Operations associate jobs in Burlington, NC - 105 jobs

This position requires an advanced understanding of loan products and in-depth loan industry experience, and the ability to handle complex maintenance and service activities. The Loan Operations Associate III supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities. Position Accountabilities Ability to work effectively with minimal supervision and be a team player Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy Supports other teammates within the team Understanding assigned process and procedures as it relates to the job task Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures Ensure excellent service is provided to our internal partners and customers Identifies and resolves issues within assigned function Performs all other job duties as assigned Provide high degree of professionalism and confidentiality in handling and having access to sensitive information. Takes accountability for entire process from receipt of work to resolution and closure. Provide recommendations on areas of opportunities Advanced understanding of loan documentation and the ability to apply complex legal concepts to system entries Perform advanced loan maintenance, code corrections and/or changes, reversals and reapplication of payments Perform manual interest accrual calculations Perform loan boarding of complex loans to core operating systems with accuracy Process complex loan modifications, conversions, and extensions Participate in the production year-end regulatory tax reporting and corrective reporting Comply with dual control standards as required Ensure daily production goals are met and maintain quality Participate on assigned projects Perform research with regard to complex loan and general ledger accounts Manage complex syndication, participation, Equipment Finance and SWAP transactions Perform complex manual system updates, form generation, and billing schedules Assist with SBA, Federal Reserve Bank, and FHLB pledging reporting activities Provide cross-training to department teammates, as needed Handle escalated customer requests Support the functions outlined in the Loan Operations Associate I and Loan Operations Associate II roles as needed Organizational Relationship This position reports to the Supervisor - Loan Operations Position Qualifications Education & Experience High School diploma or equivalent required. Minimum 3 years loan servicing experience or 5 years of operations or related experience REQUIRED Banking, accounting or finance experience required Knowledge & Skills Advanced experience with MS Office Suite High level of accuracy and great attention to detail Excellent customer service skills Excellent oral and written communication skills Detail oriented and quality focused Flexible, able to adapt to change Ability to prioritize tasks and meet deadlines Able to handle and prioritize multiple assignments Experience with loan operations processes Familiar with complex loan documents and concepts Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Building Locally, Leading Nationally Top 50 Homebuilder Nationwide, #6 Best Place to Work, Top 10 Privately-Held Businesses in NC, Builder of the Year Award Recipient! Why Eastwood Homes? Founded in 1977, Eastwood Homes is a privately-held residential homebuilder dedicated to providing homes of exceptional value and outstanding craftsmanship in nine divisions and four states throughout the Southeast region. With almost 50 years of experience and 24,000 home closings, Eastwood Homes prides itself on offering more than just a place to live, we offer a way of life for homeowners and employees alike. We invite you to join our team of dedicated, motivated, and passionate professionals and experience the true meaning behind our company motto, Built with Care. Position Summary: The Construction Operations Administrator provides administrative and coordination support to Homebuilding Department Manager(s) and the Construction team. The role is responsible for managing permits, housing start documentation, construction-related records, and administrative processes that support timely and accurate homebuilding operations. This position is focused on execution support and documentation control and does not include ownership of construction decisions, budgeting authority, or field supervision. Basic Function: The primary function of the Construction Operations Administrator is to coordinate and administer permitting activities, housing start processes, and construction documentation while providing general administrative support to construction leadership and project staff. Scope: The Construction Operations Administrator must: Demonstrate proficiency in standard office equipment and personal computers. Effectively interact with municipal agencies, subcontractors, suppliers, and internal Company personnel. Demonstrate working knowledge of Microsoft Office applications including Excel, Word, Outlook, and Teams. Manage multiple deadlines and priorities with minimal direct supervision. Maintain organized digital and physical filing systems. Perform limited travel as required for permitting activities or document retrieval. Duties and Responsibilities: Permits & Construction Documentation Coordinate with local municipalities, agencies, and internal teams to request, obtain, and track construction plans, permits, and required documentation. Ensure all permit materials are accurate, complete, and submitted within required timelines. Perform limited travel as needed for meetings and document retrieval related to permitting activities. Housing Starts Administration Prepare and distribute housing start packages for assigned communities. Prepare, maintain, and distribute weekly start status reports and input required flash reporting data. Prepare and distribute customer start letters, warranty enrollment documentation, and vendor material orders for each start. Administer architectural and engineering blueprint orders through outside services. Generate and maintain master house files from contract receipt through ratification and up to house start. Generate and maintain incoming contract, change order, and issue logs for management review. Construction Team Administrative Support Provide administrative and logistical support to construction and project management staff, including document preparation, scheduling assistance, information requests, and general coordination. File, track, and maintain contracts, change orders, and related construction documentation. Maintain Drive Thru and Common Area information as assigned. Cost, Purchasing & Corporate Support (Administrative Only) Assist in collecting, reviewing, and organizing project cost information, contractor bids, and estimates. Maintain accurate records and assist with comparisons to support budgeting and decision-making processes. Facilitate the collection and reporting of corporate-level supplier and subcontractor program information as required. Assist, as requested, with purchasing activities and accounts payable processing. General Administrative Duties Maintain organized digital and physical files using Microsoft Office applications. Create, update, and manage spreadsheets, documents, and correspondence efficiently. Provide general office support as required. Perform other duties as assigned. Working Conditions: Work Week: Monday through Friday; occasional Saturdays as workload requires. Work Hours: Minimum 8:30 a.m. to 5:00 p.m. Lifting: Minor lifting required periodically (up to 20 pounds). Transportation: Dependable transportation required for permit-related activities. Qualifications: Strong interpersonal and communication skills Ability to multitask and meet deadlines Proficient in Microsoft Office Ability and willingness to work cooperatively with and in support of others Working knowledge of residential construction application procedures and related processes Aside from our happy homeowners, we know that no one is more vital to our success than our team members. For your success and well-being, we offer competitive compensation, challenging opportunities for growth, a comprehensive benefits package including a 401K, and a fun environment in which you can thrive both professionally and personally! Will you join us?

Are you looking for a high energy, strategic, and fast-paced position as a Client Care Operations Intern? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. WHAT CAN RELIAS OFFER YOU? Full time, paid internship! Running Tuesday, May 26th to Friday, August 7th, 2026 All internships are project based and report to a Relias People Manager. Flexible work environment with 4 days a week in the office. Comprehensive 2-day onboarding program - a great introduction to our company, customers and culture! Full time roles available after graduation. Growth and career advancement opportunities! 20%+ annual employee promotion and transfer rate Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science Are you detail-oriented and passionate about data integrity? Do you enjoy analyzing customer information and finding ways to improve processes? If so, come spend a summer working with the Client Care Operations team at Relias. You'll play a vital role in preparing for our strategic vision by helping us ensure our data is clean and actionable. You'll learn about customer segmentation, data hygiene best practices, and how to utilize our Customer Relationship Management (CRM) tools effectively. WHAT YOU'LL DO: * Conducting data hygiene assessments in our CRM tool to identify missing or misaligned customer data. * Analyzing data within the Relias platform to support customer migrations. * Assisting in grouping customers into cohorts based on platform usage, desired outcomes with Relias, and customer segments. * Collaborating with cross-functional teams to ensure accurate data representation and reporting. * Documenting findings and providing recommendations for data improvement initiatives. YOU'VE GOT WHAT IT TAKES IF YOU HAVE: * Majoring in Data Science, Business Administration, Marketing, or a related field is preferred. * Strong analytical skills and attention to detail. * Ability to work collaboratively in a team environment as well as independently. * Proficiency in Microsoft Excel and familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus. * Experience Required (Minimum required) * Experience with data entry, data analysis, or CRM tools. * Familiarity with customer segmentation strategies and practices. Relias is an Equal Opportunity Employer and a Drug-Free workplace Company: Relias LLC Country: United States of America State/Region: North Carolina City: Morrisville Postal Code: 27560 Job ID: 285671

Full-time Description : Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we're in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit ************** or follow them on LinkedIn. Who We Are: Sometimes, a group of people come together and create something amazing. They don't let egos get in the way. They don't settle for the status quo, and they don't complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That's the culture, the moxie, and the story of Aspida. Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that's why we're doing things differently than everyone else in our industry. We're dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers. What We Are Looking For: Individuals in this role are responsible for the client experience and their satisfaction with our organization. The ideal candidate must be energetic, positive, and motivated to provide an exceptional client experience on every single contact. The right person for this role has strong organization skills and capacity to learn and repeat product specifics and business rules in a way that clients will understand. Individuals must have strong communication skills and a spirited personality with the ability to work with and adjust to all other personality types. Successful CSRs will handle a client's spoken and unspoken needs in a fast-efficient manner and find satisfaction in working as a team to create the highest level of customer satisfaction in the industry. This role is required to be onsite 3 days a week at our Durham, NC headquarters. What You Will Do: Manage all correspondence with clients pertaining to service and claims needs. Always communicate with clients respectively and professionally. Communication channels include phone, email, chat, and text. Respond quickly and effectively when a need is presented from a client. Handle all requests to completion only involving other departments or manager when necessary or with escalated issues. Follow up on issues until resolution. Process service requests for contract withdrawals, surrenders, ownership & beneficiary changes. Explain contract benefits and provide wide-ranging information regarding company products and contract transactions. Strive to improve client relationships with every contact and work to conserve contracts when client is considering other carriers. Maintain detailed knowledge of all products and current knowledge of all Customer Support procedures including business rules. Provide technical assistance to clients in accessing and maneuvering within the Aspida client portal. Support teammates and leadership as needed to ensure highest quality service is always provided. Be an agent of change promoting our digital platforms both internally and externally. Maintain open lines of communication with management regarding developments within areas of assigned responsibilities and perform special projects as requested. What We Provide: Hourly, DOE Long-Term Incentive Plan Full-Time Full Benefits Package Available What We Believe: At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. Requirements What We Require: Must have NC Life License - will allow 90 days to obtain. Must have minimum of 1-3 years applicable experience. Clear and concise written and verbal communication skills. Must pass call center simulation testing - demonstrate ability to use computer, listen, and multitask. Ability to thrive in a team environment and maintain positive energy in the face of adversity. Intermediate PC skills including all Microsoft Office Software. Must adhere to schedule requirements demonstrating dependability and reliability.

Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. The Regulatory Operations Specialist provides hands-on regulatory affairs support for new product marketing approvals and renewals for existing products, legalizations, and Certificate to Foreign Government (CFGs), including development of regulatory requirements and supporting submissions. Responsibilities include compliance with applicable regulations, standards and established corporate policies and procedures Key Responsibilities: 1. Support various applications (i.e., 510(k), PMA Supplements and Technical Documentation) to receive product clearance / approvals for new products and maintain existing registrations globally. 2. Support maintenance of Technical Files compliant to the MDD 93/42/EEC and Technical Documentation compliant to the EU MDR 2017/745. 3. Perform and coordinate legalization of Regulatory documents. 4. Coordinate administrative payment to government agencies. 5. Execute regulatory/legal blocks and licensing in system for various geographies worldwide. 6. Maintain dossiers and regulatory documentation organization in databases and SharePoints. 7. Communicate with Regulatory Agencies regarding requests for documentation, CFGs, declaration of conformity, and changes of products, including manufacturing, design and new product development. 8. Support Regulatory during internal audits and external audits by regulatory agencies. 9. Support Regulatory cross-functional teams for projects as assigned. 10. Perform Regulatory Assessments for design, manufacturing, and labeling changes to ensure compliance with regulations and standards where the product is registered. 11. Research requirements and set priorities while maintaining project schedules. 12. Execute additional responsibilities as defined by management. Education and Experience (Knowledge, Skills & Abilities) * Bachelor's Degree in Life Sciences, Engineering or other related discipline. * 1-2 years of experience in Regulatory Affairs, preferably in the medical device industry. * FDA, EU, Health Canada, Brazil, Japan, and Australia registration experience. * Ability to develop clear, concise, and timely oral and written communication and reports. * Experience with SAP and GTS module. * Excellent communication skills, oral and written, with all levels of personnel. * Must be detail oriented and possess considerable organizational skills. * Ability to effectively partner with employees, management, department, and cross-functional teams to meet performance objectives and to support mission and vision of the Company. Place in the Organization: Reports to Director, Regulatory Affairs Are you the top talent we are looking for? Apply now! Hit the "Apply" button to send us your resume and cover letter. Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.

Voltage is seeking a detail-oriented SAP Operation Specialist to help drive accuracy and efficiency across our growing organization. In this role, you ll be responsible for maintaining, monitoring, and processing daily transactions within the SAP system to ensure data accuracy and smooth workflow across multiple departments. You ll support production, procurement, logistics, and finance by executing system entries, generating reports, troubleshooting issues, and collaborating with cross-functional teams to uphold data integrity in a fast-paced manufacturing environment. The ideal candidate is adaptable, proactive, and able to transition seamlessly between office locations as Voltage expands into new facilities. What You ll Do: Manage daily SAP operations including data entry, transaction processing, and reporting Configure and support SAP modules (FI/CO, MM, SD) through testing and go-live phases Collaborate across departments to ensure seamless system integration and data accuracy Maintain master data (materials, BOMs, vendors, work centers) and support inventory control Provide first-level SAP user support and assist with system audits and upgrades Lead user training and contribute to system documentation and knowledge base What You Bring: Associate or Bachelor s degree in Business, IT, Supply Chain, or related field preferred 1 3 years of hands-on SAP experience (B1 or S/4HANA) in manufacturing, logistics, or operations Familiarity with SAP MM, PP, or SD modules is a plus Strong Excel skills and understanding of transactional data flow Excellent organizational and communication skills Chinese language skills are a bonus Why Join Us? Be part of a collaborative and inclusive team Work onsite in a vibrant environment with occasional visits to production areas Enjoy opportunities for growth and development in enterprise systems Voltage LLC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: 1400 Yanceyville Street, Greensboro, NC, 27405 Job Grade: 6 primary functions: Responsible for monitoring various reports, processing daily Returned Deposited Checks received from the Federal Reserve Bank, processing wire transfers, processing share draft and ACH items, processing shared branching transactions, preparing and mailing required member correspondence and mail room administrative duties. responsibilities: Process returned deposited checks from the Federal Reserve daily and place holds on large item returns as notified. Process share draft exception entries and balance daily settlement. Process ACH exception entries and balance daily settlement. Process shared branching entries and balance daily settlement. Process wire transfer requests as needed in a timely manner. Process and document levy and/or garnishment orders received from federal, state, and local authorities, seeking legal guidance as needed in a timely manner. Process and provide documentation for any legal requests including court subpoenas while maintaining a high level of confidentiality. Perform daily check deposit processing (branch, ATM and mobile). Complete optical scanning, indexing and verifying when time permits and as necessary. Prepare and mail outgoing member correspondence (courtesy pay letters, cd maturity and renewals, mortgage statements, etc...), if applicable to the location. Sort and distribute mail; prepare outgoing US mail; prepare branch courier bags (if applicable); and process mail-in deposits as needed. Maintain integrity of members' records in a confidential manner. Provide assistance to co-workers with projects or other duties when necessary. Provide back up support to Card Specialist role as needed. Comply with all federal regulations, credit union policies and procedures, including Bank Secrecy and the USA Patriot Act. Perform job duties in accordance with the Credit Union's values, mission and vision. Perform other various duties as needed and assigned. minimum requirements: High school diploma or equivalent required. Prior Financial Institution experience preferred. Thorough knowledge of credit union's products and services. Working knowledge of general accounting principles. Intermediate user of Excel and spreadsheets. Good communication, strong organizational and interpersonal skills. Detail-oriented with the ability to prioritize efficiently and meet deadlines.

