Operations specialist jobs in Brooklyn Park, MD

This is not a typical office role-and this is not a typical facility. This is the first point of contact for clients and a key contact for vendors and staff for a premier 24/7/365 Facility in Baltimore County. The office team is the heartbeat of the organization, serving as the single point of contact for clients from the first phone call through arrival and follow-up. As they continue to grow, we're adding a full-time Communications & Operations Specialist to take ownership of client communications and day-to-day office operations. The Role You'll serve as the primary connector between clients, trainers, vendors, and leadership. This role blends communication, coordination, light sales education, and operational ownership. You'll be trusted to run the client-facing side of the business-keeping information flowing smoothly, clients informed and confident, and the team aligned. This is a salaried, onsite position in a fast-moving environment. What You'll Do Act as the main point of contact for clients from first inquiry through training completion Communicate client needs and notes clearly to training and care staff Relay updates, progress notes, and expectations back to clients Handle ordering and coordination of facility supplies and vendors Support email communications, announcements, and occasional marketing efforts Keep the office organized, responsive, and professional Build trust with clients through empathy, clarity, and consistency What Success Looks Like Clients feel informed, heard, and confident at every step Trainers and staff receive clear, timely communication Office operations run smoothly with minimal hand-holding You fully own the communications and office function You become a trusted presence clients and staff rely on

Title: Quality Control Analyst - Mortgage / Underwriting Seeking a Quality Control professional with 3+ years of experience and strong mortgage underwriting and credit risk expertise. This role blends business-side underwriting knowledge with technical and documentation skills, supporting Quality Control teams through process documentation, SharePoint management, and cross-functional collaboration. Key Responsibilities: Create and maintain Quality Control documentation (procedures, job aids, tools) Manage and organize SharePoint sites for QC teams Analyze data and business processes to resolve issues of varying complexity Coordinate and facilitate knowledge-sharing sessions with SMEs and stakeholders Capture meeting notes, action items, and ensure follow-through Required Qualifications: 3+ years of experience in mortgage underwriting, QC, or credit risk Strong understanding of mortgage systems, data, and end-to-end processes Hands-on experience with SharePoint and documentation management Excellent written and verbal communication skills Strong analytical, problem-solving, and critical-thinking abilities Ability to work independently, manage multiple priorities, and meet deadlines Experience with process mapping and continuous improvement preferred We are an Equal Opportunity Employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or veteran status. We value diverse perspectives and actively seek to create an inclusive environment that celebrates the unique qualities of all employees.

About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at Title: DC Operations Lead Location: Rockville, MD (Onsite) Duration: Fulltime Responsibilities: This is a 100% hands-on technical role (not just lead). Exposure and working experience on AWS and Azure Preferred. Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations. Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems. Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc. Ensure adherence to operational standards and best practices. Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations. Lead, mentor, and manage a team of data center operation engineers offshore. Provide guidance and support for professional development and performance improvement. Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities. Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations. Perform root cause analysis and implement preventive measures to avoid recurrence of issues. Develop and maintain incident management processes and procedures. Plan and oversee scheduled maintenance and upgrades of data center infrastructure. Ensure that all hardware and software components are up-to-date and functioning optimally. Coordinate with vendors and service providers for maintenance and support activities. Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning. Conduct capacity planning to support future growth and demand. Implement optimization strategies to enhance performance and reduce operational costs. Ensure data center infrastructure adheres to security policies, standards, and best practices. Implement and maintain security controls to protect data and systems. Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA). Develop and implement disaster recovery and business continuity plans for data center operations. Ensure regular testing and validation of disaster recovery procedures. Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions. Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs. Collaborate with vendors and service providers to evaluate and integrate new technologies and services. Communicate effectively with stakeholders, providing regular updates on data center operations and performance. IT Environment Monitoring 24x7 ITSM queue-based monitoring. Triage and first-level troubleshooting based on alert severity. Incident resolution using Standard Operating Procedures. Vendor Coordination Coordinate with vendors for infrastructure on public/private Cloud. Provide vendor contact details and escalation matrix. Citrix Architecture and Optimization Maintain Citrix architecture and seek continuous optimization. Participate in architecture design and planning with the steering committee. Recommend system and end-user performance improvements. Implement approved performance improvements. Citrix Environment Support Support Citrix environment and integrate with Client-specific technologies. Order, install, update, and maintain Citrix servers and tools. Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances. Manage NetScaler infrastructure and upgrades. IT Service Continuity and Disaster Recovery (DR) Services Strategy and Policy Definition Coordination and Execution Data Management Testing and Reporting DR Activation and Coordination Review and Enhancement Onsite and Remote Support Onsite server support, IMAC services, and remote software installation. Decommissioning, proactive evaluation, and datacenter assessment. Windows Server Management & Projects Administer and monitor Windows servers, including health checks and problem management. Manage local users, groups, shares, and server disk/storage. Handle event logs, vendor coordination, and performance issues. Install and manage IIS, apply security patches, and troubleshoot clusters. Oversee DNS, SCOM, certificate management, migrations, and server deployments. Linux Server Administration and Projects User Administration - Manage user accounts, environments, and home directories. OS Package Administration - Add/remove OS packages and troubleshoot issues. Storage Management - Create/manage file systems, logical volumes, and clean up disk space. NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers. Network and Security - Configure/manage NTP, DNS, and implement security standards. OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security. High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance. Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers. DC Power Tools Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support Logic Monitor Administration Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring. Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft. Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules. Storage Backup & Data Management Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs. Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs. Review and approve storage and backup solutions and procedures. Procure and manage data storage infrastructure (SAN, NAS, tape, optical). Provide and manage backup and archival consumables for Client facilities. Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches. Notify Client of any data losses or risks. Perform data and file backups/restores per procedures and SLRs. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus. Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role. Extensive experience in data center operations, with a proven track record of managing large-scale data center environments. Preferred Qualifications/ Skills Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable. Experience with ITIL or other IT service management frameworks. Familiarity with cloud computing and hybrid data center environments. Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner. Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals. Best Regards, Manohar Swamy DTAI Hiring Team, Genpact E: ************************** Connect on LinkedIn: Equal Opportunity Statement: Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit *************** Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..

Why You Want to Work Here This is a great opportunity to join a mission-driven, member-focused organization in a highly visible, front-line support role. You'll work closely with a small, collaborative team and play a key role in supporting members, improving internal processes, and keeping daily operations running smoothly. This role offers variety, flexibility, and the chance to make a real impact while developing strong administrative, customer service, and operational skills in a professional association or nonprofit environment. What You'll Be Doing Serve as a primary point of contact for members, responding to phone and email inquiries in a timely and professional manner Support day-to-day membership activities, including member communications, retention efforts, and database updates Assist with general operations and administrative needs such as scheduling, meeting coordination, event support, and special projects Maintain and update records within the membership database, ensuring accuracy and data integrity Track, document, and report basic organizational metrics as assigned Help document internal processes and assist with training team members when needed Distribute incoming mail and packages and provide general office support Collaborate with internal teams and escalate more complex inquiries when appropriate Support a flexible, “pitch-in where needed” environment typical of a small team What We're Looking For 2-3+ years of experience in a professional office environment (association or nonprofit experience a plus) Strong customer service and communication skills, both written and verbal Highly organized, detail-oriented, and comfortable juggling multiple priorities Self-motivated and able to work independently with minimal oversight Proactive problem solver with a positive, collaborative mindset Comfortable learning and working in databases or CRM/AMS systems (membership systems a plus) Proficient in Microsoft Office (Outlook, Word, Excel) Adaptable, flexible, and willing to support a variety of operational needs

Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for Sales Support in our Washington, DC Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: Customer Facing: Facilitate pick-ups and drop-offs Field walk-ins if no sales designer is available Opening and answering door Greeting customers Offering beverage and seating customers Contacting late-appointments Rescheduling appointments Fielding phone calls Showroom Organization Manage packaging supplies, office supplies, and snacks Manage showroom music Manage the local inbox on chat platform Keep showroom clean and organized Creating repair/resize/remake job envelopes Creating envelopes for selected stones after appointments Operations Open and set up studio each morning Handle all inbound and outbound diamond shipments Manage long term memo inventory Manage sample jewelry inventory Printing and bag assembly Main liaison for Gemology Team team for shipments Pick up and drop off packages from Fedex as needed Liaison with Client Care Team regarding last minute pick ups / last minute ships Partnering with Manager to handle any extraneous tasks Communicate with building manager to resolve issues Requirements and Experience: Strong knowledge of fine jewelry styles and trends A keen eye for detail and a high level of empathy and professionalism Ability to work proactively and think creatively to solve problems as they arise Solid organizational skills Ability to multitask and juggle many client requests at once 1 or more years of jewelry experience preferred Extremely detail oriented Ability to read diamond laser inscriptions using jeweler's loupe Excellent communication skills Technologically adept Able to lift up to 15 pounds ~ when required Job Details: Full time on site role located in Washington, DC Office hours are 9AM to 5PM Available schedules: Monday - Friday Benefits Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! 401k. Optional 401k program. Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge Pre-Tax Commuter Benefits. Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Our client, Garud Technology Services, is recruiting a Contract Specialist to support federal acquisition efforts. This role provides cradle to grave contracting support and partners directly with government stakeholders on meaningful mission driven programs. What you will do • Support full life cycle federal contracting activities from planning through award and administration • Prepare and route acquisition documents for government review • Analyze cost elements and support competitive range and source selection activities • Apply the FAR and agency specific procurement regulations • Work within systems such as PRISM, FPDS, and SAM.gov • Maintain operational security and manage sensitive information What we are looking for • Bachelor's degree and 5+ years of federal contracting experience or 7+ years of experience and 24 college credits. • Experience with FAR Parts 8, 12, 13, 15, and 16 • Strong writing, communication, and analytical skills • Proficiency with Microsoft Office • Experience with government contract writing systems

