Medical Coding Appeals Analyst
Medical records clerk job in Atlanta, GA
Sign On Bonus: $1,000 Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law
This position is not eligible for employment based sponsorship.
Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria.
PRIMARY DUTIES:
* Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code.
* Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy.
* Translates medical policies into reimbursement rules.
* Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits.
* Coordinates research and responds to system inquiries and appeals.
* Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy.
* Perform pre-adjudication claims reviews to ensure proper coding was used.
* Prepares correspondence to providers regarding coding and fee schedule updates.
* Trains customer service staff on system issues.
* Works with providers contracting staff when new/modified reimbursement contracts are needed.
Minimum Requirements:
Requires a BA/BS degree and a minimum of 2 years related experience; or any combination of education and experience, which would provide an equivalent background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required.
Preferred Skills, Capabilities and Experience:
* CEMC, RHIT, CCS, CCS-P certifications preferred.
Job Level:
Non-Management Exempt
Workshift:
Job Family:
MED > Licensed/Certified - Other
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Medical Coding Appeals Analyst
Medical records clerk job in Atlanta, GA
Sign On Bonus: $1,000 Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law
This position is not eligible for employment based sponsorship.
Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria.
PRIMARY DUTIES:
* Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code.
* Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy.
* Translates medical policies into reimbursement rules.
* Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits.
* Coordinates research and responds to system inquiries and appeals.
* Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy.
* Perform pre-adjudication claims reviews to ensure proper coding was used.
* Prepares correspondence to providers regarding coding and fee schedule updates.
* Trains customer service staff on system issues.
* Works with providers contracting staff when new/modified reimbursement contracts are needed.
Minimum Requirements:
Requires a BA/BS degree and a minimum of 2 years related experience; or any combination of education and experience, which would provide an equivalent background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required.
Preferred Skills, Capabilities and Experience:
* CEMC, RHIT, CCS, CCS-P certifications preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyMedical Receptionist
Medical records clerk job in Atlanta, GA
AWHS Medical Receptionist Job Description
The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office. Other administrative duties may include completing letters, referrals, scheduling patient appointments, answering the telephone, taking payments, checking insurance eligibility and assisting in the office as needed.
Reports to:
Front Office Team Lead and Practice Administrator.
Essential Duties/Responsibilities:
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Checks patients in and gathers ID cards, insurance cards, and patient demographics when needed.
Prepares a daily schedule of examinations for each provider.
Uses Phreesia to ensure patients are properly checked-in.
Retrieves patient files, checks for correct sequence of papers, inserts and scans new patient record forms, and places files in sequence for physician examination or treatment.
Accurately scans patients chart documentation into the EMR in a timely manner.
Accesses, prints and schedules new appointment requests received from website.
Endeavors to keep patients on schedule by reminding provider of service delays.
Assists ill or distraught patients as necessary. Calls 911, telephones taxis or family members when necessary for transportation.
Maintains reception area in a neat and orderly condition.
Assists patients with insurance papers and billing questions.
Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Opens and sorts office mail. Delivers outgoing mail to the post office at end of day. Send packages and patient letters via FedEx, USPS, or UPS.
Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
As needed, schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.
As needed, receive payment and record receipts for services.
Other office and reception duties as assigned and needed.
Requirements
Required Knowledge/Skills/Abilities:
Knowledge of office policies and procedures to accurately answer questions from patients.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge and correct usage of medical terminology.
Working knowledge of patient accounts and proper procedures.
Ability to navigate and effectively use EMR. Knowledge and experience with Centricity EMR system is preferred.
Ability to maintain confidentiality and professionalism.
Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients.
Ability to work as part of a team and promote a positive work environment.
Ability to listen and understand information and ideas and adjust actions accordingly.
Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Ability to report to work on time and maintain attendance. Communicates with direct supervisor appropriately for necessary absences.
Ability to follow AWHS policies and procedures, as listed and maintained in the AWHS handbook.
Skilled in establishing and maintaining effective working relationships with other employees, patients, and the public.
Skilled in organization, attention to detail, and task prioritization.
Skilled in ability to exercise independent judgement and ability to proactively look for ways to help people.
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Skilled in understanding patient needs to provide exceptional customer service.
