Network operations project manager vs network support technician

Differences between network operations project manager and network support technician duties and responsibilities

Network operations project manager example responsibilities.

• Manage and align short- and long-term operational strategy and initiatives in carrier transport and IP applications.
• Define processes and procedures for the NOC like change management, incidence management and problem management.
• Develop and implement SAN fabric solution for in-house secondary storage.
• Provide technical documentation and configuration changes for firewall rules and network schema.
• Design and implement an upgrade infrastructure topology in order to support a Cisco VoIP deployment.
• Provide technical consulting in design, development, testing and implementation of initiatives involving or impacting desktop services.
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Network support technician example responsibilities.

• Assist in managing Nortel CS1000 phone system.
• Manage a technician scheduling system base on Linux.
• Manage SQL database moves, updates, backups, for end users ,.
• Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
• Manage all VoIP technology and phone configuration.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
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