Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site
Operations analyst job in Austin, TX
Business Analyst (Digital Access Management, BRD, FRD, Tech Writing)
Contract at Austin Texas OR Sunnyvale California On Site
Required Skills and Experience
- 5 + Years of Business Analyst experience
- 3+ years of DAM (Digital Access Management) experience
- 2-3 + years of BRD / FRD Documentation experience
- Technical Writing
- Training Material Documentation
- Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model.
- The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions
- This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value.
- Create training materials to train users and Train the Trainer, being open for creativity in your delivery. (e.g. videos, slide decks, other tools).
- Facilitate Office Hours for business tenants to provide educational sessions on specific features.
- Identify opportunities for change and discuss for continuous improvement of the DAM platform.
- Create demo videos for OneDAM such as new features, etc.
- Create & maintain user guide for the application as well as new features in every release.
- Review existing DAM features, proactively guiding business adoption to enhance value.
- Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.
Reporting Analyst
Operations analyst job in San Antonio, TX
Duration: 12 Months Contract
This role supports business processes and system requirements through the design, configuration, implementation, administration, and reporting of IT systems for the EIT Operations and End User Support teams. The position focuses on delivering actionable insights via SQL Server Reporting Services (SSRS), Microsoft Power Platform, and Visual Studio, while also administering the ServiceNow ITSM and Knowledge Management platforms and supporting general ticket management workflows.
Key Responsibilities
Develop and maintain reports using SSRS, Power BI, and Visual Studio.
Build automation and reporting solutions using Power Platform tools (Power BI, Power Automate, Power Apps).
Serve as System Administrator for ServiceNow ITSM and Knowledge Management platforms.
Design and maintain department dashboards, Balanced Scorecard (BSC) reports, and performance metrics for leadership.
Track and report on Service Level Objectives (SLOs) and Key Performance Indicators (KPIs) for internal teams and vendor performance.
Recommend strategies for Service Level Management (SLM) improvements and identify opportunities for operational efficiency.
Manage the report lifecycle: plan, implement, maintain, review, and retire reports.
Support ticket management processes by monitoring, analyzing, and reporting on service request and incident trends.
Respond to user inquiries and provide support for reporting and system administration issues.
Participate in project meetings to gather reporting requirements and provide input on system capabilities and timelines.
Support data conversion, customer satisfaction surveys, and expansion of ITSM tools to other business units.
Minimum Qualifications
Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
Minimum 3 years of experience in an Operations or Service Desk environment with a focus on metrics, reporting, and ticket management.
Proficiency in SSRS, Power BI, Power Automate, Power Apps, and Visual Studio.
Hands-on experience with ServiceNow or similar ITSM platforms.
Proficient in Microsoft Office 365 suite (Excel, PowerPoint, Outlook, Teams).
Excellent communication, analytical, and problem-solving skills.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Raviteja Yarram
Email: *********************************
Internal I'd: 25-54215
Business System Analyst
Operations analyst job in Dallas, TX
Business System Analyst Duration: Contract We are seeking a skilled Business System Analyst to join our team on a 5-month contract basis initially. The selected candidate will have enterprise-wide responsibility for capturing requirements for projects impacting the Product Catalog for video promotions and content. This role involves serving as the Technology Development liaison and primary point of contact for requestors, whether Business or IT, and working across multiple organizations to align business strategies and functional architectures.
Responsibilities:
Maintain and support relationships with key stakeholders, actively managing their expectations and monitoring satisfaction levels.
Engage and capture the needs of a diverse group of stakeholders enterprise-wide.
Document all requirements for requests using approved templates and delivery plans.
Ensure agreed services are delivered to meet requirements and requestor expectations.
Research issues and collaborate with development teams to resolve them.
Recommend business solutions or alternatives as needed.
Act as a liaison to clients and other IT organizations as a subject matter expert on business processes.
Track and monitor requirements traceability to project deliverables.
Provide Project Managers with time and resource estimates for requirements.
Qualifications:
Proven experience as a Business System Analyst or in a similar role.
Strong ability to manage stakeholder relationships and expectations.
Excellent documentation skills using approved templates and tools.
Ability to research and resolve issues effectively in collaboration with development teams.
Experience in recommending business solutions and alternatives.
Strong understanding of business processes and functional architectures.
Proficiency in tracking and monitoring requirements traceability.
Excellent communication and organizational skills.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $50 - $70
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Guidewire Business Analyst
Operations analyst job in San Antonio, TX
HCLTech is looking for a highly talented and self- motivated Guidewire Business Analyst to join it in advancing the technological world through innovation and creativity.
Job Title: Guidewire Business Analyst
Position Type: Full-time
Location: San Antonio,
Onsite: Onsite
Experience level:
10+ yrs
Mandatory skills and certification:
Guidewire Claims Center, Guidewire Policy Center, strong end to end Integration between downstream system
Job Description:
Analyze and identify the topics/events in Guidewire.
Analyze the API payloads for various operations / Integration points and arrive the testing approach.
Analyze the Automation approach for Functional UI, Guidewire Policy Center & ClaimCenter and API
Prepare Test Data strategy based on Guidewire Policy Center & ClaimCenter and legacy system.
Prepare Test Strategy, Test plan for all testing types (API, Functional, Performance, Security) and obtain approvals from stake holders.
Build Manual and Automated scripts for API, Functional and execute them and report the status to stake holders periodically.
Perform validation between Guidewire Data model and customer specific data model.
Prepare Estimation for different testing types and share with the stake holders.
Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
Coordinate with Offshore, Onshore, and other stake holders to complete the deliverables.
Need to have experience in End-to-end testing for Guidewire Policy Center & ClaimCenter.
Develop Policy Center & ClaimCenter configuration/Integration Test scenarios & test cases.
Identify test data needs and prepare test data for the required tests.
Log defects and track defects through closure
Create and run functional, application, regression, ad-hoc, and integration tests, including both positive and negative scenarios for Policy Center & ClaimCenter and related integration points.
Good to have hands on experience in GTUI Framework.
Pay and Benefits
Pay Range Minimum: $61000 per year
Pay Range Maximum: $114,000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the followi14520ng benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Power BI Reporting Analyst
Operations analyst job in Farmers Branch, TX
Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors and clients nationwide. We consider the people behind those mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.
We are currently looking for a Client Reporting Analyst to join our team.
Reporting to the EVP, Asset Management, this position plays a vital role in supporting investor relations by preparing and delivering a comprehensive suite of monthly accounting reports tailored to the needs of assigned clients. This position compiles and validates financial data, ensuring timely and accurate reporting, and maintaining compliance with client-specific requirements and regulatory standards.
This position processes loan transfers and performs detailed reconciliation of servicing transactional data. Additionally, this role also serves as a point of escalation for complex issues, including discrepancies in loan data and reporting anomalies, requiring resolution beyond standard servicing procedures.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. While performing the duties of this job, the employee is required to sit as well as work at a computer for extended periods of time, utilizing a keyboard and mouse. The employee should be able to communicate by telephone, email, and face-to-face.
Qualifications Include:
Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School Diploma/GED) required
3+ years' experience in Investor Reporting or Investor Accounting required
3+ years' experience with data visualization platforms like PowerBI, Tableau, or similar.
2+ years' experience in the mortgage industry, including servicing, processing rules, and guidelines
Familiarity with custodial account reconciliation and expected cash testing is preferred
Proven ability to work effectively in a fast-paced, deadline-driven environment
Experience with Black Knight MSP preferred
Strong skills in the MS Office Suite with advanced Excel skills for data compilation and analysis
Strong verbal and written communication skills
Strong interpersonal skills
Strong analytical skills
Strong problem-solving, data collection, analysis, and decision-making skills
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Client-focused with strong execution skills and results orientation
High level of precision with attention to detail and consistency
Flexible, open to change, and able to learn new things quickly
Ability to work in a collaborative environment and provide guidance for working groups
Featured Benefits
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401(k) Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with Remote Flex Days
Compensation
The hiring range for this position is between $75,000.00-$90,000.00 annually
This position is eligible for an annual discretionary bonus
Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
ERP Integration Business Analyst
Operations analyst job in Houston, TX
On behalf of our industrial distribution client, Procom is searching for an ERP Integration Business Analyst for a 12-month role. This position is a hybrid position with 2 days onsite at our client's downtown Houston office.
ERP Integration Business Analyst - Job Description:
The project involves the implementation of Oracle Fusion ERP, focusing on B2B integrations with banks and A2A integrations for document management and warehouse systems within the MuleSoft application landscape. The ideal candidate will bring strong financial acumen and technical expertise to the team.
ERP Integration Business Analyst - Responsibilities:
• Manage the integration of financial systems with various banking platforms.
• Lead the integration of document management and warehouse applications with ERP and MuleSoft.
• Analyze financial data to identify process improvement opportunities and ensure data integrity.
• Create and maintain detailed documentation of integration processes and workflows.
• Conduct thorough testing and validation of integrated systems.
• Investigate and resolve issues related to applications and bank integrations.
• Ensure compliance with financial regulations and data security standards.
• Collaborate with internal teams, customers, and vendors to facilitate smooth integrations.
• Provide training and support to internal finance and operations teams.
ERP Integration Business Analyst - Mandatory Skills:
• Bachelor's degree in Finance, Accounting, Business, Information Systems, or a related field.
• Proven experience as a Business Analyst in a B2B or e-commerce environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of B2B integration tools and platforms.
• Proficiency in data analysis and reporting tools.
• Understanding of finance, order processing systems, and supply chain processes.
ERP Integration Business Analyst - Nice-to-Have Skills:
• Experience with EDI and API integration.
• Experience with Oracle Fusion ERP.
• Experience with document management applications like OnBase.
• Experience with middleware applications like MuleSoft, web Methods, etc.
• Familiarity with pipe, valve, and fitting products or the industrial distribution industry.
ERP Integration Business Analyst - Assignment Length:
This is a 12-month contract position.
ERP Integration Business Analyst - Start Date:
ASAP.
ERP Integration Business Analyst - Assignment Location:
Downtown, Houston Texas, This is a hybrid position requiring 2 days onsite.
Application Support Analyst
Operations analyst job in Fort Worth, TX
We are looking for a tech-savvy problem solver for an Application Support Analyst role to assist in maintaining and configuring mission-critical systems that power our operations.
The Application Support Analyst is responsible for providing technical support, configuration and
maintenance for business applications, ensuring optimal performance and user satisfaction.
This role involves troubleshooting issues, writing reports, coordinating with different departments, and delivering high-quality support to end-users in a fast-paced environment.