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio´n (Spanish) *:** *Satair (an Airbus services company)** is looking for a **Summer Intern - Customs Operations & Compliance* * to join our team based in **Dulles, VA.** Our Summer 2026 program dates: May 18,August 7, 2026 * This internship offers a unique opportunity to understand how complex customs regulations are translated into daily warehouse operations and managed by a centralized compliance team. The primary objective of this position will be to act as the link, or liaison, ensuring seamless communication and accurate execution of customs procedures between these critical functions. **Meet the Team:** The customs and trade compliance team is essential for ensuring adherence to complex national and international laws governing the movement of highly sensitive goods and technology. This function is critical for managing regulatory risks, maintaining supply chain efficiency, and avoiding penalties. **Your Working Environment:** Located just five miles from Washington Dulles International Airport, and 30 miles from the U.S. Capitol, this site serves as our major parts distribution hub in the Americas. The facility is a 24/7 fulfillment center, with an Aircraft on Ground (AOG) support desk, and Quality Assurance (QA) operations. To best support our customers, our 250,000-square-foot warehouse features a brand new technology called Autostore, aiming at increasing productivity. *Your Challenges:** * Liaison & Communication: * Serve as the main point of contact between our Warehouse Operations team (handling inbound/outbound shipments and documentation) and the Customs Compliance team (responsible for audit, classification and regulatory filings). * Documentation Management: * Assist in the review and organization of essential customs documentation, including import/export declarations, commercial invoices, packing lists, and classification. * Procedure Support: * Help document, update, and standardize operational procedures related to customs processing to improve efficiency and reduce compliance risk. * Query Resolution: * Facilitate the rapid resolution of day-to-day customs-related questions or issues arising from the warehouse floor (e.g., discrepancies in HTS codes, incomplete paperwork). * Data Integrity: * Support the compliance team in auditing transaction data provided by the warehouse to ensure accuracy before official customs submission. *Your Boarding Pass:** Required: Currently pursuing a Bachelor's or Master's degree at an accredited college or university. Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required for this role. Capable of working in a dynamic, fast-paced environment both independently and collectively Dependable, self-motivated and accessible Able to prioritize concurrent assignments with guidance. Strong computer background, including MS Excel and Google Suite application experience (Docs, Sheets, Slides, Gmail) Must be able to communicate effectively in English (verbal and written) Interpersonal skills necessary to effectively interface with all levels of personnel and disciplines. Excellent written and verbal communication skills-the ability to clearly translate technical requirements into actionable operational steps, and vice versa. Preferred: Already local to the DC Metro/Northern Virginia area Pursuing a degree (or recent graduate) in Supply Chain Management, Logistics, International Business, Law, or a related field. Logistics/Trade Knowledge Previous coursework or exposure to Supply Chain, Logistics, or International Business/Trade concepts. Technical/Data Skills: Proficiency with Microsoft Excel (e.g., VLOOKUPs, pivot tables) or exposure to systems like SAPor similar . Communication/Documentation: Experience in a role, project, or academic setting that required cross-functional communication or detailed procedure/process documentation. A basic understanding of, or strong interest in, Customs regulations, Incoterms, and HTS classification is a significant plus. *Physical Requirements:** Onsite or remote: 60% Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. 100% Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. 100% Speaking: able to speak in conversations and meetings, deliver information and participate in communications.100% Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. 100% Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. 20% Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. 10% Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. 10% Sitting: able to sit for long periods of time in meetings, working on computer. 90% Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. 10% Standing: able to stand for discussions in offices or on production floor. 40% Travel: able to travel independently and at short notice. 0% Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. 30% Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor. Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required. * Take your career to a new level and apply online now! A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Company:**** Satair USA, Inc. *Employment Type:* Internship *Experience Level:* Student *Remote Type:* On-site *Job Family:* Support to Management ------ Job Posting End Date: 01.09.2026 ------ By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

