Medical records clerk jobs in Gardner, MA - 254 jobs
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Medical Records Specialist
Naveris 3.7
Medical records clerk job in Waltham, MA
About Us
Naveris is a rapidly growing precision oncology diagnostics company on a mission to change the way HPV-driven cancers are detected, monitored, and managed. Our flagship test, NavDx , is a cutting-edge, blood-based Lab Developed Test (LDT) that detects circulating Tumor Tissue Modified Viral (TTMV )-HPV DNA. NavDx provides clinicians with earlier insights into recurrence, enabling more informed and personalized patient care and outcomes.
Opportunity
The MedicalRecords Specialist plays a critical role in ensuring the accuracy and integrity of laboratory and patient data. This position focuses on performing quality control reviews of data entered in Salesforce, verifying information across Test Requisition Forms and laboratory records, and collaborating cross-functionally to ensure compliance, operational excellence, and timely reporting.
Job Responsibilities
Enter, review, and maintain patient medical and insurance data in Laboratory Information Systems (LIS).
Maintain policies and procedures for specimen processing and data entry tasks.
Perform quality checks of data entered by the external data vendor, ensuring accuracy between TRFs and Salesforce records.
Support the data entry vendor by monitoring their performance and accuracy.
Identify and correct discrepancies in medicalrecords, accounts, and documentation, collaborating closely with the Exception Handling and Resolution (EHR) department.
Log and categorize data discrepancies using the internal error-tracking system.
Contribute to continuous process improvement initiatives to streamline daily processes, reduce turnaround time, and enhance data quality.
Participate in audits, performance reviews, and data validation projects.
Assist in the generation and review of patient reports within the scope of the position.
Determine specimen acceptability, consulting with the supervisor or Lab Director as needed, and taking appropriate action when necessary.
Recognize unclear or ambiguous information presented on requisitions and follow appropriate corrective actions.
Communicate effectively via written, verbal, face-to-face, telephone, and computer methods.
Respect and maintain the confidentiality of information relative to clients and patients.
Maintain strict adherence to CAP/CLIA, HIPAA, and company data security protocols.
Requirements
Bachelor's degree in Biology, Healthcare Administration, Health Information Management, or related field preferred. An associate's degree and a high school diploma are acceptable with relevant experience.
Experience in a clinical, laboratory, or healthcare data environment preferred.
Familiarity with Laboratory Information Systems (LIS) and platforms such as Salesforce and Tableau is preferred.
Strong analytical and problem-solving skills with meticulous attention to detail.
Excellent written and verbal communication abilities.
Demonstrated ability to prioritize and manage tasks in a fast-paced environment.
Working knowledge of HIPAA compliance and medical confidentiality.
Compliance Responsibilities
Health Insurance Portability and Accountability Act (HIPAA) is a federal law that describes the national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. All roles at Naveris require compliance with legal and regulatory requirements of HIPAA and acceptance and adherence to all policies and standards at Naveris. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete HIPAA training when joining the company.
Why Naveris?
In addition to our great team and advanced medical technology, we offer our employees competitive compensation, work/life balance, remote work opportunities, and more!
Naveris is an Equal Opportunity Employer
Naveris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We don't just accept differences - we celebrate and support them. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Salary Range : $24.04 - $28.85 per hour
$24-28.9 hourly Auto-Apply 39d ago
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Patient Services Coordinator III
Massachusetts Eye and Ear Infirmary 4.4
Medical records clerk job in Newton, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This position is located at Newton-Wellesley Hospital, but under Mass General Hospital employment.
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
- Coordinates and maintains providers' master clinical schedules - Submits referrals for specialty appointment requests
- Obtains intake information from patient and referring physician's offices. - Schedules Radiology tests
- Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
- Schedules infusion related services utilizing OptIn scheduling support system - Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
- Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
- Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed - Performs other duties as assigned
Qualifications
High school diploma required, Bachelors preferred
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$18.99 - $27.17/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19-27.2 hourly Auto-Apply 12d ago
Medical Information Associate II
Artech Information System 4.8
Medical records clerk job in Cambridge, MA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Provide scientifically accurate and balanced responses to medical inquiries from customers about clinical products, investigational therapies and disease states.
• Draft standard verbal responses (SVR) and standard letter bodies (SLB), with supervision, for clincal or drug products.
• Provide training to new Medical Information staff, students and fellows.
Job Responsibilities
• Using Genzyme MI US approved on- and off-label standard responses, reply to customer inquiries regarding company's marketed products, investigational therapies and disease states.
• Use the MI call-handling database to enter calls and responses, and generate response documents.
