Medical records clerk jobs in Murfreesboro, TN - 66 jobs
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Records Clerk
Medical Clerk - Murfreesboro Location
Rutherford County Government 4.2
Medical records clerk job in Murfreesboro, TN
Job Description
Annual Salary Range: $37,231 - $39,956 - MURFREESBORO LOCATION
The purpose of this classification is to perform clerical work associated with assisting patients in a public health clinic, jail clinic, or other assigned area, and providing general support within a medical environment. Duties and responsibilities include assisting clinic patients, scheduling patient appointments, obtaining patient information and documentation, determining eligibility for clinic services or TennCare services, preparing patient charts, performing data entry, maintaining patient files/records, processing documentation, answering the telephone, and performing other duties as assigned. Reports to Medical Supervisor
Benefits
Health, Dental, Vision Insurance Program
Fully Funded Pension with Tennessee Consolidated Retirement System
401(k), Roth 401(k) and 457b Additional Retirement Saving Options
Public Student Loan Forgiveness Program
Vacation and Sick Leave Accrual
Holiday Pay
Employee Assistance Program
$37.2k-40k yearly 11d ago
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Lead Patient Services Representative
Radiology Partners 4.3
Medical records clerk job in Murfreesboro, TN
Join Premier Radiology, Transform your Career and Radiology! Who We Are: Discover Premier Radiology, the gateway to top-tier outpatient imaging in Tennessee! With access to hundreds of board-certified radiologists, we deliver state-of-the-art diagnostic care conveniently. Our mission is clear: providing high-quality, affordable imaging studies right where our patients live and work. From specialized radiologists to skilled technicians, accuracy and patient satisfaction drive us. Along with Radiology Partners, the leading practice in the U.S., we're here to Transform Radiology.
What We Offer:
Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology.
Here's why you should join the RP / Premier Radiology team:
* Community presence: 20+ clinics across Nashville
* Flexible work environment, work/home life balance
* Competitive compensation and benefits
* Leading the pack in the development of AI tools and technology resources
* Opportunities for professional development
Premier Radiology is seeking a talented, patient-focused individual to join or growing team as a Lead Patient Services Representative.
The Lead Patient Service Representative will oversee the daily operations of the front desk division. This person will assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system.
Desired Professional Skills And Experience
* Minimum of two years of work experience, preferably within a medical office setting
* Solid understanding of Medical Terminology
* Knowledge of clinical policies including safety, privacy, and HIPAA regulations
* Positive attitude and patient-focused mindset
Radiology Partners is an Equal Employment Opportunity Employer committed to providing equal opportunities in all our employment practices. The Practice prohibits discrimination, harassment, and retaliation in any form based on race; color; religion; genetic information; national origin; sex; sexual orientation; gender identity and expression; pregnancy; age; disability; citizenship status; veteran status; or any other category protected by federal, state, or local laws.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
$28k-33k yearly est. 38d ago
Health Information Systems
Columbia 4.6
Medical records clerk job in Columbia, TN
Full-time Description
This position is a full-time onsite, non-clinical position within Tennessee Orthopaedic Alliance in Columbia, TN.
Responsibilities
Manage medicalrecords requests, attorney correspondence, scheduling meetings and depositions for attorneys and providers
Receive and track all media devices for medicalrecords
Manage electronic/manual fax correspondence
Scan documents into patient medicalrecords as needed
Correct scanning and filing errors, search for missing documents
Send medicalrecords to corresponding facilities and providers as needed
Act as liaison for medicalrecords vendor and shredding company
Act as liaison between MRMC and TOA Columbia for joint replacement patients
Back up for all duties performed by other TOA Columbia HIM Specialist
Requirements
Excellent computer skills, in addition to Word and Excel
Must be able to identify and resolve problems in a timely fashion
Must be detail-oriented in order to perform work accurately and thoroughly
Knowledge of HIPAA rules and regulations pertaining to the dissemination of protected health information
Preferred
Experience using NextGen
Benefits
Competitive pay
Comprehensive benefits package including medical, dental, vision, 401k match with employee contribution and discretionary profit-sharing
Paid Time Off (which increases with years of service)
Paid Holidays
TOA is an equal opportunity employer. TOA conducts background checks on applicants who accept employment offers. TOA adheres to HIPAA and OSHA safety guidelines.
