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The differences between network assistants and help desk specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network assistant and a help desk specialist. Additionally, a help desk specialist has an average salary of $51,065, which is higher than the $33,392 average annual salary of a network assistant.
The top three skills for a network assistant include switches, network operations and technical support. The most important skills for a help desk specialist are customer service, troubleshoot, and technical support.
| Network Assistant | Help Desk Specialist | |
| Yearly salary | $33,392 | $51,065 |
| Hourly rate | $16.05 | $24.55 |
| Growth rate | 5% | 10% |
| Number of jobs | 49,513 | 75,004 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 48% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
Network assistants and help desk specialists have different pay scales, as shown below.
| Network Assistant | Help Desk Specialist | |
| Average salary | $33,392 | $51,065 |
| Salary range | Between $20,000 And $54,000 | Between $35,000 And $73,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | Alaska |
| Best paying company | - | Schulte Roth & Zabel |
| Best paying industry | - | Technology |
There are a few differences between a network assistant and a help desk specialist in terms of educational background:
| Network Assistant | Help Desk Specialist | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 48% |
| Most common major | Computer Science | Computer Science |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between network assistants' and help desk specialists' demographics:
| Network Assistant | Help Desk Specialist | |
| Average age | 43 | 42 |
| Gender ratio | Male, 70.2% Female, 29.8% | Male, 79.4% Female, 20.6% |
| Race ratio | Black or African American, 8.2% Unknown, 5.0% Hispanic or Latino, 11.9% Asian, 12.8% White, 61.7% American Indian and Alaska Native, 0.3% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 11.6% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |