Medical records clerk jobs in Clarence, NY - 54 jobs

Hourly Pay Range: $20.00-$28.69 Shift: Monday-Friday 8:30AM-4:00PM The position works in coordination with compliance team members with implementing the agency's compliance program; responding to government audits, surveys, and inquiries; and representing the department as requested. Responsible for coordinating various agency records in accordance with agency policy, HIPAA Standards, and federal and state regulations. Essential Functions/Responsibilities: Ensure that confidential and potentially sensitive information is processed, stored, and utilized in accordance with agency policy, HIPAA standards, and applicable state and federal regulations and statutes. Formulate and update policies as necessary related to records processing and retention. Assist in obtaining required records in response to government audits, surveys, and inquiries; Coordinate, monitor, and track requests for release of records. Maintain inventory of archived records that have been processed through the Corporate Compliance Department. Carry out the exclusion check process for all employees, independent contractors, vendors and the Board of Directors according to agency policy. Monitor and manage the centralized Life Plan Process. Carry out the HEALTHeLINK exception checks and maintain spreadsheet. Maintain Corporate Compliance record keeping and filing system for Business Associate Agreements (BAA's). Maintain Corporate Compliance record keeping and filing system for program certifications and recertifications. Respond to questions or issues from departments and programs in a timely manner. Provide training and in-services and develop training material as necessary. Represent department at meetings as requested. Stay current on new compliance regulations and statutes. Stay current with all required Agency and regulatory training. Comply with all agency policies and procedures. Other duties as assigned. Minimum Qualifications: Associate's degree or equivalent from two-year college or technical school 3 years related experience Computer and communication knowledge or skills Ability to organize and manage multiple projects OR Equivalent combination of training and experience AND Working knowledge of developmental disabilities Must have sound judgment, flexibility, and dependability SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities

UBMD Primary Care seeking full time Medical Records Coordinator (MRC) for its downtown outpatient clinic at the Conventus Medical Office Building, 1001 Main Street. The MRC will be responsible for ensuring that all medical records are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations. Will gather and sort documents collected at the front desk from the previous day to verify demographic information, track and report errors, as well as ensure all signature pages are complete and scanned. Completes all tasks assigned in electronic medical records system or through the portal pertaining to medical records in a timely and efficient manner. Responds to incoming calls/voicemails and processes all incoming medical records requests in a timely manner. Assists providers with completion of paperwork including, but not limited to, patient forms, letters, medical necessity, prior auths and approvals for outside medical services. Qualified candidates should have a high school degree/equivalent required, as well as a minimum of 1-2 years' experience maintaining medical records. Excellent communication, multi-tasking and attention to detail skills required. EMR experience required. Monday through Friday flexible hours with starting time between 7 am and 8:30 pm and end time between 3 pm and 4:30 pm. PAID PARKING. Pay range is $18.50/hour to $19.50/hour depending on experience. Full-time 37.5 hours/week. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Medical Records Coordinator LOCATION(S) Outpatient Clinic REPORTS TO: Health Information Supervisor FLSA STATUS: Non-Exempt SALARY RANGE: $18.50-$19.50 POSITION TYPE: Full/Part Time SUPERVISORY REQUIREMENTS: N/A Job Summary: The Medical Records Coordinator (MRC) is responsible for ensuring that all medical records are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations. Essential Functions: Gathers and sorts all documents collected at the front desk from the previous day to verify demographic updates. Tracks and reports errors, as well as ensures all signature pages are completed and scanned. Ensures that all tasks completed are compliant with company policy and HIPAA regulations. Completes all tasks assigned in electronic medical records system or through the portal pertaining to medical records in a timely and efficient manner. Responds to incoming calls and voicemails received on the medical records line. Processes all incoming medical records requests in a timely and efficient manner. Collects new patient paperwork once entered into system, then scans and distributes accordingly. Retrieves, sorts, distributes and/or scans all incoming faxes and mail as needed. Collects and reviews all paperwork that has been completed by the providers. Follows up on outstanding items as needed. Manages ‘closed' document process to include ensuring proper identification included and scanning is completed. Assists providers with completion of paperwork including, but not limited to, patient forms, letters, medical necessity, prior authorizations and approvals for outside medical services. Handles patient correspondence as needed/requested for providers. Ability to work required hours per week on a regular basis, except during times when paid time off is requested and approved. Reviews and addresses daily tasks as assigned. Complies with all OSHA regulations. Adheres to HIPAA and confidentiality policies and procedures. Provides assistance with insurance verification, as needed. Assists providers with setting up depositions as needed. Sends home health documentation to billing department on a regular basis. Retrieves checks/lock box as applicable. Works closely with the Health Information Supervisor and/or PSR Coordinator to assist and/or make suggestions with developing front-end processes and workflows. Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner. Any other duties as requested or assigned by the Health Information Supervisor and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. May be required to travel to other UBMD Primary Care location(s) dependent on company need. Work hours may fluctuate depending on company/clinic needs. Qualifications: Education: High school degree or equivalent required. Associate's degree preferred. Experience: Minimum of one (1) to two (2) years' experience maintaining medical records preferred. Knowledge, Skills & Abilities: Multi-tasking and attention to detail skills required. Experience in various computer programs required, as well as ability and willingness to learn new programs quickly. EMR experience preferred. Excellent communication skills required. Working/Environment Conditions: Position is in a well-lit, fast-paced, clean clinic or office environment. Office noise level will be mild to moderate most times. Moderate/average indoor temperatures. May have exposure to occupational health hazards in a clinic setting. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer. While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting (up to 10 pounds) may be required. Regular, predictable attendance is required. Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information. Equipment: Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator. UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee's physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines. JOB CODE: MRCOORD-CONV-01.26

The Community Health Center of Niagara (CHCN) is searching for an experienced Medical Records Technician to join our team. CHCN offers competitive pay and benefits for Full and Part Time staff including: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, 401k, Tuition Assistance and Paid Time Off. Summary: A successful Medical Records/Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient satisfaction and care. Duties: Maintains the integrity of the Health Information Record by obtaining, inputting, and retrieving accurate information into and from the Electronic Medical Record system Schedules appointments, completes Pre-Registration tasks, verifies demographic and insurance information, and completes other tasks as needed to ensure claims are able to be billed accurately. Discerns when triage by clinical healthcare staff is needed. Coordinates patient and information flow, while maintaining patient confidentiality in compliance with Federal HIPAA laws. May serve as a member of a patient care team. Provides Care Coordination services consistent with the position. Participates in and contributes to Quality Improvement and Quality Assurance activities and functions as needed. Completes Prior Authorizations and Referrals; Provides Specialist resource information Tracks and Logs patient information Attends meetings as required. Performs other relevant duties as assigned. Minimum Qualifications: High School diploma or GED One (1) year of experience delivering customer service at a high level Two (2) years experience in Medical Records or relevant healthcare experience Computer literate; Proficient in Microsoft Office Preferred Qualifications: Associate s Degree in related field Comprehensive knowledge of medical terminology Three (3) years of experience delivering customer service at a high level Three (3) years of Medical Records experience or relevant healthcare experience Proficient with an Electronic Medical Record system and Microsoft Office Union position 1199SEIU, Pay: $15.50 - $18.71/hr.

Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen's Center for Behavioral Health. They will collaborate with and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Patient Services Representative: Serves as receptionist for the Behavioral Health practice area, directing clients/patients in the office while handling incoming calls; Provides a positive, welcoming, customer service-oriented experience for the patient Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols Checks in/out patients into EMR; Verifies all patient demographics and healthcare personal information Captures all necessary referral information when receiving new patient referrals from healthcare providers in the community; Identifies co-managed patients Screens visitors, telephone calls and date stamps incoming medical documentation and paperwork; Routes calls to proper designated area within the practice, and initiates patient requests; Retrieves when requested all packages, deliveries and mailings Qualified Candidate will have a high school diploma. Must be able to communicate clearly and professionally in writing and verbally with a strong knowledge of medical terminology (preferred). Attention to detail and computer efficiency required. Experience with EMR (Electronic Medical Records) systems strongly preferred. Excellent typing and editing/proofreading skills highly desired; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential . Job Type: Full-time Required education: HS Diploma or GED Preferred experience: Working in EMR systems; Bilingual (English/Spanish) candidates strongly encouraged to apply What Evergreen Health Offers You: Multiple comprehensive medical health insurance plans for you to choose from Dental and Vision coverage at no cost to you Paid Time Off package that equals 4 weeks of time in your first year 403b with a generous company match Paid parking or monthly metro pass Professional development opportunities Paid lunch breaks

WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays! SOME OF THE JOB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!

Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired

Employees are an important part of life at Schofield Care! Not only do they help our residents to achieve their goals, but they also help them to maintain an optimal quality of life. We're looking for caring, compassionate employees to join our team and to help us fulfill our mission to deliver the area's BEST senior care! Position Summary: The Medical Secretary is responsible for specific clerical functions delegated to him by the Director of Nursing and/or Assistant Director of Nursing Services required to operate the nursing department including medical, personnel, and public relations areas. We strive to be an employer of choice: Competitive Wages Paid Time Off Sick Days Medical, Dental, Life Insurance 401(k) (eligibility based on full-time/part-time status) Tuition Reimbursement Uniform Allowance Other Perks Key Responsibilities: Answers phones and relays messages for the Nursing Department. Types correspondence, medical documents, forms, notices, reports, manuals, personnel information, etc. for nursing department, physicians and therapists. Maintains resident records (filing, preparing/dismantling resident records). Maintains nursing department medical supply inventory, prepares and receives orders, and dispenses supplies. Arranges outside consultant appointments and transportation for residents, as needed (including arranging HMO authorization and Medicaid transportation authorization). Schedules medical staff, dental, podiatry, ophthalmology, and optician visits. Prepares MD/NP routine visits consult sheets and physician's orders. Tracks laboratory results. Returns/destroys medications. Photographs residents upon admission. Checks resident TABS alarms, as needed. Assists with beauty shop appointments for residents, as needed. Types transcription. Uses computer for various job duties, which include computer entry duties. Assist with wheelchair resident transport, as needed Completes NYS Paid Feeding Assistant Program, and assists with feeding when needed. Manager the supply inventory including ordering supplies, organize supply. Srnp Qualifications Qualifications: Education and Training - Medical Secretarial training or education from a recognized secretarial school, program, or business college. Formal computer or word processing training preferred. Experience - One year of experience in a medical setting is preferred Character - Must possess a pleasing personality, good judgement, dependability, moral integrity, neat appearance and poise; must maintain medical and appropriate information in the strictest confidence. EEO Statement We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Welcomes patients * Verifies patient information and makes corrects in the computer system * Confirms appointment times, locations, and providers during check-in * Communicates delays to the front desk lead * Assists in ensuring appointments are confirmed * Assists in open and closing procedures * Prints daily appointment schedules and front desk reports * Verifies insurance through epaces, heathenet, healthplex * Inputs insurance information including active/expired dates * Sends appropriate patient messages * Assists patients in filling out forms * Collects co-payments including sliding scale nominal fee * Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: * High school diploma or equivalent * Able to read, write and speak the English language. A second language of Spanish is preferred * Able to learn new software and computer systems * Strong attention to detail and customer service skills * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals * Medical office experience or medical terminology knowledge preferred but not required * EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location: 800 Hertle Ave Buffalo, NY 14207 ???? Department: Dental ???? Shift: Full-Time | Monday-Friday, 8:00am-4:00pm (no more 13 hour days, overnights, or working holidays!) Job Duties Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs. Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed. Verify patient insurance information and process authorizations Assists with patient registration prior to appointment and data entry Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities. Ensures patient confidentiality in compliance with HIPAA regulations Participates in staff development and staff meetings Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Perform other duties assigned by management. Benefits: We offer a competitive salary and benefits package. The hiring range is between $18.00-$20.50* hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA-plus dental, vision, life insurance, and great discounts! Qualifications Education: High School diploma or equivalency, required Experience: 1-2 years' experience with front desk operations, patient scheduling, phone handling, and customer service, strongly preferred Skills & Competencies: Knowledge in Electronic Medical Records (EMR) and other medical office software Strong organizational and time management skills with the ability prioritize tasks Knowledge of medical terminology and basic healthcare procedures Strong customer service skills to provide a positive experience for patients and their families Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description TEAP/CASAC ***MUST BE CASAC Certified *** We are seeking a TEAP specialist who holds a CASAC certification. who will Implements and maintain an effective trainee employee assistance program (TEAP), in compliance with DOL and management directives with emphasis placed on substance abuse awareness, prevention, staff training and networking with community resources. Full or part time can be discussed during interview. Flexible schedule after training is available. Duties include: Makes assessments of all students to determine those who might be in need of intervention due to substance use. Conducts individual and group counseling to students who in are in need of intervention .Participates in the orientation of new students during the Career Preparation Period. Ensures all students who test positive for drugs are retested within the 45 day probationary period. Provides follow-up counseling to students who have completed TEAP to encourage and prevent relapse. Provides prevention education to all student employees during all phases of the Job Corps program. Conducts in-service training sessions with both staff and students in all areas related to substance use and abuse. Qualifications: Must have CASAC certification. State certification as a Substance Abuse Counselor. 2 years of experience in work related field. Ability to design, develop and implement a program related to alcohol and other drugs of abuse and intervention. Proficient in training staff and students on the signs, symptoms and early identification of alcohol and other drug use and abuse, and the disease of alcoholism and drug dependency. Demonstrated ability to assess students' need for inpatient/outpatient substance abuse treatment and, when appropriate, coordinates access to these services. Demonstrated ability to assist students receiving drug and alcohol treatment in developing and maintaining social support networks, and self-help support groups. Proven track record of developing trusting relationships to enhance successful substance abuse outcomes, by educational, behavioral, and motivational interventions. The candidate must possess a valid driver's license with an acceptable driving record Why Job Corps? Imagine a career where your success is measured by the progress of those you serve: aspiring young students. You can inspire others to realize their full potential, achieve their goals and make the most of their abilities at Iroquois Job Corps. Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role. What is Job Corps? It is the country's most extensive nationwide residential career training program and has been operating for over 50 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment. Job Corps has trained and educated over two million individuals since 1964. Iroquois Job Corps offers training in the medical trades (Certified Nursing Assistant and Certified Medical Assistant), Bricklaying, Carpentry, Electrical and Paint. Benefits include: Low Cost Premiums for Medical Coverage (Employee only) and reduced rates for Family Coverages, Dental, Vision, Additional Life Insurance, and Other Add-Ons Paid vacation and sick (2 weeks each), 12 Paid Holidays (Thanksgiving and Christmas are two-day holidays), Short Term Disability, 401K Retirement Plan, Employee Assistance Plan, free access to our Weight Room and Cardio Rooms, low-cost meals daily from our dining hall ($2.00 per meal) Iroquois Job Corps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status a victim of domestic violence, or any other status protected by law

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Patient Services Representative (PSR)/Medical Receptionist Join General Physician, P.C. Are you a Medical Receptionist (PSR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PSR's to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. Location: Cardiology office located in Williamsville, NY! Position Type: Full-time, First Shift Why General Physician, P.C.? Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime! Comprehensive Benefits: Medical, dental, vision, and more. Generous PTO: Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution: Secure your financial future. Employee Discounts: Exclusive deals, including Verizon Wireless. What you will be doing: The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner. Manage incoming mail and fax documents in accordance with company policy, and process medical record requests and referrals. Process end-of-day reconciliation of cash and credit card payments. Perform general office duties such as document preparation, scanning, and filing. Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments. Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations. Deliver exemplary customer service to provide a positive patient experience across the organization. Perform other duties assigned by management. The education and experience you need: High school diploma required; two-year college degree preferred Proven work experience in a healthcare facility or strong customer service experience preferred Knowledge of insurance and medical terminology preferred Strong written and verbal communication skills with ability to utilize computer programs Join General Physician, P.C., and make a difference in the lives of patients while advancing your career! * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