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary: The Communications Operations Specialist will be a critical part of our internal communications team, supporting logistics, coordination, reporting and technical needs for company-wide communications initiatives. You'll work closely with IT, business units, and the Communications team to ensure messages, information and virtual events are delivered seamlessly. You'll also track and analyze data from events, surveys, and other channels to help shape future strategies. This is a great opportunity to build hands-on skills in event logistics, data reporting and content creation while contributing to meaningful projects that connect and engage employees across the company. This role is ideal for someone who thrives on making things run smoothly behind the scenes, problem-solving and contributing to creative communication strategies that engage employees across our organization. The Communications Operations Specialist will be a member of Arch's global Branding and Employee Communications team, which is based in Greensboro, North Carolina. Key Responsibilities: Event Logistics and Execution • Plan, coordinate and execute webinars, live streams and related events • Manage platform setup, scheduling and technical checks for livestream events using tools such as MS Teams, Zoom Webinars or similar platforms • Collaborate with presenters and stakeholders to ensure smooth delivery of live and recorded communications Technical Coordination • Serve as a liaison between communications, IT and business units for technical troubleshooting and coordination of video projects • Help resolve issues related to virtual event tools, streaming and content sharing Reporting and Analytics • Gather and track analytics to support communications planning and strategy • Coordinate and analyze employee surveys to identify trends and actionable insights • Maintain internal metrics dashboards and help build reports for routine reporting Content and Editorial Support • Write clear, concise and engaging content for use on internal communication channels, including the company intranet and signage • Assist in maintaining and updating pages on the company intranet, ensuring accuracy and relevance Qualifications: • Bachelor's degree in communications, marketing, journalism, public relations, data analysis, business administration or a related field OR equivalent work experience • Minimum of 2 years of relevant work experience • Experience with live streaming or webinar platforms and content management tools • Experience producing reports and analyzing communication metrics • Solid copywriting and editing skills • Strong attention to detail, excellent organizational skills and an ability to manage multiple tasks simultaneously • Calm and resourceful approach to troubleshooting under pressure • Ability to work collaboratively and strong interpersonal skills • A creative mindset, a passion for storytelling, innate curiosity and a willingness to learn new things. For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $60,000 - $75,000 (Bonus target 7%) Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC

Science 37's mission is to accelerate clinical research by enabling universal trial access for patients. Through our solutions; Direct-to- Patient Site and Patient Recruitment, we accelerate enrollment by expanding the reach of clinical trials to patients beyond the traditional site and rigorously qualifying patients prior to referring them to a traditional site. Our solutions are powered by a proprietary technology stack with in-house medical and operational experts that enhance quality through standardized workflows and best-in-class study orchestration. The Site Operations Specialist plays a critical role in overall site enablement and the successful execution of clinical trials. This position supports a wide range of functions essential to the start-up, implementation, and conduct of Phase I, II, III, and IV clinical studies. Working cross-functionally, the Site Operations Specialist provides operational support to Site Operations Managers, Logistics Managers, Medical Record Supervisors, Recruitment Operations Managers, Scheduling Logistics Managers, Clinical Project Managers, and Clinical Research Coordinators. Key responsibilities include supporting study start-up activities, maintaining and tracking clinical budget data, assisting with medical record acquisition and follow-up, coordinating logistics and visit scheduling, and contributing to the upkeep of clinical dashboards, metrics, and multi-system administration. This role is also responsible for data entry and ensuring accurate tracking and filing of essential documents within the Investigator Site File. As a foundational member of the clinical operations team, the Site Operations Specialist ensures operational readiness and efficiency across departments, making this role indispensable to the broader success of site activation and trial delivery. DUTIES AND RESPONSIBILITIES Duties include but are not limited to: Drafts agendas and minutes for internal and/or external Study Team meetings Responsible for maintaining key study trackers, including but not limited to Study Contacts Lists, Study Question and Answer Logs, Site Budgets Log, clinical site contracts tracker, medical record status, and participant trackers. Assists in creating and update of Investigator Site Files, including any e-filling or printing of required study documents Tracks required documentation for study start-up and close out Assists in tracking and finalizing study plans as requested by study team Assists in vendor management, including the efficient use of web tools such as IWRS, IRB web portals and central lab web portals to track the progress of studies and to ensure the studies are running smoothly Reviews data queries for accuracy and consistency prior to distribution to clinical sites Maintains complete and accurate clinical study documentation Represents Science 37 in a professional manner; establishes and maintains good relationships with investigators and all other study personnel Assists with coordinating Investigator Meeting attendees and items with Sponsor(s) Performs additional study related functions as required, e.g., preparation of and tracking payments to investigators, and participation in clinical project planning Supports the maintenance of the clinical dashboard Performs first pass data entry (if required) Links CRFs to any Data Clarifications Forms/ information (if paper) Files/ uploads documents after scanning Attend Staff Meeting as needed Supports clinical documents filing Supports Logistics Support Medical Record Acquisition/follow up Supports front desk office staff as needed Supports scheduling of participant visits Other tasks as assigned Technical Skills: Clinical Research Knowledge Understanding of clinical trial phases (I-IV), GCP (Good Clinical Practice), and basic regulatory requirements Familiarity with clinical trial documents and workflows (e.g., ISF, CRFs, ICFs) Data and Document Management Experience with eTMF systems and document control Ability to manage and organize large volumes of trial documentation Skilled in accurate data entry and quality control Clinical Systems Proficiency Comfortable using CTMS, IWRS/IRT systems, and vendor portals (e.g., IRB, central lab) a plus Proficient in Microsoft Office and Google Applications Experience with dashboards or reporting tools is a plus Scheduling and Logistics Coordination Experience supporting scheduling of patient visits and managing site logistics is a plus Ability to coordinate across multiple teams and timelines Soft Skills: Attention to Detail Ability to manage complex documentation with accuracy and consistency Vigilant in identifying errors or missing information Organizational Skills Excellent time management with the ability to prioritize multiple tasks Structured and systematic in tracking deadlines and deliverables Communication Skills Strong written and verbal communication for clear documentation and correspondence Professional demeanor when interacting with sponsors, sites, and internal teams Team Collaboration Works effectively within cross-functional teams Willing to assist in multiple areas to meet site and study needs Adaptability and Initiative Able to pivot between tasks and handle shifting priorities in a dynamic environment Proactive in identifying ways to improve operational efficiency Core Competencies: Accountability: Takes ownership of assigned tasks and delivers high-quality work with minimal oversight Problem-Solving: Can troubleshoot basic operational issues and escalate appropriately Confidentiality and Integrity: Handles sensitive patient and trial data with discretion Customer Service Orientation: Maintains professionalism and responsiveness in support of clinical sites and participants Process-Oriented Mindset: Follows established protocols while contributing to continuous improvement efforts QUALIFICATIONS & SKILLS Qualifications The following qualifications are preferred/or equivalent applicable experience: Associate's or Bachelor's degree in a life sciences, healthcare, or related field preferred 1+ years of clinical research or administrative experience, preferably in a sponsor, CRO, or site setting Strong organizational and multitasking skills with high attention to detail Proficiency in Microsoft Office Suite and familiarity with clinical trial systems Excellent written and verbal communication skills Ability to work both independently and collaboratively in a fast-paced environment Commitment to maintaining confidentiality and compliance with regulatory standards Capabilities Required to be in the North Carolina office 5 days a week for 6 months, following approval, may move to rotation of 3 days a week in office. Up to 10% travel, as needed, for study visits, training, project team meetings, client presentations and other professional meetings/conferences as needed Ability to communicate in English (both verbal and written); fluency in other languages is a plus. May require extended or unusual work hours based on research requirements and business needs. DIRECT REPORTS No direct reports BENEFITS At Science 37, our focus is to provide you with a comprehensive and competitive total reward package that supports you at all stages of your career - both now and into the future. Our success depends on the knowledge, capabilities, and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work that adds to your professional development. Science 37 is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed. Submit your resume to apply! To learn about Science 37's privacy practices including compliance with applicable privacy laws, please click here

