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  • Loan Operations Associate

    Seneca Resources 4.6company rating

    Operations associate job in Glen Allen, VA

    Loan Operations Associate Clearance Requirements: None Contract Pay Rate: $27-$30/hr (W2) We are seeking a detail-oriented Loan Operations Associate to support high-volume mortgage escrow processing and loan servicing operations. This role is ideal for candidates with a background in mortgage servicing, escrow administration, banking operations, or settlement services. In this position, you will play a key role in processing tax and insurance payments, ensuring accuracy across loan servicing activities, and supporting operational workflows as the team manages increased portfolio volume. The role requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced financial services environment. Key Responsibilities: Process 3,000-4,000 mortgage tax payments and 300-400 insurance payments, ensuring accuracy and timely completion. Handle escrow-related activities, including insurance and tax disbursements on behalf of customers. Receive, sort, image, and distribute incoming mail for the Loan Operations Center. Support document handling, property address verification, and administrative functions. Contact tax authorities, counties, and insurance agencies across multiple states to retrieve bills, policies, and premium information. Navigate various jurisdictional portals, loan servicing platforms, and banking systems for data retrieval and updates. Maintain high data accuracy while managing large volumes of tasks and tight deadlines. Required Skills/Education: High School diploma or equivalent required. 1+ year of experience in operations, banking, mortgage servicing, accounting, or related financial services. Working knowledge of escrow processes, deeds of trust, tax and insurance payments, or property records. Experience with systems such as Horizon XE, Black Knight, Jack Henry, or similar platforms preferred. Strong skills in Microsoft Excel, Outlook, and MS Office Suite. Exceptional attention to detail, accuracy, and time management. Customer-focused communication skills with the ability to coordinate with internal teams and external agencies. Ability to adapt quickly, prioritize competing tasks, and manage high-volume workflows in a deadline-driven environment. Tech-savvy and able to learn internal banking systems efficiently. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
    $27-30 hourly 3d ago
  • Loan Operations Associate

    QED National 4.6company rating

    Operations associate job in Glen Allen, VA

    Loan Operations Associate Clearance Requirements: None Contract Pay Rate: $27-$30/hr (W2) We are seeking a detail-oriented Loan Operations Associate to support high-volume mortgage escrow processing and loan servicing operations. This role is ideal for candidates with a background in mortgage servicing, escrow administration, banking operations, or settlement services. In this position, you will play a key role in processing tax and insurance payments, ensuring accuracy across loan servicing activities, and supporting operational workflows as the team manages increased portfolio volume. The role requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced financial services environment. Key Responsibilities: * Process 3,000-4,000 mortgage tax payments and 300-400 insurance payments, ensuring accuracy and timely completion. * Handle escrow-related activities, including insurance and tax disbursements on behalf of customers. * Receive, sort, image, and distribute incoming mail for the Loan Operations Center. * Support document handling, property address verification, and administrative functions. * Contact tax authorities, counties, and insurance agencies across multiple states to retrieve bills, policies, and premium information. * Navigate various jurisdictional portals, loan servicing platforms, and banking systems for data retrieval and updates. * Maintain high data accuracy while managing large volumes of tasks and tight deadlines. Required Skills/Education: * High School diploma or equivalent required. * 1+ year of experience in operations, banking, mortgage servicing, accounting, or related financial services. * Working knowledge of escrow processes, deeds of trust, tax and insurance payments, or property records. * Experience with systems such as Horizon XE, Black Knight, Jack Henry, or similar platforms preferred. * Strong skills in Microsoft Excel, Outlook, and MS Office Suite. * Exceptional attention to detail, accuracy, and time management. * Customer-focused communication skills with the ability to coordinate with internal teams and external agencies. * Ability to adapt quickly, prioritize competing tasks, and manage high-volume workflows in a deadline-driven environment. * Tech-savvy and able to learn internal banking systems efficiently. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
    $27-30 hourly 8d ago
  • Associate, Prime Operations

    Coinbase 4.2company rating

    Operations associate job in Richmond, VA

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. *Team/ Role Paragraph:* Liquifi is Coinbase's token management platform powering end-to-end token launches, distributions, vesting schedules, and compliance for crypto-native teams, protocol foundations, and token issuers. We work hand-in-hand with our Coinbase Prime custody and trading platforms to provide the most secure, compliant, and efficient way to manage the token lifecycle. The Liquifi Operations team is the execution engine that makes these launches possible, ensuring stakeholders get their tokens on time, in compliance, and without error. As an Operations Associate, you will be a critical link between our customers and our platform's core functions. You'll serve as the primary operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond traditional support. You will conduct in-depth investigations into on-chain and platform-level issues, partnering directly with our Engineering and Product teams to diagnose root causes and drive permanent solutions. Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational processes and build a best-in-class client experience. This is a highly cross-functional role requiring precision, ownership, and a deep curiosity for both on-chain and custodial workflows. *What you'll be doing:* * Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution. * Partner directly with Engineering to troubleshoot and resolve complex on-chain and platform-level issues, providing clear, concise analysis to accelerate resolution. * Assist in the execution of core token events, including vesting releases and distributions, ensuring accuracy and timeliness. * Lead the operational onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows. * Proactively identify opportunities for process improvement, converting recurring support requests into scalable, self-serve documentation and improved operational runbooks. *What we look for in you:* * 3+ years of relevant experience in a high-stakes operational, technical support, or client-facing role within crypto, fintech, or capital markets. * A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to build more scalable, efficient processes for the future. * Strong foundational understanding of blockchain transactions, wallets (custodial and non-custodial), and key Web3 concepts. * Proven ability to execute with precision and a high degree of ownership, especially under tight timelines. * Proficiency with support/CRM tooling (e.g., Zendesk, Salesforce Service Cloud). * Demonstrated experience protecting user privacy and handling confidential information. * Excellent de-escalation skills and the ability to build trust with frustrated users. * Precise and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences. * Cognitive tenacity when dealing with uncertainty and a natural curiosity for solving complex problems. * Bias for action, a natural sense of urgency, and the capacity to adhere to SLAs. * Experience creating support playbooks or standard operating procedures (SOPs). *Nice to haves:* * Experience using/training AI chatbots for support teams * Experience with Coinbase Prime or similar institutional custody platforms. * Experience in a compliant/regulated work environment. * B2B onboarding/implementation experience. * Understanding of tokenomics, token vesting schedules, or smart contract-based distributions. * Data analysis skills (SQL is a plus). * In-depth knowledge of blockchain ecosystems beyond Ethereum Job #: P72785 *Location*: US, remote-first (listing may say NY, anywhere in US is suitable) *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $108,630-$127,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $108.6k-127.8k yearly 60d+ ago
  • Site Logistics Operations Specialist

