Business Operations Specialist
Operations specialist job in McLean, VA
Title: Quality Control Analyst - Mortgage / Underwriting
Seeking a Quality Control professional with 3+ years of experience and strong mortgage underwriting and credit risk expertise. This role blends business-side underwriting knowledge with technical and documentation skills, supporting Quality Control teams through process documentation, SharePoint management, and cross-functional collaboration.
Key Responsibilities:
Create and maintain Quality Control documentation (procedures, job aids, tools)
Manage and organize SharePoint sites for QC teams
Analyze data and business processes to resolve issues of varying complexity
Coordinate and facilitate knowledge-sharing sessions with SMEs and stakeholders
Capture meeting notes, action items, and ensure follow-through
Required Qualifications:
3+ years of experience in mortgage underwriting, QC, or credit risk
Strong understanding of mortgage systems, data, and end-to-end processes
Hands-on experience with SharePoint and documentation management
Excellent written and verbal communication skills
Strong analytical, problem-solving, and critical-thinking abilities
Ability to work independently, manage multiple priorities, and meet deadlines
Experience with process mapping and continuous improvement preferred
We are an Equal Opportunity Employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or veteran status. We value diverse perspectives and actively seek to create an inclusive environment that celebrates the unique qualities of all employees.
Communications and Operations Specialist
Operations specialist job in Reisterstown, MD
This is not a typical office role-and this is not a typical facility.
This is the first point of contact for clients and a key contact for vendors and staff for a premier 24/7/365 Facility in Baltimore County. The office team is the heartbeat of the organization, serving as the single point of contact for clients from the first phone call through arrival and follow-up. As they continue to grow, we're adding a full-time Communications & Operations Specialist to take ownership of client communications and day-to-day office operations.
The Role
You'll serve as the primary connector between clients, trainers, vendors, and leadership. This role blends communication, coordination, light sales education, and operational ownership.
You'll be trusted to run the client-facing side of the business-keeping information flowing smoothly, clients informed and confident, and the team aligned.
This is a salaried, onsite position in a fast-moving environment.
What You'll Do
Act as the main point of contact for clients from first inquiry through training completion
Communicate client needs and notes clearly to training and care staff
Relay updates, progress notes, and expectations back to clients
Handle ordering and coordination of facility supplies and vendors
Support email communications, announcements, and occasional marketing efforts
Keep the office organized, responsive, and professional
Build trust with clients through empathy, clarity, and consistency
What Success Looks Like
Clients feel informed, heard, and confident at every step
Trainers and staff receive clear, timely communication
Office operations run smoothly with minimal hand-holding
You fully own the communications and office function
You become a trusted presence clients and staff rely on
Datacenter Operations Specialist
Operations specialist job in Rockville, MD
About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at
Title: DC Operations Lead
Location: Rockville, MD (Onsite)
Duration: Fulltime
Responsibilities:
This is a 100% hands-on technical role (not just lead).
Exposure and working experience on AWS and Azure Preferred.
Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations.
Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems.
Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc.
Ensure adherence to operational standards and best practices.
Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations.
Lead, mentor, and manage a team of data center operation engineers offshore.
Provide guidance and support for professional development and performance improvement.
Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations.
Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
Develop and maintain incident management processes and procedures.
Plan and oversee scheduled maintenance and upgrades of data center infrastructure.
Ensure that all hardware and software components are up-to-date and functioning optimally.
Coordinate with vendors and service providers for maintenance and support activities.
Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning.
Conduct capacity planning to support future growth and demand.
Implement optimization strategies to enhance performance and reduce operational costs.
Ensure data center infrastructure adheres to security policies, standards, and best practices.
Implement and maintain security controls to protect data and systems.
Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA).
Develop and implement disaster recovery and business continuity plans for data center operations.
Ensure regular testing and validation of disaster recovery procedures.
Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.
Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs.
Collaborate with vendors and service providers to evaluate and integrate new technologies and services.
Communicate effectively with stakeholders, providing regular updates on data center operations and performance.
IT Environment Monitoring
24x7 ITSM queue-based monitoring.
Triage and first-level troubleshooting based on alert severity.
Incident resolution using Standard Operating Procedures.
Vendor Coordination
Coordinate with vendors for infrastructure on public/private Cloud.
Provide vendor contact details and escalation matrix.
Citrix Architecture and Optimization
Maintain Citrix architecture and seek continuous optimization.
Participate in architecture design and planning with the steering committee.
Recommend system and end-user performance improvements.
Implement approved performance improvements.
Citrix Environment Support
Support Citrix environment and integrate with Client-specific technologies.
Order, install, update, and maintain Citrix servers and tools.
Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances.
Manage NetScaler infrastructure and upgrades.
IT Service Continuity and Disaster Recovery (DR) Services
Strategy and Policy Definition
Coordination and Execution
Data Management
Testing and Reporting
DR Activation and Coordination
Review and Enhancement
Onsite and Remote Support
Onsite server support, IMAC services, and remote software installation.
Decommissioning, proactive evaluation, and datacenter assessment.
Windows Server Management & Projects
Administer and monitor Windows servers, including health checks and problem management.
Manage local users, groups, shares, and server disk/storage.
Handle event logs, vendor coordination, and performance issues.
Install and manage IIS, apply security patches, and troubleshoot clusters.
Oversee DNS, SCOM, certificate management, migrations, and server deployments.
Linux Server Administration and Projects
User Administration - Manage user accounts, environments, and home directories.
OS Package Administration - Add/remove OS packages and troubleshoot issues.