Role: Contracts Analyst (Construction/ NON-Federal) Office Schedule: 2 days on site Salary: 70,000-77,000 Benefits: competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificate; college tuition reimbursement Our client is a mission-driven, Washington D.C.- A well-established, Higher Education is i seeking a Contracts Analyst to support construction and facilities-related procurement activities. This role sits within a centralized Procurement & Contracts function and is responsible for the negotiation, administration, and lifecycle management of contracts supporting capital projects and operational needs. The ideal candidate brings a disciplined, detail-oriented approach to contract administration, with demonstrated experience managing competitive solicitations, complex agreements, and vendor relationships in structured environments. Requirements Bachelor's degree required 4-6 years of relevant experience in contracts, procurement, or contract administration Demonstrated experience drafting, editing, redlining, and negotiating contract language Strong written communication skills with the ability to clearly document contractual positions and revisions Experience supporting construction, facilities, capital projects, or infrastructure contracts (NON- FEDERAL) Working knowledge of competitive procurement processes and contract lifecycle management Experience with AIA or other construction-related contract templates strongly preferred Job Description: Issue and manage competitive solicitations including RFPs, RFQs, RFIs, and IFBs Coordinate proposal evaluations, scoring, negotiations, awards, amendments, and contract close-outs Draft, review, edit, and redline contracts, amendments, exhibits, and service level agreements, ensuring alignment with organizational standards and approved terms Prepare evaluation summaries, negotiation documentation, and award recommendations for management review Administer contracts throughout the full lifecycle, proactively identifying risks, issues, and recommended resolutions Maintain complete and auditable contract documentation in accordance with established policies and procedures Administer AIA contracts and support the development of internal contract templates as required Stakeholder & Vendor Management: Partner with internal departments to assess current and future contractual needs Serve as a primary point of contact for vendors, ensuring adherence to contractual terms and performance expectations Resolve contractual issues in a timely, professional manner Support vendor consolidation initiatives and identify cost-saving opportunities Utilize consortium pricing strategies where appropriate Project & Portfolio Oversight Manage contracts ranging from low-dollar purchases to multi-million-dollar construction projects Support a contract portfolio totaling approximately $10M annually, with individual projects up to $75M Monitor vendor performance, timelines, and deliverables under tight project schedules Why choose Addison Finance & Accounting? Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses Permanent Employment: Many of Addison's Finance & Accounting job openings lead to potential permanent employment Connections: You connect directly with hiring managers from renowned organizations Options: You are presented multiple employment options near your home Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Please publish the following job

Immediate need for a talented Contracts Specialist. This is a 12 Months contract opportunity with long-term potential and is located in Mclean, VA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-95906 Pay Range: $40 - $42/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Responsible for full contract life cycle for all category suppliers from contract initiation through termination including execution of Agreements, Statements of Work, Amendments and contract renewals Key Requirements and Technology Experience: 5 - 7 years proven experience working in Purchasing, commercial Contract Negotiation and Supplier Management environments. Minimum of 3 years' experience in Data and Information Services or related categories contracting 3 years of experience in Data and Information Services, Software, or Sass contracting is required 5 years of experience with Commercial Contract Negotiation, contract management systems Experience working with legal, and supplier negotiation Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform various clerical and administrative duties relating to vehicle recon fulfillment. * Receive in bound vehicle and registration information from customers requesting reconditioning services for their units. * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order. * Evaluate reconditioning needs and provide timely and accurate quotes. * Perform walk around of the units and evaluate cosmetic reconditioning needed. * Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools. * Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner. * Create and maintain charges associated with reconditioning fees related to these accounts. * Perform a check for recalls on all units and note the results in the appropriate tool. * Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required. * Build deep service relationships with customers. * Manage customer's expectations of recon fulfillment activities through proactive communications. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information. * Enter all pertinent information into AS400 and other tools for approved work requested by customer. * Utilize the AS400/VCF systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Recon Shop management. * Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met. * Review completed work ensuring customer quality standards are achieved and/or exceeded. * Soft sell additional services to dealers upon delivery of existing work. * Follow up with customer to confirm completion and satisfaction. * Work with finance/local management to ensure customers are charged and A/R is timely collected. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

The Specialist, Admissions Operations is responsible for ensuring the timely and accurate processing of all applications and information pertaining to prospective students. In addition, the Admissions Operations Specialist assists with the daily functions of the Admissions Office and represents the department and the university in a helpful, positive manner. Essential Functions Timely and daily review, record, and maintenance of application data to Slate Admissions CRM and Colleague SIS . Process inquiries received from fairs, visits, and all various sources electronic and print. Process and match application documents such as transcripts, test scores and other supporting documents to expedite the completion of student application files. Process admissions decisions, scholarship, and grant awards, as well as process their appropriate letters including, but not limited to running the query for the letter and assembling mail. Perform data import, materials scanning, maintenance of applicant records that include the review and cleanup of errors in Slate and Colleague. Assist Director in providing reports and data as assigned. Daily retrieval of Admissions mail and update of the applicant records. Participate and assist in setting up Admissions events including Open House and Accepted Student Day, along with other admissions events. Process requests and documents via operations email account Conduct ongoing data validation, maintenance, and data clean-up projects. Serve as backup staff covering the Front Desk and answering phone calls. Support application outreach efforts via text messaging and email communication. Maintain professional workplace appearance.