We are looking for Patient Service Representative (PSR) to join our Team! The Medical Health Associates of WNY (MHA) is the largest pediatric group practice in Western New York, and the PSR provides high quality care to pediatric, adolescent, and young adult patients in an office setting. This is an on-site position, not eligible for remote work. Full-time position is available at the following offices: Tonawanda Pediatrics (Amherst) Williamsville Pediatrics (Williamsville) JOB SUMMARY: The Patient Service Representative will provide excellent customer service to patients and families in an office setting. Patient Service Representatives are responsible for providing administrative support to ensure the efficient operation of the medical office. Employees make a positive IMPACT by demonstrating the Company's Core Values while in the workplace: Integrity, Making a Difference, Positivity, Adaptability, Compassion, and Teamwork. PCA's perform functions in accordance with Medical Health Associates of WNY policy and procedure and as directed by management and/or providers. ESSENTIAL DUTIES AND RESPONSIBILITIES Administrative Duties (may include, but not limited to): · Greet patients and visitors, check-in patients and direct to appropriate waiting areas. · Ensure all forms, consents, and screenings are completed by patients and/or parents. · Answer/direct incoming phone calls and retrieve/direct messages from voicemail lines. · Schedule and confirm appointments; perform follow-up on missed appointments. · Compile information and maintain patient record in Electronic Medical Record system. · Receive and route messages and documents (such as lab results) to appropriate staff. · Answer billing questions left on the billing line. · Confirm insurance eligibility through online verification tools. · Collect co-pays and balances, post charges and run reports for end of day balance sheet. · Complete record requests for transfer; transmit medical records (mail, email, fax, EMR). · Facilitate patient flow and communicate delays with patients and providers. · Check-out patients, schedule future appointments, and assist with referral process. Other Duties (may include, but not limited to): · Demonstrate the primary goal of customer satisfaction through positive interactions with patients, parents, providers, colleagues, and other members of the patient care team in a respectful, courteous, confidential, and caring manner. · Participate in quality assurance/quality improvement programs and activities within the practice setting. · Attend and participate in required in-service and mandatory meetings for continuous quality improvements. · Support change and new programs to improve patient care and staff morale. · Protect the privacy and security of confidential and sensitive patient information. · Assist with training and serve as a resource for other staff. · Perform any other tasks as assigned by the manager, or as directed by a provider. ESSENTIAL SKILLS · Enjoy working with infants, children, teens, and young adults. · Customer service skills, interpersonal skills, and team player mentality. · Display empathy, compassion, patience, sensitivity, and understanding. · Strong communication skills. · Organizational skills, time management skills, and attention to detail. · Ability to work well under pressure and remain calm. · Flexibility and Adaptability. · Critical thinking and creative problem-solving skills. · Demonstrate good judgment and decision-making skills. · Display initiative, motivation, and a willingness to learn. · Maintain patient confidentiality and uphold professional ethics. Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. MINIMUM EDUCATION and/or EXPERIENCE · High school diploma or equivalent. · One year of experience in customer service, clerical, or reception preferred. · Basic computer literacy. · Proficiency with medical record technology. -MEDENT experience/knowledge preferred. PHYSICAL DEMAND/WORK ENVIRONMENT · Must be able to lift 25 lbs. Must be able to walk, stand and sit for extended periods. Includes but is not limited to bending, squatting, reaching, and carrying. The employee must be able to lift, pull and bend or assist to physically restrain a combative patient. · Employee is required to talk and hear through direct patient contact and telephone conversation. Requires close vision work with computer and keyboard entry. · Well lit, secure, controlled temperature environment with noise level quiet to moderate. · Tasks may involve exposure risk to blood and body fluids. Must observe guidelines to guard against disease, accidental needle sticks and exposure to instrument sterilizing chemicals. EMPLOYMENT CONDITIONS: The employee will be employed under the provisions of MHA's general employment policies as written and amended in MHA's employee handbook. The employee will be held accountable for the provision of patient confidentiality both within and outside the office setting. The employee will always maintain a respectful attitude towards patients and employees. Salary Description $15.91 - $20.00

Job DescriptionBenefits: No Nights or weekends 401(k) Dental insurance Health insurance Paid time off Profit sharing Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and reviewing the EMR or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments, and document patient interaction in the EMR system in a timely manner. Maintains safe practice by complying with procedures, rules, regulations, and laws Coordinate referrals to specialists or other healthcare providers. Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired

Patient Service Representative - Join Our Dental Care Team! Location: Baker Victory HealthCare Center | Full-Time Bring your customer service skills and friendly energy to a role that truly makes a difference! At Baker Victory HealthCare Center, we provide high-quality, affordable dental care to our community, including individuals with special needs. As our Patient Service Representative, you'll be the welcoming face at our front desk - greeting patients, scheduling appointments, verifying insurance, and keeping things running smoothly in a fast-paced environment. What We're Looking For: 1-2 years of administrative experience (dental office a plus) Strong customer service and multitasking skills Comfort using computers (NextGen experience a plus) High school diploma required; Associate's degree preferred Why You'll Love It Here: Make a positive impact every day Be part of a collaborative, supportive team Gain valuable healthcare experience Competitive pay and benefits 📩 Apply today and help us keep smiles healthy! Job Summary: The Baker Victory HealthCare Center provides high quality and affordable dental care to our patients. We serve a variety of patients from the community, including individuals with intellectual and developmental disabilities or other special needs. The Patient Service Representative will perform front desk responsibilities related to the check-in, check-out, insurance verification, scheduling of patients, and preparing the office for next day's patients. This position is fast paced and high volume, serving up to 100 patients per day. Essential Job Duties:- Answering phones, scheduling and confirming appointments, collect appropriate demographic and insurance information from patient or representative.- Performs administrative duties such as copying correspondence, insurance cards, preparing mailings and the collection and distribution of mail and messages. - Ensures accurate data entry.- Managing patient insurance verifications utilizing other 3rd party payer portals verification systems.- Demonstrates friendly, courteous attitude in all communications. - Operating computer using dental practice management software, internet and other vendor related programs. - Maintain a neat and orderly work environment.- Check patients in and out. - Runs daily reports consistent with the needs of the dental center- Any other duty as assigned by your Supervisor. - Employee is expected to perform specific roles and duties as outlined below: Specific Roles within the PSR Job Function: Insurance Verifications:• Verifies and analyzes insurance plans, benefits, and coverage and updates insurance master in Eaglesoft. Communicates appropriate and relevant information to healthcare center team. • Reviews patient accounts and evaluates balances owed; negotiates payment terms collecting outstanding balances prior to next scheduled visit/treatment• Requests, verifies, and scans prior authorizations/referrals• Stays abreast of plan coverage changes educating team members• Coordinates scheduling efforts with department dental professionals Predeterminations:• Prepares and submits pre-determination inquires to 3rd party payers including radiology films and additional clinical documentation• Provides follow up notification to patient on approval or denial of coverage; schedules approved procedures• Prepares patient pre-determination financial responsibility letter according to coverage and plan cost share guidelines; informs patient of financial responsibility • Reviews terms of services with patient, guardian and notifies dental team of the approval or denial of the predetermination Billing Review: • Post payments and denials • Utilizes denial reports to assess root causes of dental claim denials monitor denials for frequency, eligibility, clinical; takes necessary action to correct denial and allow for resubmission. and shares findings with all department stakeholders• Monitors specific frequency denials and keeps dental leadership informed• Serves as a Liaison between patient, dental professional, and financial team Documentation Review: • Maintains accurate and timely review of clinical documentation against posted charges; engages provider to mitigate documentation and coding errors• Reconciles daily schedules and charges• Creates electronic claim for submission to 3rd party payors • Provides ongoing education on support to the Dental Professionals on changes • Generates daily reports documenting the history of the daily department clinical documentation activities Booking Appointments: • Responsible for answering phone calls and scheduling patient appointments.• Conduct patient pre-certification to ensure coverage for appointments and medical care.• Schedule tests, procedures, and referral appointments.• Communicate with patients regarding appointments and instructions for procedures and tests. Skills: • Computer/database Experience• Customer Service skills• Multi-tasking skills• Knowledge of dental procedures Competency Template: Administrative Minimum Education Required: High School Diploma(Associate's Degree preferred) Minimum Experience Required: 1-2 years of administrative experience, dental office experience preferred License/Registration/ Certifications Required:- None Training Requirements: - New Hire Orientation Physical Requirements: • The overall nature of the position is sedentary requiring little physical effort with occasional light physical exertion required. There is little, if any, exposure to environmental conditions.•The constant physical demands of the position are sitting, talking, hearing.• The frequent physical demands of the position are standing, walking, climbing, repetitive motions, and eye/hand/foot coordination.• The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.