• Create / revise SVR and SLB scripts, with supervision, for information regarding company's marketed products and/or products submitted for regulatory approval; implement and maintain these documents in the MI document repository.
• Identify/archive current relevant literature utilizing the available medical literature databases (e.g.,In-house, MedLine, EmBase). Design and implement search strategies, with supervision, and conduct routine literature searches for creating responses.
• Clarify unique inquiries, gather and organize information for custom responses and differentiate between relevant and non-relevant data.
• Provide product / disease state/ database/ MI department training to new MI staff/students/fellows.
• Collaborate with the Global MI team and contribute to therapeutic area meeting discussions.
• Maintain training records and documentation of competence in current company's marketed products, departmental SOPs and MI software and databases.
• Conduct end-of-day reviews of MI call-handling database cases.
• Collaborate with other functional stakeholders (Commercial, Medical Affairs, Regulatory, Pharmacovigilance) on projects and processes (e.g., MRB, PRB, product dossiers, regulatory submissions).
• Perform other duties as assigned
Skills:
• Ability to work independently and with a team is essential.
• 1-2 years experience with word processing, spreadsheet and database applications and medical terminology.
• Excellent communication skills required.
Qualifications
• Pharm D or BS in a health care field (pharmacy ideal) plus 1-2 years experience with drug / product information, clinical trials or the regulatory process.
Additional Information
For more information, Please contact
Akriti Gupta
**************
Morristown, NJ 07960
$92k-146k yearly est. 60d+ ago
Medical Records Specialist I - Onsite - Watertown, NY
Datavant
Medical records clerk job in Watertown Town, MA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
You will:
* Schedule: Monday-Friday 8:30am-5:00pm - Watertown, NY 13601
* Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
* Maintain confidentiality and security with all privileged information.
* Maintain working knowledge of Company and facility software.
* Adhere to the Company's and Customer facilities Code of Conduct and policies.
* Inform manager of work, site difficulties, and/or fluctuating volumes.
* Assist with additional work duties or responsibilities as evident or required.
* Consistent application of medical privacy regulations to guard against unauthorized disclosure.
* Responsible for managing patient health records.
* Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
* Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
* Ensures medicalrecords are assembled in standard order and are accurate and complete.
* Creates digital images of paperwork to be stored in the electronic medicalrecord.
* Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
* Answering of inbound/outbound calls.
* May assist with patient walk-ins.
* May assist with administrative duties such as handling faxes, opening mail, and data entry.
* Must meet productivity expectations as outlined at specific site.
* May schedules pick-ups.
* Other duties as assigned.
What you will bring to the table:
* High School Diploma or GED
* Must be at least 18 years old.
* Ability to commute between locations as needed.
* Able to work overtime during peak seasons when required.
* Basic computer proficiency.
* Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
* Professional verbal and written communication skills in the English language.
Bonus points if:
* Experience in a healthcare environment.
* Previous production/metric-based work experience.
* In-person customer service experience.
* Ability to build relationships with on-site clients and customers.
* Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$16.50-$19.69 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
$16.5-19.7 hourly Auto-Apply 11d ago
Behavioral Health Coder (20 Hours)
Open Sky Community Services 4.3
Medical records clerk job in Worcester, MA
Description and Responsibilities Come join our billing team! Open Sky is looking for a skilled, part-time Behavioral Health Coder to provide coding support to the organization. They will audit clinical documentation for Evaluation and Management and psychotherapy services by validating coded data, ensuring services rendered support reimbursement and reporting purposes. The coder will also evaluate electronic health records to identify any documentation deficiencies and ensure all revenue is captured.
This position begins with a hybrid schedule and has the opportunity to become remote after the organizations introductory period is successfully completed. Must be currently geographically local to Central Massachusetts
Other Key Responsibilities:
* Serve as resource and subject matter expert to staff.
* Collaborate with clinicians on documentation discrepancies.
* Support the VP of Accounting & Financial Reporting and the Billing Manager with projects related to third party billing.
* Comply with behavioral health coding guidelines and policies.
Qualifications
* High School diploma, GED or equivalent, required.
* Applicants must currently reside geographically local to Central Massachusetts.
* Certified professional coder with specialization in behavioral health, required.
* 3-5 years of experience in human/social services, healthcare, or related field, required.
* Experience in a behavioral health setting with use of electronic health record, required.
* Must have knowledge of payor guidelines and 3rd party billing practices.