Education and Experience:
High school diploma or GED required; Associates degree or higher preferred.
2-3 years of previous administrative and clerical medical office experience.
Experience using Phreesia and Centricity preferred.
Experience operating office equipment.
Experience in customer service field.
Physical Requirements:
Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position. Must be able to remain in a stationary position for a prolonged period of time.
Constantly operates a computer and other office machinery, such as a calculator, copy machine, computer printer.
Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distances.
Must communicate and comprehend effectively
Potential stress if dealing with multiple tasks and staff members.
Equal Opportunity Employer: Atlanta Women's Healthcare Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.
Atlanta Women's Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States.
We conduct pre-employment drug screening and background checks in accordance with federal and state laws and regulations.
Central Supply/Medical Records
Medical records clerk job in Stone Mountain, GA
Job Description
About Us
Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.
Our Vision
Change the world, one heart at a time.
Our Mission
Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.
The Heartbeat of Journey
Our local leaders are the driving force behind our success. They're not just managers; they're passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They're your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.
Required Qualifications:
High school diploma or equivalent preferred.
One year of experience in shipping and receiving.
Minimum 2 years of administrative experience is preferred.
Working knowledge of medical terminology, anatomy and physiology, coding, and other aspects of health information preferred.
Major Duties and Responsibilities:
Inventory Management: Maintain accurate inventory records, organize storage areas, and ensure supplies are readily available across nursing units.
Supply Ordering & Receiving: Order supplies from approved vendors, receive shipments, and route packing slips to department heads.
Supply Distribution: Collect, fill, and deliver supply requisitions to designated units while ensuring smooth daily operations.
Records Management: Organize, file, and maintain resident health information manually and electronically, ensuring records are complete and accurately assembled.
Compliance and Privacy: Safeguard health information in accordance with established policies, procedures, and privacy regulations.
Information Retrieval and Communication: Retrieve and deliver records as needed, assist with inquiries, and prepare documentation for insurance, Medicare, Medicaid, and other stakeholders.
What We Offer
Competitive pay
Quarterly raises
401(k) with Voya Financial
United Healthcare Insurance
Free Life Insurance
Company-provided smartphones for full-time care team members
Opportunities for professional development and continuing education
If you're ready to make a difference in the lives of others and join a team that truly cares, we'd love to have you apply.
Together, let's change lives one heart at a time.
#JointheJourney
We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.
Medical Secretary
Medical records clerk job in Atlanta, GA
The Medical Secretary performs various functions in the lab to include data entry, answering telephones, mail distribution and assisting pathologists with secretarial functions
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Perform data entry, answer telephones and direct calls to appropriate personnel and communicate with clients, as necessary.
Prepare and send slides requested by other Pathology departments and file slides and paperwork.
Routine clerical duties including filing, faxing, receiving and distributing mail, prepare billing copies, etc.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
Medical Records Specialist
Medical records clerk job in Atlanta, GA
Confident Staff Solutions is a leading staffing agency in the healthcare industry, specializing in providing top talent to healthcare organizations across the country. Our team is dedicated to helping healthcare facilities improve patient outcomes and achieve their goals by connecting them with highly skilled and qualified professionals.
Overview:
We are offering a HEDIS course to individuals looking to start working as a HEDIS Abstractor. Once the course is completed, we will connect you with hiring recruiters looking to hire for the upcoming HEDIS season.
HEDIS Course: Includes
- Medical Terminology
- Introduction to HEDIS
- HEDIS Measures (CBP, LSC, CDC, BPM, CIS, IMA, CCS, PPC, etc)
- Interview Tips
Self-Paced Course
https://courses.medicalabstractortemps.com/courses/navigating-hedis-2026
Medical Records Specialist
Medical records clerk job in Atlanta, GA
Southeastern Rheumatology Alliance is seeking a detail-oriented and organized Certified Medical Records Clerk, for our Atlanta office, to manage, update, and maintain patient health records in a secure and confidential manner. The ideal candidate will have experience in medical record keeping, an understanding of healthcare privacy laws (HIPAA), and strong administrative skills.
Key Responsibilities:
Organize and maintain patient health records using paper and/or electronic health record (EHR) systems
Retrieve patient records for healthcare providers and authorized personnel
Ensure accuracy and completeness of records by verifying and updating information
File and scan documents into appropriate patient records
Process requests for medical records from patients, providers, and other authorized parties
Maintain compliance with legal and ethical standards, including HIPAA regulations
Handle record transfers and assist with audits as required
Communicate with medical staff, billing departments, and insurance companies when needed
Manage record retention, storage, and disposal in accordance with policies
Qualifications:
High school diploma or equivalent;
Certification in Health Information Management (HIM) is needed
Knowledge of medical terminology and EHR systems (e.g., Epic, Cerner, Meditech)
Experience in a healthcare setting preferred
Strong organizational skills and attention to detail
Ability to maintain confidentiality and handle sensitive information
Proficiency with basic office software (Microsoft Office, data entry systems)
Work Environment:
This position typically works in an office setting within a healthcare facility. May require sitting for long periods and occasional lifting of files or boxes.
Medical Records Coordinator
Medical records clerk job in Lawrenceville, GA
Company Overview: Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical and imaging services to our patients. We are seeking a full-time Medical Records Coordinator to join our team of administrative staff to provide exceptional patient care! Summary of Position: The Medical Records Coordinator processes requests for medical record retrieval from storage. The Medical Records Coordinator must excel at coordinating with patients, staff, providers, and other 3
rd
party sources in providing accurate medical documentation while adhering to all relevant legal frameworks such as HIPAA. Responsibilities
Process incoming requests for medical records while ensuring all responses conform to HIPAA requirements
Retrieve, sort, and scan medical records, medical appeals, and medical signoffs.
Download requests from fax inboxes, portals, secure email servers
Match requests with corresponding claims within the electronic medical record
File new medical records or external medical records as the need arises
Maintain active and discharged patient medical records
Notify relevant staff of incomplete medical records
Answer telephone calls from external record requestors
Perform clerical and support functions for the Medical Records department
Skills And Abilities
Proficiency with Microsoft Office applications, including Word, Outlook, and Excel
Strong attention to detail and commitment to HIPAA
Ability to work independently and as part of a small team
Strong interpersonal skills when working with external stakeholders
Strong written communication skills
Working knowledge of medical terminology and legal aspects of health information
Education And Experience
Experience using eClinicalWorks preferred
Minimum 1-year Medical Records experience strongly preferred
Bachelor's Degree preferred, or equivalent combination of education, training, and experience
Certification as a qualified Medical Records practitioner preferred
Medical Records/Billing Specialist
Medical records clerk job in Griffin, GA
Job Description
About the Role:
The Medical Records/Billing Specialist plays a crucial role in the healthcare system by ensuring that patient records are accurately maintained and billing processes are efficiently executed. This position is responsible for managing patient information, including medical histories, treatment plans, and billing details, to facilitate seamless healthcare delivery. The specialist will work closely with healthcare providers to ensure that all documentation meets regulatory standards and is readily accessible for patient care. Additionally, they will handle billing inquiries, process insurance claims, and ensure timely payments, contributing to the financial health of the organization. Ultimately, the Medical Records/Billing Specialist ensures that both patient care and administrative functions operate smoothly and effectively.
Minimum Qualifications:
High school diploma or equivalent.
Experience in medical billing and coding or a related field.
Knowledge of healthcare regulations and medical terminology.
Preferred Qualifications:
Associate's degree in health information management or a related field.
Certification as a Medical Billing Specialist (CMBS) or similar credential.
Experience with electronic health record (EHR) systems.
Responsibilities:
Maintain and update patient medical records in compliance with healthcare regulations.
Process billing and insurance claims accurately and in a timely manner.
Assist Office Nurse with scheduling patient visits.
Ensure confidentiality and security of patient information in accordance with HIPAA regulations.
Skills:
The required skills for this role include attention to detail, which is essential for accurately maintaining patient records and processing billing information. Strong communication skills are necessary to effectively interact with patients, healthcare providers, and insurance representatives. Proficiency in medical coding and billing software is crucial for efficient claim processing and ensuring compliance with regulations. Additionally, organizational skills are important for managing multiple tasks and maintaining accurate records. Preferred skills, such as familiarity with EHR systems, enhance the ability to streamline workflows and improve overall efficiency in the medical billing process.