Duties and Responsibilities:
Application Support: Monitor, configure, troubleshoot, and resolve issues related to enterprise applications, ensuring end user support and efficient system performance.
Incident Management: Respond to and resolve end users' requests in a timely manner, escalating complex issues to senior technical teams when necessary.
User Assistance: Provide guidance, configuration and training to end-users on application functionality, ensuring effective use of systems.
System Maintenance: Perform regular maintenance tasks, including software updates and configuration changes to ensure system reliability.
Data Integrity and Visualizations: Create reports and leverage data visualizations tools. Assist in application configurations to promote data integrity through data entry. Provide data Integration into industry specific applications from Acquisitions.
Documentation: Create and maintain detailed documentation related to business processes, issue resolutions, and system configurations.
Collaboration: Work closely with infrastructure team, end-users and application vendors to identify and implement application improvements.
Root Cause Analysis: Investigate recurring issues to identify root causes and recommend long-term solutions to prevent future occurrences.
Monitoring and Reporting: Utilize monitoring tools to track application performance and generate reports for stakeholders.
Compliance: Ensure applications adhere to organizational security policies and audit requirements.
Knowledge, Skills, and Abilities
Bachelor's/University degree or equivalent experience in the oil and gas industry preferred
1+ years of hands-on SQL experience preferred
Strong SQL skills - SQL queries, stored procedures, views, and SQL Agent Jobs
Data Visualization Tools - Report Writing: Power BI, Spotfire, SSRS
Application support expertise - Proficiency in troubleshooting software applications and understanding of IT Systems (e.g., Windows or cloud-based environments), vendor management and root cause analysis
Industry specific software - Preferred knowledge of Aries, Wellview/Siteview, Prodview, TabFusion, Quorum, Conduit, CygNet, Petra, ArcGIS
Technical knowledge - Relational Databases, ETL Processes, SSIS, API, XML
Coding - Some experience in writing and interpreting scripts, PowerShell, Python
Business process mindset - translate operational needs into technical solutions
Teamwork - Ability to work in a team environment and learn new skills quickly with little supervision
Personal skills - Communication, self-study and a desire to your grow knowledge base and a career
Equal Opportunity Employer
Prospective employees will receive consideration without discrimination because of race, color, religion, marital status, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or genetic information.
AI Analyst-Copilot
Operations analyst job in Houston, TX
AI Analyst - Copilot
Onsite - Central Houston
Full-Time | Excellent Benefits | Long-Term Growth Opportunity
Our client is seeking a forward-thinking AI Analyst/Architect to lead the design, deployment, and optimization of AI-driven solutions across their manufacturing organization. This role will focus on leveraging technologies such as custom GPTs, LLM-based tools, generative AI, and intelligent automation to streamline operations, enhance decision-making, and drive digital innovation.
This is a highly visible position with the opportunity to directly shape the company's AI strategy and build impactful, real-world solutions.
Qualifications
Education / Certification
Bachelor's or Master's degree in Computer Science, Data Science, AI/ML, or a related field
Equivalent industry experience may be considered in lieu of formal education
Experience
2+ years working with AI/ML technologies, ideally including LLMs such as GPT
Hands-on experience with OpenAI, Azure OpenAI, LangChain, or similar frameworks
Strong understanding of prompt engineering, model fine-tuning, and API-based integration
Experience deploying or customizing solutions within Microsoft Copilot
Acumatica ERP experience is a plus
Familiarity with Python, REST APIs, and cloud ecosystems (Azure preferred)
Excellent communication, documentation, and project management skills
Preferred Skills
Experience with Power BI, Azure Cognitive Services, or Microsoft Copilot Studio
Knowledge of AI governance, data privacy, and responsible AI practices
Ability to clearly communicate technical concepts to non-technical stakeholders
Major Responsibilities
1. AI Solution Development & Deployment
Design, configure, and deploy custom GPTs and other AI/ML models tailored to business requirements
Partner with business leaders to identify high-value use cases and translate them into production-ready AI solutions
Lead prompt engineering, fine-tuning, and integration of LLMs into internal systems and applications
2. Copilot & Acumatica Integration
Build and deploy AI tools that enhance productivity within Microsoft Copilot (Word, Excel, Teams, Outlook)
Integrate generative AI capabilities into Acumatica ERP to automate tasks, streamline workflows, and improve data-driven insights
3. AI Strategy & Governance
Establish and maintain best practices for responsible AI, including data governance, ethical use, and model transparency
Monitor model performance and continuously iterate based on user feedback and system data
4. Cross-Functional Collaboration
Work collaboratively with IT, R&D, training, and business units to ensure seamless integration of AI solutions
Provide training, onboarding, and ongoing support to end users and internal teams
5. Research & Innovation
Stay current on emerging AI/ML technologies, advancements in LLMs, and the evolving generative AI landscape
Evaluate external AI tools, APIs, and platforms for potential adoption and integration
Why This Role Is Exciting
Opportunity to lead AI innovation for a well-established, industry-leading company
Direct impact on digital transformation across multiple business functions
Excellent benefits, long-term stability, and room for career advancement
Onsite role in Central Houston with strong visibility and cross-functional involvement
LOCAL CANDIDATES ONLY
IT Application Analyst (Finance)
Operations analyst job in Plano, TX
The Finance Application Analyst plans, implements, and enhances finance systems with a primary focus on SAP FICO. Partnering with internal stakeholders and vendors, this role translates business requirements into functional specifications, configures SAP solutions, and supports end users through training and change management. The analyst also ensures system reliability, performance, and security through proactive monitoring and best practice governance.