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description This position is responsible for reviewing and coordinating responses to bidding documents, customer purchase orders, and negotiating commercial terms consistent with our company's standard terms of sales and purchase, with the support of the Corporate Legal Department and Senior Management. Responsibilities for this position will include (but not be limited to): * Reviews bid and contract documents, confidentiality agreements, purchase orders and other legal documents to identify commercial and legal issues. * Coordinates review of documents with Legal and Finance groups as required. * Prepares summary of Comments and Clarifications for inclusion in bid responses. * Negotiates commercial terms and conditions with customers and suppliers, both verbally and in writing. * Works with selling and purchasing personnel to facilitate up-front specifications of terms and conditions. * Secures bid and performance bond documents and certificates of insurance as needed. * Monitoring and obtaining bond releases at the end of the required period. * Certificate of insurance updates and distributions. * Assist and coordinate with legal and project management on collection matters with letters and payment bond claims. * Ensures proper record retention for all legal documents and agreements according to applicable requirements. Qualifications Qualifications: * 2+ years of contract administration experience * Bachelor's degree in Business, Law or a related field preferred * Strong attention to detail * Excellent organizational skills * Basic understanding of contract terms and legal terminology Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary: The Communications Operations Specialist will be a critical part of our internal communications team, supporting logistics, coordination, reporting and technical needs for company-wide communications initiatives. You'll work closely with IT, business units, and the Communications team to ensure messages, information and virtual events are delivered seamlessly. You'll also track and analyze data from events, surveys, and other channels to help shape future strategies. This is a great opportunity to build hands-on skills in event logistics, data reporting and content creation while contributing to meaningful projects that connect and engage employees across the company. This role is ideal for someone who thrives on making things run smoothly behind the scenes, problem-solving and contributing to creative communication strategies that engage employees across our organization. The Communications Operations Specialist will be a member of Arch's global Branding and Employee Communications team, which is based in Greensboro, North Carolina. Key Responsibilities: Event Logistics and Execution * Plan, coordinate and execute webinars, live streams and related events * Manage platform setup, scheduling and technical checks for livestream events using tools such as MS Teams, Zoom Webinars or similar platforms * Collaborate with presenters and stakeholders to ensure smooth delivery of live and recorded communications Technical Coordination * Serve as a liaison between communications, IT and business units for technical troubleshooting and coordination of video projects * Help resolve issues related to virtual event tools, streaming and content sharing Reporting and Analytics * Gather and track analytics to support communications planning and strategy * Coordinate and analyze employee surveys to identify trends and actionable insights * Maintain internal metrics dashboards and help build reports for routine reporting Content and Editorial Support * Write clear, concise and engaging content for use on internal communication channels, including the company intranet and signage * Assist in maintaining and updating pages on the company intranet, ensuring accuracy and relevance Qualifications: * Bachelor's degree in communications, marketing, journalism, public relations, data analysis, business administration or a related field OR equivalent work experience * Minimum of 2 years of relevant work experience * Experience with live streaming or webinar platforms and content management tools * Experience producing reports and analyzing communication metrics * Solid copywriting and editing skills * Strong attention to detail, excellent organizational skills and an ability to manage multiple tasks simultaneously * Calm and resourceful approach to troubleshooting under pressure * Ability to work collaboratively and strong interpersonal skills * A creative mindset, a passion for storytelling, innate curiosity and a willingness to learn new things. For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $60,000 - $75,000 (Bonus target 7%) * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC

Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.

As an Operations, Specialist, you play a critical role in the everyday success of the organization. In this administrative business operations role, you will have indirect responsibility for leading and supporting fulfillment teams, providing customer support, and designing efficient and effect routes. You will need to remain calm under pressure, utilize professional judgement, and practice excellent communication to achieve the desired outcomes of this role. You must be located in the Raleigh/Durham, North Carolina area. Job Responsibilities Fulfillment Support Order intake processing to include: Order entry into order management system (OMS) Date confirmations Note entry Parts / tools / accessory procurement and validation for future orders Permitting and licensing requirement actions Routing to include: Designing routes to meet customer experience and financial expectations Resource assignment and route communication Capacity and market setup review and subsequent action Product availability review and communication Real time route monitoring and communication Connect directly with fulfillment resources to advise, support, and solve situations that arise Customer Support Inbound and outbound customer communication via email, phone and chat to include: Job site readiness confirmations Reschedule requests Escalations and damage claim resolution Route progress / impact updates Operations and Analytics Prepare and present business updates on market-level performance Produce insights used to drive growth, cost reduction, and over performance management Perform root cause analysis by deconstructing customer experiences Validate and take action on vendor and customer invoicing Complete audits of order details and job completion resulting in improved accuracy and revenue Required Qualifications High school diploma or equivalent Benefits: We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), 401(k) match, life insurance, paid holidays and PTO, disability, and career development opportunities. About Allegro Home Delivery: We are a fast-growing nationwide logistics and transportation company with a focus in the middle and final mile home delivery market. Our methodology is taking ownership of the product from origination until it is in the customer's home. Retailers, distributors, and manufacturers rely on us to orchestrate the fastest deliveries, with the most comprehensive in-home experience. We provide employment opportunities to all employees and applicants for employment without regard to race (inclusive of traits associated with race, including but not limited to hair texture and hair styles such as braids, locs and twists), color, religion, sex (including sexual orientation, gender identity and gender expression), pregnancy, citizenship, national origin, age, disability (including mental health), military service, veteran status, genetic information, union membership, creed, marital status, familial status, status with regards to public assistance, membership in a local human rights commission, use of lawful consumable products, or any other status protected by law.

