code for claims. 8. Verifies the presence of all required documents before submitting reimbursement claims to ensure inclusive records. 9. Calculates total bills, indicating amounts payable by insurance and patients, and processes claim submissions by mail or electronically. 10. Ensures each account is billed to the correct payer following the appropriate billing schedule. 11. Follows up with companies and individuals regarding unpaid claims to secure payment. 12. Communicates in a professional manner when addressing patients' and families' questions regarding statements, in order to provide accurate information. 13. Prepares outgoing mail, bills, invoices, statements, and reports. 14. Manages denial resolution and accounts receivable follow-up. 15. Posts payments and compiles reports. 16. Performs charge entry tasks. 17. Handles aging accounts. 18. Commitment to maintaining confidentiality and compliance with HIPAA and other privacy regulations. 19. Performs other duties as required or assigned. EDUCATION/EXPERIENCE 1. High school degree or GED required 2. One year of experience with medical billing and coding systems, or a certificate for medical coding, preferred 3. Knowledge of medical billing software preferred KNOWLEDGE/SKILLS/ABILITIES 1. Knowledge of the Health Insurance Portability and Accountability Act (HIPAA) 2. Knowledge of procedure and diagnostic codes (HCPCS and ICD-10 codes) 3. Knowledge of medical terminology, abbreviations, and acronyms 4. Knowledge of medical billing 5. Attention to detail to review records and claims for errors or discrepancies 6. Strong communication skills are required to clearly explain procedures and resolve issues with providers, insurers, and patients 7. Understanding of various insurance plans and procedures 8. Ability to work independently and collaboratively 9. Ability to prioritize tasks and meet deadlines 10. Intermediate Microsoft Office and Google Workspace skills PHYSICAL REQUIREMENTS 1. Talking - expressing or exchanging ideas by means of the spoken word to impart oral information to others accurately (1-2 hrs. daily). 2. Hearing - perceiving the nature of sound by ear (1-2 hrs. daily). 3. Sitting - remaining in a seated position (6-8 hrs. daily). 4. Lifting - raising or lowering an object under 20 lbs. from one position to another (infrequently). 5. Work Environment - general office work and exposure to elements within the office environment (6-8 hrs. daily).

Health Information Management Technician Looking to fill: Part-Time MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. POSITION SUMMARY: The part-time Health Information Management (HIM) Technician will play a vital role in staying up to date on current electronic records and reducing the electronic fax (e-fax) backlog within the Health Information Management (HIM). This role is essential to maintaining patient care continuity, operational efficiency, and regulatory compliance. DUTIES AND RESPONSIBILITIES: Review and accurately process e-faxes, integrating them into the correct patient charts within the EPIC electronic medical record (EMR) system. Prioritize and organize the backlog of e-faxes to ensure timely completion as well as stay up to date on current electronic records. Collaborate closely with existing HIM team members to maintain quality and adherence to charting standards and protocols. Adhere to all regulatory and organizational privacy and documentation requirements while handling sensitive patient information. Report progress and any issues or discrepancies to HIM leadership and Medical Oversight as needed. Minimize disruption to daily HIM operations by independently managing backlog-related tasks. COMPETENCIES: Collaborative Strong attention to detail and ability to handle high volumes of documentation with accuracy. Understanding of HIPAA and other healthcare privacy regulations. Ability to work independently while collaborating effectively with clinical and non-clinical team members. Solid Character Works ethically and with integrity, upholds organizational values Keeps commitments, shows respect and sensitivity for cultural differences Organizational Support Completes administrative tasks correctly and on time, and develops strategies to achieve organizational goals and values Prioritizes and plans work activities while understanding business implications of decisions Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas Safety and Security Promotes safety precautions and security measures to ensure the safety of both staff and patients Adheres to data security guidelines, including appropriate use of EMR systems and IT resources QUALIFICATIONS: High School Diploma or Equivalent 1 year experience working in a Health Information Management or medical records setting preferred. 1 year experience with electronic medical record systems; Epic EMR experience is highly preferred. Apply today to help make a difference in our community! Family Health Center is an equal opportunity employer and reserves the right to adjust this role based on organizational needs.