General Job Duties and Responsibilities:
Finance System Planning & Implementation: Lead/participate in roadmap, fit gap, and deployment activities; coordinate with internal teams and vendors for on time delivery.
Solution Design & Configuration: Configure and enhance GL, AP, AR, AA, Cost/Profit Center accounting, and related integrations per current design and business requirements.
Requirements & Specifications: Elicit and analyze business needs; create functional specs (incl. integrations, reports, forms, and controls); collaborate with developers on build, test, and release.
Testing & Cutover: Define test scenarios/scripts, support UAT, manage defect triage, and assist with data migration and cutover planning.
Support & Training: Provide tier2/3 support, knowledge articles, and end-user training for new implementations or changes.
Reliability, Performance & Security: Monitor jobs/interfaces, data integrity, and access controls; partner with IT security/compliance on audit readiness and best practices (e.g., SOX related controls where applicable).
Documentation & Governance: Maintain configuration documentation, process flows, and change logs; follow change management procedures and SDLC standards.
Cross Functional Collaboration: Work with Finance, Accounting, Procurement, and IT to optimize processes and resolve issues; align deliverables with close cycles and reporting deadlines.
Continuous Improvement: Identify automation and analytics opportunities (e.g., Fiori, workflow, dashboards) to improve accuracy, cycle time, and user experience.
Other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent work experience in SAP FICO implementation.
Minimum 5 years of relevant hands-on SAP FICO implementation (design, configuration, testing, deployment, and support) experience, preferably in a eMobility, consumer electronics, or powersports.
Strong understanding of core finance processes: chart of accounts, invoicing, payments, vendor management, period close, and compliance.
Ability to manage multiple assignments in a fast-paced environment; strong troubleshooting and stakeholder communication.
Experience with SAP S/4HANA (Fiori), CO‑PA, tax and bank integrations, and IDoc/Interface troubleshooting is highly preferred.
Exposure to adjacent SAP modules (MM/SD) and basic ABAP debugging for issue isolation is a plus.
Experience with SOX controls, security/role design, and audit support is a plus.
Familiarity with project tools (e.g., JIRA/Azure DevOps) and process mapping (e.g., Visio/BPMN) is a plus.
Bilingual in English and Mandarin is a plus.
Physical Demands:
This role is primarily office-based and involves prolonged periods of computer work, frequent virtual meetings, and regular collaboration across departments and vendors. Occasional off-hours support may be required during cutovers, month end activities, or critical releases. Light lifting of laptops or documents (up to 25 pounds) and occasional travel for workshops or go lives may be necessary. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus.
EEO Statement:
Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Business Analyst - Infrastruture
Operations analyst job in Coppell, TX
MUST BE US Citizen or Green Card; no third party vendors
5-7+ years of experience as a Business Analyst, preferably in cloud enablement and infrastructure delivery
Experienced with setting up or migrating physical network servers for the applications (in a BA capacity)
Strong knowledge of cloud platforms (AWS, Azure) and cloud service lifecycle management.
Excellent analytical, communication, and stakeholder management skills.
Familiarity with financial tracking for cloud consumption and cost optimization strategies is a plus.
Experience working on multiple projects at once.
Have strong comm skills and know how to work with developers
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Cybersecurity Analyst (5 days onsite)
Operations analyst job in Sugar Land, TX
is onsite 5 days per week in Sugar Land, TX. Candidates must be local. 6-month contract-to-hire opportunity The Cybersecurity Analyst performs network and endpoint security, system hardening, and incident response. The ideal candidate will have deep technical knowledge of Cisco and Fortinet security products and will play a key role in protecting and monitoring the organization's information systems, networks, and data from cyber threats.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The statements below are intended to describe the general nature and level of work being performed by individual(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
Position Overview:
The Cybersecurity Analyst will be responsible for safeguarding the organization's information systems, infrastructure, and data through proactive monitoring, analysis, and in supporting the implementation of advanced security solutions. This position plays a vital role in maintaining a secure technology environment by leveraging tools such as Cisco XDR, Cisco Firepower, Cisco Endpoint, Cisco ASA, Fortinet Gateways, Cisco Endpoint, and Duo MFA.
The ideal candidate will possess 3-5 years of hands-on experience in network and server hardening, threat detection and response, and disaster recovery planning and execution. Working closely with IT operations, this role ensures that all systems are resilient, compliant, and protected against evolving cyber threats.
Key Responsibilities:
Security Operations & Monitoring
Implement, configure, and manage Cisco XDR, Cisco Endpoint Security, and Fortinet Gateways to ensure proactive threat detection and response.
Monitor network and endpoint activities for security incidents using advanced SIEM and XDR tools.
Investigate, analyze, and respond to security breaches, threats, and vulnerabilities.
Network & Infrastructure Security
Manage and maintain Cisco Firepower and Cisco ASA firewalls to ensure secure and efficient traffic management.
Administer Duo Multi-Factor Authentication (MFA) for secure user access and identity protection.
Perform network hardening to reduce the attack surface, following best practices and compliance standards.
Server & System Hardening
Conduct server hardening across Windows and Linux systems, ensuring compliance with internal and regulatory standards.
Review and implement secure configurations, patch management, and vulnerability remediation.
Disaster Recovery & Continuity
Participate in DR drills and testing to validate readiness and response effectiveness.