    Meta Platforms, Inc. 4.8company rating

    Operations associate job in Sandston, VA

    Meta is seeking an experienced Logistics Operations Specialist to focus on Data Center Field and Warehouse operations. This person will be responsible for supporting the Site Logistics Operations Lead to develop and implement consistent processes and oversee third party logistics teams at their assigned data center. This position requires communication skills, collaboration, prioritization skills, a proven track record exposed to process analysis and optimization, the understanding of logistics processes and systems, and experience with data analysis and logistics operations. Minimum Qualifications * Bachelor's degree in supply chain, operations management, business management and/or any other business-related field, or equivalent work experience * 5+ years logistics experience overseeing operations, team performance, and SLA adherence * Experience working independently, prioritizing, and managing one's time * Experience with ERP, TMS, CMS, WMS systems - Oracle, Excel or any other analytics tools * Communication, problem solving, and interpersonal experience Preferred Qualifications * Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting) * Knowledge in Supply Chain process from Procure-to-Pay * Experience in business analysis/program management * Knowledge with Supply Chain and Inventory management models * Experience in a data center environment * Experience in cross-functional projects across multiple teams Responsibilities * Oversee logistics operations at assigned data center site to ensure operations are performed within the 4S standards (Safety, Security, SOX compliance, Stakeholders) * Proactively and continuously monitor site logistics operations to identify gaps and create remediation plans as needed * Plan and coordinate with third party logistics provider lead at the assigned data center to ensure site logistics requirements are met or exceeded. Work closely with third party lead to develop logistics support plans to include inventory accuracy, inventory movement and distribution, server rack movements, shipping and receiving, and any other processes as needed * Identify gaps in operations and present solutions to standardize operations across Meta data center sites * Develop, refine, and maintain documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers * Build and support cross-functional relationships with internal partners drive effective communication channels supporting operations management * Help produce monthly audits of compliance to ensure meeting all inventory controls * Support month/quarter and year end requirement to ensure appropriate financial reporting * Enable and support leaders to understand business requirements, implement new processes and contribute to ongoing process improvements * Drive inventory reconciliation process to identify risk, manage obsolescence, and correct errors impacting inventory movement * Identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations * Raise the visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes * Work with field leads, vendors and contract labor to develop and execute action plans in the implementation of these new processes * Partner with other Site Logistics Operations Specialists to share best practices, knowledge share, and drive efficiencies * Monitor metrics highlighting performance and trends within the data center field and warehouse operations * Support the execution of Sarbanes-Oxley requirements, analyze discrepancies and assist teams to develop root cause corrective actions and trend improvements * Help define and manage ongoing KPIs to measure process compliance and logistics operations performance * Partner in developing shared solutions when inconsistencies are identified * 10% travel required About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $91k-123k yearly est. 8d ago
  • Imaging Operations Specialist-Full Time Days

    Washington Hospital, Inc., Mary 4.6company rating

    Operations associate job in Fredericksburg, VA

    Start the day excited to make a difference…end the day knowing you did. Come join our team. The Operations Specialist collaborates with Medical Imaging of Fredericksburg, LLC (MIF, LLC) leadership in maintaining the highest value of clinical/operational performance and customer satisfaction in outpatient imaging services. The incumbent of this position is responsible for leadership and operational coordination, as well as compliance, in accordance with organizational and facility philosophy and goals. The incumbent will support the mission, vision, values, and strategic initiatives of MIF, LLC and their partners and demonstrates a commitment of quality service to our patients and their families, the community, the physicians, and our Associates. Essential Functions & Responsibilities: * Evaluates MIF, LLC's quality and value; develops and recommends initiatives for improvement. Develops performance metrics; measures and uses comparative data to recommend and implement changes. * Develops, maintains and reports facility quality indicators. * Oversees patient and associate satisfaction initiatives. Creates and develops patient satisfaction surveys; provides analysis of results and recommendations to leadership. * Serves as a back-up to MIF, LLC Facility Managers. Oversees all ACR Accreditation requirements to ensure ACR unannounced surveys are complete and up to date. * Coordinates and ensures that all Emergency Operations Manuals are updated regularly and are consistent facility wide. * Coordinates and serves as a lead resource for special projects (i.e. Medallion awards, Presidents awards, third party award applications, etc.). * Collaborates with Mary Washington Healthcare (MWHC) Human Resources in the selection, retention, competency assessment, performance development and termination of Associates. Collaborates with MWHC Human Resources on staffing and recruitment plans for difficult-to-fill positions, and in the modification and creation of job descriptions. * Participates in the negotiation and monitoring of contracts with equipment vendors for capital purchases, equipment leases and equipment maintenance/service agreements. Ensures that the contract matrix is maintained and identifies upcoming terminations/changes to payments. * Participates in the capital purchase process; obtains quotes, prepares business plans for capital requests, processes invoices through MWHC established processes, determines VMI portion of the expense, and coordinates purchase arrival to the specific site. Collaborates with facility managers in the development and implementation of equipment related policies. * Assures that Facility and Modality policies, procedures and standards are consistent through-out the company to ensure efficient and effective operations. * Co-chairs the MWHC Imaging Services Information Steering Committee meetings; creates the meeting agenda, takes minutes, and works with the MIF leadership to ensure MIF, LLC IT related issues are being addressed and implemented in a timely manner. * Monitors new Associate orientation program by working with facility managers with to review initial orientation, competency, and satisfaction. * Provides support to the leadership in developing and managing the capital and operating budgets for MIF, LLC on an annual basis. Assists MIF, LLC leadership in selecting, procuring and implementing approved capital purchases for their areas. * Evaluates, coordinates, and recommends new programs, technologies and operations tools that meet the needs for organizational and centralized departmental growth and community goals. * Assists the Clinical Director and Facility Managers in maintaining compliance with all regulatory and accreditation agencies. Provides information and education concerning the Corporate Compliance Program of MWHC and Radiologic Associates of Fredericksburg to Radiology Supervisors and Associates and ensures requirements of the Program are met. * Demonstrates a high degree of knowledge and understanding of imaging services and activities, organizational management, and technological performance. * Performs other duties as assigned. Qualifications: * High school diploma or equivalent required. * Bachelor's degree preferred. * Four years of imaging experience required. * Two years of experience in the development and execution of quality/performance improvement initiatives required. * Two years of experience with regulatory and accreditation compliance required. * Registered by the ARRT or by an appropriate credentialing agency such as the RDMS or CNMT required. CRA preferred. * Previous supervisory experience preferred. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
    $61k-81k yearly est. Auto-Apply 6d ago
  • Operations Associate

    Uzurv 3.9company rating

    Operations associate job in Richmond, VA

    Job DescriptionSalary: $20 Hourly UZURV is a 200+, growing technology company based in Richmond, VA. The company operates in 16 states and is expanding nationally. As an Adaptive Transportation Network Company, the UZURV mobility platform serves individuals with disabilities, the elderly, and others who need assistance with independent transportation. UZURVs platform combines rideshare with specialty credentialed, drug and alcohol tested drivers to provide safe, reliable mobility and a higher level of care for the transportation disadvantaged. Its a technology platform and service that helps people who need assistance get where they need to go. Its honestly hard to convey how much it means to all of us here to have the opportunity to work on something with such a direct, positive impact on peoples lives. A little bit about the role At UZURV, we are steadfast in our commitment to building a platform that provides safe and reliable transportation access to communities of health throughout the country. We are a high growth technology company providing life-changing transportation experience for riders in partnership with healthcare organizations, municipalities and more. As an Operations Associate, you will be responsible for coordinating and overseeing the performance of our driver networks, ensuring that riders are picked up safely and on-time. To be successful in the role, you should be highly organized, able to think on your feet and ready to address challenging situations head on. You must be able to quickly triage issues and identify solutions in a continuously evolving environment. You are out-going, confident and a multitasking pro. It is also critical that the Operations Associate has excellent communication skills, as clear communication and coordination across a diverse set of stakeholders (e.g., riders, drivers & clients) is a core job responsibility. You will have the opportunity to play a key role in the growth of our business, delivering life changing service to riders every day. We are currently hiring for the following shifts: Wednesday to Sunday 3:30pm - 12:30am Saturday to Wednesday 3:30pm - 12:30am Friday to Tuesday - 12:00 PM - 9:00 PM Friday to Tuesday - 1:00 PM - 10:00 PM Friday to Tuesday - 2:00 PM - 11:00 PM The upcoming start dates are: January 12th February 2nd The training schedule is: Week 1: Monday-Friday 9a-5p in person at UZURV's Richmond office Week 2 + 3: Monday-Friday 8a-5p at home Week 4: Operations Associates jump into their scheduled shift dates and times As an Operations Associate, you will be responsible for the following: Handling a large amount of inbound and outbound calls in a timely manner. Monitoring real-time ride activity, engaging with drivers and riders and responding to evolving situations as they develop, coordinating emergency response as required. Overseeing network performance to ensure on-time performance delivery. Utilizing internal tools to support drivers from initial onboarding to completing rides. Communicating with drivers, riders, and clients in real-time across different platforms, including chat, email, phone, and SMS. Building positive relationships by going above and beyond with customer service, ensuring that all questions, concerns, and escalations are handled appropriately. To succeed in the Operations Associate role at UZURV, candidates must be able to perform the following: Ability to remain seated for extended periods and use a computer screen, phone, and other office equipment Effective communication via phone, email, and chat Ability to respond quickly to real-time issues, including emergencies Strong attention to detail and critical thinking Ability to multitask in a fast-paced environment Proficiency with tools such as Slack, Google Suite, and mobile apps We are excited about you because You have 3+ years relevant experience (bonus points for hospitality, call center, and/or dispatch experience). You have a valid drivers license and reliable transportation. You have home high-speed internet (minimum 100 Mbps download / 50 Mbps upload). You have an outgoing personality and willingness to learn new skills and processes. You have the ability to show compassion and empathy while maintaining a professional attitude. You have strong communication skills - written, verbal, and interpersonal. You are a problem-solving pro who focuses on outcomes and respects processes. You have scheduling flexibility - evenings and weekends are required. You are proficient in the business tools of 2024 (Slack, Zendesk, Google Suite, etc.) You are located in or near Richmond, VA. To be successful at UZURV, you must be: Reliable and focused - Our riders and drivers depend on us, which means we hold ourselves accountable by being punctual and adhering to scheduled shift times. Actively listening and maintaining full concentration and attention to each call by limiting distractions allows us to provide the best customer service possible. Technology-oriented - You must be well versed in G Suite applications and adept with the installation and utilization of smartphone apps (and helping others use them). Agile - Multitasking is necessary in a growing, fast paced company, as is the ability to plan and organize your workload. You must be flexible and nimble to adapt to shifting priorities. Collaborative- Collaboration is critical at UZURV, and we work together to provide greater independence for the communities we serve. You should be committed to approaching this role with a results focused, collaborative and inclusive mindset. Mission driven - What we are creating every day is the ability for our transportation-disadvantaged citizens to move more freely and easily within their communities so they can overcome one of life's biggest challenges: transportation. Valuing your work and the time you spend in your career as core to who you are you work where you want to make a true difference. Reasons it pays to work at UZURV (in addition to the pay itself)... UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market. In addition to providing our employees with a safe and collaborative environment UZURV also offers: 401K matching Healthcare benefits package Generous PTO and paid holidays Collaborative team-based work environment Come As You Are Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive and just workplace, so if youre excited about this role but your past experience doesnt align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at UZURV. Just go for it... submit your resume!
    $20 hourly 21d ago
  • Store Operations Specialist

    at Home Medical 4.2company rating

    Operations associate job in Richmond, VA

    Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience. Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Execute company directives, policies and procedures timely, accurately, and thoroughly. Open Availability Qualifications and Competencies: At least 18 years old High School Diploma/Equivalent Background Check will be completed. Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $52k-89k yearly est. Auto-Apply 47d ago
  • Financial Account Operations Specialist

    Elevance Health

    Operations associate job in Richmond, VA

    Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. PLEASE NOTE: This position is not eligible for current or future VISA sponsorship. The Financial Account Operations Specialist is responsible for performing diverse operational financial and policy activities related to monthly activities. You will support our Fully Insured Health Insurance Division for Large Groups. Interprets and communicates departmental and organizational policies and procedures. How you will make an Impact: * Adheres to maintained internal controls and tracking reports for reconciliations and analysis. * Monitors and updates controls to ensure compliance. * Utilize advanced Excel skills to prepare payment histories and conduct comparisons to accurately bill clients and explain any balances due. * Enter information into the finance systems while maintaining rigorous internal controls and assisting in the preparation of tracking reports for reconciliations and detailed analysis. * Monitor and update compliance controls to ensure alignment with industry standards and organizational goals. * Conduct independent analysis to resolve complex and varied work process issues, contributing to the efficiency and accuracy of financial operations. Minimum Requirements: Requires H.S. Diploma or equivalent and minimum of 4 years relevant work experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Experiences and Competencies: * Advanced Excel skills to include Pivot Table and VLookup functions. * Exposure to Tableau and VBA nice to have. * AA Degree in Accounting preferred. * Independent learner with a keen eye for detail, capable of interpreting and communicating departmental and organizational policies and procedures effectively. Job Level: Non-Management Non-Exempt Workshift: 1st Shift (United States of America) Job Family: AFA > Financial Operations Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $47k-79k yearly est. 8d ago
  • Store Operations Specialist

    at Home Group

    Operations associate job in Richmond, VA

    Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience. Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Execute company directives, policies and procedures timely, accurately, and thoroughly. Open Availability Qualifications and Competencies: At least 18 years old High School Diploma/Equivalent Background Check will be completed. Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $47k-79k yearly est. Auto-Apply 47d ago
  • Operations Specialist

