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Phone technician vs communications technician

The differences between phone technicians and communications technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a communications technician has an average salary of $52,222, which is higher than the $42,690 average annual salary of a phone technician.

The top three skills for a phone technician include customer service, cell phones and phone system. The most important skills for a communications technician are customer service, rehabilitation, and hand tools.

Phone technician vs communications technician overview

Phone TechnicianCommunications Technician
Yearly salary$42,690$52,222
Hourly rate$20.52$25.11
Growth rate8%8%
Number of jobs41,324125,698
Job satisfaction--
Most common degreeHigh School Diploma, 35%Associate Degree, 35%
Average age4545
Years of experience--

Phone technician vs communications technician salary

Phone technicians and communications technicians have different pay scales, as shown below.

Phone TechnicianCommunications Technician
Average salary$42,690$52,222
Salary rangeBetween $31,000 And $58,000Between $29,000 And $91,000
Highest paying City-Tualatin, OR
Highest paying state-Washington
Best paying company-Pacifi
Best paying industry-Government

Differences between phone technician and communications technician education

There are a few differences between a phone technician and a communications technician in terms of educational background:

Phone TechnicianCommunications Technician
Most common degreeHigh School Diploma, 35%Associate Degree, 35%
Most common majorBusinessElectrical Engineering
Most common collegeNew York UniversityStanford University

Phone technician vs communications technician demographics

Here are the differences between phone technicians' and communications technicians' demographics:

Phone TechnicianCommunications Technician
Average age4545
Gender ratioMale, 77.3% Female, 22.7%Male, 83.9% Female, 16.1%
Race ratioBlack or African American, 11.7% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 6.3% White, 57.9% American Indian and Alaska Native, 0.6%Black or African American, 13.2% Unknown, 4.7% Hispanic or Latino, 17.8% Asian, 6.2% White, 57.4% American Indian and Alaska Native, 0.6%
LGBT Percentage6%6%

Differences between phone technician and communications technician duties and responsibilities

Phone technician example responsibilities.

  • Manage telecommunications installation and repair for hospital Nortel network.
  • Repair LCD and programming on various computers
  • Used POS system to determine which repair needs to be start.
  • Coordinate the maintenance and repair of T1's and associate electronic equipment.
  • Resolve DXU hardware problems and BS fault alarms with Ericsson OMT software.
  • Activate phones, run tests on the phones, and reprogram the phones.
  • Show more

Communications technician example responsibilities.

  • Manage and maintain communications for users on FMC's IBM SNA network.
  • Manage telecommunications installation and repair for hospital Nortel network.
  • Complete installs and ensure that they are up to code base on current NEC, NESC, and OSHA regulations.
  • Install and configure Cisco routers.
  • Perform installations of Safeway POS systems.
  • Test cable lines and equipment to NEC standards.
  • Show more

Phone technician vs communications technician skills

Common phone technician skills
  • Customer Service, 22%
  • Cell Phones, 7%
  • Phone System, 7%
  • VoIP, 5%
  • Windows, 4%
  • Cellular Devices, 4%
Common communications technician skills
  • Customer Service, 9%
  • Rehabilitation, 9%
  • Hand Tools, 9%
  • Fiber Optic, 9%
  • Patch Panels, 5%
  • Telephone Systems, 4%

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