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Director of Operations
Fuse Group Investment Companies
Operations director job in Fort Lauderdale, FL
Title: Director of Operations
About Us: Fuse Group (through its affiliated entities and activities) is a real estate
development company, as well as one of the top private lenders in South Florida and is
rapidly growing and expanding as a leading boutique investment firm. We strive for
excellence and professionalism in all aspects of our business. Fuse Group is committed to
cultivating an inclusive workplace culture that supports the development, success and
recognition of each team member. This is an excellent opportunity to join a dynamic, fastgrowing
company, gain exposure to challenging and sophisticated work and be an important
part of a collaborative, focused and goal-driven team.
Position: The Head of Operations shall oversee the organization's daily business activities
and be the key point person to ensure smooth communication and operation between all
departments, business development, operations team, accounting and investor
relationship. The Head of Operations shall be responsible for generating and disseminating
all reports to investors, managing the company resources, developing and implementing an
operational plan and ensuring that procedures are carried out properly. Additionally, the
Head of Operations shall regularly evaluate organizational e6iciency and makes necessary
changes to maximize staff productivity. The Head of Operations assesses the needs of the
company and finds ways to contribute to the big picture by ensuring daily operations run
smoothly and as efficiently as possible. The Head of Operations shall report directly to the
Chairman and CEO of the company.
Key Functions:
• Operations of all office activities based on CEO's directive.
• Ongoing management and oversight of loan activities, setting and monitoring controls
over all loan agreements and assurance that all agreement covenants are met
(including collection, notifications, invoices and communication with borrowers as
needed).
• Handle creation and packaging of reporting as well as distribution to investors in a
timely manner.
Define, and ensure full implementation and revise operational policies and guidelines
for the organization.
• Coordination with accounting team for all company expenses.
• Manages the process and accuracy of all related investment documentation.
• Ensure maintenance of clear communication with all investors.
• Manages daily operation and performance of the staff and directs them in achieving
the departmental goals and objectives. Ensure all departments meet required
deadlines.
• Provides general oversight of operations, including supervision and performance
management of all staff (including providing support as it pertains to hiring, training,
evaluation, promotion and termination).
• Primary liaison with partners to ensure the timely processing all operational aspects of
the company.
• Serves as a liaison between the departments in preparing and coordinating
documentation, actions, and disputes, and assists in the resolution of the same.
• Manages onboarding, training, and orientation for all staff.
• Manages employee records and access to include serving as timekeeper for all sta6,
monitors key control and access card records for staff.
• Oversees space/facilities needs for company including initiating and coordinating
maintenance work orders, IT/telecommunications needs.
• Improves and identifies opportunities to improve operational systems, processes and
policies.
• Orchestrates proactive crisis management for sensitive issues.
• Monitors the financial results to ensure fiscally responsible use of funds for all fund
accounts.
Knowledge, Skills and Abilities:
• Must have strong computational and mathematical skills.
• Strong computer skills with proficiency in Excel, Word, PowerPoint and Outlook.
• Highly organized, analytical and detail oriented with strong planning and writing skills,
ability to work independently and think through activities.
• Ability to manage extremely confidential information and oversee high-level, complex
projects.
• Excellent communication - verbal and written, interpersonal and organizational skills,
and a collaborative management style.
• Demonstrated leadership and vision in managing staff, groups and major projects or
initiatives with tight deadlines.
• Committed to high professional ethical standards and a diverse workplace.
• Familiarity with commercial real estate and or banking. - working knowledge of
Commercial real estate backed lending and Yardi (preferred).
Core requirements:
• Bachelor's degree in Business Administration.
• Master's degree (preferred).
• Minimum 5 years hands on experience in the financial industry (preferably in
commercial real estate financing).
$59k-106k yearly est. 2d ago
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Managing Director
Concord Wilshire Companies
Operations director job in Miami, FL
About Us:
Concord Wilshire (“CW”) is a nationally recognized leader in residential, hotel, and mixed-use real estate development and construction with over $13 billion in total value of developed and acquired assets. CW is a full service real estate development, financing and investment company based in Miami, Florida. With offices in Miami, Phoenix, Atlanta and Los Angeles, the company is actively involved in various residential, hospitality, mixed-use and institutional development projects throughout the United States. For additional information, visit ***********************
Job Description:
Concord Wilshire is looking for a highly qualified, experienced Managing Director for its Miami office (located in Brickell) with at least 15 years of experience in real estate acquisitions, land-use planning, development, and construction. Offering competitive salaries, health benefits and bonuses, CW provides a dynamic work environment for project, development and construction managers who can manage and execute projects with little or no supervision.
Job Responsibilities:
Acquisition and Planning
Lead or support land acquisition due diligence, feasibility analysis, and entitlement strategy.
Prepare, review, and coordinate engineering submissions for Plans of Subdivision and site development applications.
Communicate and coordinate with municipal staff, agencies, and utility providers to secure planning, engineering, and servicing approvals.
Interpret zoning bylaws, official plans, engineering standards, and development guidelines.
Project & Construction Management
Lead and coordinate land development and construction projects from concept through completion.
Assemble and manage consultants, contractors, subcontractors, and municipal stakeholders to ensure timely approvals and execution.
Maintain and update CPM construction schedules; monitor daily activities, identify risks, and flag potential delays.
Oversee budgets, schedules, quality control, and reporting across multiple projects.
Ensure contractor compliance with applicable safety standards and project requirements.
Participate in project meetings including pre-construction, subcontractor, and OAC meetings.
Lead or support construction activities including site preparation, servicing, grading, stormwater management, roadworks, and vertical construction.
Review construction documents for completeness, constructability, and conflicts; proactively identify field issues and discrepancies.
Coordinate subcontractor schedules, materials, and equipment in collaboration with the Project Superintendent.
Ensure timely submission, review, and tracking of shop drawings, RFIs, and submittals.
Maintain accurate master drawing sets, field documentation, and project records.
Stakeholder Coordination
· Coordinate with internal teams (finance, legal, sales) to align development and construction objectives.
· Contribute to design development, value engineering, cost estimating, and procurement.
· Engage with external stakeholders including community groups, regulatory bodies, architects, and engineers.
· Maintain accurate, timely project reports and documentation in accordance with corporate and project requirements.
Qualifications
Bachelor's degree in Engineering (Civil preferred), Architecture, or related field.