    Externalcareersitecarrierenterprise

    Operations associate job in Richmond, VA

    Carrier Enterprise has an exciting Operations Specialist opportunity at our Richmond, VA location. Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Operations Specialist for our Richmond, VA location. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Company Description: Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs. Company website: www.carrierenterprise.com SUMMARY The Operations Specialist is responsible for finding resolution of our inventory, LTL, UPS, and Warehouse Transfer Discrepancies. Job Responsibilities: Operations Specialist Assists in running/implementing NxTrend reports such as ICZTI, ICRZU and others Participates in and runs physical inventories Responsible for managing factories and LTL/UPS freight claims for the region Manages all warehouse transfer exceptions, tracks, and manages open orders, warehouse transfers, and purchase orders for assigned locations Maintain and update inventory records. Create efficient and accurate inventory management procedures. Reconcile inventories to book records and adjust when necessary. Coordinate and verify issues related to damaged, defective, or mis-shipment of goods to customers Assist material handlers when inventory discrepancies are identified during picking or other warehouse processes. Perform cycle counts of inventory or coordinate others to perform cycle counts Research of inventory discrepancies, and adjustments of same with proper documentation and management approval (this will involve both physical and virtual research) Communicate resolution of issues to leadership teams Qualifications: Operations Specialist Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands Teamwork: Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills. Problem Solving: Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems Initiative: Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods Foundational Skills: Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals. Knowing the Business: Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc. Requirements: Operations Specialist High School diploma or equivalent is required Four (4) years of warehouse or related experience, two of which being specific to inventory control. Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital. Familiarity with warehouse and inventory management systems preferred. Accuracy and thoroughness required with great attention to detail. Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast- paced environment. Excellent verbal and written communications skills. Respect for all People: Respects people of all backgrounds Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holiday's 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
    $47k-79k yearly est. 10h ago
  • Program & Operations Specialist

    Marys Choice RVA

    Operations associate job in Richmond, VA

    Job DescriptionBenefits: Free food & snacks Flexible schedule Training & development The Program & Operations Specialist (POS) is responsible for day-to-day programming, operations, and organization of Mary's Choice RVA is a Maternity Home. The primary focus for this position is House operations, Program operations, and Volunteer recruitment and coordination. The POS will be the primary point-of-contact and serve in the absence of the Executive Director. POS will oversee all aspects of residential services, including Client Relations Specialist, Volunteers, Non-monetary Donations, House supplies and operations. POS will also oversee resident faith development and discipleship. POS is responsible for producing required and requested reports by deadlines. POS is to maintain confidentiality to protect residents privacy. POS is a paid part-time position requiring a minimum of 20 hours per week. This position could turn into a full-time position. Day hours are needed. The POS must uphold the vision, mission, and core values of the organization of MCRVA. Must possess a servant spirit. MCRVA is a home for pregnant women is seeking candidate
    $47k-79k yearly est. 16d ago
  • Operations Intern

    Berkley 4.3company rating

    Operations associate job in Glen Allen, VA

    Company Details At Verus Specialty Insurance, a proud member of the esteemed W.R. Berkley Corporation (NYSE: WRB), we stand as a leading Excess and Surplus Lines provider delivering comprehensive solutions across the United States. Backed by the formidable strength of a Fortune 500 titan and operating with the agility of a nimble startup, we blend the best of both worlds to foster innovation and excellence in everything we do. Our nationwide operations are supported by a robust network of select wholesale producers, ensuring that our reach and capabilities are always close at hand. We are driven by a forward-thinking leadership that champions a dynamic culture where questioning the norm is not just welcomed but expected. This ethos empowers our team to consistently surpass customer expectations and drive the industry forward. At Verus, we are more than just a company; we are a community that thrives on collaboration, growth, and taking ownership of our actions. We are constantly on the lookout for exceptional talent who are eager to contribute, innovate, and grow with us. If you are passionate about making a mark in the insurance industry and align with our vision, we eagerly await your application. Join us and be a part of a team where your contributions are valued, and your potential fully realized! The Company is an equal employment opportunity employer. ************************* Responsibilities Responsible for performing Operations related support duties while gaining valuable real-world experience which can be utilized both personally and professionally. Resume builder and stepping stone to a future career in the Insurance Industry. Provides support on key projects and analysis. Assists with daily tasks, meetings and presentations. Assist with the implementation of special projects and initiatives across all operations verticals and other areas. Build relationships with cross-functional teams. Support content audits to identify opportunities and drive consistency across our products. Qualifications Current college student (and/or recent graduate) working towards a degree program in actuarial science, mathematics, statistics, finance, or related field with a 3.0 GPA or higher. Must demonstrate excellent oral and written communication skills. Must be willing to work collaboratively and embrace innovative ideas and processes. Must be technology focused and proficient in the use of a computer and its applications. #LI-FL1 #LI-INTERNSHIP Additional Company Details We do not accept any unsolicited resumes from external recruiting firms. This is a 10-week, paid internship - Monday, June 1, 2026 - Thursday, August 6, 2026. The hourly rate range based on a 37.5-hour work week is $20.00 - $22.00 an hour. This role does not offer a benefits package, as it is a temporary, summer internship position. Sponsorship Details Sponsorship not Offered for this Role
    $20-22 hourly Auto-Apply 44d ago
  • Loan Operations Specialist

    Locus 3.9company rating

    Operations associate job in Laurel, VA

    Job DescriptionDescription: At Locus, we know communities thrive when they have equitable access to capital. We collaborate with stakeholders across the community development ecosystem to invest in communities with strong aspirations, while addressing challenges like a shortage of affordable housing, limited access to fresh food, a lack of quality jobs, and clean energy innovation. We believe a capital system that centers community input and impact is essential to ensure that everyone, no matter their background, location, or economic status, can live in healthy, thriving places. Locus is the parent organization for a family of community development enterprises, which includes a nonprofit CDFI loan fund, a CDFI bank, a fund management practice, and a national guarantee program. With offices in Christiansburg and Richmond, Virginia, Locus offers innovative and flexible financing tools and strategic consulting services to individuals and organizations in underestimated and excluded communities, most of which are low-to-moderate income. Alongside our many partners, Locus has generated over $2 billion dollars in total impact. Locus is a nonprofit holding company regulated by the Federal Reserve. Locus Bank is an FDIC-insured, certified bank and B Corp offering products tailored to socially conscious investors. Locus Bank is a majority-owned subsidiary of Locus. Member FDIC. Equal Housing Lender. Learn more at ******************** Position Overview: The Loan Operations Specialist responsibilities will include but not limited to booking loans on loan system, imaging loan documents, verifying and auditing loan input, following up for loan documentation files, maintaining document tracking exceptions, performing loan research, and processing loan payoffs. Essential Duties and Responsibilities: Loan Booking Book and verify new loans, renewals, modifications, letters of credit and guidance lines of credit for commercial lending Book and verify new SBA loans Post-closing loan review Arrange loan ACHs Post payments, draws, and principal reductions Edit loans booked to loan platform for accuracy Participation loan processing both purchased and sold Clear loan unposted transactions General loan account questions/research Execute recording/release of applicable documents Document exception tracking/reporting Update adjustable rate on all loan accounts GL Reconcilement Balance multiple general ledger loan clearing accounts Filing Scan, index, and verify loan files to core system accurately Filing of all physical loan files Scanning trailing documents and filing them in the appropriate loan file Work closely with the lenders and auditors to retrieve files for review Paid Loans Releasing collateral on loans such as UCC's, Titles, and Deeds of Trust Sending paid loan documents to customers Segregating and storing the paid off loan files Process loan payoffs to include collateral releases UCC Continuations Filing of UCC Continuations Insurance Monitoring Review exception reports to ensure that proper insurance coverage is maintained Coordinate force placed insurance coverage when necessary Customer Service Assist External and Internal Customers with questions or issues as they arise related to Loans Reporting Serve as back-up for semi-annual USDA Report Review and update monthly Loan Tickler Report Review and update daily Loan Payment Report Review and update monthly Post Closing Exceptions Report Review and update monthly UCC Continuation Report Review and update weekly SBA Payment Report Serve as backup for daily File Maintenance Report Review and update monthly Closed Loan Report Serve as backup for the weekly Purchased Participation Report Serve as backup for the Interest Due Review Report Other Duties Backup for Operations personnel Perform other duties as directed Requirements: Experience/Education/Certifications: Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment Knowledge of accounting is a plus Skills Required: Organizational Skills Well-developed Experience/Education/Certifications: organizational and decision-making skills, adaptability to changing priorities Ability to meet deadlines and oversee multiple responsibilities simultaneously Able to set one's schedule and execute according to a plan, seeking effective and efficient results Communication Ability to communicate in a clear, comfortable, and confident manner Communicate effectively and in a way that supports teamwork Demonstrate ability to write in a clear, concise and organized way Computer/Technology Excellent Word, Excel, and Windows file management skills mandatory Demonstrated web research skills Familiarity with Outlook, Teams, or similar network-based email and calendar software Compensation and Benefits: $47,000 - $57,000 annual salary, depending on skills and experience Annual bonus opportunity 18-days of PTO per year 13-paid holidays per year Medical, dental, vision, short- and long-term disability insurance Life Insurance Paid Family Leave options 401k savings plan with employer match Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.
    $47k-57k yearly 27d ago
  • Supervisory Business Operations Specialist

    Department of Defense

    Operations associate job in Fort Lee, VA

    Apply Supervisory Business Operations Specialist Department of Defense Defense Commissary Agency Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Sales, Marketing, and eCommerce Group, Marketing Directorate, Patron Awareness Division. The incumbent serves as the Chief, Patron Awareness Division and is responsible for the Agency's digital marketing, social media, and customer communication programs to build shopping households and loyalty.. Read the entire announcement before starting the application process. Summary This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Sales, Marketing, and eCommerce Group, Marketing Directorate, Patron Awareness Division. The incumbent serves as the Chief, Patron Awareness Division and is responsible for the Agency's digital marketing, social media, and customer communication programs to build shopping households and loyalty.. Read the entire announcement before starting the application process. Overview Help Accepting applications Open & closing dates 12/10/2025 to 12/22/2025 Salary $130,084 to - $169,108 per year Pay scale & grade GS 14 Location 1 vacancy in the following location: Fort Lee, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 1101 General Business And Industry Supervisory status Yes Security clearance Not Required Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number DECA-26-12846283-DH Control number 852062300 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This is a direct hire authority announcement. All qualified applicants are considered and Veterans' preference does not apply. Additional vacancies may be filled from this announcement. Duties Help * Serves as the Chief of Patron Awareness responsible for the Agency's digital marketing, social media, and customers communications program. * Performs and contributes to administrative assignments involving operations and policy matters. * Plans and organizes all Agency Patron Awareness Program management activities. * Establishes performance standards, work schedules and priorities and metrics to measure program performance. * Develops, reviews, coordinates and execute plans to support daily program operations and contingencies. * Owns and facilitates core business processes for the Division such as long term planning process and the annual operational planning process. Read the entire announcement before starting the application process. Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under: * Duties and Qualifications * How to Apply (including a preview of the assessment questionnaire, if applicable) * How You Will be Evaluated Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career. Requirements Help Conditions of employment * Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship is required. * Meet minimum age requirement. See the Additional Information. * Males born after 12-31-1959 must be registered with or exempt from Selective Service. * Appointment is subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at ************************** * Appointment is subject to a favorable suitability or fitness outcome, as determined by a completed background investigation. New federal employees will be fingerprinted. * Be able to obtain and maintain clearance eligibility based on the appropriate background investigation. * May be subject to a probationary/trial period. * Direct deposit of pay is required. * Meet the physical requirements identified in the Qualifications section. * May be subject to a supervisory probationary period. * Permanent Change of Station (PCS) Costs: Are Authorized Qualifications In accordance with the Group Coverage Qualification Standards for Clerical and Administrative Support Positions, ******************************************************************************* To qualify for this position you must possess One year of specialized experience equivalent to GS-13 grade level that equipped you with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and is directly in or related to this position. To be creditable, specialized experience must be at GS-13 or equivalent under other pay systems in the Federal service, military, or private sector. Additional information is available in the Group Coverage Qualifications Standards. Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through a National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For qualifications determinations your resume must contain your name, a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position. In addition to meeting the qualifications outlined above, you must also meet the following requirements: Time after competitive appointment: Candidates applying under merit promotion must have completed three months of civilian service after a competitive appointment by the closing date of the announcement. (5 CFR 330.501) Examples of specialized experience include: * Implementing a digital communication strategy across Web properties and social media. * Recommend, develop, and implement digital solutions that help to achieve business goals. * Manages milestones, deadlines, and scheduling for multiple simultaneous projects. * Supervises, directs and provides guidance regarding operations and policy matters. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). * Minimum Qualifications GS-14 Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Telework eligible: Yes Remote work eligible: No Education You may not use education to qualify for this position. Additional information Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service. * Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. * The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible. * Applicants with financial difficulty are not automatically removed from consideration. * Selectees are required to complete an online onboarding process. * Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326. * PCS IS AUTHORIZED. The following may result in a rating of ineligible. Ineligible applicants receive no consideration. * Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) may be considered incomplete. * Submitting encrypted documents or uploading Adobe portfolio documents. * Submitting any document that contains a photo or image of you. * Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume. * Overstating your qualifications and/or experience in your application materials or questionnaire responses. * Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Specifically you will be evaluated on the following competencies: * Communications and Media * Program Management * Qualitative and Quantitative Analysis REVIEW OF APPLICATION DOCUMENTS (FOR ALL APPLICANTS):To determine your qualifications, a review of your resume and supporting documentation will be made . Please follow all instructions carefully as errors or omissions may affect your rating. To determine if you meet the qualifications, requirements and quality of experience required for this position, we review your resume, supporting documents and responses to the questionnaire. We will review your resume and supporting documents to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies identified as required for this position. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Your Resume. * IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. * Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career. * At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); and Description of duties performed. Part-Time employment MUST include work hours for each job entry. Questionnaire. Preview at ******************************************************** . * Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities. Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description. * HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement. SF 50 Notification of Personnel Action. * To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives. All DeCA employees, regardless of location or human resources provider, submit a copy of your most recent SF-50 showing your current position title, pay plan-series-grade, tenure, and position occupied. Current active duty armed forces personnel within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must submit the DD-214 when it becomes available. PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: ************************************************************************************************************ If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time. To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. * To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. * You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration. * You will receive an email notification when your application has been received for the announcement. * To verify the status of your application, log into your USAJOBS account, ************************ select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. Please review the General Application Information and Definitions at: ************************************************************************************************************************** Agency contact information DeCA HQ Servicing team Phone ************ Fax ************ Email ******************* Address DECA HQ 1300 Eisenhower Street Fort Lee, VA 23801 US Next steps Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection. The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you. Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Your Resume. * IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. * Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career. * At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); and Description of duties performed. Part-Time employment MUST include work hours for each job entry. Questionnaire. Preview at ******************************************************** . * Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities. Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description. * HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement. SF 50 Notification of Personnel Action. * To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives. All DeCA employees, regardless of location or human resources provider, submit a copy of your most recent SF-50 showing your current position title, pay plan-series-grade, tenure, and position occupied. Current active duty armed forces personnel within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must submit the DD-214 when it becomes available. PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: ************************************************************************************************************ If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $47k-79k yearly est. 6d ago
  • Operations Specialist