$47k-66k yearly est. 19d ago
Medical Records Specialist II
Insight Global
Medical records clerk job in Brentwood, TN
A client based in Nashville, TN is looking to hire MedicalRecords Specialist II to assist with pulling record sets. Will support various projects such as audits, Medicare/Medicaid audits, etc. As records are pulled, specialists will identify and log any missing documentation. The speed and efficiency of record retrieval is important. Manage data accuracy and patient records in the EMR.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
RHIT or RHIA certificate highly preferred
Experience reviewing medicalrecords
- specifically in a medicalrecords department, not just filing/scanning
Familiarity with EHR systems
Strong attention to detail for documentation tracking
Ability to meet tight deadlines
Comfortable with production driven role
$26k-34k yearly est. 19d ago
Medical Records Specialist II - Onsite (Franklin, VA 23851)
Datavant
Medical records clerk job in Franklin, TN
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
You will:
* Schedule: Monday-Friday 8:00am-4:30pm (Franklin, VA 23851)
* Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
* Maintain confidentiality and security with all privileged information.
* Maintain working knowledge of Company and facility software.
* Adhere to the Company's and Customer facilities Code of Conduct and policies.
* Inform manager of work, site difficulties, and/or fluctuating volumes.
* Assist with additional work duties or responsibilities as evident or required.
* Consistent application of medical privacy regulations to guard against unauthorized disclosure.
* Responsible for managing patient health records.
* Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
* Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
* Ensures medicalrecords are assembled in standard order and are accurate and complete.
* Creates digital images of paperwork to be stored in the electronic medicalrecord.
* Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
* Answering of inbound/outbound calls.
* May assist with patient walk-ins.
* May assist with administrative duties such as handling faxes, opening mail, and data entry.
* Must meet productivity expectations as outlined at specific site.
* May schedules pick-ups.
* Other duties as assigned.
What you will bring to the table:
* High School Diploma or GED.
* Must be 18 years or older.
* 1-year Health Information related experience.
* Ability to commute between locations as needed.
* Able to work overtime during peak seasons when required.
* Basic computer proficiency.
* Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
* Professional verbal and written communication skills in the English language.
Bonus points if:
* Experience in a healthcare environment.
* Previous production/metric-based work experience.
* In-person customer service experience.
* Ability to build relationships with on-site clients and customers.
* Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
$26k-34k yearly est. Auto-Apply 18d ago
Aircraft Records Coordinator
Contour Aviation 4.0
Medical records clerk job in Smyrna, TN
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:
Insurance
* Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
* Eligibility begins the first day of the month following your hire date.
* The Company offers a matching contribution up to 6% of your eligible compensation.
* Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
* Accrual of up to 56 hours of paid sick leave per year.
* Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
* Eligible to receive vacation hours on January 1st following your hire date.
* These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
* NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
* Eligible for various types of leave, including:
* Medical Leave
* Non-Medical Family Care Leave
* Maternity and Paternity Leave
* Personal Leave
* Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
* Contour Airlines offers a competitive salary based on your prior work experience.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Aircraft Records Coordinator is responsible for ensuring regulatory compliance by performing the following duties: administrative tracking and control of airworthiness directive, major repair/alteration management, research and investigation of aircraft/part discrepancies, and maintenance task set-up review/approval. All duties and responsibilities will be performed in support of Contour Airlines' Part 135 Air Carrier Certificate and procedures within the General Maintenance Manual.
Key Responsibilities
* Support records specialist team including overseeing and auditing technical data input.
* Performs administrative tracking and control of airworthiness directive to ensure regulatory compliance.
* Monitors government federal register site for pending rule makings as they pertain to airworthiness.
* Performs periodic audits of fleet aircraft.
* Assists in the acceptance and delivery of newly acquired aircraft and lease returns.
* Administers aircraft technical database programs such as CAMP, Flightdocs, and other aircraft records database programs.
* Research and investigation of leased engines/assemblies and adds to the aircraft technical database programs.
* Focus on process improvement.
