Patient Service Representative
Medical records clerk job in Baldwin Park, CA
Patient Services Registration Clerk - Onsite (Baldwin Park, CA)
Start: ASAP - 1/30/2026
Schedule: Monday-Friday, 8:30AM-5PM (no weekends)
Type: Contract (Bandwidth Support)
We are seeking an experienced Patient Services Registration Clerk to support a busy Hospital Surgery Department. The ideal candidate has 1-3 years of patient access or registration experience, preferably in a surgery clinic or hospital setting, and excels in customer service and front-office operations.
What You'll Do
Serve as first point of contact for patients arriving for surgery
Collect and enter patient demographics with a high level of accuracy
Obtain required signatures on consent and regulatory documentation
Conduct insurance verification and determine patient liability
Collect patient payments and follow cash-handling protocols
Provide exceptional customer service during high-volume surgery check-in
Prioritize workflows to support first-case start times
What You Need
High School Diploma or equivalent
1-3 years of related experience (patient access, registration, front desk, or public-facing healthcare role)
Knowledge of third-party insurance verification
Strong customer service and communication skills
Basic understanding of hospital registration processes
Comfortable with fast-paced, high-traffic environments
Epic experience preferred but not required
Work Environment
Business casual dress code
Paid employee parking
High-volume surgical department
Must maintain excellent attendance due to early case-start support
Patient Services Representative
Medical records clerk job in Pomona, CA
Job Title: Patient Services Representative
Work Schedule: On-site
Rate: $25.60/hour, Based on experience.
Responsibilities:
Knowledge of hospital billing processes, CPT/ICD codes, and DRG reimbursement.
Familiarity with payer guidelines such as Medicare, Medicaid, and commercial payers
Strong communication skills for payer interactions.
Proficiency in hospital billing systems and Microsoft Office.
Attention to detail and ability to analyze claim denials and payment variances.
Summary of Role:
Review hospital accounts receivable aging reports and prioritize collection efforts.
Contact insurance carriers to collect outstanding balances and resolve issues.
Knowledge in follow-up for institutional claims (UB04)
Investigate and appeal denied or underpaid claims to maximize reimbursement.
Coordinate with other departments, such as the billing team, to resolve discrepancies.
Document all collection activities in the hospital's system
Ensure compliance with HIPAA, hospital policies, and state/federal regulations.
Obtaining Eligibility via website/insurance portals, insurance customer service.
Education:
High school diploma or GED required.
Experience:
1-3 years in hospital accounts receivable, medical billing, or healthcare collections
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Jaspreet Singh (********************** / ************* for more details.
Compliance & Records Specialist
Medical records clerk job in Costa Mesa, CA
JOB PURPOSE: Ensure medical records are accurate, compliant, and complete to support successful claims and minimize denials. Manage record reviews, audits, and appeals while collaborating with internal teams and BPO counterparts to maintain updated guidelines and drive process improvements.
Job Duties and Responsibilities
Ensure accurate record reviews, retrieve medical records, and send out medical record requests as needed within the required time frame.
Ensure medical records are compliant with payer-specific guidelines before submission.
Investigate medical record denials, and communicate actions that need to be taken to resolve them and document findings on CMD and the Jira Project.
Initiate appeals to the payer as necessary to resolve medical record denials.
Thoroughly navigate and manage post-payment and pre-payment reviews, ensuring proper documentation, timely responses, and compliance with regulatory and contractual requirements.
Research and update payer-related guidelines regularly, ensuring all departments follow best practices and have access to the most current documentation.
Support training and day-to-day guidance for BPO team members by sharing knowledge, addressing questions, and escalating needs or issues to the lead or supervisor to strengthen performance and ensure aligned, efficient operations.
Participate in the department's L10 meetings, identify and bring issues, and develop and execute quarterly rocks to drive alignment and improvements toward Cipher VTO.
Ensure clear and efficient communication by responding to partner emails and requests promptly.
Perform facility spot checks to maintain charts/documentation up to date with payer guidelines.
Perform other related duties as assigned.
Minimum Qualifications
Education / Experience
High School Diploma or equivalent
2 years' experience
Proficient with Microsoft Office Suite
Adobe Acrobat Experience
EOS Knowledge/Understanding Preferred
Proficient in Atlassian Products (Jira & Confluence) preferred
Experience in Insurance Payers compliance preferred
Academic Records Coordinator
Medical records clerk job in Irvine, CA
The Academic Records Coordinator is a non-exempt, full-time staff position. This position primarily provides customer service in areas of academic requirements, calendar, Student Center portal information, policies, processes, registrations and academic record information.