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors. Bargaining Unit: UUP Job Summary: The Department of Health Information Management at SUNY Downstate Health Sciences University is seeking a full-time TH Medical Records Assistant 2. The successful candidate will: * Have strong electronics system experience and good interpersonal skills necessary to address physician and staff. * Report to the supervisor of the file room area. * Assist with special projects. * Be crossed trained in all Health Information Management functions. * Work with systems utilized by the alpha scanning system, which are Healthbridge Electronic Medical Records, 3M Chart Tracking System and Clairsol. * Ensure strict adherence to security confidentiality guideline of HIPAA. * Troubleshoot problems with the scanning system or machine, ensure all papers are right-side up facing in the right direction, reposition pages on the system using arrow correct label with correct Date of Service. * Conduct maintenance cleaning system with paper jams and cleaning of the system. * Prep chart for the Alpha System Scan inpatient and outpatient papers appropriately for the corresponding medical record. * Scan loose material into the Alpha system. * Sort and scan emergency room records into the Alpha system. * Conduct Master Patient Index / Eagle and 3M search on all emergency room records. * Assemble inpatient and outpatient charts. * Ensure during the assembly of the medical record(s) patient's identifiers are on each page and each page(s) in an effort to identify all deficiencies according to departmental guidelines. * Enter deficiencies associated with the provider(s) into the 3MHISClient/Chart Fact system. * Ensure that all charts processed are signed out in the 3MHISClient/ChartFact system to the appropriate unit(s) in the department. * Conduct Master Patient Index/ 3M search on all loose papers. * View records by attorney, auditors, patients, etc. * Provide prompt response to all telephone, fax and walk-in inquires as well as to the Department of Health and other hospital requests for medical information. Required Qualifications: * 1+ year of experience in Health Information Management and comprehensive knowledge of medical terminology. * Familiarity with HIPPA. * Strong interpersonal, verbal and written communication skills * High School Diploma. Preferred Qualifications: * Associate Degree. * 2-years of related work experience in a healthcare environment, preferably in Health Information Management. Work Schedule: Variable Days; Variable Hours (Full-Time) Salary Grade/Rank: SL-1 Salary Range: Commensurate with experience and qualifications Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. Equal Employment Opportunity Statement: SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws. Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at *****************

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Position Highlights** : + Full-time Monday - Friday 8 AM - 4:30 PM + **MUST** have ROI exp. **MUST** have exp. **processing LEGAL and SUBPOENA requests** + Full time benefits including medical, dental, vision, 401K, tuition reimbursement - Paid time off (including major holidays) + Virtual- Opportunity for growth within the company **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + May schedules pick-ups. + Assist with training associates in the HIS I position. + Generates reports for manager or facility as directed. + Must exceed level 1 productivity expectations as outlined at specific site. + Participates in project teams and committees to advance operational strategies and initiatives as needed. + Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Must be 18 years of age or older. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + 1-year Health Information related experience. + Meets and/or exceeds Company's Productivity Standards + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16-$20.50 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

We are seeking a friendly, organized, and detail -oriented Front Desk Receptionist to join our patient care team. This role is one of the first points of contact for patients, helping ensure a smooth check -in/check -out process while delivering exceptional customer service. Key Responsibilities Greet, check in, and check out patients with professionalism and accuracy Schedule appointments and update patient profile information Verify insurance using phone or online tools and collect copays Answer phone calls, take messages, and direct inquiries appropriately Maintain patient confidentiality and ensure all documentation is complete Prepare and print forms needed for patient visits Assist with follow -up appointments and referral scheduling Maintain a clean, organized reception area Required Qualifications High School Diploma or equivalent MediClear Certification or equivalent HIPAA certification required Minimum 1 year experience in a medical office, clinic, or similar patient -facing environment Strong customer service mindset and ability to stay calm under pressure Ability to multitask and handle a steady flow of patients Fluent in spoken and written English