* Supports other maintenance staff by assisting in data entry, audits, reviews, and evaluations.
* Ensure that all specified policies, practices and procedures are complied with, and follow company policies and procedures for completion of assigned duties.
* Other duties as assigned by leadership
$30k-38k yearly est. 34d ago
Medical Receptionist PRN
American Family Care 3.8
Medical records clerk job in Smyrna, TN
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (PRN / Part-time - 2 to 3 shifts per week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations.
We invest in your training so you can bring your best self to workevery shift, every patient.
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Part-time with flexible shifts (some evenings/weekends)
Requirements:
High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus
Current CPR or Basic Life Support (BLS) certification is required for this role.
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$18.00 to $22.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
$18-22 hourly 20d ago
Records Clerk
City of Hendersonville, Tn 3.6
Medical records clerk job in Hendersonville, TN
DEPARTMENT Police This position is responsible for maintaining accurate Police Department records, entering data into a computer, and responding to requests for documentation. * Maintains department records; processes a variety of documents within a designated time frame and according to established procedures
* Processes police reports
* Controls the release of records and the provision of information to authorized individuals
* Performs customer service functions; answers telephone calls and greets visitors
* Receives money in payment for legal copies, records, and other services
* Executes court ordered expungement orders to remove and destroy existing records
* Prepares crime statistics analysis disk and submits to the state and federal bureau of investigation
* Prepares accounting reports and deposits funds received
* Accounts for officers completed citation books
* Oversees money drawer cash fund
* Receives subpoenas for officers or records personnel; makes copies and serves to parties in question
* Assigns and distributes departmental policy manuals
* Performs other related duties as assigned
KNOWLEDGE AND SKILLS REQUIRED
* Knowledge of modern office practices and procedures
* Knowledge of regulations and procedures of state and national crime information centers
* Knowledge of applicable federal and state statutes, town ordinances, and department policies and procedures
* Skill in maintaining records
* Skill in file management and basic bookkeeping
* Skill in operating various office equipment, including calculator, copier, computer, fax machine, etc.
* Skill in dealing with the public
* Skill in oral and written communication
SCOPE AND EFFECT
The purpose of this position is to provide clerical and administrative support to the department. Successful performance contributes to the accuracy of administrative records and facilitates further work processes within the system.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The work is typically performed in an office while sitting at a desk of table, with intermittent standing and walking and occasional bending, crouching, or stooping. The employee occasionally lifts light and heavy objects and climbs ladders.
SUPERVISORY CONTROLS
This position reports directly to an assigned supervisor.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None
MINIMUM QUALIFICATIONS
* High School Diploma or GED
* Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for 1-2 years
FLSA Status: Non-Exempt Pay Grade: 9
$25k-31k yearly est. 6d ago
Patient Service Representative
Regional Medical Laboratory 4.2
Medical records clerk job in Smyrna, TN
Looking to elevate your career? Join us!
Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:30am-5:00pm
Occasional Coverage: 3443 Dickerson Pike, Suite 260, Nashville, TN 37207
The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.
Department Highlights:
Strong communication with technologist, radiologist, and leadership to create a positive patient experience.
Team takes pride in their work and holds each other accountable in a positive and uplifting way.
PSR's are valued as an essential part of the patient experience.
Here is what you will need:
High School diploma;
Two years of healthcare registration or customer service experience preferred
Basic knowledge of cash handling;
Basic knowledge of medical terminology, preferred;
Ability to read, write, and comprehend simple instructions and short correspondence;
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
Experience using Microsoft Office Suite: knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative:
Provide services and support for the following areas:
Understands, promotes and demonstrates the Solis Way
Greet patients in a professional and friendly manner;
Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
Process necessary paperwork by scanning documents that need to be linked to the patient's medicalrecord and maintaining confidentiality;
Responsible for collecting patient payments which can include explaining benefits given from
insurance verification when necessary;
Prepare paperwork for future appointments incorporating additional paperwork needed for
specific exams or payors as necessary;
Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
requests;
Schedule and reschedule patients as necessary;
Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
Participate in front office training to stay abreast of front office policy and procedures
Why Solis Mammography?
A Great Place to Work for the fourth year in a row!
Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.
$28k-33k yearly est. 2d ago
Registration Clerk
Cottonwood Springs
Medical records clerk job in Winchester, TN
Schedule:
Full Time
Monday 7am-7pm
Tuesday 7pm-7am
Every other weekend is required (Saturday and Sunday) 7am-3pm
Your experience matters
Highpoint Health - Winchester/Sewanee with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Representative Team Lead joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Registration Clerk for the Emergency Room who excels in this role:
Collects patient demographic and insurance information for outpatient services.
Collects insurance information from the patient.
Verifies insurance benefits and obtains precertification/authorization as necessary.
Determines and accepts required payments, including co-pays and deductibles at point of service, or refers to financial counselors for follow-up.
Quickly and efficiently expedites the registration process.
Provides a positive first impression of the hospital to the public.
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Distributes and explains forms, documents, and educational handouts to patients or family members.
Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment. Additional requirements include:
High school diploma or the equivalent is required.
Associate's degree is preferred.
Handle with Care Certification is to be obtained within 30 days of orientation and should be maintained annually.
More about Highpoint Health - Winchester/Sewanee with Ascension Saint Thomas
Highpoint Health - Winchester with Ascension Saint Thomas and Highpoint Health - Sewanee with Ascension Saint Thomas (formerly Southern Tennessee Regional Health System - Winchester and Southern Tennessee Regional Health System - Sewanee) serve the communities of Southern Middle Tennessee with comprehensive, high-quality care. The recent rebrand reflects a continued commitment to clinical excellence, compassionate service, and enhanced regional collaboration.
Highpoint Health - Winchester with Ascension Saint Thomas is a 157-bed facility that includes 131 licensed acute care beds and 26 skilled nursing home beds. Fully accredited by The Joint Commission, the hospital offers a wide range of inpatient and outpatient services supported by a qualified and diverse medical staff. Key services include a 10-bed Intensive Care Unit (ICU), a 12-bed Geriatric Psychiatry Unit, and a 12-bed Acute Inpatient Physical Rehabilitation Unit. The facility also features a Skilled Nursing Unit, Sleep Lab, Cardiac Catheterization Lab, five Operating Rooms, and two Endoscopy Suites. Diagnostic imaging services include MRI, CT, PET/CT, Mammography, Nuclear Medicine, Ultrasound, and X-ray. The hospital's 13-bay Emergency Department sees more than 15,000 patient visits annually.
Highpoint Health - Sewanee with Ascension Saint Thomas, located on the campus of the University of the South, is a 41-bed facility offering 21 general acute care beds and 20 skilled nursing beds. It includes a 4-bay Emergency Department that treats more than 5,000 patients each year. Known for its individualized care and strong connection to the community, the Sewanee campus provides high-quality healthcare in a setting defined by collaboration, compassion, and service.
Together, the Winchester and Sewanee campuses are united in their mission of making communities healthier.
EEOC Statement
“Highpoint Health - Winchester/Sewanee with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health - Winchester/Sewanee with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$21k-27k yearly est. Auto-Apply 4d ago
Patient Service Coordinator
Vumc.org
Medical records clerk job in Franklin, TN
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
VIS Admin Cool Springs
Job Summary:
JOB SUMMARY:
Patient Services Specialist (PSS) provides customer service, including telephone etiquette, cash management, scheduling of appointments, processes insurance updates and conducts patient check in/out. The PSS is responsible for maintaining a smooth patient flow. They are the first contact with our patients, therefore, must be extremely courteous, patient, and have a neat appearance. The PSS must be able to always maintain composure and politeness while dealing with patients, and they must also be able to work and interact as part of a team, with the skills to perform multiple tasks simultaneously.
.
KEY RESPONSIBILITIES:
Greet patients and guests upon arrival. Scan the reception area periodically to ensure that each patient is checked in. If uncertain, verify patient's status. Proactively communicate wait times or delays to patients at the time of check-in. Provide updates to patients regarding revised wait times. Maintain an organized work area and professional appearance.
Respond to each call with the standard greeting: Clinic name or other identifier; Your name; answer call within 3 rings. Place caller on hold with permission from caller and for appropriate time frames. Provide complete transfer assistance to all incoming calls when needed. Demonstrate phone service etiquette.