Storage Management - Create/manage file systems, logical volumes, and clean up disk space.
NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers.
Network and Security - Configure/manage NTP, DNS, and implement security standards.
OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security.
High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance.
Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers.
DC Power Tools
Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support
Logic Monitor Administration
Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring.
Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft.
Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules.
Storage Backup & Data Management
Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs.
Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs.
Review and approve storage and backup solutions and procedures.
Procure and manage data storage infrastructure (SAN, NAS, tape, optical).
Provide and manage backup and archival consumables for Client facilities.
Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches.
Notify Client of any data losses or risks.
Perform data and file backups/restores per procedures and SLRs.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role.
Extensive experience in data center operations, with a proven track record of managing large-scale data center environments.
Preferred Qualifications/ Skills
Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable.
Experience with ITIL or other IT service management frameworks.
Familiarity with cloud computing and hybrid data center environments.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.
Best Regards,
Manohar Swamy
DTAI Hiring Team, Genpact
E:
**************************
Connect on LinkedIn:
Equal Opportunity Statement:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
***************
Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
Sales Operations Specialist
Operations specialist job in Washington, DC
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for Sales Support in our Washington, DC Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.
Key Duties and Responsibilities:
Customer Facing:
Facilitate pick-ups and drop-offs
Field walk-ins if no sales designer is available
Opening and answering door
Greeting customers
Offering beverage and seating customers
Contacting late-appointments
Rescheduling appointments
Fielding phone calls
Showroom Organization
Manage packaging supplies, office supplies, and snacks
Manage showroom music
Manage the local inbox on chat platform
Keep showroom clean and organized
Creating repair/resize/remake job envelopes
Creating envelopes for selected stones after appointments
Operations
Open and set up studio each morning
Handle all inbound and outbound diamond shipments
Manage long term memo inventory
Manage sample jewelry inventory
Printing and bag assembly
Main liaison for Gemology Team team for shipments
Pick up and drop off packages from Fedex as needed
Liaison with Client Care Team regarding last minute pick ups / last minute ships
Partnering with Manager to handle any extraneous tasks
Communicate with building manager to resolve issues
Requirements and Experience:
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
1 or more years of jewelry experience preferred
Extremely detail oriented
Ability to read diamond laser inscriptions using jeweler's loupe
Excellent communication skills
Technologically adept
Able to lift up to 15 pounds ~ when required
Job Details:
Full time on site role located in Washington, DC
Office hours are 9AM to 5PM
Available schedules: Monday - Friday
Benefits
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
Operations Specialist II
Operations specialist job in Washington, DC
Full-time Description
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools, and proven processes to advance federal missions.
Client Solution Architects is looking for an Operations Specialist II in the Washington Navy Yard.
CSA Global Inc. is seeking an Operations Specialist to provide 12 hours/day, on-site support in monitoring, collecting, and sharing all aspects of reporting information associated with the operations of the Shore Enterprise Operations Center (SEOC), currently located in Building 111 at the Washington Navy Yard. Primary responsibilities include maintaining situational awareness (SA) and situational understanding (SU) in accordance with the Commander's Critical Information Requirements (CCIRs) and local directives and standard operating procedures. This requirement is often performed independently and serves as the command's first line of critical information flow.
How Your Role Will Make an Impact:
Assisting the N37 Staff with the flow of information to the staff, regions and installations
Screening, categorizing, and formatting all incoming message traffic for distribution
Preparing and disseminating briefs in accordance with Commander's requirements
Supporting, implementing and proposing direction for Crisis Action Team (CAT) operations information management, including using the C4I Suite and all other available information systems in the SEOC
Providing oral and written responses and briefings to queries by Echelon I, II, III, and IV commands, leadership and staff, and by external stakeholders for approval by the Government representative
Promoting knowledge sharing among Echelon I, II, III, and IV commands and other stakeholder organizations through collaborative business processes
Executing Continuity Of Operations (COOP) plans when directed, including deployment to a COOP site
Maintaining and tracking status of equipment in the SEOC
Ensuring compliance with all regulations and policy governing secure communications equipment and procedures
Following local security procedures and supporting Navy Information Assurance (IA) requirements
Properly handling classified material in an open secret secure space.
Requirements
What You Will Need to Join Our Award-Winning Team:
Clearance: Must possess and maintain an active U.S. Secret clearance
Education: Must possess a Bachelor's degree
Five years' experience in operations center, command center, or communications center operations.
Recent relevant experience in emergency management (EM) operations for either federal or state organizations.
At least eight years of military service.
What Sets You Apart:
Bachelor's and Master's Degree in Emergency Management
Direct knowledge of or experience with the Navy installation Emergency Management program
Studio Operations Specialist - HCI
Operations specialist job in Silver Spring, MD
The Studio Operations Specialist is responsible for working closely with the Studio Services Manager to perform various tasks in the studio to ensure efficiency. Assisting with the optimal operation of the studio and ensuring productions are done effectively in collaboration with content development staff.
COMPENSATION
Full-time hourly position with benefits
Remuneration: Grade 7 ($26.82 - $37.64)
BENEFITS
Hourly employees are eligible for benefits including health insurance, paid time off, and retirement savings plans, with eligibility based on hours worked.
SUPERVISOR
Luci Sloan
ESSENTIAL JOB FUNCTIONS
Serves as floor manager and camera operator.
Designs and implements lighting for sets and various productions.
Sets up and strike sets, cameras, and other elements/equipment for productions.
Maintains an organized, safe, and clean HCI studio and warehouse space/environment.