ROI Medical Records Specialist - On Site
Medical records clerk job in Carrollton, GA
ROLE:
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
Records Management Specialist III
Medical records clerk job in Atlanta, GA
Employment Type: Full-Time, Mid-Level Department: Office Support CGS is seeking an experienced Records Management Specialist to provide technical, management, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
* Provides technical support for records management programs, dockets, records center, or other information services under the supervision of a Records Information Manager.
* May assist in planning and program development, analysis of records or docket management problems, and design of strategies to meet ongoing records or docket management needs.
* Specific technical duties may vary according to the needs of the work site and include, but are not limited to, response to inquiries; collection maintenance and retrieval tasks; metadata review and input; equipment maintenance; and use of automated information systems, such as the Federal Docket Management System (FDMS).
Qualifications:
* At Level III, the personnel must have at least three (3) years of records management experience.
* Experience with at least one automated information system is required.
* A college degree is preferred but not required.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Email: [email protected]
#CJ
$55,000 - $75,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Records Clerk
Medical records clerk job in Atlanta, GA
Assists attorneys, paralegals and legal secretaries through the maintenance of electronic and paper document management, requiring knowledge of legal terminology, the legal process and computer skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: “Essential functions” are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.
Perform routine filing within two days of receipt in office, maintaining paper and electronic files.
Scan all documents received and sent and properly index in firm's document management system and paper files.
Make photocopies of correspondence, documents and other printed matter as requested or necessary by attorneys, paralegals or legal secretaries.
Eliminate outdated, unnecessary or duplicate materials, properly destroying them, as requested.
Send closed files to an off-site location.
Find and retrieve information from files in response to requests from attorneys, paralegals and other team members.
Mail, fax, courier or arrange for delivery of case documents to co-counsel, opposing counsel, court officials, etc.
Update pleading and discovery indexes.
Ensure all records and files are securely maintained and confidential information is handled with utmost discretion.
Remains flexible and open to requests for support or assistance outside of the scope of this job description and to other duties as directed by the attorneys and firm management.
Cover front desk when Receptionist takes breaks.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Associate's degree or two years related experience and/or training; or equivalent combination of education and experience.
Demonstrated organizational, prioritization and attention to detail skills to allow for timely, effective and accurate performance of job duties.
Demonstrated technical competency with computers and copiers. Accurate typing ability of 45 wpm.
Interpersonal skills necessary in order to communicate with a diverse group of attorneys, staff and clients and to provide or obtain information with ordinary courtesy, diplomacy and tact.
Proofread accurately, efficiently and dependably.
Take initiative and work independently.
Arrive ready to work at scheduled time; maintain regular, prompt attendance with unexpected absences being rare.
Ability to demonstrate impeccable integrity in confidential matters.
Work requires sitting, bending, stooping, keyboarding and use of the hands and may require lifting of 25 - 50 lbs. Position may require driving on behalf of the firm; therefore, a valid driver's license is necessary.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Loan Registration Specialist
Medical records clerk job in College Park, GA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Contract Duration: 5 months
Pay rate: $17/hr
Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks.
Qualifications
Effective communication skills (listening, verbal and written)
Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation
Intermediate accounting skills; excellent teamwork, organization, and admin skills
Multi-tasking, possesses a high degree of attention to detail
Working knowledge of MS Excel, Word, Power-Point with dual screens
Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor
Additional Information
To know more or to schedule an interview, Please contact:
Laidiza Gumera
************
*******************************
Easy ApplyMedical Claims Processor I
Medical records clerk job in Atlanta, GA
Job Description
At Broadway Ventures, we transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. As an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB), we empower government and private sector clients by delivering tailored solutions that drive operational success, sustainability, and growth. Built on integrity, collaboration, and excellence, we're more than a service provider-we're your trusted partner in innovation.
Become an integral part of a dedicated team supporting the World Trade Center Health Program. In this role, you will leverage your strong attention to detail and commitment to accuracy in processing complex medical claims. If you are eager to make a positive impact in the community through your administrative skills, we encourage you to apply.
