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Merchandising associate vs floor associate

The differences between merchandising associates and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a merchandising associate has an average salary of $33,201, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for a merchandising associate include cleanliness, sales floor and customer service. The most important skills for a floor associate are sales floor, stock shelves, and customer service.

Merchandising associate vs floor associate overview

Merchandising AssociateFloor Associate
Yearly salary$33,201$27,757
Hourly rate$15.96$13.34
Growth rate--
Number of jobs370,401241,665
Job satisfaction--
Most common degreeBachelor's Degree, 41%High School Diploma, 44%
Average age4141
Years of experience--

What does a merchandising associate do?

Merchandise associates ensure that customers get a complete shopping experience. They pleasantly arrange and stock merchandise on shelves for customers to purchase. Also, they assemble product displays and make sure popular and on-sale products are visible to customers. Part of their duty is to place the appropriate sales tag on items and record new developments in the store's inventory. Skills required for the job include excellent customer service, being detail-oriented, and relevant experience in sales.

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

Merchandising associate vs floor associate salary

Merchandising associates and floor associates have different pay scales, as shown below.

Merchandising AssociateFloor Associate
Average salary$33,201$27,757
Salary rangeBetween $26,000 And $42,000Between $22,000 And $34,000
Highest paying CityNew York, NY-
Highest paying stateHawaii-
Best paying companyUline-
Best paying industryManufacturing-

Differences between merchandising associate and floor associate education

There are a few differences between a merchandising associate and a floor associate in terms of educational background:

Merchandising AssociateFloor Associate
Most common degreeBachelor's Degree, 41%High School Diploma, 44%
Most common majorBusinessBusiness
Most common college--

Merchandising associate vs floor associate demographics

Here are the differences between merchandising associates' and floor associates' demographics:

Merchandising AssociateFloor Associate
Average age4141
Gender ratioMale, 43.8% Female, 56.2%Male, 45.7% Female, 54.3%
Race ratioBlack or African American, 10.7% Unknown, 5.1% Hispanic or Latino, 20.3% Asian, 7.0% White, 56.4% American Indian and Alaska Native, 0.6%Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between merchandising associate and floor associate duties and responsibilities

Merchandising associate example responsibilities.

  • Manage e-commerce websites to maintain accurate information and maximize sales.
  • Maximize sales by displaying merchandise and maintain store cleanliness while executing superior customer service.
  • Assist customer with picking groceries in the absence of other staff.
  • Create monthly PowerPoint presentations for the team to use in high-level meetings.
  • Conduct market research in the sale of pet products, identifying consumer trends.
  • Complete reports for products end of life and prepare merchandise for shipments back to depot.
  • Show more

Floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Assist customers with packaging of their groceries.
  • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Place special orders over the phone with companies contract by Walmart.

Merchandising associate vs floor associate skills

Common merchandising associate skills
  • Cleanliness, 26%
  • Sales Floor, 25%
  • Customer Service, 21%
  • Loss Prevention, 15%
  • Store Management, 3%
  • Visual Standards, 2%
Common floor associate skills
  • Sales Floor, 27%
  • Stock Shelves, 26%
  • Customer Service, 5%
  • Product Knowledge, 5%
  • Pallet Jack, 4%
  • POS, 4%