Policy, Documentation & Compliance
Maintain up-to-date documentation of network security configurations, standards, and incident response procedures.
Support compliance initiatives (e.g., NIST, ISO 27001, or CIS Controls) through audits and reporting.
Required Qualifications:
Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field (or equivalent experience).
3-5 years of hands-on experience managing and securing enterprise networks and systems.
Proven experience with:
Cisco XDR, Cisco Firepower, Cisco ASA, Cisco Endpoint
Fortinet Gateways
Duo MFA
Server and Network Hardening
Disaster Recovery implementation and testing
Strong understanding of TCP/IP, VPNs, IDS/IPS, and secure network design principles.
Familiarity with incident response, threat intelligence, and vulnerability management processes.
Cisco certifications such as CCNA, CCNP (Enterprise, Security, or equivalent).
Experience with other routing protocols (EIGRP, BGP) and advanced firewall features.
Familiarity with automation tools (Python, Ansible, Netmiko) for network management.
Experience in high-availability enterprise or government environments.
Soft Skills:
Strong communication skills for collaborating with IT teams and leadership.
Ability to work independently and handle high-pressure situations.
Strong organizational skills to manage multiple priorities effectively.
QUALIFICATION REQUIREMENTS:
To perform this position successfully, an individual(s) must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge:
Theory and methods of computer networks, operation, security, and operating systems.
Data processing availability, recovery and backup techniques.
Prefer knowledge of public sector technologies for municipal governments.
Skills:
Strong inter-personal and communication skills.
Must be capable of writing proposals or papers.
A solid skillset of Cisco Security Products, VPN, and Fortinet products.
Familiarity with microwave and cellular data networking is a plus.
Can proactively monitor systems and familiar with patterns.
A solid understanding of servers, communications, and data security.
Requires initiative, independent thinking, strong analytical and problem-solving skills.
Abilities:
Prepare clear, comprehensive and concise reports and instructions.
Solve problems quickly and completely.
Identify tasks which require automation and automate them.
Read and interpret technical reference materials.
Follow oral and written directions.
Plan and monitor assigned activities.
EDUCATION, EXPERIENCE AND TRAINING:
The preferred way to obtain the minimum knowledge, skills and abilities to perform the essential duties and responsibilities of this position are listed below.
Formal Education:
A Bachelor's Degree in Computer Science, Engineering or other relevant STEM field or equivalent technical training backed by industry recognized credentials and certifications.
Relatable Work Experience:
Three years of information technology experience with an emphasis on infrastructure and operations.
Experience in the following technologies/products is required, Cisco security and firewall applications and appliances, Fortinet security applications and appliances, XDR/MDR, SIEM, NAC, IPS/IDS, IAM, and MFA
Training (License and/or Certification):
Valid Texas Driver License.
Normal hours/ days of work:
8:00 a.m. to 5:00 p.m., Monday through Friday. Will be subject to a weekly on-call phone after hours on rotation.
Description of daily work environment:
Work area is located in the Information Technology Department.
#TECHIND
Financial Systems Analyst
Operations analyst job in Houston, TX
Workday Financials Administrator - Remote - up to $130,000
Strong preference for Houston-based candidates!
I'm working with a healthcare organization that's in the middle of a Workday Financials implementation, and they're looking for a Workday Finance Systems Administrator to support the build, stabilization, and long-term optimization of the platform. Remote is fine, but they'd love someone who is able to come into their Houston office as needed, a few times a week.
What You'll Do:
Support ongoing Workday Financials implementation work: configuration, testing, validation, and post-go-live stabilization
Work closely with Workday & their Solution Implementor
Administer Workday FINS on a day-to-day basis: security, business process updates, reporting, data loads, and integrations support
Partner with Finance, AP, Procurement, and RevCycle teams to capture requirements and translate them into scalable Workday solutions
Troubleshoot system issues, log/manage tickets, and collaborate with the implementation partner
Handle release testing, change management, and documentation for new features
What You Bring:
At least one end-to-end Workday Financials implementation (non-negotiable)
Hands-on functional experience with key FINS modules - AP, AR, Banking/Cash, Procurement, Expenses, Projects, or similar
Experience with Prism/Accounting Centre a bonus
Ability to configure business processes, security, and reporting
Experience supporting finance stakeholders and translating requirements
Healthcare experience is a plus, but not required
Strong communicator who can work effectively in a remote-first environment
Why This Role is Great:
Join right as Workday FINS goes live - high impact, high visibility
Remote flexibility with preference for Houston-based collaboration
Healthcare org that's heavily investing in modernizing their systems and processes
Opportunity to shape the long-term roadmap beyond go-live
Will be able to take a leadership position in the Adaptive Implementation next year
Oracle EBS Technical Analyst
Operations analyst job in Houston, TX
Our client is looking for a Senior Analyst for Oracle eBusiness Systems (R12.2.10) who can work independently and provide strong technical support for customizations and extensions-particularly within Finance or Oracle Projects modules. In this role, you'll support business users, participate in change management activities, and help ensure smooth service delivery and high customer satisfaction. You'll work closely with core business users and be an active member of a large Oracle support team.
Job Description
Provide technical development and support for customized business applications.
Work with customers to understand system needs and translate business and technical requirements into clear specification documents.
Complete all necessary Change Management tasks and SOX control requirements (when applicable).
