On-site services specialist vs client care specialist

Differences between on-site services specialist and client care specialist duties and responsibilities

On-site services specialist example responsibilities.

• Understand, administer and manage the contract that exists between the contractor and the client (SCE).
• Close out monthly summary of arrival systems, postage fund reports and USPS metering machine.
• Maintain excellent customer relations while following USPS guidelines for parcels to enter the mailing system safely and efficiently.
• Verified/Validate arrangement of electrical/electronic equipment, power loads for equipment, piping, and HVAC systems.
• Copy documents according to instructions, binding and collating.

Client care specialist example responsibilities.

• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
• Credential new physicians, clinics and triage centers with Medicare/Medicaid and major insurance plans for territory.
• Assign to cable company supporting cable products, schedule installation appointments and troubleshoot issues with customers in a call center environment
• Conduct teleconferences, schedule customer reservations and maintain teleconferencing database.