Alarm.com is seeking an ambitious and self-directed individual who is proficient in both English and Spanish to join our International Sales Operations team. The International Sales Support Specialist will work closely with the Sales team on projects related to process improvement, sales tools, and will have the chance to create a meaningful impact on the Alarm.com Business. RESPONSIBILITIES * Work directly with the sales and sales operations team on process improvements. * Coordinate our supply chain procedures to maximize quality of delivery. * Create pricing structures for new solutions and service offerings including part logistics, warehousing, monthly service subscriptions, and other offerings. * Maintain updated records of orders, suppliers and customers. * Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world. * Provide insights for contracts management and use of electronic resources and systems. * Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them. * Collects data from various systems, organizes data into spreadsheets and develop reports. * Collaborate on various improvement projects for the sales operation team. * Other duties as assigned QUALIFICATIONS * Bachelor's degree in Business, International Business, or related field. * Experience with Salesforce is required. * 2+ years of experience in sales operations or finance positions. * Ideal candidates will have strong communication and writing skills, an analytical mindset, and creativity. * Ability to identify trends, break down data, and find key insights. * Microsoft Office proficiency for day-to-day tasks. * Must be able to learn quickly and possess strong observational skills. International team members are expected to interface with a wide variety of cultures and personality types. * The ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner is a plus. WHY WORK FOR ALARM.COM? * Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers. * Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team! * Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. * Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. * Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week. COMPANY INFO Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit ************** COMPANY BENEFITS Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************. JR105060 LI# - Hybrid LI# - AB1

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue. We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: Trusted information that shapes the industry and informs investment Intelligence and advice that guides and influences strategy Advertising that grows reputation and establishes thought leadership Custom content that engages and prompts action Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn Job Description This role is based in our Washington D.C. office We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance. You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments. Day-to-day would include Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy. Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership. Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition Systems & Tools Enablement: Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement . Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle. Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution Qualifications 3-5 years of experience in Sales Operations, Revenue Operations, or related roles. Strong understanding of sales processes, pipeline management, and forecasting methodologies. Working knowledge of Salesforce; familiarity with automation or integration concepts preferred. Hands-on experience with sales productivity tools (Gong, Outreach, Sales Navigator, ZoomInfo, PandaDoc, etc) or similar platforms. Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment. Strong analytical and problem-solving skills; able to distill complex data into actionable insights. Excellent verbal and written communication skills; able to engage with both technical and non-technical teams. A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The salary range for this role is $68,000- $78,000 based on experience. This posting will automatically expire on 12/15

