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Operations director jobs in Dearborn, MI

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  • Restaurant Operations Manager

    SSP 4.3company rating

    Operations director job in Romulus, MI

    Join Our Team! $85,000 / year Potential for quarterly and year-end super bonuses Multi-unit, multi-brand dynamic company culture Opportunity for Career Growth Comprehensive Benefits Package Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant Operations Manager at Detroit Metro Airport (DTW). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you! What You'll Do: Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers' performances as a Restaurant Operations Manager through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action. Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications. Cost Control: Optimize food and labor costs to maximize profitability. Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments. Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment. Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards. Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels. Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll. Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping. Problem Solving: Address routine issues and escalate complex problems to higher management as necessary. What We're Looking For: Experience: Minimum seven (7) years in restaurant/food service in a management/supervisory capacity. Minimum five (5) Years in a Restaurant General Manager capacity in a full-service restaurant w/ bar environment required. Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired. Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable. Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities. Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports. Finance: P&L expert level with ability to teach and coach General Managers Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred. Why Join Us? Dynamic Environment: Work in the fast-paced and exciting setting of a major airport. Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world! Competitive Compensation: Salary + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program. Ready to Apply? If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now! SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
    $85k yearly 4d ago
  • Chief Operating Officer

    Niles Industrial Coatings, LLC 3.8company rating

    Operations director job in Fenton, MI

    Mission Statement: Unlocking potential while protecting your most critical assets. Core Values: Care Trust Help (C.T.H.) The Chief Operating Officer (COO) will be a key member of the executive team, responsible for overseeing the company's day-to-day operations and ensuring the efficient and effective execution of our strategic goals. The COO will work closely with the CEO and other senior leaders to drive operational excellence, enhance profitability, and foster a culture of continuous improvement. Essential Duties and Responsibilities Operational Leadership: Oversee all operational aspects of the company, including project management, construction operations, and supply chain management. Strategic Planning: Collaborate with the CEO and executive team to develop and implement strategic plans that align with the company's goals and objectives. Visionary Leadership: Act as a builder and visionary, driving innovation and long-term growth strategies to stay ahead of industry trends and market demands. Business Integration: Lead efforts to integrate new businesses and acquisitions seamlessly into the company's operations, ensuring alignment with overall strategic goals. Scalability and Growth: Develop and implement strategies to scale operations, drive growth, and expand the company's market presence. Safety Mindset: Ensure all safety protocols are rigorously followed, coordinating with the safety team to address compliance, training, and incident prevention. Systematization: Systematize work processes to enhance efficiency, consistency, and quality across all projects. Performance Management: Establish performance metrics and KPIs to monitor and improve operational efficiency, productivity, and profitability. Team Development: Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, collaboration, and innovation. Coaching and Teaching: Act as a coach and teacher to team members, promoting continuous learning and professional development. Risk Management: Develop and implement risk management strategies to mitigate operational risks and ensure compliance with industry regulations and standards. Quality Advancement: Advance the quality of work by implementing best practices and continuous improvement initiatives. Client Relations: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and repeat business. Financial Oversight: Work with the CFO to manage budgets, forecasts, and financial performance, ensuring alignment with the company's financial goals. Technology Integration: Leverage technology and innovation to streamline operations and improve project management capabilities. Talent: Recruit, develop, and retain top talent, fostering a high-performing, technically skilled team with leadership potential. This role requires exceptional leadership, strategic vision, technical expertise, and business acumen to uphold and expand the organization's reputation as an industry leader. Required Qualifications Bachelor's degree in construction management, engineering, business administration, or a related field Minimum of 10 years of experience in construction or manufacturing operations, with at least 5 years in a senior leadership role. Proven track record of successfully managing large-scale construction projects and driving operational excellence. Strong leadership, communication, and interpersonal skills. Strong financial acumen, with the ability to manage budgets and control costs effectively; proficient in business planning, financial analysis and revenue growth strategies Ability to analyze market trends, identify opportunities, and drive innovation to enhance services and profitability. Strong understanding of safety protocols, compliance requirements, and incident prevention strategies Demonstrated ability to develop, coach, and mentor employees Ability to think strategically and execute tactically. Visionary mindset with the ability to build and scale operations. Strong understanding of risk management and quality advancement principles. Strong organizational skills and the ability to prioritize and work in a fast-paced environment. Ability to identify areas for continuous improvement and make recommendations and/or implement. Highly motivated with a positive outlook and the ability to always demonstrate a professional demeanor. Preferred Qualifications Master's degree in business or related field. Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus. Proficiency in construction management software and other relevant technologies. Ability to integrate new businesses and drive continuous improvement. Project Management Certification Experience in industrial media blasting, coatings, linings, roofing or industrial services.
    $123k-187k yearly est. 2d ago
  • Manager, Clinical Operations

    Hospice of Michigan 4.7company rating

    Operations director job in Dearborn, MI

    Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States
    $81k-97k yearly est. 2d ago
  • Vice President - Operations

    Superstroke Golf

    Operations director job in Wixom, MI

    Job Title: Vice President - Operations Department: Product Development Reports To: Chief Operating Officer Terms: Full time, in office SuperStroke is a leader in golf grip innovation, trusted by over 600 tour professionals worldwide. The company is committed to delivering performance-enhancing products that combine cutting-edge technology with bold design. Our team thrives on creativity, collaboration, and a relentless pursuit of excellence in creating golf equipment for the best players in the world. Key Responsibilities 1. Operational leadership: leading and managing multi-site manufacturing operations, ensuring alignment with the company's strategic goals and objectives. 2. Strategic planning: develop and implement manufacturing strategies that enhance productivity, reduce costs, and improve quality. 3. Compliance and safety: ensure compliance with health, safety, environmental, and regulatory standards across all manufacturing facilities. 4. Performance management: establish key performance indicators (KPI's) to monitor manufacturing performance and drive continuous improvement initiatives. 5. Team development: build and lead a high performing operations team, providing mentorship and professional development opportunities. 6. Budget management: oversee the budgeting process for manufacturing operations, ensuring efficient allocation of resources and cost control. 7. Cross functional collaboration: collaborate with other departments, to include sales, marketing, and finance, to align production capabilities with market demand. 8. Project management: spearhead major manufacturing projects and capital investment that drive long term competitive advantage. 9. Research and innovation: conduct market analysis, competitor benchmarking, end user interviews to collaborate with engineers to prototype and test new grip technologies. 10. Lifecycle management: monitor performance through reporting and customer feedback to drive continuous improvement and manage end of life transition. Qualifications · Education: bachelor's degree in engineering, operations management, or a related field; a Master's degree or MBA is preferred. · Experience: 10+ years of progressive leadership experience in manufacturing or operations with a proven track record of managing multi-site operations. · Skills: strong analytical and problem-solving skills, excellent communication ability, and a deep understanding of production systems and manufacturing practices, specifically injection molding and tooling.
    $130k-222k yearly est. 2d ago
  • Head of Pharmaceutical Sterile Filling Operations