    Marshberry 4.0company rating

    Operations associate job in Richmond, VA

    MarshBerry is growing! We are seeking an Operations Specialist to join our FirstChoice team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve, and realize their career goals. We offer competitive benefits, flexible work schedules, new challenges, and learning experiences. Job Details Position Summary: MarshBerry is currently seeking an Operations Specialist for our Richmond, Virginia office. The Operations Specialist will be responsible for delivering exceptional customer service to FirstChoice members and play a key role in helping members with inquiries, responding to service requests, updating the agency management system (AMS) with carrier and client information, and assisting the Risk Placement Team. Responsibilities: Respond to service requests from FirstChoice members. Act as liaison with carriers and members to resolve client issues. Check carrier websites daily to download policies, endorsements, audits, billing information, etc. and update the AMS accordingly with the information obtained. Audit commission splits and communicate discrepancies to the appropriate team members. Serve as liaison with accounting to resolve issues. Assist Risk Placement Team with service requests as needed. Stay up to date with industry regulations to ensure all interactions and processes adhere to industry requirements and FirstChoice standard operating procedures. Cultivates and maintains effective relationships with potential internal/external clients, partners, and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services. Act as back up to other service personnel as needed. Additional responsibilities and projects as assigned. Selection Criteria Education & Experience: High School diploma required, college degree preferred (A.A, + degree or equivalent). Minimum of 3-5 years experience in a customer service role. Prior insurance experience is a plus. P&C license preferred. Proficient with technology including Microsoft Word, Excel, PowerPoint, and Access or similar database. Experience with an Agency Management system such as Applied Epic is preferred. Other: Attention to Detail: Takes pride in the quality of one's work output. Naturally pays close attention to work and takes accountability for accuracy, consistency, and thoroughness. Customer Service: Consistently demonstrates a "customer first" attitude. Ensures the customer has a complete and satisfactory experience in terms of products/services rendered and questions/concerns addressed. Prioritization: Organizes job duties. Meets deadlines. Aligns projects and tasks with corporate objectives. Ensures work being completed aligns with successful achievement of corporate, departmental, and team goals and deadlines issued. Strong written and verbal communication skills with demonstrated creativity with regard to work. Team oriented: Positive and professional, maintains good working relationships with team members throughout MarshBerry. Remains opens to others' ideas and exhibits a willingness to try new things. Resourcefulness: Identifies and utilizes resources available to effectively achieve objectives. Able to size up new situations or challenges and determine how to respond adeptly and quickly. Makes the most of the tools available. Integrity: Upholds the highest ethical standards in one's behaviors and activities. Ability to lift up to 25 pounds. Working at MarshBerry Who We Are: MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all. What We Do: MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the insurance industry for providing innovative and customized solutions to our clients. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals. It's one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has been recently awarded the following: Crain's Best Employers in Ohio The Nation's Best and Brightest in Wellness North Coast 99 Top Work Places - The Plain Dealer Weatherhead 100 West Michigan's Best and Brightest Companies to Work for To learn more about MarshBerry, visit ******************* We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.
    $83k-108k yearly est. 42d ago
  • Operations Specialist

    Aveanna Healthcare

    Operations associate job in Richmond, VA

    Salary:$17.00 - $19.00 per hour Details Operations Specialist Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff. This Entry-level, front office position provides excellent customer service as a true first glimpse into Aveanna's mission and Core Values. Proficiency with office administrative tools, the ability to multi-task, and strong organizational skills will be essential in this role. Schedule: In-Office Role, Monday-Friday, 10:00 AM - 7:00 PM Location: Richmond Clinic Compensation: $17-$19.00 hourly What our Operational Support Staff finds, working at Aveanna: * Compassion and Purpose- be an integral part of the impact we make first-hand * Community and Connection- Build relationships with therapists and families * Appreciation and Teamwork- We recognize and reward both individual and team success * Growth and Inclusion- Career and Skillset Advancement Opportunities * Excitement and Happiness- A place to call HOME Benefits: * Health, Dental, Vision, and Company-paid Life Insurance * Paid Holidays, Paid Vacation Days, Paid Sick Days* * Fun Day and Inclusion Day * Monthly Bonus Potential * 401(k) Savings Plan with Employer Matching * Employee Stock Purchase Plan with Employee Discount * Tuition Discounts and Reimbursement Program* * Nationwide Footprint w/advancement opportunities * Awards and Recognition Program * Employee Relief Fund * Employee Resource Groups Operations Specialist Qualifications: * Payroll and/or human resources experience preferred * Knowledge of Microsoft Office Suite, proficient in Word and Excel * Team player, organization skillset and ability to multitask * High School Diploma or equivalent required, College Degree a PLUS * Proficient in English, Bilingual a PLUS * Home Health or Medical Office experience is a PLUS * Benefit eligibility is dependent on employment status Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Visit *********************** to see more about our opportunities. CCPA Notice for Job Applicants, Contractors, and Employees Residing in California As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
    $17-19 hourly 2d ago
  • ServiceNow Platform Operations Specialist