Job DescriptionDescription: The AASCE Business Engagement Specialist plays a key role in connecting local businesses with career exploration opportunities for middle and high school students across Anne Arundel County. This position supports the Student Career Excellence Team by coordinating business participation in school-based events, including career fairs, industry days, mock interviews, classroom presentations, and other related events. This individual will build and nurture relationships with businesses, chambers, industry associations, and community partners to expand awareness of workforce pathways and enhance students' exposure to real-world careers. The Specialist must be outgoing, organized, and comfortable engaging businesses at all levels while managing multiple events and outreach efforts simultaneously. The ideal candidate brings strong organizational skills, attention to detail, ability to build strong business partnerships and experience in workforce development. Requirements: Essential Functions and Responsibilities: Business Engagement & Outreach Conduct outreach to local and regional businesses to participate in career exploration events at middle and high schools. Cultivate and maintain strategic partnerships with businesses, industry groups, and community organizations to support student career programming. Identify new business partners within the HITCH business sector and create opportunities for them to engage with students through presentations, hands-on demonstrations, panels, tours, and other experiential learning activities. Collaborate with internal teams and external stakeholders to co-design workforce solutions tailored to business needs and that support college and career readiness pathways. Deliver business presentations to highlight partnership opportunities, share outcomes, and promote AAWDC initiatives that strengthen business engagement in youth workforce development. Event Coordination & Support Coordinate the business side of career exploration events, ensuring businesses are well-informed, prepared, and supported. Collaborate with the Student Career Excellence Team, school staff, and community partners to plan logistics and ensure smooth execution. Provide on-site support during school-based events, serving as the primary point of contact for attending businesses. Support planning and logistics for training, workshops, and events (in-person or virtual). Communication & Partner Support Manage communication with businesses, including invitations, follow-up, event guidance, and ongoing relationship management. Gather business feedback to improve future events and deepen engagement. Maintain accurate data on business participation, student impact, and event outcomes for reporting purposes. Administrative & Internal Coordination Maintain accurate and timely records of business engagement, participant progress, and partnership outcomes using AAWDC's data management systems. Manages a master calendar that tracks all AASCE events, ensuring accurate scheduling, coordination, and communication with Career Coaches, businesses, and internal team members. Work collaboratively with internal teams to align outreach strategies with organizational goals. Support the Communications team's efforts related to business engagement and student programming. Monitor project timelines and deliverables to ensure timely completion. Monitor and analyze key business KPIs. Additional Duties Participate in community outreach to promote youth workforce initiatives. Assist in researching local industry needs, career trends, and opportunities for expanding business involvement. Perform other duties as assigned. Supervisory Responsibilities: No Qualifications Education and Experience Requirements: Bachelor's degree in business administration, workforce development, nonprofit management, or a related field preferred. Minimum of three (3) years of experience in business development required. Experience working with schools, youth programming, non-profits, or workforce development preferred. AAWDC Equivalency Formula : 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalence is permitted up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.? Knowledge, Skills, and Abilities: Ability to work effectively in a positive team environment and a willingness to be coached. Excellent communication skills, including clear and accurate writing and persuasive oral communication. Excellent verbal and written communication skills. Successful candidates must demonstrate a proven track record of accountability in the overall role, showcasing the ability to take ownership of tasks, meet deadlines, and consistently deliver results while effectively managing resources and ensuring adherence to organizational goals. Exceptional organizational skills and strong attention to detail, ensuring precise coordination, documentation, and follow-through in a fast-paced environment. Proficiency in Microsoft Office Suite, including Excel, Outlook, and PowerPoint. Experience with Salesforce preferred. Strong public speaking and facilitation skills. Ability to plan and coordinate events on a small and large scale. Ability to work independently and collaboratively. Competencies and Attributes: Work Quality: Demonstrates a strong commitment to producing high-quality deliverables. Pays close attention to detail and accuracy, meets deadlines, seeks opportunities to improve work processes, and proactively addresses issues that could affect quality. Problem Solving: Actively looks for opportunities to develop solutions. Breaks down problems into manageable components, simplifies complex issues, and identifies and understands root causes. Adaptability: Adjusts effectively to changing work needs, priorities, or environments. Maintains an open, flexible, and solution-oriented mindset when circumstances shift. Initiative: Takes action without waiting to be prompted. Proactively addresses needs or challenges and goes above and beyond standard responsibilities to drive results. Job Knowledge: Understands job duties and responsibilities thoroughly. Possesses and maintains the necessary technical skills and knowledge to meet performance expectations. Communication & Collaboration: Communicates clearly and effectively in various formats-including writing, speaking, reading, and active listening. Works collaboratively within and across teams, keeps others informed and contributes to shared goals. Work Environment and Physical Requirements Flexible work environment with potential hybrid in-office/remote scheduling based on organizational needs. Agile to work in a fast-paced work environment and essential skills to manage multiple tasks simultaneously. This position follows a 35-hour work week. Position may require evening and weekend hours. Position may require local, regional, and nationwide travel. This position requires movement within the office to access files, office machinery, supplies, etc.