    Korn Ferry 4.9company rating

    Operations director job in Rochester, MI

    Korn Ferry has partnered with our client on their search for the role, Head of Pharmaceutical Sterile Filling Operations. The Company Endo Inc. [$2B; 3K FTEs], is a global specialty pharmaceutical company that develops and sells various pharmaceutical products worldwide. The company is recognized for its diverse portfolio comprised of Branded Pharmaceuticals, Generic Pharmaceuticals, and Sterile Injectables encompassing therapeutics for Pain Management, Urology, Endocrinology, CNS, Immunosuppression, Oncology, Cardiovascular, and Women's Health. The Branded and Generic Pharmaceuticals segment provides products with dosage forms to include solid oral extended-release, solid oral immediate release, liquids, semi-solids, patches, powders, gels, ophthalmics, and sprays amongst others. The Sterile Injectable segment offers ADRENALIN for emergency treatment of certain allergic reactions including anaphylaxis and VASOSTRICT which increases blood pressure in adults with vasodilatory shock. The International Pharmaceuticals segment sells a range of specialty pharmaceutical products primarily to customers in Canada. Its principal products serve various therapeutic areas, including attention deficit hyperactivity disorder, pain, women's health, oncology, transplantation, and over-the-counter products. Endo places a strong emphasis on research and development (R&D) as a cornerstone of its operations. With state-of-the-art facilities and a team of skilled scientists, the company invests heavily in advancing therapies that address critical gaps in healthcare. Its R&D pipeline focuses on enhancing drug formulations, developing novel delivery methods, and exploring new therapeutic areas. Endo is now looking ahead to capitalize on its strategic growth initiatives by expanding its global presence and continuing to address the evolving needs of patients. The company's strategic focus includes strengthening its core therapeutic areas, exploring emerging markets, and leveraging advancements in biotechnology. By combining its expertise with a patient-centric approach, Endo strives to enhance lives worldwide to solidify its position as a trusted leader in the pharmaceutical industry. The company has global headquarters in Dublin, Ireland and its U.S. corporate office in Malvern, Pennsylvania. Position Overview The Director, Head of Filling Operations will oversee the establishment, implementation, maintenance, and execution of cleaning, sanitization, and/or sterilization of production equipment and facilities at the Rochester, MI site. These responsibilities include but are not limited to raw material sampling, dispensing, product formulation, and aseptic/sterile primary packaging of liquid, suspension, or lyophilized products in plastic bottles, vials or syringes with oversight for inspection, secondary labelling, and packaging of the finished product. The Director, Head of Filling Operations must bring proven team management and leadership development experiences at similar scope/scale to the position being able to demonstrate clear communication and collaboration skillsets. This individual will work extensively with direct staff members and cross-functional teams to accomplish overall organizational objectives that includes sustaining the site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance. The Director, Head of Filling Operations will have significant budgetary management responsibilities and lead a direct team of 6-8 FTEs with 15 indirect FTEs. In addition, this individual will have broader managerial oversight for more than 150 hourly employees. In partnering with and reporting directly to the General Manager of Site Operations, this executive must coordinate work between teams and functions to ensure alignment with the Rochester site's overall Vision, Mission and Execution Strategy. Key Responsibilities Operations and Compliance: Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts. Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging. Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecards. Sets priorities to meet internal cycle times and delivery schedules. Maintains proper staffing and training levels to meet requirements. Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations. Assures adequate maintenance of department machinery and supplies. Develops and maintains a safe manufacturing environment in accordance with plant and corporate policies in addition to local, state, and federal EHS regulations. Participates in safety meetings, investigates accidents, ensures proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions. Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) methodologies. Performs site performance assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance, and safety. Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements. Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.) Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error. Budgetary Management & Delivery Performance: Oversight for five budgetary departments representing seven operational working units 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration Team Supervisory & Development: Responsible for interviewing, hiring, onboarding, and the continued training of employees being able to plan, assign, and direct daily work in alignment to site needs. Leads team and individual employee performance reviews being able to address complaints or resolve problems accordingly. Develops, trains, and mentor's functional supervisors and managers for more effective performance across current assignments. Leads continuous personnel development initiatives and succession planning objectives for ensuring successful business continuity. Secures effective training programs and resources through a current partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands. Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy and recommends disciplinary actions accordingly. Team & Cultural Leadership: Establishes expectations, drives accountability, and influences effective team building to further an established organizational culture based in collaborative teamwork. Motivates, engages, and inspires shop floor management by continuing to foster a transparent, open communication, and collective team workforce environment. Ensures that all site related compliance, quality, transformation, employee learning & development, and financial objectives are met. Supports capital planning initiatives for the site in compliance with local, state and federal requirements. Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. Manages special projects as requested and/or assigned by Executive Team. The Candidate Experience and Professional Qualifications Minimum 10 years of direct team leadership experience within specific functions to include Operations, Quality, and/or Compliance Management is required. Career experience must showcase an emphasis on team building, problem solving, and employee development inclusive of succession planning. Minimum 6 years of progressively responsible work-related experience in designing, customizing, managing, and evaluating manufacturing operations inclusive of programs to support ongoing personnel development are required. Undergraduate or advanced educational degree from an accredited college or university within the fields of Science, Packaging, Engineering, or Business are highly preferred but not required. Direct parenteral manufacturing and quality related experiences are highly preferred but not required. High level proficiencies in employee training, education, and learning development programs with strong group presentation experiences are required. Familiarity with different team management styles, methodologies, and approaches for ongoing personnel development are highly preferred. Working proficiency in relational databases or CRMs and computerized software to support management reporting to include word processing, spreadsheets, charts/graphs, and presentations are required.
    $53k-90k yearly est. 5d ago
  • Chief People Officer