As the region's dedicated experts in exceptional musculoskeletal care, our doctors and staff at Lakeshore Bone & Joint Institute have served the orthopedic needs of northwest Indiana since 1968. With state-of-the-art facilities, we are dedicated to delivering the exceptional, compassionate care patients need to keep moving and keep enjoying their life. Patient care is our top priority at Lakeshore Bone and Joint Institute, and our medical secretaries play a key role in providing quality, compassionate patient care. A high level of emotional intelligence and ability to thrive in a busy environment is essential in this role. The medical secretary will work for a specific doctor(s) to answer phone calls and schedule patient appointments. They make work in tandem with a physician assistant, nurse, medical assistant, and other ancillary staff. Essential Functions: Must understand how to use phone system to answer and direct calls as needed in a timely manner and maintain digital literacy essential to job functions and patient care Register new patients and verify all demographic and insurance information for returning patients Verify insurance eligibility for all patients one day prior to scheduled appointments Triage patient concerns and forward to the appropriate parties Schedule appointments, move appointments, and update clinic schedules as needed Maintains working knowledge of LBJI department functions and communicates with other departments as needed Performs all clerical duties - including disability paperwork and attorney scheduling - in a timely manner (within five business days) Schedule internal and outside physician referrals in timely manner, complete order when finished Document refill requests, patient concerns, voicemails, and other essential communications in patient charts Other duties as assigned Environmental/Working Conditions: Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. It is possible work may involve interaction with injured or sick patients. Skills & Abilities: Integrity and accountability Responsible decision making Adaptive and flexible Teamwork Ability to analyze situations and develop solutions Ethical reasoning and decision-making Strong attention to detail Time management, prioritization, and sense of urgency Excellent verbal and written communication skills Maintain patient confidentiality HIPAA compliance Professionalism and work ethic Education: High school diploma or the equivalent Experience: Minimum of 1-year medical practice and/or orthopedic clinic experience. Healthcare related background including medical terminology.; experienced in common office hardware and software including MS Office and outlook.