15 years of experience in land development and mixed-use construction, including multi-family, retail and complex construction projects.
Strong working knowledge of building codes, municipal approvals, engineering standards, and development processes in South Florida.
Proven ability to manage multidisciplinary teams, consultants, contractors, and subcontractors through design, approvals, and construction phases.
Demonstrated experience in construction scheduling, contract negotiation, bidding, and awarding of contracts.
Solid understanding of construction practices, site logistics, safety standards, and document control.
Excellent organizational skills with the ability to manage multiple projects simultaneously.
Strong verbal and written communication, negotiation, and leadership skills.
Strategic problem solver with the ability to adapt to evolving project conditions and challenges.
Proficient in MS Office Suite and construction/project management documentation workflows.
Benefits:
Base Salary + Individual & Project Performance Bonuses.
Medical, vision, flexible spending account.
Employer Matching 401k.
Flexible Company-paid Vacation, Sick, Personal, and Holiday Time.
Salary:
· $350,000 - $450,000 Year - Base (plus individual performance-based bonuses and project performance-based bonuses)
If you believe that you are a good candidate for this position, please apply and tell us a little bit about yourself and why you feel you are a good fit. We look forward to hearing from you.
Concord Wilshire is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
$72k-136k yearly est. 5d ago
Sales Director: Build a High-Impact, Data-Driven Team
Jobr.Pro
Operations director job in Miami, FL
A leading real estate tech company in Florida is seeking a Sales Director to drive their sales team and enhance conversion strategies. The role involves managing sales professionals, optimizing workflows, and using CRM tools like Salesforce to boost efficiency. Ideal candidates will have extensive sales experience, a data-driven mindset, and be passionate about real estate. This position offers competitive compensation and opportunities for career growth. Join us in transforming home ownership for customers.
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$88k-146k yearly est. 3d ago
Director of Operations
CEVA Logistics 4.4
Operations director job in Miami, FL
Summary: The Director of Operations, P&D is the national leader for CEVA's P&D product in the United States. This role oversees all District Directors and holds full P&L ownership for stations and districts nationwide. The Head of P&D is responsible for building and executing the strategic growth plan, driving operational excellence, partnering with Sales to expand the product, and ensuring all financial and performance targets are met.
Typical Responsibilities:
Lead all District Directors and provide strategic direction for the P&D product.
Own the full P&L for P&D across all stations and districts in the U.S.
Design and implement the national growth strategy in partnership with the Sales organization.
Ensure flawless operational execution, achievement of KPIs, service quality standards, and productivity targets.
Develop annual budgets and deliver against revenue, margin, and cost objectives.
Implement initiatives to improve transportation metrics, pickup/delivery performance, and overall customer experience.
Partner with Customer Service and Account Management to ensure alignment and proactive customer care.
Drive continuous improvement, operational discipline, and standard process adoption across the network.
Requirements:
Bachelor's degree in business, Logistics, Supply Chain, or related field (Master's preferred).
10+ years of P&D, LTL, final-mile, or transportation leadership experience; national or multi-district scope preferred.
Demonstrated success owning and managing full P&L performance.
Strong understanding of transportation metrics, delivery performance, route optimization, and station operations.
Experience building and executing commercial strategies with Sales teams.
Excellent leadership, communication, and organizational skills.
Data-driven mindset with proven ability to drive KPIs and performance programs.
Strong customer-focus orientation and experience working with Customer Service and Account Management teams.
Ability to travel frequently across the network.
Minimum:
Bachelor's degree in business, Transportation, Logistics, Supply Chain Management or a related field or equivalent combination of work experience and completion of the LDP Program.
Minimum 10 years related experience.
Minimum 5 years supervisory or managerial experience.
Working knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments and databases; project management methodologies and disciplines in SCM.
Experienced in all areas of transportation, logistics and supply chain operations.
Experience with WMS and TMS Packages.
Travel: Travel is required at least 60% of the time and is approximately 90% within the U.S. and 10% outside of the U.S.
$79k-120k yearly est. 5d ago
AVP- Branch Operations Manager
Interamerican Bank 3.9
Operations director job in Miami, FL
Interamerican Bank is looking for a AVP- Branch Operations Manager for our Main Branch located on 9190 Coral Way to oversee day-to-day branch functions, support our team, and ensure exceptional service for our customers. This role includes supervising staff (including the Head Teller) and managing overall branch operations with a strong focus on customer service, compliance, and community engagement.
Duties and Responsibilities:
Lead, coach, and support branch staff, including supervision of the Head Teller
Oversee day-to-day branch operations, vault functions, and branch security procedures
Ensure all branch security protocols are followed, including monthly security device testing and documentation
Maintain a professional, business-like branch environment that promotes excellent customer service
Assist in the development, implementation, and standardization of branch operational procedures and services
Work collaboratively with management and other departments to establish cross-functional goals, service standards, and production metrics
Ensure adherence to bank policies and procedures within assigned areas of responsibility
Maintain working knowledge of branch authority related to check approvals, overdrafts, transaction overrides, and exceptions
Assist with account opening, servicing, and quality control processes, including oversight of dormant and inactive deposit accounts
Support successful audits and examinations by maintaining strong operational and compliance controls within the branch
Interact directly with customers to resolve account issues, special requests, and service escalations
Prepare and distribute monthly management and branch performance reports as requested
Ensure compliance with all applicable regulations, including CRA, EEO, and internal compliance requirements
Support new customer growth through outreach, relationship building, and community engagement
Represent Interamerican Bank in community, business development, and public-relations activities
Refer loan requests to the appropriate loan officer and assist with follow-up as needed
Perform other duties as assigned by Management
Job Requirements:
• Bachelor's degree or equivalent experience
• 3-5 years of experience in a financial institution (supervisory experience preferred)
• Strong communication and leadership skills
• Knowledge of branch operations, customer service, and banking procedures
Job Type:
Full-time
On-site
Bilingual (English and Spanish preferred); goal oriented; salary commensurate with experience.
EOE/ AA / M/F / D/V / DFWP
$77k-97k yearly est. 5d ago
Global Sales Director, Travel
Software Placement Group
Operations director job in Miami, FL
Global Sales Director
Overview: Lead enterprise sales of corporate travel and technology solutions. Drive new business from mid‑market to enterprise clients with annual spends from $5M-$10M+. This is a pure hunter role - heavy outbound, consultative sales, and quota‑driven.