Responsibilities
Provides accurate and comprehensive information and services to the campus community by creating client relationships and promoting responsive communication Provide customer information services, including but not limited to institutional policies and processes, graduation/academic calendar information; assist in development of training and communication programs for staff/admin, faculty and students, in particular related to web and Student Center student portal resources Assist in development of procedures for maintenance and input of academic records as well as maintaining such records including but not limited to course grades, grade changes, updates of incompletes, address and name change information, registration, add/drops, withdrawals, block enrollment, schedule information and course changes Carry out the transcript and enrollment verification processing functions utilizing Campus Solutions and document imaging resources Perform other duties as required by the Registrar's Office. This Academic Records Coordinator position will be involved in processing strategies at the Registrar's frontline services, with assigned primary duties including follow up with specific departments/offices/individuals on related information and notify students on frontline service outcomes. This position assists in training office student-workers and helps develop and implement processes and training programs to teach them to provide accurate and comprehensive information. This Academic Records Coordinator position also assists in processing all official transcript requests as well as special studies (internship, independent study, and reading & conference courses) enrollments as well as assists with classroom scheduling and Resource 25 maintenance. Other duties as assigned.
Required Qualifications
This position must be able to use the Registrar Office customer service resources expertly, model positive client relationships and responsive communication, and be able to lead and work within a team environment. Bachelor's degree or equivalent work experience and education. Demonstrated experience/ability to positively function in a complex customer services environment, deal with deadlines, customer demands, and attention to detail. Ability to provide training programs in computer applications Ability to develop strong client relationships Excellent oral and written communication skills Ability to understand and abide by FERPA Ability to understand, interpret and apply academic record regulations and institutional policies. Strong customer services experience and ethic. Function in multi task, fast paced, active work environment Technical skills to learn and use higher education administrative software and web services. Ability to use tact and diplomacy and work with confidential information.
Medical Records Clerk
Medical records clerk job in Los Angeles, CA
JOB TITLE: Medical Records Clerk * Under direct supervision, assembles and maintains complete medical records according to established procedures. * Files and retrieves patient records; prepares new files; may open and distribute mail.
* Organizes and evaluates patient medical records.
* Reviews medical records for accuracy and completeness.
* Responsible for filing and retrieving medical records.
REQUIREMENTS:
* 6 months experience directly related to the duties and responsibilities specified preferred.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Medical Records Clerk
Medical records clerk job in Pomona, CA
Rezolut Imaging is seeking a Medical Records Clerk to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary
The Medical Records Clerk will be responsible for managing and organizing patient health records.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Essential Functions of a Medical Records Clerk
Enter customer and account data from source documents within time limits, including being responsible for verifying necessary paperwork for examinations, preparing paperwork for radiologist, scheduling for patient appointments, and processing images for studies.
Compile, verify and accurately sort information to prepare source data for computer entry on all patient exams.
Review data for deficiencies or errors, correcting any incompatibilities, checking output, documenting across all programs for all changes to patient chart.
Follow up on any requests or discrepancies needed to patient chart.
Compiles medical records, both analog and digital images and patient reports, verify, and maintain all records.
Communicate with radiologist to follow through for patient care.
Learn any update processes to equipment and or programs new or old to better facilitate patient care.
Work in a partnering client's system to schedule, reschedule, or cancel appointment reminders to patients in their system.
Burn digital images to disc, as well as send via VPN for distribution.
Upload outside images and reports.
Operate multi-line phone for both inbound and outbound calls.
Manage and update daily workflow.
E ducation and Experience
High School degree or equivalent
Minimum of 1 year of prior medical coordination or similar experience preferred.
Must have general understanding of medical records and data entry.
Must have a basic understanding of radiology X-ray, ultrasound, mammography.
Must have strong computer knowledge (Microsoft office suites, Outlook email, PACS and google docs, reporting software).
HIPPA knowledge
What We Offer
Immediately accrue PTO as you work! (Full Time)
6 Observed Holidays
Medical, Dental, Vision, Life, and other voluntary insurances for full-time employees
401(k) Retirement plan
Employee Assistance Program
Rezolut University, a career pathways program to help further your career!
Position Type/Expected Hours of Work
Full Time
Auto-ApplyMedical Records Clerk
Medical records clerk job in Pomona, CA
Rezolut Imaging is seeking a Medical Records Clerk to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary
The Medical Records Clerk will be responsible for managing and organizing patient health records.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Essential Functions of a Medical Records Clerk
Enter customer and account data from source documents within time limits, including being responsible for verifying necessary paperwork for examinations, preparing paperwork for radiologist, scheduling for patient appointments, and processing images for studies.
Compile, verify and accurately sort information to prepare source data for computer entry on all patient exams.
Review data for deficiencies or errors, correcting any incompatibilities, checking output, documenting across all programs for all changes to patient chart.
Follow up on any requests or discrepancies needed to patient chart.
Compiles medical records, both analog and digital images and patient reports, verify, and maintain all records.
Communicate with radiologist to follow through for patient care.
Learn any update processes to equipment and or programs new or old to better facilitate patient care.
Work in a partnering client's system to schedule, reschedule, or cancel appointment reminders to patients in their system.
Burn digital images to disc, as well as send via VPN for distribution.
Upload outside images and reports.
Operate multi-line phone for both inbound and outbound calls.
Manage and update daily workflow.
E ducation and Experience
High School degree or equivalent
Minimum of 1 year of prior medical coordination or similar experience preferred.
Must have general understanding of medical records and data entry.
Must have a basic understanding of radiology X-ray, ultrasound, mammography.
Must have strong computer knowledge (Microsoft office suites, Outlook email, PACS and google docs, reporting software).
HIPPA knowledge
What We Offer
Immediately accrue PTO as you work! (Full Time)
6 Observed Holidays
Medical, Dental, Vision, Life, and other voluntary insurances for full-time employees
401(k) Retirement plan
Employee Assistance Program
Rezolut University, a career pathways program to help further your career!
Position Type/Expected Hours of Work
Full Time
Auto-ApplyMedical Records Clerk
Medical records clerk job in Whittier, CA
FLSA: Non-exempt
DEPARTMENT: Service Coordination
STATEMENT OF PURPOSE:
Maintain accurate and complete client records in accordance with agency protocols/procedures.
SCOPE OF RESPONSIBILITY :
This position is responsible for the maintenance and accuracy of all client records (hard copy and/or electronic) that are accessed by clinical staff, directors, managers and psychiatrists. In addition, the position provides clerical/data entry support to the Quality Improvement Staff and Director.
ESSENTIAL FUNCTIONS:
Ensure that client records are organized, accurate and complete. To review client documentation prior to being uploaded in chart and if inaccurate notifying the appropriate party.
Create digital copies of paperwork (scanning) and store the records electronically (uploading documents).
Monitor protocols for off-site chart storage and access charts when needed.
Maintain inventory of charts identified for destruction.
Ensure that client records are protected and kept confidential.
Assist with the processing of requests for records.
Assist the Quality Improvement Department with data collection and data entry tasks.
Assist front office staff with clerical duties such as answering phones, shift coverage and assisting with completion of client documents.
Support psychiatrists with recording of medical information
Calling to confirm appointments for psychiatrists
Verifying MediCal status for intake appointments.
KNOWLEDGE, SKILLS AND ABILITIES:
General telephone etiquette.
Alphabetical and numerical filing.
Excellent organizational skills.
Ability to operate standard office equipment.
Experience with Microsoft Office, Excel and Adobe applications (preferred).
Ability to communicate courteously and tactfully with the public and agency staff.
Ability to deal with clients in a tactful and professional manner.
Ability to follow written and oral directions and request assistance when needed.
Ability to follow established procedures with minimal training.
REQUIRED LICENSES, CERTIFICATES, EDUCATION, EXPERIENCE OR TRAINING:
Must have a minimum of a High School degree
At least 1 year experience in an office environment, with alphanumeric filing experience
CONDITIONS OF EMPLOYMENT:
Employee may be asked to participate in cross-training programs, work overtime, or pursue additional education or training when it is determined to be in the best interest of the company by the Chief Operating Officer and Chief Executive Officer.
This description is only intended to identify the essential functions of the position and to illustrate the duties, responsibilities, and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty employees assigned may be required to perform.