    Bank of America Corporation 4.7company rating

    Operations associate job in Richmond, VA

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The ServiceNow Platform Operations Specialist will have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level-2 end-user support, code migration/release support as well as production availability for over 10 ServiceNow instances. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include documenting or modifying knowledge, performing investigations, identifying incidents, mitigating impacts and engaging in triages, and working with technology teams to identify and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration. Responsibilities: * Maintain and support the ServiceNow platform while adhering to bank policies and standards. * Manage ServiceNow code quality control processes and routine * Lead and mentor a team of operations specialists assigned to work on ServiceNow * Respond to incidents for application availability issues as part of on-call duties * Respond to incidents/pages for application functional issues or questions as part of daily duties * Use your technical knowledge to triage service availability issues and restore service * Research and resolve system defects, lead root cause analysis, and drive permanent resolution * Ensure appropriate monitoring is in place and maintained to ensure application availability * Participate in software release implementation meetings * Participate in and coordinate maintenance activities * Prepare and maintain application support/process documentation * Develop management jobs, automation routines, or deployment scripts * Monitors and supports application components and infrastructure critical to the business, such as relevant technologies and dashboards, responds to alerts regarding production incidents, and resolves issues prior to customer service interruption * Fulfills requests from users, operations, auditors, and regulators within service level agreements and drives operational excellence through process improvement and monitoring development efforts related to supported technologies * Onboards monitoring tools and applications in access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation opportunities in partnership with architects and engineers * Communicates status updates and technical details, such as infrastructure, application and client impact, and component points of failure to management, and provides reporting on environment and incident status in operational meetings * Performs environment routing and cycling, implements splash pages, and liaises with development teams to design and configure auto provisioning, straight thru revocation (STR), and straight thru processing (STP) * Manages aged revocation monitoring to identify and fix defects in applications and systems of record * Prepares technical documentation and develops procedures for trouble shooting incidents in order to identify production failure scenarios, vulnerabilities, and improvement opportunities requiring escalations Required Qualifications: * ServiceNow Certified System Administrator (CSA) certification, product micro certifications * Proven experience as a administrator in highly regulated environments * Experience in maintaining multiple ServiceNow environments * Minimum of 5+ years of experience a ServiceNow development and engineering with emphasis on platform management * Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle * Experience supporting ServiceNow integrations for security, risk, and compliance * Experience with ServiceNow instance cloning and management * Experience maintaining both Windows and Linux MID servers. Desired Qualifications: * Bachelor's Degree in Technology or related field * ServiceNow certified implementation specialist (CIS) * ServiceNow certified application developer (CAD) * Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards * Experience leveraging MID servers for integration and automation * Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets Skills: * Adaptability * Analytical Thinking * Influence * Production Support * Risk Management * Automation * Collaboration * Result Orientation * Solution Delivery Process * Business Acumen * Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40
    $32k-41k yearly est. 3d ago
  • Traffic Operations Specialist

    City of Fredericksburg 3.8company rating

    Operations associate job in Fredericksburg, VA

    Job Description VACANCY ANNOUNCEMENT Traffic Operations Specialist Starting Salary: $56,113 Join the City of Fredericksburg's team as a Traffic Operations Specialist! We are seeking a highly skilled professional to ensure the effective and safe flow of traffic and pedestrians through the city. If you have a strong background in electronics, electricity, and traffic systems, this could be the perfect role for you. Key Responsibilities: Direct the technical operations and maintenance of traffic signals, video cameras, and communication networks. Deploy, operate, and maintain traffic management software systems. Monitor communications networks and respond to ITS malfunctions. Perform programming, updating, and repair of traffic signals and street lighting. Supervise the installation and maintenance of traffic control systems, including signs and roadway markings. Train, schedule, and supervise a team of traffic technicians and maintenance workers. Engage with residents, vendors, and contractors professionally. Participate in short- and long-term departmental planning. Minimum Requirements: High school diploma or equivalent. Four years of electrical and/or traffic management experience preferred. Equivalent education and experience considered. Special Requirements: Current Flagging Certificate (State Department of Transportation) Current Advanced Traffic Safety Certification (VDOT issued) IMSA Level III Signal Technician certification IMSA Level I/II Signs and Pavement Marking certification IMSA Traffic Signal Inspector certification preferred IMSA Level I/II Roadway Lighting training preferred Valid commercial driver's license (Virginia) Knowledge, Skills, and Abilities: Expertise in traffic signals, video cameras, communication networks, and ITS. Proficiency with traffic control systems and advanced traffic controllers. Skilled in installation, maintenance, and repair of traffic systems. Familiarity with state, federal, and city electrical and safety codes. Competence in using specialized electrical tools and software. Strong supervisory, training, and disciplinary skills. Ability to maintain effective relationships with various stakeholders. Capable of making independent decisions and solving complex problems. This position is essential and may require work during adverse weather conditions or when city offices are closed. Come be part of a knowledgeable and amazing work team committed to excellence in serving a thriving and growing community and the commitment to City's Core Values. The City is a member of the Virginia Retirement System and offers competitive health, dental and vision insurance as well as generous vacation/sick leave benefits and 13 paid holidays a year. If you are ready to take on a challenging and rewarding role in traffic operations, we encourage you to apply! Position will remain open until filled. The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. City of Fredericksburg Human Resources Department 715 Princess Anne Street, Room 209 Fredericksburg, VA 22401 ***************************** Powered by JazzHR nn74HlDfgn
    $56.1k yearly 13d ago
  • Coordinator, Operations

    Cogeco Inc.