Apply industry-standard project management principles, tools, and best practices throughout the project lifecycle.
Continuously build business and technical knowledge through available resources such as online materials, books, courses, and conferences.
Track project deliverables and provide timely updates and reports to management.
Skills Required
Minimum of 5 years working with Oracle eBusiness Modules, including hands-on experience with Oracle Projects (Project Accounting, Project Billing, and Project Cost Management) and their integrations with modules such as Inventory, Asset Management, Oracle Time and Labor, Fixed Assets, and Accounts Payable.
5+ years of experience in SQL, PL/SQL, BI Publisher, and Oracle Workflow Builder.
Strong understanding of backend table structures for Oracle and eBusiness modules.
Experience with Oracle Database 19C or higher.
3+ years of programming experience with Oracle Apex (preferred).
Experience with personalizations and extensions in Oracle Applications Framework (preferred).
Prior experience working in a multi-developer team environment.
Experience remediating and validating EBS extensions and customizations for Finance or Projects.
Ability to collaborate with Oracle Support to identify and implement workable solutions.
Experience working with IT and business teams on EBS upgrades-specifically from R12.2.10 to R12.2.15.
Education / Training / Certifications
Bachelor's degree in a related field from a 4-year accredited university,
or
at least 10 years of relevant industry or technical experience.
Additional Requirements
Willing to travel up to 10%.
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
JOB-10045485
Senior Outcomes Analyst
Operations analyst job in Addison, TX
Company - Our client is a national healthcare services leader, widely recognized for its extensive network of occupational health centers. Known for innovation and operational excellence, this organization is committed to improving workforce health outcomes and is supported by a collaborative, data-driven culture.
Job Title - Senior Outcomes Analyst
Location - Addison, TX (hybrid, 3-4 days/week in office; candidates must live within 40 miles)
Role Type - Direct Hire
Must Have Skills:
Proficiency in SQL and Excel
Experience working with large, complex data sets
Strong analytical skills for identifying trends, patterns, and operational behaviours
Demonstrated ability to implement and monitor programs post-deployment
Excellent written and verbal communication skills
Responsibilities and Job Details:
Analyze performance metrics and outcomes across multiple locations to identify inefficiencies and bottlenecks
Support and maintain data infrastructure and pipelines (approx. 40% of role)
Interpret data and contribute to program development and solutioning initiatives (approx. 60% of role)
Collaborate with a small, close-knit team to deliver actionable insights for operational improvements
Work closely with center teams to support strategic initiatives
Communicate findings and recommendations clearly to both technical and non-technical stakeholders
Administer outcome-based programs and track ongoing effectiveness
Contribute to the continuous improvement of data processes and tools
Participate in onsite interviews and technical assessments as part of the hiring process
No relocation assistance provided; candidates must be USC or GC holders
Senior System Analyst
Operations analyst job in Austin, TX
Luna Data Solutions is seeking an experienced Senior Systems Analyst.
Hybrid schedule, DT Austin location
7-8 month contract initially, extension possible
This role is ideal for a driven professional who enjoys working at the intersection of technology and finance, supporting large-scale enterprise systems and collaborating with cross-functional stakeholders. The successful candidate will play a key role in the implementation, integration, and ongoing support of the CAPPS STARR system within a complex financial environment.
As a Senior Systems Analyst, you will serve as a trusted partner to both technical and business teams, helping translate financial and operational needs into scalable, well-documented technical solutions. This position offers the opportunity to work with modern SaaS platforms, enterprise integrations, and advanced reporting tools while supporting mission-critical financial systems.
Play a critical role in supporting the implementation and integration of the CAPPS STARR system.
Collaborate closely with both Information Technology and Fiscal Management teams to analyze, document and validate system and reporting requirements ensuring alignment with enterprise architecture and business needs.
Support system integration efforts with legacy platforms such as USAS and TINS, coordinate technical discussions, requirements gathering sessions and translate business needs into clear technical specifications. Vendor coordination and lifecycle support are essential components of this role.
The ideal candidate will have experience working with SaaS platforms, and possess a strong understanding of the system architecture, data integration and reporting tools. The position also requires the ability to clearly document and communicate requirements across both technical and non-technical audiences. Experience identifying process and improvement opportunities and recommending scalable solutions is a plus.
Key Responsibilities
Provide advanced support and enhancement for financial systems, including general ledger and reporting functions within a SaaS ERP platform.
Collaborate with internal and external teams to analyze requirements and deliver technical solutions aligned with financial business processes.
Analyze system architecture and data flows to support financial integrations, configuration decisions, performance tuning, and issue resolution.
Design, implement, and maintain financial data integrations, including ETL processes, APIs, web services, and secure file exchanges between internal and external enterprise systems.
Manage and troubleshoot financial inbound and outbound interfaces, ensuring reconciliation, auditability, and compliance with Interface Control Documents (ICDs).
Develop, manage, and support financial reporting and dashboards using Power BI and Advantage-native reporting tools to ensure accurate, timely financial data delivery.
Perform complex troubleshooting of financial transactions, balances, and data discrepancies, coordinating across application, infrastructure, security, and vendor teams.
Support integration testing, regression testing, and User Acceptance Testing (UAT) for financial system changes, including validation of financial calculations, posting logic, and reporting outputs.
Document technical designs, financial data mappings, test results, and resolution outcomes in accordance with internal documentation standards.
