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Public service representative vs member service representative

The differences between public service representatives and member service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a public service representative and a member service representative. Additionally, a public service representative has an average salary of $31,799, which is higher than the $31,395 average annual salary of a member service representative.

The top three skills for a public service representative include customer service, press releases and drivers license. The most important skills for a member service representative are front desk, cleanliness, and punctuality.

Public service representative vs member service representative overview

Public Service RepresentativeMember Service Representative
Yearly salary$31,799$31,395
Hourly rate$15.29$15.09
Growth rate-4%-4%
Number of jobs118,897214,036
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 44%
Average age4040
Years of experience1212

Public service representative vs member service representative salary

Public service representatives and member service representatives have different pay scales, as shown below.

Public Service RepresentativeMember Service Representative
Average salary$31,799$31,395
Salary rangeBetween $25,000 And $39,000Between $21,000 And $45,000
Highest paying City-Alameda, CA
Highest paying state-Hawaii
Best paying company-Tinker Federal Credit Union
Best paying industry-Insurance

Differences between public service representative and member service representative education

There are a few differences between a public service representative and a member service representative in terms of educational background:

Public Service RepresentativeMember Service Representative
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Public service representative vs member service representative demographics

Here are the differences between public service representatives' and member service representatives' demographics:

Public Service RepresentativeMember Service Representative
Average age4040
Gender ratioMale, 42.9% Female, 57.1%Male, 26.5% Female, 73.5%
Race ratioBlack or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 7.5% White, 54.6% American Indian and Alaska Native, 0.7%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 22.1% Asian, 6.7% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between public service representative and member service representative duties and responsibilities

Public service representative example responsibilities.

  • Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
  • Coordinate the VIP rider program.
  • Utilize Instagram and Facebook to promote upcoming events.
  • Assist customers with DMV relate issues via one call resolution.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
  • Provide VIP services to patients including members of royal family.
  • Show more

Member service representative example responsibilities.

  • Coordinate and manage ATM and automate telephone services.
  • Identify cross-sell opportunities; actively and aggressively promote products to achieve credit union target production expectations.
  • Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Open different accounts base on customer needs, from basic checking and savings, to IRAs, Cds, etc.
  • Train in CPR and other emergency procedures.
  • Show more

Public service representative vs member service representative skills

Common public service representative skills
  • Customer Service, 20%
  • Press Releases, 11%
  • Drivers License, 8%
  • Public Affairs, 7%
  • Community Relations, 7%
  • Government Agencies, 4%
Common member service representative skills
  • Front Desk, 29%
  • Cleanliness, 24%
  • Punctuality, 8%
  • Loan Payments, 3%
  • Member Service, 3%
  • Phone Calls, 2%

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