Full-Time Patient Services Representative Coldwater, MI Wage starting at $18 hourly About My Community Dental Centers At My Community Dental Centers, our mission centers around people. We build a passionate, mission-driven team dedicated to improving community health by providing quality dental care for all. We foster a supportive work environment where our Patient Service Representatives can grow and thrive, offering ample opportunities for mentorship, education, and career development. Founded in 2006, MCDC is committed to providing high-quality dental care to everyone, including those on Medicaid or without insurance across 28 centers in Michigan. If you're passionate about making a positive impact as a Patient Services Representative, we invite you to join our team! Patient Services Representative: Key Responsibilities As a valued member of our team, our Patient Services Representatives (PSR) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. * Greet patients and visitors professionally in-person and over telephone. * Coordinate effective scheduling and confirmation of appointments. * Assist in the coordination of incoming and outgoing patient referrals. * Ensure patient chart accuracy and the collection of required documentation and consents. * Verify patient insurance and eligibility, and collect payments as required. * Notify providers of patient arrivals and assist in presenting pertinent patient information. * Assist patients with the check-in and check-out process. * Confirm all future appointments and assist in scheduling follow-up treatment. * Maintain financial records and perform daily and weekly deposits. * Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies. You may be a good fit for ourp SR Patient Services Representative role if you possess: * Strong leadership, problem-solving and communication skills. * Ability to work with interruptions and to manage multiple priorities while meeting deadlines. * Ability to work unsupervised while maintaining a professional demeanor. * Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. * Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. Qualifications: * High school graduate or equivalent. (Required) * Dental or customer service experience preferred. Visit our website to learn more about the benefits of working at MCDC: mydental.org/careers. My Community Dental Centers is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, marital status, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently and effectively navigate through multiple information technology platforms, EHR work queues and applications to provide and support best practices/protocols. ACCOUNTABILITIES * All duties listed below are essential unless noted otherwise* 1. Immediately greets patients and visitors as they make contact with the practice. 2. Registers new patients and verifies patient demographics and insurance information on existing patients as they arrive for their appointment. 3. Answers and/or triages patient telephone calls, records complete and accurate messages and obtains necessary instructions from the provider, office manager, nurses, etc. when appropriate. 4. Coordinates the scheduling of patient appointments following the appropriate processes and procedures. 5. Reschedules patients for follow up as requested by providers. 6. Collects the appropriate co-payment, deductible or visit fee; as well as, outstanding balances when appropriate. 7. Provides excellent patient service by documenting information accurately, promptly and legibly in order to meet regulatory requirements and practice standards. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently. 8. Communicates professionally with patients, providers, and co-workers at all times. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. 9. Maintains the provider schedule to meet customer service, access, and productivity standards of the office. 10. Assists clinical staff and/or providers with outgoing phone calls to patients, pharmacies, or other providers as appropriate. 11. Participates in practice staff meetings 12. May function as a Medical Scribe. Must follow System Policy SP17-14 while functioning in this role. 13. Accurately completes and submits the daily charge and payment reconciliation process. 14. Performs other duties as assigned. REQUIRED QUALIFICATIONS Education: High School Diploma or equivalent. Skills: * Must be able to understand directions (written and verbal), communicate and respond to inquires. * Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction. * General computer and typing proficiency. * Independent judgment and excellent interpersonal skills requiring minimal supervision and guidance. Years of Experience: Minimum one (1) year experience in a customer service or clerical setting. PREFERRED QUALIFICATIONS Education: Applicable two (2) year college degree or equivalent. Skills: * Working knowledge of medical terminology, third-party billing and referral procedures. * Ability to type 40+ WPM; MS Office Proficiency. * Proficiency with a relevant EHR system, particularly EPIC. Years of Experience: Minimum 3 years experience in a clerical or office function. Minimum 1 year experience in a medical office setting. WORKING CONDITIONS Physical Demands: Medical office environment; exposure to high volume of clinical patients. Must be able to occasionally lift or carry office equipment and supplies. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law. Equal Opportunity Employer/Drug-Free Workplace

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Billing/Collection Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career in Medical Billing/Collection by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Primarily be speaking with insurance payers but at times will call patients to collect • Handle all forms of collection for all dollar amounts • Insurance follow up and collections • May do some payment posting and charge entry at times to help cover PTO but majority of the workload will be medical B&C, handling appeals and denials with payers Hours for this Position: The Medical Billing/Collection Rep will work from 8am through 5pm Advantages of this Opportunity: Competitive salary, negotiable based on relevant experience Fun and positive work environment Qualifications • 2 years of medical billing and collections • Self-starter and self-motivated with minimal supervision • Good problem-solver and researcher • Extremely detailed and able to document all transactions in the notes in their system • Must be very strong in Excel Additional Information Interested in hearing more about this great opportunity? Please call and e-mail your resume to Aileen Jucar (Office number: 407-434-0381) for immediate consideration.

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) with Employer Match Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Patient Services Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the assigned patients and clinical staff. The Patient Services Coordinator facilitates ongoing home care services by coordinating with, but not limited to, interdepartmental staff, other department staff, patients, families, and company community partners. Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions. In this role you will be responsible for: Assists in coordinating Home Care Services for patients, in a timely manner. Provides excellent customer services. Assists the functions of patient care management through timely and accurate intake data entry and system reporting. Coordinates both patient and clinical staff scheduling. Coordinate patients/family and community partner phone calls. Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility. Verifies accuracy of patient scheduling and data entered through use of information systems reports. Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems. Performs daily backup of information in the system(s) where required. Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry. Alerts appropriate members of the management team members regarding late or missing documents required for patient care coordination and scheduling. Performs other specific projects relating to intake and data entry and computer operations as required. Maintains confidentiality of patient and organization information at all times. Required Qualifications High School Diploma or GED At least one (1) year experience in health care data entry Experience with computers Desired Qualifications Associate's degree preferred Home Health or hospice care experience preferred Location Office Location: 801 Rosehill Road, Jackson, MI 49202 Hours 8:00 am - 5:00 pm, Monday through Friday Pay Range$18-$22 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.

This is a part time position working 25 hours per week. Wednesdays 8:30am - 5 pm. Thursdays 8:30am - 7pm. Fridays from 8:30am - 5pm.Practice and Culture Byron Center Family Medicine is a collaborative, patient-centered practice consisting of four Physicians and three Advanced Practice Providers (APPs). We provide comprehensive care for patients of all ages, managing a wide range of health conditions with a focus on building lasting relationships with our patients, their families, and each other. Our supportive care team includes ten Medical Assistants (MAs), three Patient Service Representatives (PSRs), a part-time X-ray Technician (Tuesdays and Thursdays), a Pharmacist, a Behavioral Health Specialist, and a Care Manager. Together, we work to create a respectful, efficient, and compassionate environment that prioritizes high-quality care and teamwork. Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution. Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments. Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Qualifications Required High School Diploma or equivalent 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience. Preferred Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department). About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - 7751 Byron Center - Byron Center Department Name Family Medicine Byron Center - Medical Group West Employment Type Part time Shift Day (United States of America) Weekly Scheduled Hours 25 Hours of Work 8:30 a.m. - 7 p.m. Days Worked Monday - Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Health Information Technician - We Serve. We Grow. We Achieve. MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. POSITION SUMMARY: Recovery, scanning and electronic documentation of medical records from a variety of Provider offices and facilities using computer and scanning equipment and accurately transferring the data into EMR system. DUTIES AND RESPONSIBILITIES: Convert visual and textual records and documents into electronic images using a scanner Provides efficient and timely scanning of documents containing patient health information to designated work folders to be imported in the EMR Understands the importance of compliance to HIPAA rules and regulations. Provides accurate and efficient importing of scanned patient health information. Accuracy to detail is required in regards to assigning document type and document summary information. Preloads clinical information from paper chart to EMR system. Processes all release of information for medical records, ensuring the appropriate signatures have been received. Ensures that release of information charges are assessed appropriately based on the type of request (attorney, SSI, etc.) Ensures that requests from other medical providers are processed immediately. Ensures that all physicians' receive returned medical tests and all other pertinent medical information on a daily basis. Processes both incoming and outgoing mail on a daily basis, which includes date stamping and distributing to the appropriate department of personnel. Attends required in-service and departmental meetings. QUALIFICATIONS: Minimum of a high school diploma or GED required. Prefer one year related experience and/or training; or equivalent combination of education and experience. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: A majority of time on the job will be spent sitting with occasional walking, sitting, and/or stooping. At times this position may require weight to be lifted up to 15 pounds. The following types of vision are required: close, distance, peripheral, and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this potion. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Position Highlights** : + Full-Time: Monday-Friday 8:00AM-4:30 PM EST + Location: This role will be performed at one location (Remote) + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. + Documenting information in multiple platforms using two computer monitors. + Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + May schedules pick-ups. + Assist with training associates in the HIS I position. + Generates reports for manager or facility as directed. + Must exceed level 1 productivity expectations as outlined at specific site. + Participates in project teams and committees to advance operational strategies and initiatives as needed. + Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Must be 18 years of age or older. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + 1-year Health Information related experience. + Meets and/or exceeds Company's Productivity Standards + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16-$20.50 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Billing/Collection Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career in Medical Billing/Collection by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Primarily be speaking with insurance payers but at times will call patients to collect • Handle all forms of collection for all dollar amounts • Insurance follow up and collections • May do some payment posting and charge entry at times to help cover PTO but majority of the workload will be medical B&C, handling appeals and denials with payers Hours for this Position: The Medical Billing/Collection Rep will work from 8am through 5pm Advantages of this Opportunity: Competitive salary, negotiable based on relevant experience Fun and positive work environment Qualifications • 2 years of medical billing and collections • Self-starter and self-motivated with minimal supervision • Good problem-solver and researcher • Extremely detailed and able to document all transactions in the notes in their system • Must be very strong in Excel Additional Information Interested in hearing more about this great opportunity? Please call and e-mail your resume to Aileen Jucar (Office number: 407-434-0381) for immediate consideration.

Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) with Employer Match Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Patient Services Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the assigned patients and clinical staff. The Patient Services Coordinator facilitates ongoing home care services by coordinating with, but not limited to, interdepartmental staff, other department staff, patients, families, and company community partners. Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions. In this role you will be responsible for: Assists in coordinating Home Care Services for patients, in a timely manner. Provides excellent customer services. Assists the functions of patient care management through timely and accurate intake data entry and system reporting. Coordinates both patient and clinical staff scheduling. Coordinate patients/family and community partner phone calls. Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility. Verifies accuracy of patient scheduling and data entered through use of information systems reports. Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems. Performs daily backup of information in the system(s) where required. Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry. Alerts appropriate members of the management team members regarding late or missing documents required for patient care coordination and scheduling. Performs other specific projects relating to intake and data entry and computer operations as required. Maintains confidentiality of patient and organization information at all times. Required Qualifications High School Diploma or GED At least one (1) year experience in health care data entry Experience with computers Desired Qualifications Associate's degree preferred Home Health or hospice care experience preferred Location Office Location: 801 Rosehill Road, Jackson, MI 49202 Hours 8:00 am - 5:00 pm, Monday through Friday Pay Range$18-$22 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.

Schedule: Full-Time, Days Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently and effectively navigate through multiple information technology platforms, EHR work queues and applications to provide and support best practices/protocols. ACCOUNTABILITIES * All duties listed below are essential unless noted otherwise* 1. Immediately greets patients and visitors as they make contact with the practice. 2. Registers new patients and verifies patient demographics and insurance information on existing patients as they arrive for their appointment. 3. Answers and/or triages patient telephone calls, records complete and accurate messages and obtains necessary instructions from the provider, office manager, nurses, etc. when appropriate. 4. Coordinates the scheduling of patient appointments following the appropriate processes and procedures. 5. Reschedules patients for follow up as requested by providers. 6. Collects the appropriate co-payment, deductible or visit fee; as well as, outstanding balances when appropriate. 7. Provides excellent patient service by documenting information accurately, promptly and legibly in order to meet regulatory requirements and practice standards. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently. 8. Communicates professionally with patients, providers, and co-workers at all times. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. 9. Maintains the provider schedule to meet customer service, access, and productivity standards of the office. 10. Assists clinical staff and/or providers with outgoing phone calls to patients, pharmacies, or other providers as appropriate. 11. Participates in practice staff meetings 12. May function as a Medical Scribe. Must follow System Policy SP17-14 while functioning in this role. 13. Accurately completes and submits the daily charge and payment reconciliation process. 14. Performs other duties as assigned. REQUIRED QUALIFICATIONS Education: High School Diploma or equivalent. Skills: * Must be able to understand directions (written and verbal), communicate and respond to inquires. * Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction. * General computer and typing proficiency. * Independent judgment and excellent interpersonal skills requiring minimal supervision and guidance. Years of Experience: Minimum one (1) year experience in a customer service or clerical setting. PREFERRED QUALIFICATIONS Education: Applicable two (2) year college degree or equivalent. Skills: * Working knowledge of medical terminology, third-party billing and referral procedures. * Ability to type 40+ WPM; MS Office Proficiency. * Proficiency with a relevant EHR system, particularly EPIC. Years of Experience: Minimum 3 years experience in a clerical or office function. Minimum 1 year experience in a medical office setting. WORKING CONDITIONS Physical Demands: Medical office environment; exposure to high volume of clinical patients. Must be able to occasionally lift or carry office equipment and supplies. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law. Equal Opportunity Employer/Drug-Free Workplace