Work Schedule
Remote
Monday through Friday, 8:30 AM to 5:00 PM EST
Must be able to work 8am - 5pm Eastern Standard Time
Responsibilities
Claims Review and Processing
Analyze and process a variety of complex medical claims in accordance with program policies and procedures, ensuring accuracy and compliance.
Critical Analysis
Adjudicate claims according to program guidelines, applying critical thinking skills to navigate complex scenarios.
Timely Processing
Ensure prompt claims processing to meet client standards and regulatory requirements.
Identify and resolve any barriers using effective problem-solving strategies.
Issue Resolution
Collaborate with internal departments to proactively resolve discrepancies and issues.
Use analytical skills to identify root causes and implement solutions.
Confidentiality Maintenance
Uphold confidentiality of patient records and company information in accordance with HIPAA regulations.
Detailed Record Keeping
Maintain thorough and accurate records of claims processed, denied, or requiring further investigation.
Trend Monitoring
Analyze and report trends in claim issues or irregularities to management.
Assist Team Leads with reporting to contribute to continuous process improvements.
Audit Participation
Engage in audits and compliance reviews to ensure adherence to internal and external regulations.
Critically evaluate and recommend process improvements when necessary.
Mentoring
Mentor and train new claims processors as needed.
Requirements
High school diploma or equivalent.
Minimum of five years of experience in medical claims processing, including professional and facility claims, as well as complex and high-dollar claims.
Billing experience doesn't count towards years of experience qualification
Familiarity with ICD-10, CPT, and HCPCS coding systems.
Understanding of medical terminology, healthcare services, and insurance procedures (experience with worker's compensation claims is a plus).
Strong attention to detail and accuracy.
Ability to interpret and apply insurance program policies and government regulations effectively.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and collaboratively within a team environment.
Commitment to ongoing education and staying current with industry standards and technology advancements.
Experience with claim denial resolution and the appeals process.
Ability to manage a high volume of claims efficiently.
Strong problem-solving capabilities and a customer service-oriented mindset.
Flexibility to adjust to the evolving needs of the client and program changes.
Benefits
401(k) with employer matching
Health insurance
Dental insurance
Vision insurance
Life insurance
Flexible Paid Time Off (PTO)
Paid Holidays
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and discuss salary requirements. Management will be conducting interviews with the most qualified candidates. We perform a background and drug test prior to the start of every new hires' employment. In addition, some positions may also require fingerprinting.
Broadway Ventures is an equal-opportunity employer and a VEVRAA Federal Contractor committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on military status, race, religion, color, national origin, gender, age, marital status, veteran status, disability, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Health Information Specialist II - LRH
Medical records clerk job in Atlanta, GA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
+ **Position Highlights** :
+ Full-Time: Monday-Friday 8:00AM-4:30 PM EST
+ Location: This role will be performed at one location (Remote)
+ Comfortable working in a high-volume production environment.
+ Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
+ Documenting information in multiple platforms using two computer monitors.
+ Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:**
+ Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged information.
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct and policies.
+ Inform manager of work, site difficulties, and/or fluctuating volumes.
+ Assist with additional work duties or responsibilities as evident or required.
+ Consistent application of medical privacy regulations to guard against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
+ Ensures medical records are assembled in standard order and are accurate and complete.
+ Creates digital images of paperwork to be stored in the electronic medical record.
+ Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
+ Answering of inbound/outbound calls.
+ May assist with patient walk-ins.
+ May assist with administrative duties such as handling faxes, opening mail, and data entry.
+ May schedules pick-ups.
+ Assist with training associates in the HIS I position.
+ Generates reports for manager or facility as directed.
+ Must exceed level 1 productivity expectations as outlined at specific site.
+ Participates in project teams and committees to advance operational strategies and initiatives as needed.
+ Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
+ Other duties as assigned. **What you will bring to the table:**
+ High School Diploma or GED.
+ Must be 18 years of age or older.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ 1-year Health Information related experience.
+ Meets and/or exceeds Company's Productivity Standards
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
+ Professional verbal and written communication skills in the English language.
+ Detail and quality oriented as it relates to accurate and compliant information for medical records.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment. **Bonus points if:**
+ Previous production/metric-based work experience.
+ In-person customer service experience.
+ Ability to build relationships with on-site clients and customers.
