On-site services specialist vs member service specialist

Differences between on-site services specialist and member service specialist duties and responsibilities

On-site services specialist example responsibilities.

• Understand, administer and manage the contract that exists between the contractor and the client (SCE).
• Close out monthly summary of arrival systems, postage fund reports and USPS metering machine.
• Maintain excellent customer relations while following USPS guidelines for parcels to enter the mailing system safely and efficiently.
• Verified/Validate arrangement of electrical/electronic equipment, power loads for equipment, piping, and HVAC systems.
• Copy documents according to instructions, binding and collating.

Member service specialist example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Provide customer service to Spanish-speaking Medicaid and Medicare recipients.
• Follow policies and procedures regarding HIPAA violation protocol, regulatory requirements and accreditation standards to all activities.
• Follow the privacy policy and HIPAA laws and regulations concerning confidentiality and security of protect health information.
• Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
• Educate members on HMO or PPO plans during enrollment.
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