WORKING CONDITIONS : Work is performed in normal office setting. Noise level is moderate with occasional loud outbursts
PHYSICAL DEMANDS:
Must be able to remain in a stationary position 50% of the time
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office machinery, (i.e., telephone system, calculator, copy machine and computer printer)
Constantly converses with staff and clients
The Whole Child is an equal employment opportunity employer and no candidate for employment will be rejected on account of race, color, religion, national origin, age, marital status, or sex. Candidates with physical impairments will be considered so long as it can be reasonably demonstrated that the duties and responsibilities can be effectively performed without hazard to the individual, fellow employees, or clientele.
Auto-ApplyClerk, Medical Records
Medical records clerk job in Los Angeles, CA
OBJECTIVE/SUMMARY:
Under the direction of the Department manager and office supervisor responsible for performing a variety of clerical duties. Supports the ongoing patient-centered care services for Patient Centered Medical Home (PCMH).
REQUIRED SKILLS AND QUALIFICATIONS:
At least 1-2 years' experience as a patient medical records clerk in healthcare preferred.
General office experience which includes filing, faxing, copying, answering phone, and data entry.
Good verbal and written communication, interpersonal skills, and the ability to interface with all levels of management and associates while building strong relationships.
Must have the ability to multi-task, problem solve, handle confidential information, meet deadlines and follow through on work assignments in a fast-paced environment.
Experience with electronic medical record (EMR), MS word, Excel, MS outlook, Teams
Ability to work additional hours and work on special projects as needed.
ESSENTIAL FUNCTIONS:
Retrieve clients' electronic medical clinical data for Release of Information and other data requests
Maintain log of all records release for internal auditing
Ensure electronic medical records are organized, accurate, and complete
Safeguard patient records and ensuring strict adherence with HIPAA standards
Scan and upload loose correspondence in electronic medical records
Practices confidentiality in all employees, client, and management records related matters.
Communicate with clients, employees, outside agencies, health plans, and other healthcare personnel in a professional manner
Participates in the fundraising activities of Kedren.
Assists in other duties and special projects as assigned.
Support the central role of the Patient Centered Medial Home (PCMH) in care coordination.
Assist in preserving of Kedren's mission, goals, and objectives; and help management in establishing its internal service delivery goals and objectives that are consistent with the organization's public service mission statement.
Non-Essential Functions:
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
Teamwork and Interpersonal Skills:
Demonstrates courtesy, mutual respect and compassion in dealing with others
Initiates and presents positive solutions to problems
Acknowledges and respects differences when they exist and find ways to communicate more effectively
Demonstrates adaptability to changes in a positive and professional manner
Demonstrates effective working relations and works effectively as part of the team to facilitate the organization's ability to meet goals and objectives
Demonstrates, understands, and follows management protocols
Expectations:
Attends and participates in daily huddle and monthly staff meetings, including off site meetings
Self identifies potentially unsafe systems/processes/ situations and take initiative to report to supervisor
Must be willing to work evening hours and or weekends, if necessary.
Material and Equipment Used:
Computer E-mail Telephone Voicemail Copy Machine Scanner Fax Machine
Physical Activities required To Perform Essential Functions:
Sitting/mobility: Approximately 70% of the time is spent working at the desk. Balance of time (approximately 30%) is spent in moving around work areas.
Vision: Ability to effectively use a computer screen, interpret printed materials, memos, and other appropriate paperwork
Lifting/Carrying: Ability to occasionally lift and/or move objects weighing no more than 25 pounds.
Stooping/Kneeling: Ability to access files/stock supplies in low cabinets or shelves
Reaching/Handling: Ability to input information into computer systems and retrieve and work with paperwork, equipment, and supplies
Auto-ApplyRelease of Information Specialist
Medical records clerk job in Los Angeles, CA
Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC.
Key Responsibilities / Essential Functions
Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance
Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client
Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC
validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure
classifies request type correctly
logs request into ROI software
retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository)
performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)
checks for accurate invoicing and adjusts invoice as needed
releases request to the valid requesting entity
Rejects requests for records that are not HIPAA-compliant or otherwise valid
For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure
Documents in ROI software all exceptions, communications, and other relevant information related to a request
Alerts supervisor to any questionable or unusual requests or communications
Alerts supervisor to any discovered or suspected breaches immediately
Alerts supervisor to any issues that will delay the timely release of records
Answers requestor inquiries about a request in an informative, respectful, efficient manner
Stores all records and files properly and securely before leaving work area.