Listen to patient and direct call to the appropriate person
Schedule patient appointments with providers
Follow appropriate steps to forward calls to the answering service at the end of each day
Take accurate messages with appropriate detail
Confirm patient appointments
Pull and prepare patient charts for next-day visits
Demonstrate on-stage behavior in all setting viewed by patients or visitors
Demonstrate off-stage behavior expected in all settings when representing VIP
Initiates message by correctly including the following information: Name; At least 2 of the correct identifiers (MR#, DOB, SS#); Reason for call or inquiry; Forwards messages to the appropriate recipient in a timely manner following clinical protocol. Respond to all messages using correct spelling, grammar, and commentary appropriate for medicalrecord documentation.
Demonstrate ability to identify and proactively assist a patient or visitor. Provide accurate and complete directional assistance independently or using appropriate resources. Schedule, pull, and prepare patient charts for same-day visit.
Organize and prepare patient records daily (pull patient charts and organize chart for visit); Ensure privacy by adhering to sign-in standard format; Ensure accurate patient identification by comparing sign-in data to 2 separate identifiers; Review display notes for Referral and Central Registration needs; Accurately determine which account to use for the visit. See Financial Screening Policy regarding payment responsibilities. Collect co-payments. Document in EMR. Provide receipt. Determine if referral is needed from insurance and is in place for the visit.
Verify demographic & insurance information via open-ended questions: Name-Accuracy and Spelling SSN Address Phone-Work and Home Employer Insurance Information Emergency Contact Information. If insurance has changed, update the registration.
Scan insurance cards; Obtain card(s) from patient or guarantor and scan (if new or not in the chart), using designated device; Rank each card as primary, secondary, or tertiary.
Imprint with correct patient data Release of Information/Assignment of Benefits Clinical Intake Screening or History Forms
Maintain orderly appearance of reception area; Ensure method for accountability of each patient check-in; Proactively communicate with patients about delays; Manage reception area disruptions
File lab slips, X-Ray reports, consult letters, and all other correspondence in patient charts; Respond accurately to Frequently Asked Questions
Collect encounter forms and verify accuracy and completeness- Date of service; Encounter # and billing #; Attending Physician's name and number; Clinic location code; CPT codes and modifiers; ICD-10 codes; Referring provider for new patients when consultation charge is marked.
Collect self-pay balances per clinic policy; verify whether patient's account shows a credit balance prior to collecting any co-pays; post professional charges. Work with Office Manager to reconcile charge batches, balance cash collections to Use Batch Report daily, reconcile cash discrepancies, prepare deposit and take to central depository or bank (daily), and reconcile petty cash and submit to central depository (daily).
Complete MedicalRecords processes; prepare Outside MedicalRecords for access during patient visit, either by creating a visit folder for the hard copies or scanning in advance of the visit. Prepare paper patient charts for storage or consolidation with the main medicalrecord.
Respond to patient or other requests for medicalrecord copies.
Incoming Patient & Referring MD Appointment Requests are scheduled according to clinic standards.
Tests, Procedures & Outgoing Referral MD Appointment Requests are scheduled according to clinic standards
High School Diploma or GED (or equivalent experience) and 3 years in an office with at least one year in a medical setting
Licensure, Certification, and/or Registration (LCR):
Physical Requirements/Strengths needed & Physical Demands:
Medium Work category requiring exertion up to 50lbs of force occasionally and/or up to 20 of force frequently and/or up to 10 of force continually to move objects.
Movement
Occasional: Sitting: Remaining in seated position
Occasional: Standing: Remaining on one's feet without moving.
Occasional: Walking: Moving about on foot.
Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
Occasional: Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching or maneuvering self, patient and equipment simultaneously while working in large and small spaces
Occasional: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.
Occasional: Crawling:Moving about on hands and knees or hands and feet.
Occasional: Kneeling:Bending legs at knees to come to rest on knee or knees.
Occasional: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.
Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.
Occasional: Reaching below shoulders: Extending arms in any direction below shoulders.
Occasional: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.
Occasional: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.