* Valid drives license and acceptable driving history, required.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
* Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
* Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
* We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
* Medical, Dental and Vision Insurance with Prescription Plan
* 403b Retirement Plan with Employer Match
* Life Insurance (100% Employer-Paid)
* Eligible employer for the Public Student Loan Forgiveness Program
* And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
Base Rate
USD $25.58/Hr. Responsibilities 2025-10459
$25.6 hourly Auto-Apply 33d ago
Health Information Specialist (Full Time)
Community Care Alliance 4.0
Medical records clerk job in Woonsocket, RI
Job Description
Health Information Specialist (Full Time)
Health Information Specialist maintains of active and terminated records according to agency and State/Federal standards. Assist in the daily functions necessary to maintain health information procedures, such as scanning documents, meeting with clients to complete a release of information to have records released to other organizations or individuals, assist in processing records needed for subpoenas/court orders.
This is an entry level position.
MAIN DUTIES:
Compile, process, and maintain client records for completeness and accuracy.
Enter client data into electronic health record (EHR) systems.
Retrieve and transmit records for authorized requests, such as from insurance companies or other providers.
Ensure client records are organized and kept confidential in accordance with regulations and HIPAA.
EDUCATION AND TRAINING REQUIRED:
This position requires a high school diploma or equivalency with two years office/customer service experience preferred. Minimum skills will include.
Proficiency in the use of Outlook 365 (sending/receiving emails/attachments, importing/exporting address books/cards, cutting/pasting website elements into Microsoft Office documents), and record keeping.
Ability to communicate clearly and professionally with callers, visitors and co-workers. Proficient typist (45 wpm or greater with at least 95% accuracy rate).
Proficiency in Microsoft Office 2011 (Word, Excel, Access, Power Point) and Outlook.
Ability to participate as a member of a team.
Ability to work independently and effectively to solve problems, seeking supervision as needed.
Knowledge of modern office procedures and methods including telephone communications, office systems in Microsoft Office, and record keeping.
Ability to maintain confidentiality.
WORKING CONDITIONS:
Knowledge of relevant laws related to the confidentiality and privacy of health information.
Ability to correctly maintain existing systems and protocols while handling multiple priorities simultaneously & work independently with attention to detail.
Access to reliable transportation to assist in health information projects at various satellite locations where records are stored.
Perform repetitive/routine/critical work.
Ability to lift 25 lbs. Ability to sit 75% of the time.
Ability to work flexible hours.
Ability to crouch, bend and continuous standing for periods of one hour or more possible.
Work in the presence of noise.
Benefits
Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life.
Generous vacation, sick time and holidays.
Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.
403b with matching after 6 months of employment.
Flexible Spending (FSA) and Dependent Care (DCA) accounts.
Agency-paid group life insurance; long-term disability.
Tuition reimbursement and licensure/certification bonuses.
Employee referral program as well as bilingual skills premium.
On-site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle.
To apply for this opening please visit our website *********************** and select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.
About Us
Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.
Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.
Military friendly employer!
$33k-41k yearly est. 2d ago
Registration Clerk
Carewell Urgent Care 3.8
Medical records clerk job in Lexington, MA
Job Description
CareWell Urgent Care is seeking a dependable full-time front desk registration clerk for our urgent care facilities in Lexington, MA. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment. Registration is the first point of contact with our patients and our goal is to set a professional and welcoming tone for their visit; our clerks must be able to work accurately and efficiently to record the patient's information and convey the assurance that our clinical staff are just what they need to feel better.
Our centers are open (7) days per week.
This is a Full-Time opening, working (3) shifts per week.
Location: Lexington, MA
Job Summary: Our Registration Clerk receives and registers patients arriving via patient walk in, gathering demographic and insurance information. Also assists patients with financial information, collecting and processing copays.
Duties and Responsibilities: Registration Clerk - tasks include but are not limited to:
Greet patients in a positive and helpful manner
Provide information and assistance as needed
Obtaining accurate demographic and insurance information then verifying insurance coverage for all patients
Using the computer system, generate fee slips for patients, review information for accuracy and instructions
Provide necessary forms to patients for completion and signatures. Ensure all registration fields are filled in completely and scanned into the patient's chart
Keep patients informed of their account information
Notify staff when patients are ready to be seen
Collect payments, insurance co-pays, and PDRX charges
Coordinate patient care or patient records with other clinic locations when necessary
Gather reports from referrals and prior authorizations
Be familiar with all locations, hours, directions
Answer telephone calls, record messages for other staff and deliver messages
Perform various duties such as photocopying forms, reports and patient information, faxing forms and charts
Perform daily filing of charts and records to ensure excellent organization in patient records
Maintain various logs of daily activities including patient count and financial transactions in order to prepare monthly tallies of operating activity
Audit and balance all financial transactions to ensure accurate daily deposits
Distribute mail
Maintain an adequate level of office supplies and necessary forms as needed to ensure smooth department operations
Provide positive team support for all personnel and department.