    Blake's Orchard & Cider Mill

    Operations director job in Armada, MI

    Job Title: Chief People Officer Reports To: President & COO Blake's Orchard & Cider Mill (BOCM) is a family-owned, Michigan-based business that blends tradition, innovation, and hospitality to create memorable experiences across our farms, retail stores, restaurants, and beverage operations. For more than 75 years, we've grown through a “people-first, process-driven” approach - but our continued success depends on building stronger leaders, deeper bench strength, and a workplace culture rooted in ownership, teamwork, and pride. We're looking for a Chief People Officer to help lead that next chapter - someone who can transform HR into a strategic growth engine while protecting the strong operational foundation we've built. Position Summary The Chief People Officer (CPO) will be a key member of the executive team, responsible for developing and executing a comprehensive people strategy that drives business performance through leadership development, culture transformation, and workforce excellence. This position will build upon the strong administrative and compliance foundation currently in place while elevating our focus on culture, leadership capability, accountability, and long-term organizational health. This is not a traditional HR role. The Chief People Officer at Blake's Orchard & Cider Mill will be the catalyst for transforming good managers into great leaders and great employees into proud ambassadors. The right person will bring both head and heart - combining strategic thinking with real-world execution - to make Blake's one of the best places to work in Michigan. Key Responsibilities Strategic Leadership & Culture Partner with the President & COO to define a people strategy that supports BOCM's mission, vision, and 5-year growth plan. Champion a “Can-Do and Accountability” culture that reinforces personal ownership, teamwork, and operational excellence. Develop culture-building initiatives that increase engagement and make BOCM a destination employer in Michigan. Serve as a trusted advisor to executive leadership on all people-related matters, from structure and compensation to succession and culture alignment. Leadership & Organizational Development Serve as a cultural architect, modeling the values, discipline, and collaboration expected of all leaders and embedding them into daily operations. Establish authentic, trust-based relationships across all levels of the organization to foster transparency, alignment, and shared ownership. Lead change with empathy and urgency, ensuring that transformation efforts are both people-centered and results-driven. Bridge strategy and execution, demonstrating a hands-on leadership style that inspires others to follow through with excellence. Coach and elevate the leadership team, acting as a strategic thought partner who strengthens decision-making, accountability, and team cohesion. Design and lead leadership development programs to strengthen management capability across all divisions. Build and maintain a succession planning system to identify and prepare future leaders from within. Implement an improved performance management process that links individual goals to business objectives and holds teams accountable for results. Partner with department heads to coach, develop, and elevate leadership effectiveness. Talent Acquisition & Retention Oversee recruitment strategy for both seasonal and full-time roles, ensuring alignment with culture and growth goals. Build a proactive talent pipeline to reduce time-to-fill and dependency on external hires. Improve retention through career pathing, recognition, and consistent performance feedback loops. Modernize onboarding and orientation programs to ensure all new hires feel connected, capable, and confident. HR Operations & Compliance Oversee payroll, benefits, employee relations, and policy compliance, ensuring accuracy and reliability. Continue developing HR systems, reporting, and processes to improve data visibility and scalability. Utilize analytics to measure workforce health, cost efficiency, and engagement. Partner with Finance and Operations to align headcount planning, labor costs, and productivity targets. Qualifications Bachelor's degree in Human Resources, Organizational Development, or related field; Master's preferred. 10+ years of progressive HR leadership experience, including at least 5 years in a senior HR or People executive role. Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification strongly preferred. Demonstrated success leading culture and leadership development initiatives that drive measurable performance improvement. Strong working knowledge of HR laws, compliance, payroll, and benefits administration. Excellent communication, facilitation, and conflict-resolution skills. Approachable, decisive, and capable of balancing empathy with accountability. Blakes Orchard and Cider Mill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $126k-215k yearly est. 4d ago
  • Chief Operating Officer

    Guy Hurley Insurance & Surety Services

    Operations director job in Rochester, MI

    About Us Guy Hurley, LLC is a leading insurance agency based in Rochester Hills, Michigan, specializing in comprehensive insurance and bonding solutions for businesses and our personal lines clients. As insurance professionals, we are committed to helping people just like you find solutions for all your insurance needs. Once we understand your policy needs and goals, we'll work to develop a program tailored to you. Today's environment can bring concerns, and even, dangers. That's why we work closely with our clients to anticipate these challenges and address them before they happen. Knowledge is power. It's also the foundation for intelligent, well-considered decisions. When you have questions about which insurance policies are right for you, sound decisions are vital in helping you pursue your goals and protect your future. For many, understanding every aspect of the insurance space can be daunting. We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need. Chief Operating Officer (COO) Position Summary: We are seeking an experienced and strategic Chief Operating Officer (COO) to oversee the daily operations of our growing insurance company. The COO will be a key member of the executive leadership team, responsible for translating strategic goals into effective operational plans and driving efficiency across all departments, including underwriting, claims, customer service, finance, HR, and IT. This role is critical in supporting sustainable growth, operational excellence, and a high-performance culture. Key Responsibilities: Operational Leadership: Lead and manage all day-to-day operations of the company, ensuring alignment with the company's strategic objectives and regulatory requirements. Direct oversight over Sales, Finance, Client Services, Underwriting, & Surety Departments. Strategic Planning & Execution: Collaborate with the CEO and executive team to develop and implement long-term business strategies; translate goals into actionable operating plans. Facilitate bi-weekly partner meeting, plan and facilitate bi-weekly operational leadership team meetings, and plan and facilitate quarterly board meetings. Process Optimization: Streamline operational processes to improve efficiency, reduce costs, and enhance customer experience while maintaining quality and compliance. Inorganic Growth (Acquisitions): Support the evaluation of strategic opportunities and lead the planning and integration of new initiatives into the existing operational infrastructure. Team Management: Lead and mentor department heads; foster a collaborative and accountable culture. Determine staffing needs within each department and work with department heads to recruit and hire top talent. Financial Oversight: Work closely with the finance function to manage budgets, forecasting, and financial performance; ensure operational spend aligns with goals. Compliance & Risk Management: Ensure operational adherence to insurance regulations, industry standards, and internal policies. Technology Integration: Oversee technology and systems implementation to support scalability, improve service delivery, and enhance data-driven decision-making. Performance Metrics: Establish and monitor KPIs and operational dashboards; drive continuous improvement based on data analysis. Qualifications: Bachelor's degree in Business Administration, Finance, Insurance, or related field (MBA preferred). 10+ years of progressively responsible experience in operations, with at least 5 years in a senior leadership role within the insurance industry. Proven track record of managing cross-functional teams and scaling operations. Strong understanding of insurance business functions (underwriting, claims, policy administration, customer service). Demonstrated ability to lead in a fast-paced, dynamic environment. Excellent leadership, communication, and organizational skills. Experience with process improvement methodologies (e.g., Six Sigma, Lean) preferred. Experience with acquisitions and integrations preferred. Office Location: 989 East South Boulevard, Suite 200, Rochester Hills, MI 48307 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $107k-195k yearly est. 1d ago
  • Director, Corporate Governance