Works with producers in the design and building of the studio sets.
Works closely with independent contractors, set designers/builders, Producers, Production Assistant, and Studio Services Manager in coordinating production schedules.
Maintains studio equipment in good working condition.
Provides regular reports and feedback to supervisor on overall production needs and requests.
Recommends improved production efficiency practices.
Reports equipment functionality issues to supervisor in a timely manner.
Assists in all areas of Studio Services but not limited to make-up, set dressing, field productions, teleprompter, control room functions, video/audio editing, logging, archiving camera originals, video and audio engineering and maintenance.
Participates in the review and evaluation of HCI's productions to ensure harmony with HCI's policies.
Must be a member in regular standing of the Seventh-day Adventist Church.
Must maintain a regular and reliable work schedule
Attends internal committee meetings as assigned.
Other duties as assigned.
QUALIFICATIONS
Education and Experience
Bachelor's (BA/BS) degree in a media related area preferred. Appropriate successful work experience may be acceptable in lieu of scholastic requirements.
Two years previous experience in media production is required.
Knowledge, Skills & Abilities
Knowledge of principles, policies and beliefs of the General Conference and the Seventh-day Adventist Church. Knowledge of church employment policies and practices helpful.
Ability to maintain neatness and order, organization, and a pleasant disposition in dealing with others.
Requires knowledge of up-to-date office procedures such as filing, telephone techniques, office equipment (including computer, etc.), and English language usage (spelling, grammar, punctuation, etc.) skills.
Ability to perform clerical and support duties with speed and accuracy without constant supervision.
Must have the ability to work under pressure and with interruptions. Position requires keyboard speed.
Absolute confidentiality required at all times.
People Operations Specialist
Operations specialist job in Bethesda, MD
The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office.
Responsibilities
* Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks.
* Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees.
* Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time.
* Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow.
* Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS.
* Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements.
* Generate and analyze reports related to employee data, turnover, and other key HR metrics.
* Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property.
* Prepare and process all separation-related paperwork, including benefit information.
* Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition.
Qualifications
* Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience).
* 4+ years in a dynamic administrative or operational support role.
* Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality.
* Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs.
* Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency.
* Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups.
* Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership.
* Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information.
The compensation package for this full-time position includes a base salary range of $62,000 - $72,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************
Maintenance and Operations Specialist
Operations specialist job in Manassas, VA
Are you a skilled maintenance professional looking for a meaningful career in a unique environment with stability and great benefits? The Prince William - Manassas Regional Adult Detention Center (ADC) is looking for a Maintenance & Operations Specialist to join our dedicated and team-oriented staff! The ADC is committed to excellence, safety, and professionalism. We take pride in our work and the positive impact we have on the community. If you're career-minded and ready to contribute your skills in a meaningful way, we want to hear from you!
The ADC is a well-established agency in Prince William County, VA. We provide safety and security for our staff and the individuals in our care while protecting the residents of Prince William County. This position will involve direct contact with inmates housed at the facility.
About This Role:
As a Maintenance & Operations Specialist, you'll play a critical role in keeping our facility safe, efficient, and operational. You'll be responsible for:
* Coordinating and completing daily maintenance tasks
* Performing hands-on maintenance, inspection, and repairs on systems such as:
* Electrical
* Plumbing
* HVAC
* Telecommunications
* Building structures
* Estimating repair costs and identifying necessary tools and materials
* Conducting preventive maintenance
* Maintaining detailed logs and records
* Ensuring compliance with safety standards, codes, and regulations
* Other duties as assigned
What We're Looking For:
A candidate with a strong background in maintenance operations and the ability to lead and instruct others. Skills and qualifications include:
* Experience maintaining and repairing specialized facility equipment
* Ability to prioritize and assign work effectively
* Proficiency in using tools, diagnostic equipment, and maintenance software
* Strong understanding of safety codes and standards
* Exceptional organizational and customer service skills
* Competency with computers and basic software applications
Minimum Education, Training and Experience Requirements:
High School Diploma or GED and 2-3 years of related experience.
Special Requirements:
* Must pass a criminal history background investigation to include fingerprint and driving record check. Must pass a polygraph exam. Pass pre-employment physical. Must have a valid driver's license.
* Physical Demands/Frequency: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Heavy Work: Exerting 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
* Environmental Working Conditions: Work is performed in an inherently stressful environment and involves some degree of risk to personal safety; requires direct contact with inmates in a public safety correctional setting.
Work Schedule:
* 37.5 hours per week, typically Monday through Friday 8:00 am to 4:00 pm - Schedule may require flexibility to include weekends. Position is deemed essential to respond in emergencies and inclement weather. On call duties required.
* FLSA-Nonexempt position.
Starting Salary Range:
$25.44 to $36.98 Hourly (Minimum to Midpoint)
* Starting salary beyond minimum is based on verified related work experience. Typical hiring range is between minimum and midpoint. Please submit a copy of a current resume with application*
Note:
The above position descriptions intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the needs of the department.
The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
QUESTIONS:
All inquiries related to job postings, application deadlines and the status of applications should be submitted through ******************. Contact information should be included in the inquiry. Applicants selected to move forward in the hiring process will be notified by phone or email.
Account Operations Outside Specialist II (Manheim)
Operations specialist job in Elkridge, MD
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Perform various clerical and administrative duties relating to vehicle recon fulfillment.
* Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
* Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
* Evaluate reconditioning needs and provide timely and accurate quotes.
* Perform walk around of the units and evaluate cosmetic reconditioning needed.
* Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
* Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
* Create and maintain charges associated with reconditioning fees related to these accounts.
* Perform a check for recalls on all units and note the results in the appropriate tool.
* Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
* Build deep service relationships with customers.
* Manage customer's expectations of recon fulfillment activities through proactive communications.
* Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
* Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
* Enter all pertinent information into AS400 and other tools for approved work requested by customer.
* Utilize the AS400/VCF systems to monitor and track vehicle repairs.
* Communicate and schedule repairs/enhancements with Recon Shop management.
* Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
* Review completed work ensuring customer quality standards are achieved and/or exceeded.
* Soft sell additional services to dealers upon delivery of existing work.
* Follow up with customer to confirm completion and satisfaction.
* Work with finance/local management to ensure customers are charged and A/R is timely collected.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Prior experience vehicle reconditioning and or general auto body knowledge required.
* Self-starter with ability to work with minimal supervision.
* Ability to handle multiple tasks simultaneously.
* Team-based interpersonal skills.
* Excellent verbal and written skills.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyOperations Specialist Foreign Military Sales (FMS)
Operations specialist job in Fort Belvoir, VA
QED Systems, LLC, is currently recruiting an Operations Specialist Foreign Military Sales (FMS) to join our team in Fort Belvoir, VA to support our customer, Project Manager Expeditionary Energy & Sustainment Systems (PM E2S2) .
: The FMS Operations Specialist will be responsible for providing Program Management support designed to assist the FMS team in developing and coordinating support of assigned FMS cases to achieve project milestones.
Duties:
Provide Program Management support designed to assist the FMS team in planning, developing, and drafting FMS case documentation.
Develop, draft, and update case documentation for FMS projects in accordance with DCSA 5105.38 - M, and Security Assistance Management Manual (SAMM) regulatory requirements and best practices.
Serve as a subject matter expert in FMS related procurement actions, aiding in educating the workforce and tracking evolving FMS policies and procedures.
Resolve FMS Case-related problems across the E2S2 Program Management Office.
Coordinate activities with other Acquisition Specialists embedded within subordinate PM E2S2 Product Management Offices to manage acquisition activities in support of assigned programs.
Utilize collaboration software (e.g., Microsoft SharePoint, Global Electronic Approval Routing System) to maintain, route, track, and update documentation.
Support program personnel with programmatic related actions including preparation of Program Reviews, Decision Briefs, Quad Charts, and Program Procurement and RDT&E (Research, Development, Test and Evaluation) Forms.
Required Skills/Experience:
Detailed-oriented with excellent technical, verbal, and written communication skills.
Experience with Defense Security Cooperation Agency publications, guidance, and best practices.
DOD 5000 Series experience desired.
Required Clearance:
ACTIVE CLEARANCE LEVEL REQUIRED: Secret
Qualifications:
Bachelor's degree required. Degree in Business or Accounting preferred.
Ten (10) years of experience in Military Acquisition activities required.
An additional ten (10) years of direct relevant technical experience may be substituted for education.
Travel:
Less than 10% travel is expected for this position. Travel may include continental United States and outside continental United States locations.
Work Environment:
This position will be co-located with the customer and other contractors in Government office spaces.
Physical Demands:
Physical demands of this position include ability to:
Be independently mobile.
Communicate effectively with co-workers and customers.
Withstand prolonged periods of sitting at a desk and computer use.
Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hours of Work:
This is a full‐time position, Monday through Friday. Flexibility around core hours. Travel may occur outside of normal core hours.
Additional Information:
Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Assigned tasks may vary, with or without prior notice, to effectively meet client requirements.
Total Compensation:
QED offers a competitive compensation package for full-time employees. Our total compensation package is value-based and negotiable depending upon the candidate's specific skills and applicable relevant experience.
Benefits include:
Paid Time Off (PTO)
11 Paid Holidays
401(k) Matching
Medical, Dental & Vision Benefits
Life Insurance, AD&D, and Short-Term & Long-Term Disability
Professional Growth Opportunities
Additional Benefits
Estimated Salary Range: $130,000.00 - $145,000.00, annually. This is not a guarantee of compensation or salary. This represents the typical range for fully qualified candidates for this position based on experience, geographic location, and other factors. The final offer amount may vary.
QED Systems, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
QED Systems, LLC is an Equal Employment Opportunity and Affirmative Action Employer - Minority/Disabled/Veteran/Female
Auto-ApplySales Operations Specialist
Operations specialist job in Washington, DC
Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue.
We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.
About Informa TechTarget
Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI.
With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.
Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:
Trusted information that shapes the industry and informs investment
Intelligence and advice that guides and influences strategy
Advertising that grows reputation and establishes thought leadership
Custom content that engages and prompts action
Intent and demand generation that more precisely targets and converts
Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.
For more information, visit
informatechtarget.com
and follow us on
LinkedIn
Job Description
This role is based in our Washington D.C. office
We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance.
You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments.
Day-to-day would include
Sales Support & Execution:
Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy.
Performance Insights:
Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
Product & GTM Alignment:
Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition
Systems & Tools Enablement:
Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption
Change Management & Training:
Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement
.
Account & Renewal Operations:
Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
Project Ownership & Execution:
Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution
Qualifications
3-5 years of experience in Sales Operations, Revenue Operations, or related roles.
Strong understanding of sales processes, pipeline management, and forecasting methodologies.
Working knowledge of Salesforce; familiarity with automation or integration concepts preferred.
Hands-on experience with sales productivity tools (Gong, Outreach, Sales Navigator, ZoomInfo, PandaDoc, etc) or similar platforms.
Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment.
Strong analytical and problem-solving skills; able to distill complex data into actionable insights.
Excellent verbal and written communication skills; able to engage with both technical and non-technical teams.
A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence.
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.
Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.
Our benefits include:
Great community:
a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact:
take up to four days per year to volunteer, with charity match funding available too
Career opportunity:
the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out:
15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
The salary range for this role is $68,000- $78,000 based on experience.
This posting will automatically expire on 12/15
International Sales Operations Specialist
Operations specialist job in Tysons Corner, VA
Alarm.com is seeking an ambitious and self-directed individual who is proficient in both English and Spanish to join our International Sales Operations team. The International Sales Support Specialist will work closely with the Sales team on projects related to process improvement, sales tools, and will have the chance to create a meaningful impact on the Alarm.com Business.
RESPONSIBILITIES
* Work directly with the sales and sales operations team on process improvements.
* Coordinate our supply chain procedures to maximize quality of delivery.
* Create pricing structures for new solutions and service offerings including part logistics, warehousing, monthly service subscriptions, and other offerings.
* Maintain updated records of orders, suppliers and customers.
* Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world.
* Provide insights for contracts management and use of electronic resources and systems.
* Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them.
* Collects data from various systems, organizes data into spreadsheets and develop reports.
* Collaborate on various improvement projects for the sales operation team.
* Other duties as assigned
QUALIFICATIONS
* Bachelor's degree in Business, International Business, or related field.
* Experience with Salesforce is required.
* 2+ years of experience in sales operations or finance positions.
* Ideal candidates will have strong communication and writing skills, an analytical mindset, and creativity.
* Ability to identify trends, break down data, and find key insights.
* Microsoft Office proficiency for day-to-day tasks.
* Must be able to learn quickly and possess strong observational skills. International team members are expected to interface with a wide variety of cultures and personality types.
* The ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner is a plus.
WHY WORK FOR ALARM.COM?
* Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
* Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
* Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
* Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
* Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.
COMPANY INFO
Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.
For more information, please visit **************
COMPANY BENEFITS
Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!
Alarm.com is an Equal Opportunity Employer
In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.
JR105060
LI# - Hybrid
LI# - AB1
Auto-ApplySpecialist, Admissions Operations
Operations specialist job in Owings Mills, MD
The Specialist, Admissions Operations is responsible for ensuring the timely and accurate processing of all applications and information pertaining to prospective students. In addition, the Admissions Operations Specialist assists with the daily functions of the Admissions Office and represents the department and the university in a helpful, positive manner.
Essential Functions
Timely and daily review, record, and maintenance of application data to Slate Admissions CRM and Colleague SIS . Process inquiries received from fairs, visits, and all various sources electronic and print. Process and match application documents such as transcripts, test scores and other supporting documents to expedite the completion of student application files. Process admissions decisions, scholarship, and grant awards, as well as process their appropriate letters including, but not limited to running the query for the letter and assembling mail. Perform data import, materials scanning, maintenance of applicant records that include the review and cleanup of errors in Slate and Colleague. Assist Director in providing reports and data as assigned. Daily retrieval of Admissions mail and update of the applicant records. Participate and assist in setting up Admissions events including Open House and Accepted Student Day, along with other admissions events. Process requests and documents via operations email account Conduct ongoing data validation, maintenance, and data clean-up projects. Serve as backup staff covering the Front Desk and answering phone calls. Support application outreach efforts via text messaging and email communication. Maintain professional workplace appearance.
Sales Operations Specialist
Operations specialist job in Washington, DC
Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?
At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue.
We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.
About Informa TechTarget
Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI.
With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.
Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:
Trusted information that shapes the industry and informs investment
Intelligence and advice that guides and influences strategy
Advertising that grows reputation and establishes thought leadership
Custom content that engages and prompts action
Intent and demand generation that more precisely targets and converts
Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.
For more information, visit informatechtarget.com and follow us on LinkedIn
Job Description
This role is based in our Washington D.C. office
We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance.
You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments.
Day-to-day would include
Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy.
Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition
Systems & Tools Enablement: Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption
Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement.
Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution
Qualifications
3-5 years of experience in Sales Operations, Revenue Operations, or related roles.
Strong understanding of sales processes, pipeline management, and forecasting methodologies.
Working knowledge of Salesforce; familiarity with automation or integration concepts preferred.
Hands-on experience with sales productivity tools (Gong, Outreach, Sales Navigator, ZoomInfo, PandaDoc, etc) or similar platforms.
Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment.
Strong analytical and problem-solving skills; able to distill complex data into actionable insights.
Excellent verbal and written communication skills; able to engage with both technical and non-technical teams.
A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence.
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.
Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.
Our benefits include:
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
The salary range for this role is $68,000- $78,000 based on experience.
This posting will automatically expire on 12/15
Business Specialist
Operations specialist job in Washington, DC
Job Description
Clearance: TS or Q
BluePath Labs is a fast-growing research and consulting company committed to solving complex problems for federal, state, and local government clients. We offer a range of professional, scientific, and technology services. Our specific areas of expertise include business consulting, research and data science, and technology integration.
We are actively seeking a Top Secret-cleared Business Specialist to support the National Nuclear Security Administration (NNSA) Office of Stockpile Sustainment (OSS).
Work Description:
A successful candidate would have NNSA or DOD experience and a BS or BA degree.
Responsibilities:
Strategic Partnership Programs (SPP).
Container tracking.
Leverage Site Experience in Program Management.