Ensures adequate office supplies available to carry out tasks as soon as they arise
Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs
Understands that healthcare facility assignments (on-site and/or remote) are subject to change
Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations
Maintains confidentiality, security, and standards of ethics with all information
Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment
Must adhere to all VRC policies and procedures.
Completes required training within the allotted timeframe
Creating invoices and billing materials to send to our clients
Ensuing that client information details are kept up to date
All other duties as assigned.
Requirements
Minimum Knowledge, Skills, Experience Required
High School Diploma (GED) required; degree preferred
Prior experience with ROI fulfillment preferred
Demonstrated attention to detail
Demonstrated ability to prioritize, organize, and meet deadlines
Demonstrated documentation and communication skills
Demonstrated ability to maintain productivity and quality performance
Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
Prior experience with EHR/EMR platforms preferred
Prior experience with Windows environment and Microsoft Office products
Displays strong interpersonal skills with team members, clients, and requestors
Must have strong computer skills and Microsoft Office skills
Prior experience with operations of equipment such as printers, computers, fax
machines, scanners, and microfilm reader/printers, etc. preferred
Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
Medical records coordinator
Medical records clerk job in Yucaipa, CA
Yucaipa Hills Post Acute is hiring a full-time medical records coordinator for its 82-bed skilled nursing facility. We're looking for a motivated and knowledgeable person who can ensure our medical records are fully compliant while supporting our staff, residents, and clinical consultants on a daily basis. We're looking for someone that enjoys working in long-term care and is excited to make a difference in the lives of the residents we care for.
What You Will Do in This Role
We use electronic medical records and charting, requiring intermediate to advanced computer skills (Point Click Care, Microsoft Excel, and Outlook). Our medical records coordinator ensures medical records are properly completed, assembled, coded, signed, and indexed, etc. Inputs resident information into the computer and retrieves resident information as appropriate or as instructed. Audits and reports daily by reviewing electronic health records documentation for accuracy and completion. Maintains medical health records in a manner that is consistent with administrative, legal and regulatory requirements and best practices. Completes medical record and documentation competencies as directed. Participates in daily and weekly clinical meetings. Often asked to work beyond normal working hours and on weekends and holidays and on other shifts/positions as necessary.
Qualifications
Medical Records experience. Organized and detail oriented. Reliable and punctual. Flexibility and ability to work with other personnel. Understanding of medical terminology. Intermediate to advanced computer skills.
Benefits
Medical insurance. Dental insurance. Vision insurance.
PM21
Auto-ApplyRelease of Information Specialist
Medical records clerk job in Orange, CA
Requirements
Minimum Knowledge, Skills, Experience Required
High School Diploma (GED) required; degree preferred
Prior experience with ROI fulfillment preferred
Demonstrated attention to detail
Demonstrated ability to prioritize, organize, and meet deadlines
Demonstrated documentation and communication skills
Demonstrated ability to maintain productivity and quality performance
Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
Prior experience with EHR/EMR platforms preferred
Prior experience with Windows environment and Microsoft Office products
Displays strong interpersonal skills with team members, clients, and requestors
Must have strong computer skills and Microsoft Office skills
Prior experience with operations of equipment such as printers, computers, fax
machines, scanners, and microfilm reader/printers, etc. preferred
Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
Medical Records assistant-Full Time
Medical records clerk job in Lancaster, CA
Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures.
Assist the Medical Records/Health Information Consultant as required.
Maintain minutes of meetings.
File as necessary.
Develop and maintain a good working rapport with inter department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained.
Assist in recording all incidents/accidents.
File in accordance with established policies and procedures.
Retrieve resident records (manually/electronically).
Deliver as necessary.
Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x ray results, correspondence, etc.
, into resident charts.
Collect, assemble, check and file resident charts as required.
Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines.
Ensure incomplete records/charts are returned to appropriate departments or personnel for correction.
Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc.
, before filing.
Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures.
Maintain a record of authorized information released from charts/records, i.
e.
, type information, name of recipient, date, department, etc.
Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc.
in accordance with current Privacy Rules.
Index medical records as directed by the medical records/health information consultant.
Maintain various registries as directed including register for admission and discharge of residents.
Transcribe and type reports for physicians as necessary.
Collect charts, assemble them in proper order, and inspect them for completion.
Pick up and deliver resident medical records from wards, nurses' stations, and other designated areas as necessary.
Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed.
Answer telephone inquiries concerning medical records functions.
Prepare written correspondence as necessary.
Retrieve medical records when requested by authorized personnel (i.
e.