Skills and Qualifications:
Maintain a neat, tidy, clean and organized work area including patient waiting area
(Morning shift) Prepare the patient waiting area and reception work area for patients every morning (includes making sure the Keurig is filled and ready to go)
Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly)
Report any problems or concerns to the center manager and billing supervisor
Adhere to professional expectations and guidelines in handbook
Key Competencies:
Strong interpersonal and communication skills
Ability to maintain confidentiality
Be organized with attention to detail
Engaging, calm under pressure, and able to handle all types of patient engagement
Be able to balance speed and accuracy
Demonstrated good judgement, initiative, and patient interaction skills
Education & Experience:
High school diploma or equivalent
1-3 years of customer service experience in a medical practice or retail environment
Proficient in MS Office programs such as Word, Excel, and SharePoint
Experience with Experity and/or When2Work is preferred, but not required
Supervisory Responsibility: This role has no supervisory responsibilities.
Work Environment: This job operates in a medical office setting and includes possible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.
Physical Demands: This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment incumbent may periodically experience moderate levels of stress.
Position Type and Expected Hours of Work: The centers operate (7) days per week. Full-time employees will work three (3) shifts per week with rotating weekends.
Travel: No travel is expected for this position however, depending on the location, this position may work at more than one center.
Benefits Include: Benefits include: Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have (4) free urgent care visits/yr which can be shared by immediate family members.
Compensation ranges from $19 - $24/hr, based on experience.
We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
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$19-24 hourly 7d ago
Release of Information Specialist
Dartmouth Health
Medical records clerk job in Keene, NH
Responsible for processing requests for health information (medicalrecords) in a timely manner, ensuring accuracy in the release of records, and providing customers with the highest quality product and service. Specialist must at all times safeguard the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information, and that all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations.
Responsibilities
Receives and responds to incoming requests for health information. Assists patients, processes mail, responds to telephone and e-mail inquiries, and retrieves facsimile (fax) inquiries in a timely and professional manner.
Provides excellent customer service to both internal and external customers.
Date stamps all requests and highlights pertinent data to facilitate processing.
Validates requests and authorizations for release of information according to company procedures and HIPAA regulations.
Documents requests and updates their status in the electronic tracking system as required by established procedures. Ensures that requests and authorizations are scanned into the electronic health record system.
Completes release of information requests accurately and correctly, according to the content of the requests, company procedures and established standards of quality and productivity.
Performs quality checks on all work to assure confidentiality, accuracy of the release of information, and proper invoicing.
Organizes workload and prioritizes work tasks to meet management's production goals.
Maintains working knowledge of the current state and federal laws and regulations related to patient privacy, as well as facility policies and procedures in regards to release of information.
Performs other duties as required or assigned.
Qualifications
High school diploma or equivalent.
Familiarity with all aspects of medicalrecords, including electronic medicalrecords.
Knowledge of medical terminology and/or coding desired
Excellent communication (both written and verbal), interpersonal and organization skills.
The ability to work as a team and the capability to use sound judgment in decision-making.
Required Licensure/Certifications
None
$35k-69k yearly est. Auto-Apply 25d ago
CVR / Title Registration Clerk
Village Automotive Group 4.1
Medical records clerk job in Natick, MA
Job Description
Brigham-Gill Village CDJR is looking for an experienced CVR / Title Registration Clerk to join their accounting team.
About Us: We are part of the Village Automotive Group. Village Automotive Group consists of several award-winning stores spanning Greater Boston (and now Colorado), representing brands such as Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Aston Martin, Lamborghini, Maserati, Honda, GMC and CDJR. We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.
Job Type: Full Time
Pay: $23-26/hr
Responsibilities
Process all new & used vehicle registrations
Verify the accuracy of RMV applications
Submit all legal transfer work to RMV on a timely basis
Maintain a system to verify out-of-state titles and resolve all title issues
Maintain communication with Sales Accounting Assistant regarding payoffs & duplicates
Register new loaner & remove previous loaner
Stay abreast of all State Title Regulations & inform Comptroller of important changes
Qualifications
2+ years of experience in CVR / title registration in new car dealership
Computer proficient: Comfortable with MS Office and Google Workspace software
Strong attention to detail
Excellent communication and people skills
Ability to work independently
Positive attitude & team player
Professional demeanor and work ethic
CVR certification preferred, but not required
Benefits
Competitive Compensation
Health & Dental Insurance - 50% company paid, no deductible option available
Vision Insurance
401(k) Plan with Generous Company Match
Paid Time Off / Vacation Time
Life and Disability Insurance
Flexible Spending Account
Employee Purchase Program / Discount
Wellness Programs
Company-Paid Outings
Weekly pay
Employee Referral Bonus
Work-Life Balance
Small Business / Family Oriented Culture
Large Loyal Customer Base
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$23-26 hourly 9d ago
Release of Information Specialist
City of Hitchcock 4.0
Medical records clerk job in Keene, NH
Responsible for processing requests for health information (medicalrecords) in a timely manner, ensuring accuracy in the release of records, and providing customers with the highest quality product and service. Specialist must at all times safeguard the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information, and that all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations.