Join our team as a Procurement Operations Specialist. You will manage the end-to-end ordering and invoicing processes for a department within a pharmaceutical client. As the primary owner of orders and quoted orders from initiation through final invoice and closure, you will ensure seamless business operations by partnering with internal colleagues and vendors to resolve issues promptly. Responsibilities * Enter and manage all orders using the primary system. * Handle all invoice issues associated with each order. * Collaborate with vendors and internal teams to resolve discrepancies. * Process manual and quoted orders with approved vendors. * Ensure accurate coding, cost centers, and multi-project allocations. * Maintain the order lifecycle through completion and financial closure. * Manage a volume of 10-15 orders per day. * Support MSAT with a mix of simple and complex orders. Essential Skills * 1-2 years of hands-on experience with the primary system/SAP/MS Suite. * Highly detail-oriented, with accuracy being critical. * Comfortable learning and applying pharmaceutical coding systems. * Ability to manage multiple cost centers and project billing. Additional Skills & Qualifications * Pharmaceutical experience is not required. * Experience with SAP is a plus. * Proficiency in Microsoft Office, including Excel and Teams. * Familiarity with Power Apps and Power BI dashboard. * Experience with Taulia for PO reporting. * Strong customer service and data entry skills. Work Environment The role requires on-site presence for the first month for training, with potential flexibility afterward. The position follows a standard Monday through Friday, 8 AM to 5 PM schedule. This opportunity allows you to engage with multiple managers and vendors, supporting MSAT and contributing to innovative projects crucial for the future of the pla Job Type & Location This is a Contract position based out of Sanford, NC. Pay and Benefits The pay range for this position is $20.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Sanford,NC. Application Deadline This position is anticipated to close on Jan 21, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Process and verify construction reports for new and remodeled QSR locations. Respond to customers, account manager, and field team inquiries in a timely manner. Update and modify reports based on field team feedback to ensure accuracy. Submit installation order requests and account number setups in SAP/CRM. Review and update billing information to ensure proper account alignment. Collaborate with account managers to resolve billing discrepancies and support customer-facing communications. Contribute to installation process improvement projects, focusing on workflow efficiency and automation. Required Skills: Associate degree in Business Administration or related field Proficiency in SAP applications and CRM systems Intermediate Excel skills (pivot tables, formulas, data analysis). Strong business acumen with adaptability to technology-driven solutions 5 plus years of professional experience, particularly in customer-facing and sales support roles. Preferred Skills: Troubleshooting skills to support automation and sales initiatives. Strong organizational skills with the ability to manage multiple tasks. High attention to detail and accuracy. Self-motivated and proactive approach to work. Soft Skills IT systems for trouble shooting projects and processes. Education Associate's degree

Are you looking for a high energy, strategic, and fast-paced position as a Product Operations Intern? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. WHAT CAN RELIAS OFFER YOU? Full time, paid internship! Running Tuesday, May 26th to Friday, August 7th, 2026. All internships are project based and report to a Relias People Manager. Flexible work environment with 4 days a week in the office. Comprehensive 2-day onboarding program - a great introduction to our company, customers and culture! Full time roles available after graduation. Growth and career advancement opportunities! 20%+ annual employee promotion and transfer rate Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science Are you passionate about data-driven decision-making and optimizing product performance? Do you enjoy working with analytics tools and creating actionable insights? If so, spend your internship with the Product Management team, helping to establish best practices for product analytics. As a Product Operations Intern, you'll work on defining how our product management team monitors retention, adoption, and utilization. You will also develop dashboard templates for new feature launches and monitor existing feature performance. Additionally, you'll create guides to help PMs effectively leverage analytics in their decision-making process. You'll gain hands-on experience with Pendo and Power BI, access Reforge for professional development, and work closely with experienced product managers to shape data-driven strategies. WHAT YOU'LL DO: * Develop dashboard templates to track product and feature performance. * Establish best practices for using analytics and customer feedback in feature monitoring and decision-making. * Analyze retention, adoption, and utilization metrics to provide insights. * Analyze segmented customer feedback to provide insights * Create guides and documentation to help PMs leverage analytics tools effectively. * Collaborate with product managers to refine data collection and reporting methods. * Work with Pendo and Power BI to visualize and track key product metrics. YOU'VE GOT WHAT IT TAKES IF YOU HAVE: * Currently pursuing a degree in Business, Data Science, Product Management, or a related field is preferred * Experience with Excel, SQL, Power BI, or other analytics tools is a plus. * Prior coursework or experience in product management, business analytics, or data visualization is preferred. * Strong analytical mindset and interest in data-driven product decisions. * Basic understanding of product analytics concepts (e.g., retention, adoption, engagement). * Familiarity with data visualization tools (Pendo, Power BI, or similar). * Excellent communication and documentation skills. * Ability to synthesize complex data into actionable insights. * Self-starter with strong problem-solving skills. Relias is an Equal Opportunity Employer and a Drug-Free workplace Company: Relias LLC Country: United States of America State/Region: North Carolina City: Morrisville Postal Code: 27560 Job ID: 285668

: Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we're in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit ************** or follow them on LinkedIn. Who We Are: Sometimes, a group of people come together and create something amazing. They don't let egos get in the way. They don't settle for the status quo, and they don't complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That's the culture, the moxie, and the story of Aspida. Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that's why we're doing things differently than everyone else in our industry. We're dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers. What We Are Looking For: The Annuity Specialist is responsible for our distribution partner's experiences and satisfaction with our organization. This role requires individuals to build positive, effective, and quality relationships that inspire producers to do business with Aspida. The right person for this role will have a strong work ethic, be a quick learner, expert communication skills, an energetic personality, and enjoy working with others. This role reports to the Operations Manager and is required to be onsite 3 days a week at our Durham, NC headquarters. What You Will Do: Manage all correspondence with distribution partners pertaining to sales & service. Respond quickly and effectively when a need is presented from a partner. Handles all requests to completion only involving other departments when necessary or with escalated issues. Follow up on issues until resolution. Maintain detailed knowledge of all products and current knowledge of all operational procedures including business rules. Maintain working knowledge of Qualified/IRA rules and how they apply to Annuities. Build lasting relationships with distribution partners and provide a personalized experience to all producers of Aspida. Provide technical assistance to producers and organizations with Aspida onboarding portal, illustration system, and e-application. Be an active participant in analyzing products, services, and business processes to ensure partners satisfaction. Propose solutions that will benefit all parties. Actively promote Aspida products and services. Be an agent of change promoting our digital platforms both internally and externally. Maintain open lines of communication with management regarding developments within areas of assigned responsibilities and perform special projects as requested. Communicate and interact respectfully and professionally with all partners, coworkers, management, and customers. What We Provide: Hourly, DOE Long-Term Incentive Plan Full-Time Full Benefits Package Available What We Believe: At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. Requirements What We Require: Must have NC Life License. Must have Annuity and Qualified Plan experience or comparable insurance sales/financial services experience. Clear and concise verbal and written communication skills. Ability to thrive in a team environment and maintain positive energy in the face of adversity. Strong PC skills including all Microsoft Office Software. Demonstrate dependability and reliability. Strong, empathetic leader. Experience working on multiple projects at once. Exceptional attention to detail.

Job Description As an Operations, Specialist, you play a critical role in the everyday success of the organization. In this administrative business operations role, you will have indirect responsibility for leading and supporting fulfillment teams, providing customer support, and designing efficient and effect routes. You will need to remain calm under pressure, utilize professional judgement, and practice excellent communication to achieve the desired outcomes of this role. You must be located in the Raleigh/Durham, North Carolina area. Job Responsibilities Fulfillment Support Order intake processing to include: Order entry into order management system (OMS) Date confirmations Note entry Parts / tools / accessory procurement and validation for future orders Permitting and licensing requirement actions Routing to include: Designing routes to meet customer experience and financial expectations Resource assignment and route communication Capacity and market setup review and subsequent action Product availability review and communication Real time route monitoring and communication Connect directly with fulfillment resources to advise, support, and solve situations that arise Customer Support Inbound and outbound customer communication via email, phone and chat to include: Job site readiness confirmations Reschedule requests Escalations and damage claim resolution Route progress / impact updates Operations and Analytics Prepare and present business updates on market-level performance Produce insights used to drive growth, cost reduction, and over performance management Perform root cause analysis by deconstructing customer experiences Validate and take action on vendor and customer invoicing Complete audits of order details and job completion resulting in improved accuracy and revenue Required Qualifications High school diploma or equivalent Benefits: We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), 401(k) match, life insurance, paid holidays and PTO, disability, and career development opportunities. About Allegro Home Delivery: We are a fast-growing nationwide logistics and transportation company with a focus in the middle and final mile home delivery market. Our methodology is taking ownership of the product from origination until it is in the customer's home. Retailers, distributors, and manufacturers rely on us to orchestrate the fastest deliveries, with the most comprehensive in-home experience. We provide employment opportunities to all employees and applicants for employment without regard to race (inclusive of traits associated with race, including but not limited to hair texture and hair styles such as braids, locs and twists), color, religion, sex (including sexual orientation, gender identity and gender expression), pregnancy, citizenship, national origin, age, disability (including mental health), military service, veteran status, genetic information, union membership, creed, marital status, familial status, status with regards to public assistance, membership in a local human rights commission, use of lawful consumable products, or any other status protected by law.

The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.