Key Responsibilities:
Prospect, qualify, and close new accounts.
Conduct disciplined outbound activity (calls, emails, social).
Present and sell travel management and technology solutions.
Build proposals, negotiate terms, and close multi‑million‑dollar deals.
Maintain accurate CRM records and sales forecasts.
Requirements:
10+ years outside B2B sales; travel industry preferred.
Strong track record of closing enterprise‑level deals.
Knowledge of booking/expense tools and travel platforms.
Self‑motivated hunter with excellent communication skills.
Compensation:
Competitive base + commission. Travel required.
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$123k-181k yearly est. 6d ago
AIC Global Sales Director
Ennismore
Operations director job in Miami, FL
We are looking for Global Sales Director to join the All Inclusive Collection's Sales team at Ennismore.
Based in Miami, Florida and reporting out Vice President of Lux Sales and GSO All Inclusive Collection (AIC), this role is responsible for driving revenue growth, market penetration, and luxury brand positioning across the LATAM and U.S. markets for Rixos & All Inclusive Collection Hotels. This role leads strategic sales initiatives, key account development, and high-value partnerships while serving as a senior brand ambassador and commercial leader for the Rixos and AIC portfolio.
Why This Role Matters Now
Rixos & All Inclusive Collection Hotels are entering a pivotal growth phase in the LATAM and U.S. markets, with increasing demand for differentiated luxury and all-inclusive experiences. As competition intensifies and traveler expectations continue to evolve, this role is critical to accelerating market penetration, securing high-value strategic accounts, and strengthening long-term brand loyalty.
Job DescriptionMore detailed scope of the role
Brand Advocacy & Representation: Act as a brand ambassador for Rixos & All Inclusive Collection Hotels, promoting the brand's unique value propositions and brand experiences at major LATAM/ USA market segment events, trade shows, and client engagements. Foster strong relationships with industry influencers and partners to enhance brand visibility and reputation.
Aligned Sales Strategy: Work closely with global, regional, and property-based sales teams to elevate market visibility and optimize our presence in the LATAM/USA market segment.
Strategic Sales Strategy Development: Development and execution of strategic sales initiatives and detailed reporting. Maintain a robust pipeline and seek continuous improvements to enhance the experience in alignment with brand goals.
Strategic Partnerships: Identify and develop partnerships with key stakeholders, and leverage these relationships to drive revenue and brand positioning as a luxury brand.
Prospective Accounts: Identify and evaluate potential LATAM/USA accounts by analyzing data, conducting account interviews, and developing tailored action plans to optimize engagement and sales conversion.
Strategic Account Management
Product Familiarity: Maintain an in-depth understanding of Rixos & All Inclusive Collection Hotel's luxury offerings, rates, and promotions, ensuring proactive cross-selling across segments as needed.
Competitive Analysis: Stay updated on competitors' offerings and market trends, delivering regular insights on competitive positioning to inform sales strategies.
Customer Relationships: Build and sustain long-term relationships with key accounts, focusing on the LATAM/USA market as a priority. Work collaboratively with the Director of Luxury Sales & Global Sales Team on market-specific strategies.
Customized Experiences: Design and implement tailored sales strategies and packages that cater to the specific needs and preferences of LATAM/USA market clientele.
Sales Blitzes: Lead and participate in city and outstation sales blitzes, driving revenue through proactive outreach in targeted geographies.
Market Intelligence & Competitive Positioning: Continuously analyze market trends, competitor offerings, and customer preferences to inform strategic decisions.
Proposal Development: Supporting in identifying and developing proposals for new LATAM/USA market segments.
Reporting, Planning & Accountability
Weekly, Monthly and Yearly Reporting: Prepare accurate weekly, monthly and year-to-date revenue reports, highlighting insights for potential growth opportunities.
Forecasting: Complete timely monthly forecasts, expect-to-turn reports, and prepare cost-effective sales trip budgets to maintain pipeline health.
Regular Updates: Develop and submit comprehensive call and monthly reports, detailing activities, competitive insights, and forecasted figures.
Customer Service & Follow-Through
Customer Support: Respond to all client inquiries within 24 hours, ensuring a seamless customer experience and building strong rapport with clients during site visits and events.
Action Plans & Goals: Execute and track action plans for key accounts to meet sales targets, specifically focusing on high-priority markets.
Client Satisfaction & Retention: Ensure exceptional service across all client touchpoints, establishing Rixos & All Inclusive Collection Hotels as a premier destination for LATAM/USA clients. High client satisfaction and retention rates are essential success indicators for this role.
Mentorship & Skill Building: Act as a mentor to the sales team, providing guidance, skill development opportunities, and industry-relevant training to enhance team performance.
Performance Tracking & Reporting: Establish and monitor key performance indicators (KPIs) to evaluate sales performance and team effectiveness. Utilize data analytics to provide insights and actionable recommendations for strategic adjustments, driving continuous improvement in the team outcomes.
Team Motivation & Cohesion: Promote a collaborative, high-performing work environment. Recognize achievements, foster open communication, and ensure team alignment with shared goals.
Talent Growth & Succession Planning: Partner with the T&C Regional team to identify and nurture high-potential team members, supporting their career progression and contributing to a strong pipeline of future leaders within the sales team.
Revenue & Rate Management
Occupancy & Rate Maximization: Focus on maximizing hotel occupancy and average rates through strategic, selective selling.
Yield Management: Collaborate with other Commercial team stakeholders to optimize pricing strategies and implement effective yield management practices tailored to LATAM/USA clientele.
Rate Policy Compliance: Ensure all special deals comply with company guidelines, coordinating approvals as needed with the Director of Luxury Sales & Global Sales Team.
Key Performance Drivers
Revenue Growth: Drive Rixos & All Inclusive Collection Hotels' growth within the LATAM/USA market segment by enhancing market visibility, securing key accounts, and fostering long-term client loyalty.
Brand positioning: Positioning Rixos & All Inclusive as a preferred choice for LATAM/USA clients through strategic account management and continuous market analysis.
Administrative Excellence & Reporting
Efficiency in Communications: Optimize administrative duties, ensuring an average of 5-7 face-to-face and 10 phone interactions daily without compromising correspondence efficiency.
Technical Upkeep: Regularly update Electronic Distribution Systems in line with hotel operations.
Additional Responsibilities
Task Force Participation: Participate in task force teams for new openings as required.
Miscellaneous Duties: Execute other responsibilities as assigned by leadership, contributing to the overall success of Rixos & All Inclusive Collection Hotels' LATAM/USA market sales strategy.
Qualifications
8+ years of senior sales experience within luxury and/or lifestyle brands.
Proven track record of driving revenue growth and managing strategic/key accounts, ideally across LATAM and/or U.S. markets.
Strong commercial expertise in luxury or all-inclusive resort sales, including pricing and selective selling.
Demonstrated ability to build and leverage high-value partnerships and close complex commercial agreements.
Experience operating in a global, matrixed organization, collaborating with regional and property-level teams.
Executive presence and credibility to serve as a senior brand ambassador for Rixos & All Inclusive Collection Hotels.
Data-driven mindset with hands-on experience in forecasting, pipeline management, and performance reporting.
Willingness to travel extensively across LATAM, the U.S., and internationally.
Fluent in English and Spanish, with the ability to conduct business negotiations and client presentations in both languages.
Additional InformationWhat's in it for you...
The opportunity to bring exciting hospitality concepts to market and have a real impact on success.
Join an innovative, fast-growing, international group that's committed to not just building new hotels but building global brands.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands.
Great discounts across the entire Ennismore family.
A competitive package and plenty of opportunity for development.
This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it.
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$123k-181k yearly est. 4d ago
Senior Director Supply Chain & Operations Technology Strategy
DSJ Global
Operations director job in Hollywood, FL
Our client is seeking a Sr. Director of Supply Chain Transformation to lead a portfolio of enterprise-level initiatives that modernize operations and enable long-term growth. This role will drive strategic programs such as Tier 1 transformations, automation, and cross-functional technology upgrades, ensuring measurable value and consistent execution.
The Sr. Director will establish governance, align priorities, and partner with leaders across engineering, technology, operations, and finance to scale new capabilities and deliver on the organization's supply chain vision.
Key Responsibilities
Develop and maintain a multi-year transformation roadmap with clear priorities, milestones, and performance metrics.
Lead governance processes for intake, prioritization, business case evaluation, and executive reporting.
Oversee delivery of high-impact programs, managing scope, timelines, budgets, and risks.
Maintain visibility into portfolio status, resource capacity, and benefit realization.
Standardize program management practices, tools, and communication cadences.
Collaborate with senior leaders to align objectives, remove barriers, and ensure coordinated execution.
Drive financial oversight, including investment planning and benefits tracking.
Build change management strategies to support adoption and minimize disruption.
Provide executive-level insights and facilitate decision-making on risks and trade-offs.
Establish KPIs and analytics to measure progress and enable data-driven decisions.
Coach teams and strengthen transformation capabilities across the organization.
Qualifications
Bachelor's degree required; MBA or equivalent preferred.
10+ years of experience, including 5+ years leading innovation or technology-driven programs.
Background in supply chain operations and emerging technologies (AI, automation, IoT, robotics).
Strong strategic thinking and ability to bridge technical and business needs.
Experience with technology governance and external partnerships.
Exceptional communication and stakeholder management skills.
CPG or distribution industry experience strongly preferred.
$70k-123k yearly est. 4d ago
Director of Operations
Grip 4.0
Operations director job in Miami, FL
Grip is redefining cold-chain logistics for direct-to-consumer (DTC) eCommerce brands. Founded in 2022 by former ButcherBox executives, Grip combines advanced technology with a nationwide fulfillment network to optimize the shipping of perishable goods. Our proprietary Smart Logistics Engine analyzes over 25 million data points daily-including weather patterns, carrier performance, and real-time temperatures-to make intelligent, package-level shipping decisions. Grip's Pulse Order Management System (OMS) offers real-time inventory tracking, batch traceability, and seamless integration with platforms like Shopify. This end-to-end solution provides brands with complete visibility and control over their supply chain, eliminating the need for multiple third-party tools. With temperature-controlled fulfillment centers strategically located in New Jersey, Texas, California, Michigan, Florida, and Nevada, Grip can reach over 80% of the U.S. population within 24 hours. Our mission is to empower DTC brands to scale efficiently by providing innovative logistics solutions tailored to the unique challenges of shipping.
Job Description:
We are seeking a Director of Operations to lead and scale our fulfillment and facility operations across a growing network. This role owns the performance of all warehouses, including day-to-day execution, and long-term network expansion. This is a senior, hands-on leadership role for someone with deep experience managing warehouses who understands how facilities operate-from organizational structure and labor planning to safety, equipment, and process optimization-and can scale that expertise across multiple sites. You will be directly accountable for operational efficiency, cost structure, and margin performance across the network.
Key Responsibilities:
Fulfillment & Facility Operations
Own operational performance across all fulfillment facilities.
Ensure sites are staffed, structured, and equipped to meet service, cost, and growth goals.
Establish consistent operating standards, KPIs, and performance expectations.
Warehouse Structure & Leadership
Design and refine warehouse organizational structures.
Hire, onboard, and develop General Managers and senior site leaders.
Lead multi-site leadership teams with clear accountability and escalation paths.
Safety, Compliance & Equipment
Own warehouse safety programs and ensure OSHA and regulatory compliance.
Implement safety training, audits, and incident reporting.
Lead material handling equipment strategy and capital investment decisions.
Cold Storage & E-Commerce Fulfillment
Apply best practices for cold storage, freezer, and food-handling operations.
Drive operational excellence in e-commerce fulfillment (pick, pack, outbound).
Balance speed, accuracy, quality, and cost.
Efficiency, Optimization & Margin
Drive continuous improvement in labor productivity, space utilization, throughput, and cost.
Build scalable SOPs, systems, and operational playbooks.
Identify bottlenecks and own site-level margin performance.
New Site Launches & Network Expansion
Lead end-to-end planning and execution of new site launches.
Partner on capacity planning and long-term network growth strategy.
Cross-Functional Collaboration
Partner with Supply Chain, Procurement, Quality/Food Safety, Finance, and Commercial teams.
Serve as the senior operational voice on network design and customer requirements.
Qualifications:
10+ years in warehouse, fulfillment, or logistics operations.
Multi-site warehouse leadership experience.
Background in warehouse design, labor planning, and facility management.