Occasional: Bimanual Dexterity: Requiring the use of both hands.
Sensory
Occasional: Communication: Expressing or exchanging written/verbal/electronic information.
Occasional: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
Occasional: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
Occasional: Smell: Ability to detect and identify odors.
Occasional: Taste: Ability to detect quality, texture, consistency and taste of prepared foods/quality control.
Frequent: Noise: May include exposure to occupational noise levels which equal or exceed an 8-hr time-weighted average of 85 decibels, requiring enrollment in VUMC's Hearing Conservation Program which includes training, use of hearing protection, and periodic audiometry.
Environmental Conditions
Occasional: Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities :
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
2 years
Education:
High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
$27k-37k yearly est. Auto-Apply 12d ago
Bilingual Patient Services Representative
Hope Family Health 3.8
Medical records clerk job in Westmoreland, TN
Description - Bilingual Patient Services Representative
Original Board Approval Date
08/2013
Reports to
Revenue Cycle Manager
Division
Medical
Exempt/Non-Exempt Status
Non-Exempt
Security Roles
Patient Services Representative
JOB SUMMARY: Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. Must be bilingual in English and Spanish.
PRIMARY DUTIES AND RESPONSIBILITIES:
Welcomes patients and visitors by greeting them in person or on the telephone
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
Verifies insurance eligibility before patients arrive.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients with provider approval.
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Maintains home health orders for Chief Medical Officer to sign when he is in the office.
INTERMITTENT DUTIES:
Performs other duties that may be assigned by the Revenue Cycle Manager or other member of the administration team.
OFF-SITE WORK:
Off-site work is required occasionally. Examples include off-site training and health fairs.
This position does have the occasional option to work off-site with the supervisors' approval.
SKILLS/QUALIFICATIONS:
High School Diploma or equivalent required
Basic CPR (BCLS) Certification
Two years experience working in a related healthcare field
Bilingual in English and Spanish is required
Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving.
Decision Making: Frequent situations arise in this position, calling for careful and analytical judgment.
Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public.
PERSONAL ATTRIBUTES:
Must maintain confidentiality and uphold HOPE's values in performing the duties of the Security Guard; also demonstrate the following personal attributes:
Trustworthiness,
respectful,
possess cultural awareness and sensitivity,
be flexible, and
demonstrate sound work ethics.
WORKING CONDITIONS:
Works in a well-lighted, climate-controlled building.
May be exposed to body fluids.
Note: This is intended to convey information essential to understanding the scope of the Patient Services Representative position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed.
This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)
HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.
Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.
$30k-34k yearly est. Auto-Apply 49d ago
Medical Receptionist
Revida Recovery Centers LLC
Medical records clerk job in Tullahoma, TN
Description:
Purpose:
The primary purpose of the Patient Administrator/ medical recptionist is to maintain office functions of the
Center, which include answering phone calls; verifying insurance and Medicare;
obtaining authorizations and scheduling patients; keeping recordsmedical by Federal,
State, and County guidelines, as well as by the Company's established policies and
procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis,
and a calm attitude when visiting with staff, patients, and visitors.
Duties:
The Patient Administrator/ Medical Receptionist will efficiently assist patients in navigating the check-in
and check-out processes and address patients' needs related to these functions.
Collaborates with the Office Manager in all decision-making regarding special
circumstances that may present with patients. Collecting and correctly recording all
payment and billing transactions, using established payment methods and
insurance billing protocols.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit,stand, bend, reach, and be mobile (whether natural or with accommodation).
Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients.
Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed.
The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes.
Supervision/ competency evaluations: Supervision and competency evaluations are
provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual
competency review.
Competencies:
Collects payment for services rendered.
Accurately records payments received.
Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information.
Accurately enters demographic and accounting information.
Reconciles end of day reports
Answers phone calls professionally and promptly.
Schedules all patient follow-up visits.
Submits prior authorizations as required for all treatment services.
Responds to all requests for medicalrecords and processes by HIPAA and Part 42 CFR confidentiality requirements.
Coordinates the delivery of prescriptions as authorized by the treating physician.
Accurately compiles medicalrecords, adhering to state and federal regulations and best practice guidelines.