, physicians, nurses, government agencies and personnel, etc.
) Assure that medical records taken from the department are signed out and signed in upon return to the department.
File active and inactive records in accordance with established policies.
Index medical records as directed.
Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Report any known or suspected unauthorized attempt to access facility's information system.
Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position.
Committee Functions Perform secretarial duties for committees of the facility as directed.
Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed.
Personnel Functions Report known or suspected incidents of fraud to the Administrator.
Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen saver activates within established facility policy guidelines.
Staff Development Attend and participate in mandatory facility in service training programs as scheduled (e.
g.
, OSHA, TB, HIPAA, Abuse Prevention, etc.
).
Attend and participate in workshops, seminars, etc.
, as approved.
Safety and Sanitation Report all unsafe/hazardous conditions, defective equipment, etc.
, to your supervisor immediately.
Equipment and Supply Functions Report equipment malfunctions or breakdowns to your supervisor as soon as possible.
Ensure supplies have been replenished in work areas as necessary.
Assure that work/assignment areas are clean and records, files, etc.
, are properly stored before leaving such areas on breaks, end of workday, etc.
Budget and Planning Functions Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.
Other duties as assigned Supervisory Requirements ou are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.
Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED.
Must be able to type a minimum of 45 words per minute and use dictation equipment.
A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc.
, preferred but not required.
On the job training provided in medical record and health information system procedures.
Must be knowledgeable of medical terminology.
Be knowledgeable in computers, data retrieval, input and output functions, etc.
Language Skills Must be able to read, write, speak, and understand the English language.
Ability to read technical procedures.
Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to deal tactfully with personnel, residents, visitors and the general public.
Must possess the ability to work harmoniously with other personnel.
Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
Be able to follow written and oral instructions.
Must not pose a direct threat to the health or safety of other individuals in the workplace.
Physical Demands Must be able to move intermittently throughout the workday.
Must be able to speak and write the English language in an understandable manner.
Must be able to cope with the mental and emotional stress of the position.
Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel.
Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
May be necessary to assist in the evacuation of residents during emergency situations.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in office areas as well as throughout the facility.
Moves intermittently during working hours.
Is subject to frequent interruptions.
Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary.
Is subject to call back during emergency conditions (e.
g.
, severe weather, evacuation, post disaster, etc.
).
Attends and participates in continuing educational programs.
Is subject to injury from falls, burns from equipment, odors, etc.
, throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
Is subject to exposure to infectious waste, diseases, conditions, etc.
, including TB and the AIDS and Hepatitis B viruses.
Communicates with nursing personnel, and other department personnel.
Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc.
Is involved with residents, family members, personnel, visitors, government agencies and personnel, etc.
, under all conditions and circumstances.
May be subject to the handling of and exposure to hazardous chemicals.
Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
The above statements are strictly intended to describe the general nature and level of the work being performed.
They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Weekend Medical Records Assistant - Skilled Nursing
Medical records clerk job in Torrance, CA
About Us
Centrally located in Torrance, California, Sunnyside Nursing and Post-Acute Care provides sub-acute nursing care, rehabilitation services, skilled nursing, and long-term care. Our compassionate staff offers individualized care plans for each resident to ensure personalized care is provided to all our patients with a goal to return home.
Our team of qualified professionals provides compassionate care by:
Maintaining high medical integrity
Fostering a team spirit among staff
Creating friendly, beautiful surroundings for our residents and their visitors
We understand the importance of creating a comfortable and nurturing atmosphere, whether residents stay for short-term treatment or long-term care.
Job Description
Performing audits for nursing documentation
Work and assist at nurse stations
Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.
Make sure all medical records are protected and kept confidential.
File all patients' medical records and information.
Supply the nursing department with the appropriate documents and forms.
Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records.
Requirements
ICD-10 Coding (Preferred)
Point Click Care (Required)
Skilled Nursing Facility Experience (Required)
Detailed orientated and basic computer skilled (Required)
Ability to multi-task
Part-time (Fri, Saturday, and Sunday)
Shift: 8:00 am - 4:30 pm
Must be authorized to work in the United States
Benefits
Why Work for Sunnyside Nursing & Post-Acute Care
Top of the market wages: $18.00 - $24.00 per hour
Paid orientation and training
Opportunities for growth
Paid sick leave/paid holidays
Medical, dental, vision, and AFLAC
401K
Loving and caring work environment
We take great pride in meeting or exceeding CDC and CMS standards. On-site experts provide teaching, coaching, and support on infection prevention practices. In addition, we maintain an abundant supply of PPE, including N95/KN95 masks, for all who provide care and services to our patients and residents. Our multiple testing capabilities, including Point-of-Care (POC) testing, are available at every location and comply with CMS and local guidance
If hired, we require that all employees be vaccinated, unless a medical or religious accommodation is needed.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer. We celebrate diversity & pride ourselves on creating an inclusive environment for all employees and residents.