Experience launching and scaling fulfillment or distribution centers.
Preferred: Cold storage and e-commerce fulfillment experience.
Knowledge & Skills
Strong knowledge of warehouse safety and regulatory compliance.
Experience with material handling equipment, racking, and layouts.
Ability to optimize workflows, efficiency, and margins.
Leadership Traits
Strong people leader, able to manage through layers.
Structured, accountable, and process driven.
Thrives in fast-growing environments.
Equal Employment Opportunity Statement:
Grip is an equal opportunity employer, dedicated to complying with all applicable non-discrimination laws. We are committed to providing an inclusive workplace environment, where all employees and applicants are treated with respect and without discrimination based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, or any other characteristic protected by law.
$59k-107k yearly est. 3d ago
Director of Warehousing & Operations
Gap Talent
Operations director job in Miami, FL
(Please note this is a full time role in office - NOT remote/hybrid)
Type: Full-Time, On-Site (Not Remote)
We are seeking an experienced Director of Operations to lead the overall operational administration and management of Warehousing, Fulfillment, and Logistics functions. This strategic role is responsible for driving operational efficiency, strengthening processes, and implementing improvements across both operational and financial KPIs.
Key Responsibilities
Warehouse, Fulfillment & Logistics Operations
Oversee all warehouse operations which scheduling, delivery systems, loading docks, storage, security, warehouse 5S standards, emergency action plans, and closing procedures.
Ensure accurate product receipt, storage, and distribution while maximizing space and resources and reducing waste/damage.
Maintain accurate inventory levels and ensure strong inventory control systems are in place.
Operational Leadership & Culture
Drive a culture of accountability through daily assessments and operational evaluations.
Review operating results and address performance issues promptly.
Develop, document, and implement SOPs across all facilities and delivery operations.
Performance Management & Compliance
Develop KPIs and metrics for supervisors and teams to measure warehouse and logistics performance.
Ensure compliance with OSHA safety regulations, AIB/Feeding America guidelines, and federal and state policies.
Lead training initiatives and support professional development within the team.
Monitor workplace performance and ensure timely, accurate execution of operational tasks.
Financial & Productivity Oversight
Manage financial targets, productivity, accuracy and timeliness metrics.
Support annual operating plans with effective productivity standards and goals.
Audit inventory and make informed recommendations for restocking, procurement, and replenishment.
Other Key Priorities
Ensure proper functionality and maintenance of all MHE in the warehouse.
Oversee safe, secure packing, labeling, and handling of all merchandise.
Support onboarding and training of newly hired employees.
Ensure all warehouse policies and procedures are consistently followed.
Required Skills & Experience
5-10 years of experience in logistics and supply chain management.
Strong proficiency in inventory management and WMS systems.
Excellent written and verbal communication skills.
Strong analytical, organizational, and problem-solving abilities.
Ability to manage deadlines, multitask, and perform in fast-paced environments.
Proficient in Microsoft Office.
$59k-106k yearly est. 1d ago
Director, Data Center Engineering
LVI Associates 4.2
Operations director job in Miami, FL
Industry: Data Center / Critical Infrastructure
About the Role We are seeking a highly skilled and technically driven Director, Data Center Engineering to lead engineering efforts across greenfield developments and the modification of existing assets. This role serves as the technical cornerstone for project execution-bridging sales strategy, engineering design, permitting, and consultant management.
You will oversee multidisciplinary engineering initiatives and manage architectural and engineering (A&E) consultants through formal design and permitting phases. With a focus on innovation and execution, you'll ensure every data center development is built on a strong, scalable, and compliant technical foundation.
Key Responsibilities
Engineering Leadership
Own all engineering efforts related to data center infrastructure, including new builds and expansions.
Coordinate civil, structural, mechanical, and electrical (CSME) disciplines to deliver integrated, cost-effective solutions.
Translate sales and solutions engineering inputs into actionable design programs.
Validate technical feasibility, cost, and delivery schedules during planning stages.
Provide technical oversight from site planning through execution to maintain design integrity.
A&E Consultant Management
Manage A&E consultants from conceptual design through permit sets and construction documentation.
Act as primary liaison for contractual negotiation and scope coordination under AIA agreements.
Drive permitting strategy with local authorities and consultants to ensure compliance and entitlement.
Align technical deliverables with broader project milestones in collaboration with legal, real estate, and construction teams.
About You
5-10 years of experience in data center, critical infrastructure, or industrial engineering roles.
Strong technical background across civil, structural, mechanical, and electrical systems.
Proven experience managing A&E consultants and delivering large-scale infrastructure projects from concept to permit-ready status.
Familiarity with AIA contracts, permitting processes, and jurisdictional design reviews.
Ability to integrate engineering strategies into commercial development initiatives.
Exceptional leadership and cross-functional communication skills.
Deep knowledge of data center system design, code compliance, and construction integration.
Strategic mindset with a focus on execution, risk mitigation, and scalable infrastructure design.
$102k-131k yearly est. 2d ago
Director of Operations
Empire Medical Training
Operations director job in Fort Lauderdale, FL
Empire Medical Training is the nation's leading provider of aesthetic, anti-aging, pain management, and functional medicine education for healthcare professionals. With nearly 30 years of experience, we deliver top-tier live and virtual training to thousands of practitioners
annually across the U.S. and abroad. Our innovative learning platform, EmpireOnDemand.com, is transforming online medical education and expanding rapidly.
Empire is a fast-growing, high-impact organization with a powerful brand presence, a strong
leadership team, and an entrepreneurial culture. We are expanding globally through strategic partnerships in Latin America and continue to lead our industry through innovation and excellence.
Position Overview
We are seeking a Senior Operations Manager whose goal is to grow professionally in a fast-track environment. Ultimately, we envision this candidate progressing into senior executive leadership, growing from VP to Chief Operating Officer (COO), with commensurate salary increases and company equity. This progression will not happen overnight, but it is the clear long-term plan and goal for the company. Therefore, this individual must possess a unique personality, strong leadership presence, and exceptional work ethic.
We are looking for a candidate with professional experience primarily in operations across multiple departments, such as sales, marketing, customer service, and other internal teams. Your background may not align directly with our products or services; however, the ideal candidate can quickly learn this industry and thrive. Experience in medical education and/or aesthetics is a plus, but not required.