UBMD Primary Care seeking full time Medical Records Coordinator (MRC) for its downtown outpatient clinic at the Conventus Medical Office Building, 1001 Main Street. The MRC will be responsible for ensuring that all medical records are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations. Will gather and sort documents collected at the front desk from the previous day to verify demographic information, track and report errors, as well as ensure all signature pages are complete and scanned. Completes all tasks assigned in electronic medical records system or through the portal pertaining to medical records in a timely and efficient manner. Responds to incoming calls/voicemails and processes all incoming medical records requests in a timely manner. Assists providers with completion of paperwork including, but not limited to, patient forms, letters, medical necessity, prior auths and approvals for outside medical services. Qualified candidates should have a high school degree/equivalent required, as well as a minimum of 1-2 years' experience maintaining medical records. Excellent communication, multi-tasking and attention to detail skills required. EMR experience required. Monday through Friday flexible hours with starting time between 7 am and 8:30 pm and end time between 3 pm and 4:30 pm. PAID PARKING. Pay range is $18.50/hour to $19.50/hour depending on experience. Full-time 37.5 hours/week. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Medical Records Coordinator LOCATION(S) Outpatient Clinic REPORTS TO: Health Information Supervisor FLSA STATUS: Non-Exempt SALARY RANGE: $18.50-$19.50 POSITION TYPE: Full/Part Time SUPERVISORY REQUIREMENTS: N/A Job Summary: The Medical Records Coordinator (MRC) is responsible for ensuring that all medical records are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations. Essential Functions: Gathers and sorts all documents collected at the front desk from the previous day to verify demographic updates. Tracks and reports errors, as well as ensures all signature pages are completed and scanned. Ensures that all tasks completed are compliant with company policy and HIPAA regulations. Completes all tasks assigned in electronic medical records system or through the portal pertaining to medical records in a timely and efficient manner. Responds to incoming calls and voicemails received on the medical records line. Processes all incoming medical records requests in a timely and efficient manner. Collects new patient paperwork once entered into system, then scans and distributes accordingly. Retrieves, sorts, distributes and/or scans all incoming faxes and mail as needed. Collects and reviews all paperwork that has been completed by the providers. Follows up on outstanding items as needed. Manages ‘closed' document process to include ensuring proper identification included and scanning is completed. Assists providers with completion of paperwork including, but not limited to, patient forms, letters, medical necessity, prior authorizations and approvals for outside medical services. Handles patient correspondence as needed/requested for providers. Ability to work required hours per week on a regular basis, except during times when paid time off is requested and approved. Reviews and addresses daily tasks as assigned. Complies with all OSHA regulations. Adheres to HIPAA and confidentiality policies and procedures. Provides assistance with insurance verification, as needed. Assists providers with setting up depositions as needed. Sends home health documentation to billing department on a regular basis. Retrieves checks/lock box as applicable. Works closely with the Health Information Supervisor and/or PSR Coordinator to assist and/or make suggestions with developing front-end processes and workflows. Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner. Any other duties as requested or assigned by the Health Information Supervisor and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. May be required to travel to other UBMD Primary Care location(s) dependent on company need. Work hours may fluctuate depending on company/clinic needs. Qualifications: Education: High school degree or equivalent required. Associate's degree preferred. Experience: Minimum of one (1) to two (2) years' experience maintaining medical records preferred. Knowledge, Skills & Abilities: Multi-tasking and attention to detail skills required. Experience in various computer programs required, as well as ability and willingness to learn new programs quickly. EMR experience preferred. Excellent communication skills required. Working/Environment Conditions: Position is in a well-lit, fast-paced, clean clinic or office environment. Office noise level will be mild to moderate most times. Moderate/average indoor temperatures. May have exposure to occupational health hazards in a clinic setting. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer. While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting (up to 10 pounds) may be required. Regular, predictable attendance is required. Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information. Equipment: Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator. UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee's physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen's Center for Behavioral Health. They will collaborate with and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Patient Services Representative: Serves as receptionist for the Behavioral Health practice area, directing clients/patients in the office while handling incoming calls; Provides a positive, welcoming, customer service-oriented experience for the patient Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols Checks in/out patients into EMR; Verifies all patient demographics and healthcare personal information Captures all necessary referral information when receiving new patient referrals from healthcare providers in the community; Identifies co-managed patients Screens visitors, telephone calls and date stamps incoming medical documentation and paperwork; Routes calls to proper designated area within the practice, and initiates patient requests; Retrieves when requested all packages, deliveries and mailings Qualified Candidate will have a high school diploma. Must be able to communicate clearly and professionally in writing and verbally with a strong knowledge of medical terminology (preferred). Attention to detail and computer efficiency required. Experience with EMR (Electronic Medical Records) systems strongly preferred. Excellent typing and editing/proofreading skills highly desired; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential . Job Type: Full-time Required education: HS Diploma or GED Preferred experience: Working in EMR systems; Bilingual (English/Spanish) candidates strongly encouraged to apply What Evergreen Health Offers You: Multiple comprehensive medical health insurance plans for you to choose from Dental and Vision coverage at no cost to you Paid Time Off package that equals 4 weeks of time in your first year 403b with a generous company match Paid parking or monthly metro pass Professional development opportunities Paid lunch breaks

Hourly Pay Rate: $19.00 Shift: Monday-Friday The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner. • Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage. • Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed. • Collects co-payments as required. • Obtains patient referrals and prescriptions for all services within the department. • Coordinates external referrals. • Contacts patients, as necessary, to communicate appointment dates and times. • Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services. • Obtains pre-approval / authorization from insurance company, when required. • Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations. • Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested. • Maintains accurate patient attendance records in Electronic Health Record System. • Maintains a thorough understanding of all the technical aspects of the PSR position. • Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time. • Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR. • Adheres to People Inc. plan-wide policies on patient confidentiality. • Supports changes and new programs to improve patient care, service, and staff morale. • Performs other duties as assigned. TEAM FUNCTIONS AND RESPONSIBILITIES: • Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis. • Works to incorporate new information/skill and responsibility into performance. • Promotes a positive image of the department and agency. • Initiates and problem solves utilizing available resources within level of responsibility. • Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner. • Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation. • Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements. • Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education. • Plans time off in advance and manages PTO according to department guidelines. MINIMUM QUALIFICATIONS: • High School Diploma/GED • 1 year of related experience • Ability to read and write. • Ability to handle multiple tasks simultaneously. SUPERVISORY RESPONSIBILITY: • This job has no supervisory responsibilities. What we offer: Competitive pay and shift differentials Paid training (no prior experience required) Health, dental, and vision insurance Generous paid time off (PTO) 401(k) retirement plan with employer match Opportunities for career growth within the organization Supportive team environment that values your contributions

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Welcomes patients Verifies patient information and makes corrects in the computer system Confirms appointment times, locations, and providers during check-in Communicates delays to the front desk lead Assists in ensuring appointments are confirmed Assists in open and closing procedures Prints daily appointment schedules and front desk reports Verifies insurance through epaces, heathenet, healthplex Inputs insurance information including active/expired dates Sends appropriate patient messages Assists patients in filling out forms Collects co-payments including sliding scale nominal fee Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: High school diploma or equivalent Able to read, write and speak the English language. A second language of Spanish is preferred Able to learn new software and computer systems Strong attention to detail and customer service skills Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Medical office experience or medical terminology knowledge preferred but not required EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.