    Larson Maddox

    Operations director job in Auburn Hills, MI

    The Director of Corporate Governance & Project Management supports the CLO and Secretary in ensuring legal and governance compliance across the Board and 150+ global subsidiaries. This role blends company secretarial expertise with strategic project management, overseeing governance standards, corporate transactions, and reporting. It also leads the Manager of Corporate Governance and collaborates with senior leadership, investors, and external advisors in a dynamic private equity environment. Key Responsibilities Manage board governance processes, including agendas, minutes, and Diligent Boards tracking. Maintain corporate records and entity data via Diligent Entities. Ensure global entity compliance across 26 jurisdictions. Lead and mentor the Manager Corporate Governance. Draft and coordinate board/shareholder resolutions and filings. Oversee director onboarding, training, evaluations, and disclosures. Project manage acquisitions, disposals, refinancing, and reorganizations. Coordinate stakeholders, track milestones, budgets, and risks. Support due diligence, authorizations, and data room management. Liaise with legal, finance, tax, and audit teams for timely execution. Deliver quarterly governance reporting and respond to KPI/Treasury queries. Build strong relationships with shareholders, directors, and executives. Standardize governance frameworks across portfolio entities. Develop dashboards and templates for compliance and reporting. Drive entity simplification and group restructuring initiatives. Education & Experience 5+ years in company secretarial or governance roles, ideally in PE-backed or investment-driven environments Chartered or part-qualified Company Secretary (CGI or equivalent) preferred Proven project management experience in fast-paced corporate or private equity settings Strong knowledge of company law, governance frameworks, and PE deal structures Skilled in drafting resolutions, board minutes, and compliance documents Confident communicator with investors, directors, and external advisers Proficient in governance and collaboration tools (e.g., Diligent, Teams, SharePoint)
    $117k-184k yearly est. 1d ago
  • Center Operations Director

    Chenmed

    Operations director job in Eastpointe, MI

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to joinour team. The Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhance the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimize the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensure the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensure that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitor and manage patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identify and manage orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivate a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develop and execute effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversee the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implement strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $88,510 - $126,442 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $88.5k-126.4k yearly 3d ago
  • EMS Operations Manager

    Lynx EMS

    Operations director job in Toledo, OH

    Lynx EMS is recruiting an Operations Manager to direct operations at our Toledo, OH location. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations. BENEFITS Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.
    $63k-102k yearly est. 2d ago
  • Branch Operations Manager

    Fraza 2.6company rating

    Operations director job in Rochester Hills, MI

    Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and the East Coast. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team! Job Overview: The Branch Operations Manager is responsible for overseeing and coordinating all day-to-day operations and people within the branch. Ensuring the delivery of high- quality high-performing service support to our customers external and internal. This position is the face of the branch helping local personnel in coordination with the corporate office to focus on safety, employee engagement, customer satisfaction, performance, profitability and sound asset management. Education/Experience: Minimum 5 years' experience in materials handling operations Minimum 3 years' leadership experience Capable of financial acumen desired Proven experience with customer driven roles Excellent interpersonal and verbal communication skills Highly motivated, exceptional organizational, interpersonal, and communication skills, both oral and written Must be a team-oriented professional who can handle multiple projects in a fast-paced environment A demonstrated ability to lead, train, mentor, and implement be practices amongst reports Proficient in MS Office Suite required Principle Responsibilities: Oversee operations to ensure efficiency, quality, customer satisfaction and cost-effective management of resources Establish and implement safety programs in line with company values and programs Responsible for day-to-day management of the business to achieve the budgeted operating profit and working capital targets Develop and oversee all branch operations including new, used, rental, service, parts, transportation, etc. Management of both internal and external property and systems installations and repairs including systems and landscaping Provide support and direction sales and sales support team Collaborate with leadership to implement new or improve existing processes Suggest/recommend tools, equipment, procedures to increase revenues and efficiencies Measure and analyze employee performance and operational metrics Provide mentoring and guidance to employees Establish a work environment conducive to maintaining good employee morale
    $42k-57k yearly est. 4d ago
  • Head of Legal Operations

    Robert Half 4.5company rating

    Operations director job in Auburn Hills, MI

    The Legal Operations Manager is a strategic, resourceful professional responsible for optimizing and managing the business operations of the legal department. This role focuses on improving efficiency, managing legal technology and budgets, and partnering across the organization to support the department's goals. It's ideal for a detail-oriented, tech-savvy individual who can manage multiple priorities in a fast-paced environment. Key Responsibilities Process Improvement: Evaluate and refine legal processes and workflows to boost efficiency and reduce costs. Build and maintain playbooks, policies, and templates to support consistent, scalable operations. Technology Management: Implement, administer, and optimize the legal tech stack and e-billing systems. Assess and roll out new tools to drive productivity (e.g., entity management, board management, e-billing, document repositories). Financial Management: Oversee the legal budget, track expenses, manage legal fee and matter accruals, and deliver regular financial reporting and forecasts. Vendor & Outside Counsel Management: Maintain relationships with external legal providers, negotiate rates, and ensure billing compliance. Data & Reporting: Develop and monitor KPIs and other operational metrics to provide leadership with clear, data-driven insights. Cross-Functional Collaboration: Work closely with Finance, IT, Procurement, and PE stakeholders to align legal operations with broader business goals. Knowledge Management: Build and maintain systems for organizing and sharing legal knowledge, documents, and templates. Support management of internal and external legal/compliance content. Project Management: Lead or support department projects requiring strong planning and execution skills. Qualifications Bachelor's degree in a relevant field (required); experience in a corporate legal department or law firm strongly preferred. 3+ years of experience in legal operations, project management, or process improvement. Proven experience implementing and managing legal technology tools. Strong analytical, organizational, and problem-solving skills with excellent attention to detail. Effective communication and relationship-building skills. Proficiency in Microsoft Office (especially Excel and PowerPoint) and familiarity with legal tech platforms. Experience with change management is a plus.
    $33k-64k yearly est. 2d ago
  • Customer Operations Manager