This individual will oversee day-to-day business operations within the office while simultaneously managing critical logistics. Responsibilities include coordinating with our physician instructor team, including our Chief Medical Officer, to plan new initiatives and expand both our live and on-demand curriculum; coordinating with vendor partners who attend
our events; helping create and plan new events; and preparing for upcoming seminars. The goal is to ensure efficiency, scalability, and alignment with strategic objectives.
This role requires a proactive leader who thrives in a fast-paced environment, can manage cross-functional teams, and is deeply committed to delivering an exceptional customer and employee experience.
In addition to internal operations, this individual will actively look outside the organization for new ventures and growth opportunities. This may include forming new vendor partnerships or
aligning with hospitals and medical schools to expand training opportunities. The Senior Operations Manager will maintain a thorough understanding of the industry and competitive landscape-not merely reacting to change, but proactively innovating and leading.
Key Responsibilities
Lead and manage daily operations across multiple departments, including sales,marketing, customer service, events, and administration
Oversee logistics and execution of nationwide training workshops and weekend seminars, ensuring flawless delivery from start to finish
Manage and negotiate contracts with hotels and venues to secure optimal terms for weekend seminars
Coordinate with faculty doctors and medical professionals to schedule workshops and training programs
Develop and implement operational strategies, policies, and processes that drive efficiency and scalability
Partner with the executive team to set and achieve organizational goals, KPIs, and budgets
Pursue external growth opportunities, including new vendor partnerships, hospital affiliations, and academic collaborations
Maintain in-depth knowledge of industry trends and competitors to drive innovation and sustain market leadership
Identify opportunities for process improvements and cost savings while maintaining quality standards
Ensure compliance with all applicable laws, regulations, and company policies
Monitor attendance and performance metrics and deliver clear reporting to senior leadership
Negotiate and manage vendor and partnership contracts; oversee supply ordering and vendor allocation
Required Qualifications
5+ years of operations experience (true operational leadership overseeing teams and departments, including project management)
Proven ability to manage complex, multi-phase projects with strict deadlines
Strong knowledge of KPI reporting, Salesforce, and other common executive-level tools that you will oversee and manage
Strong negotiation and vendor management experience
Excellent organizational skills with high attention to detail
Ability to coordinate across multiple departments and leadership levels
Strong problem-solving, decision-making, and critical-thinking abilities
Entrepreneurial mindset with the ability to identify opportunities, build partnerships, and drive growth
Comfortable working in a fast-paced office environment
Proficiency with CRM systems, project management tools, and Microsoft Office
Work Schedule
Executive-level hours are expected-this is not a banker-hours role. Primarily onsite work is
required; some weekends and travel may be necessary based on operational needs.
Compensation & Benefits
Annual starting salary of $125,000 (higher for highly experienced professionals), with anticipated and expected growth into a role commanding significantly stronger compensation
Fast-track, structured advancement for high-performing individuals
Clear growth path: Senior Operations Manager → Director of Operations → VP of
Operations (with compensation up to $180K-$200K+ plus commissions), ultimately leading to a Chief Operating Officer position with company equity and additional benefits
401(k) with company matching
Health, dental, vision, and life insurance
Paid time off (PTO) and paid holidays
Background and reference checks will be performed.
Apply Now
Ready to take the next step in your career? Join Empire Medical Training and help shape the future of medical education.
We invite you to visit our website to learn more about our services and impact within the industry. We also encourage you to watch our company culture video to gain insight into our values, work environment, and team spirit.
If you are a numbers-driven professional who thrives in an organized, fast-paced setting, we would welcome the opportunity to speak with you.
$59k-106k yearly est. 2d ago
Regional Director of Operations - Broward & Palm Beach
South Florida ENT Associates, P.A 4.3
Operations director job in Pembroke Pines, FL
Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.
Scope & Focus
Scope: Multi-site management (5-15+ care centers or service lines)
Focus Areas: Operational standardization, performance management, growth enablement, and people leadership
Reports To: Vice President of Operations
Direct Reports: Practice Managers, Supervisors, and select administrative leaders
Key Responsibilities
Operational & Financial Performance
Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives.
Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses.
Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities.
Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team.
Conduct monthly site audits for compliance, facility standards, and patient safety readiness.
Leadership & People Development
Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness.
Establish clear management rhythms:
Daily: Site-level huddles driven by Practice Managers
Weekly: Regional review meetings focused on performance metrics and issue resolution
Monthly: Regional scorecard reviews with VP of Operations
Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives.
Physician Relationship Management
Serve as primary liaison between operational leadership and physicians.
Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers.
Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers.
Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards.
Strategic Execution & Growth
Lead operational rollout of new services, technologies, and acquisitions within assigned region.
Partner with Business Development on due diligence, onboarding, and implementation phases of new practices.
Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption.
Compliance, Risk & Quality
Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up.
Enforce safety, facility, and quality standards through structured checklists and site visit programs.
Lead remediation of audit findings and maintain readiness for internal or external inspections.
MSO & Cross-Functional Collaboration
Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations).
Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.).
Cascade enterprise communications and ensure field readiness for new initiatives.
Key Skills & Competencies
Category
Competencies
Driving Results
Accountability, prioritization, decision-making, problem-solving
Operational Leadership
Workflow design, resource allocation, data interpretation, standardization
Interpersonal
Relationship building, communication, conflict resolution, negotiation
Change Leadership
Adaptability, implementation discipline, continuous improvement mindset
Cultural Leadership
Modeling values, fostering engagement, developing people
Qualifications
• Bachelor's Degree required; Master's preferred.
• 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).
• Proven record of operational performance improvement and leadership of multi-location teams.
• Strong analytical, communication, and organizational skills.
$78k-101k yearly est. 1d ago
Operating Director
Cornerstone Caregiving
Operations director job in Doral, FL
We are looking for someone who:
Wants to leave behind the typical structured, 8-5 desk job
Is willing to bet on themselves and be financially rewarded for it
Enjoys problem solving within a fast-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
Business Development:
Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
Referral building:
Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
Staffing and Scheduling:
Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
In-home Assessments:
Build strong client relationships, conduct intakes, and ensure client satisfaction.
Financial Management:
Oversee office budget that is reflected in profit and loss statements.
