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Phone technician vs junior technician

The differences between phone technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a phone technician has an average salary of $42,690, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a phone technician include customer service, cell phones and phone system. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Phone technician vs junior technician overview

Phone TechnicianJunior Technician
Yearly salary$42,690$39,417
Hourly rate$20.52$18.95
Growth rate8%10%
Number of jobs41,324103,780
Job satisfaction--
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 34%
Average age4542
Years of experience-2

Phone technician vs junior technician salary

Phone technicians and junior technicians have different pay scales, as shown below.

Phone TechnicianJunior Technician
Average salary$42,690$39,417
Salary rangeBetween $31,000 And $58,000Between $26,000 And $57,000
Highest paying City-Alexandria, VA
Highest paying state-New York
Best paying company-Citi
Best paying industry-Technology

Differences between phone technician and junior technician education

There are a few differences between a phone technician and a junior technician in terms of educational background:

Phone TechnicianJunior Technician
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common collegeNew York UniversityStanford University

Phone technician vs junior technician demographics

Here are the differences between phone technicians' and junior technicians' demographics:

Phone TechnicianJunior Technician
Average age4542
Gender ratioMale, 77.3% Female, 22.7%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 11.7% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 6.3% White, 57.9% American Indian and Alaska Native, 0.6%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage6%11%

Differences between phone technician and junior technician duties and responsibilities

Phone technician example responsibilities.

  • Manage telecommunications installation and repair for hospital Nortel network.
  • Repair LCD and programming on various computers
  • Used POS system to determine which repair needs to be start.
  • Coordinate the maintenance and repair of T1's and associate electronic equipment.
  • Resolve DXU hardware problems and BS fault alarms with Ericsson OMT software.
  • Activate phones, run tests on the phones, and reprogram the phones.
  • Show more

Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
  • Show more

Phone technician vs junior technician skills

Common phone technician skills
  • Customer Service, 22%
  • Cell Phones, 7%
  • Phone System, 7%
  • VoIP, 5%
  • Windows, 4%
  • Cellular Devices, 4%
Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%

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