Ensure system security, access controls, and data transmission processes meet internal financial compliance standards, including secure handling of sensitive financial data.
Participate in Agile supporting sprint planning, defect triage, and continuous improvement initiatives.
Participate in an on-call rotation to support financial system availability and critical processing cycles.
Required
8 years of experience supporting enterprise financial systems (ERP or equivalent) in a production environment.
6 years of experience working in SaaS-based application environments, including understanding configuration versus customization constraints.
6 years of proven experience in requirements gathering, customer engagement, stakeholder communication, and project coordination for enterprise SaaS solutions.
5 years of expertise in developing comprehensive technical documentation and system specifications.
5 years of experience in the successful implementation of at least two full lifecycle SaaS ERP solutions, including requirements gathering, configuration, data migration, testing, deployment, and post-go-live support.
5 years of experience supporting system integrations, including APIs, ETL processes, batch interfaces, and secure file exchanges.
4 years of experiencing working on Reporting tools.
4 years of experience working with middleware platforms or tools for API orchestration (e.g., Apache Camel).
4 years of experience Developing and Monitoring Control M jobs.
4 years of demonstrated experience working in Agile environments using Scrum or Kanban methodologies to support system analysis and implementation.
4 years of strong analytical skills with the ability to understand and troubleshoot complex systems and facilitate resolution in collaboration with Vendors and internal teams.
Bonus Skills
4 years of hands-on experience supporting SaaS solution, including financial modules, security roles, and administration tools.
3 years of experience supporting state government financial or treasury systems
3 years of proficiency with the Microsoft Office Suite, including Outlook, TEAMS, Microsoft Project, Word, Visio, Excel, and PowerPoint.
3 years of experience with Core Financial Functions: General Accounting, Cost Accounting, Budget Control, Accounts Payable and Receivable, Asset Management and Offsets.
3 years of experience with Jira and Confluence
3 years of knowledge of Snowflake or similar cloud-based data platforms.
2 years of experience designing or supporting Power BI dashboards or Advantage-native reporting tools.
2 years of experience using SaaS testing tools, such as Test Savvy, for regression and UAT tracking.
What Luna Data Offers
Competitive compensation and benefits including health, dental, vision, STD/LTD insurance options.
Hybrid schedule.
Work on high profile projects.
This is contract opportunity based in Austin TX and no sponsorship can be provided. Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.
Principal IT Governance Analyst
Operations analyst job in Coppell, TX
***We are unable to sponsor for this permanent full-time W2 role***
is bonus eligible***
Prestigious Financial Company is currently seeking a Principal IT Governance Analyst. Candidate will be responsible for the development, implementation and oversight of programs within IT. Ensures the overall effectiveness and adherence to the governance framework and ongoing evaluation of IT's internal control environment.
Responsibilities:
Partner cross-functionally to analyze control data and drive continuous improvement in IT delivery processes and control frameworks
Develop sophisticated dashboards and analytical reports that demonstrate control adherence and highlight strategic improvement opportunities
Spearhead the development of key performance indicators (KPIs), key risk indicators (KRIs), and advanced metrics to empower IT leadership decision-making
Design and implement standardized communication templates and executive-level presentation materials that effectively convey complex technical information
Create comprehensive reports for senior and executive management that drive informed decision-making and strategic planning
Serve as a trusted advisor to stakeholders on control-related matters, providing clear guidance and recommendations
Lead multifaceted projects involving multiple systems, ensuring alignment with governance frameworks and regulatory requirements
Perform comprehensive gap analyses between existing controls and regulatory requirements, mapping processes to industry standards
Establish and maintain continuous monitoring frameworks to ensure ongoing compliance and control effectiveness
Provide subject matter expertise across various IT process domains
Collaborate closely with compliance and internal audit teams to ensure alignment of IT controls with regulatory expectations
Support remediation activities for identified findings, working with key IT stakeholders to implement effective solutions
Serve as a governance liaison during regulatory examinations and audit engagements
Identify and recommend emerging technologies and tools that enhance efficiency, quality, and security across IT systems
Anticipate emerging risks and proactively develop mitigation strategies
Lead special IT projects as needed to address organizational priorities
Apply strategic thinking to complex technical challenges, supporting teams in developing innovative solutions
Perform other duties as assigned that align with organizational objectives and department needs
Qualifications:
[Required] Strong analytical and data reporting skills
[Required] Ability to work across multiple levels of management
[Required] Able to succeed in fast-paced environment with frequent changes
[Required] Comfortable communicating with both technical and non-technical audiences
[Required] Takes the initiative to research, learn and deliver; anticipates the play
[Required] Humble, collaborative, and focused on making sure the entire team succeeds
[Required] Excellent oral and written communication skills
[Required] Working knowledge and experience of IT control frameworks and industry standards such as ITIL, COBIT, NIST Cybersecurity Framework (CSF), or similar industry-accepted standards and the principles embedded within them
[Required] Excel
[Required] PowerPoint
[Required] Dashboard reporting tools (e.g. Tableau and JIRA)
[Preferred] Experience with Security and DevOps tools
[Preferred] Integrated GRC management solutions such as Archer
Education and/or Experience:
[Required] BS degree in Computer Science, similar technical field, or equivalent practical experience
[Required] 10+ years of work experience
[Preferred] Work experience in the capital markets or information technology industry
Senior GRC InfoSec Analyst
Operations analyst job in Plano, TX
Direct Hire (No C2C or third-party submissions)
Schedule: 2 days onsite weekly
Interview Process: 1st round is onsite; 2nd round virtual
Responsible for driving the development, implementation, communication, and maintenance of technology policies, standards, and procedures that align with industry standards and regulatory requirements. Ensures technology processes adhere to regulatory requirements, effectively manage risks, and establish strong governance practices. Develops and implements controls, monitors compliance, and supports risk management activities.