Auto-ApplyClerk, Medical Records
Medical records clerk job in Los Angeles, CA
OBJECTIVE/SUMMARY:
Auto-ApplyMedical records coordinator
Medical records clerk job in Yucaipa, CA
Job Description
Yucaipa Hills Post Acute is hiring a full-time medical records coordinator for its 82-bed skilled nursing facility. We're looking for a motivated and knowledgeable person who can ensure our medical records are fully compliant while supporting our staff, residents, and clinical consultants on a daily basis. We're looking for someone that enjoys working in long-term care and is excited to make a difference in the lives of the residents we care for.
What You Will Do in This Role
We use electronic medical records and charting, requiring intermediate to advanced computer skills (Point Click Care, Microsoft Excel, and Outlook). Our medical records coordinator ensures medical records are properly completed, assembled, coded, signed, and indexed, etc. Inputs resident information into the computer and retrieves resident information as appropriate or as instructed. Audits and reports daily by reviewing electronic health records documentation for accuracy and completion. Maintains medical health records in a manner that is consistent with administrative, legal and regulatory requirements and best practices. Completes medical record and documentation competencies as directed. Participates in daily and weekly clinical meetings. Often asked to work beyond normal working hours and on weekends and holidays and on other shifts/positions as necessary.
Qualifications
Medical Records experience. Organized and detail oriented. Reliable and punctual. Flexibility and ability to work with other personnel. Understanding of medical terminology. Intermediate to advanced computer skills.
Benefits
Medical insurance. Dental insurance. Vision insurance.
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Release of Information Specialist - On Site
Medical records clerk job in Lakewood, CA
Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC ("VRC") is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC.
Key Responsibilities / Essential Functions
* Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance
* Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client
* Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC
* validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure
* classifies request type correctly
* logs request into ROI software
* retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository)
* performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)
* checks for accurate invoicing and adjusts invoice as needed
* releases request to the valid requesting entity
* Rejects requests for records that are not HIPAA-compliant or otherwise valid
* For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure
* Documents in ROI software all exceptions, communications, and other relevant information related to a request
* Alerts supervisor to any questionable or unusual requests or communications
* Alerts supervisor to any discovered or suspected breaches immediately
* Alerts supervisor to any issues that will delay the timely release of records
* Answers requestor inquiries about a request in an informative, respectful, efficient manner
* Stores all records and files properly and securely before leaving work area.
* Ensures adequate office supplies available to carry out tasks as soon as they arise
* Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs
* Understands that healthcare facility assignments (on-site and/or remote) are subject to change
* Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations
* Maintains confidentiality, security, and standards of ethics with all information
* Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
* Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment
* Must adhere to all VRC policies and procedures.
* Completes required training within the allotted timeframe
* Creating invoices and billing materials to send to our clients
* Ensuing that client information details are kept up to date
* All other duties as assigned.
Requirements
Minimum Knowledge, Skills, Experience Required
* High School Diploma (GED) required; degree preferred
* Prior experience with ROI fulfillment preferred
* Demonstrated attention to detail
* Demonstrated ability to prioritize, organize, and meet deadlines
* Demonstrated documentation and communication skills
* Demonstrated ability to maintain productivity and quality performance
* Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
* Prior experience with EHR/EMR platforms preferred
* Prior experience with Windows environment and Microsoft Office products
* Displays strong interpersonal skills with team members, clients, and requestors
* Must have strong computer skills and Microsoft Office skills
* Prior experience with operations of equipment such as printers, computers, fax
* machines, scanners, and microfilm reader/printers, etc. preferred
* Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
* Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
Weekend Medical Records Assistant - Skilled Nursing
Medical records clerk job in Torrance, CA
About Us
Centrally located in Torrance, California, Sunnyside Nursing and Post-Acute Care provides sub-acute nursing care, rehabilitation services, skilled nursing, and long-term care. Our compassionate staff offers individualized care plans for each resident to ensure personalized care is provided to all our patients with a goal to return home.