    3M 4.6company rating

    Operations director job in Detroit, MI

    Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact you will make with the role In this new role, you will make a direct impact by ensuring 3M deliveries in response to customer portal and survey requests are timely, accurate, and consistent. Your work will strengthen trust with key customers, enable key account and sales team to stay focused on growth, and position 3M to compete successfully for new business. By developing best practices and streamlining how we manage requests across functions, you will not only create efficiencies for the organization but also shape how 3M engages with customers in the automotive segment. This role offers a unique opportunity to influence both customers' satisfaction and business outcomes while building cross-functional expertise and leadership visibility. As a Customer Operations Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Monitor customer portals daily to identify incoming customer requests Route request to the appropriate function (e.g. supply chain, trade compliance…etc.) and ensure clarity on requirements Follow up with stakeholders to confirm timely entry of information in portals Act as a collection point for customer survey and other data requests received outside the portals Collaborate with cross-functional teams to develop responses and leverage best practices for efficiency Communicate directly with customers to clarify requests and ensure alignment Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor's degree or higher (completed and verified prior to start) Five (5) years of experience working at 3M, with knowledge of 3M systems in a private, public, government or military environment Additional qualifications that could help you succeed even further in this role include: Experience in supply chain management Experience in manufacturing Project management skills Operating with a sense of urgency Strong track record of navigating complex, multi-functional organizations Ability to work in a highly dynamic environment Excellent written and verbal communication skills 2+ years of experience in an automotive customer-facing role such as sales, customer service, marketing or program management Work location: Onsite (Job Duties allow for some remote work but require travel to a 3M hub at least 4 days per week) Relocation Assistance: Not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 10/15/2025 To 11/14/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
    $141.2k-172.5k yearly Auto-Apply 48d ago
  • Director, Aseptic Operations - Sterile Fill

    Endo International 4.7company rating

    Operations director job in Rochester, MI

    **Why Us?** We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life. ** Summary** The Director of Operations at the Rochester MI facility leads the establishment, implementation, maintenance and execution of: cleaning, sanitization, and/or sterilization of production equipment and facilities; raw material sampling, dispensing and product formulation; aseptic/sterile primary packaging of liquid, suspension, or lyophilized product in plastic bottles, vials or syringes; inspection, secondary labeling and packaging of the finished product. Work requires excellent teamwork, ability to communicate clearly, and cooperate with other staff members to achieve overall organizational objectives and sustain site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance. The individual must have the ability to coordinate work between functions to ensure alignment with overall site Vision, Mission and Execution Strategy. **Job Description** Scope of Authority _- span of control_ _(work unit, site, department, division, etc.), monetary value of budget/spend authority_ _( capital, operating, etc.), P&L responsibility, etc._ + Span of Control: oversight of five (5) budgetary departments representing seven (7) operational working units: 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration + Operating Budget ~$15M; Spend/signing authority at $25K Key Accountabilities _- key outcomes/deliverables, the major responsibilities, and % of time_ Accountability Responsibilities % of Time Operations + Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging. + Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts. + Maintains proper staffing and training levels to meet requirements. + Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecard. + Sets priorities to meet internal cycle times and delivery schedules. + Assure adequate maintenance of department machinery and supplies. + Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives. + Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations 20% Compliance + Develops and maintains a safe manufacturing environment in accordance with plant/corporate policies and with local, state and federal environmental, health and safety regulations. Participates in safety meetings, investigates accidents, expects proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions. + Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) + Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.) + Performs assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance and safety. + Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error. + Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. + Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements. 20% Supervisory Responsibilities + Interviews, hires, and ensures training of employees; plans, assigns, and directs work; appraises performance; rewards and redirects employee's activities; addresses complaints and resolves problems. + Develops and trains managers & supervisors for more effective performance in current assignments as well as future leadership roles to meet on-going personnel development and succession planning objectives for continued business continuity. + Secures effective training programs or resources thru partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands. + Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy; recommends disciplinary actions. + Number of exempt employees - direct: 6-8; indirect: 15-25 + Number of Hourly employees - indirect: 100-150 20% Leadership + Establishes expectations, drives accountability & influences effective team building and team work. + Creates an atmosphere of team effort, open communication and inspirational shop floor management. + Interacts productively with peers across all site work streams. + Leads operations managers, supervisors, and hourly staff. + Develops cooperative relationships with contractual bargaining agreement leadership team and colleagues + Meets site objectives in compliance, quality, transformation, employee learning & development, and financial areas. + Supports capital planning initiatives to ensure site remains compliant with local, state and federal requirements. + Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. + Manages special projects as requested/assigned by Executive Team. 40% Total 100% Qualifications Education & Experience _Minimal acceptable level of education, work experience and certifications required for the job_ + Direct parenteral manufacturing/quality experience preferred. + Bachelors/Master's degree from an accredited college or university with a major in Science, Packaging Engineering or Business + Six-ten years of progressively responsible work-related experience designing, customizing, managing and evaluating manufacturing operations inclusive of programs to support ongoing personnel development. + Minimum of 10 years supervisory/leadership experience with specific involvement with Operations, Quality and/or Compliance Management. Emphasis on team building, problem solving and employee development inclusive of succession planning. + High level of proficiency in adult education and training, and group presentation + Must be familiar with different approaches to staff and management development using various delivery systems + Skilled in relational databases and ability to use computerized software to support management reporting including word processing, spreadsheets, charts/graphs and presentations Knowledge _Proficiency in a body of information required for the job_ _e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc._ + Microsoft Office Suite, Quality Management Systems(QMS: Trackwise, LMS, LIMS), Enterprise Resource Planning (ERP) Systems, Calibration Maintenance Management Systems (CMMS) + CFR 210, 211, 610, Part 11, and Parenteral Manufacturing Guidance (FDA/EU Annexes) Skills & Abilities _Often referred to as "competencies", leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing_ _etc._ + **Managing People** - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. + **Leadership** - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. + **Interpersonal Skills** - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. + **Oral Communication** - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. + **Written Communication** - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. + **Teamwork** - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. + **Strategic Thinking** - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Excellent communication skills, including the ability to speak clearly and persuasively in all situations, listen and gain clarification, respond well to questions and write clearly and informatively + **Ethics** - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. + **Organizational Support** - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. + **Motivation** - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. + **Planning/Organizing** - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. + **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. + **Adaptability** - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. + **Dependability** - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. + **Initiative** - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. + **Skilled and Determined** **-** Committed to removal of the eight non-value-adding wastes: **Overproduction:** Producing product or operating processes where orders do not exist; **Waiting:** Workers standing around and waiting for the next process step or a process to commence; **Unnecessary transport:** Carrying Work In Process (WIP) long distances and/or in a "back and forth" repeated manner; **Overprocessing:** Taking unneeded steps to process the product; **Excess inventory:** Excess Raw Material, WIP, or Finished Product leading to exaggerated cycle times, obsolescence and storage costs; **Unnecessary movement:** Any wasted motion of workforce to produce product or operate a process; **Defects:** Production of defective and/or non-usable products; **Unused employee creativity:** Loosing time, ideas, skills and improvements by not engaging and/or listening to our employees. _Passion for Right First Time (RFT) Processing_ Physical Requirements _Physical & mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc._ + Stand, walk, sit, lift, talk and hear in office, laboratory and manufacturing work areas + Frequent walkthroughs of shop floor operations **_Disclaimer:_** _The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required._ **EEO Statement:** We firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $88k-176k yearly est. 60d+ ago
  • Director of Operations- Troy

