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Network assistant vs help desk administrator

The differences between network assistants and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network assistant and a help desk administrator. Additionally, a help desk administrator has an average salary of $49,798, which is higher than the $33,392 average annual salary of a network assistant.

The top three skills for a network assistant include switches, network operations and technical support. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Network assistant vs help desk administrator overview

Network AssistantHelp Desk Administrator
Yearly salary$33,392$49,798
Hourly rate$16.05$23.94
Growth rate5%5%
Number of jobs49,513130,180
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Average age4343
Years of experience22

Network assistant vs help desk administrator salary

Network assistants and help desk administrators have different pay scales, as shown below.

Network AssistantHelp Desk Administrator
Average salary$33,392$49,798
Salary rangeBetween $20,000 And $54,000Between $34,000 And $71,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Houlihan Lokey
Best paying industry-Finance

Differences between network assistant and help desk administrator education

There are a few differences between a network assistant and a help desk administrator in terms of educational background:

Network AssistantHelp Desk Administrator
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Network assistant vs help desk administrator demographics

Here are the differences between network assistants' and help desk administrators' demographics:

Network AssistantHelp Desk Administrator
Average age4343
Gender ratioMale, 70.2% Female, 29.8%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 8.2% Unknown, 5.0% Hispanic or Latino, 11.9% Asian, 12.8% White, 61.7% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network assistant and help desk administrator duties and responsibilities

Network assistant example responsibilities.

  • Manage LAN, including Internet connectivity, TCP/IP settings and VPN.
  • Manage centralize server network access and updates and install VOIP phones for corporate office.
  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Configure, install, and connect Compaq computers to the production line Ethernet LAN using TCP/IP protocol.
  • Observe DHCP problem and solution ideas.
  • file system, DNS and camera system.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Network assistant vs help desk administrator skills

Common network assistant skills
  • Switches, 11%
  • Network Operations, 9%
  • Technical Support, 9%
  • Desk Support, 6%
  • Network Problems, 4%
  • Network Issues, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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