Responsibilities
Receives and responds to incoming requests for health information. Assists patients, processes mail, responds to telephone and e-mail inquiries, and retrieves facsimile (fax) inquiries in a timely and professional manner.
Provides excellent customer service to both internal and external customers.
Date stamps all requests and highlights pertinent data to facilitate processing.
Validates requests and authorizations for release of information according to company procedures and HIPAA regulations.
Documents requests and updates their status in the electronic tracking system as required by established procedures. Ensures that requests and authorizations are scanned into the electronic health record system.
Completes release of information requests accurately and correctly, according to the content of the requests, company procedures and established standards of quality and productivity.
Performs quality checks on all work to assure confidentiality, accuracy of the release of information, and proper invoicing.
Organizes workload and prioritizes work tasks to meet management's production goals.
Maintains working knowledge of the current state and federal laws and regulations related to patient privacy, as well as facility policies and procedures in regards to release of information.
Performs other duties as required or assigned.
Qualifications
High school diploma or equivalent.
Familiarity with all aspects of medicalrecords, including electronic medicalrecords.
Knowledge of medical terminology and/or coding desired
Excellent communication (both written and verbal), interpersonal and organization skills.
The ability to work as a team and the capability to use sound judgment in decision-making.
Required Licensure/Certifications
None
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$30k-48k yearly est. Auto-Apply 3d ago
Patient Services Coordinator III
Brigham and Women's Hospital 4.6
Medical records clerk job in Newton, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This position is located at Newton-Wellesley Hospital, but under Mass General Hospital employment.
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
* Coordinates and maintains providers' master clinical schedules - Submits referrals for specialty appointment requests
* Obtains intake information from patient and referring physician's offices. - Schedules Radiology tests
* Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
* Schedules infusion related services utilizing OptIn scheduling support system - Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
* Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
* Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed - Performs other duties as assigned
Qualifications
High school diploma required, Bachelors preferred
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$18.99 - $27.17/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19-27.2 hourly Auto-Apply 11d ago
Patient Service Benefits Coordinator
Raven Ridge
Medical records clerk job in Manchester, NH
Benefits:
401(k) matching
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
Patient Service Benefits Coordinator needed for full-time position offering 90% employer paid health insurance, 4wks PTO + Holidays, 401K w/match, generous tuition reimbursement and more. This is a great opportunity for those looking to be part of a collaborative team environment, to do meaningful work in their community and be part of an organization that offers careers as well as excellent work/life balance.
Position Overview: As a Patient Service Benefits Coordinator you'll work closely with the Medical Billing team, Clinical Staff and Patients to ensure they receive the care needed and maximize benefit reimbursement. Specific tasks will include processing insurance verifications and prior-authorizations, coordination of benefits with treatment plans, assisting patients with applications for benefits, working directly with commercial and government payers on insurance matters, and other administrative tasks in support of the department.
Desired Qualifications:
· Prior experience working with Benefits/Health Insurance
· Strong administrative and customer service skills
· Computer skills: MS Office Suite, Electronic MedicalRecords, Medical Billing and Insurance Portals a plus
· Ability to work in-office M-F first shift Compensation: $17.00 - $22.00 per hour
Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm.
2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA.
2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office.
2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external.
2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market.
2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
$17-22 hourly Auto-Apply 60d+ ago
Medical Records Specialist
Naveris 3.7
Medical records clerk job in Waltham, MA
Job Description
About Us
Naveris is a rapidly growing precision oncology diagnostics company on a mission to change the way HPV-driven cancers are detected, monitored, and managed. Our flagship test, NavDx , is a cutting-edge, blood-based Lab Developed Test (LDT) that detects circulating Tumor Tissue Modified Viral (TTMV )-HPV DNA. NavDx provides clinicians with earlier insights into recurrence, enabling more informed and personalized patient care and outcomes.
Opportunity
The MedicalRecords Specialist plays a critical role in ensuring the accuracy and integrity of laboratory and patient data. This position focuses on performing quality control reviews of data entered in Salesforce, verifying information across Test Requisition Forms and laboratory records, and collaborating cross-functionally to ensure compliance, operational excellence, and timely reporting.
Job Responsibilities
Enter, review, and maintain patient medical and insurance data in Laboratory Information Systems (LIS).