Our team of qualified professionals provides compassionate care by:
Maintaining high medical integrity
Fostering a team spirit among staff
Creating friendly, beautiful surroundings for our residents and their visitors
We understand the importance of creating a comfortable and nurturing atmosphere, whether residents stay for short-term treatment or long-term care.
Job Description
Performing audits for nursing documentation
Work and assist at nurse stations
Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.
Make sure all medical records are protected and kept confidential.
File all patients' medical records and information.
Supply the nursing department with the appropriate documents and forms.
Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records.
Requirements
ICD-10 Coding (Preferred)
Point Click Care (Required)
Skilled Nursing Facility Experience (Required)
Detailed orientated and basic computer skilled (Required)
Ability to multi-task
Part-time (Fri, Saturday, and Sunday)
Shift: 8:00 am - 4:30 pm
Must be authorized to work in the United States
Benefits
Why Work for Sunnyside Nursing & Post-Acute Care
Top of the market wages: $18.00 - $24.00 per hour
Paid orientation and training
Opportunities for growth
Paid sick leave/paid holidays
Medical, dental, vision, and AFLAC
401K
Loving and caring work environment
We take great pride in meeting or exceeding CDC and CMS standards. On-site experts provide teaching, coaching, and support on infection prevention practices. In addition, we maintain an abundant supply of PPE, including N95/KN95 masks, for all who provide care and services to our patients and residents. Our multiple testing capabilities, including Point-of-Care (POC) testing, are available at every location and comply with CMS and local guidance
If hired, we require that all employees be vaccinated, unless a medical or religious accommodation is needed.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer. We celebrate diversity & pride ourselves on creating an inclusive environment for all employees and residents.
Release of Information Specialist
Medical records clerk job in Los Angeles, CA
Requirements
Minimum Knowledge, Skills, Experience Required
High School Diploma (GED) required; degree preferred
Prior experience with ROI fulfillment preferred
Demonstrated attention to detail
Demonstrated ability to prioritize, organize, and meet deadlines
Demonstrated documentation and communication skills
Demonstrated ability to maintain productivity and quality performance
Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
Prior experience with EHR/EMR platforms preferred
Prior experience with Windows environment and Microsoft Office products
Displays strong interpersonal skills with team members, clients, and requestors
Must have strong computer skills and Microsoft Office skills
Prior experience with operations of equipment such as printers, computers, fax
machines, scanners, and microfilm reader/printers, etc. preferred
Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
Release of Information Specialist - On Site
Medical records clerk job in Lakewood, CA
Job DescriptionDescription:
Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC.
Key Responsibilities / Essential Functions
Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance
Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client
Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC
validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure
classifies request type correctly
logs request into ROI software
retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository)
performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)
checks for accurate invoicing and adjusts invoice as needed
releases request to the valid requesting entity
Rejects requests for records that are not HIPAA-compliant or otherwise valid
For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure
Documents in ROI software all exceptions, communications, and other relevant information related to a request
Alerts supervisor to any questionable or unusual requests or communications
Alerts supervisor to any discovered or suspected breaches immediately
Alerts supervisor to any issues that will delay the timely release of records
Answers requestor inquiries about a request in an informative, respectful, efficient manner
Stores all records and files properly and securely before leaving work area.
Ensures adequate office supplies available to carry out tasks as soon as they arise
Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs
Understands that healthcare facility assignments (on-site and/or remote) are subject to change
Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations
Maintains confidentiality, security, and standards of ethics with all information
Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment
Must adhere to all VRC policies and procedures.
Completes required training within the allotted timeframe
Creating invoices and billing materials to send to our clients
Ensuing that client information details are kept up to date
All other duties as assigned.
Requirements:
Minimum Knowledge, Skills, Experience Required
High School Diploma (GED) required; degree preferred
Prior experience with ROI fulfillment preferred
Demonstrated attention to detail
Demonstrated ability to prioritize, organize, and meet deadlines
Demonstrated documentation and communication skills
Demonstrated ability to maintain productivity and quality performance
Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
Prior experience with EHR/EMR platforms preferred
Prior experience with Windows environment and Microsoft Office products
Displays strong interpersonal skills with team members, clients, and requestors
Must have strong computer skills and Microsoft Office skills
Prior experience with operations of equipment such as printers, computers, fax
machines, scanners, and microfilm reader/printers, etc. preferred
Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.