    Neiman Marcus 4.5company rating

    Operations director job in Oakland, MI

    Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As Senior Manager of Retail Performance and Store Operations, you will manage resources and uphold operational performance to support and maximize sales and profitability. You will enhance the customer experience to improve sales performance and bottom-line profitability. You will work on-site in the assigned store and will report to the Store General Manager. What You'll Do * Oversee the daily exception of all store operations * Inbound and Outbound and accurate order fulfillment * Support merchandise price changes * Manage expenses to guide profitability * Manage non-payroll and payroll expenses including labor, scheduling, and staffing * Flex resources, processes, and behaviors to maximize operational efficiency * Directly manage performance of Sales Support Managers and Loss Prevention Leaders * Responsible for store inventory accuracy and process What You Bring * 7 years of experience, luxury retail fashion experience * History of leading, motivating, and coaching teams * In-depth knowledge of profit and loss management * Microsoft Office Suite proficient * Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds * Schedule will include evenings, weekends, and holidays Inclusive Benefits * We offer an inclusive and comprehensive range of benefits to our valued associates, including: * Medical, Dental, Vision Benefits * Disability Benefits * Paid Parental Leave, Paid Family Leave, and Adoption Support * Paid Time Off * Retirement Savings Plan (401K) and Life Insurance * Financial Solutions * NMG Associates Core Discount of 30% * Personal and Professional Development Opportunities * For more information, please click "Our Benefits" section on our career site or reference the link here: ****************************************** About Neiman Marcus Group As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
    $99k-181k yearly est. 28d ago
  • Production Control & Logistics (PC&L) Director

    Autoneum

    Operations director job in Farmington Hills, MI

    Apply now Production Control & Logistics (PC&L) Director Country/Region: United States Job Category: Production Control & Logistics Workplace Type: Hybrid Employment Type: Permanent Job type: Full-Time Autoneum is globally leading in acoustic and thermal management for light and commercial vehicles. The Company develops and produces multifunctional, lightweight and sustainable components and systems for interior floor, interior trim as well as engine bay and underbody. Customers include almost all automobile manufacturers in Europe, North & South America, Asia and Africa. The Company with its head-quarters in Winterthur, Switzerland, is listed on the SIX Swiss Ex-change (ticker symbol AUTN). Summary The PC&L Director will have full regional responsibility for the function which encompasses all matters relating to systems, processes, and optimization of inbound and outbound freight, material flow/management, production scheduling & planning, packaging, and EDI systems for the region. Directly responsible for leading the overall development of a clear and comprehensive supply chain vision, and he/she will be a strategic business partner of COO and plant managers to establish the strategic goals and objectives to achieve OTD, inventory days, inventory accuracy and freight target. Essential Duties and Responsibilities * Work closely with COO and plant managers in driving overall financial and operating KPI (OTD, inventory days, inventory accuracy, material consumption, freight etcv) and within the PC&L function. * Optimize inventory planning and logistics functions to meet customer requirements to ensure zero customer interruption with minimum inventory days. * Provide effective, hands-on leadership to the PC&L team and direct, coordinate, and drive all activities while ensuring proper staffing, training, and organization of the function. * Devote significant attention to strengthening the capability of the current team and pursue opportunities for an optimized organization structure. * Develop/strengthen PC&L process from demand planning, material planning, production planning, warehouse management and freight management, and continuously drive improvement via best practices sharing. * Proactively support new program launch activity/APQP by ensuring that all PC&L tasks related to the launch are completed on time and on budget. * Manage inventory and establish controls to ensure Autoneum is operating at the highest level of performance based on key performance metrics and minimized supply chain risk. * Ensure overall accuracy of data within the PC&L function and with the company's enterprise software system (SAP). * Standardize the approach to packaging design and logistics execution to maximize its effectiveness and minimize its cost and environmental impact. * Passionately drive continuous improvement initiatives across all facets of the PC&L function. * Benchmark internally and externally, and drive the PC&L organization towards best-in-class performance. * As required, lead Experts Team to solve cross-functional process issues. * Forge excellent relationships with his/her superiors, peers and subordinates. Effectively interface with the other Autoneum functional areas, particularly with manufacturing, purchasing and program management. * Support and drive company initiatives, both regional and global, as required or as tasked. * Assess the capability of the current PC&L team, both in terms of individual performance as well as the current organizational structure and recommend and implement improvements. * In conjunction with the manufacturing plants, assess the root cause for shipments requiring premium freight and aggressively lead the steps necessary to reduce and eliminate expedited shipments. * Ensure that the existing PC&L systems/processes procedures are properly documented, communicated and respected. Work cross-functionally to improve or optimize these processes to reduce cost and drive improvements in performance and efficiency, with the goal of achieving a world-class level of performance. * Manage and monitor the performance of Autoneum's third-party logistics (3PL) provider to ensure the expected benefits are being realized. Education / Experience / Qualifications * Bachelor's degree in supply chain management or related field required; Preferrable with CPIM certificate, MBA preferred * 10+ years of related experience in a Tier-1 automotive environment required with increasing levels of responsibilities and an established track record of exceptional performance. * Professional expertise in leading the development and implementation of effective processes/systems in all areas of PC&L. * Proactive, ethical, high energy, hands-on manager, who excels in a fast paced, team-oriented environment. * Well-developed interpersonal skills necessary to function across all levels of the organization. * Ability to drill down into specific issues while not losing sight of the 'big picture', with a proven ability to toggle seamlessly between tactical needs and strategic objectives. * A strong affinity for the plant floor with a desire to be at the manufacturing plants as appropriate to understand first-hand the issues, challenges and opportunities, and to demonstrate a personal commitment to the success of each plant. * Proven, hands-on leadership ability with a track record of building highly functioning teams that effectively partner with the other functional areas of the company. * Be an effective coach and personal example for the PC&L function and must lead with an open, direct and candid communication style with the intensity necessary to meet and exceed objectives. * Demonstrate a total commitment to very high standards of integrity and business ethics. * Possess the agility and capability to work in a multicultural and multi-disciplinary global business environment. Language / Reasoning Ability * Fluent in English. * Excellent communications skills, both spoken and written. * Ability to analyze and interpret complex documents. * Ability to define problems, collect data, establish facts, and draw valid conclusions Math Ability * Strong math skills required Computer Skills * SAP experience preferred, Microsoft Office products Ability to travel up to 1-2 weeks per month within the North American region, with the ability to travel more extensively while assimilating into the organization as a new employee. Are you excited to work in a global and multi-cultural work environment and are you looking for an inspiring and engaging workplace? Then we are looking forward to receiving your application. Apply now
    $99k-162k yearly est. 36d ago
  • Business Unit Director - Concrete