Maintain policies and procedures for specimen processing and data entry tasks.
Perform quality checks of data entered by the external data vendor, ensuring accuracy between TRFs and Salesforce records.
Support the data entry vendor by monitoring their performance and accuracy.
Identify and correct discrepancies in medicalrecords, accounts, and documentation, collaborating closely with the Exception Handling and Resolution (EHR) department.
Log and categorize data discrepancies using the internal error-tracking system.
Contribute to continuous process improvement initiatives to streamline daily processes, reduce turnaround time, and enhance data quality.
Participate in audits, performance reviews, and data validation projects.
Assist in the generation and review of patient reports within the scope of the position.
Determine specimen acceptability, consulting with the supervisor or Lab Director as needed, and taking appropriate action when necessary.
Recognize unclear or ambiguous information presented on requisitions and follow appropriate corrective actions.
Communicate effectively via written, verbal, face-to-face, telephone, and computer methods.
Respect and maintain the confidentiality of information relative to clients and patients.
Maintain strict adherence to CAP/CLIA, HIPAA, and company data security protocols.
Requirements
Bachelor's degree in Biology, Healthcare Administration, Health Information Management, or related field preferred. An associate's degree and a high school diploma are acceptable with relevant experience.
Experience in a clinical, laboratory, or healthcare data environment preferred.
Familiarity with Laboratory Information Systems (LIS) and platforms such as Salesforce and Tableau is preferred.
Strong analytical and problem-solving skills with meticulous attention to detail.
Excellent written and verbal communication abilities.
Demonstrated ability to prioritize and manage tasks in a fast-paced environment.
Working knowledge of HIPAA compliance and medical confidentiality.
Compliance Responsibilities
Health Insurance Portability and Accountability Act (HIPAA) is a federal law that describes the national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. All roles at Naveris require compliance with legal and regulatory requirements of HIPAA and acceptance and adherence to all policies and standards at Naveris. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete HIPAA training when joining the company.
Why Naveris?
In addition to our great team and advanced medical technology, we offer our employees competitive compensation, work/life balance, remote work opportunities, and more!
Naveris is an Equal Opportunity Employer
Naveris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We don't just accept differences - we celebrate and support them. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Salary Range : $24.04 - $28.85 per hour
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$24-28.9 hourly 19d ago
Patient Services Coordinator III
Massachusetts Eye and Ear Infirmary 4.4
Medical records clerk job in Newton, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
MGH Cancer Center at Newton-Wellesley Hospital
Join a compassionate and collaborative team at the MGH Cancer Center at Newton-Wellesley Hospital, where your work directly supports patients and providers in delivering exceptional care.
As a Patient Services Coordinator III, you'll play a vital role in ensuring smooth and efficient clinic operations. This position offers a dynamic and rewarding experience for someone who thrives in a fast-paced healthcare environment.
Job Summary
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
- Coordinates and maintains providers' master clinical schedules - Submits referrals for specialty appointment requests
- Obtains intake information from patient and referring physician's offices. - Schedules Radiology tests
- Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
- Schedules infusion related services utilizing OptIn scheduling support system - Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
- Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
- Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
- Performs other duties as assigned
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
-Office experience 3-5 years required
Knowledge, Skills and Abilities
- Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to proofread and edit written documents.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$18.99 - $27.17/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19-27.2 hourly Auto-Apply 33d ago
Behavioral Health Coder (20 Hours)
Open Sky Community Services 4.3
Medical records clerk job in Worcester, MA
Description and Responsibilities
Come join our billing team! Open Sky is looking for a skilled, part-time Behavioral Health Coder to provide coding support to the organization. They will audit clinical documentation for Evaluation and Management and psychotherapy services by validating coded data, ensuring services rendered support reimbursement and reporting purposes. The coder will also evaluate electronic health records to identify any documentation deficiencies and ensure all revenue is captured.
This position begins with a hybrid schedule and has the opportunity to become remote after the organizations introductory period is successfully completed. Must be currently geographically local to Central Massachusetts
Other Key Responsibilities:
Serve as resource and subject matter expert to staff.
Collaborate with clinicians on documentation discrepancies.
Support the VP of Accounting & Financial Reporting and the Billing Manager with projects related to third party billing.
Comply with behavioral health coding guidelines and policies.
Qualifications
High School diploma, GED or equivalent, required.
Applicants must currently reside geographically local to Central Massachusetts.
Certified professional coder with specialization in behavioral health, required.
3-5 years of experience in human/social services, healthcare, or related field, required.
Experience in a behavioral health setting with use of electronic health record, required.
Must have knowledge of payor guidelines and 3
rd
party billing practices.