Cultivating Culture:
Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
A proven leader with previous experience managing a team
Success with meeting sales and business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Benefits:
Base salary with 20% quarterly cash profit share
Paid health, dental, and vision insurance
Company provided car with paid gas
Cell phone stipend
Unlimited PTO with corporate approval
Initial and ongoing training and professional development opportunities
More about us:
A Day In the Life
**********************
Who We Are
**********************
Caregiver Appreciation
**********************
Job Type: Full-time
Pay: $80,000.00 per year
20% profit share
Benefits:
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
On call
Ability to Relocate:
Doral, FL: Relocate before starting work (Required)
Work Location: In person
$80k yearly 3d ago
Facility Operations Runner, Wynwood
Cloudkitchens 3.6
Operations director job in Miami, FL
Join CloudKitchens as a Facility Operations Associate! Ready to thrive in our dynamic environment? As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service.
About the Role:
Organize and transport food orders with accurate scanning and smart handoffs.
Handle admin duties, maintain clean facilities, and be the go-to problem solver.
Create a community bridge between CloudKitchens, restaurant partners, and drivers.
What You'll Do:
Be the reliable face of our business.
Retrieve orders from kitchens to central processing.
Provide outstanding service to the facility team, restaurant customers, and drivers.
Qualifications:
Ability to lift up to 50 pounds and navigate stairs.
Excellent organizational and multitasking skills.
Independent problem-solving ability.
Effective communication skills in person and electronically.
Positive attitude in a fast-paced environment.
Previous experience in Customer service, food service, or delivery app drivers are usually a good fit.
About CloudKitchens: We're an ambitious tech startup revolutionizing food delivery - you can watch a quick video about what we do below. Join us and shape the future of food delivery!
Follow us on our Instagram to learn more about what we're doing, hear from customers & stay connected!
Apply Now
Job Type: both Part-time and FTE
Pay: $12.00 - $18.50/hour
Locations: Wynwood Eatery
Experience: None required
Shift Availability: We operate 7 days a week, from morning to night - share your availability, and we'll match you with the right facility/shift.
Work Location: In person
Expected Hours: from 15h/week to FTE (40h/week)
Benefits: Flexible schedule, Paid sick time, growth opportunity
Physical Setting: Quick service & fast-food restaurant
$12-18.5 hourly 5d ago
Associate Operations Manager
Sciens Building Solutions
Operations director job in Pompano Beach, FL
IN A NUTSHELL
Sciens Building Solutions is seeking an Associate Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Ensure all associates embrace the safety culture and comply with all safety initiatives.
Lead the engineering and project management for the assigned Division.
Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
Develop a budget and meet revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
Deliver projects within the original budgeted cost.
Execute monthly project cost and Work in Progress (WIP) analysis.
Report monthly financial performance in an effective manner to management and takes corrective action as needed.
Responsible for efficient asset management, such as inventory and company service vehicles.
Build a high-performance culture to include performance reviews and development initiatives.
Engage in manpower planning and allocation.
Ensure customer satisfaction and cash collections.
Collaborate with the sales team to support the growth and profitability of the branch.
WHAT WE LIKE ABOUT YOU
Two years' experience in an operations leadership role within the fire and life safety industry.
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire and life safety systems.
Working knowledge of Profit and Loss statements and key financial drivers.
Ability to attract, develop, grow, and retain a team.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle.
Professional career development opportunities.
Tuition reimbursement.
$59k-84k yearly est. 2d ago
Plant Operations Manager
Diversified Recruitment Services, LLC
Operations director job in Fort Lauderdale, FL
As the Operations Manager at a marine air-conditioning manufacturing facility, you will play a pivotal role in leading day-to-day operations while driving continuous improvement across safety, quality, productivity, and cost. This role is ideal for a hands-on leader with a strong foundation in Lean Manufacturing and a passion for developing people and processes to achieve operational excellence.
Key Responsibilities
Operational Leadership: Oversee all aspects of daily manufacturing operations to ensure efficient production, on-time delivery, and adherence to quality and safety standards.
Lean & Continuous Improvement: Champion Lean Manufacturing principles, implementing process improvements that eliminate waste, increase throughput, and enhance workplace organization.
Strategic Execution: Partner with the General Manager to develop and execute operational strategies that align with overall business goals.
Team Development: Lead, mentor, and develop a team of supervisors and production staff, fostering a culture of accountability, safety, and engagement.
Production & Workflow Management: Monitor production schedules and system performance to identify and resolve bottlenecks, ensuring smooth workflow and optimal resource utilization.
Cross-Functional Collaboration: Work closely with Supply Chain, Quality, Engineering, and Sales to integrate operations with order management, logistics, and customer fulfillment processes.
Quality & Compliance: Ensure all products meet internal and industry quality standards, while maintaining compliance with environmental, health, and safety regulations.
Cost & Resource Management: Prepare, monitor, and manage operational budgets, focusing on efficiency, waste reduction, and cost optimization.
Supply Chain Coordination: Collaborate with procurement and logistics to ensure consistent supply of raw materials and timely component delivery.
Qualifications
Bachelor's degree in Engineering, Operations Management, or a related field (MBA or Six Sigma certification a plus).
7+ years of progressive operations or manufacturing leadership experience.
Proven success implementing Lean Manufacturing and continuous improvement initiatives.
Strong knowledge of production planning, quality systems, and EHS compliance.
Excellent leadership, communication, and problem-solving skills.
Experience in HVAC, marine, or related manufacturing industries preferred.
$40k-69k yearly est. 2d ago
Assistant Aviation Operations Manager
American Flyers 3.5
Operations director job in Pompano Beach, FL
Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees.
Qualifications
Must possess superior verbal, written, organizational, and problem solving skills.
Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth.
Requires applicant to be proactive in all aspects of problem solving with a can do attitude.
Flexibility and willingness to relocate as growth opportunity arises required.
Aviation experience preferred.
Benefits
Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses.
Group Medical Insurance Program
401K with company contributions & Life Insurance Program.
Paid vacations and holidays
Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
$41k-61k yearly est. 5d ago
Operations Manager
Ttg Talent Solutions 4.5
Operations director job in Davie, FL
Work Arrangement: On-site
Employment Type: Full-Time, Direct Hire
Industry: Distribution / Logistics / Warehouse Operations
About the Role
We are seeking a hands-on, people-focused Operations Manager to lead warehouse and quality operations at a growing distribution facility in Davie, FL. This is a new leadership role with high visibility and impact, ideal for someone who enjoys being close to their team, driving engagement, and building strong operational foundations.