    Fessler & Bowman Inc.

    Operations director job in Holly, MI

    Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. Open & Constructive Take Pride in Our Product Relentless Commitment Care About Our Customers Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: Strategic Planning and Execution: Developing strategic plans for the region in alignment with overall company goals. Implementing strategies to achieve business growth, profitability, and market share targets. Overseeing the execution of strategic initiatives across projects within the region. Financial Management: Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's. Ensuring projects are delivered within budget and identifying opportunities for cost savings. Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. Operational Oversight: Providing leadership and direction to project managers and operational teams. Monitoring project timelines, quality standards, and overall project delivery. Implementing best practices and ensuring compliance with health, safety, and environmental regulations. Team Leadership and Development: Leading and motivating a diverse team of professionals across various disciplines. Developing talent within the region through coaching, mentoring, and training initiatives. Promoting a culture reflecting F&B core values, effective collaboration, and accountability. Business Development and Sales: Identifying new business opportunities and potential markets within the region. Collaborating with business development teams to pursue and secure new contracts. Participating in industry events, conferences, and networking activities to promote the company's services. Essential Duties & Responsibilities: Client Relationship Management: Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. Understanding client needs and expectations to ensure customer satisfaction. Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. Risk Management and Compliance: Identifying and mitigating risks related to projects, operations, and regulatory requirements. Ensuring compliance with legal, contractual, and regulatory obligations. Implementing policies and procedures to uphold ethical standards and corporate governance. Reporting and Communication: Providing regular reports on the region's performance, progress, and challenges. Communicating effectively with senior management, presenting recommendations and strategies. Provide a clear vision to the regional team with accompanying goals for each department. Continuous Improvement: Driving initiatives for process improvement, efficiency gains, and innovation. Collaborate across regions to share lessons learned. Evaluating performance metrics and implementing corrective actions where necessary. Staying abreast of industry trends, technological advancements, and competitive landscapes. Community and Stakeholder Engagement: Engaging with local communities, government agencies, and industry associations. Participating in community outreach programs and corporate social responsibility initiatives. Enhancing the company's reputation and fostering positive relationships within the region. Other relevant tasks as assigned Education, Experience & Qualifications: Bachelor's Degree in a related field required 10+ years of Leadership experience, preferably within the construction industry required Experience in project management, estimating and field supervision preferred Previous experience in self-perform trades is preferred Proficiency in Microsoft Suite and familiarity with Procore High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: Medical, dental and vision insurance 401k with company contributions Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer
    $96k-142k yearly est. 44d ago
  • Director of Retail Operations

    Archdiocese of Detroit 4.3company rating

    Operations director job in Detroit, MI

    We are seeking a dynamic and experienced Director of Retail Operations (DRO) to oversee daily operations and drive efficiency and growth at five thrift stores and warehouse operations. The DRO directs all activities at the warehouse and stores' level to ensure activities are consistent with established Society of St. Vincent de Paul Detroit, (SVdPD), policy and procedures. Responsibilities include financial performance, personnel supervision, merchandising, promotion, facilities and equipment management, and distribution to people in need. Essential Duties and Responsibilities include the following: Operational Responsibilities: Direct both Thrift Store and Warehouse Operations staff pursuant to the SVdPD principles concerning the conduct of business and by continually focusing on the objectives and associated goals of the Vision, Mission Statements and strategic plans. Ensure all activities are managed within established budgets and in compliance with all Thrift Stores and Warehouse Operations Policies and Procedures. Effectively communicate to SVdPD staff any new, changed or eliminated process, procedure, program or resolution. With the Store Committee review, makes recommendations to the CEO on policy and establishes procedures related to retail operations. Develop and implement appropriate metrics to determine the effectiveness of programs and improvements. Oversees solicitation, collection, processing and sales of donated goods. Oversees appropriate distribution, pricing and marketing of all goods to all stores. Develop, implement and maintain inventory system for both warehouse and stores. Oversee the negotiation of pricing and pick-up schedules with rag buyers, seeking to continually increase revenue. Ensure overall appearance and presentation of store locations exceeds expectations. Must be available for on-call support 24/7 for possible building emergencies and security alarm notifications. Financial Performance and Budgeting Responsibilities: Review store sales, cost and profitability regularly with the CEO to ensure individual stores and warehouse operations are meeting defined targets weekly, monthly and yearly. Develop benchmarks for performance in line with National SVdP thrift operations best practices. Achieve production, sell-through and full-fringed labor benchmarks to drive performance. For review and approval by the CEO and Board of Directors, develop and recommend the annual budget for the Thrift Stores and Warehouse operations. Hiring, Coaching and Development Responsibilities: Hires, trains and motivates a supervisory staff to operate profitable, service-oriented thrift operations; evaluates, disciplines and, if necessary, terminates employees for poor performance or failure to comply with policies established by the CEO and Board of Directors. Ensure the development of comprehensive training for each position and hold Store Managers accountable for implementation and verification to ensure continuous improvement. Ensure annual performance evaluation of each employee in conjunction with regular coaching programs. Resolves customer concerns in a timely manner. Administrative Responsibilities: Oversee administration of all information technology related to the stores and warehouse including the phones/ISP, point of sale and managed IT service contractors. Oversee tenant relations with landlords and all building repairs and maintenance in coordination with the Director of Facilities. Ensures Store and Warehouse Managers are complying with time, attendance, HR, payroll, theft prevention and cash management policy requirements. Oversee the development and implementation of housekeeping, waste management, safety, fire, and security policies and procedures. Complies with all laws and governmental regulations related to thrift store operations. Serve as Point of Contact for Union Collective Bargaining Agreement at warehouse. Supervisory Responsibilities Maintain accurate job descriptions of Direct Reports and Indirect Reports; ensuring they accurately reflect the responsibilities, qualifications, and roles. Set goals for employees within Stores and Warehouse. Mentors supervisory staff to best develop and utilize talents for organizational benefits. Ensures quarterly DOT testing of drivers is performed. Requirements: Bachelor's Degree in Marketing, Retail or Business Administration. Experience in developing and executing retail training and coaching programs. Direct P/L responsibility with budgeting experience. Knowledge of union negotiations, trucking rules and regulations a plus. Requires information management, statistical reporting and written communications; intermediate knowledge of Microsoft Office programs; high proficiency in Excel. Experience and proficiency in Retail POS systems. Awareness of trends in society and government as they relate to people in need. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday On call Weekends as needed Application Question(s): Please provide the number of direct reports you have managed in your previous roles. Experience: Retail management: 5 years (Required) Warehouse Operations: 5 years (Required) Ability to Commute: Detroit, MI (Required) Ability to Relocate: Detroit, MI: Relocate before starting work (Required) Work Location: In person For any questions, please contact Gabby Hornak at ***********************.
    $57k-107k yearly est. Easy Apply 60d+ ago
  • Regional Director, Southeast Operations (48568)