Valid drives license and acceptable driving history, required.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
Medical, Dental and Vision Insurance with Prescription Plan
403b Retirement Plan with Employer Match
Life Insurance (100% Employer-Paid)
Eligible employer for the Public Student Loan Forgiveness Program
And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
Base Rate USD $25.58/Hr.
$25.6 hourly Auto-Apply 34d ago
Registration Clerk
Carewell Urgent Care 3.8
Medical records clerk job in Lexington, MA
CareWell Urgent Care is seeking a dependable full-time front desk registration clerk for our urgent care facilities in Lexington, MA. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment. Registration is the first point of contact with our patients and our goal is to set a professional and welcoming tone for their visit; our clerks must be able to work accurately and efficiently to record the patient's information and convey the assurance that our clinical staff are just what they need to feel better.
Our centers are open (7) days per week.
This is a Full-Time opening, working (3) shifts per week.
Location: Lexington, MA
Job Summary: Our Registration Clerk receives and registers patients arriving via patient walk in, gathering demographic and insurance information. Also assists patients with financial information, collecting and processing copays.
Duties and Responsibilities: Registration Clerk - tasks include but are not limited to:
Greet patients in a positive and helpful manner
Provide information and assistance as needed
Obtaining accurate demographic and insurance information then verifying insurance coverage for all patients
Using the computer system, generate fee slips for patients, review information for accuracy and instructions
Provide necessary forms to patients for completion and signatures. Ensure all registration fields are filled in completely and scanned into the patient's chart
Keep patients informed of their account information
Notify staff when patients are ready to be seen
Collect payments, insurance co-pays, and PDRX charges
Coordinate patient care or patient records with other clinic locations when necessary
Gather reports from referrals and prior authorizations
Be familiar with all locations, hours, directions
Answer telephone calls, record messages for other staff and deliver messages
Perform various duties such as photocopying forms, reports and patient information, faxing forms and charts
Perform daily filing of charts and records to ensure excellent organization in patient records
Maintain various logs of daily activities including patient count and financial transactions in order to prepare monthly tallies of operating activity
Audit and balance all financial transactions to ensure accurate daily deposits
Distribute mail
Maintain an adequate level of office supplies and necessary forms as needed to ensure smooth department operations
Provide positive team support for all personnel and department.
Skills and Qualifications:
Maintain a neat, tidy, clean and organized work area including patient waiting area
(Morning shift) Prepare the patient waiting area and reception work area for patients every morning (includes making sure the Keurig is filled and ready to go)
Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly)
Report any problems or concerns to the center manager and billing supervisor
Adhere to professional expectations and guidelines in handbook
Key Competencies:
Strong interpersonal and communication skills
Ability to maintain confidentiality
Be organized with attention to detail
Engaging, calm under pressure, and able to handle all types of patient engagement
Be able to balance speed and accuracy
Demonstrated good judgement, initiative, and patient interaction skills
Education & Experience:
High school diploma or equivalent
1-3 years of customer service experience in a medical practice or retail environment
Proficient in MS Office programs such as Word, Excel, and SharePoint
Experience with Experity and/or When2Work is preferred, but not required
Supervisory Responsibility: This role has no supervisory responsibilities.
Work Environment: This job operates in a medical office setting and includes possible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.
Physical Demands: This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment incumbent may periodically experience moderate levels of stress.
Position Type and Expected Hours of Work: The centers operate (7) days per week. Full-time employees will work three (3) shifts per week with rotating weekends.
Travel: No travel is expected for this position however, depending on the location, this position may work at more than one center.
Benefits Include: Benefits include: Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have (4) free urgent care visits/yr which can be shared by immediate family members.
Compensation ranges from $19 - $24/hr, based on experience.
We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
$19-24 hourly Auto-Apply 60d+ ago
Patient Services Coord. II
Brigham and Women's Hospital 4.6
Medical records clerk job in Waltham, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
24 hours - Wednesday-Friday 8:30am -5:00pm
Job Summary
The Patient Services Coordinator II, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments, diagnostic testing, referrals and other managed care related issues. Serves as an overall resource person for support staff.
Qualifications
Responsibilities:
* Performs all check-in and -out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations.
* Submit prior authorizations to insurance company for medication and formula requests.
* Provides support and information to providers to problem solve and manage complex administrative patient issues
* Understands all HMO, Managed Care and other Third Party Insurers. Functions as a resource for patients around managed care plans, insurance and referral issues.
* Understands financial services and self-pay resources and provides patients with information as needed.
* Triages and manages more complex telephone calls, utilizing courteous customer service skills.
* Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
* Completely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification, co-payment collection.
