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Outreach manager vs service program manager

The differences between outreach managers and service program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an outreach manager and a service program manager. Additionally, a service program manager has an average salary of $78,256, which is higher than the $51,642 average annual salary of an outreach manager.

The top three skills for an outreach manager include patients, CRM and community outreach. The most important skills for a service program manager are project management, program management, and veterans.

Outreach manager vs service program manager overview

Outreach ManagerService Program Manager
Yearly salary$51,642$78,256
Hourly rate$24.83$37.62
Growth rate12%12%
Number of jobs7,210116,114
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Average age4545
Years of experience66

What does an outreach manager do?

An outreach manager is responsible for an organization's public relations campaign for the purpose of creating, bettering, or strengthening its relationship with the community or donors. Outreach managers oversee the policies and strategies for outreach programs, which include budgeting, communication, education, marketing, donor relationships, and events coordination. Outreach managers are public relations specialists who supervise activities geared to promote and sell a brand for increased awareness and visibility among selected audiences, while also ensuring compliance to set procedures.

What does a service program manager do?

Service program managers serve as coordinators for the projects or services offered by organizations. The managers oversee and organize their activities, making sure that program goals are in alignment with corporate objectives. It is their job to establish promotional materials for the programs and manage their logistics. They handle several customer insights programs and create determination and targeting of prospective subscription sales opportunities. They need to develop skills in project management, customer service, marketing skills, and strong communication skills.

Outreach manager vs service program manager salary

Outreach managers and service program managers have different pay scales, as shown below.

Outreach ManagerService Program Manager
Average salary$51,642$78,256
Salary rangeBetween $37,000 And $71,000Between $50,000 And $121,000
Highest paying CityDedham, MAWashington, DC
Highest paying stateNew JerseyNew Jersey
Best paying companyNokiaMeta
Best paying industryNon ProfitsTechnology

Differences between outreach manager and service program manager education

There are a few differences between an outreach manager and a service program manager in terms of educational background:

Outreach ManagerService Program Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Outreach manager vs service program manager demographics

Here are the differences between outreach managers' and service program managers' demographics:

Outreach ManagerService Program Manager
Average age4545
Gender ratioMale, 33.7% Female, 66.3%Male, 47.3% Female, 52.7%
Race ratioBlack or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 14.5% Asian, 5.2% White, 62.3% American Indian and Alaska Native, 0.9%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 14.6% Asian, 5.2% White, 62.3% American Indian and Alaska Native, 0.9%
LGBT Percentage14%14%

Differences between outreach manager and service program manager duties and responsibilities

Outreach manager example responsibilities.

  • Create, manage and track Google and Facebook PPC campaigns, yielding a positive ROI for clients.
  • Manage the community outreach budget and track ROI and other data to determine effectiveness of community outreach tactics.
  • Educate provider offices on Medicare and Medicaid incentives relative to achieving meaningful use.
  • Manage daily outreach and marketing functions for regional educational service provision of Medicaid services.
  • Manage HIV prevention/support program staff and specific project consultants, including group level, community/outreach interventions and counseling and testing.
  • Implement CRM database to grow donor base and retain relationships.
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Service program manager example responsibilities.

  • Review SLA requirements, conduct pre-contract and/or on-boarding process review, and manage recruitment/hiring of PM/SME staff for multiple HRO towers.
  • Manage logistics and support multiple events and programs simultaneously.
  • Initiate and manage a volunteer corps which reduce payroll significantly.
  • Manage program coordinators processing development of customer supply art files and instruction, reducing production errors.
  • Lead the introduction and upgrade of wireless infrastructure at remote locations to ensure adherence with internal and international wireless standards.
  • Develop and maintain an active social media presence on facebook and youtube.
  • Show more

Outreach manager vs service program manager skills

Common outreach manager skills
  • Patients, 10%
  • CRM, 6%
  • Community Outreach, 5%
  • Database, 5%
  • Outreach Efforts, 4%
  • PowerPoint, 4%
Common service program manager skills
  • Project Management, 10%
  • Program Management, 8%
  • Veterans, 7%
  • Customer Service, 6%
  • Oversight, 5%
  • Patients, 4%

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