Sales Operations Specialist
Operations specialist job in Reston, VA
Job Description
CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). We are excited to be expanding our staff due to our growth and are looking to add a Sales Operations Specialist to our team!
CyberSheath integrates compliance and threat mitigation efforts and eliminates redundant security practices that don't improve and, in fact, may weaken an organization's security posture. Our professionals tell clients where to stop spending, where to invest, and how to take what they are already doing and integrate it in a way that delivers improved security.
Successful candidates for CyberSheath are self-motivated, think out of the box, work, and solve issues independently. Additionally, our most successful people are self-starters and willing to put on many hats in order to succeed. CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory.
Job Overview
We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance.
You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments.
Essential Responsibilities
Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy.
Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition.
Systems & Tools Enablement: Administer and optimize sales enablement platforms (Salesforce, LinkedIn Sales Navigator, ZoomInfo, etc) , including license and usage monitoring, to streamline rep workflows and ensure effective adoption.
Data Quality & Governance: Establish and enforce data governance rules across all GTM tools by defining and managing data hygiene processes including de-duplication, normalization, and enrichment logic.
Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement.
Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
Development of Standard Operating Procedures: Take the lead on establishing robust SOPs pertaining to Sales Operations activities and continually improving current processes.
Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution
Qualifications
5-7 years of experience in Sales Operations, Revenue Operations, or related roles.
Strong understanding of sales processes, pipeline management, and forecasting methodologies.
Technical knowledge of Salesforce including familiarity with:
Object management and Layouts
Salesforce reporting, dashboards, and forecasting
Flows and automation
Integration with additional tools (i.e. ZoomInfo, Pardot, etc.)
User and Profile assignment and management
Hands-on experience with sales productivity tools:
Salesforce (Required)
ZoomInfo (Required)
Pardot (or similar platform)
LinkedIn Sales Navigator (or similar platform)
Adobe Sign (or similar platform)
Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment.
Strong analytical and problem-solving skills; able to distill complex data into actionable insights.
Excellent verbal and written communication skills; able to engage with both technical and non-technical teams.
A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence
Work Environment
A virtual work environment
CyberSheath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability.
Budgeted Pay Range$85,000-$100,000 USD
Sales Operations
Operations specialist job in Reston, VA
Job Description
We are seeking a Sales Operations Associate with a proven background in RegTech and IDV to join our growing team at Programmers Force. In this role, you will support sales operations processes, ensuring efficiency and accuracy in CRM management, reporting, and sales support.
Key Responsibilities:
Maintain CRM data accuracy and hygiene.
Support pipeline tracking, reporting, and forecasting.
Assist with sales process improvements and automation.
Provide operational support to the Sales team.
Requirements
2-4 years of sales operations or CRM experience.
Familiarity with Salesforce or similar systems.
Strong analytical and organizational skills.
Interest in SaaS/FinTech/RegTech industries.
Provide operational support to the Sales team.
Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program)
Operations specialist job in McLean, VA
Job Description
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
We are seeking to hire a Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program) to our team!
Join Us in Empowering Lives Through SSA's Employment Support Initiatives
Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.
The Business Liaison will play a key role in supporting the EN Service Manager in all aspects of recruiting for the EN program, including the planning and execution of recruiting efforts, events, and initiatives. This position requires a skilled recruiting professional with a strong background in workforce acquisition, event coordination, and candidate management. The EN Recruiter will serve as a critical interface between candidates, hiring managers, and the EN Service Manager, ensuring that recruiting activities are executed efficiently and align with organizational goals and compliance requirements.
Position Summary
The Business Liaison is a key member of the Employer Network (EN) team supporting the Social Security Administration (SSA) Ticket to Work (TTW) Program. This pivotal role serves as the bridge between employers and qualified job seekers with disabilities (Ticket Holders), driving the recruitment, engagement, and stewardship of private and public sector employers. The Business Liaison champions inclusive hiring, provides technical support on program benefits and compliance, and oversees a full lifecycle of employer relationship management to advance competitive, integrated employment for SSA beneficiaries.
Key Responsibilities
• Employer Recruitment & Onboarding
• Proactively identify and recruit employers for the EN, onboarding them to the SSA TTW program and supporting initial implementation.
• Introduce new partners to EN policies, onboarding documentation, and ongoing support provisions.
• Outreach & Relationship Development
• Lead outreach campaigns and conduct high-level relationship building with businesses, HR leaders, diversity officers, workforce organizations, and industry groups.
• Represent the EN and SSA TTW at professional events, job fairs, industry forums, and community workforce initiatives.
Employer Education & Training
• Provide tailored education on the business case for hiring individuals with disabilities, clarify Ticket to Work program incentives, and instruct on available state/federal supports (e.g., WOTC, OJT).
• Train employer contacts on compliance requirements, EN documentation, and data privacy standards.
• Collaboration & Job Matching
• Work collaboratively with EN internal staff, vocational rehabilitation agencies, and referral sources to facilitate candidate referrals, interviews, and job offers.
• Leverage CRM and case management tools to streamline and document job matching procedures.
• Ongoing Employer Support & Account Management
• Serve as principal advisor and trusted point of contact for all EN employer partners-resolving inquiries, escalating complex concerns, and upholding SSA/EN compliance.
• Facilitate employer retention initiatives through continuous engagement, satisfaction surveys, and periodic check-ins.
• Data Management & Compliance
• Maintain a secure, up-to-date employer database; log all engagement actions and ensure records support programmatic audits and outcome analysis.
• Comply with all EN and SSA policies for data security, privacy (including PII/PHI considerations), and reporting.