Job Description Clearance: TS or Q BluePath Labs is a fast-growing research and consulting company committed to solving complex problems for federal, state, and local government clients. We offer a range of professional, scientific, and technology services. Our specific areas of expertise include business consulting, research and data science, and technology integration. We are actively seeking a Top Secret-cleared Business Specialist to support the National Nuclear Security Administration (NNSA) Office of Stockpile Sustainment (OSS). Work Description: A successful candidate would have NNSA or DOD experience and a BS or BA degree. Responsibilities: Strategic Partnership Programs (SPP). Container tracking. Leverage Site Experience in Program Management.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. PLEASE NOTE: This position can be filled at either the Business Development Specialist I or II level - please see below for position compensation, details, and requirements. BDS I expected salary range of $55,250 to $65,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). BDS II expected salary range of $57,800 to $68,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Constellation is seeking candidates who are within a commutable distance of offices in Boston, Baltimore, Houston, Kennett Square, or Chicago for in-person meetings or events. BDS I - PRIMARY PURPOSE OF POSITION The Business Development Specialist I is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle. BDS II - PRIMARY PURPOSE OF POSITION The Business Development Specialist II is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing advanced technical support to the sales and account management team. This role is also the liaison and primary point of contact with other functional groups for pre-deal related issues in the sales cycle. BDS I - PRIMARY DUTIES AND ACCOUNTABILITIES Data Entry and Maintenance. Creates opportunities, offers, and various pricing scenarios to support transactions. Owns accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Maintains data accuracy on any changes in customer data (ownership changes for example). Responsible for establishing and maintaining account hierarchy within the system of record; Familiar with non-standard requests. Utility Knowledge. Provides data and technical support to Business Development Managers and Account Managers with a proficient understanding of regional utility requirements. Communication. Receives and responds to Request for Proposals (RFP's) primarily by email. Liaison between Sales and other functional groups throughout the data validation process and contract execution. Can coordinate with the pricing and legal teams on non-standard requests as needed. Process Improvements. Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing. Travel required as necessary to meet business needs. In-person attendance for trainings, team meetings, and other moments that matter. BDS II - PRIMARY DUTIES AND ACCOUNTABILITIES Utility, Market, Lead Source, Product Knowledge. Independently determines appropriate delivery point and rate class. Collaborates on appropriate product, and margins when creating opportunities and offers to support transactions. Understands requirements in at least two utilities/iso's and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product. Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed. Communication External and Internal. Clearly and professionally communicates, in writing and verbally, with external parties (e.g. customers, prospects, and channel partners) and internally with sales, team members and other functions. Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Sends pricing and contracts directly to channel partners and customers Data Analytics and Management. Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options. Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures. Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g. ownership changes, splits, and name changes). Establishes and maintains account hierarchy within the system of record; creates various pricing scenarios to support transactions. Process Improvements. Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing. Team Lead. Serve as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues. Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution. Travel required as necessary to meet business needs. In-person attendance for trainings, team meetings, and other moments that matter. Additional Qualifications/Responsibilities MINIMUM REQUIREMENTS BDS I - MINIMUM QUALIFICATIONS Highly proficient in Word, Excel, PowerPoint, and Outlook Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers. Strong analytical skills, attention to detail, problem-solving, and independent decision-making. Ability to effectively build and maintain relationships with internal customers Flexibility on the job and the ability to work under multiple, daily deadlines. Ability to maintain confidentiality of all information always BDS II - MINIMUM QUALIFICATIONS Highly proficient in Word, Excel, PowerPoint, and Outlook Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers. Strong analytical skills, attention to detail, problem-solving, and independent decision-making. Ability to effectively build and maintain relationships with internal customers Flexibility on the job and the ability to work under multiple, daily deadlines. Ability to maintain confidentiality of all information always BDS I/II PREFERRED QUALIFICATIONS Direct customer service experience Bachelor's Degree

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue. We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: Trusted information that shapes the industry and informs investment Intelligence and advice that guides and influences strategy Advertising that grows reputation and establishes thought leadership Custom content that engages and prompts action Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn Job Description This role is based in our Washington D.C. office We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance. You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments. Day-to-day would include Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy. Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership. Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition Systems & Tools Enablement: Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement. Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle. Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution Qualifications 3-5 years of experience in Sales Operations, Revenue Operations, or related roles. Strong understanding of sales processes, pipeline management, and forecasting methodologies. Working knowledge of Salesforce; familiarity with automation or integration concepts preferred. Hands-on experience with sales productivity tools (Gong, Outreach, Sales Navigator, ZoomInfo, PandaDoc, etc) or similar platforms. Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment. Strong analytical and problem-solving skills; able to distill complex data into actionable insights. Excellent verbal and written communication skills; able to engage with both technical and non-technical teams. A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The salary range for this role is $68,000- $78,000 based on experience. This posting will automatically expire on 12/15