Demonstrates competency in Microsoft Word and Excel.
Types and enters data with accuracy and attention to detail.
Actively proofreads and edits written communication and patient documentation.
Maintains accuracy of credit card transactions and entering payments.
Effectively directs and organizes daily responsibilities and workflow.
Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues.
Always exhibits a professional demeanor
Requirements:
Patient Administrator Requirements:
Education: High School Diploma or equivalent
Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred.
Special Requirements:
Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted
professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good
standing.
While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.
$24k-30k yearly est. 12d ago
Medical Clerk - Murfreesboro Location
Rutherford County, Tn 4.2
Medical records clerk job in Murfreesboro, TN
Annual Salary Range: $37,231 - $39,956 - MURFREESBORO LOCATION The purpose of this classification is to perform clerical work associated with assisting patients in a public health clinic, jail clinic, or other assigned area, and providing general support within a medical environment. Duties and responsibilities include assisting clinic patients, scheduling patient appointments, obtaining patient information and documentation, determining eligibility for clinic services or TennCare services, preparing patient charts, performing data entry, maintaining patient files/records, processing documentation, answering the telephone, and performing other duties as assigned. Reports to Medical Supervisor
Benefits
* Health, Dental, Vision Insurance Program
* Fully Funded Pension with Tennessee Consolidated Retirement System
* 401(k), Roth 401(k) and 457b Additional Retirement Saving Options
* Public Student Loan Forgiveness Program
* Vacation and Sick Leave Accrual
* Holiday Pay
* Employee Assistance Program
$37.2k-40k yearly 12d ago
Patient Service Representative | Gallatin
Radiology Partners 4.3
Medical records clerk job in Gallatin, TN
Join Premier Radiology, Transform your Career and Radiology! Who We Are: Discover Premier Radiology, the gateway to top-tier outpatient imaging in Tennessee! With access to hundreds of board-certified radiologists, we deliver state-of-the-art diagnostic care conveniently. Our mission is clear: providing high-quality, affordable imaging studies right where our patients live and work. From specialized radiologists to skilled technicians, accuracy and patient satisfaction drive us. Along with Radiology Partners, the leading practice in the U.S., we're here to Transform Radiology.
What We Offer:
Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology.
Here's why you should join the RP / Premier Radiology team:
* Community presence: 20+ clinics across Nashville
* Flexible work environment, work/home life balance
* Competitive compensation and benefits
* Leading the pack in the development of AI tools and technology resources
* Opportunities for professional development
Premier Radiology is seeking an energetic and customer-focused Patient Service Representative.
Summary: The Patient Service Representative will greet patients at our imaging centers and assist them with scheduling of appointments, registering for procedures, maintaining medicalrecords, and other related tasks. This is a vital role for ensuring patient satisfaction. Ideal candidates will need to be service-oriented and considerate of the patient's condition.
Desired Professional Skills And Experience
* High School or equivalent preferred
* Background in healthcare is preferred
* Background with Eclinical Works Practice Management System Preferred
* Strong organizational skill
Radiology Partners is an Equal Employment Opportunity Employer committed to providing equal opportunities in all our employment practices. The Practice prohibits discrimination, harassment, and retaliation in any form based on race; color; religion; genetic information; national origin; sex; sexual orientation; gender identity and expression; pregnancy; age; disability; citizenship status; veteran status; or any other category protected by federal, state, or local laws.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **********************.
$28k-33k yearly est. 24d ago
Medical Receptionist PRN
American Family Care 3.8
Medical records clerk job in Mount Juliet, TN
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (PRN / Part-time - 2 to 3 shifts per week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations.
We invest in your training so you can bring your best self to workevery shift, every patient.
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Part-time with flexible shifts (some evenings/weekends)
Requirements:
High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus
Current CPR or Basic Life Support (BLS) certification is required for this role.
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$18.00 to $22.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
$18-22 hourly 27d ago
Health Information Specialist I
Datavant
Medical records clerk job in Columbia, TN
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This is an entry level position responsible for processing all release of information (ROI), specifically medicalrecord requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Position Highlights:
Full-Time: Monday-Friday 8:00AM-4:30 PM CST
Location: This role will be performed at one location in Columbia, TN
Comfortable working in a high-volume production environment.