• Resource Development & Event Planning
• Develop, customize, and present outreach materials, digital toolkits, webinars/training modules, and status reports that highlight engagement impact and share program knowledge.
• Organize employer roundtables, workshops, and panel discussions-facilitating best practice sharing across sectors.
• Continuous Quality Assurance & Program Improvement
• Regularly review national and state disability employment trends, federal guidance (e.g., ADA, WIOA), and employer feedback to refine strategies.
• Recommend enhancements to business engagement approaches, leveraging performance data to inform decisions.
Required Qualifications
• Bachelor's degree in Business, Human Resources, Vocational Rehabilitation, Workforce Development, or a related field (or an equivalent combination of education and work experience).
• At least two (2) years' direct experience in employer engagement, business development, workforce development, human resources, disability employment, or related field.
• Demonstrated knowledge of the SSA Ticket to Work program, Employer Networks (ENs), or state/federal vocational rehabilitation programs is highly preferred.
• Strong public speaking, presentation, communication, and documentation skills.
• Proven ability to network, influence, and build lasting partnerships with diverse business leaders and employer groups.
• Proficiency in CRM, case management, and/or outreach tracking software; experience with virtual platforms (e.g., Teams, Zoom) for remote engagement.
• Experience working independently and within cross-functional teams to achieve business outcomes and goals.
• Commitment to confidentiality, data security, and ethical practice.
Preferred Skills & Competencies
• Knowledge of federal and state disability hiring incentives (WOTC, OJT, etc.), and experience in counseling employers on financial advantages and legal compliance.
• Solid understanding of the Americans with Disabilities Act (ADA), reasonable accommodation processes, and workplace accessibility best practices.
• Experience collaborating with American Job Centers, Workforce Development Boards, and/or state vocational rehabilitation agencies.
• Familiarity with employment metrics-analyzing business engagement and placement data to identify trends and improvement opportunities.
• Multicultural awareness and the ability to build inclusive engagement strategies for employers of varying size, industry, and geographic reach.
• Experience in developing partnerships with federal contractors and aligning recruitment with Office of Federal Contract Compliance Programs (OFCCP) requirements.
Clearance requirements:
Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
Paid vacation & Sick leave
Health insurance coverage
Career training
Performance bonus programs
401K contribution & Employer Match
11 Federal Holidays
AASCE Business Specialist
Operations specialist job in Glen Burnie, MD
Job DescriptionDescription:
The AASCE Business Engagement Specialist plays a key role in connecting local businesses with career exploration opportunities for middle and high school students across Anne Arundel County. This position supports the Student Career Excellence Team by coordinating business participation in school-based events, including career fairs, industry days, mock interviews, classroom presentations, and other related events.
This individual will build and nurture relationships with businesses, chambers, industry associations, and community partners to expand awareness of workforce pathways and enhance students' exposure to real-world careers. The Specialist must be outgoing, organized, and comfortable engaging businesses at all levels while managing multiple events and outreach efforts simultaneously. The ideal candidate brings strong organizational skills, attention to detail, ability to build strong business partnerships and experience in workforce development.
Requirements:
Essential Functions and Responsibilities:
Business Engagement & Outreach
Conduct outreach to local and regional businesses to participate in career exploration events at middle and high schools.
Cultivate and maintain strategic partnerships with businesses, industry groups, and community organizations to support student career programming.
Identify new business partners within the HITCH business sector and create opportunities for them to engage with students through presentations, hands-on demonstrations, panels, tours, and other experiential learning activities.
Collaborate with internal teams and external stakeholders to co-design workforce solutions tailored to business needs and that support college and career readiness pathways.
Deliver business presentations to highlight partnership opportunities, share outcomes, and promote AAWDC initiatives that strengthen business engagement in youth workforce development.
Event Coordination & Support
Coordinate the business side of career exploration events, ensuring businesses are well-informed, prepared, and supported.
Collaborate with the Student Career Excellence Team, school staff, and community partners to plan logistics and ensure smooth execution.
Provide on-site support during school-based events, serving as the primary point of contact for attending businesses.
Support planning and logistics for training, workshops, and events (in-person or virtual).
Communication & Partner Support
Manage communication with businesses, including invitations, follow-up, event guidance, and ongoing relationship management.
Gather business feedback to improve future events and deepen engagement.
Maintain accurate data on business participation, student impact, and event outcomes for reporting purposes.
Administrative & Internal Coordination
Maintain accurate and timely records of business engagement, participant progress, and partnership outcomes using AAWDC's data management systems.
Manages a master calendar that tracks all AASCE events, ensuring accurate scheduling, coordination, and communication with Career Coaches, businesses, and internal team members.
Work collaboratively with internal teams to align outreach strategies with organizational goals.
Support the Communications team's efforts related to business engagement and student programming.
Monitor project timelines and deliverables to ensure timely completion.
Monitor and analyze key business KPIs.
Additional Duties
Participate in community outreach to promote youth workforce initiatives.
Assist in researching local industry needs, career trends, and opportunities for expanding business involvement.
Perform other duties as assigned.
Supervisory Responsibilities: No
Qualifications
Education and Experience Requirements:
Bachelor's degree in business administration, workforce development, nonprofit management, or a related field preferred.
Minimum of three (3) years of experience in business development required.
Experience working with schools, youth programming, non-profits, or workforce development preferred.
AAWDC Equivalency Formula
: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalence is permitted up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.?
Knowledge, Skills, and Abilities:
Ability to work effectively in a positive team environment and a willingness to be coached.