The role will initially lead approximately 60 employees across Warehouse and Quality Assurance teams and will play a key role in shaping culture, leading projects, and supporting scalable growth.
Key Responsibilities
Lead and develop Warehouse and Quality teams with a strong focus on employee engagement and performance.
Act as a hands-on leader, spending significant time on the warehouse floor.
Drive day-to-day operational excellence across safety, quality, delivery, and cost.
Lead continuous improvement initiatives, including an upcoming Six Sigma project.
Use data, KPIs, and analytics to support decision-making and process improvements.
Oversee receiving, inventory control, picking, shipping, and QA processes.
Partner cross-functionally to support operational goals and business growth.
Qualifications
5+ years of experience leading warehouse or distribution center operations.
Proven experience managing teams of 50+ employees.
Strong people leadership, decision-making, and project management skills.
Experience with Lean / Six Sigma or continuous improvement methodologies.
Strong analytical skills and comfort working with operational data.
Experience with WMS / ERP systems.
Electronics industry experience is a plus, not required.
At ttg, "We believe in making a difference One Person at a Time," ttg OPT.
$38k-61k yearly est. 1d ago
Operations Manager, UOVO Wine Pompano Beach, FL
UOVO Wine 3.7
Operations director job in Pompano Beach, FL
UOVO Wine Operations Manager, Pompano Beach, FL
The Operations Manager is responsible for the effective leadership and continuous growth of UOVO Wine's Pompano, FL location, while also providing operational oversight for two additional Florida facilities in West Palm Beach and Jupiter. Responsibilities include leading all aspects of UOVO Wine Florida's continuous growth, including the maintenance and security of the facilities, equipment and property; compliance, including safety standards; vendor relations; inbound and outbound distribution; staffing and employee relations; storage of client collections; and spearheading all client relations and requests. The Operations Manager ensures alignment, consistency, and operational excellence across all three Florida locations while training and developing operations staff for positions of increased accountability and responsibility.
Required Skills/Abilities:
Superior ability to lead and develop a team
Superior attention to detail
Advanced experience working with computer software, especially Microsoft Office 365
Experience with warehouse management and/or inventory management software
Experience with implementing and enforcing safety procedures, particularly OSHA compliance
Excellent interpersonal and customer service skills
Strong verbal and written communication skills
Strong organizational skills
Strong ability to prioritize tasks
Strong time management skills, with proven ability to meet deadlines
Strong analytical and problem-solving skills
Commitment to confidentiality
Ability to work with minimal supervision
Ability to be flexible and calm in a fast-moving environment
Ability to develop solid working relationships within all levels of the organization
Ability to pitch in to help other departments in response to client needs and requests
Physical Requirements:
Prolonged periods of walking, standing, squatting, climbing, pushing, pulling, and lifting.
Ability to tolerate extended periods in an environment refrigerated to 55 degrees Fahrenheit
Ability to lift 50 pounds repeatedly
Travel occasionally, both locally and to other UOVO Wine locations, as necessary
Education, Experience and/or Certifications:
Required
8+ years of warehouse or fulfillment experience in progressively greater positions of responsibility
Bachelor's degree or equivalent professional experience
Experience managing safety standards, including OSHA compliance
Experience with creating and maintaining spreadsheets and reports
Experience managing a profit and loss statement
Preferred
Wine industry knowledge or experience
Forklift certification
Talent acquisition experience
Responsibilities:
Leadership
Oversee and support three UOVO Wine facilities across Florida, ensuring alignment with company standards, consistency in daily operations, and effective communication between locations.
Develop and support a team that is aligned with UOVO Wine's culture and vision; through supervision, performance review and task delegation while modeling positive leadership and an entrepreneurial mindset.
Model professionalism at all times, providing first class customer service to clients and fellow team members in a manner that is in line with UOVO Wine's values.
Maintain a safe workplace with regular equipment maintenance and standards set by OSHA. Establish and maintain procedures and schedule for equipment inspections.
Reinforce safety standards by communicating expectations with team
Ensure safety of employees in warehouse equipment traffic areas
Ensure warehouse is safe during inclement weather
Keep exterior and pathways inside clear of debris or other hazardous items.
Conduct interviews and train new employees as needed.
Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals.
Meet regularly with team leads to review, analyze, and develop actionable plans for productivity.
Communicate clear expectations to your team regarding:
Prioritization of work (daily tasks and larger projects)
Brand standards (Cleanliness of inbound area, inventory space, and common areas)
Professional interactions with your team, clients, and vendors
Consistently analyze and update policies, establish innovative ways to address challenges and ensure efficacy of team operations, update operations manual accordingly.
Ensure data & billing accuracy 100% of the time; implement and oversee plans to audit data regularly; when inaccurate data is discovered take action to repair or bring attention to the appropriate person.
Assist in managing Site and Departmental budget.
Prepare and present reports as directed by the Leadership Team
Perform other tasks or actions as needed under direction of the UOVO Leadership Team.
Client Services
Communicate with high-net-worth individuals in a professional, confident and diplomatic manner to coordinate requests; create and process all paperwork accurately and completely.
Greet guests that enter from the office door and manage schedule for answering warehouse door(s).
Respond to or redirect client inquiries (email & phone); resolve in a timely manner.
Oversee receipt of wines coming into the facility; consistently improve procedure for a smooth, accurate transition from Inbound, through Inventory and racking to client lockers.
Maintain brand standards at all times, including standards for appearance, cleanliness and organization.
Oversee, schedule, and contribute to special projects within the facility in a timely manner, including research, data, inventory, and renewal audits.
Facilities
Under direction from Facilities Team, serve as on-site contact for vendors, contractors and related items (including but not limited to: cleaning, machinery and security vendors).
Monitor all warehouse equipment for daily performance readiness and maintenance needs.
Coordinate preventative maintenance on schedule outlined by Facilities Team.
Compensation Details:
Salary commensurate with experience. This position includes generous paid time off; health, dental, vision, STD and LTD insurance; 401(K) with 4.5% match; $1000 education stipend; $250 charitable donation; wine education; entrepreneurial work atmosphere with opportunity for strong performers to advance quickly.
How much does an operations director earn in The Hammocks, FL?
The average operations director in The Hammocks, FL earns between $45,000 and $138,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in The Hammocks, FL