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$16-$20.50 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Central Registration
Medical records clerk job in Marietta, GA
JOIN OUR TEAM
Join Atlanta Rehabilitation & Performance Center: An Exciting Medical Central Registration Opportunity!
Company Story
Delivering Clinical Excellence for Over 25 Years
Atlanta Rehabilitation & Performance Center is a well-established and fastest growing private practice in the metro Atlanta Area since 2000. With 16 private practice clinics, we are dedicated to delivering exceptional therapy services.
A Strong, Collaborative Team
Teamwork is our cornerstone. Our cohesive group of therapists is passionate about working together to deliver the highest quality care. We understand the importance of creating an environment where clinicians feel valued, heard, and empowered to advance in their careers.
Patients Are Our Priority
Each patient we treat receives the same level of care and attention we would want for ourselves and our own families. We take pride in providing personalized, expert physical therapy services in a welcoming and caring environment.
Our Commitment
High Level of Service: Personalized Care- We extend the same level of care to our patients as we would to a family member or professional athlete. We prioritize attention to detail and go above and beyond to assist our patients.
Accessibility: Swift Scheduling- Ensuring patients are scheduled within 24-48 hours, providing prompt and efficient service.
Active Approach: Progressive and Individualized Care- Emphasizing a progressive and individualized approach throughout the entire course of care to optimize patient outcomes.
Job Overview & Work Site
What We Treat
At our clinic, we primarily focus on musculoskeletal and orthopedic conditions, catering to a diverse patient population. Our caseload includes both non-surgical and post-operative cases, spanning across sport-specific rehabilitation, joint and spine management.
How We Do It
We believe in maintaining an optimal caseload to ensure we can dedicate valuable time to each patient, delivering the highest standard of care. Our approach is patient-centric, emphasizing individualized treatment and attention to detail.
Where Do You Want to Go
Join a thriving company with advancement opportunities. We're committed to helping you reach your professional milestones.
License & Experience
We are currently searching for a Central Registration Representative. This position requires superb customer service skills as well as the ability to multitask. Ideal candidates will enjoy working as part of a team environment, have a love of working with people, and have good organizational and communication skills. Some experience with medical administration is preferred.
The position is in person but there is some flexibility on clinic work location.
Responsibilities:
Responsible for registering all patients before service is rendered
Obtains demographic and financial (insurance) information from all patients and enters information into computer.
Explaining financial obligations to the patient as well as need for services.
Understanding of insurance, billing, and and able to explain details clearly to patients.
Managing a high volume of phone calls continuously during a given shift while maintaining a superior level of attention to detail
Engaging with patients and team members in a professional manner while providing exceptional customer service in a fast-paced environment
Preferred Skills:
High school diploma
One year office experience or twelve months secondary education which includes clerical training
Experience in an office setting or call center
Experience with medical insurance
Experience in a healthcare office
Must possess strong customer service skills (phone and in person)
Ability to work under deadlines and maintain critical thinking skills
Possess strong interpersonal skills, initiative, and good judgment
Proficient in typing
Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
Highly organized and schedule driven
Flexible with daily tasks
Benefits
Benefits for Full-Time Employees include but are not limited to:
Medical/Dental/Vision insurance
401K with 50% employer match up to 6% per check
Paid holidays
Paid time off
Company-paid employee life insurance
Voluntary life insurance options
Short and long-term disability options
Min USD $17.50/Hr. Max USD $20.00/Hr.
Auto-ApplyMedical Receptionist
Medical records clerk job in Atlanta, GA
Full-time Description
JOB TITLE: Medical Receptionist
DEPARTMENT: Operations
BENEFITS: Health, Vision and Dental, Paid holiday and PTO, FSA, High-income potential, etc.
The Medical Receptionist serves as the first point of contact for patients and visitors, ensuring an exceptional patient experience from check-in through check-out. This hybrid role combines front-desk responsibilities with light clinical support, leveraging a medical assistant skillset to support smooth clinical operations, efficient patient flow, and high-quality care delivery.
Key Responsibilities
Front Desk / Administrative Duties (Primary):
Warmly greet and check in patients; verify demographics, insurance information, and required documentation.
Manage multi-line phone system; schedule, confirm, and reschedule appointments.