* Schedules patient appointments for specialty visits and diagnostic testing, as required. Coordinates the scheduling of diagnostic testing.
* Provides cross coverage for other Practice staff members for absences, vacations, etc. and during variations in workflow, as needed
* Assists with training and orientation of new staff, where applicable.
* Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.
* Works on special projects as directed.
QUALIFICATIONS:
* High school Diploma required
* Associate's degree in Secretarial Science/Business, or a Secretarial Training Certificate Program desirable
* Minimum of 3 years secretarial experience or equivalent in a medical or health care related setting
Skills/Abilities/Competencies:
* Knowledge of computer skills necessary to use appropriate modules of Epic, electronic medicalrecord modules, and Microsoft Office products.
* Good command of the English language, including medical terminology
* Exceptional organizational skills, flexibility to manage multiple tasks and the accurate attentive to details.
* Ability to work independently or within a team environment
* Excellent and effective interpersonal and communication skills
Additional Job Details (if applicable)
Additional_Job_Description
Remote Type
Onsite
Work Location
52 Second Avenue
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly Auto-Apply 5d ago
Health information Specialist I
Datavant
Medical records clerk job in Somerville, MA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Position Highlights: * Full-time Monday - Friday 8AM - 4:30 PM EST; located in (Somerville, NJ) * Full time benefits including medical, dental, vision, 401K, tuition reimbursement - Paid time off (including major holidays) * in-person - Opportunity for growth within the company You will: * Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. * Maintain confidentiality and security with all privileged information. * Maintain working knowledge of Company and facility software. * Adhere to the Company's and Customer facilities Code of Conduct and policies. * Inform manager of work, site difficulties, and/or fluctuating volumes. * Assist with additional work duties or responsibilities as evident or required. * Consistent application of medical privacy regulations to guard against unauthorized disclosure. * Responsible for managing patient health records. * Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. * Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. * Ensures medicalrecords are assembled in standard order and are accurate and complete. * Creates digital images of paperwork to be stored in the electronic medicalrecord. * Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. * Answering of inbound/outbound calls. * May assist with patient walk-ins. * May assist with administrative duties such as handling faxes, opening mail, and data entry. * Must meet productivity expectations as outlined at specific site. * May schedules pick-ups. * Other duties as assigned. What you will bring to the table: * High School Diploma or GED. * Ability to commute between locations as needed. * Able to work overtime during peak seasons when required. * Basic computer proficiency. * Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. * Professional verbal and written communication skills in the English language. * Detail and quality oriented as it relates to accurate and compliant information for medicalrecords. * Strong data entry skills. * Must be able to work with minimum supervision responding to changing priorities and role needs. * Ability to organize and manage multiple tasks. * Able to respond to requests in a fast-paced environment. Bonus points if: *
* Experience in a healthcare environment. * Previous production/metric-based work experience. * In-person customer service experience. * Ability to build relationships with on-site clients and customers. * Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15.60-$19.15 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
$15.6-19.2 hourly Auto-Apply 39d ago
Patient Services Coordinator I
Massachusetts Eye and Ear Infirmary 4.4
Medical records clerk job in Belmont, MA
Site: The McLean Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions:
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders, and print appointment schedules.
-Process patient billing forms and scan documents to patient medicalrecord/LMR.
-Call for patient medicalrecords and laboratory test results.
-Open and distribute mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-May be required to accept co-payments.
-Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
-May monitor patients in waiting room and responds to any needs for information.
-Assists in patient flow processes.
Qualifications
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience healthcare office experience 0-1 year required Knowledge, Skills and Abilities - Basic Proficiency with all Office Suite. - Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
115 Mill Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $22.75/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-22.8 hourly Auto-Apply 14d ago
Gastroenterology Patient Services Coordinator II, Waltham
Brigham and Women's Hospital 4.6
Medical records clerk job in Waltham, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions:
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
* Make patient appointments and maintain appointment records.
* Greet and assist patients.
* Answer telephones, assist callers with routine inquiries, and schedule appointments.
* File materials in patient folders, and print appointment schedules.
* Process patient billing forms and scan documents to patient medicalrecord/LMR.
* Call for patient medicalrecords and laboratory test results.
* Open and distribute unit mail or faxes.
* Type forms, records, schedules, memos, etc., as directed.
* May be required to accept co-payments.
* Handles, screens and/or takes messages related to prior authorizations,
* provider questions, prescription refills, and test results.
* Acts as "Super User" for scheduling, registration and billing systems.
* Provides assistance and training to others in these areas.
* May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
* Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
52 Second Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
How much does a medical records clerk earn in Gardner, MA?
The average medical records clerk in Gardner, MA earns between $29,000 and $46,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Gardner, MA