Excellent communication skills, including clear and accurate writing and persuasive oral communication.
Excellent verbal and written communication skills.
Successful candidates must demonstrate a proven track record of accountability in the overall role, showcasing the ability to take ownership of tasks, meet deadlines, and consistently deliver results while effectively managing resources and ensuring adherence to organizational goals.
Exceptional organizational skills and strong attention to detail, ensuring precise coordination, documentation, and follow-through in a fast-paced environment.
Proficiency in Microsoft Office Suite, including Excel, Outlook, and PowerPoint.
Experience with Salesforce preferred.
Strong public speaking and facilitation skills.
Ability to plan and coordinate events on a small and large scale.
Ability to work independently and collaboratively.
Competencies and Attributes:
Work Quality: Demonstrates a strong commitment to producing high-quality deliverables. Pays close attention to detail and accuracy, meets deadlines, seeks opportunities to improve work processes, and proactively addresses issues that could affect quality.
Problem Solving: Actively looks for opportunities to develop solutions. Breaks down problems into manageable components, simplifies complex issues, and identifies and understands root causes.
Adaptability: Adjusts effectively to changing work needs, priorities, or environments. Maintains an open, flexible, and solution-oriented mindset when circumstances shift.
Initiative: Takes action without waiting to be prompted. Proactively addresses needs or challenges and goes above and beyond standard responsibilities to drive results.
Job Knowledge: Understands job duties and responsibilities thoroughly. Possesses and maintains the necessary technical skills and knowledge to meet performance expectations.
Communication & Collaboration: Communicates clearly and effectively in various formats-including writing, speaking, reading, and active listening. Works collaboratively within and across teams, keeps others informed and contributes to shared goals.
Work Environment and Physical Requirements
Flexible work environment with potential hybrid in-office/remote scheduling based on organizational needs.
Agile to work in a fast-paced work environment and essential skills to manage multiple tasks simultaneously.
This position follows a 35-hour work week.
Position may require evening and weekend hours.
Position may require local, regional, and nationwide travel.
This position requires movement within the office to access files, office machinery, supplies, etc.
Business Dev Specialist I or II - Baltimore, MD
Operations specialist job in Baltimore, MD
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
PLEASE NOTE: This position can be filled at either the Business Development Specialist I or II level - please see below for position compensation, details, and requirements.
BDS I expected salary range of $55,250 to $65,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
BDS II expected salary range of $57,800 to $68,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Constellation is seeking candidates who are within a commutable distance of offices in Boston, Baltimore, Houston, Kennett Square, or Chicago for in-person meetings or events.
BDS I - PRIMARY PURPOSE OF POSITION
The Business Development Specialist I is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle.
BDS II - PRIMARY PURPOSE OF POSITION
The Business Development Specialist II is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing advanced technical support to the sales and account management team. This role is also the liaison and primary point of contact with other functional groups for pre-deal related issues in the sales cycle.
BDS I - PRIMARY DUTIES AND ACCOUNTABILITIES
Data Entry and Maintenance. Creates opportunities, offers, and various pricing scenarios to support transactions. Owns accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Maintains data accuracy on any changes in customer data (ownership changes for example). Responsible for establishing and maintaining account hierarchy within the system of record; Familiar with non-standard requests.
Utility Knowledge. Provides data and technical support to Business Development Managers and Account Managers with a proficient understanding of regional utility requirements.
Communication. Receives and responds to Request for Proposals (RFP's) primarily by email. Liaison between Sales and other functional groups throughout the data validation process and contract execution. Can coordinate with the pricing and legal teams on non-standard requests as needed.
Process Improvements. Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing.
Travel required as necessary to meet business needs.
In-person attendance for trainings, team meetings, and other moments that matter.
BDS II - PRIMARY DUTIES AND ACCOUNTABILITIES
Utility, Market, Lead Source, Product Knowledge. Independently determines appropriate delivery point and rate class. Collaborates on appropriate product, and margins when creating opportunities and offers to support transactions. Understands requirements in at least two utilities/iso's and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product. Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed.
Communication External and Internal. Clearly and professionally communicates, in writing and verbally, with external parties (e.g. customers, prospects, and channel partners) and internally with sales, team members and other functions. Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Sends pricing and contracts directly to channel partners and customers
Data Analytics and Management. Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options. Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures. Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g. ownership changes, splits, and name changes). Establishes and maintains account hierarchy within the system of record; creates various pricing scenarios to support transactions.
Process Improvements. Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing.
Team Lead. Serve as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues. Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution.
Travel required as necessary to meet business needs.
In-person attendance for trainings, team meetings, and other moments that matter.
Additional Qualifications/Responsibilities
MINIMUM REQUIREMENTS
BDS I - MINIMUM QUALIFICATIONS
Highly proficient in Word, Excel, PowerPoint, and Outlook
Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers.
Strong analytical skills, attention to detail, problem-solving, and independent decision-making.
Ability to effectively build and maintain relationships with internal customers
Flexibility on the job and the ability to work under multiple, daily deadlines.
Ability to maintain confidentiality of all information always
BDS II - MINIMUM QUALIFICATIONS
Highly proficient in Word, Excel, PowerPoint, and Outlook
Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers.
Strong analytical skills, attention to detail, problem-solving, and independent decision-making.
Ability to effectively build and maintain relationships with internal customers
Flexibility on the job and the ability to work under multiple, daily deadlines.
Ability to maintain confidentiality of all information always
BDS I/II PREFERRED QUALIFICATIONS
Direct customer service experience
Bachelor's Degree