Documenting information in multiple platforms using two computer monitors.
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
You will:
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medicalrecords are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medicalrecord.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Must meet productivity expectations as outlined at specific site.
May schedules pick-ups.
Other duties as assigned.
What you will bring to the table:
High School Diploma or GED.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medicalrecords.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Bonus points if:
Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our .
$25k-34k yearly est. Auto-Apply 60d+ ago
Medical Receptionist
Revida Recovery Centers
Medical records clerk job in Tullahoma, TN
Full-time Description
Purpose:
The primary purpose of the Patient Administrator/ medical recptionist is to maintain office functions of the
Center, which include answering phone calls; verifying insurance and Medicare;
obtaining authorizations and scheduling patients; keeping recordsmedical by Federal,
State, and County guidelines, as well as by the Company's established policies and
procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis,
and a calm attitude when visiting with staff, patients, and visitors.
Duties:
The Patient Administrator/ Medical Receptionist will efficiently assist patients in navigating the check-in
and check-out processes and address patients' needs related to these functions.
Collaborates with the Office Manager in all decision-making regarding special
circumstances that may present with patients. Collecting and correctly recording all
payment and billing transactions, using established payment methods and
insurance billing protocols.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit,stand, bend, reach, and be mobile (whether natural or with accommodation).
Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients.
Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed.
The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes.
Supervision/ competency evaluations: Supervision and competency evaluations are
provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual
competency review.
Competencies:
Collects payment for services rendered.
Accurately records payments received.
Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information.
Accurately enters demographic and accounting information.
Reconciles end of day reports
Answers phone calls professionally and promptly.
Schedules all patient follow-up visits.
Submits prior authorizations as required for all treatment services.
Responds to all requests for medicalrecords and processes by HIPAA and Part 42 CFR confidentiality requirements.
Coordinates the delivery of prescriptions as authorized by the treating physician.
Accurately compiles medicalrecords, adhering to state and federal regulations and best practice guidelines.
Demonstrates competency in Microsoft Word and Excel.
Types and enters data with accuracy and attention to detail.
Actively proofreads and edits written communication and patient documentation.
Maintains accuracy of credit card transactions and entering payments.
Effectively directs and organizes daily responsibilities and workflow.
Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues.
Always exhibits a professional demeanor
Requirements
Patient Administrator Requirements:
Education: High School Diploma or equivalent
Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred.
Special Requirements:
Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted
professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good
standing.
While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.
$24k-30k yearly est. 60d+ ago
Registration Specialist - Wilson County (Days)
Vumc.org
Medical records clerk job in Lebanon, TN
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
Admitting
Job Summary:
JOB SUMMARY
To admit all patients in a timely manner. To ensure all current information has been document, signatures received, insurance has been verified, authorizations received and the deductibles or co-pays have been requested. Ensure the wrist bands are put on the proper patients, advance directives given to each patient and patients receive the answer to any questions or concerns they may have
.
POSITION HOURS
Monday - Friday
8:30 a.m. - 5 p.m.
KEY RESPONSIBILITIES
• Admit all patients in a timely and accurate manner
• Ensure all current information has been documented, signatures received, insurance has been verified, authorizations received and the deductibles or co-pays have been requested in a compliant manner
• Ensure the wrist bands are put on the proper patients, advance directives given to each patient and patients receive the answer to any questions or concerns they may have
• Serve as back up for the phone operator as needed
• Assist with in-patient patient admissions, including OB, as needed
TECHNICAL CAPABILITIES
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities :
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
Less than 1 year
Education:
High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
$21k-29k yearly est. Auto-Apply 2d ago
Medical Receptionist
American Family Care 3.8
Medical records clerk job in Mount Juliet, TN
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, youll receive:
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long-Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to workevery shift, every patient.
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Full-time with flexible shifts (some evenings/weekends)
Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$18.00 to $22.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
How much does a medical records clerk earn in Murfreesboro, TN?
The average medical records clerk in Murfreesboro, TN earns between $23,000 and $38,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Murfreesboro, TN