Public service representative vs guest service representative

The differences between public service representatives and guest service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a public service representative and a guest service representative. Additionally, a public service representative has an average salary of $31,799, which is higher than the $26,847 average annual salary of a guest service representative.

The top three skills for a public service representative include customer service, press releases and drivers license. The most important skills for a guest service representative are reservations, guest service, and cleanliness.

Public service representative vs guest service representative overview

	Public Service Representative	Guest Service Representative
Yearly salary	$31,799	$26,847
Hourly rate	$15.29	$12.91
Growth rate	-4%	-4%
Number of jobs	118,897	142,302
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 42%
Average age	40	40
Years of experience	12	12

Public service representative vs guest service representative salary

Public service representatives and guest service representatives have different pay scales, as shown below.

	Public Service Representative	Guest Service Representative
Average salary	$31,799	$26,847
Salary range	Between $25,000 And $39,000	Between $20,000 And $34,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Seattle Seahawks
Best paying industry	-	Retail

Differences between public service representative and guest service representative education

There are a few differences between a public service representative and a guest service representative in terms of educational background:

	Public Service Representative	Guest Service Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	-

Public service representative vs guest service representative demographics

Here are the differences between public service representatives' and guest service representatives' demographics:

	Public Service Representative	Guest Service Representative
Average age	40	40
Gender ratio	Male, 42.9% Female, 57.1%	Male, 29.9% Female, 70.1%
Race ratio	Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 7.5% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.5% White, 55.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between public service representative and guest service representative duties and responsibilities

Public service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Coordinate the VIP rider program.
Utilize Instagram and Facebook to promote upcoming events.
Assist customers with DMV relate issues via one call resolution.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide VIP services to patients including members of royal family.

Guest service representative example responsibilities.

Manage department's expenses, complete weekly schedules, oversee payroll accuracy and act as a mentor to fellow supervisors.
Provide energetic and enthusiastic customer service to VIP clientele.
Operate PBX system including mail/message service; for hotel reservations
Handle phone inquiries and phone communications to verify upcoming reservations and pet medical records.
Exhibit exemplary customer service to patients while providing a therapeutic and comfortable environment within the clinic.
Operate machinery for pools and slides and CPR certify

Public service representative vs guest service representative skills

Common public service representative skills

Customer Service, 20%
Press Releases, 11%
Drivers License, 8%
Public Affairs, 7%
Community Relations, 7%
Government Agencies, 4%

Common guest service representative skills

Reservations, 22%
Guest Service, 15%
Cleanliness, 7%
Good Judgment, 6%
Customer Service, 6%
POS, 4%

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Office and Administrative Industry
Public Service Representative
Public Service Representative vs Guest Service Representative

Updated January 8, 2025

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