Want to be part of building our wireless world? Technology like 5G and IoT - aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation - to say nothing of enhancing consumer experiences including entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives. We're Tessco, and for over 40 years, we have supported those who create, construct, install, deploy, and maintain wireless technology. Tessco is seeking a Sales Operations Specialist for our Program Management Team in Hunt Valley, MD. As a Sales Operations Specialist, you will provide process focused support for program/key accounts at Tessco, including quote and order processing, customer issue resolution, and other account support functions. You will work closely with the assigned Program Manager(s), cross functional teams, and our customer(s) to ensure flawless execution of program(s). You will be responsible for helping to identify opportunities for us to optimize systems and processes in order to drive efficiencies in supporting these key programs. Responsibilities: Quote and order entry processing Material allocations & order scheduling Order releases Handle pre/post-sale needs and follow-up communication with customer(s) Execute and manage customer program requirements Prepare reports and program deliverables Pricing Maintenance Training assigned back-ups on the team for coverage and overflow support Maintain documentation and process guidelines in support of assigned programs Collaborate with Program Manager(s) and cross functional teams to ensure proper execution of program Collaborate with Program Manager(s) and Sales to drive regular customer communication and project updates 5% travel Other assigned duties Qualifications: Excellent verbal and written communication skills Demonstrated superior customer service abilities Strong desire to collaborate and develop relationships in the support of key accounts Professional and pleasant demeanor Strong attention to detail, ability to multitask, effective time management, and organization skills Proficient knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Advanced working knowledge of Microsoft Excel is a plus SAP S4 experience preferred 4- year college degree or equivalent combination of documented experience and skills 2 years relevant work experience Compensation: $53,000 - $56,000 Why Join Our Team? Hybrid work schedule 401K with a company match to help you invest in your future Comprehensive medical, dental, vision, and prescription plans to keep you at your best Hone your skills or learn new ones with tuition subsidy Tessco Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program) to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Business Liaison will play a key role in supporting the EN Service Manager in all aspects of recruiting for the EN program, including the planning and execution of recruiting efforts, events, and initiatives. This position requires a skilled recruiting professional with a strong background in workforce acquisition, event coordination, and candidate management. The EN Recruiter will serve as a critical interface between candidates, hiring managers, and the EN Service Manager, ensuring that recruiting activities are executed efficiently and align with organizational goals and compliance requirements. Position Summary The Business Liaison is a key member of the Employer Network (EN) team supporting the Social Security Administration (SSA) Ticket to Work (TTW) Program. This pivotal role serves as the bridge between employers and qualified job seekers with disabilities (Ticket Holders), driving the recruitment, engagement, and stewardship of private and public sector employers. The Business Liaison champions inclusive hiring, provides technical support on program benefits and compliance, and oversees a full lifecycle of employer relationship management to advance competitive, integrated employment for SSA beneficiaries. Key Responsibilities • Employer Recruitment & Onboarding • Proactively identify and recruit employers for the EN, onboarding them to the SSA TTW program and supporting initial implementation. • Introduce new partners to EN policies, onboarding documentation, and ongoing support provisions. • Outreach & Relationship Development • Lead outreach campaigns and conduct high-level relationship building with businesses, HR leaders, diversity officers, workforce organizations, and industry groups. • Represent the EN and SSA TTW at professional events, job fairs, industry forums, and community workforce initiatives. Employer Education & Training • Provide tailored education on the business case for hiring individuals with disabilities, clarify Ticket to Work program incentives, and instruct on available state/federal supports (e.g., WOTC, OJT). • Train employer contacts on compliance requirements, EN documentation, and data privacy standards. • Collaboration & Job Matching • Work collaboratively with EN internal staff, vocational rehabilitation agencies, and referral sources to facilitate candidate referrals, interviews, and job offers. • Leverage CRM and case management tools to streamline and document job matching procedures. • Ongoing Employer Support & Account Management • Serve as principal advisor and trusted point of contact for all EN employer partners-resolving inquiries, escalating complex concerns, and upholding SSA/EN compliance. • Facilitate employer retention initiatives through continuous engagement, satisfaction surveys, and periodic check-ins. • Data Management & Compliance • Maintain a secure, up-to-date employer database; log all engagement actions and ensure records support programmatic audits and outcome analysis. • Comply with all EN and SSA policies for data security, privacy (including PII/PHI considerations), and reporting. • Resource Development & Event Planning • Develop, customize, and present outreach materials, digital toolkits, webinars/training modules, and status reports that highlight engagement impact and share program knowledge. • Organize employer roundtables, workshops, and panel discussions-facilitating best practice sharing across sectors. • Continuous Quality Assurance & Program Improvement • Regularly review national and state disability employment trends, federal guidance (e.g., ADA, WIOA), and employer feedback to refine strategies. • Recommend enhancements to business engagement approaches, leveraging performance data to inform decisions. Required Qualifications • Bachelor's degree in Business, Human Resources, Vocational Rehabilitation, Workforce Development, or a related field (or an equivalent combination of education and work experience). • At least two (2) years' direct experience in employer engagement, business development, workforce development, human resources, disability employment, or related field. • Demonstrated knowledge of the SSA Ticket to Work program, Employer Networks (ENs), or state/federal vocational rehabilitation programs is highly preferred. • Strong public speaking, presentation, communication, and documentation skills. • Proven ability to network, influence, and build lasting partnerships with diverse business leaders and employer groups. • Proficiency in CRM, case management, and/or outreach tracking software; experience with virtual platforms (e.g., Teams, Zoom) for remote engagement. • Experience working independently and within cross-functional teams to achieve business outcomes and goals. • Commitment to confidentiality, data security, and ethical practice. Preferred Skills & Competencies • Knowledge of federal and state disability hiring incentives (WOTC, OJT, etc.), and experience in counseling employers on financial advantages and legal compliance. • Solid understanding of the Americans with Disabilities Act (ADA), reasonable accommodation processes, and workplace accessibility best practices. • Experience collaborating with American Job Centers, Workforce Development Boards, and/or state vocational rehabilitation agencies. • Familiarity with employment metrics-analyzing business engagement and placement data to identify trends and improvement opportunities. • Multicultural awareness and the ability to build inclusive engagement strategies for employers of varying size, industry, and geographic reach. • Experience in developing partnerships with federal contractors and aligning recruitment with Office of Federal Contract Compliance Programs (OFCCP) requirements. Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match 11 Federal Holidays