Requirements:
Bachelor's Degree in Information Security, Computer Science, Information Technology, or a related field preferred.
Minimum of six (6)+ years' experience working in Cybersecurity GRC, policy development, risk management, or a similar field.
Experience with GRC tools (e.g., Archer, ServiceNow, OneTrust).
Proficiency in using data analysis and reporting tools (e.g., Excel, Power BI).
Relevant certifications such as CISM and/or CISA are highly desirable.
Other must haves:
Experience managing policy governance function such as leading policy updates, installing new policy, aligning regulatory & best practices
Technical Process - needs expertise around understanding of alignment & frameworks and will be working with Product Owner
Regulatory Frameworks
Preferred:
Financial services or banking background
ServiceNow IRM (Integrated Risk Management) experience
Duties:
Lead the development and implementation of comprehensive cybersecurity and IT policies, standards, and guidelines.
Continuously evaluate and update cybersecurity and IT policies to ensure they remain current and effective.
Ensure policies comply with relevant laws, regulations, and industry standards (e.g., NIST, FFIEC, GLBA, NYDFS, SOX, PCI-DSS).
Collaborate with cross-functional teams-including IT, legal, compliance, and other departments-to ensure cybersecurity policies align with business objectives.
Translate complex information and documentation into clear, user-friendly concepts.
Provide specialized expertise and consultation to perform framework-oriented risk assessments, identify deficiencies, generate reports, and recommend prioritized, actionable solutions to mitigate risks and enhance overall security posture.
Stay informed about the latest cybersecurity threats, trends, and best practices. Maintain accurate and up-to-date records of policy reviews, risk assessments, training activities, and incident responses.
Benchmark organizational policies against industry standards and best practices.
Develop and implement governance frameworks for cybersecurity policy management.
Monitor key performance indicators, conduct gap analyses and risk assessments, and implement frameworks as needed. Test and monitor the effectiveness of controls.
Establish feedback loops and analyze metrics to continuously improve cybersecurity policies based on audit findings, incident reviews, and emerging threats.
Lead and support internal and external audits and assessments of cybersecurity policies and practices. Ensure identified audit and assessment findings are tracked to closure.
Maintain comprehensive documentation of all cybersecurity policies, procedures, and related activities. Communicate policy requirements and updates to all relevant stakeholders.
Identify opportunities for innovation and improvement in cybersecurity policy and practice. Propose suitable mitigation strategies and verify the effectiveness of remediation plans.
Warehouse Management System Analyst
Operations analyst job in Houston, TX
Job Title: Warehouse Management System Analyst
Schedule: 8-5 CST
This role supports and maintains Memorial Hermann's Infor WMS environment, executing daily operational support, patching, SQL troubleshooting, workflow enhancements, and vendor coordination. The Analyst ensures smooth warehouse operations while supporting related robotic and replenishment systems.
Job Responsibilities:
• Support and maintain Infor WMS, ensuring daily operational stability
• Troubleshoot system issues using SQL queries and log analysis
• Install patches and coordinate updates
• Support warehouse workflows and system integrations
• Work with vendors and technical teams to resolve tickets
• Support related systems (6 Rivers, BlueBin, Picking tools)
• Document workflows, issues, and enhancements
• Provide onsite technical support to warehouse operations teams
Qualifications:
• Bachelor's degree preferred (or equivalent experience)
• Infor WMS experience required
• SQL experience required
• Strong understanding of warehouse operations and workflows
• Experience with warehouse automation tools preferred
• Ability to work onsite daily
Application Analyst
Operations analyst job in Irving, TX
Application Analyst II
REMOTE
Application Analyst II-REMOTE -Experience with Clinical 3rd Party Applications
Experience with cardiology, radiology, lab, PACS, Sleep Lab (Cadwell) and PFT (Breeze Suite)
Monday-Friday
Telecommunication Data & Financial Analyst(NEED ONLY US CITIZENS)
Operations analyst job in Richardson, TX
Title: Data & Financial Analyst
Job Type: Contract
Skills Required
Tableau , query running
Analytically Strong
Combination of data analyst and financial analyst. Strong Excel/Tableau/Smartsheet skills is key, with solid experience in both financial and operational reporting:
1. Develop and maintain data infrastructure
Gather data from multiple sources, maintain data sets and ensure data integrity. Proficiency in nSAP/1ERP will be advantageous
2. Perform data analysis and management reporting
Identify, analyze and interpret trends using advanced Excel/Tableau/Smartsheet features. Conduct financial and operational performance analysis. Produce reports for performance tracking, budgeting, planning and forecasting purposes
3. Create data visualizations
Design and build data visualizations (including charts, tables and dashboards) using Excel, Tableau and/or Smartsheet to present complex data in a clear, simple and impactful manner
4. Collaborate and communicate findings
Work with stakeholders through the data analysis and reporting workflow. Present findings and recommendations to stakeholders in a clear, concise manner
5. Support process improvements
Identify opportunities to streamline existing reporting and management processes
Thanks
Aatmesh
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