    Global Elite Group 4.3company rating

    Operations director job in Garden City, MI

    Top Reasons Why You Want to Join our Operations Management Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set * Opportunities for community service projects and civic engagement Who will you be working with: A diverse group of ambitious professionals that aspire to be leaders in their industry. Position Overview: We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives. Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operations management team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines. Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors. Responsibilities: * Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate. * Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements * Effectively monitor and guide subordinate Airport Managers * Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department * Actively support business development in the region * Actively support all station startups in the region * Travel throughout the region and to management meetings nationwide as required * Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations * Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments * Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies * Ensure cost effective measures across all regional airport operations * Ensure that Safeguarding is in place for all company equipment and vehicles. * Understanding of P&L Financial Dashboard, and station economic state. * Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting. * Prepare for and attend monthly client performance meetings Successful candidates will be: * Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community * Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen * Able to deliver results - Consistently meet expectations and deliver value to our clients * Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values * Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team. * Able to support a culture where everyone matters, and everyone belongs * Able to delight clients with quality services and superior experiences * A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees. * Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications Minimum Requirements: * U.S. citizen, U. S. national or permanent resident * Bi-lingual (Spanish) strongly preferred * Valid state issued driver's license with clean driving record * At least five (5) years relevant experience in a major installation or business * Reside within commuting distance of our Southeast Airports * Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security * Knowledge of 1542/1546 as well as ACISP * Knowledge of Xray ETD a plus * Within the past five (5) years, must have successful experience managing a major security or screening operation * Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations. * AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire. * Current certification at time of hire is preferable * Ability to successfully pass background checks and drug tests as necessary * Available to work various hours as necessary, weekends and holidays depending on the region's needs. * Willing and able to participate in a drug test (either pre-employment or random) with negative results * Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references) * Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol * Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority
    $48k-89k yearly est. 3d ago
  • Business Unit Director - Concrete

    Fessler & Bowman Inc.

    Operations director job in Holly, MI

    Job DescriptionSalary: Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby.Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. Open & Constructive Take Pride in Our Product Relentless Commitment Care About Our Customers Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPIs such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: Strategic Planning and Execution: Developing strategic plans for the region in alignment with overall company goals. Implementing strategies to achieve business growth, profitability, and market share targets. Overseeing the execution of strategic initiatives across projects within the region. Financial Management: Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPRs. Ensuring projects are delivered within budget and identifying opportunities for cost savings. Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. Operational Oversight: Providing leadership and direction to project managers and operational teams. Monitoring project timelines, quality standards, and overall project delivery. Implementing best practices and ensuring compliance with health, safety, and environmental regulations. Team Leadership and Development: Leading and motivating a diverse team of professionals across various disciplines. Developing talent within the region through coaching, mentoring, and training initiatives. Promoting a culture reflecting F&B core values, effective collaboration, and accountability. Business Development and Sales: Identifying new business opportunities and potential markets within the region. Collaborating with business development teams to pursue and secure new contracts. Participating in industry events, conferences, and networking activities to promote the companys services. Essential Duties & Responsibilities: Client Relationship Management: Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. Understanding client needs and expectations to ensure customer satisfaction. Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. Risk Management and Compliance: Identifying and mitigating risks related to projects, operations, and regulatory requirements. Ensuring compliance with legal, contractual, and regulatory obligations. Implementing policies and procedures to uphold ethical standards and corporate governance. Reporting and Communication: Providing regular reports on the region's performance, progress, and challenges. Communicating effectively with senior management, presenting recommendations and strategies. Provide a clear vision to the regional team with accompanying goals for each department. Continuous Improvement: Driving initiatives for process improvement, efficiency gains, and innovation. Collaborate across regions to share lessons learned. Evaluating performance metrics and implementing corrective actions where necessary. Staying abreast of industry trends, technological advancements, and competitive landscapes. Community and Stakeholder Engagement: Engaging with local communities, government agencies, and industry associations. Participating in community outreach programs and corporate social responsibility initiatives. Enhancing the company's reputation and fostering positive relationships within the region. Other relevant tasks as assigned Education, Experience & Qualifications: Bachelors Degree in a related field required 10+ years of Leadership experience, preferably within the construction industry required Experience in project management, estimating and field supervision preferred Previous experience in self-perform trades is preferred Proficiency in Microsoft Suite and familiarity with Procore High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: Medical, dental and vision insurance 401k with company contributions Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer
    $96k-142k yearly est. 2d ago

Learn more about operations director jobs

How much does an operations director earn in Dearborn, MI?

The average operations director in Dearborn, MI earns between $60,000 and $175,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Dearborn, MI

$103,000

What are the biggest employers of Operations Directors in Dearborn, MI?

The biggest employers of Operations Directors in Dearborn, MI are:
  1. Tenet Healthcare
  2. Union Square Hospitality Group
  3. Aparium Hotel Group
  4. Southeastern Michigan Health
  5. Holbrook Auto Parts
  6. Sonic Realty
  7. USHG Careers
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