    Operations associate job in King George, VA

    Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description : About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values - How we act We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you do not love what you do, you're not doing it right. Job flexibility: We think everything you do matters - at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let's be honest; everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We have you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. Position Summary: This role provides critical administrative, logistical, and operational support across multiple systems within the Northeast Region (NH; VA; St. Mary's, Maryland; Grasonville, Maryland;CT) to ensure efficient field operations and compliance. The diverse responsibilities of this position are essential for maintaining seamless workflows, accurate record-keeping, and effective communication within the organization. This is a non-salary (hourly) position that encompasses a broad spectrum of responsibilities that are integral to the daily operations and strategic objectives of the field operations teams. The multifaceted nature of the role, spanning administrative, logistical, financial, and supportive functions, makes it an indispensable asset for ensuring operational excellence. Below are the Key Responsibilities and Justification: * Vehicle and Fleet Management (Northeast): Manages all aspects of the Northeast Region fleet, working with our fleet partner, including staggered registration schedules, OSHA Boom Inspection coordination, individual DOT inspections, preventive maintenance scheduling, vehicle swaps, demand maintenance/tows, and vehicle safety checklist paperwork. This ensures vehicle safety, compliance, and minimizes operational downtime, directly impacting technician productivity and service delivery. * Billing Support (Northeast- NH, CT, MD, DE, VA): Serves as the primary contact for Contract partner billing within the Region. This involves reverse bill invoicing for contract partners, including monthly bonus incentives, and ensures accurate financial transactions and vendor relations. * Meeting Management and Coordination (Northeast): Coordinates and supports various meetings, including the monthly North East (Monthly Operating Review) deck creation and meeting setup, weekly staff meetings (guests, notes, follow-up), and quarterly all-employee meetings (including planning Region/System-wide events like holiday parties and quarterly breakfasts/cookouts). This fosters effective communication, strategic alignment, and employee engagement. * Regional Administrative Support : Manages day-to-day administrative tasks for multiple areas, including ordering office supplies and uniforms, coordinating field technician, CFT/NFT training, tracking new onboarding, managing the NFT Daily Sharepoint, and acting as the Northeast Safety Lead (checklist coordinator). This ensures that regional offices are well-equipped, new hires are properly integrated, and safety protocols are maintained. * Customer One View Management (N.E. Region): Facilitates weekly conference calls for customer One View issues, ensuring timely status updates, closeouts, customer appointments, and accurate CSG and Ticket updates. This is crucial for resolving customer issues efficiently and improving customer satisfaction. * Emergency Management Support (North East Region): Provides vital support during emergencies and storms, including coordinating travel and hotel arrangements, managing communications, and offering employee support. * Project Support: Contributes to key operational projects such as the CPE Swap initiative, maintaining the On-Call Database for the North East Region, tracking PNM - FTE Productivity, and supporting Fiber Documentation. This role is integral to the successful execution of operational initiatives and data integrity. * OpEx-CapEx Management: Processes Travel and Expense Reports. Oversees PO/REQ creation for small tool inventory, annual CLI flyover, safety footwear, other incidental ordering, annual plow support for all sites, and Workday REQs. This ensures that necessary tools, equipment, and services are procured efficiently and that inventory is accurately tracked across various sites. Regular meeting with Finance Manager * CPE Reconciliation management: Manages CPE Reconciliation and Coordination of tracking, acts as a warehouse coordinator for business partner equipment tracking. * Operational Inventory Management: Maintains a comprehensive inventory of critical operational items such as COAX Field Meters, Fiber Optical Meters, OTDRs, TDRs, Headend Analyzers, and CLI Seekers, including quantity, assignment, serial numbers, and calibration dates. This centralized tracking of asset management, calibration compliance, and operational readiness. * Engagement and Employee Support: Coordinates Employee days, celebrations, maintains an open-door policy for techs and peers, and coordinates expressions of sympathy for employee family losses. Creates and coordinates weekly, monthly, quarterly events that support a positive work environment. * Performance Tracking and Reporting: Filters and shares tNPS results with contract partners and in-house supervisors and creates/shares weekly in-house and contractor tech scorecards. Supports roll up of critical data for performance evaluation and improvement. * System Utilization (CSG + FSM): Utilizes CSG + FSM for moving customer appointment timeframes, MR ticket creation/assignment, researching escalation tickets OV's, and managing missing equipment. Direct system usage for daily operational efficiency and issue resolution. Available Benefits: * Competitive salary * Medical coverage (including prescription and vision plans) * Dental coverage * Life Insurance (1x salary at no cost to employee) * Long and short-term disability insurance (no cost to employee) * Voluntary employee, spousal, and child life insurance * Company recognized Holidays with additional Floating Holidays * Paid Time Off (PTO) programs * Comprehensive Flex Work Policy * 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) * Participation in the Employee Bonus Plan * Participation in the Cogeco Stock Purchase Plan * Complimentary and discounted broadband services (for those in our service area) * Tuition Reimbursement * Headspace Membership * Opportunities for LinkedIn Learning subscriptions for select colleagues Location : Grasonville, MD Company : Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************
    $33k-50k yearly est. Auto-Apply 41d ago
  • Financial Account Operations Specialist

    Elevance Health

    Operations associate job in Richmond, VA

    **Location:** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. _PLEASE NOTE: This position is not eligible for current or future VISA sponsorship._ The **Financial Account Operations Specialist** is responsible for performing diverse operational financial and policy activities related to monthly activities. You will support our Fully Insured Health Insurance Division for Large Groups. Interprets and communicates departmental and organizational policies and procedures. **How you will make an Impact:** + Adheres to maintained internal controls and tracking reports for reconciliations and analysis. + Monitors and updates controls to ensure compliance. + Utilize advanced Excel skills to prepare payment histories and conduct comparisons to accurately bill clients and explain any balances due. + Enter information into the finance systems while maintaining rigorous internal controls and assisting in the preparation of tracking reports for reconciliations and detailed analysis. + Monitor and update compliance controls to ensure alignment with industry standards and organizational goals. + Conduct independent analysis to resolve complex and varied work process issues, contributing to the efficiency and accuracy of financial operations. **Minimum Requirements:** Requires H.S. Diploma or equivalent and minimum of 4 years relevant work experience; or any combination of education and experience, which would provide an equivalent background. **Preferred Skills, Experiences and Competencies:** + Advanced Excel skills to include Pivot Table and VLookup functions. + Exposure to Tableau and VBA nice to have. + AA Degree in Accounting preferred. + Independent learner with a keen eye for detail, capable of interpreting and communicating departmental and organizational policies and procedures effectively. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $47k-79k yearly est. 8d ago

Learn more about operations associate jobs

How much does an operations associate earn in Laurel, VA?

The average operations associate in Laurel, VA earns between $27,000 and $91,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Laurel, VA

$49,000

What are the biggest employers of Operations Associates in Laurel, VA?

The biggest employers of Operations Associates in Laurel, VA are:
  1. Gopuff
  2. Capital One
  3. Guitar Center
  4. Kohl's
  5. UZURV
  6. Coinbase
  7. Seneca Resources
  8. Ernst & Young
  9. KPMG
  10. DICK'S Sporting Goods
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