Maintain organized reception area and ensure a professional, welcoming environment.
Collect co-pays, outstanding balances, and prepare daily reconciliation logs.
Manage incoming/outgoing referrals, medical records requests, and patient paperwork.
Communicate scheduling changes, delays, and clinic updates to patients in a timely manner.
Support provider schedules with accurate appointment types, visit lengths, and patient prep.
Handle incoming faxes, emails, and EHR messages promptly and accurately.
Maintain confidentiality in accordance with HIPAA and company policies.
Clinical Support Duties (Secondary):
Escort patients to exam rooms; obtain vital signs, medical history, medication lists, and allergies.
Prepare exam rooms daily; ensure cleanliness, functionality, and adequate supply stocking.
Assist providers with minor procedures, specimen collection, and basic clinical tasks as directed.
Perform patient intake documentation accurately within the EHR.
Clean and turn over exam rooms between patients.
Support inventory management by reporting low supplies and assisting with restocking.
Follow infection control protocols and safety standards.
Requirements
Required:
High school diploma or equivalent.
1-2 years' experience in a medical office or healthcare setting.
Excellent communication and customer-service skills.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Proficiency in EHR systems.
Understanding of insurance basics, referrals, and HIPAA regulations.
Preferred:
Certified Medical Assistant (CMA, RMA, CCMA, or equivalent) or prior MA experience.
Experience in a specialty practice or multi-provider clinic.
Knowledge of clinical terminology and basic clinical workflows.
Competencies
Professionalism and strong patient-service orientation.
Reliability, punctuality, and ability to maintain composure under pressure.
Attention to detail with high accuracy in documentation.
Team-oriented mindset with willingness to support both administrative and clinical tasks.
Adaptability and strong problem-solving skills.
At Pelvic Rehabilitation Medicine, we value, welcome, appreciate, and celebrate differences. PRM is proud to be an equal opportunity employer. Employment at PRM is based solely on a person's qualifications directly related to professional competence. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
Salary Description $19 - $25 per hour
Medical Receptionist Lead
Medical records clerk job in Atlanta, GA
**Become a part of our caring community and help us put health first** The Medical Receptionist Lead is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Medical Receptionist Lead ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. This position assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment.
The Medical Receptionist Lead is responsible for welcoming patients, offering administrative support, and assuming team lead responsibilities within a physician practice or center. This may include the following responsibilities:
- Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
- Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
- Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
- Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
- Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.
- Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
- Administrative Support: Provide assistance with various administrative tasks as required. This may involve monitoring performance metrics, conducting team huddles, and taking on center administration duties in the absence of the Center Administrator.
- Team Lead: Act as a Subject Matter Expert (SME) for the receptionist team, offering training and guidance as necessary. This role may also involve traveling to support multiple centers.
- Problem Resolution: Address and resolve any issues, escalations, or complaints from patients or staff.
Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process or program. Works within broad guidelines with little oversight.
**Use your skills to make an impact**
**Required Qualifications:**
- High School Diploma or GED
- 1+ years of medical reception experience
- Value-based care model experience
- Knowledge of Medical Terminology
- Experience with EMR Systems (Electronic Medical Records)
- Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
**Preferred Qualifications:**
- Experience in leading a team/department preferred
- Bilingual in English and Spanish
**Additional Information:**
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
As part of our hiring process for this opportunity, we will be using an interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Alert**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
\#LI-MD1
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$39,000 - $49,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Easy ApplyMedical Scheduler
Medical records clerk job in Peachtree City, GA
Job DescriptionNo experience necessary for this entry-level Medical Scheduler position with FYZICAL at our FYZICAL Peachtree Corners, GA location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.
Your future looks bright with FYZICAL! Apply for our Medical Scheduler job opening today!Responsibilities
Competent phone skills
Able to effectively communicate with others
Basic computer skills including email navigation and downloading/uploading files
Familiarity with principles of Excel; able to use Word and Instant Messenger
Detail oriented; able to complete data entry quickly and precisely
Data collection; conducts insurance verification
Required Skills
High school diploma or GED
Must be authorized to work in the U.S
Representative II, Customer Service - New Patient Care
Medical records clerk job in Atlanta, GA
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************