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The differences between premium service representatives and service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a premium service representative and a service representative. Additionally, a service representative has an average salary of $33,692, which is higher than the $31,875 average annual salary of a premium service representative.
The top three skills for a premium service representative include reservations, VIP and annuities. The most important skills for a service representative are customer service, client service, and patients.
Premium service representatives and service representatives have different pay scales, as shown below.
| Premium Service Representative | Service Representative | |
| Average salary | $31,875 | $33,692 |
| Salary range | Between $27,000 And $37,000 | Between $24,000 And $45,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Northern Trust |
| Best paying industry | - | Government |
There are a few differences between a premium service representative and a service representative in terms of educational background:
| Premium Service Representative | Service Representative | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between premium service representatives' and service representatives' demographics:
| Premium Service Representative | Service Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 55.0% Female, 45.0% | Male, 39.6% Female, 60.4% |
| Race ratio | Black or African American, 10.7% Unknown, 5.6% Hispanic or Latino, 21.6% Asian, 6.9% White, 54.5% American Indian and Alaska Native, 0.7% | Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |